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It's been a big day, but still got still got a few hours to go. But at the end of the day, though, I do have tomorrow off, so that's that's pretty good. Yeah. How's how's your day been? Oh, yeah. Yeah. Oh, that's great. Yeah. And I had you book in to go over your annual review. Now is still a good time for you? Yep. Great. Now just for usual, I do need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay. Perfect. And even though I can hear that it is you, just for security purposes, could I get you to confirm your full name, date of birth, and address, please? Yep. Yep. Perfect. Now before I do kind of jump into things, I do like to start by asking if there is anything specific that you were hoping any particular questions you might have or whether it's just just a bit of a catch up and see kind of where everything's at. Yep. Mhmm. Yep. I kind of see. Yeah. Not really any changes to the positions from kind of when we spoke last time. It's kind of the same. And I think kind of, yeah, like, waiting a little bit and seeing, especially with everything going on in the market and availability and stuff is probably a a good idea right now anyway. Yeah. Yeah. Yes. Yes. It's I don't know the exact price for it right now, but, yes, it's definitely, obviously, seeing basically, the last twelve months have been quite a bit of up and down. Obviously, we spoke a little bit about it. I think it was January, end of February when we kind of caught up. Yeah. And it was obviously, that was some fluctuations prior to that. And, obviously, then as well, everything with the war and stuff have seen a bit of fluctuations in the market, which is obviously understandable with everything that's going on. And then even now with, like, the the budget and everything and property, everything is kind of a little bit a little bit everywhere at the moment. Right? So so yeah. But the good thing is that because we kind of implemented a lot of your stuff in February, things are still looking pretty good for you, which is great. So I'll, yeah, I'll go through a bit of that review today just to kind of give you a bit of an update where everything's at and see, you know, if you do have any questions. It should be fairly quick today given we did have a bit of a bit of a catch up not too long ago. But I do still wanna just quickly run through that fax line just to see if there is anything that has changed and if we do need to make any changes to your advice, if anything has changed. So just kind of bear with me as I go through this. Perfect. Now your personal situation hasn't changed. Still married with one financial dependent. Yes. Employment wise, still the same, or has any of that changed? Yes. Yes. Yep. Perfect. And I have income obviously, it fluctuates a little bit for you, but approximately about 90,000. Do you know if that's roughly the case still? 120? Oh, that's nice. Okay. So about that. Yep. Alright. Perfect. And, obviously, contribution wise, you just make that personal contribution with the NOI. Yep. Beautiful. Yes. Yep. Perfect. Yes. They haven't yes. Because they are especially if you are self employed, unless, like, with you who are pretty across it and you do make contributions, so many people either forget or don't have the funds to do it. And then, obviously, give it all compounds as well. And then, yeah, over time, it means that you won't have near as much in super, which obviously impacts retirement a lot. So, yeah, no no changes yet in regards to that or knows if there will there will change it. Yeah. Yeah. And at least you feel like you still have plenty of time until retirement. Like, the legislation hasn't changed. The earliest you can access super, it's still 60 if you stop working. So, you know, you still have a lot of time If you decided to be like, oh, okay. I'm gonna take it seriously, and you're, like, 58, a little bit different story. At least you can kind of compound and everything for you now, which does make that difference. And that's what everyone's facing at the moment, especially as a self employed person. So many people are just they just don't have the funds with, you know, interest and living expenses and everything at the moment. It's just not something people can prioritize, which is understandable, especially with, like, yeah, fuel prices and everything. We have a lot of truck drivers as well, and a lot of them are are really struggling, obviously, with with everything. Yeah. Yeah. Exactly. Oh, yes. And a lot of people have been let go as well because they they can't keep up with the prices and everything, and, obviously, it's a lot more expensive. So, yeah, a lot of people are feeling it. Yes. I think so too, especially what's happened in the last few years. Obviously, being a bit more of that essential worker in a way than hairdressing. As as nice as hairdressing is as well, but, you know yeah. Yes. Yes. Yes. Yeah. And then sometimes quality as well. Because with hairdressing, you do obviously, you would know a lot better, but it is very expensive if you want, you know, the the service. And, you know, you can just go through some in the shopping center, but the service and quality might not be as great as other places. So you know? Mhmm. Yes. Yeah. Kind of reducing that. And I guess as well when it comes to your assets, has I'll just kind of run through what I have and just let me know if any of it has changed. So last time we spoke, your property was valued at about $2.97. Do you know roughly where it's at now? About About the same? Yeah. Yep. Yes. When that's finished. Yeah. Oh, that's nice. And how long do you have left, do you think, of the renovation? Yeah. Yes. Yeah. Yeah. Yeah. It's like that, isn't it? Yeah. Well, you never know. Or you guys might win the lottery, and, you know, things might change completely. Who knows? Hopefully, I'll receive that call from you one day. That's right. Yeah. No. That's good. Yes. Oh, yeah. Yeah. Everything is just crazy. And do you still have about 30 on the mortgage? 20 8? Yes. Roughly the same. Yeah. And you still have the two motorbikes as well? Yep. Perfect. And yes? Yes. Yes. Alright. Beautiful. Because last time we spoke, you had it basically just in cash and was waiting to buy a new car. So you did buy a new one, which is good. And how much is that one valued at? About 18. And did you pay it? Yeah. Yep. Okay. Perfect. And you still have the Jet Ski as well? Yes. Yeah? Okay. I'll update that. And the crypto investments? Yep. Yeah. Still alright. Perfect. Okay. Yeah. That's not too bad. And you still have the trailer as well? Yeah. And then do you also have another car by the 10,000? Mhmm. Okay. Yes. Perfect. Now anything else that's changed? Nope. Not as good. And health wise, any changes or kind of all the same? All the same? Oh, that's good. And estate planning wise, I can see here that we are still waiting on the beneficiary films to come back for your nomination. The most most people are the same, honestly, because it's one of those things you kinda forget about. It's not in the forefront. And, unfortunately, it's usually when either something happens or something happens to someone else that you kinda put it in the forefront. Yeah. But it is obviously very important when you have a moment. Do you need me to post them out again, or do you have them it's just a matter of finding the time? Yep. Yeah. Yeah. No. Yeah. Oh, yeah. Oh, we we literally had the same. It was like the stove broke, then the dishwasher, and then the dryer all within, like, a week. And I'm like, I I know they said bad luck comes in three, but I'm like, are you kidding me? And they're not cheap either. Oh. Oh. Yeah. No. Yes. Yes. Oh, yeah. Ex and it's stuff you you use every single day, so it's not that, you know, you you also want okay quality because otherwise, they're gonna keep breaking. But then you don't wanna pay, you know, the crazy amount either. Yeah. Yeah. It's a bit it's a bit harder. I can imagine. Well, hopefully, we're both through with it now, and everything works well for a while. Oh, perfect. Yes. Who told you that? I was gonna tell you, but someone beat me to it. Maybe my colleague, Whitlam. Yeah. Yeah. Yeah. Yeah. So, yes, twenty or thirty tomorrow. Thirty weeks. So getting at the end stages. So got about five more weeks then going on maternity leave to just kind of relax for the last few weeks, which will be very exciting. It'll be strange, but very exciting. Yeah. Yes. Yeah. But, yeah, we're having having a little go. Yeah. Sorry. Yeah. Full full nesting mode. Yes. First first bay full nesting mode at the moment, trying to get everything organized. But, yes, first first baby and first grandchild on both sides. So you can imagine you can you can imagine everyone is, yeah, bit crazy, but very exciting. Yeah. Yes. Yeah. So I have twelve twelve months. So in the interim, my colleague Jenna will kind of be taking over from me. So I will Jenna. Yep. So probably in a couple of weeks, I will send just kind of, like, an introduction email just so that, you know, you as well have have their contact details and email and a little bit about her and stuff. Yeah. Just sorry. That kind of, you know, transparency. And if you call and you know I'm not there, you know who to contact. And, obviously, everyone can always help, but she will be I'll do kind of a pretty extensive handover to her with clients and stuff. So you'll be in very good hands. Yeah. Yes. You sorry. It will the the it will be Jenna will be the main point of contact just to kind of keep that consistency so you don't have to deal with multiple people. Just makes it a little bit easier, but you could just just call the office, and there will be a note on file anyway that I'll be on maternity leave and stuff. But even if you just call the office and if you forget her name as well, even if you say, hey. I usually speak to Veronica. I know she's not here anymore. I know that there was someone taking over. Can I speak to that person? But you will have an email anyway. But if you forget, if you just say, yeah, call the office and and ask, they will put you through through to Jenna. Yeah. Yep. Definitely. So you'll be well looked after. Yes. I think so too. No. I wish, But no. It's it's a twelve twelve months. You you can elect to have more, but then, obviously, finances. And I do love my job as well. So I think I think twelve months is a good a good time that you do still get the first year, which is really important, and then kind of transitioning back to work, which will be nice. Yeah. Exactly. We'll we'll we'll see what happens, but very exciting. No. Thank you so much. But I'll still be here for the next five weeks if there's anything you need in the meantime, though. Sorry. And all my emails will be forwarded to Jenna as well. So if you forget and you email me and I've gone on maternity leave, it will automatically be forwarded. So it's not like it will just disappear. Yeah. So that is no problem. Now, Jeline, I guess, otherwise, when it comes to superannuation, has your risk tolerance or anything changed how you view market fluctuations or anything like that, or are you still comfortable with that growth portfolio? Yep. It was it was high high growth. Yeah. So not high growth. Yeah. So not, like, aggressive or aggressive plus, which is, like, the the the more kind of extreme ones, if you'd like to say it. So it's still focusing focusing on that growth. Having about 10% in defensive still, though, to limit fluctuations, But the main focus is to try to boost that super as much as possible. And, again, I guess, when we are thinking time frames, because you wanna make sure that you have enough time in the market for those fluctuations. And when you do get closer and closer to retirement, that's when we then want to start, you know, potentially reducing that a little bit because you don't have as much time. But even right now, in a growth portfolio, typically, we would like to see about eight years till retirement, which you do have behind you. So from a time frame point of view, it is a good position. A lot of clients in a similar, you know, age to yourself sits in that high growth, but it's also something that you should be comfortable with. So if you're still comfortable seeing, you know, a bit of that short term fluctuation, then it is a suitable option for you still. Yeah. Yes. Yeah. Yes. Yeah. Perfect. Now do you have access to your emails at the moment or not really right now? Yes? Okay. Perfect. So I have just sent you an email with a couple of documents to run through if you are able to get that up for me. Yes. Sorry. It will ask you to to click on the link. It won't get you to sign right away. It will allow you to open up and look at everything first. Yeah. Yeah. So even though, like we said, the last twelve months have seen fluctuations, we kind of only made those couple of changes in February. So, obviously, it hasn't been as long, but still, things are still heading the right way, which is great. So both your super and the IDPS has gone up, which is great. And then you do have your insurances there. And I do insurances there. And I do know that you spoke to my colleague, Whitlam, in regards to those insurances, and he gave you that information as well that everything is, you know, paid up to date. And you do have your life and TPD withheld if something ever were to happen. Yep. Perfect. Now you are covered for 340,394. You do get a tax rebate because it is paid from within superannuation for you. So after that 15%, it's 1,644 for both those two. Yep. The insurances? The the yearly. Sorry. It's just the yearly amount. Yes. Per annum. Yes. Sorry. Once a year. Do you have any questions in regards to your insurances? Yes. Correct. So the 1,006 100 and 44 yes. That's how much they cost. Yeah. But the No. That's not a lot. No. No. So the there's 340000. That's 394. That's, like, a a one lump So that's for life and, for TPD, so you have both. And then to have that cover in place costs you 1,644 per annum. Does that make sense? Yep. Okay. Perfect. Any other question? No. That's okay. That's okay. It's confusing sometimes as well. Yep. Perfect. Any questions? So that all makes sense. Okay. Yes. Okay. Yep. Okay. Okay. Well, at least you do have the cover. Yes. And if, hopefully, nothing ever happens. But if anything were to happen and you can't work, just give me a call or send us an email, and then we can have a look at those insurances if we can make a claim because that's also what we're here to help with. So you don't ever have to just speak to directly. Like, you just contact us, and then we would help you with the whole process. Because the last thing you wanna do, if something were to happen either to you or if you were to pass away over to your loved ones would be to deal with that paperwork and everything like that when you're going through a difficult time. Yep. Yep. Perfect. Now the next document should be your hub twenty four performance report, I believe. Yep. Is that the one that says superannuation on it? Let me see. Yep. It's the first thing you can see. The first line, does that say, Alfiniti Australian Share Fund? Yes. Okay. Perfect. So, yeah, this is your superannuation. So this shows you the twelve month time frame. So, obviously, it won't be super accurate because we have made those changes in February for you. Even though we did make the changes and especially because we swapped out Benelong. So if you look on the second column to the right where it says internal rate of return, can you see that? So it should be second column to the right. And it's, like, a percentage. Yeah? Yes. So can you see all the percentage for for kind of listed all the different yes. So that is a percentage of the individual investments. So, obviously, with the manage fund, when they are which is your top two, when there are market fluctuations, they can fluctuate a little bit more because you do have that kind of active component. So the ones with the per bracket next to it, they are down. Now the good thing is that they are down. Yeah. The good thing is that the one that says $25.62, so that is Benelon, that's the one we changed for you. So you are no longer invested in that one. Yeah. And instead, you have the alternative, which is good. So I'm glad we kind of got out when we did, and that will see things smoothing out for you a little bit moving forward. But you can see all the other investments have done really well. You can even see really well, and you can even see at that 46 percent, it's your battery tech and lithium, which is which is pretty crazy. Can you see that? Gold was at 20. Yeah. Yeah. The gold is at 20, which is still crazy given that's, like, your alternative defensive investment. So it's not one that's obviously designed for that kind of fluctuations and high growth. So the global battery tech and lithium is the one at 46, which is crazy, but also kind of understandable given the, obviously, fuel prices and everything we touched on. So, obviously, the demand for electric vehicles and everything has skyrocketed, which is obviously where you your your batteries and lithium and everything kind of comes into play. So that one has done really well. So, overall, it's done pretty good. And the one that was underperforming, we've already changed that for you, which is good. Yeah. Sorry. Very good that that one came out. Sorry. You are no longer with that one. Which is great. Yes. Yeah. So the yeah. Because, obviously, the fluctuations in the property, it is kind of expected for that, and it is still very diversified. So we do wanna make sure we kind of diversify things for you. You don't want everything in, let's say, lithium. Because sometimes people go, oh, well, that one's done really well. Let's put everything in there. And I was like, well, we don't want that because other times when it doesn't do well, then everything will be done. So you wanna make sure you spread things out because this period of time with the property markets have been crazy. Right now, I think as well with the, you know, the budget changes, people are a little bit more hesitant to buy, especially, like, investment property, especially the rules and changes with self managed super fund as well when it comes to property through that is also seeing, you know, a bit of a bit of change, and that's kind of natural response as well. And, otherwise, the the one at 464, that's your defensive investment, which again is is pretty pretty good given it is your your kind of your hybrid investment, like your fixed interest or defensive investment. So, again, that's that's pretty good. Yeah. So, overall, still quite happy with everything, and I'm glad we did touch base when we did, which is good. Now if you can go to the next one, it should then show you your IDPS performance. Can you see that one? Yes. Perfect. So, yep, so Vanguard high growth. Again, even though it's a high growth portfolio, it has still done pretty good. So we didn't make any changes to this one when we spoke, which was good because you can even see here that despite the market condition, like we've said, the internal rate of return shows you that after fees is still up by 9.22%, which is which is really good kind of given, again, the market conditions and stuff. Yes. Over the last 12 months. Yeah. So so from the thirtieth of July '25 till the twenty ninth of July '26. Yep. Perfect. Yeah. About 3,016, and that is just growth from the investments, which which is good, which we're happy with. Yeah. Now no. That's okay. Next documents, what can you see? Next document, unless you have any any other questions. Yep. Perfect. The graph. Yep. Yep. So I know you've seen this one before. Vanguard does release one every year, financial year. So the next one should come out in the next couple of weeks, which is good. They just kind of updated to kind of show you the market trends over the last year. But yep. No. And you can see as well that it does break down the different asset classes. So with that high growth, you have about 90%. That is a combination of your top four. So you can see, like, the the light green, which is your US shares. You have your dark green, which is Australian shares. You have your yellow, which is, like, your international. Yeah. And then property, which is, like, that maroon color. And you can see that these have, obviously grown the most, but also fluctuate, and that's why that time frame comes into play as well. And then about 10% in those bottom three, which is your defensive, which you can see don't grow as much, a little bit more stable, but we still wanna have some element to that to kind of limit out the the growth investments. Child certificate of currency? Yes. Your child certificate of currency? Yep. Perfect. Again, it just to show you that your insurances is paid up to date and everything is in force. You have a a copy over here as well just for your reference of what you have, but that's all kind of paid and up to date. Perfect. Next one should be your Oakview services guide. Yep. Perfect. Again, you would have seen this one a couple of times, so I will let you have a read over that in your own time. Exactly. Nothing has changed it. No important information has changed. It's all the same there for you. Like you said, as you scroll through, you will see the team, which is nice, bit of an extension, bit of upgrade to marketing. But, yeah, you'll you'll see myself again on page 10 if you do wanna put a face to the voice. Yep. Beautiful. Yeah. Yes. Yeah. Now the next document should be your ongoing service if I'm correct. Yep. So that one here, again, you will be quite familiar with it. It is just your ongoing service agreement. Now there is no changes whatsoever in regards to that fee structure. It stays exactly the same at 1.1, and it is reduced because, obviously, Travis is a client as well. So you guys are both on that reduced fee, which is great. So no increases or changes in regards to any of that. And it is not a lock in contract. So, you know, if at any point in time you are not happy, it is not a lock in contract. So by signing this otherwise, it just allows us to manage all your investments and everything for you in the meantime. Yep. Beautiful. So if you are happy to do so, it will ask for a signature and a date at the bottom of that document. Mhmm. Yep. It should often add the date automatically. That's okay. Oh, it did? Yeah. That that's all good. And then it should say validate, I believe. Yep. Perfect. And that will then load. Sometimes it takes a minute or two, and then it will come through to myself. And I can get that all loaded and updated. While I wait for that to come through, do you have any other questions or anything for me at this point? Yes. Yes. Yes. Exactly. So you just gave us a call. So we typically don't manage crypto because it is very kind of risky and volatile. So it's not something we often do recommend to clients. But if you have a crypto portfolio and you go, hey. This is what I have. I'm looking to make a change, then we can definitely review it for you. We can still obviously do all the research on it and check it against other options. And if it still shows that what you have is better than other research options, we still always have to follow that best interest duty, which is always making sure that the advice puts you in a better position. But we can most definitely do that research to be like, okay. Well, based on all of this, based on all the research, we think it's better to move through x y z, whatever it might be, and we'll factor in, obviously, you know, the fees and everything like that. So, yes, it's definitely something that we can have a look at for you. I'll make a little note here as well if it is something you ever do wanna have a look at. But like I said, otherwise, I'm still here for the next five weeks. If there's anything that you do need at any point in time, but otherwise no. That's alright. Otherwise, keep a look at for that email. You will have that probably in a couple of weeks to then have them as direct contact detail as details as well. But if you forget, you can always just email me because it'll automatically be redirected to her or just call the office as well. Yep. Yeah. Beautiful. Well, I will let you go and enjoy the rest of your afternoon. And if I don't speak to you again, then hopefully, the next twelve months will be really good for you, and I look forward to catching up when I come back. Yep. Beautiful. Thank you so much, Darlene. We'll speak soon. Alright. 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Oakview Financial. Good afternoon. Is this Jaylene? Yeah.\n\nGood. How are you? Not that great. I had you booked in Yeah. It's about yes.\n\nA little bit. But there's yeah. It's been a big day, but still got still got a few hours to go. But at the end of the day, though, I do have tomorrow off, so that's that's pretty good. Yeah.\n\nHow's how's your day been? Oh, yeah. Yeah. Oh, that's great. Yeah.\n\nAnd I had you book in to go over your annual review. Now is still a good time for you? Yep. Great. Now just for usual, I do need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay.\n\nPerfect. And even though I can hear that it is you, just for security purposes, could I get you to confirm your full name, date of birth, and address, please? Yep. Yep. Perfect.\n\nNow before I do kind of jump into things, I do like to start by asking if there is anything specific that you were hoping any particular questions you might have or whether it's just just a bit of a catch up and see kind of where everything's at. Yep. Mhmm. Yep. I kind of see.\n\nYeah. Not really any changes to the positions from kind of when we spoke last time. It's kind of the same. And I think kind of, yeah, like, waiting a little bit and seeing, especially with everything going on in the market and availability and stuff is probably a a good idea right now anyway. Yeah.\n\nYeah. Yes. Yes. It's I don't know the exact price for it right now, but, yes, it's definitely, obviously, seeing basically, the last twelve months have been quite a bit of up and down. Obviously, we spoke a little bit about it.\n\nI think it was January, end of February when we kind of caught up. Yeah. And it was obviously, that was some fluctuations prior to that. And, obviously, then as well, everything with the war and stuff have seen a bit of fluctuations in the market, which is obviously understandable with everything that's going on. And then even now with, like, the the budget and everything and property, everything is kind of a little bit a little bit everywhere at the moment.\n\nRight? So so yeah. But the good thing is that because we kind of implemented a lot of your stuff in February, things are still looking pretty good for you, which is great. So I'll, yeah, I'll go through a bit of that review today just to kind of give you a bit of an update where everything's at and see, you know, if you do have any questions. It should be fairly quick today given we did have a bit of a bit of a catch up not too long ago.\n\nBut I do still wanna just quickly run through that fax line just to see if there is anything that has changed and if we do need to make any changes to your advice, if anything has changed. So just kind of bear with me as I go through this. Perfect. Now your personal situation hasn't changed. Still married with one financial dependent.\n\nYes. Employment wise, still the same, or has any of that changed? Yes. Yes. Yep.\n\nPerfect. And I have income obviously, it fluctuates a little bit for you, but approximately about 90,000. Do you know if that's roughly the case still? 120? Oh, that's nice.\n\nOkay. So about that. Yep. Alright. Perfect.\n\nAnd, obviously, contribution wise, you just make that personal contribution with the NOI. Yep. Beautiful. Yes. Yep.\n\nPerfect. Yes. They haven't yes. Because they are especially if you are self employed, unless, like, with you who are pretty across it and you do make contributions, so many people either forget or don't have the funds to do it. And then, obviously, give it all compounds as well.\n\nAnd then, yeah, over time, it means that you won't have near as much in super, which obviously impacts retirement a lot. So, yeah, no no changes yet in regards to that or knows if there will there will change it. Yeah. Yeah. And at least you feel like you still have plenty of time until retirement.\n\nLike, the legislation hasn't changed. The earliest you can access super, it's still 60 if you stop working. So, you know, you still have a lot of time If you decided to be like, oh, okay. I'm gonna take it seriously, and you're, like, 58, a little bit different story. At least you can kind of compound and everything for you now, which does make that difference.\n\nAnd that's what everyone's facing at the moment, especially as a self employed person. So many people are just they just don't have the funds with, you know, interest and living expenses and everything at the moment. It's just not something people can prioritize, which is understandable, especially with, like, yeah, fuel prices and everything. We have a lot of truck drivers as well, and a lot of them are are really struggling, obviously, with with everything. Yeah.\n\nYeah. Exactly. Oh, yes. And a lot of people have been let go as well because they they can't keep up with the prices and everything, and, obviously, it's a lot more expensive. So, yeah, a lot of people are feeling it.\n\nYes. I think so too, especially what's happened in the last few years. Obviously, being a bit more of that essential worker in a way than hairdressing. As as nice as hairdressing is as well, but, you know yeah. Yes.\n\nYes. Yes. Yeah. And then sometimes quality as well. Because with hairdressing, you do obviously, you would know a lot better, but it is very expensive if you want, you know, the the service.\n\nAnd, you know, you can just go through some in the shopping center, but the service and quality might not be as great as other places. So you know? Mhmm. Yes. Yeah.\n\nKind of reducing that. And I guess as well when it comes to your assets, has I'll just kind of run through what I have and just let me know if any of it has changed. So last time we spoke, your property was valued at about $2.97. Do you know roughly where it's at now? About About the same?\n\nYeah. Yep. Yes. When that's finished. Yeah.\n\nOh, that's nice. And how long do you have left, do you think, of the renovation? Yeah. Yes. Yeah.\n\nYeah. Yeah. It's like that, isn't it? Yeah. Well, you never know.\n\nOr you guys might win the lottery, and, you know, things might change completely. Who knows? Hopefully, I'll receive that call from you one day. That's right. Yeah.\n\nNo. That's good. Yes. Oh, yeah. Yeah.\n\nEverything is just crazy. And do you still have about 30 on the mortgage? 20 8? Yes. Roughly the same.\n\nYeah. And you still have the two motorbikes as well? Yep. Perfect. And yes?\n\nYes. Yes. Alright. Beautiful. Because last time we spoke, you had it basically just in cash and was waiting to buy a new car.\n\nSo you did buy a new one, which is good. And how much is that one valued at? About 18. And did you pay it? Yeah.\n\nYep. Okay. Perfect. And you still have the Jet Ski as well? Yes.\n\nYeah? Okay. I'll update that. And the crypto investments? Yep.\n\nYeah. Still alright. Perfect. Okay. Yeah.\n\nThat's not too bad. And you still have the trailer as well? Yeah. And then do you also have another car by the 10,000? Mhmm.\n\nOkay. Yes. Perfect. Now anything else that's changed? Nope.\n\nNot as good. And health wise, any changes or kind of all the same? All the same? Oh, that's good. And estate planning wise, I can see here that we are still waiting on the beneficiary films to come back for your nomination.\n\nThe most most people are the same, honestly, because it's one of those things you kinda forget about. It's not in the forefront. And, unfortunately, it's usually when either something happens or something happens to someone else that you kinda put it in the forefront. Yeah. But it is obviously very important when you have a moment.\n\nDo you need me to post them out again, or do you have them it's just a matter of finding the time? Yep. Yeah. Yeah. No.\n\nYeah. Oh, yeah. Oh, we we literally had the same. It was like the stove broke, then the dishwasher, and then the dryer all within, like, a week. And I'm like, I I know they said bad luck comes in three, but I'm like, are you kidding me?\n\nAnd they're not cheap either. Oh. Oh. Yeah. No.\n\nYes. Yes. Oh, yeah. Ex and it's stuff you you use every single day, so it's not that, you know, you you also want okay quality because otherwise, they're gonna keep breaking. But then you don't wanna pay, you know, the crazy amount either.\n\nYeah. Yeah. It's a bit it's a bit harder. I can imagine. Well, hopefully, we're both through with it now, and everything works well for a while.\n\nOh, perfect. Yes. Who told you that? I was gonna tell you, but someone beat me to it. Maybe my colleague, Whitlam.\n\nYeah. Yeah. Yeah. Yeah. So, yes, twenty or thirty tomorrow.\n\nThirty weeks. So getting at the end stages. So got about five more weeks then going on maternity leave to just kind of relax for the last few weeks, which will be very exciting. It'll be strange, but very exciting. Yeah.\n\nYes. Yeah. But, yeah, we're having having a little go. Yeah. Sorry.\n\nYeah. Full full nesting mode. Yes. First first bay full nesting mode at the moment, trying to get everything organized. But, yes, first first baby and first grandchild on both sides.\n\nSo you can imagine you can you can imagine everyone is, yeah, bit crazy, but very exciting. Yeah. Yes. Yeah. So I have twelve twelve months.\n\nSo in the interim, my colleague Jenna will kind of be taking over from me. So I will Jenna. Yep. So probably in a couple of weeks, I will send just kind of, like, an introduction email just so that, you know, you as well have have their contact details and email and a little bit about her and stuff. Yeah.\n\nJust sorry. That kind of, you know, transparency. And if you call and you know I'm not there, you know who to contact. And, obviously, everyone can always help, but she will be I'll do kind of a pretty extensive handover to her with clients and stuff. So you'll be in very good hands.\n\nYeah. Yes. You sorry. It will the the it will be Jenna will be the main point of contact just to kind of keep that consistency so you don't have to deal with multiple people. Just makes it a little bit easier, but you could just just call the office, and there will be a note on file anyway that I'll be on maternity leave and stuff.\n\nBut even if you just call the office and if you forget her name as well, even if you say, hey. I usually speak to Veronica. I know she's not here anymore. I know that there was someone taking over. Can I speak to that person?