{"metadata":{"transaction_key":"deprecated","request_id":"01a0eb32-4143-7592-bd21-5c08b6e42913","sha256":"f13a95edc2bda23acb42f8e689501ee759968f24a14b405775c81333d7491a50","created":"2026-09-29T03:25:35.244Z","duration":13.319938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":38,"output_tokens":38},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":38,"output_tokens":9}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've reached Brian, and I contact your call at the moment. Just leave me a message. I'll get back to you as soon as I can. Thank you.","confidence":0.9970703,"words":[{"word":"you've","start":0.32,"end":0.56,"confidence":0.9765625,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.0028558969497680664},{"word":"reached","start":0.56,"end":0.88,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.003952182829380035},{"word":"brian","start":0.88,"end":1.1999999,"confidence":0.7475586,"punctuated_word":"Brian,","sentiment":"neutral","sentiment_score":-0.01459147408604622},{"word":"and","start":1.1999999,"end":1.28,"confidence":0.9873047,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.04422706365585327},{"word":"i","start":1.28,"end":1.36,"confidence":0.89746094,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0981149971485138},{"word":"contact","start":1.36,"end":1.76,"confidence":0.3791504,"punctuated_word":"contact","sentiment":"neutral","sentiment_score":-0.08383621275424957},{"word":"your","start":1.76,"end":1.92,"confidence":0.9370117,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.1179693341255188},{"word":"call","start":1.92,"end":2.1599998,"confidence":0.99902344,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.06425991654396057},{"word":"at","start":2.1599998,"end":2.32,"confidence":0.9970703,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.06741990149021149},{"word":"the","start":2.32,"end":2.3999999,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.06599721312522888},{"word":"moment","start":2.3999999,"end":2.8799999,"confidence":0.99902344,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.052884772419929504},{"word":"just","start":3.04,"end":3.1999998,"confidence":0.9980469,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":-0.08911749720573425},{"word":"leave","start":3.1999998,"end":3.4399998,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.1123272255063057},{"word":"me","start":3.4399998,"end":3.52,"confidence":0.99609375,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.09087532758712769},{"word":"a","start":3.52,"end":3.6,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.09579768776893616},{"word":"message","start":3.6,"end":3.9199998,"confidence":0.9794922,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.03785331547260285},{"word":"i'll","start":3.9199998,"end":4.08,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.0952337384223938},{"word":"get","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.05403472483158112},{"word":"back","start":4.24,"end":4.3199997,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.041395530104637146},{"word":"to","start":4.3199997,"end":4.48,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.12189297378063202},{"word":"you","start":4.48,"end":4.56,"confidence":0.9902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.18782222270965576},{"word":"as","start":4.56,"end":4.72,"confidence":0.9941406,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.09087461233139038},{"word":"soon","start":4.72,"end":4.96,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.08611659705638885},{"word":"as","start":4.96,"end":5.04,"confidence":0.9970703,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.09266097843647005},{"word":"i","start":5.04,"end":5.12,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.24886414408683777},{"word":"can","start":5.12,"end":5.2799997,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.19652807712554932},{"word":"thank","start":5.2799997,"end":5.52,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7431685924530029},{"word":"you","start":5.52,"end":6.02,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4474502205848694}],"paragraphs":{"transcript":"\nYou've reached Brian, and I contact your call at the moment. Just leave me a message. I'll get back to you as soon as I can. Thank you.","paragraphs":[{"sentences":[{"text":"You've reached Brian, and I contact your call at the moment.","start":0.32,"end":2.8799999,"sentiment":"neutral","sentiment_score":-0.054772073233669456},{"text":"Just leave me a message.","start":3.04,"end":3.9199998,"sentiment":"neutral","sentiment_score":-0.08519421070814133},{"text":"I'll get back to you as soon as I can.","start":3.9199998,"end":5.2799997,"sentiment":"neutral","sentiment_score":0.12154235988855362},{"text":"Thank you.","start":5.2799997,"end":6.02,"sentiment":"positive","sentiment_score":0.5953094065189362}],"sentiment":"neutral","sentiment_score":0.049199234029012065,"num_words":28,"start":0.32,"end":6.02}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've reached Brian, and I contact your call at the moment. Just leave me a message. I'll get back to you as soon as I can. Thank you.","paragraphs":[{"sentences":[{"text":"You've reached Brian, and I contact your call at the moment.","start":0.32,"end":2.8799999,"sentiment":"neutral","sentiment_score":-0.054772073233669456},{"text":"Just leave me a message.","start":3.04,"end":3.9199998,"sentiment":"neutral","sentiment_score":-0.08519421070814133},{"text":"I'll get back to you as soon as I can.","start":3.9199998,"end":5.2799997,"sentiment":"neutral","sentiment_score":0.12154235988855362},{"text":"Thank you.","start":5.2799997,"end":6.02,"sentiment":"positive","sentiment_score":0.5953094065189362}],"sentiment":"neutral","sentiment_score":0.049199234029012065,"channel":1,"num_words":28,"start":0.32,"end":6.02}]},"summary":{"result":"success","short":"You've reached Brian, and I contact your call at the moment. Just leave me a message. I'll get back to you as soon as I can. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":26,"end_word":27,"intents":[{"intent":"Contact brian","confidence_score":0.28841993},{"intent":"Leave message","confidence_score":0.70449454}]}]},"sentiments":{"segments":[{"text":"You've reached Brian, and I contact your call at the moment. Just leave me a message. I'll get back to you as soon as I can.","start_word":0,"end_word":25,"sentiment":"neutral","sentiment_score":0.010815424844622612},{"text":"Thank you.","start_word":26,"end_word":27,"sentiment":"positive","sentiment_score":0.6958398818969727}],"average":{"sentiment":"neutral","sentiment_score":0.064896307493511}}}}