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Is now still okay time for you? Oh, fantastic. Nick, before I jump into the call, just to let you know we do record our calls for quality and training purposes. Are you happy for me to proceed with that? Fantastic. And just to the security, I'm discussing your personal information. So I'll just get you to confirm your full name, your address, and date of birth I should have on file. Yep. Fantastic. Thank you so much for that. I know we only spoke a couple of weeks ago just to sort of see how things were going job wise. How's everything going at the moment? You had any luck? Yep. Oh, nice. Oh, yeah. Can they let you work from home, or does it have to be office space at the moment with you getting the experience up? Or yeah. Oh, wow. Well, I mean, cross our fingers. That's a really good positive sign. So yeah. Oh, good. Absolutely. All good. Well, we have gone through and done the investments which are for you, so things are working really nicely with your super. So to give you some good news here, in the last month, your super is up by 2.21% net of fees. So the investment switch has gone through, and your super is working nicely after those changes, which is good. Yeah. Yeah. No. You're all doing really, really nicely. Everything is working really well. The switch has gone through, and you're up by over 2% net of fees. So it's a good positive sign with your fee, but I'll keep making sure I monitor everything. If anything kinda comes out and maybe need to flag, I'll let you know. But everything so far has is working really, really nicely for you. Market is still a bit volatile out there with what's going on, so just kind of bearing with it and staying and staying the course at the moment is the best plan. But if you ever are concerned or nervous, just let me know. I'll always make time to touch base and talk you through it and see what we need to maybe alter or change for you. Okay. Yeah. All good. All good. So at the moment, the advice probably still stands. We'll just keep we've done the investment switch. No changes at the moment. We just need to make sure we we retain that those insurances until you do happen to get work. Did you want me to maybe touch base in, like, another month or two months? What's preferable for you? I don't wanna annoy you too much, but just wanna make sure I'm keeping touching base and seeing how things are going for you and, you know, noting when we can maybe look at insurances. What would you like me to do moving forward? Two months? Yep. Yeah. Fantastic. Excellent. What I'll do is I'll pop it in my calendar. So in two months' time, my admin team will give you a call. They'll book in a time that suits you at that time. I don't wanna book too far in advance right now because you might get a job and be busy and, you know, anything could happen. So if I get them to give you a call in two months and maybe make a time for a catch up, And, again, in the meantime, as you said, if anything comes up, you can let me know. You've got my email, and you can always give me a call, and we can always touch base at any time that suits you. Okay? All good. Do you have any questions or anything you want me to look at for you or anything that you want me to follow-up? Or yeah. Yep. Yeah. Oh, how's everything else going for you at the moment? Yeah. Yep. Yep. Yep. That was all still in process last time we spoke as well, so still nothing on that end. Still waiting to hear back. Yep. Yep. No. No. Definitely not. Do they have a bit of a time frame on when they sort of wanna get the ball rolling if that's the way they go? Or Okay. Yep. Yeah. Yeah. No. Not a problem at all. Well, if you do need anything in the meantime, let me know. But, yeah, hopefully, you get an answer fairly soon to give you a little bit of an idea of what's happening and, look, good luck on these job fronts. I mean, you're getting the interviews, which is great. So, you know, cross our finger for you. My pleasure, Nick. If there's nothing else, I will let you go to enjoy your afternoon. But, again, just give me a call if there's anything you need or email me, and I'll make sure I touch base there for you. Okay? Easy. Thanks for taking my call. I hope you have a lovely afternoon. Thanks, Nick. I'll talk to you in a few months. See you later. 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Nick. It's Dana from OQ Financial. How are you this afternoon? I'm very well. Thank you.\n\nI just had you booked in for a bit of a quick catch up from our last conversation. Is now still okay time for you? Oh, fantastic. Nick, before I jump into the call, just to let you know we do record our calls for quality and training purposes. Are you happy for me to proceed with that?\n\nFantastic. And just to the security, I'm discussing your personal information. So I'll just get you to confirm your full name, your address, and date of birth I should have on file. Yep. Fantastic.\n\nThank you so much for that. I know we only spoke a couple of weeks ago just to sort of see how things were going job wise. How's everything going at the moment? You had any luck? Yep.\n\nOh, nice. Oh, yeah. Can they let you work from home, or does it have to be office space at the moment with you getting the experience up? Or yeah. Oh, wow.\n\nWell, I mean, cross our fingers. That's a really good positive sign. So yeah. Oh, good. Absolutely.\n\nAll good. Well, we have gone through and done the investments which are for you, so things are working really nicely with your super. So to give you some good news here, in the last month, your super is up by 2.21% net of fees. So the investment switch has gone through, and your super is working nicely after those changes, which is good. Yeah.\n\nYeah. No. You're all doing really, really nicely. Everything is working really well. The switch has gone through, and you're up by over 2% net of fees.\n\nSo it's a good positive sign with your fee, but I'll keep making sure I monitor everything. If anything kinda comes out and maybe need to flag, I'll let you know. But everything so far has is working really, really nicely for you. Market is still a bit volatile out there with what's going on, so just kind of bearing with it and staying and staying the course at the moment is the best plan. But if you ever are concerned or nervous, just let me know.