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They agree to have a call in the second half of the day around 4PM to discuss further. The agent will share a meeting link and the call ends with goodbyes."},"intents":{"segments":[{"text":"I was I was thinking about you yesterday. We were supposed to have a call yesterday or day before yesterday. Day before yesterday. Right?","start_word":29,"end_word":52,"intents":[{"intent":"Schedule meeting","confidence_score":0.33013207}]},{"text":"So I I wanted to discuss with you about the about the total cost and everything and the transition from the existing service provider to you. I wanted to have that clarity.","start_word":58,"end_word":89,"intents":[{"intent":"Discuss cost","confidence_score":0.26725316}]}]},"sentiments":{"segments":[{"text":"It is Wilson here. Hello? Hi, Wilson. Hello? Can you hear me? Yeah. I can hear Hello? you.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.02326333522796631},{"text":"Wilson, Absolutely fine, Ross mate. here again.","start_word":18,"end_word":24,"sentiment":"positive","sentiment_score":0.47604578733444214},{"text":"Ross. Yes. Yes. Yes. I was I was thinking about you yesterday. We were supposed to have a call yesterday or day before yesterday. Day before yesterday. Right? Yeah. Yeah. Yeah. Alright. Okay. So I I wanted to discuss with you about the about the total cost and everything and the transition from the existing service provider to you. I wanted to have that clarity. Mhmm. Can we have that call in the second half, maybe four three, four, 4PM around? 4PM. Yeah. Around 4PM. Yeah. Yeah. Yeah. Just I'm a second. sorry. I'm being Give I'm me being a little busy nowadays, but we'll definitely I'm I'm definitely wanting to discuss with you. Sure. Give me a second. 4PM. Right? Alright. Mhmm. No worries. Whatever We suits can you. do Three at thirty, 4PM. four four, 04:30, whatever suits Four you. PM. 4PM works Okay. for me. So I so you I'll share you the meeting link, and, yeah, Sure. we can discuss over there. Right? Alright, buddy. Alright. Alright. No worries. Yes. Bye. Okay, Chat man. soon.","start_word":25,"end_word":203,"sentiment":"neutral","sentiment_score":0.0617600716650486},{"text":"Cheers.","start_word":204,"end_word":204,"sentiment":"positive","sentiment_score":0.4542592465877533},{"text":"Bye. Yes, man.","start_word":205,"end_word":207,"sentiment":"neutral","sentiment_score":0.21281196177005768}],"average":{"sentiment":"neutral","sentiment_score":0.08067687450011084}}}}