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You called Brown's Project Solutions. We're not able to take your call at the moment, but please leave your name, number, and a short message, and we shall return your call as soon as possible. Thank you.\n\nChannel 0: Hi. This is Alex Simmons from SWM Consulting. I am and your company through the Invester, and I am just really keen on speaking to someone within the project management, project delivery sector. I I run a small business called SWM Consulting. We we do flood stormwater water assessment, and I was wondering whether or not that's something that Brown's Project Solutions might require.\n\nI'd love to have a chat with someone if whenever they're available. My best number is 0493224496. Thank you.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.96,"end":1.36,"sentiment":"neutral","sentiment_score":0.03436347097158432},{"text":"You called Brown's Project Solutions.","start":1.36,"end":3.04,"sentiment":"neutral","sentiment_score":0.011016016826033592},{"text":"We're not able to take your call at the moment, but please leave your name, number, and a short message, and we shall return your call as soon as possible.","start":3.04,"end":9.36,"sentiment":"neutral","sentiment_score":-0.10318024928371111},{"text":"Thank you.","start":9.36,"end":10.099999,"sentiment":"positive","sentiment_score":0.3976202607154846}],"sentiment":"neutral","sentiment_score":-0.0581769316310161,"channel":1,"num_words":38,"start":0.96,"end":10.099999},{"sentences":[{"text":"Hi.","start":13.485,"end":13.724999,"sentiment":"neutral","sentiment_score":0.1823454201221466},{"text":"This is Alex Simmons from SWM Consulting.","start":13.724999,"end":16.625,"sentiment":"neutral","sentiment_score":0.18069070364747727},{"text":"I am and your company through the Invester, and I am just really keen on speaking to someone within the project management, project delivery sector.","start":16.845,"end":30.24,"sentiment":"neutral","sentiment_score":0.24166022419929503},{"text":"I I run a small business called SWM Consulting.","start":30.24,"end":35.12,"sentiment":"neutral","sentiment_score":0.14117259118292066},{"text":"We we do flood stormwater water assessment, and I was wondering whether or not that's something that Brown's Project Solutions might require.","start":35.12,"end":44.184998,"sentiment":"neutral","sentiment_score":0.10730082541704178}],"sentiment":"neutral","sentiment_score":0.17374777235090733,"channel":0,"num_words":64,"start":13.485,"end":44.184998},{"sentences":[{"text":"I'd love to have a chat with someone if whenever they're available.","start":44.805,"end":48.024998,"sentiment":"positive","sentiment_score":0.4595763062437375},{"text":"My best number is 0493224496.","start":48.485,"end":52.324997,"sentiment":"neutral","sentiment_score":0.17479937970638276},{"text":"Thank you.","start":52.324997,"end":53.145,"sentiment":"positive","sentiment_score":0.4706469774246216}],"sentiment":"positive","sentiment_score":0.385800343595053,"channel":0,"num_words":19,"start":44.805,"end":53.145}]},"summary":{"result":"success","short":"The customer calls Brown's Project Solutions, but they are not available to take the call. The customer, Alex Simmons from SWM Consulting, wants to speak to someone in the project management, delivery sector and leaves a message with his contact information."},"intents":{"segments":[{"text":"You called Brown's Project Solutions. We're not able to take your call at the moment, but please leave your name, number, and a short message, and we shall return your call as soon as possible. Thank you.","start_word":1,"end_word":37,"intents":[{"intent":"Schedule call","confidence_score":0.0022070818}]}]},"sentiments":{"segments":[{"text":"Hello. You called Brown's Project Solutions. We're not able to take your call at the moment, but please leave your name, number, and a short message, and we shall return your call as soon as possible.","start_word":0,"end_word":35,"sentiment":"neutral","sentiment_score":-0.07566283643245697},{"text":"Thank you.","start_word":36,"end_word":37,"sentiment":"positive","sentiment_score":0.3692272901535034},{"text":"Hi. This is Alex Simmons from SWM Consulting. I am and your company through the Invester, and I am just really keen on speaking to someone within the project management, project delivery sector. I I run a small business called SWM Consulting. We we do flood stormwater water assessment, and I was wondering whether or not that's something that Brown's Project Solutions might require.","start_word":38,"end_word":101,"sentiment":"neutral","sentiment_score":0.1733814775943756},{"text":"I'd love to have a chat with someone if whenever they're available.","start_word":102,"end_word":113,"sentiment":"positive","sentiment_score":0.434218168258667},{"text":"My best number is 0493224496.","start_word":114,"end_word":118,"sentiment":"neutral","sentiment_score":0.21119098365306857},{"text":"Thank you.","start_word":119,"end_word":120,"sentiment":"positive","sentiment_score":0.5531738996505737}],"average":{"sentiment":"neutral","sentiment_score":0.14240398177181382}}}}