{"metadata":{"transaction_key":"deprecated","request_id":"019edda0-5177-76d1-8f71-18149bf243be","sha256":"6bf61fdce6f8954d661a12a4c4d6bbe374588a5f3d875948ea78352017ea03a8","created":"2026-06-19T02:05:32.703Z","duration":5.5439377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":33,"output_tokens":33},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":33,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. You've reached Tim Whaling. I can't come to the phone right now. If you leave a message, I'll get","confidence":0.9970703,"words":[{"word":"hello","start":0.88,"end":1.36,"confidence":0.73535156,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":-0.01112520694732666},{"word":"you've","start":1.36,"end":1.5999999,"confidence":0.9970703,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.04547540470957756},{"word":"reached","start":1.5999999,"end":1.92,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.07167235761880875},{"word":"tim","start":1.92,"end":2.1599998,"confidence":0.9760742,"punctuated_word":"Tim","sentiment":"neutral","sentiment_score":-0.02614370360970497},{"word":"whaling","start":2.1599998,"end":2.56,"confidence":0.6360677,"punctuated_word":"Whaling.","sentiment":"neutral","sentiment_score":-0.10597101598978044},{"word":"i","start":2.56,"end":2.72,"confidence":0.99902344,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.7199597954750061},{"word":"can't","start":2.72,"end":2.96,"confidence":1.0,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.791872501373291},{"word":"come","start":2.96,"end":3.12,"confidence":0.99902344,"punctuated_word":"come","sentiment":"negative","sentiment_score":-0.6946004033088684},{"word":"to","start":3.12,"end":3.1999998,"confidence":0.9980469,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7297942638397217},{"word":"the","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.7902103066444397},{"word":"phone","start":3.36,"end":3.6,"confidence":0.97509766,"punctuated_word":"phone","sentiment":"negative","sentiment_score":-0.7816362977027893},{"word":"right","start":3.6,"end":3.76,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7303879261016846},{"word":"now","start":3.76,"end":4.24,"confidence":0.99560547,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.6656029224395752},{"word":"if","start":4.24,"end":4.3199997,"confidence":0.6459961,"punctuated_word":"If","sentiment":"negative","sentiment_score":-0.3461148142814636},{"word":"you","start":4.3199997,"end":4.48,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2987361550331116},{"word":"leave","start":4.48,"end":4.72,"confidence":0.92089844,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.3044213652610779},{"word":"a","start":4.72,"end":4.7999997,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2997118830680847},{"word":"message","start":4.7999997,"end":5.12,"confidence":0.9645996,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.3100695312023163},{"word":"i'll","start":5.12,"end":5.3599997,"confidence":0.939209,"punctuated_word":"I'll","sentiment":"negative","sentiment_score":-0.3468322157859802},{"word":"get","start":5.3599997,"end":5.5439377,"confidence":0.84814453,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.2582132816314697}],"paragraphs":{"transcript":"\nHello. You've reached Tim Whaling. I can't come to the phone right now. If you leave a message, I'll get","paragraphs":[{"sentences":[{"text":"Hello.","start":0.88,"end":1.36,"sentiment":"neutral","sentiment_score":-0.01112520694732666},{"text":"You've reached Tim Whaling.","start":1.36,"end":2.56,"sentiment":"neutral","sentiment_score":-0.062315620481967926},{"text":"I can't come to the phone right now.","start":2.56,"end":4.24,"sentiment":"negative","sentiment_score":-0.738008052110672},{"text":"If you leave a message, I'll get","start":4.24,"end":5.5439377,"sentiment":"neutral","sentiment_score":-0.3091570351805006}],"sentiment":"negative","sentiment_score":-0.4164275676012039,"num_words":20,"start":0.88,"end":5.5439377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. You've reached Tim Whaling. I can't come to the phone right now. If you leave a message, I'll get","paragraphs":[{"sentences":[{"text":"Hello.","start":0.88,"end":1.36,"sentiment":"neutral","sentiment_score":-0.01112520694732666},{"text":"You've reached Tim Whaling.","start":1.36,"end":2.56,"sentiment":"neutral","sentiment_score":-0.062315620481967926},{"text":"I can't come to the phone right now.","start":2.56,"end":4.24,"sentiment":"negative","sentiment_score":-0.738008052110672},{"text":"If you leave a message, I'll get","start":4.24,"end":5.5439377,"sentiment":"neutral","sentiment_score":-0.3091570351805006}],"sentiment":"negative","sentiment_score":-0.4164275676012039,"channel":1,"num_words":20,"start":0.88,"end":5.5439377}]},"summary":{"result":"success","short":"Hello. You've reached Tim Whaling. I can't come to the phone right now. If you leave a message, I'll get"},"intents":{"segments":[{"text":"I can't come to the phone right now.","start_word":5,"end_word":12,"intents":[{"intent":"Leave message","confidence_score":0.6159534}]}]},"sentiments":{"segments":[{"text":"Hello. You've reached Tim Whaling.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":-0.061852436512708664},{"text":"I can't come to the phone right now. If you leave a message, I'll get","start_word":5,"end_word":19,"sentiment":"negative","sentiment_score":-0.5394559502601624}],"average":{"sentiment":"negative","sentiment_score":-0.3802547454833984}}}}