\n\nI'll always make time to touch base and talk you through it and see what we need to maybe alter or change for you. Okay. Yeah. All good. All good.\n\nSo at the moment, the advice probably still stands. We'll just keep we've done the investment switch. No changes at the moment. We just need to make sure we we retain that those insurances until you do happen to get work. Did you want me to maybe touch base in, like, another month or two months?\n\nWhat's preferable for you? I don't wanna annoy you too much, but just wanna make sure I'm keeping touching base and seeing how things are going for you and, you know, noting when we can maybe look at insurances. What would you like me to do moving forward? Two months? Yep.\n\nYeah. Fantastic. Excellent. What I'll do is I'll pop it in my calendar. So in two months' time, my admin team will give you a call.\n\nThey'll book in a time that suits you at that time. I don't wanna book too far in advance right now because you might get a job and be busy and, you know, anything could happen. So if I get them to give you a call in two months and maybe make a time for a catch up, And, again, in the meantime, as you said, if anything comes up, you can let me know. You've got my email, and you can always give me a call, and we can always touch base at any time that suits you. Okay?\n\nAll good. Do you have any questions or anything you want me to look at for you or anything that you want me to follow-up? Or yeah. Yep. Yeah.\n\nOh, how's everything else going for you at the moment? Yeah. Yep. Yep. Yep.\n\nThat was all still in process last time we spoke as well, so still nothing on that end. Still waiting to hear back. Yep. Yep. No.\n\nNo. Definitely not. Do they have a bit of a time frame on when they sort of wanna get the ball rolling if that's the way they go? Or Okay. Yep.\n\nYeah. Yeah. No. Not a problem at all. Well, if you do need anything in the meantime, let me know.\n\nBut, yeah, hopefully, you get an answer fairly soon to give you a little bit of an idea of what's happening and, look, good luck on these job fronts. I mean, you're getting the interviews, which is great. So, you know, cross our finger for you. My pleasure, Nick. If there's nothing else, I will let you go to enjoy your afternoon.\n\nBut, again, just give me a call if there's anything you need or email me, and I'll make sure I touch base there for you. Okay? Easy. Thanks for taking my call. I hope you have a lovely afternoon.\n\nThanks, Nick. I'll talk to you in a few months. See you later. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Nick.","start":2.56,"end":3.12,"sentiment":"neutral","sentiment_score":0.1131327711045742},{"text":"It's Dana from OQ Financial.","start":3.12,"end":4.66,"sentiment":"neutral","sentiment_score":0.14444244056940078},{"text":"How are you this afternoon?","start":4.88,"end":6.1,"sentiment":"neutral","sentiment_score":0.16742350161075592},{"text":"I'm very well.","start":8.72,"end":9.84,"sentiment":"positive","sentiment_score":0.568918764591217},{"text":"Thank you.","start":9.84,"end":10.32,"sentiment":"positive","sentiment_score":0.6828323006629944}],"sentiment":"neutral","sentiment_score":0.2857656557770336,"num_words":17,"start":2.56,"end":10.32},{"sentences":[{"text":"I just had you booked in for a bit of a quick catch up from our last conversation.","start":10.32,"end":13.815001,"sentiment":"neutral","sentiment_score":0.21917210602098042},{"text":"Is now still okay time for you?","start":13.815001,"end":15.915,"sentiment":"neutral","sentiment_score":0.11380543879100255},{"text":"Oh, fantastic.","start":17.815,"end":18.715,"sentiment":"positive","sentiment_score":0.5806167423725128},{"text":"Nick, before I jump into the call, just to let you know we do record our calls for quality and training purposes.","start":18.935,"end":23.175,"sentiment":"neutral","sentiment_score":0.16721055792136627},{"text":"Are you happy for me to proceed with that?","start":23.175,"end":25.435,"sentiment":"neutral","sentiment_score":0.17338854240046608}],"sentiment":"neutral","sentiment_score":0.19210514862989558,"num_words":58,"start":10.32,"end":25.435},{"sentences":[{"text":"Fantastic.","start":27.050001,"end":27.550001,"sentiment":"positive","sentiment_score":0.5243508219718933},{"text":"And just to the security, I'm discussing your personal information.","start":27.69,"end":30.33,"sentiment":"neutral","sentiment_score":0.17744914591312408},{"text":"So I'll just get you to confirm your full name, your address, and date of birth I should have on file.","start":30.33,"end":34.35,"sentiment":"neutral","sentiment_score":0.13821732359273092},{"text":"Yep.","start":37.21,"end":37.545,"sentiment":"neutral","sentiment_score":0.0259916540235281},{"text":"Fantastic.","start":42.265,"end":42.765,"sentiment":"positive","sentiment_score":0.5331169366836548}],"sentiment":"neutral","sentiment_score":0.16942690197816668,"num_words":34,"start":27.050001,"end":42.765},{"sentences":[{"text":"Thank you so much for that.","start":42.905,"end":44.605,"sentiment":"positive","sentiment_score":0.5790657897790273},{"text":"I know we only spoke a couple of weeks ago just to sort of see how things were going job wise.","start":44.824997,"end":48.824997,"sentiment":"neutral","sentiment_score":0.19666496593327748},{"text":"How's everything going at the moment?","start":48.824997,"end":50.604996,"sentiment":"neutral","sentiment_score":0.09973215187589328},{"text":"You had any luck?","start":50.984997,"end":52.125,"sentiment":"neutral","sentiment_score":0.055135563015937805},{"text":"Yep.","start":55.33,"end":55.83,"sentiment":"neutral","sentiment_score":-0.00010338984429836272}],"sentiment":"neutral","sentiment_score":0.22166291570388957,"num_words":38,"start":42.905,"end":55.83},{"sentences":[{"text":"Oh, nice.","start":60.69,"end":61.43,"sentiment":"neutral","sentiment_score":0.13828127086162567},{"text":"Oh, yeah.","start":66.705,"end":68.40501,"sentiment":"neutral","sentiment_score":-0.004855243023484946},{"text":"Can they let you work from home, or