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You're faster than I am. Yeah. It is it is electronically signed, but I I just realized I could forego you signing, and I can actually just submit it on my side without you signing it. Yeah.\n\nYeah. I just I kind of just I just skipped that step, and I was kind of just finishing it off. And I just pressed submit, and I was just about to call you, and Caden's like, oh, ring a ding ding. And I was like, what's up? He goes, Tony Joyce.\n\nI was like, he's fast as I am. So, yeah, I've I've I've just pressed submit, but I don't need you anymore. So you can go back to your afternoon? No. That's okay.\n\nI just just skipping steps. That's why I like skipping steps sometimes. Makes it easier. Perfect. No.\n\nI've got everything done on my side, and I had your ID certified, and I found that in in in your file, buried it. And, yep, submitted. All done. Perfect. Yes.\n\nI will keep an eye on it and let you know. That's okay. Have a good one. 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No. It's got a question about the signing. It's all electronically signed in. I don't have to print it. Yep. Well, it's even easier. Yep. Yep. So you got it. Cool. Alright. No worries then. So no worries, mate. So thank you for your help. No worries. Excellent. Alright. Very good. And I'll hopefully see it by Friday. Alright. Thank you. Alright. Bye bye. 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No. It's got a question about the signing. It's all electronically signed in. I don't have to print it.\n\nYep. Well, it's even easier. Yep. Yep. So you got it.\n\nCool. Alright. No worries then. So no worries, mate. So thank you for your help.\n\nNo worries. Excellent. Alright. Very good. And I'll hopefully see it by Friday.\n\nAlright. Thank you. Alright. Bye bye. You too.","paragraphs":[{"sentences":[{"text":"Hello again?","start":3.9199998,"end":4.74,"sentiment":"neutral","sentiment_score":0.08091365173459053},{"text":"No.","start":7.8399997,"end":8.08,"sentiment":"neutral","sentiment_score":-0.06923691928386688},{"text":"It's got a question about the signing.","start":8.08,"end":10.88,"sentiment":"neutral","sentiment_score":-0.04280763092849936},{"text":"It's all electronically signed in.","start":10.88,"end":12.4,"sentiment":"neutral","sentiment_score":-0.019719090312719345},{"text":"I don't have to print it.","start":12.4,"end":13.7,"sentiment":"neutral","sentiment_score":-0.05105271190404892}],"sentiment":"neutral","sentiment_score":-0.02914165501438436,"num_words":21,"start":3.9199998,"end":13.7},{"sentences":[{"text":"Yep.","start":16.165,"end":16.665,"sentiment":"neutral","sentiment_score":0.015883347019553185},{"text":"Well, it's even easier.","start":22.165,"end":23.465,"sentiment":"neutral","sentiment_score":0.23410770669579506},{"text":"Yep.","start":24.965,"end":25.465,"sentiment":"neutral","sentiment_score":0.08314941823482513},{"text":"Yep.","start":25.765,"end":26.244999,"sentiment":"neutral","sentiment_score":0.07605959475040436},{"text":"So you got it.","start":26.244999,"end":27.384998,"sentiment":"neutral","sentiment_score":0.034405273385345936}],"sentiment":"neutral","sentiment_score":0.11355857093903152,"num_words":11,"start":16.165,"end":27.384998},{"sentences":[{"text":"Cool.","start":32.0,"end":32.5,"sentiment":"neutral","sentiment_score":0.1874541938304901},{"text":"Alright.","start":49.125,"end":49.525,"sentiment":"neutral","sentiment_score":0.04534539207816124},{"text":"No worries then.","start":49.525,"end":50.585,"sentiment":"neutral","sentiment_score":0.044027019292116165},{"text":"So no worries, mate.","start":51.045,"end":54.965,"sentiment":"neutral","sentiment_score":0.11825407203286886},{"text":"So thank you for your help.","start":54.965,"end":56.265,"sentiment":"positive","sentiment_score":0.43969505031903583}],"sentiment":"neutral","sentiment_score":0.2317378155887127,"num_words":15,"start":32.0,"end":56.265},{"sentences":[{"text":"No worries.","start":68.19,"end":68.93,"sentiment":"neutral","sentiment_score":0.04380773566663265},{"text":"Excellent.","start":74.335,"end":74.835,"sentiment":"positive","sentiment_score":0.42400771379470825},{"text":"Alright.","start":76.815,"end":77.295006,"sentiment":"positive","sentiment_score":0.37317049503326416},{"text":"Very good.","start":77.295006,"end":78.115005,"sentiment":"positive","sentiment_score":0.5629222095012665},{"text":"And I'll hopefully see it by Friday.","start":78.735,"end":81.235,"sentiment":"positive","sentiment_score":0.3810621074267796}],"sentiment":"positive","sentiment_score":0.3598517577808637,"num_words":13,"start":68.19,"end":81.235},{"sentences":[{"text":"Alright.","start":84.57294,"end":84.97294,"sentiment":"neutral","sentiment_score":0.2797785699367523},{"text":"Thank you.","start":84.97294,"end":85.71294,"sentiment":"positive","sentiment_score":0.428063228726387},{"text":"Alright.","start":86.81294,"end":87.21294,"sentiment":"neutral","sentiment_score":0.2763005495071411},{"text":"Bye bye.","start":87.21294,"end":87.95294,"sentiment":"neutral","sentiment_score":0.2852935194969177},{"text":"You too.","start":88.73294,"end":89.39294,"sentiment":"neutral","sentiment_score":0.17394229769706726}],"sentiment":"neutral","sentiment_score":0.2913346514105797,"num_words":8,"start":84.57294,"end":89.39294}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello. You're\n\nChannel 1: Hello\n\nChannel 0: faster\n\nChannel 1: again?