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If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Ronald.\n\nChannel 1: Thanks. Please stay on the line. Anthony speaking.\n\nChannel 0: Yeah. Good morning. Anthony, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. I'm good. What what's this about?\n\nChannel 0: Sir, this is regarding the introductory meeting that we're requesting. If you can remember, I was able to touch base with you last February. Name of the company, again, it's Cloud Solution IT.\n\nChannel 1: I think we're fine.\n\nChannel 0: Alright. Okay.\n\nChannel 1: Yeah.\n\nChannel 0: No. No.\n\nChannel 1: Thank\n\nChannel 0: No\n\nChannel 1: you.\n\nChannel 0: worries, Anthony. Thank\n\nChannel 1: Thank\n\nChannel 0: you. 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Ronald reminds the customer that he had touched base with them last February and asks for the name of the company again before ending the call."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Ronald. Thanks.","start_word":1,"end_word":18,"intents":[{"intent":"Record name","confidence_score":0.29466423},{"intent":"Get reason for calling","confidence_score":0.0049862815}]},{"text":"Please stay on the line. Anthony speaking. Yeah.","start_word":19,"end_word":26,"intents":[{"intent":"Stay on line","confidence_score":0.46750015}]},{"text":"If you can remember, I was able to touch base with you last February. Name of the company, again, it's Cloud Solution IT. I think we're fine. 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