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Yes. I am from India. I'm speaking from Australia. I have reached out my phone from India, and it does not work.\n\nCan already, for many years, I used to recharge from India from Indian account, and it works. Or can I speak some Korean in Hindi? Oh, so what can I do? Oh, okay. Okay.\n\nThank you. 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Hello?\n\nChannel 1: Yes. I am from India. I'm speaking from Australia. I have reached out my phone from India, and it does not work.\n\nChannel 0: Yeah. Well, you need you need to ring up India because we can't help you here in Australia.\n\nChannel 1: Can already, for many years, I used to recharge from India from Indian account, and it works. Or\n\nChannel 0: That's right. Because you're in you're in India. In Australia, we can't help you. We're not the same company. We're different company.\n\nChannel 1: can I speak some Korean in Hindi?\n\nChannel 0: Sorry. My number speaks Indian, just English.\n\nChannel 1: Oh, so what can I\n\nChannel 0: You have to call India.\n\nChannel 1: do? Oh, okay.\n\nChannel 0: Okay.\n\nChannel 1: Okay.\n\nChannel 0: Thank\n\nChannel 1: Thank\n\nChannel 0: you.\n\nChannel 1: you. Thank\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Good afternoon, Aetel.","start":0.71999997,"end":1.9399999,"sentiment":"neutral","sentiment_score":0.19708347817262015}],"sentiment":"neutral","sentiment_score":0.19708347817262015,"channel":0,"num_words":3,"start":0.71999997,"end":1.9399999},{"sentences":[{"text":"Hello?","start":3.12,"end":3.62,"sentiment":"neutral","sentiment_score":0.08284454047679901}],"sentiment":"neutral","sentiment_score":0.08284454047679901,"channel":1,"num_words":1,"start":3.12,"end":3.62},{"sentences":[{"text":"Yes.","start":4.16,"end":4.48,"sentiment":"neutral","sentiment_score":0.04683605581521988},{"text":"Hello?","start":4.48,"end":4.98,"sentiment":"neutral","sentiment_score":0.024587009102106094}],"sentiment":"neutral","sentiment_score":0.03571153245866299,"channel":0,"num_words":2,"start":4.16,"end":4.98},{"sentences":[{"text":"Yes.","start":6.48,"end":6.98,"sentiment":"neutral","sentiment_score":0.007621287368237972},{"text":"I am from 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The customer is trying to reach someone in Australia but is told they cannot help them. The representative offers to call someone in Korean or Hindi and the call ends with the customer thanking them and saying goodbye."},"intents":{"segments":[{"text":"can I speak some Korean in Hindi?","start_word":86,"end_word":92,"intents":[{"intent":"Provide information","confidence_score":0.00019470011}]}]},"sentiments":{"segments":[{"text":"Good afternoon, Aetel. Hello? Yes. Hello? Yes. I am from India. I'm speaking from Australia.","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":0.041461728513240814},{"text":"I have reached out my phone from India, and it does not work.","start_word":15,"end_word":27,"sentiment":"negative","sentiment_score":-0.3759416043758392},{"text":"Yeah. Well, you need you need to ring up India because we can't help you here in Australia. Can already, for many years, I used to recharge from India from Indian account, and it works. Or That's right. 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