\n\nBut you will have an email anyway. But if you forget, if you just say, yeah, call the office and and ask, they will put you through through to Jenna. Yeah. Yep. Definitely.\n\nSo you'll be well looked after. Yes. I think so too. No. I wish, But no.\n\nIt's it's a twelve twelve months. You you can elect to have more, but then, obviously, finances. And I do love my job as well. So I think I think twelve months is a good a good time that you do still get the first year, which is really important, and then kind of transitioning back to work, which will be nice. Yeah.\n\nExactly. We'll we'll we'll see what happens, but very exciting. No. Thank you so much. But I'll still be here for the next five weeks if there's anything you need in the meantime, though.\n\nSorry. And all my emails will be forwarded to Jenna as well. So if you forget and you email me and I've gone on maternity leave, it will automatically be forwarded. So it's not like it will just disappear. Yeah.\n\nSo that is no problem. Now, Jeline, I guess, otherwise, when it comes to superannuation, has your risk tolerance or anything changed how you view market fluctuations or anything like that, or are you still comfortable with that growth portfolio? Yep. It was it was high high growth. Yeah.\n\nSo not high growth. Yeah. So not, like, aggressive or aggressive plus, which is, like, the the the more kind of extreme ones, if you'd like to say it. So it's still focusing focusing on that growth. Having about 10% in defensive still, though, to limit fluctuations, But the main focus is to try to boost that super as much as possible.\n\nAnd, again, I guess, when we are thinking time frames, because you wanna make sure that you have enough time in the market for those fluctuations. And when you do get closer and closer to retirement, that's when we then want to start, you know, potentially reducing that a little bit because you don't have as much time. But even right now, in a growth portfolio, typically, we would like to see about eight years till retirement, which you do have behind you. So from a time frame point of view, it is a good position. A lot of clients in a similar, you know, age to yourself sits in that high growth, but it's also something that you should be comfortable with.\n\nSo if you're still comfortable seeing, you know, a bit of that short term fluctuation, then it is a suitable option for you still. Yeah. Yes. Yeah. Yes.\n\nYeah. Perfect. Now do you have access to your emails at the moment or not really right now? Yes? Okay.\n\nPerfect. So I have just sent you an email with a couple of documents to run through if you are able to get that up for me. Yes. Sorry. It will ask you to to click on the link.\n\nIt won't get you to sign right away. It will allow you to open up and look at everything first. Yeah. Yeah. So even though, like we said, the last twelve months have seen fluctuations, we kind of only made those couple of changes in February.\n\nSo, obviously, it hasn't been as long, but still, things are still heading the right way, which is great. So both your super and the IDPS has gone up, which is great. And then you do have your insurances there. And I do insurances there. And I do know that you spoke to my colleague, Whitlam, in regards to those insurances, and he gave you that information as well that everything is, you know, paid up to date.\n\nAnd you do have your life and TPD withheld if something ever were to happen. Yep. Perfect. Now you are covered for 340,394. You do get a tax rebate because it is paid from within superannuation for you.\n\nSo after that 15%, it's 1,644 for both those two. Yep. The insurances? The the yearly. Sorry.\n\nIt's just the yearly amount. Yes. Per annum. Yes. Sorry.\n\nOnce a year. Do you have any questions in regards to your insurances? Yes. Correct. So the 1,006 100 and 44 yes.\n\nThat's how much they cost. Yeah. But the No. That's not a lot. No.\n\nNo. So the there's 340000. That's 394. That's, like, a a one lump So that's for life and, for TPD, so you have both. And then to have that cover in place costs you 1,644 per annum.\n\nDoes that make sense? Yep. Okay. Perfect. Any other question?\n\nNo. That's okay. That's okay. It's confusing sometimes as well. Yep.\n\nPerfect. Any questions? So that all makes sense. Okay. Yes.\n\nOkay. Yep. Okay. Okay. Well, at least you do have the cover.\n\nYes. And if, hopefully, nothing ever happens. But if anything were to happen and you can't work, just give me a call or send us an email, and then we can have a look at those insurances if we can make a claim because that's also what we're here to help with. So you don't ever have to just speak to directly. Like, you just contact us, and then we would help you with the whole process.\n\nBecause the last thing you wanna do, if something were to happen either to you or if you were to pass away over to your loved ones would be to deal with that paperwork and everything like that when you're going through a difficult time. Yep. Yep. Perfect. Now the next document should be your hub twenty four performance report, I believe.\n\nYep. Is that the one that says superannuation on it? Let me see. Yep. It's the first thing you can see.\n\nThe first line, does that say, Alfiniti Australian Share Fund? Yes. Okay. Perfect. So, yeah, this is your superannuation.\n\nSo this shows you the twelve month time frame. So, obviously, it won't be super accurate because we have made those changes in February for you. Even though we did make the changes and especially because we swapped out Benelong. So if you look on the second column to the right where it says internal rate of return, can you see that? So it should be second column to the right.\n\nAnd it's, like, a percentage. Yeah? Yes. So can you see all the percentage for for kind of listed all the different yes. So that is a percentage of the individual investments.\n\nSo, obviously, with the manage fund, when they are which is your top two, when there are market fluctuations, they can fluctuate a little bit more because you do have that kind of active component. So the ones with the per bracket next to it, they are down. Now the good thing is that they are down. Yeah. The good thing is that the one that says $25.62, so that is Benelon, that's the one we changed for you.\n\nSo you are no longer invested in that one. Yeah. And instead, you have the alternative, which is good. So I'm glad we kind of got out when we did, and that will see things smoothing out for you a little bit moving forward. But you can see all the other investments have done really well.\n\nYou can even see really well, and you can even see at that 46 percent, it's your battery tech and lithium, which is which is pretty crazy. Can you see that? Gold was at 20. Yeah. Yeah.\n\nThe gold is at 20, which is still crazy given that's, like, your alternative defensive investment. So it's not one that's obviously designed for that kind of fluctuations and high growth. So the global battery tech and lithium is the one at 46, which is crazy, but also kind of understandable given the, obviously, fuel prices and everything we touched on. So, obviously, the demand for electric vehicles and everything has skyrocketed, which is obviously where you your your batteries and lithium and everything kind of comes into play. So that one has done really well.\n\nSo, overall, it's done pretty good. And the one that was underperforming, we've already changed that for you, which is good. Yeah. Sorry. Very good that that one came out.\n\nSorry. You are no longer with that one. Which is great. Yes. Yeah.\n\nSo the yeah. Because, obviously, the fluctuations in the property, it is kind of expected for that, and it is still very diversified. So we do wanna make sure we kind of diversify things for you. You don't want everything in, let's say, lithium. Because sometimes people go, oh, well, that one's done really well.\n\nLet's put everything in there. And I was like, well, we don't want that because other times when it doesn't do well, then everything will be done. So you wanna make sure you spread things out because this period of time with the property markets have been crazy. Right now, I think as well with the, you know, the budget changes, people are a little bit more hesitant to buy, especially, like, investment property, especially the rules and changes with self managed super fund as well when it comes to property through that is also seeing, you know, a bit of a bit of change, and that's kind of natural response as well. And, otherwise, the the one at 464, that's your defensive investment, which again is is pretty pretty good given it is your your kind of your hybrid investment, like your fixed interest or defensive investment.\n\nSo, again, that's that's pretty good. Yeah. So, overall, still quite happy with everything, and I'm glad we did touch base when we did, which is good. Now if you can go to the next one, it should then show you your IDPS performance. Can you see that one?\n\nYes. Perfect. So, yep, so Vanguard high growth. Again, even though it's a high growth portfolio, it has still done pretty good. So we didn't make any changes to this one when we spoke, which was good because you can even see here that despite the market condition, like we've said, the internal rate of return shows you that after fees is still up by 9.22%, which is which is really good kind of given, again, the market conditions and stuff.\n\nYes. Over the last 12 months. Yeah. So so from the thirtieth of July '25 till the twenty ninth of July '26. Yep.\n\nPerfect. Yeah. About 3,016, and that is just growth from the investments, which which is good, which we're happy with. Yeah. Now no.\n\nThat's okay. Next documents, what can you see? Next document, unless you have any any other questions. Yep. Perfect.\n\nThe graph. Yep. Yep. So I know you've seen this one before. Vanguard does release one every year, financial year.\n\nSo the next one should come out in the next couple of weeks, which is good. They just kind of updated to kind of show you the market trends over the last year. But yep. No. And you can see as well that it does break down the different asset classes.\n\nSo with that high growth, you have about 90%. That is a combination of your top four. So you can see, like, the the light green, which is your US shares. You have your dark green, which is Australian shares. You have your yellow, which is, like, your international.\n\nYeah. And then property, which is, like, that maroon color. And you can see that these have, obviously grown the most, but also fluctuate, and that's why that time frame comes into play as well. And then about 10% in those bottom three, which is your defensive, which you can see don't grow as much, a little bit more stable, but we still wanna have some element to that to kind of limit out the the growth investments. Child certificate of currency?\n\nYes. Your child certificate of currency? Yep. Perfect. Again, it just to show you that your insurances is paid up to date and everything is in force.\n\nYou have a a copy over here as well just for your reference of what you have, but that's all kind of paid and up to date. Perfect. Next one should be your Oakview services guide. Yep. Perfect.\n\nAgain, you would have seen this one a couple of times, so I will let you have a read over that in your own time. Exactly. Nothing has changed it. No important information has changed. It's all the same there for you.\n\nLike you said, as you scroll through, you will see the team, which is nice, bit of an extension, bit of upgrade to marketing. But, yeah, you'll you'll see myself again on page 10 if you do wanna put a face to the voice. Yep. Beautiful. Yeah.\n\nYes. Yeah. Now the next document should be your ongoing service if I'm correct. Yep. So that one here, again, you will be quite familiar with it.\n\nIt is just your ongoing service agreement. Now there is no changes whatsoever in regards to that fee structure. It stays exactly the same at 1.1, and it is reduced because, obviously, Travis is a client as well. So you guys are both on that reduced fee, which is great. So no increases or changes in regards to any of that.\n\nAnd it is not a lock in contract. So, you know, if at any point in time you are not happy, it is not a lock in contract. So by signing this otherwise, it just allows us to manage all your investments and everything for you in the meantime. Yep. Beautiful.\n\nSo if you are happy to do so, it will ask for a signature and a date at the bottom of that document. Mhmm. Yep. It should often add the date automatically. That's okay.\n\nOh, it did? Yeah. That that's all good. And then it should say validate, I believe. Yep.\n\nPerfect. And that will then load. Sometimes it takes a minute or two, and then it will come through to myself. And I can get that all loaded and updated. While I wait for that to come through, do you have any other questions or anything for me at this point?\n\nYes. Yes. Yes. Exactly. So you just gave us a call.\n\nSo we typically don't manage crypto because it is very kind of risky and volatile. So it's not something we often do recommend to clients. But if you have a crypto portfolio and you go, hey. This is what I have. I'm looking to make a change, then we can definitely review it for you.\n\nWe can still obviously do all the research on it and check it against other options. And if it still shows that what you have is better than other research options, we still always have to follow that best interest duty, which is always making sure that the advice puts you in a better position. But we can most definitely do that research to be like, okay. Well, based on all of this, based on all the research, we think it's better to move through x y z, whatever it might be, and we'll factor in, obviously, you know, the fees and everything like that. So, yes, it's definitely something that we can have a look at for you.\n\nI'll make a little note here as well if it is something you ever do wanna have a look at. But like I said, otherwise, I'm still here for the next five weeks. If there's anything that you do need at any point in time, but otherwise no. That's alright. Otherwise, keep a look at for that email.\n\nYou will have that probably in a couple of weeks to then have them as direct contact detail as details as well. But if you forget, you can always just email me because it'll automatically be redirected to her or just call the office as well. Yep. Yeah. Beautiful.\n\nWell, I will let you go and enjoy the rest of your afternoon. And if I don't speak to you again, then hopefully, the next twelve months will be really good for you, and I look forward to catching up when I come back. Yep. Beautiful. Thank you so much, Darlene.\n\nWe'll speak soon. Alright. Bye.","paragraphs":[{"sentences":[{"text":"Veronica.","start":6.0,"end":6.5,"sentiment":"neutral","sentiment_score":0.012399783357977869},{"text":"Oakview Financial.","start":6.8799996,"end":7.7799997,"sentiment":"neutral","sentiment_score":0.018348132260143757},{"text":"Good afternoon.","start":14.24,"end":15.059999,"sentiment":"neutral","sentiment_score":0.2424788773059845},{"text":"Is this Jaylene?","start":17.185,"end":18.698334,"sentiment":"neutral","sentiment_score":0.22293870151042938},{"text":"Yeah.","start":18.705,"end":19.025,"sentiment":"neutral","sentiment_score":0.08623592555522919}],"sentiment":"neutral","sentiment_score":0.14323398139741686,"num_words":9,"start":6.0,"end":19.025},{"sentences":[{"text":"Good.","start":19.025,"end":19.525,"sentiment":"neutral","sentiment_score":0.28395402431488037},{"text":"How are you?","start":20.305,"end":21.205,"sentiment":"neutral","sentiment_score":0.18279121816158295},{"text":"Not that great.","start":24.064999,"end":25.125,"sentiment":"neutral","sentiment_score":0.05315743386745453},{"text":"I had you booked in Yeah.","start":26.465,"end":30.3,"sentiment":"neutral","sentiment_score":-0.058356309620042644},{"text":"It's about yes.","start":30.3,"end":32.120003,"sentiment":"neutral","sentiment_score":-0.033552926344176136}],"sentiment":"neutral","sentiment_score":0.033812708978075534,"num_words":16,"start":19.025,"end":32.120003},{"sentences":[{"text":"A little bit.","start":32.9,"end":33.7,"sentiment":"neutral","sentiment_score":-0.0439440074066321},{"text":"But there's yeah.","start":33.7,"end":35.86,"sentiment":"neutral","sentiment_score":-0.009966288382808367},{"text":"It's been a big day, but still got still got a few hours to go.","start":35.86,"end":39.38,"sentiment":"neutral","sentiment_score":-0.01851931061440458},{"text":"But at the end of the day, though, I do have tomorrow off, so that's that's pretty good.","start":39.38,"end":44.68,"sentiment":"neutral","sentiment_score":0.1737940702587366},{"text":"Yeah.","start":46.475,"end":46.975,"sentiment":"neutral","sentiment_score":0.21342504024505615}],"sentiment":"neutral","sentiment_score":0.07255494395794812,"num_words":40,"start":32.9,"end":46.975},{"sentences":[{"text":"How's how's your day been?","start":47.195,"end":48.975,"sentiment":"neutral","sentiment_score":0.18150149881839753},{"text":"Oh, yeah.","start":59.434998,"end":61.42,"sentiment":"neutral","sentiment_score":0.07379075884819031},{"text":"Yeah.","start":65.88,"end":66.38,"sentiment":"neutral","sentiment_score":0.04749825596809387},{"text":"Oh, that's great.","start":66.92,"end":68.14,"sentiment":"neutral","sentiment_score":0.017744312683741253},{"text":"Yeah.","start":69.96,"end":70.46,"sentiment":"neutral","sentiment_score":0.15400007367134094}],"sentiment":"neutral","sentiment_score":0.10915168995658557,"num_words":12,"start":47.195,"end":70.46},{"sentences":[{"text":"And I had you book in to go over your annual review.","start":71.0,"end":73.905,"sentiment":"neutral","sentiment_score":0.1647354985276858},{"text":"Now is still a good time for you?","start":73.905,"end":75.525,"sentiment":"neutral","sentiment_score":0.17345968447625637},{"text":"Yep.","start":76.865,"end":77.365,"sentiment":"neutral","sentiment_score":0.1345430612564087},{"text":"Great.","start":77.424995,"end":77.924995,"sentiment":"neutral","sentiment_score":0.2843533754348755},{"text":"Now just for usual, I do need to let you know that our calls are being recorded for quality and coaching purposes, if that's okay.","start":78.705,"end":85.73,"sentiment":"neutral","sentiment_score":0.09875573992729186}],"sentiment":"neutral","sentiment_score":0.1330275190003375,"num_words":47,"start":71.0,"end":85.73},{"sentences":[{"text":"Perfect.","start":88.43,"end":88.93,"sentiment":"neutral","sentiment_score":0.2913666367530823},{"text":"And even though I can hear that it is you, just for security purposes, could I get you to confirm your full name, date of birth, and address, please?","start":89.15,"end":96.21,"sentiment":"neutral","sentiment_score":0.0854198813181499},{"text":"Yep.","start":104.385,"end":104.885,"sentiment":"neutral","sentiment_score":0.052892111241817474},{"text":"Yep.","start":106.865005,"end":107.365005,"sentiment":"neutral","sentiment_score":0.17468363046646118},{"text":"Perfect.","start":107.505005,"end":108.005005,"sentiment":"positive","sentiment_score":0.38253605365753174}],"sentiment":"neutral","sentiment_score":0.10238348455591635,"num_words":33,"start":88.43,"end":108.005005},{"sentences":[{"text":"Now before I do kind of jump into things, I do like to start by asking if there is anything specific that you were hoping any particular questions you might have or whether it's just just a bit of a catch up and see kind of where everything's at.","start":108.785,"end":124.12,"sentiment":"neutral","sentiment_score":0.08512047739053259},{"text":"Yep.","start":128.26,"end":128.475,"sentiment":"neutral","sentiment_score":0.001958288950845599},{"text":"Mhmm.","start":136.79501,"end":137.29501,"sentiment":"neutral","sentiment_score":0.04219062626361847},{"text":"Yep.","start":142.71501,"end":143.04,"sentiment":"neutral","sentiment_score":0.061236422508955},{"text":"I kind of see.","start":144.95999,"end":146.07999,"sentiment":"neutral","sentiment_score":0.03540133312344551}],"sentiment":"neutral","sentiment_score":0.07889096539916604,"num_words":56,"start":108.785,"end":146.07999},{"sentences":[{"text":"Yeah.","start":146.07999,"end":146.57999,"sentiment":"neutral","sentiment_score":0.02132102847099304},{"text":"Not really any changes to the positions from kind of when we spoke last time.","start":150.95999,"end":156.18,"sentiment":"neutral","sentiment_score":-0.07650258261710405},{"text":"It's kind of the same.","start":157.11499,"end":158.635,"sentiment":"neutral","sentiment_score":-0.01897683208808303},{"text":"And I think kind of, yeah, like, waiting a little bit and seeing, especially with everything going on in the market and availability and stuff is probably a a good idea right now anyway.","start":158.635,"end":169.62,"sentiment":"neutral","sentiment_score":0.014460022643427639},{"text":"Yeah.","start":171.54,"end":172.04,"sentiment":"neutral","sentiment_score":0.07790938764810562}],"sentiment":"neutral","sentiment_score":-0.011634852030381029,"num_words":56,"start":146.07999,"end":172.04},{"sentences":[{"text":"Yeah.","start":179.78,"end":180.28,"sentiment":"neutral","sentiment_score":-0.02805846743285656},{"text":"Yes.","start":182.65999,"end":183.015,"sentiment":"neutral","sentiment_score":-0.014735154807567596},{"text":"Yes.","start":186.855,"end":187.355,"sentiment":"neutral","sentiment_score":-0.009476996026933191},{"text":"It's I don't know the exact price for it right now, but, yes, it's definitely, obviously, seeing basically, the last twelve months have been quite a bit of up and down.","start":187.815,"end":198.955,"sentiment":"neutral","sentiment_score":-0.09090420639803333},{"text":"Obviously, we spoke a little bit about it.","start":199.55,"end":201.81001,"sentiment":"neutral","sentiment_score":-0.0630038483068347}],"sentiment":"neutral","sentiment_score":-0.0803412334062159,"num_words":42,"start":179.78,"end":201.81001},{"sentences":[{"text":"I think it was January, end of February when we kind of caught up.","start":202.43001,"end":205.89,"sentiment":"neutral","sentiment_score":-0.06234691345265934},{"text":"Yeah.","start":208.59001,"end":209.09001,"sentiment":"neutral","sentiment_score":-0.009214417077600956},{"text":"And it was obviously, that was some fluctuations prior to that.","start":209.15001,"end":213.735,"sentiment":"neutral","sentiment_score":-0.054545891894535584},{"text":"And, obviously, then as well, everything with the war and stuff have seen a bit of fluctuations in the market, which is obviously understandable with everything that's going on.","start":213.895,"end":224.235,"sentiment":"neutral","sentiment_score":-0.10934652028412654},{"text":"And then even now with, like, the the budget and everything and property, everything is kind of a little bit a little bit everywhere at the moment.","start":224.855,"end":234.19,"sentiment":"neutral","sentiment_score":-0.11913311343502116}],"sentiment":"neutral","sentiment_score":-0.09597218496634102,"num_words":82,"start":202.43001,"end":234.19},{"sentences":[{"text":"Right?","start":239.21,"end":239.71,"sentiment":"neutral","sentiment_score":-0.01853957399725914},{"text":"So so yeah.","start":242.025,"end":243.14499,"sentiment":"neutral","sentiment_score":0.007367458815375964},{"text":"But the good thing is that because we kind of implemented a lot of your stuff in February, things are still looking pretty good for you, which is great.","start":243.14499,"end":252.205,"sentiment":"neutral","sentiment_score":0.3138405331249895},{"text":"So I'll, yeah, I'll go through a bit of that review today just to kind of give you a bit of an update where everything's at and see, you know, if you do have any questions.","start":253.04,"end":263.54,"sentiment":"neutral","sentiment_score":0.18236542037791675},{"text":"It should be fairly quick today given we did have a bit of a bit of a catch up not too long ago.","start":264.4,"end":271.28497,"sentiment":"neutral","sentiment_score":0.016858550355486248}],"sentiment":"neutral","sentiment_score":0.17454173972668208,"num_words":92,"start":239.21,"end":271.28497},{"sentences":[{"text":"But I do still wanna just quickly run through that fax line just to see if there is anything that has changed and if we do need to make any changes to your advice, if anything has changed.","start":271.345,"end":282.99,"sentiment":"neutral","sentiment_score":0.036556957436627464},{"text":"So just kind of bear with me as I go through this.","start":283.77,"end":287.15,"sentiment":"neutral","sentiment_score":0.007623511366546154},{"text":"Perfect.","start":288.40997,"end":288.90997,"sentiment":"positive","sentiment_score":0.3883102238178253},{"text":"Now your personal situation hasn't changed.","start":289.21,"end":291.965,"sentiment":"neutral","sentiment_score":0.05172028547773758},{"text":"Still married with one financial dependent.","start":292.025,"end":294.20502,"sentiment":"neutral","sentiment_score":0.021344696482022602}],"sentiment":"neutral","sentiment_score":0.03662454975502832,"num_words":63,"start":271.345,"end":294.20502},{"sentences":[{"text":"Yes.","start":295.945,"end":296.445,"sentiment":"neutral","sentiment_score":0.017430489882826805},{"text":"Employment wise, still the same, or has any of that 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right.","start":701.64,"end":702.54,"sentiment":"neutral","sentiment_score":0.14156483113765717},{"text":"Yeah.","start":709.88,"end":710.38,"sentiment":"neutral","sentiment_score":-0.024286307394504547}],"sentiment":"neutral","sentiment_score":0.07825116660179836,"num_words":28,"start":684.695,"end":710.38},{"sentences":[{"text":"No.","start":711.96,"end":712.335,"sentiment":"neutral","sentiment_score":-0.0807720199227333},{"text":"That's good.","start":712.495,"end":713.315,"sentiment":"neutral","sentiment_score":-0.09685814753174782},{"text":"Yes.","start":717.29504,"end":717.79504,"sentiment":"neutral","sentiment_score":-0.03986804932355881},{"text":"Oh, yeah.","start":720.575,"end":721.395,"sentiment":"neutral","sentiment_score":-0.03411300852894783},{"text":"Yeah.","start":721.455,"end":721.85504,"sentiment":"neutral","sentiment_score":-0.03918910771608353}],"sentiment":"neutral","sentiment_score":-0.06025306986910956,"num_words":7,"start":711.96,"end":721.85504},{"sentences":[{"text":"Everything is just crazy.","start":721.85504,"end":723.635,"sentiment":"neutral","sentiment_score":-0.0938647584989667},{"text":"And do you still have about 30 on the mortgage?","start":723.775,"end":726.835,"sentiment":"neutral","sentiment_score":-0.019228455424308778},{"text":"20 8?","start":731.04004,"end":732.02,"sentiment":"neutral","sentiment_score":-0.010106796165928245},{"text":"Yes.","start":733.04004,"end":733.54004,"sentiment":"neutral","sentiment_score":-0.04438743740320206},{"text":"Roughly the 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did buy a new one, which is good.","start":762.38,"end":764.69995,"sentiment":"neutral","sentiment_score":0.14808872640132903},{"text":"And how much is that one valued at?","start":764.69995,"end":766.88,"sentiment":"neutral","sentiment_score":0.10828144894912839},{"text":"About 18.","start":770.38,"end":771.19995,"sentiment":"neutral","sentiment_score":0.019370652735233307},{"text":"And did you pay it?","start":771.25995,"end":772.705,"sentiment":"neutral","sentiment_score":0.019129446893930434},{"text":"Yeah.","start":773.645,"end":774.145,"sentiment":"neutral","sentiment_score":0.014942001551389694}],"sentiment":"neutral","sentiment_score":0.09601805373453177,"num_words":26,"start":762.38,"end":774.145},{"sentences":[{"text":"Yep.","start":775.245,"end":775.405,"sentiment":"neutral","sentiment_score":0.11049412190914154},{"text":"Okay.","start":775.405,"end":775.805,"sentiment":"neutral","sentiment_score":0.20850448310375216},{"text":"Perfect.","start":775.805,"end":776.305,"sentiment":"positive","sentiment_score":0.3577650785446167},{"text":"And you still have the Jet Ski as well?","start":776.765,"end":779.025,"sentiment":"neutral","sentiment_score":0.16217411226696438},{"text":"Yes.","start":781.085,"end":781.585,"sentiment":"neutral","sentiment_score":0.10169917345046996}],"sentiment":"neutral","sentiment_score":0.17215614364697382,"num_words":13,"start":775.245,"end":781.585},{"sentences":[{"text":"Yeah?","start":783.885,"end":784.28503,"sentiment":"neutral","sentiment_score":0.054109688848257065},{"text":"Okay.","start":784.28503,"end":784.78503,"sentiment":"neutral","sentiment_score":0.051938965916633606},{"text":"I'll update that.","start":784.925,"end":786.03,"sentiment":"neutral","sentiment_score":0.07859883705774943},{"text":"And the crypto investments?","start":786.19,"end":787.97003,"sentiment":"neutral","sentiment_score":0.03260645177215338},{"text":"Yep.","start":790.19,"end":790.69,"sentiment":"neutral","sentiment_score":0.02396078035235405}],"sentiment":"neutral","sentiment_score":0.04962317533791065,"num_words":10,"start":783.885,"end":790.69},{"sentences":[{"text":"Yeah.","start":793.79004,"end":794.27,"sentiment":"neutral","sentiment_score":-0.02743452787399292},{"text":"Still alright.","start":794.27,"end":797.39,"sentiment":"neutral","sentiment_score":0.008030206896364689},{"text":"Perfect.","start":797.39,"end":797.89,"sentiment":"neutral","sentiment_score":0.2016328871250153},{"text":"Okay.","start":803.685,"end":804.185,"sentiment":"neutral","sentiment_score":-0.045343734323978424},{"text":"Yeah.","start":804.245,"end":804.745,"sentiment":"neutral","sentiment_score":0.07250554114580154}],"sentiment":"neutral","sentiment_score":0.03623676331092914,"num_words":6,"start":793.79004,"end":804.745},{"sentences":[{"text":"That's not too bad.","start":805.285,"end":806.565,"sentiment":"neutral","sentiment_score":0.1772700659930706},{"text":"And you still have the trailer as well?","start":806.565,"end":808.90497,"sentiment":"neutral","sentiment_score":0.10340398643165827},{"text":"Yeah.","start":810.485,"end":810.88495,"sentiment":"neutral","sentiment_score":0.06413006782531738},{"text":"And then do you also have another car by the 10,000?","start":810.88495,"end":813.78,"sentiment":"neutral","sentiment_score":0.05683943392200903},{"text":"Mhmm.","start":817.38,"end":817.88,"sentiment":"neutral","sentiment_score":0.018571048974990845}],"sentiment":"neutral","sentiment_score":0.08976988181471825,"num_words":25,"start":805.285,"end":817.88},{"sentences":[{"text":"Okay.","start":820.10004,"end":820.60004,"sentiment":"neutral","sentiment_score":0.012577565386891363},{"text":"Yes.","start":827.15497,"end":827.315,"sentiment":"neutral","sentiment_score":0.07620737701654434},{"text":"Perfect.","start":827.315,"end":827.815,"sentiment":"neutral","sentiment_score":0.23030003905296328},{"text":"Now anything else that's changed?","start":828.675,"end":830.615,"sentiment":"neutral","sentiment_score":0.00985072534531355},{"text":"Nope.","start":833.15497,"end":833.65497,"sentiment":"negative","sentiment_score":-0.3634132742881775}],"sentiment":"neutral","sentiment_score":0.0005472593216432466,"num_words":9,"start":820.10004,"end":833.65497},{"sentences":[{"text":"Not as good.","start":833.71497,"end":834.595,"sentiment":"negative","sentiment_score":-0.47276734312375385},{"text":"And health wise, any changes or kind of all the same?","start":834.595,"end":839.735,"sentiment":"neutral","sentiment_score":-0.06304567036303607},{"text":"All the same?","start":842.16003,"end":842.96,"sentiment":"neutral","sentiment_score":0.06098998710513115},{"text":"Oh, that's good.","start":842.96,"end":844.02,"sentiment":"neutral","sentiment_score":0.23996692150831223},{"text":"And estate planning wise, I can see here that we are still waiting on the beneficiary films to come back for your nomination.","start":844.32,"end":858.03503,"sentiment":"neutral","sentiment_score":0.06721497286597024}],"sentiment":"neutral","sentiment_score":0.007837458102162494,"num_words":43,"start":833.71497,"end":858.03503},{"sentences":[{"text":"The most most people are the same, honestly, because it's one of those things you kinda forget about.","start":860.895,"end":866.575,"sentiment":"neutral","sentiment_score":-0.3108961201376385},{"text":"It's not in the forefront.","start":866.575,"end":867.615,"sentiment":"neutral","sentiment_score":-0.3233865976333618},{"text":"And, unfortunately, it's usually when either something happens or something happens to someone else that you kinda put it in the forefront.","start":867.615,"end":877.64,"sentiment":"neutral","sentiment_score":-0.2986198514699936},{"text":"Yeah.","start":878.42004,"end":878.92004,"sentiment":"neutral","sentiment_score":0.02507145330309868},{"text":"But it is obviously very important when you have a 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time?","start":882.02,"end":887.125,"sentiment":"neutral","sentiment_score":0.030954058197411625},{"text":"Yep.","start":889.985,"end":890.485,"sentiment":"neutral","sentiment_score":-0.13523399829864502},{"text":"Yeah.","start":891.585,"end":892.085,"sentiment":"neutral","sentiment_score":-0.19775442779064176},{"text":"Yeah.","start":893.745,"end":894.245,"sentiment":"neutral","sentiment_score":-0.12715207040309906},{"text":"No.","start":895.505,"end":896.005,"sentiment":"neutral","sentiment_score":-0.19632527232170105}],"sentiment":"neutral","sentiment_score":0.0009432119818834158,"num_words":26,"start":882.02,"end":896.005},{"sentences":[{"text":"Yeah.","start":900.065,"end":900.36,"sentiment":"neutral","sentiment_score":-0.24136480689048767},{"text":"Oh, yeah.","start":904.04,"end":905.18,"sentiment":"neutral","sentiment_score":-0.07403346337378025},{"text":"Oh, we we literally had the same.","start":905.39996,"end":907.16,"sentiment":"neutral","sentiment_score":-0.1645254067012242},{"text":"It was like the stove broke, then the dishwasher, and then the dryer all within, like, a week.","start":907.16,"end":913.0,"sentiment":"neutral","sentiment_score":-0.23541506462626988},{"text":"And I'm like, I I know they said bad luck comes in three, but I'm like, are you kidding me?","start":913.0,"end":917.315,"sentiment":"neutral","sentiment_score":-0.3085706651210785}],"sentiment":"neutral","sentiment_score":-0.24895820929668844,"num_words":48,"start":900.065,"end":917.315},{"sentences":[{"text":"And they're not cheap either.","start":917.375,"end":918.835,"sentiment":"negative","sentiment_score":-0.5051790356636048},{"text":"Oh.","start":927.695,"end":928.095,"sentiment":"neutral","sentiment_score":0.001947931945323944},{"text":"Oh.","start":928.095,"end":928.44,"sentiment":"neutral","sentiment_score":-0.020387019962072372},{"text":"Yeah.","start":935.16,"end":935.4,"sentiment":"neutral","sentiment_score":-0.021457761526107788},{"text":"No.","start":935.4,"end":935.9,"sentiment":"neutral","sentiment_score":-0.07179415225982666}],"sentiment":"neutral","sentiment_score":-0.2930651311245229,"num_words":9,"start":917.375,"end":935.9},{"sentences":[{"text":"Yes.","start":937.0,"end":937.5,"sentiment":"neutral","sentiment_score":-0.016771357506513596},{"text":"Yes.","start":938.92,"end":939.42,"sentiment":"neutral","sentiment_score":-0.0032578641548752785},{"text":"Oh, yeah.","start":941.0,"end":941.98,"sentiment":"neutral","sentiment_score":-0.032851750031113625},{"text":"Ex