does it have to be office space at the moment with you getting the experience up?","start":68.545006,"end":74.225006,"sentiment":"neutral","sentiment_score":-0.0031539956495786705},{"text":"Or yeah.","start":74.225006,"end":75.205,"sentiment":"neutral","sentiment_score":-0.015673423185944557},{"text":"Oh, wow.","start":78.240005,"end":78.96001,"sentiment":"neutral","sentiment_score":0.14740346372127533}],"sentiment":"neutral","sentiment_score":0.014206757536157966,"num_words":32,"start":60.69,"end":78.96001},{"sentences":[{"text":"Well, I mean, cross our fingers.","start":78.96001,"end":80.72,"sentiment":"neutral","sentiment_score":0.22227212538321814},{"text":"That's a really good positive sign.","start":80.72,"end":82.740005,"sentiment":"positive","sentiment_score":0.492838591337204},{"text":"So yeah.","start":82.880005,"end":83.94,"sentiment":"neutral","sentiment_score":0.16096197813749313},{"text":"Oh, good.","start":84.560005,"end":85.46001,"sentiment":"neutral","sentiment_score":0.3130567669868469},{"text":"Absolutely.","start":87.68,"end":88.18,"sentiment":"positive","sentiment_score":0.694378137588501}],"sentiment":"positive","sentiment_score":0.34900470165645375,"num_words":17,"start":78.96001,"end":88.18},{"sentences":[{"text":"All good.","start":88.8,"end":89.62,"sentiment":"positive","sentiment_score":0.7071108222007751},{"text":"Well, we have gone through and done the investments which are for you, so things are working really nicely with your super.","start":90.175,"end":95.555,"sentiment":"positive","sentiment_score":0.5702326040376317},{"text":"So to give you some good news here, in the last month, your super is up by 2.21% net of fees.","start":95.615,"end":104.229996,"sentiment":"positive","sentiment_score":0.46491855524835135},{"text":"So the investment switch has gone through, and your super is working nicely after those changes, which is good.","start":104.29,"end":109.909996,"sentiment":"positive","sentiment_score":0.6330784857273102},{"text":"Yeah.","start":119.505,"end":120.005,"sentiment":"neutral","sentiment_score":0.1820024400949478}],"sentiment":"positive","sentiment_score":0.5528172655747488,"num_words":65,"start":88.8,"end":120.005},{"sentences":[{"text":"Yeah.","start":120.305,"end":120.705,"sentiment":"neutral","sentiment_score":0.18210887908935547},{"text":"No.","start":120.705,"end":121.025,"sentiment":"neutral","sentiment_score":0.23771315813064575},{"text":"You're all doing really, really nicely.","start":121.025,"end":122.865,"sentiment":"positive","sentiment_score":0.5269375791152319},{"text":"Everything is working really well.","start":122.865,"end":124.225,"sentiment":"positive","sentiment_score":0.6205319285392761},{"text":"The switch has gone through, and you're up by over 2% net of fees.","start":124.225,"end":129.36,"sentiment":"positive","sentiment_score":0.43258610367774963}],"sentiment":"positive","sentiment_score":0.47186342985541735,"num_words":27,"start":120.305,"end":129.36},{"sentences":[{"text":"So it's a good positive sign with your fee, but I'll keep making sure I monitor everything.","start":129.36,"end":133.28,"sentiment":"positive","sentiment_score":0.34824812631396684},{"text":"If anything kinda comes out and maybe need to flag, I'll let you know.","start":133.28,"end":136.98001,"sentiment":"neutral","sentiment_score":0.04722508615148919},{"text":"But everything so far has is working really, really nicely for you.","start":137.76001,"end":141.815,"sentiment":"positive","sentiment_score":0.4594130540887515},{"text":"Market is still a bit volatile out there with what's going on, so just kind of bearing with it and staying and staying the course at the moment is the best plan.","start":142.11499,"end":151.495,"sentiment":"neutral","sentiment_score":0.022357181762345135},{"text":"But if you ever are concerned or nervous, just let me know.","start":152.035,"end":155.075,"sentiment":"neutral","sentiment_score":-0.04289039814223846}],"sentiment":"neutral","sentiment_score":0.14132265564610905,"num_words":87,"start":129.36,"end":155.075},{"sentences":[{"text":"I'll always make time to touch base and talk you through it and see what we need to maybe alter or change for you.","start":155.075,"end":160.92,"sentiment":"neutral","sentiment_score":0.0181967926522096},{"text":"Okay.","start":161.14,"end":161.64,"sentiment":"neutral","sentiment_score":0.03164564073085785},{"text":"Yeah.","start":162.82,"end":163.3,"sentiment":"neutral","sentiment_score":0.10861653834581377},{"text":"All good.","start":163.3,"end":163.94,"sentiment":"neutral","sentiment_score":0.24577593058347702},{"text":"All good.","start":163.94,"end":164.5,"sentiment":"neutral","sentiment_score":0.2372710481286049}],"sentiment":"neutral","sentiment_score":0.05143597200512886,"num_words":30,"start":155.075,"end":164.5},{"sentences":[{"text":"So at the moment, the advice probably still stands.","start":164.5,"end":167.14,"sentiment":"neutral","sentiment_score":0.04379663657810953},{"text":"We'll just keep we've done the investment switch.","start":167.14,"end":169.215,"sentiment":"neutral","sentiment_score":0.08788118278607726},{"text":"No changes at the moment.","start":169.775,"end":170.97499,"sentiment":"neutral","sentiment_score":-0.031867030262947085},{"text":"We just need to make sure we we retain that those insurances until you do happen to get work.","start":170.97499,"end":176.355,"sentiment":"neutral","sentiment_score":0.03197957555714406},{"text":"Did you want me to maybe touch base in, like, another month or two months?","start":177.055,"end":180.97499,"sentiment":"neutral","sentiment_score":0.008077906196316082}],"sentiment":"neutral","sentiment_score":0.02976186729834548,"num_words":56,"start":164.5,"end":180.97499},{"sentences":[{"text":"What's preferable for you?","start":180.97499,"end":181.935,"sentiment":"neutral","sentiment_score":0.04624545108526945},{"text":"I don't wanna annoy you too much, but just wanna make sure I'm keeping touching base and seeing how things are going for you and, you know, noting when we can maybe look at insurances.","start":181.935,"end":190.81,"sentiment":"neutral","sentiment_score":0.0375584958919457},{"text":"What would you like me to do moving