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You need your call. I'm speaking. Good. Thank you.\n\nHow are you? Thank God. The next box. Okay. Well, this this is the the reception phone.\n\nJacob is in today. I'll just have a look and see if he's he's not at his desk at the moment. When he comes back, I'll get him to give you a call. Would this be the appropriate number to call back on? Yep.\n\nOkay. And what was your name? Sorry. Ronald. Okay.\n\nNot a problem. Alright. Thanks for that, Ronald. I'll let Jacob know to give you a callback. Thank you.\n\nBye.","paragraphs":[{"sentences":[{"text":"You're lost.","start":0.56,"end":1.04,"sentiment":"negative","sentiment_score":-0.4390668123960495},{"text":"You need your call.","start":1.04,"end":1.76,"sentiment":"neutral","sentiment_score":-0.31250298768281937},{"text":"I'm speaking.","start":1.76,"end":2.34,"sentiment":"neutral","sentiment_score":-0.05959809198975563},{"text":"Good.","start":11.84,"end":12.08,"sentiment":"positive","sentiment_score":0.3516484200954437},{"text":"Thank you.","start":12.08,"end":12.32,"sentiment":"positive","sentiment_score":0.4354926347732544}],"sentiment":"neutral","sentiment_score":-0.09315527907826683,"num_words":11,"start":0.56,"end":12.32},{"sentences":[{"text":"How are you?","start":12.32,"end":13.139999,"sentiment":"neutral","sentiment_score":0.27717746794223785},{"text":"Thank God.","start":17.595,"end":18.335,"sentiment":"neutral","sentiment_score":0.2138563096523285},{"text":"The next box.","start":81.774994,"end":82.655,"sentiment":"neutral","sentiment_score":-0.008109276803831259},{"text":"Okay.","start":82.655,"end":83.155,"sentiment":"neutral","sentiment_score":0.016388405114412308},{"text":"Well, this this is the the reception phone.","start":83.215,"end":85.634995,"sentiment":"neutral","sentiment_score":0.005492709344252944}],"sentiment":"neutral","sentiment_score":0.07619101603460662,"num_words":17,"start":12.32,"end":85.634995},{"sentences":[{"text":"Jacob is in today.","start":86.350006,"end":87.65,"sentiment":"neutral","sentiment_score":0.004557384643703699},{"text":"I'll just have a look and see if he's he's not at his desk at the moment.","start":87.950005,"end":92.21,"sentiment":"neutral","sentiment_score":-0.014945293954737923},{"text":"When he comes back, I'll get him to give you a call.","start":92.51,"end":95.15,"sentiment":"neutral","sentiment_score":0.0035087195380280414},{"text":"Would this be the appropriate number to call back on?","start":95.15,"end":97.810005,"sentiment":"neutral","sentiment_score":0.007184807118028403},{"text":"Yep.","start":97.950005,"end":98.450005,"sentiment":"neutral","sentiment_score":0.01035901065915823}],"sentiment":"neutral","sentiment_score":-0.002534744144544344,"num_words":44,"start":86.350006,"end":98.450005},{"sentences":[{"text":"Okay.","start":98.51,"end":99.01,"sentiment":"neutral","sentiment_score":0.015475623309612274},{"text":"And what was your name?","start":99.505005,"end":100.465004,"sentiment":"neutral","sentiment_score":-0.005083581618964672},{"text":"Sorry.","start":100.465004,"end":100.965004,"sentiment":"neutral","sentiment_score":-0.015270751900970936},{"text":"Ronald.","start":102.545,"end":103.045,"sentiment":"neutral","sentiment_score":0.005990324541926384},{"text":"Okay.","start":103.105,"end":103.605,"sentiment":"neutral","sentiment_score":0.03319508954882622}],"sentiment":"neutral","sentiment_score":0.00155248637828562,"num_words":9,"start":98.51,"end":103.605},{"sentences":[{"text":"Not a problem.","start":104.625,"end":105.445,"sentiment":"neutral","sentiment_score":0.09510696927706401},{"text":"Alright.","start":105.505005,"end":105.745,"sentiment":"neutral","sentiment_score":0.16422700881958008},{"text":"Thanks for that, Ronald.","start":105.745,"end":106.545,"sentiment":"positive","sentiment_score":0.3403915613889694},{"text":"I'll let Jacob know to give you a callback.","start":106.545,"end":108.805,"sentiment":"neutral","sentiment_score":0.0713234535521931},{"text":"Thank you.","start":110.785,"end":111.345,"sentiment":"neutral","sentiment_score":0.23768599331378937}],"sentiment":"neutral","sentiment_score":0.15412617004231402,"num_words":19,"start":104.625,"end":111.345},{"sentences":[{"text":"Bye.","start":111.345,"end":111.845,"sentiment":"neutral","sentiment_score":0.07753510773181915}],"sentiment":"neutral","sentiment_score":0.07753510773181915,"num_words":1,"start":111.345,"end":111.845}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You're lost. You need your call. I'm speaking.\n\nChannel 0: Yeah. Good morning. Jacob, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. Thank you. How are you?\n\nChannel 0: I'm doing wonderful. No complain. It's Friday, last day of work. Alright?\n\nChannel 1: Thank God.