{"metadata":{"transaction_key":"deprecated","request_id":"01a0d13b-7ee4-7112-a8d0-9282871a1f4a","sha256":"e2421ab50ff7e5563bd0b9c62a3f6d59241992e50fe88be3d91978c35c84ae19","created":"2026-09-24T02:25:33.383Z","duration":14.1119375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":30},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0411153521. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":0.88,"end":1.1999999,"confidence":0.99609375,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.6498410105705261},{"word":"message","start":1.1999999,"end":1.68,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5681637525558472},{"word":"can","start":1.68,"end":1.8399999,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.6867565512657166},{"word":"be","start":1.8399999,"end":1.92,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.624947190284729},{"word":"left","start":1.92,"end":2.1599998,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.6300321817398071},{"word":"on","start":2.1599998,"end":2.32,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.5097986459732056},{"word":"this","start":2.32,"end":2.56,"confidence":0.9951172,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.6125805377960205},{"word":"service","start":2.56,"end":3.06,"confidence":0.99658203,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.5756994485855103},{"word":"0411153521","start":3.36,"end":8.98,"confidence":0.99714357,"punctuated_word":"0411153521.","sentiment":"neutral","sentiment_score":-0.2554325461387634},{"word":"this","start":9.04,"end":9.28,"confidence":1.0,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8600174188613892},{"word":"message","start":9.28,"end":9.679999,"confidence":0.9921875,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.830255925655365},{"word":"bank","start":9.679999,"end":9.92,"confidence":0.9941406,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.9057132601737976},{"word":"is","start":9.92,"end":10.16,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9189951419830322},{"word":"full","start":10.16,"end":10.639999,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.8789413571357727},{"word":"please","start":10.639999,"end":10.96,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.873513400554657},{"word":"try","start":10.96,"end":11.2,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8339181542396545},{"word":"again","start":11.2,"end":11.5199995,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.815106213092804},{"word":"later","start":11.5199995,"end":12.0199995,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8432490825653076},{"word":"goodbye","start":12.799999,"end":13.299999,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5153007507324219}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0411153521. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.88,"end":3.06,"sentiment":"negative","sentiment_score":-0.6072274148464203},{"text":"0411153521.","start":3.36,"end":8.98,"sentiment":"neutral","sentiment_score":-0.2554325461387634},{"text":"This message bank is full.","start":9.04,"end":10.639999,"sentiment":"negative","sentiment_score":-0.8787846207618714},{"text":"Please try again later.","start":10.639999,"end":12.0199995,"sentiment":"negative","sentiment_score":-0.8414467126131058},{"text":"Goodbye.","start":12.799999,"end":13.299999,"sentiment":"negative","sentiment_score":-0.5153007507324219}],"sentiment":"negative","sentiment_score":-0.7046453984160173,"num_words":19,"start":0.88,"end":13.299999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0411153521. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.88,"end":3.06,"sentiment":"negative","sentiment_score":-0.6072274148464203},{"text":"0411153521.","start":3.36,"end":8.98,"sentiment":"neutral","sentiment_score":-0.2554325461387634},{"text":"This message bank is full.","start":9.04,"end":10.639999,"sentiment":"negative","sentiment_score":-0.8787846207618714},{"text":"Please try again later.","start":10.639999,"end":12.0199995,"sentiment":"negative","sentiment_score":-0.8414467126131058},{"text":"Goodbye.","start":12.799999,"end":13.299999,"sentiment":"negative","sentiment_score":-0.5153007507324219}],"sentiment":"negative","sentiment_score":-0.7046453984160173,"channel":1,"num_words":19,"start":0.88,"end":13.299999}]},"summary":{"result":"success","short":"No message can be left on this service. 0411153521. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Please try again later. Goodbye.","start_word":14,"end_word":18,"intents":[{"intent":"Message bank full","confidence_score":0.0037676657}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service.","start_word":0,"end_word":7,"sentiment":"negative","sentiment_score":-0.6037243008613586},{"text":"0411153521.","start_word":8,"end_word":8,"sentiment":"neutral","sentiment_score":-0.2554325461387634},{"text":"This message bank is full. Please try again later. Goodbye.","start_word":9,"end_word":18,"sentiment":"negative","sentiment_score":-0.8026820421218872}],"average":{"sentiment":"negative","sentiment_score":-0.6335447311401368}}}}