and it's stuff you you use every single day, so it's not that, you know, you you also want okay quality because otherwise, they're gonna keep breaking.","start":943.4,"end":951.77496,"sentiment":"neutral","sentiment_score":-0.14422068585242545},{"text":"But then you don't wanna pay, you know, the crazy amount either.","start":951.77496,"end":955.875,"sentiment":"neutral","sentiment_score":-0.1461422834545374}],"sentiment":"neutral","sentiment_score":-0.13358225743286312,"num_words":44,"start":937.0,"end":955.875},{"sentences":[{"text":"Yeah.","start":960.26,"end":960.34,"sentiment":"neutral","sentiment_score":0.0466303750872612},{"text":"Yeah.","start":960.34,"end":960.84,"sentiment":"neutral","sentiment_score":-0.019201552495360374},{"text":"It's a bit it's a bit harder.","start":970.58,"end":972.68,"sentiment":"neutral","sentiment_score":-0.2995279516492571},{"text":"I can imagine.","start":972.82,"end":973.64,"sentiment":"neutral","sentiment_score":-0.083343339463075},{"text":"Well, hopefully, we're both through with it now, and everything works well for a while.","start":974.45496,"end":978.875,"sentiment":"neutral","sentiment_score":0.2743079828719298}],"sentiment":"neutral","sentiment_score":0.06649344021247493,"num_words":27,"start":960.26,"end":978.875},{"sentences":[{"text":"Oh, perfect.","start":981.815,"end":983.27496,"sentiment":"positive","sentiment_score":0.46752429008483887},{"text":"Yes.","start":986.135,"end":986.635,"sentiment":"neutral","sentiment_score":0.04461534321308136},{"text":"Who told you that?","start":986.77496,"end":987.815,"sentiment":"neutral","sentiment_score":0.011707822792232037},{"text":"I was gonna tell you, but someone beat me to it.","start":987.815,"end":991.16,"sentiment":"neutral","sentiment_score":-0.09272766045548698},{"text":"Maybe my colleague, Whitlam.","start":1000.66,"end":1002.12,"sentiment":"neutral","sentiment_score":0.06958838272839785}],"sentiment":"neutral","sentiment_score":0.012947476384314623,"num_words":22,"start":981.815,"end":1002.12},{"sentences":[{"text":"Yeah.","start":1002.675,"end":1003.175,"sentiment":"neutral","sentiment_score":0.092900812625885},{"text":"Yeah.","start":1004.355,"end":1004.855,"sentiment":"neutral","sentiment_score":0.08873802423477173},{"text":"Yeah.","start":1005.395,"end":1005.895,"sentiment":"neutral","sentiment_score":0.12272560596466064},{"text":"Yeah.","start":1012.115,"end":1012.615,"sentiment":"neutral","sentiment_score":0.16341987252235413},{"text":"So, yes, twenty or thirty tomorrow.","start":1014.115,"end":1018.27,"sentiment":"neutral","sentiment_score":0.012453683031102022}],"sentiment":"neutral","sentiment_score":0.054250641353428365,"num_words":10,"start":1002.675,"end":1018.27},{"sentences":[{"text":"Thirty weeks.","start":1018.41,"end":1019.31,"sentiment":"neutral","sentiment_score":-0.006956764729693532},{"text":"So getting at the end stages.","start":1019.37,"end":1021.47,"sentiment":"neutral","sentiment_score":-0.0062177494789163274},{"text":"So got about five more weeks then going on maternity leave to just kind of relax for the last few weeks, which will be very exciting.","start":1021.69,"end":1030.33,"sentiment":"neutral","sentiment_score":0.031239204180355255},{"text":"It'll be strange, but very exciting.","start":1030.33,"end":1032.9049,"sentiment":"neutral","sentiment_score":0.013279803097248083},{"text":"Yeah.","start":1033.605,"end":1034.105,"sentiment":"neutral","sentiment_score":0.09785410761833192}],"sentiment":"neutral","sentiment_score":0.022891029477028584,"num_words":41,"start":1018.41,"end":1034.105},{"sentences":[{"text":"Yes.","start":1035.845,"end":1036.345,"sentiment":"neutral","sentiment_score":0.2544507384300232},{"text":"Yeah.","start":1037.205,"end":1037.5249,"sentiment":"neutral","sentiment_score":0.20188570022583008},{"text":"But, yeah, we're having having a little 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months.","start":1072.9,"end":1075.24,"sentiment":"neutral","sentiment_score":0.031290385561684765}],"sentiment":"neutral","sentiment_score":0.1034830712641661,"num_words":26,"start":1056.84,"end":1075.24},{"sentences":[{"text":"So in the interim, my colleague Jenna will kind of be taking over from me.","start":1076.66,"end":1082.84,"sentiment":"neutral","sentiment_score":0.03410733578105767},{"text":"So I will Jenna.","start":1083.22,"end":1085.3201,"sentiment":"neutral","sentiment_score":0.04344078991562128},{"text":"Yep.","start":1085.46,"end":1085.9401,"sentiment":"neutral","sentiment_score":0.07107953727245331},{"text":"So probably in a couple of weeks, I will send just kind of, like, an introduction email just so that, you know, you as well have have their contact details and email and a little bit about her and stuff.","start":1085.9401,"end":1100.095,"sentiment":"neutral","sentiment_score":0.07221912313252687},{"text":"Yeah.","start":1102.26,"end":1102.58,"sentiment":"positive","sentiment_score":0.3404644727706909}],"sentiment":"neutral","sentiment_score":0.06533905133971425,"num_words":61,"start":1076.66,"end":1102.58},{"sentences":[{"text":"Just sorry.","start":1102.58,"end":1103.64,"sentiment":"neutral","sentiment_score":0.21539409458637238},{"text":"That kind of, you know, transparency.","start":1103.7,"end":1105.5599,"sentiment":"neutral","sentiment_score":0.13563130175073942},{"text":"And if you call and you know I'm not there, you know who to contact.","start":1105.94,"end":1109.48,"sentiment":"neutral","sentiment_score":0.10058656483888626},{"text":"And, obviously, everyone can always help, but she will be I'll do kind of a pretty extensive handover to her with clients and stuff.","start":1109.5399,"end":1119.495,"sentiment":"neutral","sentiment_score":0.26811344052354497},{"text":"So you'll be in very good hands.","start":1119.495,"end":1121.1951,"sentiment":"positive","sentiment_score":0.4071640159402575}],"sentiment":"neutral","sentiment_score":0.2229304658593955,"num_words":54,"start":1102.58,"end":1121.1951},{"sentences":[{"text":"Yeah.","start":1123.175,"end":1123.675,"sentiment":"neutral","sentiment_score":0.2295791357755661},{"text":"Yes.","start":1135.19,"end":1135.6699,"sentiment":"neutral","sentiment_score":0.03763609752058983},{"text":"You sorry.","start":1135.6699,"end":1136.5499,"sentiment":"neutral","sentiment_score":0.015162022784352303},{"text":"It will the the it will be Jenna will be the main point of contact just to kind of keep that consistency so you don't have to deal with multiple people.","start":1136.5499,"end":1144.145,"sentiment":"neutral","sentiment_score":0.08811195290857746},{"text":"Just makes it a little bit easier, but you could just just call the office, and there will be a note on file anyway that I'll be on maternity leave and stuff.","start":1145.405,"end":1156.99,"sentiment":"neutral","sentiment_score":0.11747028568061069}],"sentiment":"neutral","sentiment_score":0.10131431284791498,"num_words":67,"start":1123.175,"end":1156.99},{"sentences":[{"text":"But even if you just call the office and if you forget her name as well, even if you say, hey.","start":1156.99,"end":1161.81,"sentiment":"neutral","sentiment_score":0.02992222262989907},{"text":"I usually speak to Veronica.","start":1162.27,"end":1163.63,"sentiment":"neutral","sentiment_score":-0.009798344224691391},{"text":"I know she's not here anymore.","start":1163.63,"end":1165.17,"sentiment":"neutral","sentiment_score":-0.0652327872812748},{"text":"I know that there was someone taking over.","start":1165.79,"end":1167.79,"sentiment":"neutral","sentiment_score":-0.067230433691293},{"text":"Can I speak to that person?","start":1167.79,"end":1168.9349,"sentiment":"neutral","sentiment_score":-0.016453701071441174}],"sentiment":"neutral","sentiment_score":-0.00975190099004818,"num_words":46,"start":1156.99,"end":1168.9349},{"sentences":[{"text":"But you will have an email anyway.","start":1168.9349,"end":1171.115,"sentiment":"neutral","sentiment_score":0.0034506386145949364},{"text":"But if you forget, if you just say, yeah, call the office and and ask, they will put you through through to Jenna.","start":1171.8949,"end":1179.595,"sentiment":"neutral","sentiment_score":0.04136121742751287},{"text":"Yeah.","start":1179.815,"end":1180.2949,"sentiment":"neutral","sentiment_score":0.1749626398086548},{"text":"Yep.","start":1180.2949,"end":1180.695,"sentiment":"neutral","sentiment_score":0.20599907636642456},{"text":"Definitely.","start":1180.695,"end":1181.195,"sentiment":"neutral","sentiment_score":0.29465460777282715}],"sentiment":"neutral","sentiment_score":0.05003269076008688,"num_words":33,"start":1168.9349,"end":1181.195},{"sentences":[{"text":"So you'll be well looked after.","start":1181.8949,"end":1184.77,"sentiment":"neutral","sentiment_score":0.12670437370737395},{"text":"Yes.","start":1184.83,"end":1185.33,"sentiment":"neutral","sentiment_score":0.06255592405796051},{"text":"I think so too.","start":1187.07,"end":1188.29,"sentiment":"neutral","sentiment_score":0.04051230754703283},{"text":"No.","start":1195.07,"end":1195.5499,"sentiment":"neutral","sentiment_score":-0.08506682515144348},{"text":"I wish, But no.","start":1195.5499,"end":1196.965,"sentiment":"neutral","sentiment_score":-0.0830776747316122}],"sentiment":"neutral","sentiment_score":0.0354658670257777,"num_words":16,"start":1181.8949,"end":1196.965},{"sentences":[{"text":"It's it's a twelve twelve months.","start":1197.105,"end":1199.585,"sentiment":"neutral","sentiment_score":0.041844378846387066},{"text":"You you can elect to have more, but then, obviously, finances.","start":1199.585,"end":1204.165,"sentiment":"neutral","sentiment_score":0.14395858686078677},{"text":"And I do love my job as well.","start":1204.305,"end":1206.165,"sentiment":"positive","sentiment_score":0.6756216399371624},{"text":"So I think I think twelve months is a good a good time that you do still get the first year, which is really important, and then kind of transitioning back to work, which will be nice.","start":1206.785,"end":1218.77,"sentiment":"positive","sentiment_score":0.48965872945012273},{"text":"Yeah.","start":1220.59,"end":1221.09,"sentiment":"neutral","sentiment_score":0.21562817692756653}],"sentiment":"positive","sentiment_score":0.40591404785121243,"num_words":63,"start":1197.105,"end":1221.09},{"sentences":[{"text":"Exactly.","start":1223.15,"end":1223.65,"sentiment":"neutral","sentiment_score":0.14944320917129517},{"text":"We'll we'll we'll see what happens, but very exciting.","start":1223.79,"end":1226.905,"sentiment":"neutral","sentiment_score":0.19748914490143457},{"text":"No.","start":1230.485,"end":1230.885,"sentiment":"neutral","sentiment_score":0.10626240819692612},{"text":"Thank you so much.","start":1230.885,"end":1232.025,"sentiment":"positive","sentiment_score":0.33557289838790894},{"text":"But I'll still be here for the next five weeks if there's anything you need in the meantime, though.","start":1232.485,"end":1236.585,"sentiment":"neutral","sentiment_score":0.09547659303796918}],"sentiment":"neutral","sentiment_score":0.15263102302218184,"num_words":34,"start":1223.15,"end":1236.585},{"sentences":[{"text":"Sorry.","start":1237.445,"end":1237.945,"sentiment":"neutral","sentiment_score":0.11024077236652374},{"text":"And all my emails will be forwarded to Jenna as well.","start":1238.725,"end":1241.63,"sentiment":"neutral","sentiment_score":0.3103441298007965},{"text":"So if you forget and you email me and I've gone on maternity leave, it will automatically be forwarded.","start":1241.63,"end":1246.45,"sentiment":"neutral","sentiment_score":0.18327367541037107},{"text":"So it's not like it will just disappear.","start":1246.67,"end":1248.77,"sentiment":"neutral","sentiment_score":0.021503399591892958},{"text":"Yeah.","start":1248.99,"end":1249.49,"sentiment":"positive","sentiment_score":0.3477652072906494}],"sentiment":"neutral","sentiment_score":0.18815046092495322,"num_words":40,"start":1237.445,"end":1249.49},{"sentences":[{"text":"So that is no problem.","start":1251.87,"end":1253.65,"sentiment":"neutral","sentiment_score":0.29635820984840394},{"text":"Now, Jeline, I guess, otherwise, when it comes to superannuation, has your risk tolerance or anything changed how you view market fluctuations or anything like that, or are you still comfortable with that growth portfolio?","start":1254.83,"end":1268.91,"sentiment":"neutral","sentiment_score":0.018471158029777664},{"text":"Yep.","start":1273.93,"end":1274.43,"sentiment":"neutral","sentiment_score":0.033178869634866714},{"text":"It was it was high high growth.","start":1285.375,"end":1288.995,"sentiment":"neutral","sentiment_score":-0.06207370598401342},{"text":"Yeah.","start":1289.935,"end":1290.255,"sentiment":"neutral","sentiment_score":-0.008084889501333237}],"sentiment":"neutral","sentiment_score":0.03507876772509546,"num_words":49,"start":1251.87,"end":1290.255},{"sentences":[{"text":"So not high growth.","start":1290.255,"end":1291.775,"sentiment":"neutral","sentiment_score":-0.030908065382391214},{"text":"Yeah.","start":1291.775,"end":1292.095,"sentiment":"neutral","sentiment_score":-0.014431877993047236},{"text":"So not, like, aggressive or aggressive plus, which is, like, the the the more kind of extreme ones, if you'd like to say it.","start":1292.095,"end":1299.7001,"sentiment":"neutral","sentiment_score":-0.06499161276345451},{"text":"So it's still focusing focusing on that growth.","start":1300.8,"end":1303.78,"sentiment":"neutral","sentiment_score":0.11997828166931868},{"text":"Having about 10% in defensive still, though, to limit fluctuations, But the main focus is to try to boost that super as much as possible.","start":1304.88,"end":1313.5149,"sentiment":"neutral","sentiment_score":0.17579004622995853}],"sentiment":"neutral","sentiment_score":0.05897926714932246,"num_words":62,"start":1290.255,"end":1313.5149},{"sentences":[{"text":"And, again, I guess, when we are thinking time frames, because you wanna make sure that you have enough time in the market for those fluctuations.","start":1314.5349,"end":1321.6749,"sentiment":"neutral","sentiment_score":0.041761619970202446},{"text":"And when you do get closer and closer to retirement, that's when we then want to start, you know, potentially reducing that a little bit because you don't have as much time.","start":1321.815,"end":1331.25,"sentiment":"neutral","sentiment_score":-0.033472435741714435},{"text":"But even right now, in a growth portfolio, typically, we would like to see about eight years till retirement, which you do have behind you.","start":1332.2699,"end":1341.545,"sentiment":"neutral","sentiment_score":0.09235285148024559},{"text":"So from a time frame point of view, it is a good position.","start":1341.545,"end":1345.485,"sentiment":"positive","sentiment_score":0.37434508021061236},{"text":"A lot of clients in a similar, you know, age to yourself sits in that high growth, but it's also something that you should be comfortable with.","start":1345.785,"end":1354.72,"sentiment":"neutral","sentiment_score":0.26117190608271845}],"sentiment":"neutral","sentiment_score":0.11578563389811301,"num_words":123,"start":1314.5349,"end":1354.72},{"sentences":[{"text":"So if you're still comfortable seeing, you know, a bit of that short term fluctuation, then it is a suitable option for you still.","start":1354.72,"end":1361.94,"sentiment":"neutral","sentiment_score":0.07702290390928586},{"text":"Yeah.","start":1362.48,"end":1362.975,"sentiment":"neutral","sentiment_score":-0.0064111873507499695},{"text":"Yes.","start":1367.535,"end":1368.035,"sentiment":"neutral","sentiment_score":0.04267788678407669},{"text":"Yeah.","start":1369.775,"end":1370.275,"sentiment":"neutral","sentiment_score":0.024230701848864555},{"text":"Yes.","start":1372.495,"end":1372.995,"sentiment":"neutral","sentiment_score":0.25542107224464417}],"sentiment":"neutral","sentiment_score":0.07730243454820343,"num_words":28,"start":1354.72,"end":1372.995},{"sentences":[{"text":"Yeah.","start":1373.615,"end":1374.015,"sentiment":"neutral","sentiment_score":0.20726405084133148},{"text":"Perfect.","start":1374.015,"end":1374.515,"sentiment":"neutral","sentiment_score":0.32069507241249084},{"text":"Now do you have access to your emails at the moment or not really right now?","start":1375.5,"end":1379.66,"sentiment":"neutral","sentiment_score":0.03888866014312953},{"text":"Yes?","start":1379.66,"end":1380.06,"sentiment":"neutral","sentiment_score":0.051510248333215714},{"text":"Okay.","start":1380.06,"end":1380.56,"sentiment":"neutral","sentiment_score":0.10923221707344057}],"sentiment":"neutral","sentiment_score":0.06554600754752755,"num_words":20,"start":1373.615,"end":1380.56},{"sentences":[{"text":"Perfect.","start":1381.02,"end":1381.5,"sentiment":"positive","sentiment_score":0.34613704681396484},{"text":"So I have just sent you an email with a couple of documents to run through if you are able to get that up for me.","start":1381.5,"end":1388.8151,"sentiment":"neutral","sentiment_score":0.20572562573047784},{"text":"Yes.","start":1398.155,"end":1398.655,"sentiment":"neutral","sentiment_score":0.027967507019639015},{"text":"Sorry.","start":1398.7151,"end":1399.115,"sentiment":"neutral","sentiment_score":0.003607518970966339},{"text":"It will ask you to to click on the link.","start":1399.115,"end":1401.515,"sentiment":"neutral","sentiment_score":0.017604517377913}],"sentiment":"neutral","sentiment_score":0.15134932091220832,"num_words":39,"start":1381.02,"end":1401.515},{"sentences":[{"text":"It won't get you to sign right away.","start":1401.515,"end":1403.49,"sentiment":"neutral","sentiment_score":0.04834010684862733},{"text":"It will allow you to open up and look at everything first.","start":1403.49,"end":1406.87,"sentiment":"neutral","sentiment_score":0.10824989092846711},{"text":"Yeah.","start":1409.89,"end":1410.39,"sentiment":"neutral","sentiment_score":0.0454159677028656},{"text":"Yeah.","start":1411.5701,"end":1411.97,"sentiment":"neutral","sentiment_score":0.08048678934574127},{"text":"So even though, like we said, the last twelve months have seen fluctuations, we kind of only made those couple of changes in February.","start":1411.97,"end":1419.265,"sentiment":"neutral","sentiment_score":-0.05150139044659833}],"sentiment":"neutral","sentiment_score":0.012512802875236324,"num_words":46,"start":1401.515,"end":1419.265},{"sentences":[{"text":"So, obviously, it hasn't been as long, but still, things are still heading the right way, which is great.","start":1419.265,"end":1424.625,"sentiment":"positive","sentiment_score":0.5272671196021532},{"text":"So both your super and the IDPS has gone up, which is great.","start":1424.625,"end":1429.2051,"sentiment":"positive","sentiment_score":0.6564721052463238},{"text":"And then you do have your insurances there.","start":1429.665,"end":1429.965,"sentiment":"neutral","sentiment_score":0.21936412155628204},{"text":"And I do insurances there.","start":1429.965,"end":1431.9299,"sentiment":"neutral","sentiment_score":0.13098301440477372},{"text":"And I do know that you spoke to my colleague, Whitlam, in regards to those insurances, and he gave you that information as well that everything is, you know, paid up to date.","start":1431.9299,"end":1440.73,"sentiment":"neutral","sentiment_score":0.1682403448856238}],"sentiment":"positive","sentiment_score":0.33992271879926705,"num_words":78,"start":1419.265,"end":1440.73},{"sentences":[{"text":"And you do have your life and TPD withheld if something ever were to happen.","start":1440.73,"end":1445.8151,"sentiment":"neutral","sentiment_score":0.06648967998723189},{"text":"Yep.","start":1446.3551,"end":1446.8551,"sentiment":"neutral","sentiment_score":0.2990705370903015},{"text":"Perfect.","start":1447.7151,"end":1448.2151,"sentiment":"positive","sentiment_score":0.5042605400085449},{"text":"Now you are covered for 340,394.","start":1448.995,"end":1454.6951,"sentiment":"neutral","sentiment_score":0.2796978751818339},{"text":"You do get a tax rebate because it is paid from within superannuation for you.","start":1455.155,"end":1460.59,"sentiment":"neutral","sentiment_score":0.23468562265237172}],"sentiment":"neutral","sentiment_score":0.18418810178378694,"num_words":38,"start":1440.73,"end":1460.59},{"sentences":[{"text":"So after that 15%, it's 1,644 for both those two.","start":1460.81,"end":1466.99,"sentiment":"neutral","sentiment_score":0.090125922113657},{"text":"Yep.","start":1468.73,"end":1469.23,"sentiment":"neutral","sentiment_score":0.1363775134086609},{"text":"The insurances?","start":1473.53,"end":1474.1901,"sentiment":"neutral","sentiment_score":0.016675656661391258},{"text":"The the yearly.","start":1477.735,"end":1478.875,"sentiment":"neutral","sentiment_score":-0.011404691264033318},{"text":"Sorry.","start":1479.1749,"end":1479.575,"sentiment":"neutral","sentiment_score":-0.023720158264040947}],"sentiment":"neutral","sentiment_score":0.059591400930110144,"num_words":17,"start":1460.81,"end":1479.575},{"sentences":[{"text":"It's just the yearly amount.","start":1479.575,"end":1481.2749,"sentiment":"neutral","sentiment_score":-0.005496525764465332},{"text":"Yes.","start":1481.575,"end":1481.8949,"sentiment":"neutral","sentiment_score":0.008743228390812874},{"text":"Per annum.","start":1481.8949,"end":1482.715,"sentiment":"neutral","sentiment_score":0.002829002682119608},{"text":"Yes.","start":1482.7749,"end":1483.2749,"sentiment":"neutral","sentiment_score":0.005202211439609528},{"text":"Sorry.","start":1484.2949,"end":1484.7949,"sentiment":"neutral","sentiment_score":-0.01148157101124525}],"sentiment":"neutral","sentiment_score":-0.0019360754638910293,"num_words":10,"start":1479.575,"end":1484.7949},{"sentences":[{"text":"Once a year.","start":1484.9349,"end":1485.995,"sentiment":"neutral","sentiment_score":0.0006761566425363222},{"text":"Do you have any questions in regards to your insurances?","start":1486.0549,"end":1488.5,"sentiment":"neutral","sentiment_score":0.0006496292538940906},{"text":"Yes.","start":1499.8401,"end":1500.165,"sentiment":"neutral","sentiment_score":0.01876368746161461},{"text":"Correct.","start":1504.9651,"end":1505.4651,"sentiment":"neutral","sentiment_score":-0.01731407642364502},{"text":"So the 1,006 100 and 44 yes.","start":1505.685,"end":1509.4451,"sentiment":"neutral","sentiment_score":-0.0035989676668707815}],"sentiment":"neutral","sentiment_score":-0.0006917454619807276,"num_words":22,"start":1484.9349,"end":1509.4451},{"sentences":[{"text":"That's how much they cost.","start":1509.4451,"end":1511.305,"sentiment":"neutral","sentiment_score":-0.0012364262714982036},{"text":"Yeah.","start":1513.685,"end":1514.185,"sentiment":"neutral","sentiment_score":-0.031757060438394547},{"text":"But the No.","start":1514.405,"end":1521.6,"sentiment":"neutral","sentiment_score":-0.07578064252932866},{"text":"That's not a lot.","start":1521.6,"end":1522.66,"sentiment":"neutral","sentiment_score":-0.09346680529415607},{"text":"No.","start":1522.8,"end":1523.3,"sentiment":"neutral","sentiment_score":-0.07181958854198456}],"sentiment":"neutral","sentiment_score":-0.05078342350732003,"num_words":14,"start":1509.4451,"end":1523.3},{"sentences":[{"text":"No.","start":1523.68,"end":1524.18,"sentiment":"neutral","sentiment_score":-0.06201604753732681},{"text":"So the there's 340000.","start":1524.24,"end":1527.28,"sentiment":"neutral","sentiment_score":-0.04224843671545386},{"text":"That's 394.","start":1527.28,"end":1529.12,"sentiment":"neutral","sentiment_score":-0.029077349230647087},{"text":"That's, like, a a one lump So that's for life and, for TPD, so you have both.","start":1529.12,"end":1536.355,"sentiment":"neutral","sentiment_score":0.001376231584478827},{"text":"And then to have that cover in place costs you 1,644 per annum.","start":1536.815,"end":1544.86,"sentiment":"neutral","sentiment_score":0.025579977923860915}],"sentiment":"neutral","sentiment_score":0.001804625867186366,"num_words":37,"start":1523.68,"end":1544.86},{"sentences":[{"text":"Does that make sense?","start":1544.86,"end":1546.0,"sentiment":"neutral","sentiment_score":0.021017757477238774},{"text":"Yep.","start":1546.86,"end":1547.34,"sentiment":"neutral","sentiment_score":0.04147946834564209},{"text":"Okay.","start":1547.34,"end":1547.84,"sentiment":"neutral","sentiment_score":0.06299261003732681},{"text":"Perfect.","start":1548.54,"end":1549.04,"sentiment":"positive","sentiment_score":0.4654279947280884},{"text":"Any other question?","start":1549.1,"end":1550.24,"sentiment":"neutral","sentiment_score":-0.006462842846910159}],"sentiment":"neutral","sentiment_score":0.06345825744792818,"num_words":10,"start":1544.86,"end":1550.24},{"sentences":[{"text":"No.","start":1551.1,"end":1551.4199,"sentiment":"neutral","sentiment_score":-0.24049974977970123},{"text":"That's okay.","start":1551.4199,"end":1552.24,"sentiment":"neutral","sentiment_score":-0.04675238113850355},{"text":"That's okay.","start":1552.62,"end":1553.5,"sentiment":"neutral","sentiment_score":-0.057154130190610886},{"text":"It's confusing sometimes as well.","start":1553.5,"end":1556.08,"sentiment":"neutral","sentiment_score":-0.19314574003219603},{"text":"Yep.","start":1557.82,"end":1558.2999,"sentiment":"neutral","sentiment_score":0.17379723489284515}],"sentiment":"neutral","sentiment_score":-0.11274947615509684,"num_words":11,"start":1551.1,"end":1558.2999},{"sentences":[{"text":"Perfect.","start":1558.2999,"end":1558.7999,"sentiment":"neutral","sentiment_score":0.3182189464569092},{"text":"Any questions?","start":1560.325,"end":1561.125,"sentiment":"neutral","sentiment_score":0.08154367655515671},{"text":"So that all makes sense.","start":1561.125,"end":1562.505,"sentiment":"neutral","sentiment_score":0.15202237367630006},{"text":"Okay.","start":1568.4049,"end":1568.9049,"sentiment":"neutral","sentiment_score":0.08977382630109787},{"text":"Yes.","start":1570.4049,"end":1570.9049,"sentiment":"neutral","sentiment_score":0.002336684614419937}],"sentiment":"neutral","sentiment_score":0.13335286788642406,"num_words":10,"start":1558.2999,"end":1570.9049},{"sentences":[{"text":"Okay.","start":1573.44,"end":1573.94,"sentiment":"neutral","sentiment_score":-0.014718566089868546},{"text":"Yep.","start":1575.0399,"end":1575.5399,"sentiment":"neutral","sentiment_score":-0.008084364235401154},{"text":"Okay.","start":1579.6,"end":1580.1,"sentiment":"neutral","sentiment_score":-0.04844972491264343},{"text":"Okay.","start":1582.08,"end":1582.5599,"sentiment":"neutral","sentiment_score":-0.02683313749730587},{"text":"Well, at least you do have the cover.","start":1582.5599,"end":1584.5,"sentiment":"neutral","sentiment_score":-0.020623988937586546}],"sentiment":"neutral","sentiment_score":-0.02192314201965928,"num_words":12,"start":1573.44,"end":1584.5},{"sentences":[{"text":"Yes.","start":1585.44,"end":1585.905,"sentiment":"neutral","sentiment_score":0.04735573008656502},{"text":"And if, hopefully, nothing ever happens.","start":1586.9451,"end":1589.845,"sentiment":"neutral","sentiment_score":0.022170645805696648},{"text":"But if anything were to happen and you can't work, just give me a call or send us an email, and then we can have a look at those insurances if we can make a claim because that's also what we're here to help with.","start":1589.905,"end":1602.64,"sentiment":"neutral","sentiment_score":0.027063769350449244},{"text":"So you don't ever have to just speak to directly.","start":1602.78,"end":1605.52,"sentiment":"neutral","sentiment_score":-0.04544171988964081},{"text":"Like, you just contact us, and then we would help you with the whole process.","start":1605.74,"end":1609.9,"sentiment":"neutral","sentiment_score":0.03483101762831211}],"sentiment":"neutral","sentiment_score":0.019042821963886163,"num_words":77,"start":1585.44,"end":1609.9},{"sentences":[{"text":"Because the last thing you wanna do, if something were to happen either to you or if you were to pass away over to your loved ones would be to deal with that paperwork and everything like that when you're going through a difficult time.","start":1609.9,"end":1621.965,"sentiment":"neutral","sentiment_score":-0.08062135560644998},{"text":"Yep.","start":1623.705,"end":1624.205,"sentiment":"neutral","sentiment_score":0.26847606897354126},{"text":"Yep.","start":1624.825,"end":1625.325,"sentiment":"neutral","sentiment_score":0.3199934959411621},{"text":"Perfect.","start":1626.425,"end":1626.925,"sentiment":"neutral","sentiment_score":0.3032827377319336},{"text":"Now the next document should be your hub twenty four performance report, I believe.","start":1627.87,"end":1634.77,"sentiment":"neutral","sentiment_score":0.10365487581917218}],"sentiment":"neutral","sentiment_score":-0.020726458680245183,"num_words":62,"start":1609.9,"end":1634.77},{"sentences":[{"text":"Yep.","start":1636.6699,"end":1636.99,"sentiment":"neutral","sentiment_score":0.0422157421708107},{"text":"Is that the one that says superannuation on it?","start":1636.99,"end":1639.605,"sentiment":"neutral","sentiment_score":0.034984629394279584},{"text":"Let me see.","start":1643.605,"end":1644.665,"sentiment":"neutral","sentiment_score":0.025917901347080868},{"text":"Yep.","start":1646.565,"end":1647.065,"sentiment":"neutral","sentiment_score":0.05212604999542236},{"text":"It's the first thing you can see.","start":1647.125,"end":1649.225,"sentiment":"neutral","sentiment_score":0.057720416358539035}],"sentiment":"neutral","sentiment_score":0.042428575012655484,"num_words":21,"start":1636.6699,"end":1649.225},{"sentences":[{"text":"The first line, does that say, Alfiniti Australian Share Fund?","start":1650.645,"end":1653.99,"sentiment":"neutral","sentiment_score":0.03895815517753363},{"text":"Yes.","start":1655.75,"end":1655.99,"sentiment":"neutral","sentiment_score":0.1942709982395172},{"text":"Okay.","start":1655.99,"end":1656.3099,"sentiment":"positive","sentiment_score":0.4277297258377075},{"text":"Perfect.","start":1656.3099,"end":1656.71,"sentiment":"positive","sentiment_score":0.6770600080490112},{"text":"So, yeah, this is your superannuation.","start":1656.71,"end":1658.25,"sentiment":"positive","sentiment_score":0.39710476497809094}],"sentiment":"neutral","sentiment_score":0.21427741440895356,"num_words":19,"start":1650.645,"end":1658.25},{"sentences":[{"text":"So this shows you the twelve month time frame.","start":1659.27,"end":1664.97,"sentiment":"neutral","sentiment_score":0.07898013045390447},{"text":"So, obviously, it won't be super accurate because we have made those changes in February for you.","start":1665.91,"end":1672.045,"sentiment":"neutral","sentiment_score":0.0032303452710894976},{"text":"Even though we did make the changes and especially because we swapped out Benelong.","start":1674.185,"end":1678.525,"sentiment":"neutral","sentiment_score":0.021446056264851774},{"text":"So if you look on the second column to the right where it says internal rate of return, can you see that?","start":1678.665,"end":1685.74,"sentiment":"neutral","sentiment_score":0.03522868403656916},{"text":"So it should be second column to the right.","start":1690.04,"end":1694.715,"sentiment":"neutral","sentiment_score":0.03858420170015759}],"sentiment":"neutral","sentiment_score":0.030820714021232765,"num_words":71,"start":1659.27,"end":1694.715},{"sentences":[{"text":"And it's, like, a percentage.","start":1694.715,"end":1695.9349,"sentiment":"neutral","sentiment_score":0.02466399297118187},{"text":"Yeah?","start":1705.9149,"end":1706.4149,"sentiment":"neutral","sentiment_score":0.013525246642529964},{"text":"Yes.","start":1706.955,"end":1707.3,"sentiment":"neutral","sentiment_score":0.023991979658603668},{"text":"So can you see all the percentage for for kind of listed all the different yes.","start":1708.5,"end":1713.4,"sentiment":"neutral","sentiment_score":0.023846452357247472},{"text":"So that is a percentage of the individual investments.","start":1713.4601,"end":1716.76,"sentiment":"neutral","sentiment_score":0.029130176951487858}],"sentiment":"neutral","sentiment_score":0.02514225066988729,"num_words":32,"start":1694.715,"end":1716.76},{"sentences":[{"text":"So, obviously, with the manage fund, when they are which is your top two, when there are market fluctuations, they can fluctuate a little bit more because you do have that kind of active component.","start":1718.02,"end":1729.175,"sentiment":"neutral","sentiment_score":0.0016287784491266523},{"text":"So the ones with the per bracket next to it, they are down.","start":1729.9551,"end":1734.93,"sentiment":"neutral","sentiment_score":-0.08801454950410587},{"text":"Now the good thing is that they are down.","start":1735.89,"end":1739.01,"sentiment":"neutral","sentiment_score":-0.046702198684215546},{"text":"Yeah.","start":1739.01,"end":1739.41,"sentiment":"neutral","sentiment_score":-0.008487572893500328},{"text":"The good thing is that the one that says $25.62, so that is Benelon, that's the one we changed for you.","start":1739.41,"end":1746.8501,"sentiment":"neutral","sentiment_score":0.16468449114334016}],"sentiment":"neutral","sentiment_score":0.024587152596515945,"num_words":79,"start":1718.02,"end":1746.8501},{"sentences":[{"text":"So you are no longer invested in that one.","start":1746.8501,"end":1749.25,"sentiment":"neutral","sentiment_score":-0.0055552685840262305},{"text":"Yeah.","start":1749.25,"end":1749.75,"sentiment":"neutral","sentiment_score":0.04612426087260246},{"text":"And instead, you have the alternative, which is good.","start":1750.9349,"end":1753.815,"sentiment":"neutral","sentiment_score":0.18855208034316698},{"text":"So I'm glad we kind of got out when we did, and that will see things smoothing out for you a little bit moving forward.","start":1753.815,"end":1761.335,"sentiment":"positive","sentiment_score":0.4160289287567139},{"text":"But you can see all the other investments have done really well.","start":1761.335,"end":1764.5549,"sentiment":"positive","sentiment_score":0.47987660268942517}],"sentiment":"neutral","sentiment_score":0.3187917503195682,"num_words":56,"start":1746.8501,"end":1764.5549},{"sentences":[{"text":"You can even see really well, and you can even see at that 46 percent, it's your battery tech and lithium, which is which is pretty crazy.","start":1765.015,"end":1777.5801,"sentiment":"neutral","sentiment_score":0.23882837841908136},{"text":"Can you see that?","start":1779.0801,"end":1779.945,"sentiment":"neutral","sentiment_score":0.044594825245440006},{"text":"Gold was at 