forward?","start":191.19,"end":193.29001,"sentiment":"neutral","sentiment_score":0.02966082530717055},{"text":"Two months?","start":197.19,"end":197.91,"sentiment":"neutral","sentiment_score":0.008870756719261408},{"text":"Yep.","start":197.91,"end":198.41,"sentiment":"neutral","sentiment_score":0.14838215708732605}],"sentiment":"neutral","sentiment_score":0.03789412272254042,"num_words":51,"start":180.97499,"end":198.41},{"sentences":[{"text":"Yeah.","start":204.19499,"end":204.515,"sentiment":"positive","sentiment_score":0.37166211009025574},{"text":"Fantastic.","start":204.515,"end":205.015,"sentiment":"positive","sentiment_score":0.7366018295288086},{"text":"Excellent.","start":205.47499,"end":205.875,"sentiment":"positive","sentiment_score":0.691216230392456},{"text":"What I'll do is I'll pop it in my calendar.","start":205.875,"end":207.795,"sentiment":"positive","sentiment_score":0.33776692748069764},{"text":"So in two months' time, my admin team will give you a call.","start":207.795,"end":210.48,"sentiment":"neutral","sentiment_score":0.2115016785951761}],"sentiment":"neutral","sentiment_score":0.30487197179060715,"num_words":26,"start":204.19499,"end":210.48},{"sentences":[{"text":"They'll book in a time that suits you at that time.","start":211.04,"end":213.2,"sentiment":"neutral","sentiment_score":0.15956153111024338},{"text":"I don't wanna book too far in advance right now because you might get a job and be busy and, you know, anything could happen.","start":213.2,"end":218.64,"sentiment":"neutral","sentiment_score":-0.11920240730047225},{"text":"So if I get them to give you a call in two months and maybe make a time for a catch up, And, again, in the meantime, as you said, if anything comes up, you can let me know.","start":218.64,"end":227.355,"sentiment":"neutral","sentiment_score":0.08979273105087952},{"text":"You've got my email, and you can always give me a call, and we can always touch base at any time that suits you.","start":227.355,"end":233.435,"sentiment":"neutral","sentiment_score":0.19015944997469583},{"text":"Okay?","start":233.435,"end":233.935,"sentiment":"neutral","sentiment_score":0.2614431083202362}],"sentiment":"neutral","sentiment_score":0.07102303078398109,"num_words":100,"start":211.04,"end":233.935},{"sentences":[{"text":"All good.","start":236.25,"end":236.89,"sentiment":"positive","sentiment_score":0.4153583198785782},{"text":"Do you have any questions or anything you want me to look at for you or anything that you want me to follow-up?","start":236.89,"end":242.10999,"sentiment":"neutral","sentiment_score":0.08300870268241219},{"text":"Or yeah.","start":242.17,"end":246.59,"sentiment":"neutral","sentiment_score":0.044010953977704055},{"text":"Yep.","start":247.04999,"end":247.54999,"sentiment":"neutral","sentiment_score":0.03478075936436653},{"text":"Yeah.","start":249.605,"end":250.105,"sentiment":"neutral","sentiment_score":0.08888417482376099}],"sentiment":"neutral","sentiment_score":0.1017794359860749,"num_words":29,"start":236.25,"end":250.105},{"sentences":[{"text":"Oh, how's everything else going for you at the moment?","start":250.64499,"end":253.14499,"sentiment":"neutral","sentiment_score":0.14030296951532364},{"text":"Yeah.","start":255.525,"end":256.025,"sentiment":"neutral","sentiment_score":-0.032470449805259705},{"text":"Yep.","start":256.245,"end":256.745,"sentiment":"neutral","sentiment_score":-0.006707636173814535},{"text":"Yep.","start":262.1,"end":262.5,"sentiment":"neutral","sentiment_score":0.020411375910043716},{"text":"Yep.","start":262.5,"end":263.0,"sentiment":"neutral","sentiment_score":0.016469396650791168}],"sentiment":"neutral","sentiment_score":0.10005231298107121,"num_words":14,"start":250.64499,"end":263.0},{"sentences":[{"text":"That was all still in process last time we spoke as well, so still nothing on that end.","start":263.06,"end":267.54,"sentiment":"neutral","sentiment_score":-0.07322023001809914},{"text":"Still waiting to hear back.","start":267.54,"end":268.84,"sentiment":"neutral","sentiment_score":-0.07964338064193725},{"text":"Yep.","start":269.62,"end":270.12,"sentiment":"neutral","sentiment_score":-0.0828157514333725},{"text":"Yep.","start":270.97998,"end":271.47998,"sentiment":"neutral","sentiment_score":-0.05404263734817505},{"text":"No.","start":272.915,"end":273.39502,"sentiment":"neutral","sentiment_score":-0.14410987496376038}],"sentiment":"neutral","sentiment_score":-0.07681343489541458,"num_words":26,"start":263.06,"end":273.39502},{"sentences":[{"text":"No.","start":273.39502,"end":273.715,"sentiment":"neutral","sentiment_score":-0.1799822896718979},{"text":"Definitely not.","start":273.715,"end":274.755,"sentiment":"neutral","sentiment_score":-0.21056803315877914},{"text":"Do they have a bit of a time frame on when they sort of wanna get the ball rolling if that's the way they go?","start":274.755,"end":279.315,"sentiment":"neutral","sentiment_score":-0.06507482677698136},{"text":"Or Okay.","start":279.315,"end":291.11,"sentiment":"neutral","sentiment_score":-0.008544635027647018},{"text":"Yep.","start":292.69,"end":293.19,"sentiment":"neutral","sentiment_score":0.06591899693012238}],"sentiment":"neutral","sentiment_score":-0.07029546124319877,"num_words":31,"start":273.39502,"end":293.19},{"sentences":[{"text":"Yeah.","start":298.86502,"end":299.36502,"sentiment":"neutral","sentiment_score":0.008013755083084106},{"text":"Yeah.","start":301.505,"end":302.005,"sentiment":"neutral","sentiment_score":0.07284986972808838},{"text":"No.","start":302.14502,"end":302.545,"sentiment":"neutral","sentiment_score":0.16081014275550842},{"text":"Not a problem at all.","start":302.545,"end":303.505,"sentiment":"neutral","sentiment_score":0.2548823833465576},{"text":"Well, if you do need anything in the meantime, let me know.","start":303.505,"end":305.98502,"sentiment":"neutral","sentiment_score":0.12255608849227428}],"sentiment":"neutral","sentiment_score":0.149337937310338,"num_words":20,"start":298.86502,"end":305.98502},{"sentences":[{"text":"But, yeah, hopefully, you get an answer fairly soon to give you a little bit of an idea of what's happening and, look, good luck on these job