{"metadata":{"transaction_key":"deprecated","request_id":"019f2128-fe03-7f52-b3f6-ecd83f1c4a1c","sha256":"0d26c82a023a0d544e7995872ed5023f7d87c4b3665b5e316f03c8476032979a","created":"2026-07-02T04:49:23.531Z","duration":3.6719375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":16},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Brad. I'm unavailable at the moment.","confidence":0.99121094,"words":[{"word":"hi","start":0.96,"end":1.36,"confidence":0.8466797,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.033304907381534576},{"word":"you've","start":1.36,"end":1.5999999,"confidence":0.99121094,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.03153136000037193},{"word":"reached","start":1.5999999,"end":1.92,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.04343202710151672},{"word":"brad","start":1.92,"end":2.24,"confidence":0.77197266,"punctuated_word":"Brad.","sentiment":"neutral","sentiment_score":-0.06456872820854187},{"word":"i'm","start":2.24,"end":2.48,"confidence":0.9970703,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.733260989189148},{"word":"unavailable","start":2.48,"end":2.96,"confidence":0.99609375,"punctuated_word":"unavailable","sentiment":"negative","sentiment_score":-0.7806357145309448},{"word":"at","start":2.96,"end":3.12,"confidence":0.9790039,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.7673144340515137},{"word":"the","start":3.12,"end":3.1999998,"confidence":0.9951172,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.7638877630233765},{"word":"moment","start":3.1999998,"end":3.6719375,"confidence":0.99121094,"punctuated_word":"moment.","sentiment":"negative","sentiment_score":-0.44994649291038513}],"paragraphs":{"transcript":"\nHi. You've reached Brad. I'm unavailable at the moment.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.36,"sentiment":"neutral","sentiment_score":0.033304907381534576},{"text":"You've reached Brad.","start":1.36,"end":2.24,"sentiment":"neutral","sentiment_score":-0.046510705103476845},{"text":"I'm unavailable at the moment.","start":2.24,"end":3.6719375,"sentiment":"negative","sentiment_score":-0.6990090787410737}],"sentiment":"negative","sentiment_score":-0.4001414001815849,"num_words":9,"start":0.96,"end":3.6719375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Brad. I'm unavailable at the moment.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.36,"sentiment":"neutral","sentiment_score":0.033304907381534576},{"text":"You've reached Brad.","start":1.36,"end":2.24,"sentiment":"neutral","sentiment_score":-0.046510705103476845},{"text":"I'm unavailable at the moment.","start":2.24,"end":3.6719375,"sentiment":"negative","sentiment_score":-0.6990090787410737}],"sentiment":"negative","sentiment_score":-0.4001414001815849,"channel":1,"num_words":9,"start":0.96,"end":3.6719375}]},"summary":{"result":"success","short":"Hi. You've reached Brad. I'm unavailable at the moment."},"intents":{"segments":[{"text":"I'm unavailable at the moment.","start_word":4,"end_word":8,"intents":[{"intent":"Reach brad","confidence_score":0.0035054097},{"intent":"Unavailable","confidence_score":0.5393776}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Brad.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":-0.0250692181289196},{"text":"I'm unavailable at the moment.","start_word":4,"end_word":8,"sentiment":"negative","sentiment_score":-0.7300397157669067}],"average":{"sentiment":"negative","sentiment_score":-0.3775544762611389}}}}