20.","start":1782.6649,"end":1784.2849,"sentiment":"neutral","sentiment_score":0.10955914296209812},{"text":"Yeah.","start":1784.505,"end":1784.825,"sentiment":"neutral","sentiment_score":0.03454146534204483},{"text":"Yeah.","start":1784.825,"end":1785.065,"sentiment":"neutral","sentiment_score":0.03262299299240112}],"sentiment":"neutral","sentiment_score":0.19276071752648097,"num_words":37,"start":1765.015,"end":1785.065},{"sentences":[{"text":"The gold is at 20, which is still crazy given that's, like, your alternative defensive investment.","start":1785.065,"end":1790.5249,"sentiment":"neutral","sentiment_score":0.017203433089889586},{"text":"So it's not one that's obviously designed for that kind of fluctuations and high growth.","start":1790.985,"end":1796.08,"sentiment":"neutral","sentiment_score":-0.00515273114045461},{"text":"So the global battery tech and lithium is the one at 46, which is crazy, but also kind of understandable given the, obviously, fuel prices and everything we touched on.","start":1796.08,"end":1807.84,"sentiment":"neutral","sentiment_score":0.03458120624224345},{"text":"So, obviously, the demand for electric vehicles and everything has skyrocketed, which is obviously where you your your batteries and lithium and everything kind of comes into play.","start":1807.84,"end":1819.375,"sentiment":"neutral","sentiment_score":0.05942126310297421},{"text":"So that one has done really well.","start":1819.8351,"end":1821.675,"sentiment":"positive","sentiment_score":0.430633544921875}],"sentiment":"neutral","sentiment_score":0.06160031594724084,"num_words":96,"start":1785.065,"end":1821.675},{"sentences":[{"text":"So, overall, it's done pretty good.","start":1821.675,"end":1824.415,"sentiment":"positive","sentiment_score":0.6591955125331879},{"text":"And the one that was underperforming, we've already changed that for you, which is good.","start":1825.0499,"end":1833.23,"sentiment":"neutral","sentiment_score":0.10983465909957886},{"text":"Yeah.","start":1839.7699,"end":1840.155,"sentiment":"neutral","sentiment_score":0.06018369644880295},{"text":"Sorry.","start":1840.235,"end":1840.635,"sentiment":"neutral","sentiment_score":0.06658435612916946},{"text":"Very good that that one came out.","start":1840.635,"end":1842.655,"sentiment":"positive","sentiment_score":0.3459014296531677}],"sentiment":"neutral","sentiment_score":0.2716923673947652,"num_words":30,"start":1821.675,"end":1842.655},{"sentences":[{"text":"Sorry.","start":1842.7151,"end":1843.035,"sentiment":"neutral","sentiment_score":-0.05149422213435173},{"text":"You are no longer with that one.","start":1843.035,"end":1844.235,"sentiment":"neutral","sentiment_score":-0.06363342995090145},{"text":"Which is great.","start":1844.235,"end":1845.295,"sentiment":"neutral","sentiment_score":0.2310545432070891},{"text":"Yes.","start":1855.7,"end":1856.1,"sentiment":"neutral","sentiment_score":0.0536780022084713},{"text":"Yeah.","start":1856.1,"end":1856.4199,"sentiment":"neutral","sentiment_score":0.05343247950077057}],"sentiment":"neutral","sentiment_score":0.023334298426142104,"num_words":13,"start":1842.7151,"end":1856.4199},{"sentences":[{"text":"So the yeah.","start":1856.4199,"end":1858.82,"sentiment":"neutral","sentiment_score":0.10821905607978503},{"text":"Because, obviously, the fluctuations in the property, it is kind of expected for that, and it is still very diversified.","start":1858.82,"end":1868.76,"sentiment":"neutral","sentiment_score":0.0952079838141799},{"text":"So we do wanna make sure we kind of diversify things for you.","start":1869.315,"end":1872.6749,"sentiment":"neutral","sentiment_score":0.1501833527134015},{"text":"You don't want everything in, let's say, lithium.","start":1872.6749,"end":1875.015,"sentiment":"neutral","sentiment_score":0.017377615367877297},{"text":"Because sometimes people go, oh, well, that one's done really well.","start":1875.1549,"end":1877.475,"sentiment":"neutral","sentiment_score":0.08165960691191933}],"sentiment":"neutral","sentiment_score":0.09488140052311461,"num_words":55,"start":1856.4199,"end":1877.475},{"sentences":[{"text":"Let's put everything in there.","start":1877.475,"end":1878.4349,"sentiment":"neutral","sentiment_score":0.03951131328940392},{"text":"And I was like, well, we don't want that because other times when it doesn't do well, then everything will be done.","start":1878.4349,"end":1884.25,"sentiment":"neutral","sentiment_score":-0.0442343857139349},{"text":"So you wanna make sure you spread things out because this period of time with the property markets have been crazy.","start":1884.25,"end":1890.19,"sentiment":"neutral","sentiment_score":-0.029819768099557786},{"text":"Right now, I think as well with the, you know, the budget changes, people are a little bit more hesitant to buy, especially, like, investment property, especially the rules and changes with self managed super fund as well when it comes to property through that is also seeing, you know, a bit of a bit of change, and that's kind of natural response as well.","start":1890.8099,"end":1912.14,"sentiment":"neutral","sentiment_score":-0.04599439132098968},{"text":"And, otherwise, the the one at 464, that's your defensive investment, which again is is pretty pretty good given it is your your kind of your hybrid investment, like your fixed interest or defensive investment.","start":1913.18,"end":1926.6349,"sentiment":"neutral","sentiment_score":0.24430965488510473}],"sentiment":"neutral","sentiment_score":0.02810396916056807,"num_words":148,"start":1877.475,"end":1926.6349},{"sentences":[{"text":"So, again, that's that's pretty good.","start":1927.6549,"end":1929.835,"sentiment":"positive","sentiment_score":0.36185475314656895},{"text":"Yeah.","start":1930.455,"end":1930.9349,"sentiment":"neutral","sentiment_score":0.25682252645492554},{"text":"So, overall, still quite happy with everything, and I'm glad we did touch base when we did, which is good.","start":1930.9349,"end":1938.235,"sentiment":"positive","sentiment_score":0.4242481179535389},{"text":"Now if you can go to the next one, it should then show you your IDPS performance.","start":1939.72,"end":1945.82,"sentiment":"neutral","sentiment_score":0.10687733748379875},{"text":"Can you see that one?","start":1948.12,"end":1949.34,"sentiment":"neutral","sentiment_score":0.027372964099049567}],"sentiment":"neutral","sentiment_score":0.2625855706556111,"num_words":49,"start":1927.6549,"end":1949.34},{"sentences":[{"text":"Yes.","start":1951.0,"end":1951.5,"sentiment":"neutral","sentiment_score":0.18188370764255524},{"text":"Perfect.","start":1952.355,"end":1952.675,"sentiment":"positive","sentiment_score":0.46486666798591614},{"text":"So, yep, so Vanguard high growth.","start":1952.675,"end":1955.715,"sentiment":"neutral","sentiment_score":0.261453444759051},{"text":"Again, even though it's a high growth portfolio, it has still done pretty good.","start":1955.715,"end":1962.615,"sentiment":"positive","sentiment_score":0.36393100768327713},{"text":"So we didn't make any changes to this one when we spoke, which was good because you can even see here that despite the market condition, like we've said, the internal rate of return shows you that after fees is still up by 9.22%, which is which is really good kind of given, again, the market conditions and stuff.","start":1962.915,"end":1984.795,"sentiment":"neutral","sentiment_score":0.18207204752301764}],"sentiment":"neutral","sentiment_score":0.22287353031613208,"num_words":81,"start":1951.0,"end":1984.795},{"sentences":[{"text":"Yes.","start":1984.795,"end":1985.295,"sentiment":"neutral","sentiment_score":0.03772115334868431},{"text":"Over the last 12 months.","start":1986.155,"end":1987.675,"sentiment":"neutral","sentiment_score":0.012488919124007226},{"text":"Yeah.","start":1987.675,"end":1988.0751,"sentiment":"neutral","sentiment_score":0.03273453190922737},{"text":"So so from the thirtieth of July '25 till the twenty ninth of July '26.","start":1988.0751,"end":1995.03,"sentiment":"neutral","sentiment_score":0.0396393487850825},{"text":"Yep.","start":1995.89,"end":1996.39,"sentiment":"neutral","sentiment_score":0.11268383264541626}],"sentiment":"neutral","sentiment_score":0.03652931936085224,"num_words":23,"start":1984.795,"end":1996.39},{"sentences":[{"text":"Perfect.","start":1997.25,"end":1997.75,"sentiment":"neutral","sentiment_score":0.1622941493988037},{"text":"Yeah.","start":1999.17,"end":1999.49,"sentiment":"neutral","sentiment_score":0.1192011684179306},{"text":"About 3,016, and that is just growth from the investments, which which is good, which we're happy with.","start":1999.49,"end":2005.73,"sentiment":"neutral","sentiment_score":0.18960884006487},{"text":"Yeah.","start":2005.73,"end":2006.23,"sentiment":"neutral","sentiment_score":0.10988584905862808},{"text":"Now no.","start":2007.3651,"end":2009.3651,"sentiment":"neutral","sentiment_score":0.11352491565048695}],"sentiment":"neutral","sentiment_score":0.1752778312758259,"num_words":23,"start":1997.25,"end":2009.3651},{"sentences":[{"text":"That's okay.","start":2009.3651,"end":2010.185,"sentiment":"neutral","sentiment_score":0.0025997916236519805},{"text":"Next documents, what can you see?","start":2010.405,"end":2012.5851,"sentiment":"neutral","sentiment_score":0.00329146192719539},{"text":"Next document, unless you have any any other questions.","start":2021.765,"end":2025.13,"sentiment":"neutral","sentiment_score":0.007001610938459635},{"text":"Yep.","start":2026.79,"end":2027.1901,"sentiment":"neutral","sentiment_score":0.09572526812553406},{"text":"Perfect.","start":2027.1901,"end":2027.6901,"sentiment":"neutral","sentiment_score":0.19711846113204956}],"sentiment":"neutral","sentiment_score":0.020042451711273508,"num_words":19,"start":2009.3651,"end":2027.6901},{"sentences":[{"text":"The graph.","start":2027.91,"end":2028.65,"sentiment":"neutral","sentiment_score":0.08419457823038101},{"text":"Yep.","start":2029.8301,"end":2030.3301,"sentiment":"neutral","sentiment_score":0.05057529732584953},{"text":"Yep.","start":2031.11,"end":2031.51,"sentiment":"neutral","sentiment_score":0.038394372910261154},{"text":"So I know you've seen this one before.","start":2031.51,"end":2033.29,"sentiment":"neutral","sentiment_score":0.027151791844516993},{"text":"Vanguard does release one every year, financial year.","start":2033.91,"end":2037.405,"sentiment":"neutral","sentiment_score":0.26063581742346287}],"sentiment":"neutral","sentiment_score":0.1279829850420356,"num_words":20,"start":2027.91,"end":2037.405},{"sentences":[{"text":"So the next one should come out in the next couple of weeks, which is good.","start":2037.645,"end":2042.225,"sentiment":"positive","sentiment_score":0.5078680608421564},{"text":"They just kind of updated to kind of show you the market trends over the last year.","start":2042.285,"end":2047.265,"sentiment":"positive","sentiment_score":0.44430718527120705},{"text":"But yep.","start":2048.445,"end":2049.2651,"sentiment":"neutral","sentiment_score":0.04183367546647787},{"text":"No.","start":2050.205,"end":2050.705,"sentiment":"neutral","sentiment_score":-0.014756943099200726},{"text":"And you can see as well that it does break down the different asset classes.","start":2050.845,"end":2055.0198,"sentiment":"neutral","sentiment_score":0.08606092954675357}],"sentiment":"positive","sentiment_score":0.33409677400235455,"num_words":51,"start":2037.645,"end":2055.0198},{"sentences":[{"text":"So with that high growth, you have about 90%.","start":2055.72,"end":2060.0598,"sentiment":"neutral","sentiment_score":0.29417967630757225},{"text":"That is a combination of your top four.","start":2060.1199,"end":2063.26,"sentiment":"neutral","sentiment_score":0.29756319150328636},{"text":"So you can see, like, the the light green, which is your US shares.","start":2063.895,"end":2068.075,"sentiment":"neutral","sentiment_score":0.08078809268772602},{"text":"You have your dark green, which is Australian shares.","start":2068.215,"end":2071.595,"sentiment":"neutral","sentiment_score":0.06629712465736601},{"text":"You have your yellow, which is, like, your international.","start":2072.215,"end":2075.5151,"sentiment":"neutral","sentiment_score":0.06807574464215173}],"sentiment":"neutral","sentiment_score":0.15037779061465847,"num_words":49,"start":2055.72,"end":2075.5151},{"sentences":[{"text":"Yeah.","start":2075.815,"end":2076.215,"sentiment":"neutral","sentiment_score":0.07524354010820389},{"text":"And then property, which is, like, that maroon color.","start":2076.215,"end":2079.33,"sentiment":"neutral","sentiment_score":0.07213471457362175},{"text":"And you can see that these have, obviously grown the most, but also fluctuate, and that's why that time frame comes into play as well.","start":2079.6702,"end":2089.61,"sentiment":"neutral","sentiment_score":0.031025037243962286},{"text":"And then about 10% in those bottom three, which is your defensive, which you can see don't grow as much, a little bit more stable, but we still wanna have some element to that to kind of limit out the the growth investments.","start":2090.375,"end":2104.47,"sentiment":"neutral","sentiment_score":-0.06884396860246049},{"text":"Child certificate of currency?","start":2115.03,"end":2116.25,"sentiment":"neutral","sentiment_score":0.01831108401529491}],"sentiment":"neutral","sentiment_score":-0.01691420013993615,"num_words":82,"start":2075.815,"end":2116.25},{"sentences":[{"text":"Yes.","start":2116.47,"end":2116.755,"sentiment":"neutral","sentiment_score":0.015292059630155563},{"text":"Your child certificate of currency?","start":2117.075,"end":2119.335,"sentiment":"neutral","sentiment_score":0.010851229727268218},{"text":"Yep.","start":2121.875,"end":2122.275,"sentiment":"neutral","sentiment_score":0.0747823566198349},{"text":"Perfect.","start":2122.275,"end":2122.775,"sentiment":"neutral","sentiment_score":0.26135146617889404},{"text":"Again, it just to show you that your insurances is paid up to date and everything is in force.","start":2124.1948,"end":2132.6099,"sentiment":"neutral","sentiment_score":0.1850185723681199}],"sentiment":"neutral","sentiment_score":0.14522351503924089,"num_words":27,"start":2116.47,"end":2132.6099},{"sentences":[{"text":"You have a a copy over here as well just for your reference of what you have, but that's all kind of paid and up to date.","start":2133.8699,"end":2141.01,"sentiment":"neutral","sentiment_score":0.15866904981710292},{"text":"Perfect.","start":2143.23,"end":2143.73,"sentiment":"positive","sentiment_score":0.5734145641326904},{"text":"Next one 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changed.","start":2159.72,"end":2162.22,"sentiment":"neutral","sentiment_score":-0.14230135530233384},{"text":"It's all the same there for you.","start":2163.16,"end":2166.22,"sentiment":"neutral","sentiment_score":0.08821249380707741}],"sentiment":"neutral","sentiment_score":0.04454595245243538,"num_words":42,"start":2150.365,"end":2166.22},{"sentences":[{"text":"Like you said, as you scroll through, you will see the team, which is nice, bit of an extension, bit of upgrade to marketing.","start":2167.0,"end":2174.3152,"sentiment":"positive","sentiment_score":0.3354563315709432},{"text":"But, yeah, you'll you'll see myself again on page 10 if you do wanna put a face to the voice.","start":2175.655,"end":2181.195,"sentiment":"neutral","sentiment_score":0.13415839932858944},{"text":"Yep.","start":2182.855,"end":2183.355,"sentiment":"neutral","sentiment_score":0.19953320920467377},{"text":"Beautiful.","start":2183.8152,"end":2184.3152,"sentiment":"positive","sentiment_score":0.5414741635322571},{"text":"Yeah.","start":2185.655,"end":2186.1,"sentiment":"neutral","sentiment_score":0.04779822006821632}],"sentiment":"neutral","sentiment_score":0.24516862844850154,"num_words":47,"start":2167.0,"end":2186.1},{"sentences":[{"text":"Yes.","start":2187.3,"end":2187.8,"sentiment":"neutral","sentiment_score":-0.02047296240925789},{"text":"Yeah.","start":2189.3801,"end":2189.8801,"sentiment":"neutral","sentiment_score":0.03007621318101883},{"text":"Now the next document should be your ongoing service if I'm correct.","start":2191.78,"end":2199.955,"sentiment":"neutral","sentiment_score":0.047562820836901665},{"text":"Yep.","start":2200.655,"end":2201.155,"sentiment":"neutral","sentiment_score":0.06075858324766159},{"text":"So that one here, again, you will be quite familiar with it.","start":2201.455,"end":2205.695,"sentiment":"neutral","sentiment_score":0.09985773575802644}],"sentiment":"neutral","sentiment_score":0.06812624122809481,"num_words":27,"start":2187.3,"end":2205.695},{"sentences":[{"text":"It is just your ongoing service agreement.","start":2205.695,"end":2208.2751,"sentiment":"neutral","sentiment_score":0.09901107102632523},{"text":"Now there is no changes whatsoever in regards to that fee structure.","start":2209.5352,"end":2214.49,"sentiment":"neutral","sentiment_score":0.08109182491898537},{"text":"It stays exactly the same at 1.1, and it is reduced because, obviously, Travis is a client as 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meantime.","start":2237.2898,"end":2243.3098,"sentiment":"neutral","sentiment_score":0.08440326917029563},{"text":"Yep.","start":2245.13,"end":2245.6099,"sentiment":"neutral","sentiment_score":0.19475466012954712},{"text":"Beautiful.","start":2245.6099,"end":2246.1099,"sentiment":"positive","sentiment_score":0.3683263659477234}],"sentiment":"neutral","sentiment_score":0.02030969769054768,"num_words":51,"start":2230.125,"end":2246.1099},{"sentences":[{"text":"So if you are happy to do so, it will ask for a signature and a date at the bottom of that document.","start":2246.49,"end":2253.825,"sentiment":"neutral","sentiment_score":0.13773164768581805},{"text":"Mhmm.","start":2260.845,"end":2261.345,"sentiment":"neutral","sentiment_score":0.028522249311208725},{"text":"Yep.","start":2264.6848,"end":2265.1848,"sentiment":"neutral","sentiment_score":0.047441720962524414},{"text":"It should often add the date automatically.","start":2265.4849,"end":2269.6401,"sentiment":"neutral","sentiment_score":0.06086658260651997},{"text":"That's okay.","start":2274.98,"end":2275.72,"sentiment":"neutral","sentiment_score":0.016031556762754917}],"sentiment":"neutral","sentiment_score":0.10888003114172641,"num_words":34,"start":2246.49,"end":2275.72},{"sentences":[{"text":"Oh, it did?","start":2276.18,"end":2277.0,"sentiment":"neutral","sentiment_score":0.02397225797176361},{"text":"Yeah.","start":2277.06,"end":2277.46,"sentiment":"neutral","sentiment_score":0.09433203935623168},{"text":"That that's all good.","start":2277.46,"end":2278.34,"sentiment":"neutral","sentiment_score":0.2699093297123909},{"text":"And then it should say validate, I believe.","start":2278.34,"end":2280.945,"sentiment":"neutral","sentiment_score":0.12566468864679337},{"text":"Yep.","start":2281.9648,"end":2282.4648,"sentiment":"neutral","sentiment_score":0.14595261216163635}],"sentiment":"neutral","sentiment_score":0.14100919137982762,"num_words":17,"start":2276.18,"end":2282.4648},{"sentences":[{"text":"Perfect.","start":2283.2449,"end":2283.7449,"sentiment":"positive","sentiment_score":0.4844130277633667},{"text":"And that will then load.","start":2283.885,"end":2285.325,"sentiment":"neutral","sentiment_score":0.27866643071174624},{"text":"Sometimes it takes a minute or two, and then it will come through to myself.","start":2285.325,"end":2290.4648,"sentiment":"neutral","sentiment_score":0.2086074302593867},{"text":"And I can get that all loaded and updated.","start":2291.2449,"end":2294.68,"sentiment":"neutral","sentiment_score":0.3079134060276879},{"text":"While I wait for that to come through, do you have any other questions or anything for me at this point?","start":2295.78,"end":2301.0,"sentiment":"neutral","sentiment_score":0.16160840505645388}],"sentiment":"neutral","sentiment_score":0.21905595677740433,"num_words":51,"start":2283.2449,"end":2301.0},{"sentences":[{"text":"Yes.","start":2330.22,"end":2330.72,"sentiment":"neutral","sentiment_score":0.05210571736097336},{"text":"Yes.","start":2331.34,"end":2331.84,"sentiment":"neutral","sentiment_score":0.0629228726029396},{"text":"Yes.","start":2331.98,"end":2332.3,"sentiment":"neutral","sentiment_score":0.11231909692287444},{"text":"Exactly.","start":2332.3,"end":2332.8,"sentiment":"neutral","sentiment_score":0.224623441696167},{"text":"So you just gave us a call.","start":2332.86,"end":2334.435,"sentiment":"neutral","sentiment_score":0.11098125470536095}],"sentiment":"neutral","sentiment_score":0.11171271922913464,"num_words":11,"start":2330.22,"end":2334.435},{"sentences":[{"text":"So we typically don't manage crypto because it is very kind of risky and volatile.","start":2334.435,"end":2341.5752,"sentiment":"neutral","sentiment_score":-0.01123462567726771},{"text":"So it's not something we often do recommend to clients.","start":2342.7551,"end":2347.0151,"sentiment":"neutral","sentiment_score":0.18549060299992562},{"text":"But if you have a crypto portfolio and you go, hey.","start":2347.395,"end":2351.3298,"sentiment":"neutral","sentiment_score":0.170043328946287},{"text":"This is what I have.","start":2351.3298,"end":2352.71,"sentiment":"neutral","sentiment_score":0.22449197471141816},{"text":"I'm looking to make a change, then we can definitely review it for you.","start":2352.7698,"end":2357.73,"sentiment":"neutral","sentiment_score":0.28462327803884235}],"sentiment":"neutral","sentiment_score":0.1575281641700051,"num_words":55,"start":2334.435,"end":2357.73},{"sentences":[{"text":"We can still obviously do all the research on it and check it against other options.","start":2357.73,"end":2363.5151,"sentiment":"neutral","sentiment_score":0.18435356952250004},{"text":"And if it still shows that what you have is better than other research options, we still always have to follow that best interest duty, which is always making sure that the advice puts you in a better position.","start":2363.5151,"end":2374.495,"sentiment":"neutral","sentiment_score":0.19927201840357903},{"text":"But we can most definitely do that research to be like, okay.","start":2374.8699,"end":2378.47,"sentiment":"neutral","sentiment_score":0.2689124618967374},{"text":"Well, based on all of this, based on all the research, we think it's better to move through x y z, whatever it might be, and we'll factor in, obviously, you know, the fees and everything like that.","start":2378.47,"end":2390.615,"sentiment":"neutral","sentiment_score":0.17077235818693512},{"text":"So, yes, it's definitely something that we can have a look at for you.","start":2390.615,"end":2393.7551,"sentiment":"neutral","sentiment_score":0.2635539674333164}],"sentiment":"neutral","sentiment_score":0.20275059267252432,"num_words":119,"start":2357.73,"end":2393.7551},{"sentences":[{"text":"I'll make a little note here as well if it is something you ever do wanna have a look at.","start":2393.815,"end":2399.355,"sentiment":"neutral","sentiment_score":0.10743723176419735},{"text":"But like I said, otherwise, I'm still here for the next five weeks.","start":2400.375,"end":2404.8599,"sentiment":"neutral","sentiment_score":0.04527188135454288},{"text":"If there's anything that you do need at any point in time, but otherwise no.","start":2404.8599,"end":2411.02,"sentiment":"neutral","sentiment_score":0.061622545371452966},{"text":"That's alright.","start":2411.02,"end":2411.5,"sentiment":"neutral","sentiment_score":0.0551641583442688},{"text":"Otherwise, keep a look at for that email.","start":2411.5,"end":2413.5,"sentiment":"neutral","sentiment_score":0.07824981585144997}],"sentiment":"neutral","sentiment_score":0.07582662270629201,"num_words":58,"start":2393.815,"end":2413.5},{"sentences":[{"text":"You will have that probably in a couple of weeks to then have them as direct contact detail as details as well.","start":2413.5,"end":2421.5452,"sentiment":"neutral","sentiment_score":0.0830866785889322},{"text":"But if you forget, you can always just email me because it'll automatically be redirected to her or just call the office as well.","start":2422.405,"end":2430.74,"sentiment":"neutral","sentiment_score":0.11820958205498755},{"text":"Yep.","start":2430.74,"end":2431.24,"sentiment":"neutral","sentiment_score":0.10119657963514328},{"text":"Yeah.","start":2433.46,"end":2433.96,"sentiment":"positive","sentiment_score":0.487258642911911},{"text":"Beautiful.","start":2434.34,"end":2434.84,"sentiment":"positive","sentiment_score":0.7820393443107605}],"sentiment":"neutral","sentiment_score":0.12317207071702091,"num_words":49,"start":2413.5,"end":2434.84},{"sentences":[{"text":"Well, I will let you go and enjoy the rest of your afternoon.","start":2435.22,"end":2438.5,"sentiment":"positive","sentiment_score":0.707599782026731},{"text":"And if I don't speak to you again, then hopefully, the next twelve months will be really good for you, and I look forward to catching up when I come back.","start":2438.5,"end":2448.105,"sentiment":"positive","sentiment_score":0.44490075976617877},{"text":"Yep.","start":2449.925,"end":2450.425,"sentiment":"positive","sentiment_score":0.3877033591270447},{"text":"Beautiful.","start":2451.845,"end":2452.345,"sentiment":"positive","sentiment_score":0.6769728660583496},{"text":"Thank you so much, Darlene.","start":2452.4849,"end":2454.025,"sentiment":"positive","sentiment_score":0.5626551032066345}],"sentiment":"positive","sentiment_score":0.5268367149081885,"num_words":51,"start":2435.22,"end":2454.025},{"sentences":[{"text":"We'll speak soon.","start":2454.085,"end":2454.8728,"sentiment":"neutral","sentiment_score":0.24658757944901785},{"text":"Alright.","start":2456.6328,"end":2457.1328,"sentiment":"neutral","sentiment_score":0.06206700950860977},{"text":"Bye.","start":2457.8328,"end":2458.3328,"sentiment":"neutral","sentiment_score":0.08370836079120636}],"sentiment":"neutral","sentiment_score":0.17710762172937394,"num_words":5,"start":2454.085,"end":2458.3328}]}}]},{"alternatives":[{"transcript":"Record your name and reason for calling. I'll see if this person is available. Hello? Yeah. It is. How are you going? Is that you, Veronica? Yeah. Not bad. Thank you. Going alright. Must be tired. It's late over there. Are you tired? Oh, that's good. I mean, too bad, actually. Like, fairly busy, but it hasn't been frantic. Sort of it's it's relaxed. You know? Like yeah. Well, low key, would you like it instead of faster? Yeah. It's not so stressful. So it's good. Yeah. It sure is. Yep. Fine. Yeah. Jolene Ransom, eleventh the eighth nineteen seventy seven, and 2 Alice Road, Meriden 6415. Yeah. Probably just the hot shop. I was still I don't know. If I I'm still maybe interested in that XRP coming up, but I still think I'll probably wait with that as well with. Have you got anything? Do you have any thoughts with that either? Yes. Oh, no. Yeah. Yeah. Yeah. Yeah. Sounds good. No. I agree. Things are probably gonna be a little bit hard at the moment anyway, isn't it? You know, you got your oil quite high. Anyway, I don't even know what that is at a barrel right now. Yeah. Yeah. I think it was Andrew February, actually. Yeah. You wouldn't even know what's going on. Yeah. Oh, that's good. Yep. Yeah. No worries. Yes. Partner and financial. Yeah. It should have been the same, just agent disability. Is that correct? Yes. About 50 50. Yeah. Yeah. Yeah. I I was actually yeah. I think it was a 120, actually, this year, and I reckon I'll probably do the same probably this year. If not, a little bit more, but, yeah, better off just saying that. Yeah. Yeah. Yeah. That was the 5,000. Yeah. They haven't changed the law with that yet. They should make it so that, you know, it's compulsory for sole traders, I believe, to pay super. Yeah. Yeah. That's right. That's right. Yeah. They probably won't, but I'm sort of glad that I've just got smart enough because there was many years that I miss, and I've been just so hard to work within my partner. You know? And he's got double, you know, like, virtually double. And I'm like, oh, I missed out on, like, a $100 worth of super. You know? So yeah. So I'm trying to make it up now. Yes. Yes. Yes. Yeah. That's right. Yeah. I will in the next coming couple of years try and put in a little bit more. But, yeah, cost of living is just, yeah, made it a lot harder. Yeah. Yes. Yeah. No. Yep. Are they? I suppose that the fuel prices up so high. Yeah. You don't think of and then people don't wanna pay. There's gonna be a whole heap of people going bankrupt. So, yeah, like that. Yeah. Yeah. Yeah. Well yeah. I could see this going years ago, and so I got out of it. I thought, oh, I'm gonna change because of I think hairdressing will slow down, and I feel like I've done the right thing. Yeah. That's right. Yeah. Yeah. I I look at my sister, and she's got all these staff on, and she's really starting like, people would travel before. Well, they can't afford to travel to go to their salon, so they're just going for what they can in town. So the person in town got busy, but, yeah, they're at the point that they're nearly ready to get rid of staff. So it's sad. Yeah. That's right. Yeah. That is so true. But more people are having a cut than what they would have a color as well. You know? So yeah. Look. I would think it's probably about the same. Like, it is yeah. Yeah. Yeah. I think it might be the same. Like, I reckon you yeah. I'd probably if I put it on the market, it'd be 300, I think. Like, people are paying more than well, I possibly could get $3.30, but I I don't wanna say at the moment because I'm still halfway through renovations as well. So, you know, once the renovations are done, I reckon it might be worth that $3.50. How long of the renovations? Oh, look. Because we're doing it ourselves, I think it's gonna be longer. I like to save money. Yeah. Yeah. So I just wanted to tell you that furniture. I would like Travis to get a higher paid job, and we pay someone and we should have come straight away. He said he wants to save money. I know he thinks he's saving money, but yes. So it's been a bit of a long process. Anyway It's it's definitely right. You got it. Yeah. That's right. That would be nice. The power of positive thinking. I've definitely got that. Yeah. I don't know. It may be a year, year and a half. You know? Yeah. Yeah. I'd like to stay quicker if I had someone come in, but they're so expensive. If you've got someone to come in and do the work, it's gonna be $70.70 grand. You know? So yeah. Yeah. Yeah. Maybe 28 or something. You know? So it really wouldn't be much down from that. I haven't checked it. Yeah. Yes. Yep. I've got it. I'm trying to work out. The thing that's changed I had a car that got written off. Did I tell you that? And then I bought another car. Yes. Yes. Yes. Yes. Yes. It's only well, 18,000. I went a little bit under cash. Yeah. I just paid the cash. Yes. Oh, that's more Travis's legit fee. Yeah. Yeah. Yeah. I still got that. That's down a bit at the moment. It's still yeah. 35, 36, I think. But, yeah, I haven't lost much from it. Yeah. I think I've only lost about 9,000 still at the moment. Yeah. Yes. I do. Yes. And I'll probably end up selling that shortly. Yeah. I've decided to sell it. Yeah. So just a a project car collector's car. No. No. Yeah. All the same. Yeah. I had terrible on-site. I had terrible. And Yes. Yes. Yes. No. I've got them there, but I have just got so much paperwork that I'm a bit behind on. And, you know, like, you'd like to then you get a brand new stove, and then the stove doesn't work. So then you've got that happening. And then yeah. Just just yes. Yep. No. They're not. And we were the same, but ours was the fridge, the oven, and the washing machine within two weeks. And and, like, yes. You you don't want the smaller. You want it a little bit thicker and yeah. You're looking at thousands and thousands of dollars, basically. Yeah. Yes. Yeah. That's right. You don't wanna buy a budget. You know? Yeah. I agree. And I'm glad I didn't because of that oven because, you know, especially being out in the middle of nowhere, no one wanted to come out and fix it either. So oh, gosh. Yeah. Exactly right. I agree. I heard you were having a baby. Are you having a baby? Well, yes. I'm happy to hear it. And who was it? One of the gentlemen. We were just having a conversation. And, yes, it was it then. And he said that you you have a good you were the only one in the office or something like that. I'm like, oh, so he's cool. How far gone are you? Yes. Yes. Yeah. You'll love it. You'll love it. Definitely. Are you? How exciting. Yeah. And this is your birth too, wasn't it? What'd you say? Oh, yeah. You would be. Oh, the fast. So much fast. Oh, it's just fantastic. That's the yeah. I so, yeah, how long are you having off work? Is someone gonna take you a spot as well? Yes? Yes? Jenna. Yep. Mhmm. Beautiful. Yes. Excellent. Excellent. And if I wanna speak to someone, like, who do I speak to if I, you know, need you? You know? Like or is it just anyone? Sorry. Yeah. Yeah. Mhmm. Yeah. Yeah. Yeah. Help out. Yeah. Okay. Lovely. Lovely. Yeah. Because you definitely need the year. Definitely need the year. I think they're giving you a they gave you maybe two years, don't they? Or they haven't brought that in yet. Yeah. Yes. Yes. Yes. Yeah. Perfect. And you can go back to that phone if you want to anyway. You can choose what you want to. Yeah. Well, good luck. Good luck. Mhmm. Mhmm. Yeah. Okay. Thank you. Thank you for that. Will it Yep. Fantastic. Thank you. Yeah. I think so. What do you think as well? I know you're not meant to put your word in, but oh, we put it in the more of was high risk, was it? Did it get changed from high risk? Was high risk, and then we changed it. High growth. Yeah. Yeah. Yeah. Yeah. Yeah. Yes. Yes. Yes. Yes. Yeah. Okay. Yeah. It will be okay then. Yeah. I suppose with everything the way it's going at the moment, we're better off. Yeah. Speaking the way it is. Yeah. Until we know what's safeguarded. Sounds good. Yes. I do. I do. Yep. Yep. The sign request. Yeah. Okay. I said a 140 six. That's good. Yes. I am. Yes. Yeah. That's right. Yes. Yep. Yeah. Okay. Beautiful. So they pay you weekly or monthly or one thousand. Yeah. Is that what you're meaning? Per per annum. Yeah. Yeah. Okay. Once a year. Sorry. So that yeah. So from total benefit paid from super, that's per annum 1,000. That's what I've gotta pay, is it? No. At the moment. Yep. Oh, okay. Now I understand. Now I understand. I thought that might have been what I got paid if something happens in PB. I'm thinking that's not her address. Yeah. I can. Yep. Yeah. Okay. Beautiful. Yep. Yep. Yeah. Now I'm yeah. Yeah. Totally. Sorry. I'm a bit bummed. Alright. Yeah. Okay. Good. Yeah. Yeah. It makes sense. And I'm I'm sort of glad because I've been told my neck's not too good. So I just wanna be prepared. You know, I may need surgery, and you don't know whether it will go towards or and look. It's not straight away. It's in maybe five years or two years. I don't know if that's what that Having that security. Yeah. That's right. Yeah. Thank you. Yep. Okay. Yeah. Okay. Yeah. Okay. That's lovely. It's nice to hear. Yep. Yo. Performance with IRR. Yes. Yep. Yes. Yep. By one carrier. Oh, here they are. Internal. Right. Yeah. Okay. Yep. Yes. Yep. Oh, yeah. Yeah. Yeah. They're down. Yes. Mhmm. I have it. Yeah. Yeah. Gold's done really well. I was at it was three. Sorry. I thought that was gold. Yeah. Okay. Yep. That is amazing. Yeah. Yeah. Yes. Yes. I was gonna say, yeah, I saw that someone had a price the other day, saw something executed or something like that. So yeah. Are you still happy? I that's good at the Bennett property ETF, so you're still happy with that low amount? Like, like, three point six three. Yeah. Growth. Yeah. Beautiful. Mhmm. Yes. Yes. Yes. Yes. Mhmm. Yes. Yeah. Yeah. Okay. Yeah. That is pretty good. Yeah. Yeah. Mhmm. Yeah. That is it. Mhmm. Yes. I can. Vanguard. Yes. Yeah. Is that for the year, or is that for yes. It is for yep. Twelve months. Yes. Beautiful. July the twenty sixth. Beautiful. So about 3 thousand. That's pretty good. Yep. Yep. Beautiful. Yeah. That's good. Thank you. Performance with III, photo portfolio. Or you want me to go next oh, sorry. Next document. It's the graph. No. No. That's fine. The Vanguard graph. Yeah. Not too bad. I said Yep. Mhmm. Mhmm. Yes. Mhmm. And I reckon that that might do well at the moment anyway. It's a yeah. Mhmm. Gotcha. Yep. Okay. Beautiful. Yep. Yes. Sure. I have different people. Mhmm. Seven different people. Mhmm. Yes. Yes. That's right. I I've done done before too. It's not having a refresh. Mhmm. Yep. Yep. Yes. Yep. Beautiful. Yep. So I've got my signature there. How do I just sign? Yep. You did sign and then hit save. It might be, but it might be small. Let me have a look. Oh, I did, but it's small. Yes. Yep. Okay. Solid day. Yeah. Okay. Good. With my crypto, say something big did happen with that. Can I let you get in charge of that and download? You know, put it into I don't know. If I wanted some out of it or something like that, I just talked to you about putting that into different accounts. Is that right? Yes. That's beautiful. Yes. Yes. Yes. Beautiful. Yes. Yes. Okay. Beautiful. Yeah. Yeah. Yeah. Yeah. Thank you. Thank you for that. Yeah. Okay. Beautiful. Yeah. Yeah. Okay. Yeah. Once I see it there, it'll be alright. Thank you. Yeah. Thank you. Thank you. Yeah. Sounds good. Sounds good. Okay? No worries. Okay. Not too much. Okay. Fooled you. Bye. 