\n\nChannel 0: Jacob, I hope you still remember the company because the last time that we touch base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three six five, Power BI, Power Apps, and many more.\n\nAnd reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on a second or third week of September.\n\nChannel 1: The next box. Okay. Well, this this is the the reception phone. Jacob is in today. I'll just have a look and see if he's he's not at his desk at the moment.\n\nWhen he comes back, I'll get him to give you a call. Would this\n\nChannel 0: Alright.\n\nChannel 1: be the appropriate number to\n\nChannel 0: Yes.\n\nChannel 1: call back on? Yep.\n\nChannel 0: Yes. Yes.\n\nChannel 1: Okay.\n\nChannel 0: So that's it.\n\nChannel 1: And what was your name? Sorry.\n\nChannel 0: Ronald.\n\nChannel 1: Ronald. Okay. Not a problem. Alright. Thanks for that,\n\nChannel 0: Thank\n\nChannel 1: Ronald.\n\nChannel 0: you.\n\nChannel 1: I'll let\n\nChannel 0: Alright.\n\nChannel 1: Jacob know to give you a callback.\n\nChannel 0: Alright. Bye bye.\n\nChannel 1: Thank you. Bye.","paragraphs":[{"sentences":[{"text":"You're lost.","start":0.56,"end":1.04,"sentiment":"negative","sentiment_score":-0.4390668123960495},{"text":"You need your call.","start":1.04,"end":1.76,"sentiment":"neutral","sentiment_score":-0.31250298768281937},{"text":"I'm speaking.","start":1.76,"end":2.34,"sentiment":"neutral","sentiment_score":-0.05959809198975563}],"sentiment":"neutral","sentiment_score":-0.28091771993786097,"channel":1,"num_words":8,"start":0.56,"end":2.34},{"sentences":[{"text":"Yeah.","start":4.0,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.06446588039398193},{"text":"Good morning.","start":4.3199997,"end":4.98,"sentiment":"neutral","sentiment_score":0.24358800053596497},{"text":"Jacob, it's Ronald from Cloud Solution IT.","start":5.6,"end":9.54,"sentiment":"neutral","sentiment_score":0.17377617955207825},{"text":"How are you doing 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it.","start":98.825,"end":99.805,"sentiment":"neutral","sentiment_score":0.00641864553714792}],"sentiment":"neutral","sentiment_score":0.00641864553714792,"channel":0,"num_words":3,"start":98.825,"end":99.805},{"sentences":[{"text":"And what was your 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Ronald explains that they are a managed service provider and Microsoft trusted partner providing cloud solutions, including cybersecurity, backup and recovery, SharePoint, and Power BI. He asks for Jacob's availability for a meeting next month and provides a call-back number. They agree to have the meeting on a second or third week of September."},"intents":{"segments":[{"text":"Jacob, I hope you still remember the company because the last time that we touch base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":43,"end_word":93,"intents":[{"intent":"Arrange meeting","confidence_score":0.081517845}]},{"text":"Jacob know to give you a callback. Alright.","start_word":272,"end_word":279,"intents":[{"intent":"Request call back","confidence_score":0.005914826}]}]},"sentiments":{"segments":[{"text":"You're lost.","start_word":0,"end_word":1,"sentiment":"negative","sentiment_score":-0.43870115280151367},{"text":"You need your call. I'm speaking. Yeah. Good morning. Jacob, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":2,"end_word":22,"sentiment":"neutral","sentiment_score":0.06853656470775604},{"text":"Good. Thank you.","start_word":23,"end_word":25,"sentiment":"positive","sentiment_score":0.3886659741401672},{"text":"How are you?","start_word":26,"end_word":28,"sentiment":"neutral","sentiment_score":0.29071295261383057},{"text":"I'm doing wonderful.","start_word":29,"end_word":31,"sentiment":"positive","sentiment_score":0.6238405704498291},{"text":"No complain. It's Friday, last day of work. Alright? Thank God. Jacob, I hope you still remember the company because the last time that we touch base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, manage three six five, Power BI, Power Apps, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on a second or third week of September. The next box. Okay. Well, this this is the the reception phone. Jacob is in today. I'll just have a look and see if he's he's not at his desk at the moment. When he comes back, I'll get him to give you a call. Would this Alright. be the appropriate number to Yes. call back on? Yep. Yes. Yes. Okay. So that's it. And what was your name? Sorry. Ronald. Ronald. Okay. Not a problem. Alright. Thanks for that, Thank Ronald. you. I'll let Alright. Jacob know to give you a callback. Alright. Bye bye. Thank you. Bye.","start_word":32,"end_word":284,"sentiment":"neutral","sentiment_score":0.05005102604627609}],"average":{"sentiment":"neutral","sentiment_score":0.060282916333301954}}}}