fronts.","start":305.98502,"end":312.67,"sentiment":"neutral","sentiment_score":0.2830404058612626},{"text":"I mean, you're getting the interviews, which is great.","start":312.67,"end":315.17,"sentiment":"positive","sentiment_score":0.4566698968410492},{"text":"So, you know, cross our finger for you.","start":315.31,"end":318.37,"sentiment":"neutral","sentiment_score":0.28843123093247414},{"text":"My pleasure, Nick.","start":321.32498,"end":322.365,"sentiment":"positive","sentiment_score":0.5764780441919962},{"text":"If there's nothing else, I will let you go to enjoy your afternoon.","start":322.365,"end":324.845,"sentiment":"positive","sentiment_score":0.4699180263739366}],"sentiment":"positive","sentiment_score":0.3623228897490809,"num_words":62,"start":305.98502,"end":324.845},{"sentences":[{"text":"But, again, just give me a call if there's anything you need or email me, and I'll make sure I touch base there for you.","start":324.845,"end":329.16498,"sentiment":"neutral","sentiment_score":0.2859188097715378},{"text":"Okay?","start":329.16498,"end":329.66498,"sentiment":"neutral","sentiment_score":0.19032379984855652},{"text":"Easy.","start":332.04498,"end":332.525,"sentiment":"positive","sentiment_score":0.5707560777664185},{"text":"Thanks for taking my call.","start":332.525,"end":333.805,"sentiment":"positive","sentiment_score":0.7435972809791564},{"text":"I hope you have a lovely afternoon.","start":333.805,"end":335.50497,"sentiment":"positive","sentiment_score":0.7059221523148673}],"sentiment":"positive","sentiment_score":0.4248331177693147,"num_words":39,"start":324.845,"end":335.50497},{"sentences":[{"text":"Thanks, Nick.","start":338.12494,"end":338.76495,"sentiment":"neutral","sentiment_score":0.31564895436167717},{"text":"I'll talk to you in a few months.","start":338.76495,"end":340.20496,"sentiment":"neutral","sentiment_score":0.22266292292624712},{"text":"See you later.","start":340.20496,"end":341.02493,"sentiment":"positive","sentiment_score":0.3743976056575775},{"text":"Bye.","start":342.52493,"end":343.02493,"sentiment":"neutral","sentiment_score":-0.1212594509124756}],"sentiment":"neutral","sentiment_score":0.24389533272811345,"num_words":14,"start":338.12494,"end":343.02493}]}}]},{"alternatives":[{"transcript":"Next weekend. Yeah. Not too bad. How about you? Yeah. Now it's good. Yeah. That's fine. Yep. Nicholas Peter Haines. Eleventh of January eighty five and 25 Tree Slide Court in Caboolture. Still nothing. I had another interview on Friday, and I've started doing reference checks. So we'll we'll see how that one goes, although it's based out at Roma. So I'm not sure if I wanna be out there. Yeah. Yeah. It'd have to be office based, unfortunately. Exactly. See what comes with it all and yeah. Cool. That's definitely a bonus because I've seen a little bit lately that there was a bit of money pulled out of Superfunds and whatnot. So Yeah. Beautiful. Yeah. No dramas. Yep. Do we maybe just wanna push it to two months? And if I do get a a job anytime soon, I'll just let you know. Yep. Exactly. Sounds good to me. No. At the moment, I think pretty well all good. Just sort of in a bit of a holding holding pattern and yeah. Oh, yeah. Same old. Still waiting on hearing if my brother's trust is gonna buy out my house and yeah. No. Still nothing yet. Can't rush these things apparently. The last time I was talking to the trust manager, they're saying that I'd hope to have an idea by the end of June of if it's gonna go ahead. Once it gets to go ahead, then, yeah, I would suspect it'd be fairly quick, but, wait and see. Exactly. Thank you. Alright. Sounds good. You too. Thanks. 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weekend. Yeah. Not too bad. How about you? Yeah.\n\nNow it's good. Yeah. That's fine. Yep. Nicholas Peter Haines.\n\nEleventh of January eighty five and 25 Tree Slide Court in Caboolture. Still nothing. I had another interview on Friday, and I've started doing reference checks. So we'll we'll see how that one goes, although it's based out at Roma. So I'm not sure if I wanna be out there.\n\nYeah. Yeah. It'd have to be office based, unfortunately. Exactly. See what comes with it all and yeah.\n\nCool. That's definitely a bonus because I've seen a little bit lately that there was a bit of money pulled out of Superfunds and whatnot. So Yeah. Beautiful. Yeah.\n\nNo dramas. Yep. Do we maybe just wanna push it to two months? And if I do get a a job anytime soon, I'll just let you know. Yep.\n\nExactly. Sounds good to me. No. At the moment, I think pretty well all good. Just sort of in a bit of a holding holding pattern and yeah.\n\nOh, yeah. Same old. Still waiting on hearing if my brother's trust is gonna buy out my house and yeah. No. Still nothing yet.\n\nCan't rush these things apparently. The last time I was talking to the trust manager, they're saying that I'd hope to have an idea by the end of June of if it's gonna go ahead. Once it gets to go ahead, then, yeah, I would suspect it'd be fairly quick, but, wait and see. Exactly. Thank you.\n\nAlright. Sounds good. You too. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Next weekend.","start":0.96,"end":1.9399999,"sentiment":"neutral","sentiment_score":0.02683389000594616},{"text":"Yeah.","start":6.56,"end":6.96,"sentiment":"neutral","sentiment_score":0.14958512783050537},{"text":"Not too bad.","start":6.96,"end":7.68,"sentiment":"neutral","sentiment_score":0.23033374547958374},{"text":"How about you?","start":7.68,"end":8.66,"sentiment":"neutral","sentiment_score":0.23635568718115488},{"text":"Yeah.","start":16.195,"end":16.595,"sentiment":"neutral","sentiment_score":0.22564533352851868}],"sentiment":"neutral","sentiment_score":0.18289665393531324,"num_words":10,"start":0.96,"end":16.595},{"sentences":[{"text":"Now it's good.","start":16.595,"end":17.414999,"sentiment":"positive","sentiment_score":0.4170118570327759},{"text":"Yeah.","start":25.474998,"end":25.875,"sentiment":"neutral","sentiment_score":0.13048076629638672},{"text":"That's fine.","start":25.875,"end":26.695,"sentiment":"neutral","sentiment_score":0.23557232320308685},{"text":"Yep.","start":34.71,"end":35.21,"sentiment":"neutral","sentiment_score":0.03910722956061363},{"text":"Nicholas