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I'll see if this person is available. Hello? Yeah. It is.\n\nHow are you going? Is that you, Veronica? Yeah. Not bad. Thank you.\n\nGoing alright. Must be tired. It's late over there. Are you tired? Oh, that's good.\n\nI mean, too bad, actually. Like, fairly busy, but it hasn't been frantic. Sort of it's it's relaxed. You know? Like yeah.\n\nWell, low key, would you like it instead of faster? Yeah. It's not so stressful. So it's good. Yeah.\n\nIt sure is. Yep. Fine. Yeah. Jolene Ransom, eleventh the eighth nineteen seventy seven, and 2 Alice Road, Meriden 6415.\n\nYeah. Probably just the hot shop. I was still I don't know. If I I'm still maybe interested in that XRP coming up, but I still think I'll probably wait with that as well with. Have you got anything?\n\nDo you have any thoughts with that either? Yes. Oh, no. Yeah. Yeah.\n\nYeah. Yeah. Sounds good. No. I agree.\n\nThings are probably gonna be a little bit hard at the moment anyway, isn't it? You know, you got your oil quite high. Anyway, I don't even know what that is at a barrel right now. Yeah. Yeah.\n\nI think it was Andrew February, actually. Yeah. You wouldn't even know what's going on. Yeah. Oh, that's good.\n\nYep. Yeah. No worries. Yes. Partner and financial.\n\nYeah. It should have been the same, just agent disability. Is that correct? Yes. About 50 50.\n\nYeah. Yeah. Yeah. I I was actually yeah. I think it was a 120, actually, this year, and I reckon I'll probably do the same probably this year.\n\nIf not, a little bit more, but, yeah, better off just saying that. Yeah. Yeah. Yeah. That was the 5,000.\n\nYeah. They haven't changed the law with that yet. They should make it so that, you know, it's compulsory for sole traders, I believe, to pay super. Yeah. Yeah.\n\nThat's right. That's right. Yeah. They probably won't, but I'm sort of glad that I've just got smart enough because there was many years that I miss, and I've been just so hard to work within my partner. You know?\n\nAnd he's got double, you know, like, virtually double. And I'm like, oh, I missed out on, like, a $100 worth of super. You know? So yeah. So I'm trying to make it up now.\n\nYes. Yes. Yes. Yeah. That's right.\n\nYeah. I will in the next coming couple of years try and put in a little bit more. But, yeah, cost of living is just, yeah, made it a lot harder. Yeah. Yes.\n\nYeah. No. Yep. Are they? I suppose that the fuel prices up so high.\n\nYeah. You don't think of and then people don't wanna pay. There's gonna be a whole heap of people going bankrupt. So, yeah, like that. Yeah.\n\nYeah. Yeah. Well yeah. I could see this going years ago, and so I got out of it. I thought, oh, I'm gonna change because of I think hairdressing will slow down, and I feel like I've done the right thing.\n\nYeah. That's right. Yeah. Yeah. I I look at my sister, and she's got all these staff on, and she's really starting like, people would travel before.\n\nWell, they can't afford to travel to go to their salon, so they're just going for what they can in town. So the person in town got busy, but, yeah, they're at the point that they're nearly ready to get rid of staff. So it's sad. Yeah. That's right.\n\nYeah. That is so true. But more people are having a cut than what they would have a color as well. You know? So yeah.\n\nLook. I would think it's probably about the same. Like, it is yeah. Yeah. Yeah.\n\nI think it might be the same. Like, I reckon you yeah. I'd probably if I put it on the market, it'd be 300, I think. Like, people are paying more than well, I possibly could get $3.30, but I I don't wanna say at the moment because I'm still halfway through renovations as well. So, you know, once the renovations are done, I reckon it might be worth that $3.50.\n\nHow long of the renovations? Oh, look. Because we're doing it ourselves, I think it's gonna be longer. I like to save money. Yeah.\n\nYeah. So I just wanted to tell you that furniture. I would like Travis to get a higher paid job, and we pay someone and we should have come straight away. He said he wants to save money. I know he thinks he's saving money, but yes.\n\nSo it's been a bit of a long process. Anyway It's it's definitely right. You got it. Yeah. That's right.\n\nThat would be nice. The power of positive thinking. I've definitely got that. Yeah. I don't know.\n\nIt may be a year, year and a half. You know? Yeah. Yeah. I'd like to stay quicker if I had someone come in, but they're so expensive.\n\nIf you've got someone to come in and do the work, it's gonna be $70.70 grand. You know? So yeah. Yeah. Yeah.\n\nMaybe 28 or something. You know? So it really wouldn't be much down from that. I haven't checked it. Yeah.\n\nYes. Yep. I've got it. I'm trying to work out. The thing that's changed I had a car that got written off.\n\nDid I tell you that? And then I bought another car. Yes. Yes. Yes.\n\nYes. Yes. It's only well, 18,000. I went a little bit under cash. Yeah.\n\nI just paid the cash. Yes. Oh, that's more Travis's legit fee. Yeah. Yeah.\n\nYeah. I still got that. That's down a bit at the moment. It's still yeah. 35, 36, I think.\n\nBut, yeah, I haven't lost much from it. Yeah. I think I've only lost about 9,000 still at the moment. Yeah. Yes.\n\nI do. Yes. And I'll probably end up selling that shortly. Yeah. I've decided to sell it.\n\nYeah. So just a a project car collector's car. No. No. Yeah.\n\nAll the same. Yeah. I had terrible on-site. I had terrible. And Yes.\n\nYes. Yes. No. I've got them there, but I have just got so much paperwork that I'm a bit behind on. And, you know, like, you'd like to then you get a brand new stove, and then the stove doesn't work.\n\nSo then you've got that happening. And then yeah. Just just yes. Yep. No.\n\nThey're not. And we were the same, but ours was the fridge, the oven, and the washing machine within two weeks. And and, like, yes. You you don't want the smaller. You want it a little bit thicker and yeah.\n\nYou're looking at thousands and thousands of dollars, basically. Yeah. Yes. Yeah. That's right.\n\nYou don't wanna buy a budget. You know? Yeah. I agree. And I'm glad I didn't because of that oven because, you know, especially being out in the middle of nowhere, no one wanted to come out and fix it either.\n\nSo oh, gosh. Yeah. Exactly right. I agree. I heard you were having a baby.\n\nAre you having a baby? Well, yes. I'm happy to hear it. And who was it? One of the gentlemen.\n\nWe were just having a conversation. And, yes, it was it then. And he said that you you have a good you were the only one in the office or something like that. I'm like, oh, so he's cool. How far gone are you?\n\nYes. Yes. Yeah. You'll love it. You'll love it.\n\nDefinitely. Are you? How exciting. Yeah. And this is your birth too, wasn't it?\n\nWhat'd you say? Oh, yeah. You would be. Oh, the fast. So much fast.\n\nOh, it's just fantastic. That's the yeah. I so, yeah, how long are you having off work? Is someone gonna take you a spot as well? Yes?\n\nYes? Jenna. Yep. Mhmm. Beautiful.\n\nYes. Excellent. Excellent. And if I wanna speak to someone, like, who do I speak to if I, you know, need you? You know?\n\nLike or is it just anyone? Sorry. Yeah. Yeah. Mhmm.\n\nYeah. Yeah. Yeah. Help out. Yeah.\n\nOkay. Lovely. Lovely. Yeah. Because you definitely need the year.\n\nDefinitely need the year. I think they're giving you a they gave you maybe two years, don't they? Or they haven't brought that in yet. Yeah. Yes.\n\nYes. Yes. Yeah. Perfect. And you can go back to that phone if you want to anyway.\n\nYou can choose what you want to. Yeah. Well, good luck. Good luck. Mhmm.\n\nMhmm. Yeah. Okay. Thank you. Thank you for that.\n\nWill it Yep. Fantastic. Thank you. Yeah. I think so.\n\nWhat do you think as well? I know you're not meant to put your word in, but oh, we put it in the more of was high risk, was it? Did it get changed from high risk? Was high risk, and then we changed it. High growth.\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nYes. Yes. Yes. Yes. Yeah.\n\nOkay. Yeah. It will be okay then. Yeah. I suppose with everything the way it's going at the moment, we're better off.\n\nYeah. Speaking the way it is. Yeah. Until we know what's safeguarded. Sounds good.\n\nYes. I do. I do. Yep. Yep.\n\nThe sign request. Yeah. Okay. I said a 140 six. That's good.\n\nYes. I am. Yes. Yeah. That's right.\n\nYes. Yep. Yeah. Okay. Beautiful.\n\nSo they pay you weekly or monthly or one thousand. Yeah. Is that what you're meaning? Per per annum. Yeah.\n\nYeah. Okay. Once a year. Sorry. So that yeah.\n\nSo from total benefit paid from super, that's per annum 1,000. That's what I've gotta pay, is it? No. At the moment. Yep.\n\nOh, okay. Now I understand. Now I understand. I thought that might have been what I got paid if something happens in PB. I'm thinking that's not her address.\n\nYeah. I can. Yep. Yeah. Okay.\n\nBeautiful. Yep. Yep. Yeah. Now I'm yeah.\n\nYeah. Totally. Sorry. I'm a bit bummed. Alright.\n\nYeah. Okay. Good. Yeah. Yeah.\n\nIt makes sense. And I'm I'm sort of glad because I've been told my neck's not too good. So I just wanna be prepared. You know, I may need surgery, and you don't know whether it will go towards or and look. It's not straight away.\n\nIt's in maybe five years or two years. I don't know if that's what that Having that security. Yeah. That's right. Yeah.\n\nThank you. Yep. Okay. Yeah. Okay.\n\nYeah. Okay. That's lovely. It's nice to hear. Yep.\n\nYo. Performance with IRR. Yes. Yep. Yes.\n\nYep. By one carrier. Oh, here they are. Internal. Right.\n\nYeah. Okay. Yep. Yes. Yep.\n\nOh, yeah. Yeah. Yeah. They're down. Yes.\n\nMhmm. I have it. Yeah. Yeah. Gold's done really well.\n\nI was at it was three. Sorry. I thought that was gold. Yeah. Okay.\n\nYep. That is amazing. Yeah. Yeah. Yes.\n\nYes. I was gonna say, yeah, I saw that someone had a price the other day, saw something executed or something like that. So yeah. Are you still happy? I that's good at the Bennett property ETF, so you're still happy with that low amount?\n\nLike, like, three point six three. Yeah. Growth. Yeah. Beautiful.\n\nMhmm. Yes. Yes. Yes. Yes.\n\nMhmm. Yes. Yeah. Yeah. Okay.\n\nYeah. That is pretty good. Yeah. Yeah. Mhmm.\n\nYeah. That is it. Mhmm. Yes. I can.\n\nVanguard. Yes. Yeah. Is that for the year, or is that for yes. It is for yep.\n\nTwelve months. Yes. Beautiful. July the twenty sixth. Beautiful.\n\nSo about 3 thousand. That's pretty good. Yep. Yep. Beautiful.\n\nYeah. That's good. Thank you. Performance with III, photo portfolio. Or you want me to go next oh, sorry.\n\nNext document. It's the graph. No. No. That's fine.\n\nThe Vanguard graph. Yeah. Not too bad. I said Yep. Mhmm.\n\nMhmm. Yes. Mhmm. And I reckon that that might do well at the moment anyway. It's a yeah.\n\nMhmm. Gotcha. Yep. Okay. Beautiful.\n\nYep. Yes. Sure. I have different people. Mhmm.\n\nSeven different people. Mhmm. Yes. Yes. That's right.\n\nI I've done done before too. It's not having a refresh. Mhmm. Yep. Yep.\n\nYes. Yep. Beautiful. Yep. So I've got my signature there.\n\nHow do I just sign? Yep. You did sign and then hit save. It might be, but it might be small. Let me have a look.\n\nOh, I did, but it's small. Yes. Yep. Okay. Solid day.\n\nYeah. Okay. Good. With my crypto, say something big did happen with that. Can I let you get in charge of that and download?\n\nYou know, put it into I don't know. If I wanted some out of it or something like that, I just talked to you about putting that into different accounts. Is that right? Yes. That's beautiful.\n\nYes. Yes. Yes. Beautiful. Yes.\n\nYes. Okay. Beautiful. Yeah. Yeah.\n\nYeah. Yeah. Thank you. Thank you for that. Yeah.\n\nOkay. Beautiful. Yeah. Yeah. Okay.\n\nYeah. Once I see it there, it'll be alright. Thank you. Yeah. Thank you.\n\nThank you. Yeah. Sounds good. Sounds good. Okay?\n\nNo worries. Okay. Not too much. Okay. Fooled you.\n\nBye. Bye.","paragraphs":[{"sentences":[{"text":"Record your name and reason for calling.","start":0.24,"end":2.34,"sentiment":"neutral","sentiment_score":0.013604231710944856},{"text":"I'll see if this person is available.","start":2.3999999,"end":4.34,"sentiment":"neutral","sentiment_score":0.018213720193931034},{"text":"Hello?","start":12.799999,"end":13.299999,"sentiment":"neutral","sentiment_score":0.041411496698856354},{"text":"Yeah.","start":16.825,"end":17.065,"sentiment":"neutral","sentiment_score":0.2121807336807251},{"text":"It is.","start":17.065,"end":17.385,"sentiment":"neutral","sentiment_score":0.22906991839408875}],"sentiment":"neutral","sentiment_score":0.05191431836121612,"num_words":18,"start":0.24,"end":17.385},{"sentences":[{"text":"How are you going?","start":17.385,"end":18.285,"sentiment":"neutral","sentiment_score":0.24708592146635056},{"text":"Is that you, Veronica?","start":18.425,"end":19.485,"sentiment":"neutral","sentiment_score":0.08946569822728634},{"text":"Yeah.","start":21.785,"end":22.185,"sentiment":"neutral","sentiment_score":0.178534135222435},{"text":"Not bad.","start":22.185,"end":22.744999,"sentiment":"neutral","sentiment_score":0.31361594796180725},{"text":"Thank you.","start":22.744999,"end":23.485,"sentiment":"positive","sentiment_score":0.42236968874931335}],"sentiment":"neutral","sentiment_score":0.230516299032248,"num_words":13,"start":17.385,"end":23.485},{"sentences":[{"text":"Going alright.","start":24.185,"end":25.165,"sentiment":"neutral","sentiment_score":0.021421141922473897},{"text":"Must be tired.","start":26.505001,"end":27.545,"sentiment":"neutral","sentiment_score":-0.11251158515612285},{"text":"It's late over there.","start":27.545,"end":28.98,"sentiment":"neutral","sentiment_score":-0.04475969588384032},{"text":"Are you tired?","start":29.939999,"end":31.0,"sentiment":"neutral","sentiment_score":-0.03468502995868524},{"text":"Oh, that's good.","start":43.305,"end":46.605,"sentiment":"positive","sentiment_score":0.5048598249753317}],"sentiment":"neutral","sentiment_score":0.06245287532607714,"num_words":15,"start":24.185,"end":46.605},{"sentences":[{"text":"I mean, too bad, actually.","start":51.065002,"end":52.345,"sentiment":"neutral","sentiment_score":0.08564259707927704},{"text":"Like, fairly busy, but it hasn't been frantic.","start":52.345,"end":56.745003,"sentiment":"neutral","sentiment_score":0.14945330936461687},{"text":"Sort of it's it's relaxed.","start":56.745003,"end":58.41,"sentiment":"neutral","sentiment_score":0.15861103534698487},{"text":"You know?","start":58.87,"end":59.43,"sentiment":"neutral","sentiment_score":0.102003064006567},{"text":"Like yeah.","start":59.43,"end":60.33,"sentiment":"neutral","sentiment_score":0.09076292812824249}],"sentiment":"neutral","sentiment_score":0.12738302824172107,"num_words":22,"start":51.065002,"end":60.33},{"sentences":[{"text":"Well, low key, would you like it instead of faster?","start":61.03,"end":65.21,"sentiment":"neutral","sentiment_score":0.0372470535337925},{"text":"Yeah.","start":65.51,"end":66.01,"sentiment":"neutral","sentiment_score":0.04240249842405319},{"text":"It's not so stressful.","start":67.11,"end":68.17,"sentiment":"neutral","sentiment_score":0.009850434027612208},{"text":"So it's good.","start":68.31,"end":69.11,"sentiment":"neutral","sentiment_score":0.27244797845681507},{"text":"Yeah.","start":69.11,"end":69.61,"sentiment":"neutral","sentiment_score":0.16811051964759827}],"sentiment":"neutral","sentiment_score":0.07577522236265634,"num_words":19,"start":61.03,"end":69.61},{"sentences":[{"text":"It sure is.","start":75.865,"end":76.744995,"sentiment":"neutral","sentiment_score":0.14229197055101395},{"text":"Yep.","start":76.744995,"end":77.244995,"sentiment":"neutral","sentiment_score":0.09118306636810304},{"text":"Fine.","start":84.619995,"end":85.119995,"sentiment":"neutral","sentiment_score":0.10773327946662904},{"text":"Yeah.","start":96.619995,"end":97.1,"sentiment":"neutral","sentiment_score":0.03428654745221138},{"text":"Jolene Ransom, eleventh the eighth nineteen seventy seven, and 2 Alice Road, Meriden 6415.","start":97.1,"end":106.485,"sentiment":"neutral","sentiment_score":0.04177984621907983}],"sentiment":"neutral","sentiment_score":0.062249832600355146,"num_words":20,"start":75.865,"end":106.485},{"sentences":[{"text":"Yeah.","start":124.67999,"end":125.0,"sentiment":"neutral","sentiment_score":0.022469453513622284},{"text":"Probably just the hot shop.","start":125.0,"end":127.659996,"sentiment":"neutral","sentiment_score":0.007887487858533859},{"text":"I was still I don't know.","start":127.985,"end":129.925,"sentiment":"neutral","sentiment_score":-0.037507653857270874},{"text":"If I I'm still maybe interested in that XRP coming up, but I still think I'll probably wait with that as well with.","start":130.065,"end":144.77,"sentiment":"neutral","sentiment_score":0.06971520315045895},{"text":"Have you got anything?","start":145.63,"end":146.85,"sentiment":"neutral","sentiment_score":0.018427263479679823}],"sentiment":"neutral","sentiment_score":0.03882101784722927,"num_words":39,"start":124.67999,"end":146.85},{"sentences":[{"text":"Do you have any thoughts with that either?","start":147.71,"end":149.89,"sentiment":"neutral","sentiment_score":0.01855468680150807},{"text":"Yes.","start":155.39,"end":155.89,"sentiment":"neutral","sentiment_score":-0.008344968780875206},{"text":"Oh, no.","start":164.575,"end":165.155,"sentiment":"neutral","sentiment_score":-0.04637403413653374},{"text":"Yeah.","start":166.33499,"end":166.83499,"sentiment":"neutral","sentiment_score":0.013233641162514688},{"text":"Yeah.","start":170.43001,"end":170.91,"sentiment":"neutral","sentiment_score":0.05812912806868553}],"sentiment":"neutral","sentiment_score":0.009131325122255545,"num_words":13,"start":147.71,"end":170.91},{"sentences":[{"text":"Yeah.","start":170.91,"end":171.41,"sentiment":"neutral","sentiment_score":0.0528622567653656},{"text":"Yeah.","start":171.55,"end":171.95,"sentiment":"neutral","sentiment_score":0.15181219577789307},{"text":"Sounds good.","start":171.95,"end":172.77,"sentiment":"neutral","sentiment_score":0.2931216210126877},{"text":"No.","start":172.83,"end":173.23,"sentiment":"neutral","sentiment_score":-0.011871930211782455},{"text":"I 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now.","start":182.235,"end":185.69499,"sentiment":"neutral","sentiment_score":-0.049461016789651834},{"text":"Yeah.","start":186.795,"end":187.295,"sentiment":"neutral","sentiment_score":-0.01369610894471407},{"text":"Yeah.","start":205.39,"end":205.70999,"sentiment":"neutral","sentiment_score":-0.013247276656329632}],"sentiment":"neutral","sentiment_score":-0.10964645060563558,"num_words":38,"start":174.83,"end":205.70999},{"sentences":[{"text":"I think it was Andrew February, actually.","start":205.70999,"end":207.835,"sentiment":"neutral","sentiment_score":-0.010375362288739},{"text":"Yeah.","start":224.87,"end":225.37,"sentiment":"neutral","sentiment_score":-0.0589812844991684},{"text":"You wouldn't even know what's going on.","start":235.165,"end":237.665,"sentiment":"neutral","sentiment_score":-0.13633197013820922},{"text":"Yeah.","start":249.76,"end":250.26,"sentiment":"neutral","sentiment_score":0.3115895092487335},{"text":"Oh, that's 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expensive.","start":712.35504,"end":716.295,"sentiment":"neutral","sentiment_score":-0.19008270502090455}],"sentiment":"neutral","sentiment_score":-0.12423341155850462,"num_words":28,"start":705.13995,"end":716.295},{"sentences":[{"text":"If you've got someone to come in and do the work, it's gonna be $70.70 grand.","start":716.435,"end":720.935,"sentiment":"neutral","sentiment_score":-0.10719808866269886},{"text":"You know?","start":720.995,"end":721.47504,"sentiment":"neutral","sentiment_score":-0.03165972791612148},{"text":"So yeah.","start":721.47504,"end":722.695,"sentiment":"neutral","sentiment_score":-0.07158951461315155},{"text":"Yeah.","start":724.35504,"end":724.85504,"sentiment":"neutral","sentiment_score":-0.012410156428813934},{"text":"Yeah.","start":728.43,"end":728.93,"sentiment":"neutral","sentiment_score":0.001604875549674034}],"sentiment":"neutral","sentiment_score":-0.08783969020640309,"num_words":22,"start":716.435,"end":728.93},{"sentences":[{"text":"Maybe 28 or something.","start":729.31,"end":731.07,"sentiment":"neutral","sentiment_score":-0.010706381173804402},{"text":"You know?","start":731.07,"end":731.47003,"sentiment":"neutral","sentiment_score":-0.01001970050856471},{"text":"So it really wouldn't be much down from that.","start":731.47003,"end":734.75,"sentiment":"neutral","sentiment_score":-0.09090214284757774},{"text":"I haven't checked it.","start":734.75,"end":736.05,"sentiment":"neutral","sentiment_score":-0.10761398356407881},{"text":"Yeah.","start":736.67,"end":737.17,"sentiment":"neutral","sentiment_score":0.014878664165735245}],"sentiment":"neutral","sentiment_score":-0.06482807407155633,"num_words":20,"start":729.31,"end":737.17},{"sentences":[{"text":"Yes.","start":738.43,"end":738.93,"sentiment":"neutral","sentiment_score":0.028128866106271744},{"text":"Yep.","start":741.52496,"end":742.02496,"sentiment":"neutral","sentiment_score":0.12768509984016418},{"text":"I've got 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I'll see if this person is available.\n\nChannel 0: Veronica. Oakview Financial.\n\nChannel 1: Hello?\n\nChannel 0: Good afternoon.\n\nChannel 1: Yeah. It\n\nChannel 0: Is\n\nChannel 1: is. How are\n\nChannel 0: this\n\nChannel 1: you going?\n\nChannel 0: Jaylene?\n\nChannel 1: Is that\n\nChannel 0: Yeah.\n\nChannel 1: you, Veronica?\n\nChannel 0: Good. How are you?\n\nChannel 1: Yeah. Not bad. Thank you.\n\nChannel 0: Not\n\nChannel 1: Going\n\nChannel 0: that great.\n\nChannel 1: alright.\n\nChannel 0: I\n\nChannel 1: Must be\n\nChannel 0: had you\n\nChannel 1: tired.\n\nChannel 0: booked in\n\nChannel 1: It's late over there. Are\n\nChannel 0: Yeah.\n\nChannel 1: you\n\nChannel 0: It's\n\nChannel 1: tired?\n\nChannel 0: about yes. A little bit. But there's yeah. It's been a big day, but still got still got a few hours to go. But at the end of the day, though, I do have tomorrow off, so\n\nChannel 1: Oh,\n\nChannel 0: that's that's pretty good.\n\nChannel 1: that's good.\n\nChannel 0: Yeah. How's how's your day been?\n\nChannel 1: I mean, too bad, actually. Like, fairly busy, but it hasn't been frantic. Sort of it's it's relaxed. You know? Like\n\nChannel 0: Oh,\n\nChannel 1: yeah.\n\nChannel 0: yeah.\n\nChannel 1: Well, low key, would you like it instead of faster? Yeah.\n\nChannel 0: Yeah. Oh,\n\nChannel 1: It's not\n\nChannel 0: that's\n\nChannel 1: so\n\nChannel 0: great.\n\nChannel 1: stressful. So it's good. Yeah.\n\nChannel 0: Yeah. And I had you book in to go over your annual review. Now is still a good time for you?\n\nChannel 1: It sure is. Yep.\n\nChannel 0: Yep. Great. Now just for usual, I do need to let you know that our calls are being recorded for quality and coaching purposes,\n\nChannel 1: Fine.\n\nChannel 0: if that's okay. Perfect. And even though I can hear that it is you, just for security purposes, could I get you to confirm your full name, date of birth, and address, please?\n\nChannel 1: Yeah. Jolene Ransom, eleventh the eighth nineteen seventy seven, and 2 Alice Road,\n\nChannel 0: Yep.\n\nChannel 1: Meriden 6415.\n\nChannel 0: Yep. Perfect. Now before I do kind of jump into things, I do like to start by asking if there is anything specific that you were hoping any particular questions you might have or whether it's just just a bit of a catch up and see kind of where everything's at.\n\nChannel 1: Yeah. Probably just the hot shop. I\n\nChannel 0: Yep.\n\nChannel 1: was still I don't know. If I I'm still maybe interested in that XRP\n\nChannel 0: Mhmm.\n\nChannel 1: coming up, but I still think I'll probably wait\n\nChannel 0: Yep.\n\nChannel 1: with that as well with.\n\nChannel 0: I kind of see.\n\nChannel 1: Have you got\n\nChannel 0: Yeah.\n\nChannel 1: anything? Do you have any thoughts with that either?\n\nChannel 0: Not really any changes to the positions from kind of when we spoke last\n\nChannel 1: Yes.\n\nChannel 0: time. It's kind of the same. And I think kind of, yeah, like, waiting a little bit and seeing, especially with everything going on in the market and availability\n\nChannel 1: Oh, no.\n\nChannel 0: and stuff is\n\nChannel 1: Yeah.\n\nChannel 0: probably a a good idea right now anyway.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. Sounds good. No. I agree. Things are probably gonna be a little bit hard at the moment anyway, isn't it?\n\nYou know, you got your\n\nChannel 0: Yeah.\n\nChannel 1: oil quite high. Anyway, I\n\nChannel 0: Yes.\n\nChannel 1: don't even know what that is at a barrel right now. Yeah.\n\nChannel 0: Yes. It's I don't know the exact price for it right now, but, yes, it's definitely, obviously, seeing basically, the last twelve months have been quite a bit of up and down. Obviously, we spoke a little bit about it. I think it was January, end of February when we kind of caught\n\nChannel 1: Yeah.\n\nChannel 0: up.\n\nChannel 1: I think it was Andrew February, actually.\n\nChannel 0: Yeah. And it was obviously, that was some fluctuations prior to that. And, obviously, then as well, everything with the war and stuff have seen a bit of fluctuations in the market, which is obviously understandable with everything that's going on. And\n\nChannel 1: Yeah.\n\nChannel 0: then even now with, like, the the budget and everything and property, everything is kind of a little bit a little bit everywhere at the moment.\n\nChannel 1: You wouldn't even know what's going on.\n\nChannel 0: Right? So so yeah. But the good thing is that because we kind of implemented a lot of your stuff in February, things are still\n\nChannel 1: Yeah.\n\nChannel 0: looking pretty good for you, which\n\nChannel 1: Oh,\n\nChannel 0: is great. So\n\nChannel 1: that's good.\n\nChannel 0: I'll, yeah, I'll go through a bit of that review today just to kind of give you a bit of an update where everything's at\n\nChannel 1: Yep.\n\nChannel 0: and see, you know, if you do have any questions. It should be fairly quick today given\n\nChannel 1: Yeah.\n\nChannel 0: we did have a bit of a bit of a catch up not too long ago. But I do still wanna just quickly run through that fax line just to see if there is anything that has changed and if we do need to make any changes to your advice, if anything has changed. So just kind of bear with me as I go through\n\nChannel 1: No\n\nChannel 0: this.\n\nChannel 1: worries.\n\nChannel 0: Perfect. Now your personal situation hasn't changed. Still married with one financial dependent.\n\nChannel 1: Yes. Partner\n\nChannel 0: Yes.\n\nChannel 1: and financial.\n\nChannel 0: Employment wise, still the same, or has any of that changed?\n\nChannel 1: Yeah. It should have been the same, just agent disability. Is that\n\nChannel 0: Yes.\n\nChannel 1: correct? Yes.\n\nChannel 0: Yes.\n\nChannel 1: About\n\nChannel 0: Yep.\n\nChannel 1: 50\n\nChannel 0: Perfect.\n\nChannel 1: 50. Yeah.\n\nChannel 0: And I have income obviously, it fluctuates a little bit for you, but approximately about 90,000. Do you know if that's\n\nChannel 1: Yeah.\n\nChannel 0: roughly the case still?\n\nChannel 1: Yeah. I I was actually yeah. I think it was a 120, actually,\n\nChannel 0: 120?\n\nChannel 1: this\n\nChannel 0: Oh,\n\nChannel 1: year,\n\nChannel 0: that's nice.\n\nChannel 1: and I reckon I'll probably do the same probably\n\nChannel 0: Okay. So\n\nChannel 1: this\n\nChannel 0: about\n\nChannel 1: year.\n\nChannel 0: that.\n\nChannel 1: If not, a little bit more, but, yeah, better\n\nChannel 0: Yep.\n\nChannel 1: off just saying that.\n\nChannel 0: Alright. Perfect. And, obviously, contribution wise, you just make that personal contribution\n\nChannel 1: Yeah.\n\nChannel 0: with the NOI.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Yep.\n\nChannel 1: That\n\nChannel 0: Beautiful.\n\nChannel 1: was the 5,000. Yeah.\n\nChannel 0: Yes. Yep. Perfect.\n\nChannel 1: They haven't changed the law with that yet. They should make it so that, you know, it's compulsory for sole traders, I believe,\n\nChannel 0: Yes.\n\nChannel 1: to pay\n\nChannel 0: They\n\nChannel 1: super.\n\nChannel 0: haven't yes. Because they are especially if you are self employed, unless, like, with you who are pretty across it and you do make contributions, so\n\nChannel 1: Yeah.\n\nChannel 0: many people either forget or don't have the funds to do it. And then, obviously, give it all compounds as well.\n\nChannel 1: Yeah. That's\n\nChannel 0: And then,\n\nChannel 1: right.\n\nChannel 0: yeah, over time, it means that you won't have near as much in super, which obviously impacts retirement a lot.\n\nChannel 1: That's right.\n\nChannel 0: So, yeah, no no changes yet in regards to that or knows if\n\nChannel 1: Yeah.\n\nChannel 0: there will there will change it.\n\nChannel 1: They probably won't, but I'm sort of glad that I've just got smart enough because there was many years that I miss, and I've been just so hard to work within my partner. You\n\nChannel 0: Yeah.\n\nChannel 1: know? And he's got double, you know, like, virtually double. And I'm like, oh, I missed out on, like, a $100 worth of super. You know? So yeah.\n\nSo I'm trying to make it up now.\n\nChannel 0: Yeah. And at least you feel like you still have plenty of time until retirement. Like,\n\nChannel 1: Yes.\n\nChannel 0: the legislation hasn't changed. The earliest you can access super, it's still 60 if you stop working. So, you know, you still have a lot of time\n\nChannel 1: Yes.\n\nChannel 0: If you decided to be like, oh, okay. I'm gonna take it seriously, and you're, like, 58, a little bit different story. At least you can kind of compound and everything for you now, which does make\n\nChannel 1: Yes.\n\nChannel 0: that difference.\n\nChannel 1: Yeah. That's right. Yeah. I will in the next coming couple of years try and put in a little bit more. But, yeah, cost of living is just, yeah, made\n\nChannel 0: And\n\nChannel 1: it a lot\n\nChannel 0: that's what\n\nChannel 1: harder.\n\nChannel 0: everyone's facing at the moment, especially as a\n\nChannel 1: Yeah.\n\nChannel 0: self employed person. So\n\nChannel 1: Yes.\n\nChannel 0: many people are just they just don't have the funds with, you know, interest and living expenses and everything at the moment. It's\n\nChannel 1: Yeah.\n\nChannel 0: just not something people can prioritize, which is\n\nChannel 1: No.\n\nChannel 0: understandable, especially with, like, yeah, fuel prices and everything. We have a lot of truck drivers\n\nChannel 1: Yep.\n\nChannel 0: as well, and a lot of them are are really struggling, obviously,\n\nChannel 1: Are they?\n\nChannel 0: with with everything. Yeah.\n\nChannel 1: I suppose that the fuel prices up so high. Yeah. You don't\n\nChannel 0: Yeah.\n\nChannel 1: think of and then people don't wanna pay. There's gonna\n\nChannel 0: Exactly.\n\nChannel 1: be a whole heap of people going bankrupt. So, yeah, like\n\nChannel 0: Oh,\n\nChannel 1: that.\n\nChannel 0: yes. And\n\nChannel 1: Yeah.\n\nChannel 0: a lot of people have been let go as well because they\n\nChannel 1: Yeah.\n\nChannel 0: they can't keep up with the prices and everything, and,\n\nChannel 1: Yeah.\n\nChannel 0: obviously, it's a lot\n\nChannel 1: Well\n\nChannel 0: more expensive. So,\n\nChannel 1: yeah.\n\nChannel 0: yeah,\n\nChannel 1: I\n\nChannel 0: a\n\nChannel 1: could\n\nChannel 0: lot of\n\nChannel 1: see\n\nChannel 0: people\n\nChannel 1: this\n\nChannel 0: are\n\nChannel 1: going\n\nChannel 0: feeling it.\n\nChannel 1: years ago, and so I got out of it. I thought, oh, I'm gonna change because of I think hairdressing will slow down, and\n\nChannel 0: Yes.\n\nChannel 1: I feel like I've done the right thing.\n\nChannel 0: I think so too, especially what's happened in the last few years. Obviously,\n\nChannel 1: Yeah.\n\nChannel 0: being a bit more of that essential worker in a way than hairdressing. As\n\nChannel 1: That's\n\nChannel 0: as nice\n\nChannel 1: right.\n\nChannel 0: as hairdressing is as well, but,\n\nChannel 1: Yeah.\n\nChannel 0: you\n\nChannel 1: Yeah.\n\nChannel 0: know yeah.\n\nChannel 1: I I look at my sister, and she's got all these staff on, and she's really starting like, people would travel before. Well, they can't afford to travel to go to their\n\nChannel 0: Yes.