\n\nChannel 0: than I am.\n\nChannel 1: No. It's got a question about the signing. It's all electronically signed in. I don't have to print it.\n\nChannel 0: Yeah. It is it is electronically signed, but I\n\nChannel 1: Yep.\n\nChannel 0: I just realized I could forego you signing, and I can actually just submit it on my side without you signing it.\n\nChannel 1: Well, it's even easier.\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: Yep. Yep.\n\nChannel 0: I\n\nChannel 1: So\n\nChannel 0: just\n\nChannel 1: you got\n\nChannel 0: I kind\n\nChannel 1: it.\n\nChannel 0: of just I just skipped that step, and I was kind of just finishing it off. And\n\nChannel 1: Cool.\n\nChannel 0: I just pressed submit, and I was just about to call you, and Caden's like, oh, ring a ding ding. And I was like, what's up? He goes, Tony Joyce. I was like, he's fast as I am. So, yeah, I've I've I've just pressed submit, but I don't need you anymore.\n\nChannel 1: Alright. No worries then.\n\nChannel 0: So you can\n\nChannel 1: So\n\nChannel 0: go back to your afternoon?\n\nChannel 1: no worries, mate. So thank you for your help.\n\nChannel 0: No. That's okay. I just just skipping steps. That's why I like skipping steps sometimes. Makes it easier.\n\nPerfect. No. I've got everything\n\nChannel 1: No worries.\n\nChannel 0: done on my side, and I had your ID certified, and I found that in in in your file, buried it. And,\n\nChannel 1: Excellent.\n\nChannel 0: yep, submitted. All done.\n\nChannel 1: Alright. Very good. And I'll\n\nChannel 0: Perfect.\n\nChannel 1: hopefully see it by Friday.\n\nChannel 0: Yes. I will keep an eye on it and let you know.\n\nChannel 1: Alright. Thank you.\n\nChannel 0: That's okay.\n\nChannel 1: Alright. Bye bye.\n\nChannel 0: Have a good one. Bye,\n\nChannel 1: You\n\nChannel 0: Tony.\n\nChannel 1: too.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.8799999,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.035690177232027054},{"text":"You're","start":3.6799998,"end":4.0,"sentiment":"neutral","sentiment_score":0.052906956523656845}],"sentiment":"neutral","sentiment_score":0.04429856687784195,"channel":0,"num_words":2,"start":2.8799999,"end":4.0},{"sentences":[{"text":"Hello","start":3.9199998,"end":4.24,"sentiment":"neutral","sentiment_score":0.06805482506752014}],"sentiment":"neutral","sentiment_score":0.06805482506752014,"channel":1,"num_words":1,"start":3.9199998,"end":4.24},{"sentences":[{"text":"faster","start":4.0,"end":4.24,"sentiment":"neutral","sentiment_score":0.0670715868473053}],"sentiment":"neutral","sentiment_score":0.0670715868473053,"channel":0,"num_words":1,"start":4.0,"end":4.24},{"sentences":[{"text":"again?","start":4.24,"end":4.74,"sentiment":"neutral","sentiment_score":0.09377247840166092}],"sentiment":"neutral","sentiment_score":0.09377247840166092,"channel":1,"num_words":1,"start":4.24,"end":4.74},{"sentences":[{"text":"than 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The agent explains that they can skip the step and the customer confirms they have completed everything on their side. The customer thanks the agent and says they will keep an eye on the signing and see if it arrives by Friday."},"intents":{"segments":[{"text":"I just pressed submit, and I was just about to call you, and Caden's like, oh, ring a ding ding. And I was like, what's up? He goes, Tony Joyce. I was like, he's fast as I am. So, yeah, I've I've I've just pressed submit, but I don't need you anymore. Alright.","start_word":93,"end_word":145,"intents":[{"intent":"Requesting approval","confidence_score":0.0000026162436}]}]},"sentiments":{"segments":[{"text":"Hello. You're Hello faster than again? I am. No. It's got a question about the signing. It's all electronically signed in. I don't have to print it. Yeah. It is it is electronically signed, but I Yep. I just realized I could forego you signing, and I can actually just submit it on my side without you signing it. 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Bye bye.","start_word":245,"end_word":249,"sentiment":"neutral","sentiment_score":0.29057344794273376},{"text":"Have a good one.","start_word":250,"end_word":253,"sentiment":"positive","sentiment_score":0.5351471900939941},{"text":"Bye, You Tony. too.","start_word":254,"end_word":257,"sentiment":"neutral","sentiment_score":0.20020782947540283}],"average":{"sentiment":"neutral","sentiment_score":0.0986941235321121}}}}