Peter Haines.","start":35.35,"end":36.65,"sentiment":"neutral","sentiment_score":0.027156226957837742}],"sentiment":"neutral","sentiment_score":0.19732368942350148,"num_words":10,"start":16.595,"end":36.65},{"sentences":[{"text":"Eleventh of January eighty five and 25 Tree Slide Court in Caboolture.","start":37.03,"end":41.45,"sentiment":"neutral","sentiment_score":0.0400232570245862},{"text":"Still nothing.","start":53.004997,"end":54.465,"sentiment":"neutral","sentiment_score":-0.05007437244057655},{"text":"I had another interview on Friday, and I've started doing reference checks.","start":55.324997,"end":60.02,"sentiment":"neutral","sentiment_score":-0.0018100933133003612},{"text":"So we'll we'll see how that one goes, although it's based out at Roma.","start":60.02,"end":64.26,"sentiment":"neutral","sentiment_score":0.031566250537122996},{"text":"So I'm not sure if I wanna be out there.","start":64.26,"end":67.48,"sentiment":"neutral","sentiment_score":-0.02139333626255393}],"sentiment":"neutral","sentiment_score":0.011728067290969193,"num_words":50,"start":37.03,"end":67.48},{"sentences":[{"text":"Yeah.","start":70.965004,"end":71.465004,"sentiment":"neutral","sentiment_score":-0.002423683181405067},{"text":"Yeah.","start":74.725,"end":75.225,"sentiment":"neutral","sentiment_score":-0.03770767524838448},{"text":"It'd have to be office based, unfortunately.","start":75.285,"end":77.145004,"sentiment":"neutral","sentiment_score":-0.047470624425581524},{"text":"Exactly.","start":84.69,"end":85.19,"sentiment":"neutral","sentiment_score":0.06897968053817749},{"text":"See what comes with it all and yeah.","start":85.490005,"end":87.51,"sentiment":"positive","sentiment_score":0.3572171553969383}],"sentiment":"neutral","sentiment_score":0.141905066350268,"num_words":18,"start":70.965004,"end":87.51},{"sentences":[{"text":"Cool.","start":96.29,"end":96.79,"sentiment":"positive","sentiment_score":0.46662038564682007},{"text":"That's definitely a bonus because I've seen a little bit lately that there was a bit of money pulled out of Superfunds and whatnot.","start":110.69,"end":118.23,"sentiment":"positive","sentiment_score":0.46250392372409505},{"text":"So Yeah.","start":118.29,"end":138.245,"sentiment":"neutral","sentiment_score":0.1818261817097664},{"text":"Beautiful.","start":142.47,"end":142.97,"sentiment":"neutral","sentiment_score":0.17460855841636658},{"text":"Yeah.","start":145.75,"end":146.25,"sentiment":"neutral","sentiment_score":-0.000535259023308754}],"sentiment":"positive","sentiment_score":0.4173944902702652,"num_words":29,"start":96.29,"end":146.25},{"sentences":[{"text":"No dramas.","start":161.655,"end":162.395,"sentiment":"neutral","sentiment_score":0.005090286489576101},{"text":"Yep.","start":176.84001,"end":177.34001,"sentiment":"neutral","sentiment_score":0.010996115393936634},{"text":"Do we maybe just wanna push it to two months?","start":193.84499,"end":196.745,"sentiment":"neutral","sentiment_score":0.011262688506394624},{"text":"And if I do get a a job anytime soon, I'll just let you know.","start":197.01001,"end":203.59,"sentiment":"neutral","sentiment_score":0.12136817645902435},{"text":"Yep.","start":210.77,"end":211.155,"sentiment":"neutral","sentiment_score":0.16357438266277313}],"sentiment":"neutral","sentiment_score":0.07303105527535081,"num_words":29,"start":161.655,"end":211.155},{"sentences":[{"text":"Exactly.","start":219.075,"end":219.575,"sentiment":"neutral","sentiment_score":0.05670716613531113},{"text":"Sounds good to me.","start":234.51,"end":235.81,"sentiment":"positive","sentiment_score":0.44825195521116257},{"text":"No.","start":243.265,"end":243.665,"sentiment":"neutral","sentiment_score":-0.057728253304958344},{"text":"At the moment, I think pretty well all good.","start":243.665,"end":246.485,"sentiment":"neutral","sentiment_score":0.1547352195613914},{"text":"Just sort of in a bit of a holding holding pattern and yeah.","start":246.625,"end":250.005,"sentiment":"neutral","sentiment_score":0.030912990466906473}],"sentiment":"neutral","sentiment_score":0.1280883066356182,"num_words":28,"start":219.075,"end":250.005},{"sentences":[{"text":"Oh, yeah.","start":254.065,"end":254.805,"sentiment":"neutral","sentiment_score":0.04864785633981228},{"text":"Same old.","start":254.865,"end":255.685,"sentiment":"neutral","sentiment_score":-0.14055511355400085},{"text":"Still waiting on hearing if my brother's trust is gonna buy out my house and yeah.","start":256.16998,"end":262.59,"sentiment":"neutral","sentiment_score":-0.023973644303623587},{"text":"No.","start":268.25,"end":268.75,"sentiment":"neutral","sentiment_score":-0.16786737740039823},{"text":"Still nothing yet.","start":269.29498,"end":270.595,"sentiment":"neutral","sentiment_score":-0.10870765894651413}],"sentiment":"neutral","sentiment_score":-0.04422429906359563,"num_words":24,"start":254.065,"end":270.595},{"sentences":[{"text":"Can't rush these things apparently.","start":270.655,"end":272.275,"sentiment":"neutral","sentiment_score":-0.09017117023468017},{"text":"The last time I was talking to the trust manager, they're saying that I'd hope to have an idea by the end of June of if it's gonna go ahead.","start":281.13498,"end":292.06,"sentiment":"neutral","sentiment_score":-0.012648663607736428},{"text":"Once it gets to go ahead, then, yeah, I would suspect it'd be fairly quick, but, wait and see.","start":293.56,"end":301.185,"sentiment":"neutral","sentiment_score":0.038050249758127486},{"text":"Exactly.","start":316.53,"end":317.03,"sentiment":"neutral","sentiment_score":0.26443058252334595},{"text":"Thank you.","start":319.81,"end":320.62997,"sentiment":"positive","sentiment_score":0.5634739696979523}],"sentiment":"neutral","sentiment_score":0.022526622945932967,"num_words":57,"start":270.655,"end":320.62997},{"sentences":[{"text":"Alright.","start":330.285,"end":330.68503,"sentiment":"positive","sentiment_score":0.36543989181518555},{"text":"Sounds good.","start":330.68503,"end":331.505,"sentiment":"positive","sentiment_score":0.5820297002792358},{"text":"You too.","start":336.605,"end":337.345,"sentiment":"positive","sentiment_score":0.40299853682518005},{"text":"Thanks.","start":340.52502,"end":341.02502,"sentiment":"positive","sentiment_score":0.744358241558075},{"text":"Bye.","start":341.405,"end":341.905,"sentiment":"positive","sentiment_score":0.47025999426841736}],"sentiment":"positive","sentiment_score":0.5071592288357871,"num_words":7,"start":330.285,"end":341.905}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Next weekend.