\n\nChannel 1: salon, so they're just going for what they can in town. So\n\nChannel 0: Yes.\n\nChannel 1: the person in town got busy, but, yeah,\n\nChannel 0: Yes.\n\nChannel 1: they're at the point that they're nearly ready to get rid of staff. So it's\n\nChannel 0: Yeah.\n\nChannel 1: sad. Yeah.\n\nChannel 0: And then sometimes quality as well. Because with hairdressing, you do obviously, you would know a lot better, but it is very expensive if you want, you know, the the service. And, you know,\n\nChannel 1: That's\n\nChannel 0: you can just go through some in the shopping center, but the service and quality might not be as great\n\nChannel 1: right.\n\nChannel 0: as other places. So\n\nChannel 1: Yeah. That is so true.\n\nChannel 0: you know?\n\nChannel 1: But more people are having a cut than what they would have a color as well. You know? So\n\nChannel 0: Mhmm. Yes.\n\nChannel 1: yeah.\n\nChannel 0: Yeah. Kind of reducing that. And I guess as well when it comes to your assets, has I'll just kind of run through what I have and just let me know if any of it has changed. So last time we spoke, your property was valued at about $2.97. Do you know roughly where it's at now?\n\nChannel 1: Look. I would think it's probably about the same.\n\nChannel 0: About\n\nChannel 1: Like,\n\nChannel 0: About\n\nChannel 1: it is\n\nChannel 0: the same?\n\nChannel 1: yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. Yeah. I think it might be the same. Like, I reckon you yeah. I'd probably if I put it on the market, it'd be 300, I think.\n\nLike, people are paying more than\n\nChannel 0: Yep.\n\nChannel 1: well, I possibly could get $3.30, but I I don't wanna say at the moment because I'm still halfway through renovations as well. So,\n\nChannel 0: Yes.\n\nChannel 1: you know, once\n\nChannel 0: When\n\nChannel 1: the renovations\n\nChannel 0: that's finished.\n\nChannel 1: are done, I reckon it might be worth that $3.50.\n\nChannel 0: Yeah. Oh, that's nice. And how long do you have left, do you think,\n\nChannel 1: How long\n\nChannel 0: of the renovation? Yeah.\n\nChannel 1: of the renovations? Oh, look. Because we're doing it ourselves, I think it's gonna be longer. I like to save money.\n\nChannel 0: Yes.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: So I just wanted to tell you that furniture. I would like\n\nChannel 0: Yeah.\n\nChannel 1: Travis\n\nChannel 0: Yeah.\n\nChannel 1: to get a higher paid job, and we pay someone and we should have come straight away. He said he wants to save money. I know he thinks he's saving money, but yes.\n\nChannel 0: It's\n\nChannel 1: So it's\n\nChannel 0: like\n\nChannel 1: been\n\nChannel 0: that,\n\nChannel 1: a bit\n\nChannel 0: isn't\n\nChannel 1: of a\n\nChannel 0: it?\n\nChannel 1: long process.\n\nChannel 0: Yeah. Well, you never know. Or you guys might win the lottery,\n\nChannel 1: Anyway\n\nChannel 0: and, you know, things might change completely.\n\nChannel 1: It's it's definitely right. You got it.\n\nChannel 0: Who knows? Hopefully, I'll receive that call from you one day.\n\nChannel 1: Yeah. That's right. That would be nice. The power of positive thinking. I've definitely\n\nChannel 0: That's\n\nChannel 1: got\n\nChannel 0: right.\n\nChannel 1: that. Yeah. I don't know. It may be a year, year and a half. You know?\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: No.\n\nChannel 1: I'd\n\nChannel 0: That's\n\nChannel 1: like\n\nChannel 0: good.\n\nChannel 1: to stay quicker if I had someone come in, but they're so expensive. If you've got someone to\n\nChannel 0: Yes.\n\nChannel 1: come in and do the work, it's gonna be $70.70 grand.\n\nChannel 0: Oh, yeah.\n\nChannel 1: You know?\n\nChannel 0: Yeah.\n\nChannel 1: So\n\nChannel 0: Everything\n\nChannel 1: yeah.\n\nChannel 0: is just crazy. And do you still\n\nChannel 1: Yeah.\n\nChannel 0: have about 30 on the mortgage?\n\nChannel 1: Yeah. Maybe 28 or something.\n\nChannel 0: 20\n\nChannel 1: You know? So\n\nChannel 0: 8?\n\nChannel 1: it really wouldn't be\n\nChannel 0: Yes.\n\nChannel 1: much down from\n\nChannel 0: Roughly\n\nChannel 1: that. I haven't\n\nChannel 0: the same.\n\nChannel 1: checked it.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: And you still have the two\n\nChannel 1: Yes.\n\nChannel 0: motorbikes as well? Yep.\n\nChannel 1: Yep.\n\nChannel 0: Perfect. And\n\nChannel 1: I've got it.\n\nChannel 0: yes?\n\nChannel 1: I'm trying to work out. The thing that's changed I had a car that got written off.\n\nChannel 0: Yes.\n\nChannel 1: Did I tell you that? And then\n\nChannel 0: Yes.\n\nChannel 1: I bought another car.\n\nChannel 0: Alright.\n\nChannel 1: Yes.\n\nChannel 0: Beautiful. Because last time we spoke, you had it basically just in cash and was\n\nChannel 1: Yes.\n\nChannel 0: waiting\n\nChannel 1: Yes.\n\nChannel 0: to buy a new car. So you did buy a new one, which is\n\nChannel 1: Yes.\n\nChannel 0: good. And how much is that one valued at?\n\nChannel 1: Yes. It's only well, 18,000.\n\nChannel 0: About 18. And\n\nChannel 1: I went\n\nChannel 0: did you\n\nChannel 1: a little\n\nChannel 0: pay\n\nChannel 1: bit\n\nChannel 0: it?\n\nChannel 1: under\n\nChannel 0: Yeah.\n\nChannel 1: cash. Yeah. I just paid the cash.\n\nChannel 0: Yep. Okay. Perfect. And you still have the Jet Ski as well?\n\nChannel 1: Yes. Oh, that's\n\nChannel 0: Yes.\n\nChannel 1: more Travis's legit fee. Yeah.\n\nChannel 0: Yeah? Okay. I'll update that.\n\nChannel 1: Yeah.\n\nChannel 0: And the crypto investments?\n\nChannel 1: Yeah. I still got that.\n\nChannel 0: Yep.\n\nChannel 1: That's down a bit at the moment. It's still yeah.\n\nChannel 0: Yeah. Still\n\nChannel 1: 35, 36, I think.\n\nChannel 0: alright.\n\nChannel 1: But,\n\nChannel 0: Perfect.\n\nChannel 1: yeah, I haven't lost much from it. Yeah. I think I've only lost about 9,000 still at\n\nChannel 0: Okay.\n\nChannel 1: the moment.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: That's not too bad. And you still have the trailer as well?\n\nChannel 1: Yes.\n\nChannel 0: Yeah. And then do you also have another car by the 10,000?\n\nChannel 1: I do. Yes. And I'll\n\nChannel 0: Mhmm.\n\nChannel 1: probably end up selling that shortly. Yeah. I've\n\nChannel 0: Okay.\n\nChannel 1: decided to sell it. Yeah. So just a a project car\n\nChannel 0: Yes. Perfect.\n\nChannel 1: collector's\n\nChannel 0: Now anything else that's changed?\n\nChannel 1: car. No.\n\nChannel 0: Nope. Not as good.\n\nChannel 1: No.\n\nChannel 0: And health wise, any changes or kind of all the same?\n\nChannel 1: Yeah. All the same.\n\nChannel 0: All\n\nChannel 1: Yeah.\n\nChannel 0: the same? Oh, that's good. And estate planning wise, I can see here that we are still waiting on the beneficiary films to come\n\nChannel 1: I\n\nChannel 0: back for your\n\nChannel 1: had\n\nChannel 0: nomination.\n\nChannel 1: terrible on-site. I had terrible.\n\nChannel 0: The most most people are the same, honestly, because it's one of those things you kinda forget about. It's not in the forefront. And, unfortunately, it's usually when either something happens or something happens to someone else that you kinda put\n\nChannel 1: And\n\nChannel 0: it in the forefront. Yeah.\n\nChannel 1: Yes.\n\nChannel 0: But it is obviously\n\nChannel 1: Yes.\n\nChannel 0: very important when you have a moment. Do you need me to post them out again, or do you have them it's just a matter\n\nChannel 1: Yes.\n\nChannel 0: of\n\nChannel 1: No.\n\nChannel 0: finding the time?\n\nChannel 1: I've got them there, but I have just got so much\n\nChannel 0: Yep.\n\nChannel 1: paperwork that I'm\n\nChannel 0: Yeah.\n\nChannel 1: a bit behind on. And,\n\nChannel 0: Yeah.\n\nChannel 1: you know, like,\n\nChannel 0: No.\n\nChannel 1: you'd like to then you get a brand new stove, and then the stove\n\nChannel 0: Yeah.\n\nChannel 1: doesn't work. So then you've got that happening. And then\n\nChannel 0: Oh,\n\nChannel 1: yeah.\n\nChannel 0: yeah.\n\nChannel 1: Just\n\nChannel 0: Oh, we we literally\n\nChannel 1: just\n\nChannel 0: had the same. It was like the stove broke, then the dishwasher,\n\nChannel 1: yes.\n\nChannel 0: and then the dryer all within, like, a week. And I'm like, I I know they said bad luck comes in three, but I'm like, are you kidding me? And they're not cheap either.\n\nChannel 1: Yep. No. They're not. And we were the same, but ours was the fridge, the oven, and the washing machine\n\nChannel 0: Oh.\n\nChannel 1: within\n\nChannel 0: Oh.\n\nChannel 1: two weeks. And and, like, yes. You you don't want the smaller. You want\n\nChannel 0: Yeah.\n\nChannel 1: it\n\nChannel 0: No.\n\nChannel 1: a little bit thicker\n\nChannel 0: Yes.\n\nChannel 1: and yeah. You're\n\nChannel 0: Yes.\n\nChannel 1: looking at thousands and thousands\n\nChannel 0: Oh,\n\nChannel 1: of\n\nChannel 0: yeah.\n\nChannel 1: dollars, basically.\n\nChannel 0: Ex and it's stuff you you use every single day, so it's not that, you know, you you also want okay quality because otherwise, they're gonna keep breaking. But then you don't\n\nChannel 1: Yeah.\n\nChannel 0: wanna\n\nChannel 1: Yes.\n\nChannel 0: pay, you know, the crazy amount either.\n\nChannel 1: Yeah. That's right. You don't wanna buy a budget. You know? Yeah.\n\nI agree.\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: And I'm glad I didn't because of that oven because, you know, especially being out in the middle of nowhere, no one wanted to come out and fix it either. So oh, gosh.\n\nChannel 0: It's a bit it's a bit harder. I can imagine. Well, hopefully, we're\n\nChannel 1: Yeah.\n\nChannel 0: both through with it now, and everything\n\nChannel 1: Exactly\n\nChannel 0: works well for a while.\n\nChannel 1: right. I agree.\n\nChannel 0: Oh, perfect.\n\nChannel 1: I heard you were having a baby. Are you having a baby?\n\nChannel 0: Yes. Who told you that? I was gonna tell you, but someone beat me to it.\n\nChannel 1: Well, yes. I'm happy to hear it. And who was it? One of the gentlemen. We were just having a conversation.\n\nChannel 0: Maybe my colleague, Whitlam. Yeah.\n\nChannel 1: And, yes, it was it\n\nChannel 0: Yeah.\n\nChannel 1: then. And he said\n\nChannel 0: Yeah.\n\nChannel 1: that you you have a good you were the only one in the office or something like that. I'm like, oh, so he's\n\nChannel 0: Yeah.\n\nChannel 1: cool. How\n\nChannel 0: So,\n\nChannel 1: far\n\nChannel 0: yes,\n\nChannel 1: gone are you?\n\nChannel 0: twenty or thirty tomorrow. Thirty weeks. So getting at the end stages. So got about five more weeks then going on maternity leave to just kind of relax for the last few weeks, which will be very exciting. It'll be strange, but very\n\nChannel 1: Yes.\n\nChannel 0: exciting. Yeah.\n\nChannel 1: Yes. Yeah. You'll\n\nChannel 0: Yes.\n\nChannel 1: love it.\n\nChannel 0: Yeah. But,\n\nChannel 1: You'll\n\nChannel 0: yeah, we're\n\nChannel 1: love\n\nChannel 0: having\n\nChannel 1: it.\n\nChannel 0: having\n\nChannel 1: Definitely.\n\nChannel 0: a little go.\n\nChannel 1: Are you? How exciting.\n\nChannel 0: Yeah. Sorry.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: And\n\nChannel 0: Full\n\nChannel 1: this\n\nChannel 0: full\n\nChannel 1: is\n\nChannel 0: nesting\n\nChannel 1: your birth\n\nChannel 0: mode.\n\nChannel 1: too, wasn't it?\n\nChannel 0: Yes.\n\nChannel 1: What'd you\n\nChannel 0: First\n\nChannel 1: say?\n\nChannel 0: first bay full nesting mode at the moment, trying to get everything organized. But,\n\nChannel 1: Oh,\n\nChannel 0: yes,\n\nChannel 1: yeah. You\n\nChannel 0: first\n\nChannel 1: would be.\n\nChannel 0: first baby and first grandchild on both sides. So you can imagine\n\nChannel 1: Oh,\n\nChannel 0: you can\n\nChannel 1: the\n\nChannel 0: you\n\nChannel 1: fast.\n\nChannel 0: can imagine everyone\n\nChannel 1: So much\n\nChannel 0: is,\n\nChannel 1: fast.\n\nChannel 0: yeah, bit crazy,\n\nChannel 1: Oh, it's just\n\nChannel 0: but\n\nChannel 1: fantastic.\n\nChannel 0: very exciting.\n\nChannel 1: That's the yeah.\n\nChannel 0: Yeah.\n\nChannel 1: I so, yeah, how long are you having off work? Is someone gonna take you a spot as well?\n\nChannel 0: Yes. Yeah.\n\nChannel 1: Yes?\n\nChannel 0: So I have twelve twelve months.\n\nChannel 1: Yes?\n\nChannel 0: So in the interim, my colleague Jenna will kind of be taking over from me. So I\n\nChannel 1: Jenna.\n\nChannel 0: will Jenna. Yep. So probably\n\nChannel 1: Yep.\n\nChannel 0: in a couple of weeks, I will send just kind of, like, an introduction email just so\n\nChannel 1: Mhmm.\n\nChannel 0: that, you know, you as well have have their contact details and email and a little bit about her and stuff.\n\nChannel 1: Beautiful.\n\nChannel 0: Yeah. Just sorry. That kind of, you know, transparency. And if you call and you know I'm not there, you know who to contact. And, obviously, everyone can always help, but she will be I'll do kind of a pretty extensive handover to her with clients and stuff.\n\nSo you'll be in very good hands.\n\nChannel 1: Yes. Excellent. Excellent.\n\nChannel 0: Yeah.\n\nChannel 1: And if I wanna speak to someone, like, who do I speak to if I, you know, need you? You know? Like or is it just anyone?\n\nChannel 0: Yes. You sorry.\n\nChannel 1: Sorry.\n\nChannel 0: It will the the it will be Jenna will be the main point of contact just to kind of keep that\n\nChannel 1: Yeah.\n\nChannel 0: consistency so you don't have to deal with multiple people.\n\nChannel 1: Yeah.\n\nChannel 0: Just makes it a little bit easier, but you could just just call the office, and there will be a note on file anyway that I'll be\n\nChannel 1: Mhmm.\n\nChannel 0: on maternity leave and stuff. But even if you just call the office and if you forget her name as well, even if you say, hey. I usually speak to Veronica. I know she's not here anymore. I know that there was someone taking over.\n\nCan I speak to that person? But you will have an\n\nChannel 1: Yeah.\n\nChannel 0: email anyway.\n\nChannel 1: Yeah.\n\nChannel 0: But if you\n\nChannel 1: Yeah.\n\nChannel 0: forget, if you just say, yeah, call the office and and ask, they will put you through\n\nChannel 1: Help\n\nChannel 0: through\n\nChannel 1: out.\n\nChannel 0: to Jenna.\n\nChannel 1: Yeah. Okay.\n\nChannel 0: Yeah.\n\nChannel 1: Lovely.\n\nChannel 0: Yep. Definitely.\n\nChannel 1: Lovely. Yeah.\n\nChannel 0: So you'll\n\nChannel 1: Because\n\nChannel 0: be\n\nChannel 1: you definitely\n\nChannel 0: well looked\n\nChannel 1: need the year.\n\nChannel 0: after.\n\nChannel 1: Definitely\n\nChannel 0: Yes.\n\nChannel 1: need the year.\n\nChannel 0: I think\n\nChannel 1: I think\n\nChannel 0: so\n\nChannel 1: they're\n\nChannel 0: too.\n\nChannel 1: giving you a they gave you maybe two years, don't they? Or they haven't brought that in yet.\n\nChannel 0: No. I wish, But no. It's it's\n\nChannel 1: Yeah.\n\nChannel 0: a twelve twelve months. You you can elect to have more, but then, obviously, finances. And I do love my job as well.\n\nChannel 1: Yes.\n\nChannel 0: So I think I think twelve months is a good a good time that you do still get the first year, which is really important,\n\nChannel 1: Yes. Yes.\n\nChannel 0: and then kind of transitioning back to work, which will be nice.\n\nChannel 1: Yeah. Perfect. And you can go\n\nChannel 0: Yeah.\n\nChannel 1: back to that phone if you want to anyway. You\n\nChannel 0: Exactly.\n\nChannel 1: can choose what\n\nChannel 0: We'll\n\nChannel 1: you\n\nChannel 0: we'll\n\nChannel 1: want to.\n\nChannel 0: we'll see what happens, but very exciting.\n\nChannel 1: Yeah. Well, good luck. Good luck.\n\nChannel 0: No. Thank you so much. But I'll still be here for the next five weeks if there's anything you need in the meantime, though.\n\nChannel 1: Mhmm. Mhmm. Yeah. Okay.\n\nChannel 0: Sorry.\n\nChannel 1: Thank you.\n\nChannel 0: And\n\nChannel 1: Thank\n\nChannel 0: all\n\nChannel 1: you\n\nChannel 0: my\n\nChannel 1: for\n\nChannel 0: emails\n\nChannel 1: that.\n\nChannel 0: will be forwarded to Jenna as well. So if you forget and you email me and I've gone on maternity leave, it will automatically be forwarded. So it's not like\n\nChannel 1: Will\n\nChannel 0: it will\n\nChannel 1: it\n\nChannel 0: just disappear.\n\nChannel 1: Yep.\n\nChannel 0: Yeah.\n\nChannel 1: Fantastic. Thank you.\n\nChannel 0: So that is no problem. Now, Jeline, I guess, otherwise, when it comes to superannuation, has your risk tolerance or anything changed how you view market fluctuations or anything like that, or are you still comfortable with that growth portfolio?\n\nChannel 1: Yeah. I think so. What do you\n\nChannel 0: Yep.\n\nChannel 1: think as well? I know you're not meant to put your word in, but oh, we put it in the more of was high risk, was it? Did it get\n\nChannel 0: It was\n\nChannel 1: changed from high risk?\n\nChannel 0: it\n\nChannel 1: Was\n\nChannel 0: was\n\nChannel 1: high\n\nChannel 0: high\n\nChannel 1: risk, and\n\nChannel 0: high\n\nChannel 1: then we\n\nChannel 0: growth.\n\nChannel 1: changed it.\n\nChannel 0: Yeah.\n\nChannel 1: High\n\nChannel 0: So\n\nChannel 1: growth.\n\nChannel 0: not\n\nChannel 1: Yeah.\n\nChannel 0: high growth. Yeah. So not, like, aggressive or aggressive plus,\n\nChannel 1: Yeah.\n\nChannel 0: which is, like, the the the more kind of extreme ones, if you'd like to say it.\n\nChannel 1: Yeah.\n\nChannel 0: So it's still focusing focusing on that growth. Having about 10% in defensive still, though, to limit fluctuations, But the main\n\nChannel 1: Yeah.\n\nChannel 0: focus is to try to boost that super as much as possible. And,\n\nChannel 1: Yeah.\n\nChannel 0: again, I guess, when we are thinking time frames, because you wanna make sure that you have enough time in the market for those fluctuations. And when you do get closer and closer to retirement, that's when we then want to start, you know, potentially reducing that a little bit because you don't have as much time.\n\nChannel 1: Yes.\n\nChannel 0: But even right now, in a growth portfolio, typically, we would like to see about eight years till retirement,\n\nChannel 1: Yes.\n\nChannel 0: which you do have behind you. So from a time frame\n\nChannel 1: Yes.\n\nChannel 0: point of view, it is a good position. A lot of clients in a similar, you know, age to yourself sits in that high growth, but it's also\n\nChannel 1: Yes.\n\nChannel 0: something that you should be comfortable with. So if you're still comfortable seeing, you know, a\n\nChannel 1: Yeah.\n\nChannel 0: bit of that\n\nChannel 1: Okay.\n\nChannel 0: short term fluctuation, then\n\nChannel 1: Yeah.\n\nChannel 0: it is a suitable\n\nChannel 1: It will\n\nChannel 0: option\n\nChannel 1: be okay\n\nChannel 0: for you still.\n\nChannel 1: then. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: I suppose with everything the way it's going at the moment, we're better off. Yeah. Speaking\n\nChannel 0: Yes.\n\nChannel 1: the way it is. Yeah. Until we know\n\nChannel 0: Yeah.\n\nChannel 1: what's safeguarded. Sounds\n\nChannel 0: Yes.\n\nChannel 1: good.\n\nChannel 0: Yeah. Perfect. Now do you have access to your emails at the moment or not really right\n\nChannel 1: Yes. I do.\n\nChannel 0: now? Yes?\n\nChannel 1: I do.\n\nChannel 0: Okay.\n\nChannel 1: Yep.\n\nChannel 0: Perfect. So I have just sent you an email with a couple of documents to run through if you are able to get that up for me.\n\nChannel 1: Yep. The sign request.\n\nChannel 0: Yes. Sorry. It will ask you to to click on the link. It won't get you to sign right away. It will allow you to open up and look at everything first.\n\nChannel 1: Yeah. Okay. I said a 140\n\nChannel 0: Yeah.\n\nChannel 1: six. That's good.\n\nChannel 0: Yeah. So even though, like we said, the last twelve months have seen fluctuations, we kind of only made those couple of changes in February. So, obviously, it hasn't been as long, but still, things are still heading the right way, which is great. So\n\nChannel 1: Yes.\n\nChannel 0: both your\n\nChannel 1: I\n\nChannel 0: super\n\nChannel 1: am.\n\nChannel 0: and the IDPS has gone up, which is great.\n\nChannel 1: Yes.\n\nChannel 0: And then you do have your insurances there. And I do insurances there. And I do know that you spoke to my colleague, Whitlam, in regards to those insurances, and he gave you that information as well that everything is, you know, paid up to date. And you do have your life and TPD withheld if something ever were to happen.\n\nChannel 1: Yeah. That's right.\n\nChannel 0: Yep. Perfect. Now you are covered for 340,394. You do get a tax rebate because it is paid from within superannuation for you.\n\nChannel 1: Yes.\n\nChannel 0: So after\n\nChannel 1: Yep.\n\nChannel 0: that 15%, it's 1,644 for both those two.\n\nChannel 1: Yeah. Okay. Beautiful.\n\nChannel 0: Yep.\n\nChannel 1: So they pay you weekly or monthly or one\n\nChannel 0: The insurances?\n\nChannel 1: thousand. Yeah. Is that what you're meaning?\n\nChannel 0: The the yearly. Sorry.\n\nChannel 1: Per\n\nChannel 0: It's just the\n\nChannel 1: per\n\nChannel 0: yearly\n\nChannel 1: annum.\n\nChannel 0: amount. Yes. Per annum.\n\nChannel 1: Yeah.\n\nChannel 0: Yes. Sorry. Once\n\nChannel 1: Yeah.\n\nChannel 0: a year.\n\nChannel 1: Okay.\n\nChannel 0: Do you have any\n\nChannel 1: Once\n\nChannel 0: questions\n\nChannel 1: a year.\n\nChannel 0: in regards to your insurances?\n\nChannel 1: Sorry. So that yeah. So from total benefit paid from super,\n\nChannel 0: Yes.\n\nChannel 1: that's per annum 1,000. That's what I've gotta pay, is it? No.\n\nChannel 0: Correct. So the 1,006\n\nChannel 1: At\n\nChannel 0: 100\n\nChannel 1: the\n\nChannel 0: and\n\nChannel 1: moment.\n\nChannel 0: 44 yes. That's\n\nChannel 1: Yep.\n\nChannel 0: how much\n\nChannel 1: Oh,\n\nChannel 0: they\n\nChannel 1: okay.\n\nChannel 0: cost.\n\nChannel 1: Now I understand. Now I understand.\n\nChannel 0: Yeah. But\n\nChannel 1: I thought\n\nChannel 0: the\n\nChannel 1: that might have been what I got paid if something happens in PB. I'm thinking that's not\n\nChannel 0: No.\n\nChannel 1: her\n\nChannel 0: That's\n\nChannel 1: address.\n\nChannel 0: not a lot. No. No. So the there's 340000. That's 394.\n\nThat's, like, a a one lump So that's\n\nChannel 1: Yeah.\n\nChannel 0: for\n\nChannel 1: I can.\n\nChannel 0: life and, for TPD, so you have both. And then to have that cover in place costs you 1,644\n\nChannel 1: Yep.\n\nChannel 0: per\n\nChannel 1: Yeah. Okay. Beautiful.\n\nChannel 0: annum. Does\n\nChannel 1: Yep.\n\nChannel 0: that make sense?\n\nChannel 1: Yep. Yeah. Now\n\nChannel 0: Yep.\n\nChannel 1: I'm\n\nChannel 0: Okay.\n\nChannel 1: yeah. Yeah. Totally.\n\nChannel 0: Perfect. Any\n\nChannel 1: Sorry.\n\nChannel 0: other\n\nChannel 1: I'm\n\nChannel 0: question?\n\nChannel 1: a bit bummed.\n\nChannel 0: No.\n\nChannel 1: Alright.\n\nChannel 0: That's okay. That's okay. It's confusing sometimes as well.\n\nChannel 1: Yeah. Okay. Good.\n\nChannel 0: Yep. Perfect.\n\nChannel 1: Yeah.\n\nChannel 0: Any questions? So that all makes sense.\n\nChannel 1: Yeah. It makes sense. And I'm I'm sort of glad because I've been told my neck's not too good. So I just\n\nChannel 0: Okay.\n\nChannel 1: wanna be prepared. You\n\nChannel 0: Yes.\n\nChannel 1: know, I may need surgery, and you don't know whether it\n\nChannel 0: Okay.\n\nChannel 1: will go towards or and\n\nChannel 0: Yep.\n\nChannel 1: look. It's not straight away. It's in maybe five years or\n\nChannel 0: Okay.\n\nChannel 1: two years. I don't know if that's what\n\nChannel 0: Okay.\n\nChannel 1: that\n\nChannel 0: Well, at least\n\nChannel 1: Having\n\nChannel 0: you do\n\nChannel 1: that\n\nChannel 0: have the\n\nChannel 1: security.\n\nChannel 0: cover.\n\nChannel 1: Yeah.\n\nChannel 0: Yes.\n\nChannel 1: That's right. Yeah.\n\nChannel 0: And if,\n\nChannel 1: Thank you.\n\nChannel 0: hopefully, nothing ever happens. But if anything were to happen and you can't work, just give\n\nChannel 1: Yep.\n\nChannel 0: me a call or send us an\n\nChannel 1: Okay.\n\nChannel 0: email, and then we can have a look at those insurances if we can make a claim because that's also what we're here to help with. So you don't\n\nChannel 1: Yeah.\n\nChannel 0: ever\n\nChannel 1: Okay.\n\nChannel 0: have to just speak to directly. Like, you just contact us, and then we would help you with the whole process. Because the last thing you wanna do, if something were to happen either to you or if you were to pass away over to your loved ones would be to deal with that paperwork and everything like that when you're going through a difficult time.\n\nChannel 1: Yeah. Okay. That's lovely.\n\nChannel 0: Yep.\n\nChannel 1: It's nice to\n\nChannel 0: Yep.\n\nChannel 1: hear. Yep.\n\nChannel 0: Perfect. Now the next document should be your hub twenty four performance report, I believe.\n\nChannel 1: Yo.\n\nChannel 0: Yep. Is that the one that says superannuation on it?\n\nChannel 1: Performance\n\nChannel 0: Let me see.\n\nChannel 1: with IRR.\n\nChannel 0: Yep. It's the first thing you can see. The first line, does that say, Alfiniti Australian Share Fund?\n\nChannel 1: Yes.\n\nChannel 0: Yes. Okay. Perfect. So, yeah, this is your superannuation. So\n\nChannel 1: Yep.\n\nChannel 0: this shows you the twelve month time frame. So, obviously,\n\nChannel 1: Yes.\n\nChannel 0: it won't be super accurate because we have made those changes in February for you.\n\nChannel 1: Yep.\n\nChannel 0: Even though we did make the changes and especially because we swapped out Benelong. So if you look on the second column to the right where it says internal rate of return, can you see that? So it should be second column to the right. And it's, like, a percentage.\n\nChannel 1: By one carrier. Oh, here they are. Internal.\n\nChannel 0: Yeah?\n\nChannel 1: Right.\n\nChannel 0: Yes.\n\nChannel 1: Yeah. Okay. Yep.\n\nChannel 0: So can you see all the percentage for for kind of listed\n\nChannel 1: Yes.\n\nChannel 0: all the different yes. So that is a percentage of the individual investments.\n\nChannel 1: Yep. Oh,\n\nChannel 0: So,\n\nChannel 1: yeah.\n\nChannel 0: obviously, with the manage fund, when they are which is your top two, when there are market fluctuations,\n\nChannel 1: Yeah.\n\nChannel 0: they can fluctuate a little bit more because you do have that kind of active component. So\n\nChannel 1: Yeah.\n\nChannel 0: the ones with the per bracket next to it, they are down. Now the good\n\nChannel 1: They're\n\nChannel 0: thing\n\nChannel 1: down.\n\nChannel 0: is that\n\nChannel 1: Yes.\n\nChannel 0: they are down. Yeah. The good thing is that the one that says $25.62, so that is Benelon, that's the one we changed for you. So you are no longer invested in that one. Yeah.\n\nChannel 1: Mhmm. I have\n\nChannel 0: And\n\nChannel 1: it.\n\nChannel 0: instead, you have the alternative, which is good. So I'm glad we kind of got out when we\n\nChannel 1: Yeah.\n\nChannel 0: did, and that will see things smoothing out for you a little bit moving forward. But you can see all the other investments have done really well. You can even\n\nChannel 1: Yeah. Gold's done really\n\nChannel 0: see really well, and you can even see at that 46\n\nChannel 1: well.\n\nChannel 0: percent, it's your battery tech and lithium, which is which is\n\nChannel 1: I\n\nChannel 0: pretty\n\nChannel 1: was at\n\nChannel 0: crazy. Can you\n\nChannel 1: it\n\nChannel 0: see\n\nChannel 1: was\n\nChannel 0: that?\n\nChannel 1: three. Sorry. I thought that was gold. Yeah. Okay.\n\nYep.\n\nChannel 0: Gold was\n\nChannel 1: That\n\nChannel 0: at\n\nChannel 1: is amazing.\n\nChannel 0: 20. Yeah. Yeah. The gold is at 20, which is still crazy given that's, like, your alternative defensive investment.\n\nChannel 1: Yeah.\n\nChannel 0: So it's not one\n\nChannel 1: Yeah.\n\nChannel 0: that's obviously designed for that kind of fluctuations and high growth. So the global battery tech and lithium is the one at 46, which is crazy, but also kind of understandable given the, obviously, fuel prices and everything we touched on. So, obviously, the demand for electric vehicles and everything has skyrocketed, which is obviously\n\nChannel 1: Yes.\n\nChannel 0: where you your your batteries and lithium and everything kind of comes into play. So that one\n\nChannel 1: Yes.\n\nChannel 0: has done really well. So, overall, it's done pretty good. And the one that was underperforming, we've already changed that for you, which is\n\nChannel 1: I was gonna say, yeah, I saw that someone\n\nChannel 0: good.\n\nChannel 1: had a price the other day, saw something executed or something like that. So yeah.\n\nChannel 0: Yeah. Sorry. Very good that that one came out. Sorry. You are no longer with\n\nChannel 1: Are\n\nChannel 0: that\n\nChannel 1: you\n\nChannel 0: one.\n\nChannel 1: still\n\nChannel 0: Which\n\nChannel 1: happy?\n\nChannel 0: is great.\n\nChannel 1: I that's good at the Bennett property ETF, so you're still happy with that low amount? Like,\n\nChannel 0: Yes.\n\nChannel 1: like,\n\nChannel 0: Yeah.\n\nChannel 1: three\n\nChannel 0: So\n\nChannel 1: point\n\nChannel 0: the\n\nChannel 1: six three. Yeah. Growth. Yeah.\n\nChannel 0: yeah.\n\nChannel 1: Beautiful.\n\nChannel 0: Because, obviously, the fluctuations in the property, it\n\nChannel 1: Mhmm.\n\nChannel 0: is kind of expected for that, and it is still\n\nChannel 1: Yes.\n\nChannel 0: very diversified. So we do wanna make sure we kind of diversify things for you. You don't want everything in, let's say, lithium. Because sometimes people go, oh, well, that one's done really well. Let's put everything in there.\n\nAnd I was like, well, we don't want that because other times when it doesn't do well, then everything will be done. So you wanna\n\nChannel 1: Yes.\n\nChannel 0: make sure you spread things out because this period of time with the property markets have been crazy. Right now, I think as well with the, you know, the budget changes, people are a little bit more hesitant to buy, especially, like,\n\nChannel 1: Yes.\n\nChannel 0: investment property, especially the rules\n\nChannel 1: Yes.\n\nChannel 0: and changes with self managed super fund as well when it comes to property through that is also seeing, you know, a bit of a bit of change, and that's kind of\n\nChannel 1: Mhmm.\n\nChannel 0: natural response as well. And,\n\nChannel 1: Yes.\n\nChannel 0: otherwise,\n\nChannel 1: Yeah.\n\nChannel 0: the the one at 464, that's your defensive investment, which again is is pretty pretty good given it is your your kind of your hybrid investment, like your fixed interest or defensive investment.\n\nChannel 1: Yeah.\n\nChannel 0: So,\n\nChannel 1: Okay.\n\nChannel 0: again,\n\nChannel 1: Yeah.\n\nChannel 0: that's\n\nChannel 1: That is\n\nChannel 0: that's\n\nChannel 1: pretty\n\nChannel 0: pretty\n\nChannel 1: good.\n\nChannel 0: good.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Yeah. So, overall, still quite happy with everything, and I'm\n\nChannel 1: Mhmm.\n\nChannel 0: glad we did touch base when we did, which is\n\nChannel 1: Yeah.\n\nChannel 0: good.\n\nChannel 1: That is it.\n\nChannel 0: Now if you can go to the next one, it should then show you your IDPS performance.\n\nChannel 1: Mhmm.\n\nChannel 0: Can you see that one?\n\nChannel 1: Yes. I can.\n\nChannel 0: Yes. Perfect.\n\nChannel 1: Vanguard.\n\nChannel 0: So, yep, so Vanguard high growth. Again, even though it's a high growth portfolio, it has still done pretty good. So we didn't\n\nChannel 1: Yes.\n\nChannel 0: make any changes to this one when we spoke, which was good because you can even see here that despite the market condition, like we've said, the internal rate of return shows you that after fees is still up by 9.22%, which is\n\nChannel 1: Yeah.\n\nChannel 0: which is really good kind of given, again, the market conditions and\n\nChannel 1: Is that for the year, or is that\n\nChannel 0: stuff.\n\nChannel 1: for\n\nChannel 0: Yes.\n\nChannel 1: yes.\n\nChannel 0: Over the last\n\nChannel 1: It is\n\nChannel 0: 12\n\nChannel 1: for\n\nChannel 0: months.\n\nChannel 1: yep.\n\nChannel 0: Yeah. So so\n\nChannel 1: Twelve months.\n\nChannel 0: from the\n\nChannel 1: Yes.\n\nChannel 0: thirtieth\n\nChannel 1: Beautiful.\n\nChannel 0: of July '25\n\nChannel 1: July\n\nChannel 0: till the twenty\n\nChannel 1: the\n\nChannel 0: ninth\n\nChannel 1: twenty\n\nChannel 0: of July\n\nChannel 1: sixth.\n\nChannel 0: '26.\n\nChannel 1: Beautiful.\n\nChannel 0: Yep.\n\nChannel 1: So about 3\n\nChannel 0: Perfect.\n\nChannel 1: thousand. That's pretty good.\n\nChannel 0: Yeah.\n\nChannel 1: Yep.\n\nChannel 0: About 3,016, and that is just\n\nChannel 1: Yep.\n\nChannel 0: growth from the investments, which which is good,\n\nChannel 1: Beautiful.\n\nChannel 0: which we're happy with. Yeah.\n\nChannel 1: Yeah. That's\n\nChannel 0: Now\n\nChannel 1: good. Thank you.\n\nChannel 0: no. That's okay. Next documents, what can you see?\n\nChannel 1: Performance with III, photo portfolio. Or you want me to go next oh, sorry.\n\nChannel 0: Next\n\nChannel 1: Next document.\n\nChannel 0: document, unless you have any any other\n\nChannel 1: It's\n\nChannel 0: questions.\n\nChannel 1: the graph. No. No. That's fine.\n\nChannel 0: Yep. Perfect. The\n\nChannel 1: The\n\nChannel 0: graph.\n\nChannel 1: Vanguard\n\nChannel 0: Yep.\n\nChannel 1: graph. Yeah.\n\nChannel 0: Yep. So I know you've seen this one before. Vanguard does release one every year, financial year. So the next one should come out in the next couple of weeks, which is good. They just kind of updated to kind of show you the market trends over the last year.\n\nChannel 1: Not too\n\nChannel 0: But\n\nChannel 1: bad.\n\nChannel 0: yep.\n\nChannel 1: I said\n\nChannel 0: No. And you can see as well that it does break down the different asset classes. So\n\nChannel 1: Yep.\n\nChannel 0: with that high growth, you have about 90%. That is a combination of your top four. So you\n\nChannel 1: Mhmm.\n\nChannel 0: can see, like, the the light green, which is your US shares. You have your dark green, which is Australian shares. You have your yellow, which is, like, your international. Yeah. And then property, which is, like, that maroon color.\n\nAnd\n\nChannel 1: Mhmm.\n\nChannel 0: you can see that these have, obviously grown the most, but also fluctuate,\n\nChannel 1: Yes.\n\nChannel 0: and that's why that time frame comes into play as well. And then\n\nChannel 1: Mhmm.\n\nChannel 0: about 10% in those bottom three, which is your defensive, which you can see don't grow as much, a little bit more stable, but we still wanna have some element to that to kind of limit out the\n\nChannel 1: And I\n\nChannel 0: the\n\nChannel 1: reckon\n\nChannel 0: growth investments.\n\nChannel 1: that that might do well at the moment anyway. It's a yeah.