\n\nChannel 0: Hi, Nick. It's Dana from OQ Financial. How are you this afternoon?\n\nChannel 1: Yeah. Not too bad. How about you?\n\nChannel 0: I'm very well. Thank you. I just had you booked in for a bit of a quick catch up from our last conversation. Is now still okay time for you?\n\nChannel 1: Yeah. Now it's good.\n\nChannel 0: Oh, fantastic. Nick, before I jump into the call, just to let you know we do record our calls for quality and training purposes. Are you happy for me to proceed with that?\n\nChannel 1: Yeah. That's fine.\n\nChannel 0: Fantastic. And just to the security, I'm discussing your personal information. So I'll just get you to confirm your full name, your address, and date of birth I should have on file.\n\nChannel 1: Yep. Nicholas Peter Haines. Eleventh\n\nChannel 0: Yep.\n\nChannel 1: of January eighty five and 25 Tree Slide Court in Caboolture.\n\nChannel 0: Fantastic. Thank you so much for that. I know we only spoke a couple of weeks ago just to sort of see how things were going job wise. How's everything going at the moment? You had any luck?\n\nChannel 1: Still nothing. I\n\nChannel 0: Yep.\n\nChannel 1: had another interview on Friday, and I've started doing reference checks. So\n\nChannel 0: Oh, nice.\n\nChannel 1: we'll we'll see how that one goes, although it's based out at Roma. So I'm not sure if I wanna be\n\nChannel 0: Oh,\n\nChannel 1: out there.\n\nChannel 0: yeah. Can they let you work from home, or does it have to be\n\nChannel 1: Yeah.\n\nChannel 0: office space at the moment with you getting the experience up? Or yeah.\n\nChannel 1: Yeah. It'd have to be office based, unfortunately.\n\nChannel 0: Oh, wow. Well, I mean, cross our fingers. That's a really good positive sign. So yeah. Oh,\n\nChannel 1: Exactly.\n\nChannel 0: good.\n\nChannel 1: See what comes with it all and yeah.\n\nChannel 0: Absolutely. All good. Well, we have gone through and done the investments which are for you, so things are working really nicely with your super. So to\n\nChannel 1: Cool.\n\nChannel 0: give you some good news here, in the last month, your super is up by 2.21% net of fees. So the investment switch has gone through, and your super is working nicely after those changes, which is good.\n\nChannel 1: That's definitely a bonus because I've seen a little bit lately that there was a bit of money pulled out of Superfunds and whatnot. So\n\nChannel 0: Yeah. Yeah. No. You're all doing really, really nicely. Everything is working really well.\n\nThe switch has gone through, and you're up by over 2% net of fees. So it's a good positive sign with your fee, but I'll keep making sure I monitor everything. If anything kinda comes out and maybe need to flag, I'll let you know.\n\nChannel 1: Yeah.\n\nChannel 0: But everything so far has is working really, really nicely for you. Market\n\nChannel 1: Beautiful.\n\nChannel 0: is still a bit volatile out there with what's going on, so\n\nChannel 1: Yeah.\n\nChannel 0: just kind of bearing with it and staying and staying the course at the moment is the best plan. But if you ever are concerned or nervous, just let me know. I'll always make time to touch base and talk you through it and see what we need to maybe alter or change for you. Okay.\n\nChannel 1: No dramas.\n\nChannel 0: Yeah. All good. All good. So at the moment, the advice probably still stands. We'll just keep we've done the investment switch.\n\nNo changes at the moment. We just need to make sure we we retain that those insurances until you do happen to get work.\n\nChannel 1: Yep.\n\nChannel 0: Did you want me to maybe touch base in, like, another month or two months? What's preferable for you? I don't wanna annoy you too much, but just wanna make sure I'm keeping touching base and seeing how things are going for you and, you know, noting when we can maybe look at insurances. What would you like me to do moving forward?\n\nChannel 1: Do we maybe just wanna push it to two months? And\n\nChannel 0: Two\n\nChannel 1: if\n\nChannel 0: months?\n\nChannel 1: I do\n\nChannel 0: Yep.\n\nChannel 1: get a a job anytime soon, I'll just let you know.\n\nChannel 0: Yeah. Fantastic. Excellent. What I'll do is I'll pop it in my calendar. So in two months' time, my admin team will give you a call.\n\nChannel 1: Yep.\n\nChannel 0: They'll book in a time that suits you at that time. I don't wanna book too far in advance right now because you might get a job and be busy and, you know, anything could happen. So if\n\nChannel 1: Exactly.\n\nChannel 0: I get them to give you a call in two months and maybe make a time for a catch up, And, again, in the meantime, as you said, if anything comes up, you can let me know. You've got my email, and you can always give me a call, and we can always touch base at any time that suits you. Okay?\n\nChannel 1: Sounds good to me.\n\nChannel 0: All good. Do you have any questions or anything you want me to look at for you or anything that you want me to follow-up? Or\n\nChannel 1: No. At the moment, I think pretty well all good.\n\nChannel 0: yeah.\n\nChannel 1: Just sort of\n\nChannel 0: Yep.\n\nChannel 1: in a bit of a holding holding pattern and yeah.\n\nChannel 0: Yeah. Oh, how's everything else going for you at the moment?\n\nChannel 1: Oh, yeah. Same old.\n\nChannel 0: Yeah.\n\nChannel 1: Still\n\nChannel 0: Yep.\n\nChannel 1: waiting on hearing if my brother's trust is gonna buy out my house and yeah.\n\nChannel 0: Yep. Yep. That was all still in process last time we spoke as well, so still nothing on that end. Still waiting to hear\n\nChannel 1: No.\n\nChannel 0: back.\n\nChannel 1: Still nothing\n\nChannel 0: Yep.\n\nChannel 1: yet. Can't rush\n\nChannel 0: Yep.\n\nChannel 1: these things apparently.