\n\nChannel 0: Child certificate of currency? Yes. Your child certificate of currency?\n\nChannel 1: Mhmm.\n\nChannel 0: Yep. Perfect. Again, it just to show you that your insurances is paid up to date\n\nChannel 1: Gotcha.\n\nChannel 0: and everything is in force. You have a a copy over here as well just for your reference of what you have, but that's all kind of paid and up to date.\n\nChannel 1: Yep. Okay. Beautiful. Yep.\n\nChannel 0: Perfect. Next one should be your Oakview services guide.\n\nChannel 1: Yes.\n\nChannel 0: Yep. Perfect. Again, you would have seen this one a couple of times, so I will let you\n\nChannel 1: Sure.\n\nChannel 0: have\n\nChannel 1: I have\n\nChannel 0: a read over\n\nChannel 1: different\n\nChannel 0: that\n\nChannel 1: people.\n\nChannel 0: in your own time.\n\nChannel 1: Mhmm.\n\nChannel 0: Exactly. Nothing\n\nChannel 1: Seven\n\nChannel 0: has\n\nChannel 1: different\n\nChannel 0: changed\n\nChannel 1: people.\n\nChannel 0: it. No important information has changed. It's all\n\nChannel 1: Mhmm.\n\nChannel 0: the same there for you. Like you\n\nChannel 1: Yes.\n\nChannel 0: said, as you scroll through, you will see the team, which is nice, bit of an extension, bit of upgrade to marketing. But, yeah, you'll you'll see myself again on page 10 if you do wanna put a face to the voice.\n\nChannel 1: Yes. That's right.\n\nChannel 0: Yep.\n\nChannel 1: I\n\nChannel 0: Beautiful.\n\nChannel 1: I've done done before\n\nChannel 0: Yeah.\n\nChannel 1: too. It's not\n\nChannel 0: Yes.\n\nChannel 1: having a refresh.\n\nChannel 0: Yeah. Now the next document should be your ongoing service if I'm correct.\n\nChannel 1: Mhmm.\n\nChannel 0: Yep.\n\nChannel 1: Yep.\n\nChannel 0: So that one here, again, you will be quite familiar with it. It is just your ongoing service agreement. Now there is no changes whatsoever in regards to that fee structure. It stays\n\nChannel 1: Yep.\n\nChannel 0: exactly the same at 1.1, and it is reduced because, obviously, Travis is a client as well. So you guys are both on that reduced fee, which is great. So no increases or changes in regards to any of that. And it is not\n\nChannel 1: Yes.\n\nChannel 0: a lock in contract. So, you know, if at any point in time you are not happy, it is not a lock in contract. So by signing this otherwise, it just allows us to manage all your investments and everything for you in the meantime.\n\nChannel 1: Yep. Beautiful.\n\nChannel 0: Yep. Beautiful. So if you are happy to do so, it will ask for a signature and a date at the bottom of that document.\n\nChannel 1: Yep. So I've got my signature there. How do I just\n\nChannel 0: Mhmm.\n\nChannel 1: sign? Yep. You did sign\n\nChannel 0: Yep.\n\nChannel 1: and then\n\nChannel 0: It\n\nChannel 1: hit save.\n\nChannel 0: should often add the date automatically.\n\nChannel 1: It might be, but it might be small. Let me have a look.\n\nChannel 0: That's\n\nChannel 1: Oh, I\n\nChannel 0: okay.\n\nChannel 1: did, but it's small.\n\nChannel 0: Oh, it did?\n\nChannel 1: Yes.\n\nChannel 0: Yeah. That that's\n\nChannel 1: Yep.\n\nChannel 0: all good. And then it should\n\nChannel 1: Okay.\n\nChannel 0: say validate, I believe.\n\nChannel 1: Solid day. Yeah.\n\nChannel 0: Yep.\n\nChannel 1: Okay. Good.\n\nChannel 0: Perfect. And that will then load. Sometimes it takes a minute or two, and then it will come through to myself. And I can get that all loaded and updated. While I wait for that to come through, do you have any other questions or anything for me at this point?\n\nChannel 1: With my crypto, say something big did happen with that. Can I let you get in charge of that and download? You know, put it into I don't know. If I wanted some out of it or something like that, I just talked to you about putting that into different accounts.\n\nChannel 0: Yes.\n\nChannel 1: Is that right?\n\nChannel 0: Yes.\n\nChannel 1: Yes.\n\nChannel 0: Yes.\n\nChannel 1: That's\n\nChannel 0: Exactly. So you just gave us a call. So we typically don't manage crypto because it is very kind of risky and volatile.\n\nChannel 1: beautiful.\n\nChannel 0: So it's\n\nChannel 1: Yes.\n\nChannel 0: not something we often do recommend to clients. But if you have a\n\nChannel 1: Yes.\n\nChannel 0: crypto portfolio and you go, hey. This is what I have. I'm looking to make a change, then we can definitely review it for you. We can still obviously do all the research on it and check it against\n\nChannel 1: Yes.\n\nChannel 0: other options. And if it still shows that what you have is better than other research options, we still always have to follow that best interest duty, which is always making sure that the advice puts you in a better position. But we can most\n\nChannel 1: Beautiful.\n\nChannel 0: definitely do that research to be like, okay. Well, based on all of this, based on all the research, we think it's better to move through x y z, whatever it might be, and we'll factor\n\nChannel 1: Yes.\n\nChannel 0: in, obviously, you know, the fees and everything like that. So, yes, it's definitely something that we\n\nChannel 1: Yes.\n\nChannel 0: can have a look at for you. I'll\n\nChannel 1: Okay.\n\nChannel 0: make a little\n\nChannel 1: Beautiful.\n\nChannel 0: note here as well\n\nChannel 1: Yeah.\n\nChannel 0: if it is something you ever do wanna have a look at.\n\nChannel 1: Yeah.\n\nChannel 0: But like\n\nChannel 1: Yeah.\n\nChannel 0: I said, otherwise, I'm still here for the next five weeks. If there's anything that you do need at any point in time,\n\nChannel 1: Yeah.\n\nChannel 0: but\n\nChannel 1: Thank\n\nChannel 0: otherwise\n\nChannel 1: you. Thank you for that.\n\nChannel 0: no. That's alright. Otherwise, keep a look at for that email. You will have that probably in a couple of weeks to\n\nChannel 1: Yeah.\n\nChannel 0: then have them as direct contact detail as details as well.\n\nChannel 1: Okay.\n\nChannel 0: But if\n\nChannel 1: Beautiful.\n\nChannel 0: you forget, you can always just email me because it'll automatically be redirected to her or just call the office\n\nChannel 1: Yeah. Yeah. Okay. Yeah.\n\nChannel 0: as\n\nChannel 1: Once\n\nChannel 0: well. Yep.\n\nChannel 1: I see it there, it'll be alright. Thank you.\n\nChannel 0: Yeah. Beautiful.\n\nChannel 1: Yeah.\n\nChannel 0: Well, I will let you go and enjoy the rest of your afternoon. And if I don't speak to you again, then hopefully, the next twelve months will be really good for you, and I look forward\n\nChannel 1: Thank\n\nChannel 0: to catching\n\nChannel 1: you.\n\nChannel 0: up\n\nChannel 1: Thank\n\nChannel 0: when I\n\nChannel 1: you.\n\nChannel 0: come back.\n\nChannel 1: Yeah. Sounds good.\n\nChannel 0: Yep.\n\nChannel 1: Sounds good. Okay?\n\nChannel 0: Beautiful.\n\nChannel 1: No worries.\n\nChannel 0: Thank you\n\nChannel 1: Okay.\n\nChannel 0: so much, Darlene. We'll speak soon.\n\nChannel 1: Not too much. Okay. Fooled\n\nChannel 0: Alright.\n\nChannel 1: you. Bye.\n\nChannel 0: Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Record your name and reason for calling.","start":0.24,"end":2.34,"sentiment":"neutral","sentiment_score":0.013604231710944856},{"text":"I'll see if this person is available.","start":2.3999999,"end":4.34,"sentiment":"neutral","sentiment_score":0.018213720193931034}],"sentiment":"neutral","sentiment_score":0.015908975952437947,"channel":1,"num_words":14,"start":0.24,"end":4.34},{"sentences":[{"text":"Veronica.","start":6.0,"end":6.5,"sentiment":"neutral","sentiment_score":0.012399783357977869},{"text":"Oakview 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you can always just email me because it'll automatically be redirected to her or just call the 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see it there, it'll be alright.","start":2431.0198,"end":2432.7998,"sentiment":"neutral","sentiment_score":0.20771811263901846},{"text":"Thank you.","start":2432.94,"end":2433.76,"sentiment":"positive","sentiment_score":0.6730767786502838}],"sentiment":"neutral","sentiment_score":0.31113114953041077,"channel":1,"num_words":9,"start":2431.0198,"end":2433.76},{"sentences":[{"text":"Yeah.","start":2433.46,"end":2433.96,"sentiment":"positive","sentiment_score":0.487258642911911},{"text":"Beautiful.","start":2434.34,"end":2434.84,"sentiment":"positive","sentiment_score":0.7820393443107605}],"sentiment":"positive","sentiment_score":0.6346489936113358,"channel":0,"num_words":2,"start":2433.46,"end":2434.84},{"sentences":[{"text":"Yeah.","start":2434.94,"end":2435.44,"sentiment":"positive","sentiment_score":0.5851688981056213}],"sentiment":"positive","sentiment_score":0.5851688981056213,"channel":1,"num_words":1,"start":2434.94,"end":2435.44},{"sentences":[{"text":"Well, I will let you go and enjoy the rest of your afternoon.","start":2435.22,"end":2438.5,"sentiment":"positive","sentiment_score":0.707599782026731},{"text":"And if I don't speak to you again, then hopefully, the next twelve months will be really good for you, and I look forward","start":2438.5,"end":2446.165,"sentiment":"positive","sentiment_score":0.4602112037440141}],"sentiment":"positive","sentiment_score":0.5471315150325363,"channel":0,"num_words":37,"start":2435.22,"end":2446.165},{"sentences":[{"text":"Thank","start":2446.0051,"end":2446.405,"sentiment":"positive","sentiment_score":0.6498143076896667}],"sentiment":"positive","sentiment_score":0.6498143076896667,"channel":1,"num_words":1,"start":2446.0051,"end":2446.405},{"sentences":[{"text":"to 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good.","start":2450.26,"end":2451.14,"sentiment":"positive","sentiment_score":0.5886418521404266},{"text":"Okay?","start":2451.14,"end":2451.64,"sentiment":"positive","sentiment_score":0.33611518144607544}],"sentiment":"positive","sentiment_score":0.5044662952423096,"channel":1,"num_words":3,"start":2450.26,"end":2451.64},{"sentences":[{"text":"Beautiful.","start":2451.845,"end":2452.345,"sentiment":"positive","sentiment_score":0.6769728660583496}],"sentiment":"positive","sentiment_score":0.6769728660583496,"channel":0,"num_words":1,"start":2451.845,"end":2452.345},{"sentences":[{"text":"No worries.","start":2451.94,"end":2452.8198,"sentiment":"positive","sentiment_score":0.40522754192352295}],"sentiment":"positive","sentiment_score":0.40522754192352295,"channel":1,"num_words":2,"start":2451.94,"end":2452.8198},{"sentences":[{"text":"Thank 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from Fine Equity Financial speak with customers about their annual reviews, personal situations, and finances. They discuss the impact of new legislation on retirement plans and the importance of being a sole proprietor. The speakers also touch on topics such as renovations, estate planning, and risk tolerance. The agents provide information on coverage, risk tolerance, and ongoing service agreements, emphasizing the importance of the ongoing service agreement and providing links for future claims. They also offer assistance and remind customers to review emails for further assistance."},"intents":{"segments":[{"text":"And even though I can hear that it is you, just for security purposes, could I get you to confirm your full name, date of birth, and address, please? Yeah.","start_word":217,"end_word":246,"intents":[{"intent":"Confirm information","confidence_score":0.011165302}]},{"text":"I kind of see. Have you got Yeah. anything? Do you have any thoughts with that either? Not really any changes to the positions from kind of when we spoke last Yes. time. It's kind of the same. And I think kind of, yeah, like, waiting a little bit and seeing, especially with everything going on in the market and availability Oh, no.","start_word":351,"end_word":413,"intents":[{"intent":"Look at market","confidence_score":0.004249955}]},{"text":"Not really any changes to the positions from kind of when we spoke last Yes. time.","start_word":368,"end_word":383,"intents":[{"intent":"Discuss positions","confidence_score":0.026457466}]},{"text":"oil quite high. Anyway, I Yes. don't even know what that is at a barrel right now. Yeah.","start_word":456,"end_word":473,"intents":[{"intent":"Discuss oil price","confidence_score":0.07548817}]},{"text":"And it was obviously, that was some fluctuations prior to that. And, obviously, then as well, everything with the war and stuff have seen a bit of fluctuations in the market, which is obviously understandable with everything that's going on. And Yeah.","start_word":537,"end_word":578,"intents":[{"intent":"Discuss market fluctuations","confidence_score":0.4550304}]},{"text":"I'll, yeah, I'll go through a bit of that review today just to kind of give you a bit of an update where everything's at Yep.","start_word":650,"end_word":675,"intents":[{"intent":"Give update","confidence_score":0.017370673}]},{"text":"we did have a bit of a bit of a catch up not too long ago. But I do still wanna just quickly run through that fax line just to see if there is anything that has changed and if we do need to make any changes to your advice, if anything has changed.","start_word":694,"end_word":747,"intents":[{"intent":"Review fax line","confidence_score":0.0015610862}]},{"text":"I will in the next coming couple of years try and put in a little bit more. But, yeah, cost of living is just, yeah, made And it a lot that's what harder. everyone's facing at the moment, especially as a Yeah.","start_word":1198,"end_word":1239,"intents":[{"intent":"Improve financial situation","confidence_score":0.005994051}]},{"text":"they can't keep up with the prices and everything, and, Yeah.","start_word":1366,"end_word":1376,"intents":[{"intent":"Adjust staffing costs","confidence_score":0.000018727902}]},{"text":"And you still have the Jet Ski as well? Yes. Oh, that's Yes. more Travis's legit fee. Yeah. Yeah? Okay. I'll update that. Yeah.","start_word":2177,"end_word":2200,"intents":[{"intent":"Update information","confidence_score":0.16760792}]},{"text":"And I'll Mhmm. probably end up selling that shortly. Yeah.","start_word":2280,"end_word":2289,"intents":[{"intent":"Sell car","confidence_score":0.011163304}]},{"text":"very important when you have a moment. Do you need me to post them out again, or do you have them it's just a matter Yes.","start_word":2423,"end_word":2448,"intents":[{"intent":"Inquire about requirements","confidence_score":0.00020881197}]},{"text":"I heard you were having a baby. Are you having a baby? Yes.","start_word":2743,"end_word":2755,"intents":[{"intent":"Discuss baby's arrival","confidence_score":0.056698482}]},{"text":"We were just having a conversation. Maybe my colleague, Whitlam. Yeah.","start_word":2786,"end_word":2796,"intents":[{"intent":"Seek clarification on conversation","confidence_score":0.000002542894}]},{"text":"Maybe my colleague, Whitlam. 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You Yes. know, I may need surgery, and you don't know whether it Okay.","start_word":4429,"end_word":4445,"intents":[{"intent":"Prepare for surgery","confidence_score":0.7893979}]},{"text":"have to just speak to directly. Like, you just contact us, and then we would help you with the whole process. Because the last thing you wanna do, if something were to happen either to you or if you were to pass away over to your loved ones would be to deal with that paperwork and everything like that when you're going through a difficult time. Yeah.","start_word":4551,"end_word":4617,"intents":[{"intent":"Speak to you","confidence_score":0.00041267014}]},{"text":"So the global battery tech and lithium is the one at 46, which is crazy, but also kind of understandable given the, obviously, fuel prices and everything we touched on. So, obviously, the demand for electric vehicles and everything has skyrocketed, which is obviously Yes.","start_word":5048,"end_word":5092,"intents":[{"intent":"Address battery and lithium demand","confidence_score":0.0017546408}]},{"text":"the the one at 464, that's your defensive investment, which again is is pretty pretty good given it is your your kind of your hybrid investment, like your fixed interest or defensive investment. Yeah.","start_word":5391,"end_word":5424,"intents":[{"intent":"Connect investment portfolios","confidence_score":0.00005641283}]},{"text":"They just kind of updated to kind of show you the market trends over the last year. Not too But bad.","start_word":5740,"end_word":5760,"intents":[{"intent":"Update market trends","confidence_score":0.62906855}]},{"text":"having a refresh. Yeah. Now the next document should be your ongoing service if I'm correct. Mhmm. Yep.","start_word":6115,"end_word":6132,"intents":[{"intent":"Refresh document","confidence_score":0.0514394}]},{"text":"Now the next document should be your ongoing service if I'm correct. Mhmm. Yep.","start_word":6119,"end_word":6132,"intents":[{"intent":"Load document","confidence_score":0.14515169}]},{"text":"So that one here, again, you will be quite familiar with it. It is just your ongoing service agreement. Now there is no changes whatsoever in regards to that fee structure. It stays Yep. exactly the same at 1.1, and it is reduced because, obviously, Travis is a client as well. So you guys are both on that reduced fee, which is great. So no increases or changes in regards to any of that. And it is not Yes.","start_word":6134,"end_word":6212,"intents":[{"intent":"Verify agreement","confidence_score":0.008253275}]},{"text":"Now there is no changes whatsoever in regards to that fee structure. It stays Yep. exactly the same at 1.1, and it is reduced because, obviously, Travis is a client as well. So you guys are both on that reduced fee, which is great. So no increases or changes in regards to any of that. And it is not Yes.","start_word":6153,"end_word":6212,"intents":[{"intent":"Verify fee structure","confidence_score":0.02564417}]},{"text":"So if you are happy to do so, it will ask for a signature and a date at the bottom of that document. Yep.","start_word":6262,"end_word":6285,"intents":[{"intent":"Sign document","confidence_score":0.68338656}]},{"text":"say validate, I believe. Solid day.","start_word":6350,"end_word":6355,"intents":[{"intent":"Request confirmation","confidence_score":0.00018718156}]},{"text":"And that will then load. Sometimes it takes a minute or two, and then it will come through to myself. And I can get that all loaded and updated. While I wait for that to come through, do you have any other questions or anything for me at this point?","start_word":6361,"end_word":6410,"intents":[{"intent":"Check document load","confidence_score":0.0020708297}]},{"text":"While I wait for that to come through, do you have any other questions or anything for me at this point?","start_word":6390,"end_word":6410,"intents":[{"intent":"Ask questions","confidence_score":0.31595036}]},{"text":"So we typically don't manage crypto because it is very kind of risky and volatile. beautiful.","start_word":6478,"end_word":6493,"intents":[{"intent":"Manage crypto","confidence_score":0.36724538}]},{"text":"crypto portfolio and you go, hey. This is what I have. I'm looking to make a change, then we can definitely review it for you. We can still obviously do all the research on it and check it against Yes. other options.","start_word":6511,"end_word":6552,"intents":[{"intent":"Review crypto portfolio","confidence_score":0.66021603}]},{"text":"in, obviously, you know, the fees and everything like that.","start_word":6634,"end_word":6643,"intents":[{"intent":"Discuss fees","confidence_score":0.030350829}]},{"text":"you forget, you can always just email me because it'll automatically be redirected to her or just call the office Yeah. Yeah.","start_word":6756,"end_word":6777,"intents":[{"intent":"Add to email","confidence_score":0.0035017892}]}]},"sentiments":{"segments":[{"text":"Record your name and reason for calling. I'll see if this person is available. Veronica. Oakview Financial. Hello? Good afternoon. Yeah. It Is is. How are this you going? Jaylene? Is that Yeah. you, Veronica? Good. How are you? Yeah. Not bad.","start_word":0,"end_word":41,"sentiment":"neutral","sentiment_score":0.11857029795646667},{"text":"Thank you.","start_word":42,"end_word":43,"sentiment":"positive","sentiment_score":0.4089028239250183},{"text":"Not Going that great. alright. I Must be had you tired. booked in It's late over there. Are Yeah. you It's tired? about yes. A little bit. But there's yeah. It's been a big day, but still got still got a few hours to go. But at the end of the day, though, I do have tomorrow off, so Oh, that's that's pretty good.","start_word":44,"end_word":107,"sentiment":"neutral","sentiment_score":0.052130695432424545},{"text":"that's good.","start_word":108,"end_word":109,"sentiment":"positive","sentiment_score":0.5884707570075989},{"text":"Yeah. How's how's your day been? I mean, too bad, actually. Like, fairly busy, but it hasn't been frantic. Sort of it's it's relaxed. You know? Like Oh, yeah. yeah. Well, low key, would you like it instead of faster? Yeah. Yeah. Oh, It's not that's so great. stressful. So it's good. Yeah. Yeah. And I had you book in to go over your annual review. Now is still a good time for you? It sure is. Yep. Yep. Great. Now just for usual, I do need to let you know that our calls are being recorded for quality and coaching purposes, Fine. if that's okay. Perfect. And even though I can hear that it is you, just for security purposes, could I get you to confirm your full name, date of birth, and address, please? Yeah. Jolene Ransom, eleventh the eighth nineteen seventy seven, and 2 Alice Road, Yep. Meriden 6415. Yep.","start_word":110,"end_word":262,"sentiment":"neutral","sentiment_score":0.10757534950971603},{"text":"Perfect.","start_word":263,"end_word":263,"sentiment":"positive","sentiment_score":0.38253605365753174},{"text":"Now before I do kind of jump into things, I do like to start by asking if there is anything specific that you were hoping any particular questions you might have or whether it's just just a bit of a catch up and see kind of where everything's at. Yeah. Probably just the hot shop. I Yep. was still I don't know. If I I'm still maybe interested in that XRP Mhmm. coming up, but I still think I'll probably wait Yep. with that as well with. I kind of see. Have you got Yeah. anything? Do you have any thoughts with that either? Not really any changes to the positions from kind of when we spoke last Yes. time. It's kind of the same. And I think kind of, yeah, like, waiting a little bit and seeing, especially with everything going on in the market and availability Oh, no. and stuff is Yeah. probably a a good idea right now anyway. Yeah. Yeah. Yeah. Yeah. Sounds good. No. I agree. Things are probably gonna be a little bit hard at the moment anyway, isn't it? You know, you got your Yeah. oil quite high. Anyway, I Yes. don't even know what that is at a barrel right now. Yeah. Yes. It's I don't know the exact price for it right now, but, yes, it's definitely, obviously, seeing basically, the last twelve months have been quite a bit of up and down. Obviously, we spoke a little bit about it. I think it was January, end of February when we kind of caught up. Yeah. I think it was Andrew February, actually. Yeah. And it was obviously, that was some fluctuations prior to that. And, obviously, then as well, everything with the war and stuff have seen a bit of fluctuations in the market, which is obviously understandable with everything that's going on. And Yeah. then even now with, like, the the budget and everything and property, everything is kind of a little bit a little bit everywhere at the moment. You wouldn't even know what's going on. Right? So so yeah. But the good thing is that because we kind of implemented a lot of your stuff in February, things are still Yeah.","start_word":264,"end_word":637,"sentiment":"neutral","sentiment_score":-0.014517889542375656},{"text":"looking pretty good for you, which Oh, is great. So that's good.","start_word":638,"end_word":649,"sentiment":"positive","sentiment_score":0.5604727268218994},{"text":"I'll, yeah, I'll go through a bit of that review today just to kind of give you a bit of an update where everything's at Yep. and see, you know, if you do have any questions. It should be fairly quick today given Yeah. we did have a bit of a bit of a catch up not too long ago. But I do still wanna just quickly run through that fax line just to see if there is anything that has changed and if we do need to make any changes to your advice, if anything has changed. So just kind of bear with me as I go through No this. worries.","start_word":650,"end_word":761,"sentiment":"neutral","sentiment_score":0.0724718550419701},{"text":"Perfect.","start_word":762,"end_word":762,"sentiment":"positive","sentiment_score":0.3883102238178253},{"text":"Now your personal situation hasn't changed. Still married with one financial dependent. Yes. Partner Yes. and financial. Employment wise, still the same, or has any of that changed? Yeah. It should have been the same, just agent disability. Is that Yes. correct? Yes. Yes. About Yep. 50 Perfect. 50. Yeah. And I have income obviously, it fluctuates a little bit for you, but approximately about 90,000. Do you know if that's Yeah. roughly the case still? Yeah. I I was actually yeah. I think it was a 120, actually, 120? this Oh, year, that's nice. and I reckon I'll probably do the same Okay. probably So this about year. that. If not, a little bit more, but, yeah, better Yep. off just saying that. Alright. Perfect. And, obviously, contribution wise, you just make that personal contribution Yeah. with the NOI. Yeah. Yeah. Yep. That Beautiful. was the 5,000. Yeah. Yes. Yep. Perfect. They haven't changed the law with that yet. They should make it so that, you know, it's compulsory for sole traders, I believe, Yes. to They pay haven't super. yes. Because they are especially if you are self employed, unless, like, with you who are pretty across it and you do make contributions, so Yeah. many people either forget or don't have the funds to do it. And then, obviously, give it all compounds as well. Yeah. That's And then, right. yeah, over time, it means that you won't have near as much in super, which obviously impacts retirement a lot. That's right. So, yeah, no no changes yet in regards to that or knows if Yeah. there will there will change it. They probably won't, but I'm sort of glad that I've just got smart enough because there was many years that I miss, and I've been just so hard to work within my partner. You Yeah. know? And he's got double, you know, like, virtually double. And I'm like, oh, I missed out on, like, a $100 worth of super. You know? So yeah. So I'm trying to make it up now. Yeah. And at least you feel like you still have plenty of time until retirement. Like, Yes. the legislation hasn't changed. The earliest you can access super, it's still 60 if you stop working. So, you know, you still have a lot of time Yes. If you decided to be like, oh, okay. I'm gonna take it seriously, and you're, like, 58, a little bit different story. At least you can kind of compound and everything for you now, which does make Yes. that difference. Yeah. That's right. Yeah. I will in the next coming couple of years try and put in a little bit more. But, yeah, cost of living is just, yeah, made And it a lot that's what harder. everyone's facing at the moment, especially as a Yeah. self employed person. So Yes. many people are just they just don't have the funds with, you know, interest and living expenses and everything at the moment. It's Yeah. just not something people can prioritize, which is No. understandable, especially with, like, yeah, fuel prices and everything. We have a lot of truck drivers Yep. as well, and a lot of them are are really struggling, obviously, Are they? with with everything. Yeah. I suppose that the fuel prices up so high. Yeah. You don't Yeah. think of and then people don't wanna pay. There's gonna Exactly.","start_word":763,"end_word":1336,"sentiment":"neutral","sentiment_score":-0.03729765020304389},{"text":"be a whole heap of people going bankrupt.","start_word":1337,"end_word":1344,"sentiment":"negative","sentiment_score":-0.3683691918849945},{"text":"So, yeah, like Oh, that. yes. And Yeah. a lot of people have been let go as well because they Yeah. they can't keep up with the prices and everything, and, Yeah. obviously, it's a lot Well more expensive. So, yeah. yeah, I a could lot of see people this are going feeling it. years ago, and so I got out of it. I thought, oh, I'm gonna change because of I think hairdressing will slow down, and Yes. I feel like I've done the right thing. I think so too, especially what's happened in the last few years. Obviously, Yeah. being a bit more of that essential worker in a way than hairdressing. As That's as nice right. as hairdressing is as well, but, Yeah. you Yeah. know yeah. I I look at my sister, and she's got all these staff on, and she's really starting like, people would travel before. Well, they can't afford to travel to go to their Yes. salon, so they're just going for what they can in town. So Yes. the person in town got busy, but, yeah, Yes.","start_word":1345,"end_word":1529,"sentiment":"neutral","sentiment_score":-0.09066911951915638},{"text":"they're at the point that they're nearly ready to get rid of staff.","start_word":1530,"end_word":1542,"sentiment":"negative","sentiment_score":-0.3676527440547943},{"text":"So it's Yeah. sad. Yeah. And then sometimes quality as well. Because with hairdressing, you do obviously, you would know a lot better, but it is very expensive if you want, you know, the the service. And, you know, That's you can just go through some in the shopping center, but the service and quality might not be as great right. as other places. So Yeah. That is so true. you know? But more people are having a cut than what they would have a color as well. You know? So Mhmm. Yes. yeah. Yeah. Kind of reducing that. And I guess as well when it comes to your assets, has I'll just kind of run through what I have and just let me know if any of it has changed. So last time we spoke, your property was valued at about $2.97. Do you know roughly where it's at now? Look. I would think it's probably about the same. About Like, About it is the same? yeah. Yeah. Yeah. Yeah. I think it might be the same. Like, I reckon you yeah. I'd probably if I put it on the market, it'd be 300, I think. Like, people are paying more than Yep. well, I possibly could get $3.30, but I I don't wanna say at the moment because I'm still halfway through renovations as well. So, Yes. you know, once When the renovations that's finished. are done, I reckon it might be worth that $3.50. Yeah. Oh, that's nice. And how long do you have left, do you think, How long of the renovation? Yeah. of the renovations? Oh, look. Because we're doing it ourselves, I think it's gonna be longer. I like to save money. Yes. Yeah. Yeah. Yeah. So I just wanted to tell you that furniture. I would like Yeah. Travis Yeah. to get a higher paid job, and we pay someone and we should have come straight away. He said he wants to save money. I know he thinks he's saving money, but yes. It's So it's like been that, a bit isn't of a it? long process. Yeah. Well, you never know. Or you guys might win the lottery, Anyway and, you know, things might change completely. It's it's definitely right. You got it. Who knows? Hopefully, I'll receive that call from you one day. Yeah. That's right.","start_word":1543,"end_word":1937,"sentiment":"neutral","sentiment_score":-0.0413853658151023},{"text":"That would be nice. The power of positive thinking.","start_word":1938,"end_word":1946,"sentiment":"positive","sentiment_score":0.5579601526260376},{"text":"I've definitely That's got right. that. Yeah. I don't know. It may be a year, year and a half. You know? Yeah. Yeah. Yeah. No. I'd That's like good. to stay quicker if I had someone come in, but they're so expensive. If you've got someone to Yes. come in and do the work, it's gonna be $70.70 grand. Oh, yeah. You know? Yeah. So Everything yeah. is just crazy. And do you still Yeah. have about 30 on the mortgage? Yeah. Maybe 28 or something. 20 You know? So 8? it really wouldn't be Yes. much down from Roughly that. I haven't the same. checked it. Yeah. Yeah. And you still have the two Yes. motorbikes as well? Yep. Yep.","start_word":1947,"end_word":2067,"sentiment":"neutral","sentiment_score":-0.05518458426491288},{"text":"Perfect.","start_word":2068,"end_word":2068,"sentiment":"positive","sentiment_score":0.5038479566574097},{"text":"And I've got it. yes? I'm trying to work out. The thing that's changed I had a car that got written off. Yes. Did I tell you that? And then Yes. I bought another car. Alright. Yes.","start_word":2069,"end_word":2105,"sentiment":"neutral","sentiment_score":-0.01515219360589981},{"text":"Beautiful.","start_word":2106,"end_word":2106,"sentiment":"positive","sentiment_score":0.5131598711013794},{"text":"Because last time we spoke, you had it basically just in cash and was Yes. waiting Yes. to buy a new car. So you did buy a new one, which is Yes.","start_word":2107,"end_word":2138,"sentiment":"neutral","sentiment_score":0.0909670516848564},{"text":"good.","start_word":2139,"end_word":2139,"sentiment":"positive","sentiment_score":0.3606288433074951},{"text":"And how much is that one valued at? Yes. It's only well, 18,000. About 18. And I went did you a little pay bit it? under Yeah. cash. Yeah. I just paid the cash. Yep. Okay.","start_word":2140,"end_word":2175,"sentiment":"neutral","sentiment_score":0.05297328531742096},{"text":"Perfect.","start_word":2176,"end_word":2176,"sentiment":"positive","sentiment_score":0.3577650785446167},{"text":"And you still have the Jet Ski as well? Yes. Oh, that's Yes. more Travis's legit fee. Yeah. Yeah? Okay. I'll update that. Yeah. And the crypto investments? Yeah. I still got that. Yep. That's down a bit at the moment. It's still yeah. Yeah. Still 35, 36, I think. alright. But, Perfect. yeah, I haven't lost much from it. Yeah. I think I've only lost about 9,000 still at Okay. the moment. Yeah. Yeah. That's not too bad. And you still have the trailer as well? Yes. Yeah. And then do you also have another car by the 10,000? I do. Yes. And I'll Mhmm. probably end up selling that shortly. Yeah. I've Okay. decided to sell it. Yeah. So just a a project car Yes. Perfect. collector's Now anything else that's changed? car. No.","start_word":2177,"end_word":2312,"sentiment":"neutral","sentiment_score":0.029390856623649597},{"text":"Nope. Not as good.","start_word":2313,"end_word":2316,"sentiment":"negative","sentiment_score":-0.4166567921638489},{"text":"No. And health wise, any changes or kind of all the same? Yeah. All the same. All Yeah. the same?","start_word":2317,"end_word":2336,"sentiment":"neutral","sentiment_score":-0.018828848376870155},{"text":"Oh, that's good.","start_word":2337,"end_word":2339,"sentiment":"positive","sentiment_score":0.36570292711257935},{"text":"And estate planning wise, I can see here that we are still waiting on the beneficiary films to come I back for your had nomination.","start_word":2340,"end_word":2364,"sentiment":"neutral","sentiment_score":0.06294344365596771},{"text":"terrible on-site. I had terrible.","start_word":2365,"end_word":2369,"sentiment":"negative","sentiment_score":-0.4605192542076111},{"text":"The most most people are the same, honestly, because it's one of those things you kinda forget about. It's not in the forefront. And, unfortunately, it's usually when either something happens or something happens to someone else that you kinda put And it in the forefront. Yeah. Yes. But it is obviously Yes. very important when you have a moment. Do you need me to post them out again, or do you have them it's just a matter Yes. of No. finding the time? I've got them there, but I have just got so much Yep. paperwork that I'm Yeah. a bit behind on. And, Yeah. you know, like, No. you'd like to then you get a brand new stove, and then the stove Yeah. doesn't work. So then you've got that happening. And then Oh, yeah. yeah. Just Oh, we we literally just had the same. It was like the stove broke, then the dishwasher, yes. and then the dryer all within, like, a week. And I'm like, I I know they said bad luck comes in three, but I'm like, are you kidding me?","start_word":2370,"end_word":2555,"sentiment":"neutral","sentiment_score":-0.18131723999977112},{"text":"And they're not cheap either.","start_word":2556,"end_word":2560,"sentiment":"negative","sentiment_score":-0.5052145719528198},{"text":"Yep. No. They're not. And we were the same, but ours was the fridge, the oven, and the washing machine Oh. within Oh. two weeks. And and, like, yes. You you don't want the smaller. You want Yeah. it No. a little bit thicker Yes. and yeah. You're Yes. looking at thousands and thousands Oh, of yeah. dollars, basically. Ex and it's stuff you you use every single day, so it's not that, you know, you you also want okay quality because otherwise, they're gonna keep breaking. But then you don't Yeah. wanna Yes. pay, you know, the crazy amount either. Yeah. That's right. You don't wanna buy a budget. You know? Yeah. I agree. Yeah. Yeah. And I'm glad I didn't because of that oven because, you know, especially being out in the middle of nowhere, no one wanted to come out and fix it either. So oh, gosh. It's a bit it's a bit harder. I can imagine. Well, hopefully, we're Yeah. both through with it now, and everything Exactly works well for a while. right. I agree.","start_word":2561,"end_word":2740,"sentiment":"neutral","sentiment_score":-0.07076976783573627},{"text":"Oh, perfect.","start_word":2741,"end_word":2742,"sentiment":"positive","sentiment_score":0.46752429008483887},{"text":"I heard you were having a baby. Are you having a baby? Yes. Who told you that? I was gonna tell you, but someone beat me to it. Well, yes.","start_word":2743,"end_word":2772,"sentiment":"neutral","sentiment_score":0.05842215195298195},{"text":"I'm happy to hear it.","start_word":2773,"end_word":2777,"sentiment":"positive","sentiment_score":0.6466447710990906},{"text":"And who was it? One of the gentlemen. We were just having a conversation. Maybe my colleague, Whitlam. Yeah. And, yes, it was it Yeah. then. And he said Yeah. that you you have a good you were the only one in the office or something like that. I'm like, oh, so he's Yeah. cool. How So, far yes, gone are you? twenty or thirty tomorrow. Thirty weeks. So getting at the end stages. So got about five more weeks then going on maternity leave to just kind of relax for the last few weeks, which will be very exciting. It'll be strange, but very Yes. exciting. Yeah. Yes. Yeah. You'll Yes.","start_word":2778,"end_word":2889,"sentiment":"neutral","sentiment_score":0.0757017731666565},{"text":"love it.","start_word":2890,"end_word":2891,"sentiment":"positive","sentiment_score":0.5190562009811401},{"text":"Yeah.","start_word":2892,"end_word":2892,"sentiment":"neutral","sentiment_score":0.20188570022583008},{"text":"But, You'll yeah, we're love having it.","start_word":2893,"end_word":2899,"sentiment":"positive","sentiment_score":0.4410089552402496},{"text":"having Definitely. a little go. Are you? How exciting. Yeah. Sorry. Yeah. Yeah. And Full this full is nesting your birth mode. too, wasn't it? Yes. What'd you First say? first bay full nesting mode at the moment, trying to get everything organized. But, Oh, yes, yeah. You first would be. first baby and first grandchild on both sides. So you can imagine Oh, you can the you fast. can imagine everyone So much is, fast. yeah, bit crazy, Oh, it's just but fantastic.","start_word":2900,"end_word":2983,"sentiment":"neutral","sentiment_score":0.09395602345466614},{"text":"very exciting.","start_word":2984,"end_word":2985,"sentiment":"positive","sentiment_score":0.5676989555358887},{"text":"That's the yeah. Yeah. I so, yeah, how long are you having off work? Is someone gonna take you a spot as well? Yes. Yeah. Yes? So I have twelve twelve months. Yes? So in the interim, my colleague Jenna will kind of be taking over from me. So I Jenna. will Jenna. Yep. So probably Yep. in a couple of weeks, I will send just kind of, like, an introduction email just so Mhmm. that, you know, you as well have have their contact details and email and a little bit about her and stuff.","start_word":2986,"end_word":3081,"sentiment":"neutral","sentiment_score":0.050830021927443646},{"text":"Beautiful. Yeah.","start_word":3082,"end_word":3083,"sentiment":"positive","sentiment_score":0.4211631417274475},{"text":"Just sorry. That kind of, you know, transparency. And if you call and you know I'm not there, you know who to contact. And, obviously, everyone can always help, but she will be I'll do kind of a pretty extensive handover to her with clients and stuff.","start_word":3084,"end_word":3130,"sentiment":"neutral","sentiment_score":0.19127988815307617},{"text":"So you'll be in very good hands.","start_word":3131,"end_word":3137,"sentiment":"positive","sentiment_score":0.42479610443115234},{"text":"Yes.","start_word":3138,"end_word":3138,"sentiment":"neutral","sentiment_score":0.31297776103019714},{"text":"Excellent. Excellent.","start_word":3139,"end_word":3140,"sentiment":"positive","sentiment_score":0.5328949689865112},{"text":"Yeah. And if I wanna speak to someone, like, who do I speak to if I, you know, need you? You know? Like or is it just anyone? Yes. You sorry. Sorry. It will the the it will be Jenna will be the main point of contact just to kind of keep that Yeah. consistency so you don't have to deal with multiple people. Yeah. Just makes it a little bit easier, but you could just just call the office, and there will be a note on file anyway that I'll be Mhmm. on maternity leave and stuff. But even if you just call the office and if you forget her name as well, even if you say, hey. I usually speak to Veronica. I know she's not here anymore. I know that there was someone taking over. Can I speak to that person? But you will have an Yeah. email anyway. Yeah. But if you Yeah. forget, if you just say, yeah, call the office and and ask, they will put you through Help through out. to Jenna. Yeah. Okay. Yeah. Lovely. Yep. Definitely. Lovely. Yeah. So you'll Because be you definitely well looked need the year. after. Definitely Yes. need the year. I think I think so they're too. giving you a they gave you maybe two years, don't they? Or they haven't brought that in yet. No. I wish, But no. It's it's Yeah. a twelve twelve months. You you can elect to have more, but then, obviously, finances.","start_word":3141,"end_word":3392,"sentiment":"neutral","sentiment_score":0.05724271613779285},{"text":"And I do love my job as well. Yes. So I think I think twelve months is a good a good time that you do still get the first year, which is really important, Yes.","start_word":3393,"end_word":3427,"sentiment":"positive","sentiment_score":0.5459076762199402},{"text":"Yes.","start_word":3428,"end_word":3428,"sentiment":"neutral","sentiment_score":0.305499792098999},{"text":"and then kind of transitioning back to work, which will be nice. Yeah. Perfect.","start_word":3429,"end_word":3442,"sentiment":"positive","sentiment_score":0.4195024669170379},{"text":"And you can go Yeah. back to that phone if you want to anyway. You Exactly. can choose what We'll you we'll want to. we'll see what happens, but very exciting. Yeah.","start_word":3443,"end_word":3474,"sentiment":"neutral","sentiment_score":0.178657665848732},{"text":"Well, good luck. Good luck.","start_word":3475,"end_word":3479,"sentiment":"positive","sentiment_score":0.42659348249435425},{"text":"No.","start_word":3480,"end_word":3480,"sentiment":"neutral","sentiment_score":0.10626240819692612},{"text":"Thank you so much.","start_word":3481,"end_word":3484,"sentiment":"positive","sentiment_score":0.3338158130645752},{"text":"But I'll still be here for the next five weeks if there's anything you need in the meantime, though. Mhmm. Mhmm. Yeah. Okay. Sorry. Thank you.","start_word":3485,"end_word":3510,"sentiment":"neutral","sentiment_score":0.1008334830403328},{"text":"And Thank all you my for emails that.","start_word":3511,"end_word":3518,"sentiment":"positive","sentiment_score":0.3746969997882843},{"text":"will be forwarded to Jenna as well. So if you forget and you email me and I've gone on maternity leave, it will automatically be forwarded. So it's not like Will it will it just disappear. Yep.","start_word":3519,"end_word":3555,"sentiment":"neutral","sentiment_score":0.1596711426973343},{"text":"Yeah. Fantastic. Thank you.","start_word":3556,"end_word":3559,"sentiment":"positive","sentiment_score":0.5323471426963806},{"text":"So that is no problem. Now, Jeline, I guess, otherwise, when it comes to superannuation, has your risk tolerance or anything changed how you view market fluctuations or anything like that, or are you still comfortable with that growth portfolio? Yeah. I think so. What do you Yep. think as well? I know you're not meant to put your word in, but oh, we put it in the more of was high risk, was it? Did it get It was changed from high risk? it Was was high high risk, and high then we growth. changed it. Yeah. High So growth. not Yeah. high growth. Yeah. So not, like, aggressive or aggressive plus, Yeah. which is, like, the the the more kind of extreme ones, if you'd like to say it. Yeah. So it's still focusing focusing on that growth. Having about 10% in defensive still, though, to limit fluctuations, But the main Yeah. focus is to try to boost that super as much as possible. And, Yeah. again, I guess, when we are thinking time frames, because you wanna make sure that you have enough time in the market for those fluctuations. And when you do get closer and closer to retirement, that's when we then want to start, you know, potentially reducing that a little bit because you don't have as much time. Yes. But even right now, in a growth portfolio, typically, we would like to see about eight years till retirement, Yes. which you do have behind you. So from a time frame Yes.","start_word":3560,"end_word":3817,"sentiment":"neutral","sentiment_score":0.02689335950065491},{"text":"point of view, it is a good position.","start_word":3818,"end_word":3825,"sentiment":"positive","sentiment_score":0.4939219057559967},{"text":"A lot of clients in a similar, you know, age to yourself sits in that high growth, but it's also Yes. something that you should be comfortable with. So if you're still comfortable seeing, you know, a Yeah. bit of that Okay. short term fluctuation, then Yeah. it is a suitable It will option be okay for you still. then. Yeah. Yeah. I suppose with everything the way it's going at the moment, we're better off. Yeah. Speaking Yes. the way it is. Yeah. Until we know Yeah. what's safeguarded. Sounds Yes. good. Yeah. Perfect. Now do you have access to your emails at the moment or not really right Yes. I do. now? Yes? I do. Okay. Yep.","start_word":3826,"end_word":3944,"sentiment":"neutral","sentiment_score":0.09449688345193864},{"text":"Perfect.","start_word":3945,"end_word":3945,"sentiment":"positive","sentiment_score":0.34613704681396484},{"text":"So I have just sent you an email with a couple of documents to run through if you are able to get that up for me. Yep. The sign request. Yes. Sorry. It will ask you to to click on the link. It won't get you to sign right away. It will allow you to open up and look at everything first. Yeah. Okay. I said a 140 Yeah. six.","start_word":3946,"end_word":4015,"sentiment":"neutral","sentiment_score":0.10378257930278778},{"text":"That's good.","start_word":4016,"end_word":4017,"sentiment":"positive","sentiment_score":0.3957968354225158},{"text":"Yeah. So even though, like we said, the last twelve months have seen fluctuations, we kind of only made those couple of changes in February.","start_word":4018,"end_word":4042,"sentiment":"neutral","sentiment_score":-0.04055244475603104},{"text":"So, obviously, it hasn't been as long, but still, things are still heading the right way, which is great. So Yes. both your I super am. and the IDPS has gone up, which is great.","start_word":4043,"end_word":4077,"sentiment":"positive","sentiment_score":0.5564317107200623},{"text":"Yes. And then you do have your insurances there. And I do insurances there. And I do know that you spoke to my colleague, Whitlam, in regards to those insurances, and he gave you that information as well that everything is, you know, paid up to date. And you do have your life and TPD withheld if something ever were to happen. Yeah. That's right. Yep.","start_word":4078,"end_word":4143,"sentiment":"neutral","sentiment_score":0.1542207896709442},{"text":"Perfect.","start_word":4144,"end_word":4144,"sentiment":"positive","sentiment_score":0.5042605400085449},{"text":"Now you are covered for 340,394. You do get a tax rebate because it is paid from within superannuation for you. Yes. So after Yep. that 15%, it's 1,644 for both those two. Yeah. Okay.","start_word":4145,"end_word":4179,"sentiment":"neutral","sentiment_score":0.18307499587535855},{"text":"Beautiful.","start_word":4180,"end_word":4180,"sentiment":"positive","sentiment_score":0.3711709380149842},{"text":"Yep. So they pay you weekly or monthly or one The insurances? thousand. Yeah. Is that what you're meaning? The the yearly. Sorry. Per It's just the per yearly annum. amount. Yes. Per annum. Yeah. Yes. Sorry. Once Yeah. a year. Okay. Do you have any Once questions a year. in regards to your insurances? Sorry. So that yeah. So from total benefit paid from super, Yes. that's per annum 1,000. That's what I've gotta pay, is it? No. Correct. So the 1,006 At 100 the and moment. 44 yes. That's Yep. how much Oh, they okay. cost. Now I understand. Now I understand. Yeah. But I thought the that might have been what I got paid if something happens in PB. I'm thinking that's not No. her That's address. not a lot. No. No. So the there's 340000. That's 394. That's, like, a a one lump So that's Yeah. for I can. life and, for TPD, so you have both. And then to have that cover in place costs you 1,644 Yep. per Yeah. Okay. Beautiful. annum. Does Yep. that make sense? Yep. Yeah. Now Yep. I'm Okay. yeah. Yeah.","start_word":4181,"end_word":4371,"sentiment":"neutral","sentiment_score":-0.005272659429236857},{"text":"Totally. Perfect.","start_word":4372,"end_word":4373,"sentiment":"positive","sentiment_score":0.4035932719707489},{"text":"Any Sorry. other I'm question?","start_word":4374,"end_word":4378,"sentiment":"neutral","sentiment_score":-0.02298309840261936},{"text":"a bit bummed.","start_word":4379,"end_word":4381,"sentiment":"negative","sentiment_score":-0.38157960772514343},{"text":"No. Alright. That's okay. That's okay. It's confusing sometimes as well. Yeah. Okay. Good. Yep. Perfect. Yeah. Any questions? So that all makes sense. Yeah. It makes sense. And I'm I'm sort of glad because I've been told my neck's not too good. So I just Okay. wanna be prepared. You Yes. know, I may need surgery, and you don't know whether it Okay. will go towards or and Yep. look. It's not straight away. It's in maybe five years or Okay. two years. I don't know if that's what Okay. that Well, at least Having you do that have the security. cover. Yeah. Yes. That's right. Yeah. And if, Thank you. hopefully, nothing ever happens. But if anything were to happen and you can't work, just give Yep. me a call or send us an Okay. email, and then we can have a look at those insurances if we can make a claim because that's also what we're here to help with. So you don't Yeah. ever Okay. have to just speak to directly. Like, you just contact us, and then we would help you with the whole process. Because the last thing you wanna do, if something were to happen either to you or if you were to pass away over to your loved ones would be to deal with that paperwork and everything like that when you're going through a difficult time. Yeah. Okay.","start_word":4382,"end_word":4618,"sentiment":"neutral","sentiment_score":0.002451009815558791},{"text":"That's lovely.","start_word":4619,"end_word":4620,"sentiment":"positive","sentiment_score":0.4013741910457611},{"text":"Yep.","start_word":4621,"end_word":4621,"sentiment":"neutral","sentiment_score":0.26847606897354126},{"text":"It's nice to Yep.","start_word":4622,"end_word":4625,"sentiment":"positive","sentiment_score":0.37653085589408875},{"text":"hear. Yep. Perfect. Now the next document should be your hub twenty four performance report, I believe. Yo. Yep. Is that the one that says superannuation on it? Performance Let me see. with IRR. Yep. It's the first thing you can see. The first line, does that say, Alfiniti Australian Share Fund? Yes. Yes.","start_word":4626,"end_word":4679,"sentiment":"neutral","sentiment_score":0.0743863367372089},{"text":"Okay. Perfect. So, yeah, this is your superannuation.","start_word":4680,"end_word":4687,"sentiment":"positive","sentiment_score":0.4320560693740845},{"text":"So Yep. this shows you the twelve month time frame. So, obviously, Yes. it won't be super accurate because we have made those changes in February for you. Yep. Even though we did make the changes and especially because we swapped out Benelong. So if you look on the second column to the right where it says internal rate of return, can you see that? So it should be second column to the right. And it's, like, a percentage. By one carrier. Oh, here they are. Internal. Yeah? Right. Yes. Yeah. Okay. Yep. So can you see all the percentage for for kind of listed Yes. all the different yes. So that is a percentage of the individual investments. Yep. Oh, So, yeah. obviously, with the manage fund, when they are which is your top two, when there are market fluctuations, Yeah. they can fluctuate a little bit more because you do have that kind of active component. So Yeah. the ones with the per bracket next to it, they are down. Now the good They're thing down. is that Yes. they are down. Yeah. The good thing is that the one that says $25.62, so that is Benelon, that's the one we changed for you. So you are no longer invested in that one. Yeah. Mhmm. I have And it. instead, you have the alternative, which is good.","start_word":4688,"end_word":4916,"sentiment":"neutral","sentiment_score":0.03372181951999664},{"text":"So I'm glad we kind of got out when we Yeah. did, and that will see things smoothing out for you a little bit moving forward. But you can see all the other investments have done really well.","start_word":4917,"end_word":4954,"sentiment":"positive","sentiment_score":0.42552974820137024},{"text":"You can even Yeah. Gold's done really see really well, and you can even see at that 46 well. percent, it's your battery tech and lithium, which is which is I pretty was at crazy. Can you it see was that? three. Sorry. I thought that was gold. Yeah. Okay. Yep. Gold was That at is amazing. 20. Yeah. Yeah. The gold is at 20, which is still crazy given that's, like, your alternative defensive investment. Yeah. So it's not one Yeah. that's obviously designed for that kind of fluctuations and high growth. So the global battery tech and lithium is the one at 46, which is crazy, but also kind of understandable given the, obviously, fuel prices and everything we touched on. So, obviously, the demand for electric vehicles and everything has skyrocketed, which is obviously Yes. where you your your batteries and lithium and everything kind of comes into play.","start_word":4955,"end_word":5106,"sentiment":"neutral","sentiment_score":0.0771312284234323},{"text":"So that one Yes. has done really well. So, overall, it's done pretty good.","start_word":5107,"end_word":5120,"sentiment":"positive","sentiment_score":0.5461209416389465},{"text":"And the one that was underperforming, we've already changed that for you, which is I was gonna say, yeah, I saw that someone good. had a price the other day, saw something executed or something like that. So yeah. Yeah. Sorry.","start_word":5121,"end_word":5161,"sentiment":"neutral","sentiment_score":0.06903775036334991},{"text":"Very good that that one came out.","start_word":5162,"end_word":5168,"sentiment":"positive","sentiment_score":0.3449193239212036},{"text":"Sorry. You are no longer with Are that you one. still Which happy?","start_word":5169,"end_word":5181,"sentiment":"neutral","sentiment_score":-0.028799090534448624},{"text":"is great.","start_word":5182,"end_word":5183,"sentiment":"positive","sentiment_score":0.3344425559043884},{"text":"I that's good at the Bennett property ETF, so you're still happy with that low amount? Like, Yes. like, Yeah. three So point the six three. Yeah. Growth. Yeah. yeah.","start_word":5184,"end_word":5213,"sentiment":"neutral","sentiment_score":0.17189635336399078},{"text":"Beautiful.","start_word":5214,"end_word":5214,"sentiment":"positive","sentiment_score":0.401593804359436},{"text":"Because, obviously, the fluctuations in the property, it Mhmm. is kind of expected for that, and it is still Yes. very diversified. So we do wanna make sure we kind of diversify things for you. You don't want everything in, let's say, lithium. Because sometimes people go, oh, well, that one's done really well. Let's put everything in there. And I was like, well, we don't want that because other times when it doesn't do well, then everything will be done. So you wanna Yes. make sure you spread things out because this period of time with the property markets have been crazy. Right now, I think as well with the, you know, the budget changes, people are a little bit more hesitant to buy, especially, like, Yes. investment property, especially the rules Yes. and changes with self managed super fund as well when it comes to property through that is also seeing, you know, a bit of a bit of change, and that's kind of Mhmm. natural response as well. And, Yes. otherwise, Yeah. the the one at 464, that's your defensive investment, which again is is pretty pretty good given it is your your kind of your hybrid investment, like your fixed interest or defensive investment. Yeah. So, Okay. again, Yeah.","start_word":5215,"end_word":5427,"sentiment":"neutral","sentiment_score":0.04461914329339221},{"text":"that's That is that's pretty pretty good. good.","start_word":5428,"end_word":5435,"sentiment":"positive","sentiment_score":0.49888524413108826},{"text":"Yeah. Yeah. Yeah.","start_word":5436,"end_word":5438,"sentiment":"neutral","sentiment_score":0.2680555284023285},{"text":"So, overall, still quite happy with everything, and I'm Mhmm.","start_word":5439,"end_word":5448,"sentiment":"positive","sentiment_score":0.46055343747138977},{"text":"glad we did touch base when we did, which is Yeah.","start_word":5449,"end_word":5459,"sentiment":"neutral","sentiment_score":0.31591254472732544},{"text":"good.","start_word":5460,"end_word":5460,"sentiment":"positive","sentiment_score":0.4323311150074005},{"text":"That is it. Now if you can go to the next one, it should then show you your IDPS performance. Mhmm. Can you see that one? Yes. I can. Yes.","start_word":5461,"end_word":5490,"sentiment":"neutral","sentiment_score":0.10521180182695387},{"text":"Perfect.","start_word":5491,"end_word":5491,"sentiment":"positive","sentiment_score":0.46486666798591614},{"text":"Vanguard. So, yep, so Vanguard high growth.","start_word":5492,"end_word":5498,"sentiment":"neutral","sentiment_score":0.2497298568487167},{"text":"Again, even though it's a high growth portfolio, it has still done pretty good.","start_word":5499,"end_word":5512,"sentiment":"positive","sentiment_score":0.3565375506877899},{"text":"So we didn't Yes. make any changes to this one when we spoke, which was good because you can even see here that despite the market condition, like we've said, the internal rate of return shows you that after fees is still up by 9.22%, which is Yeah. which is really good kind of given, again, the market conditions and Is that for the year, or is that stuff. for Yes. yes. Over the last It is 12 for months. yep. Yeah. So so Twelve months. from the Yes. thirtieth Beautiful. of July '25 July till the twenty the ninth twenty of July sixth. '26. Beautiful. Yep. So about 3 Perfect. thousand. That's pretty good. Yeah. Yep. About 3,016, and that is just Yep. growth from the investments, which which is good, Beautiful.","start_word":5513,"end_word":5645,"sentiment":"neutral","sentiment_score":0.12622202932834625},{"text":"which we're happy with.","start_word":5646,"end_word":5649,"sentiment":"positive","sentiment_score":0.377898633480072},{"text":"Yeah. Yeah. That's Now good. Thank you. no. That's okay. Next documents, what can you see? Performance with III, photo portfolio. Or you want me to go next oh, sorry. Next Next document. document, unless you have any any other It's questions. the graph. No. No. That's fine. Yep. Perfect. The The graph. Vanguard Yep. graph. Yeah. Yep. So I know you've seen this one before. Vanguard does release one every year, financial year.","start_word":5650,"end_word":5723,"sentiment":"neutral","sentiment_score":0.06778634379844407},{"text":"So the next one should come out in the next couple of weeks, which is good. They just kind of updated to kind of show you the market trends over the last year.","start_word":5724,"end_word":5756,"sentiment":"positive","sentiment_score":0.47526174783706665},{"text":"Not too But bad. yep. I said No. And you can see as well that it does break down the different asset classes. So Yep. with that high growth, you have about 90%. That is a combination of your top four. So you Mhmm. can see, like, the the light green, which is your US shares. You have your dark green, which is Australian shares. You have your yellow, which is, like, your international. Yeah. And then property, which is, like, that maroon color. And Mhmm. you can see that these have, obviously grown the most, but also fluctuate, Yes. and that's why that time frame comes into play as well. And then Mhmm. about 10% in those bottom three, which is your defensive, which you can see don't grow as much, a little bit more stable, but we still wanna have some element to that to kind of limit out the And I the reckon growth investments. that that might do well at the moment anyway. It's a yeah. Child certificate of currency? Yes. Your child certificate of currency? Mhmm. Yep. Perfect. Again, it just to show you that your insurances is paid up to date Gotcha. and everything is in force. You have a a copy over here as well just for your reference of what you have, but that's all kind of paid and up to date. Yep. Okay.","start_word":5757,"end_word":5988,"sentiment":"neutral","sentiment_score":0.07320306450128555},{"text":"Beautiful.","start_word":5989,"end_word":5989,"sentiment":"positive","sentiment_score":0.5210561156272888},{"text":"Yep.","start_word":5990,"end_word":5990,"sentiment":"neutral","sentiment_score":0.33193331956863403},{"text":"Perfect.","start_word":5991,"end_word":5991,"sentiment":"positive","sentiment_score":0.5734145641326904},{"text":"Next one should be your Oakview services guide. Yes. Yep. Perfect. Again, you would have seen this one a couple of times, so I will let you Sure. have I have a read over different that people. in your own time. Mhmm. Exactly. Nothing Seven has different changed people. it. No important information has changed. It's all Mhmm. the same there for you. Like you Yes.","start_word":5992,"end_word":6057,"sentiment":"neutral","sentiment_score":0.07863207906484604},{"text":"said, as you scroll through, you will see the team, which is nice, bit of an extension, bit of upgrade to marketing.","start_word":6058,"end_word":6079,"sentiment":"positive","sentiment_score":0.35191187262535095},{"text":"But, yeah, you'll you'll see myself again on page 10 if you do wanna put a face to the voice. Yes. That's right. Yep.","start_word":6080,"end_word":6103,"sentiment":"neutral","sentiment_score":0.1437812298536301},{"text":"I Beautiful.","start_word":6104,"end_word":6105,"sentiment":"positive","sentiment_score":0.495194673538208},{"text":"I've done done before Yeah. too. It's not Yes. having a refresh. Yeah. Now the next document should be your ongoing service if I'm correct. Mhmm. Yep. Yep. So that one here, again, you will be quite familiar with it. It is just your ongoing service agreement. Now there is no changes whatsoever in regards to that fee structure. It stays Yep. exactly the same at 1.1, and it is reduced because, obviously, Travis is a client as well.","start_word":6106,"end_word":6184,"sentiment":"neutral","sentiment_score":0.10996977239847185},{"text":"So you guys are both on that reduced fee, which is great.","start_word":6185,"end_word":6196,"sentiment":"positive","sentiment_score":0.5574482679367065},{"text":"So no increases or changes in regards to any of that. And it is not Yes. a lock in contract. So, you know, if at any point in time you are not happy, it is not a lock in contract. So by signing this otherwise, it just allows us to manage all your investments and everything for you in the meantime. Yep. Beautiful. Yep.","start_word":6197,"end_word":6260,"sentiment":"neutral","sentiment_score":0.05826231837272644},{"text":"Beautiful.","start_word":6261,"end_word":6261,"sentiment":"positive","sentiment_score":0.3683263659477234},{"text":"So if you are happy to do so, it will ask for a signature and a date at the bottom of that document. Yep. So I've got my signature there. How do I just Mhmm. sign? Yep. You did sign Yep. and then It hit save. should often add the date automatically. It might be, but it might be small. Let me have a look. That's Oh, I okay. did, but it's small. Oh, it did? Yes. Yeah. That that's Yep. all good. And then it should Okay. say validate, I believe. Solid day. Yeah. Yep. Okay.","start_word":6262,"end_word":6358,"sentiment":"neutral","sentiment_score":0.0835723876953125},{"text":"Good. Perfect.","start_word":6359,"end_word":6360,"sentiment":"positive","sentiment_score":0.4568682312965393},{"text":"And that will then load. Sometimes it takes a minute or two, and then it will come through to myself. And I can get that all loaded and updated. While I wait for that to come through, do you have any other questions or anything for me at this point? With my crypto, say something big did happen with that. Can I let you get in charge of that and download? You know, put it into I don't know. If I wanted some out of it or something like that, I just talked to you about putting that into different accounts. Yes. Is that right? Yes. Yes. Yes. That's Exactly. So you just gave us a call. So we typically don't manage crypto because it is very kind of risky and volatile.","start_word":6361,"end_word":6492,"sentiment":"neutral","sentiment_score":0.1036224944912123},{"text":"beautiful.","start_word":6493,"end_word":6493,"sentiment":"positive","sentiment_score":0.47008639574050903},{"text":"So it's Yes. not something we often do recommend to clients. But if you have a Yes. crypto portfolio and you go, hey. This is what I have. I'm looking to make a change, then we can definitely review it for you. We can still obviously do all the research on it and check it against Yes. other options. And if it still shows that what you have is better than other research options, we still always have to follow that best interest duty, which is always making sure that the advice puts you in a better position.","start_word":6494,"end_word":6591,"sentiment":"neutral","sentiment_score":0.20667001605033877},{"text":"But we can most definitely Beautiful.","start_word":6592,"end_word":6597,"sentiment":"positive","sentiment_score":0.3669145405292511},{"text":"do that research to be like, okay. Well, based on all of this, based on all the research, we think it's better to move through x y z, whatever it might be, and we'll factor Yes. in, obviously, you know, the fees and everything like that. So, yes, it's definitely something that we Yes. can have a look at for you. I'll Okay. make a little Beautiful. note here as well Yeah. if it is something you ever do wanna have a look at. Yeah. But like Yeah. I said, otherwise, I'm still here for the next five weeks. If there's anything that you do need at any point in time, Yeah. but Thank otherwise you.","start_word":6598,"end_word":6713,"sentiment":"neutral","sentiment_score":0.14529843628406525},{"text":"Thank you for that.","start_word":6714,"end_word":6717,"sentiment":"positive","sentiment_score":0.3418036997318268},{"text":"no. That's alright. Otherwise, keep a look at for that email. You will have that probably in a couple of weeks to Yeah. then have them as direct contact detail as details as well. Okay. But if Beautiful. you forget, you can always just email me because it'll automatically be redirected to her or just call the office Yeah. Yeah. Okay. Yeah. as Once well. Yep. I see it there, it'll be alright.","start_word":6718,"end_word":6790,"sentiment":"neutral","sentiment_score":0.10690462793389412},{"text":"Thank you. Yeah. Beautiful. Yeah. Well, I will let you go and enjoy the rest of your afternoon. And if I don't speak to you again, then hopefully, the next twelve months will be really good for you, and I look forward Thank to catching you.","start_word":6791,"end_word":6836,"sentiment":"positive","sentiment_score":0.5495253801345825},{"text":"up Thank when I you. come back. Yeah.","start_word":6837,"end_word":6844,"sentiment":"neutral","sentiment_score":0.28684473037719727},{"text":"Sounds good. Yep. Sounds good. Okay? Beautiful. No worries. Thank you Okay. so much, Darlene.","start_word":6845,"end_word":6859,"sentiment":"positive","sentiment_score":0.510759174823761},{"text":"We'll speak soon. Not too much. Okay. Fooled Alright. you. Bye. Bye. Bye.","start_word":6860,"end_word":6872,"sentiment":"neutral","sentiment_score":0.09270011633634569}],"average":{"sentiment":"neutral","sentiment_score":0.05861476027413561}}}}