\n\nChannel 0: No. No. Definitely not. Do they have a bit of a time frame on when they sort of wanna get the ball rolling if that's the way they go? Or\n\nChannel 1: The last time I was talking to the trust manager, they're saying that I'd hope to have an idea by the end of June of\n\nChannel 0: Okay.\n\nChannel 1: if it's gonna go ahead.\n\nChannel 0: Yep.\n\nChannel 1: Once it gets to go ahead, then, yeah, I would suspect it'd be fairly quick, but,\n\nChannel 0: Yeah.\n\nChannel 1: wait and see.\n\nChannel 0: Yeah. No. Not a problem at all. Well, if you do need anything in the meantime, let me know. But, yeah, hopefully, you get an answer fairly soon to give you a little bit of an idea of what's happening and, look, good luck on these job fronts.\n\nI mean, you're getting the interviews, which is great. So, you know,\n\nChannel 1: Exactly.\n\nChannel 0: cross our finger for you.\n\nChannel 1: Thank you.\n\nChannel 0: My pleasure, Nick. If there's nothing else, I will let you go to enjoy your afternoon. But, again, just give me a call if there's anything you need or email me, and I'll make sure I touch base there for you. Okay?\n\nChannel 1: Alright. Sounds good.\n\nChannel 0: Easy. Thanks for taking my call. I hope you have a lovely afternoon.\n\nChannel 1: You too.\n\nChannel 0: Thanks, Nick. I'll talk to you in a few months. See you later.\n\nChannel 1: Thanks. Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Next weekend.","start":0.96,"end":1.9399999,"sentiment":"neutral","sentiment_score":0.02683389000594616}],"sentiment":"neutral","sentiment_score":0.02683389000594616,"channel":1,"num_words":2,"start":0.96,"end":1.9399999},{"sentences":[{"text":"Hi, Nick.","start":2.56,"end":3.12,"sentiment":"neutral","sentiment_score":0.1131327711045742},{"text":"It's Dana from OQ Financial.","start":3.12,"end":4.66,"sentiment":"neutral","sentiment_score":0.14444244056940078},{"text":"How are you this afternoon?","start":4.88,"end":6.1,"sentiment":"neutral","sentiment_score":0.16742350161075592}],"sentiment":"neutral","sentiment_score":0.14879960442582765,"channel":0,"num_words":12,"start":2.56,"end":6.1},{"sentences":[{"text":"Yeah.","start":6.56,"end":6.96,"sentiment":"neutral","sentiment_score":0.14958512783050537},{"text":"Not too bad.","start":6.96,"end":7.68,"sentiment":"neutral","sentiment_score":0.23033374547958374},{"text":"How about you?","start":7.68,"end":8.66,"sentiment":"neutral","sentiment_score":0.23635568718115488}],"sentiment":"neutral","sentiment_score":0.22137906083038875,"channel":1,"num_words":7,"start":6.56,"end":8.66},{"sentences":[{"text":"I'm very well.","start":8.72,"end":9.84,"sentiment":"positive","sentiment_score":0.568918764591217},{"text":"Thank you.","start":9.84,"end":10.32,"sentiment":"positive","sentiment_score":0.6828323006629944},{"text":"I just had you booked in for a bit of a quick catch up from our last conversation.","start":10.32,"end":13.815001,"sentiment":"neutral","sentiment_score":0.21917210602098042},{"text":"Is now still okay time for you?","start":13.815001,"end":15.915,"sentiment":"neutral","sentiment_score":0.11380543879100255}],"sentiment":"neutral","sentiment_score":0.2604718958338102,"channel":0,"num_words":30,"start":8.72,"end":15.915},{"sentences":[{"text":"Yeah.","start":16.195,"end":16.595,"sentiment":"neutral","sentiment_score":0.22564533352851868},{"text":"Now it's good.","start":16.595,"end":17.414999,"sentiment":"positive","sentiment_score":0.4170118570327759}],"sentiment":"positive","sentiment_score":0.3691702261567116,"channel":1,"num_words":4,"start":16.195,"end":17.414999},{"sentences":[{"text":"Oh, fantastic.","start":17.815,"end":18.715,"sentiment":"positive","sentiment_score":0.5806167423725128},{"text":"Nick, before I jump into the call, just to let you know we do record our calls for quality and training purposes.","start":18.935,"end":23.175,"sentiment":"neutral","sentiment_score":0.16721055792136627},{"text":"Are you happy for me to proceed with that?","start":23.175,"end":25.435,"sentiment":"neutral","sentiment_score":0.17338854240046608}],"sentiment":"neutral","sentiment_score":0.19395038304906903,"channel":0,"num_words":33,"start":17.815,"end":25.435},{"sentences":[{"text":"Yeah.","start":25.474998,"end":25.875,"sentiment":"neutral","sentiment_score":0.13048076629638672},{"text":"That's fine.","start":25.875,"end":26.695,"sentiment":"neutral","sentiment_score":0.23557232320308685}],"sentiment":"neutral","sentiment_score":0.2005418042341868,"channel":1,"num_words":3,"start":25.474998,"end":26.695},{"sentences":[{"text":"Fantastic.","start":27.050001,"end":27.550001,"sentiment":"positive","sentiment_score":0.5243508219718933},{"text":"And just to the security, I'm discussing your personal information.","start":27.69,"end":30.33,"sentiment":"neutral","sentiment_score":0.17744914591312408},{"text":"So I'll just get you to confirm your full name, your address, and date of birth I should have on file.","start":30.33,"end":34.35,"sentiment":"neutral","sentiment_score":0.13821732359273092}],"sentiment":"neutral","sentiment_score":0.16254393989220262,"channel":0,"num_words":32,"start":27.050001,"end":34.35},{"sentences":[{"text":"Yep.","start":34.71,"end":35.21,"sentiment":"neutral","sentiment_score":0.03910722956061363},{"text":"Nicholas Peter Haines.","start":35.35,"end":36.65,"sentiment":"neutral","sentiment_score":0.027156226957837742},{"text":"Eleventh","start":37.03,"end":37.510002,"sentiment":"neutral","sentiment_score":0.022419098764657978}],"sentiment":"neutral","sentiment_score":0.028599001839756964,"channel":1,"num_words":5,"start":34.71,"end":37.510002},{"sentences":[{"text":"Yep.","start":37.21,"end":37.545,"sentiment":"neutral","sentiment_score":0.0259916540235281}],"sentiment":"neutral","sentiment_score":0.0259916540235281,"channel":0,"num_words":1,"start":37.21,"end":37.545},{"sentences":[{"text":"of January eighty five and 25 Tree Slide Court in Caboolture.","start":37.510002,"end":41.45,"sentiment":"neutral","sentiment_score":0.04162363504821604}],"sentiment":"neutral","sentiment_score":0.04162363504821604,"channel":1,"num_words":11,"start":37.510002,"end":41.45},{"sentences":[{"text":"Fantastic.","start":42.265,"end":42.765,"sentiment":"positive","sentiment_score":0.5331169366836548},{"text":"Thank you so much for that.","start":42.905,"end":44.605,"sentiment":"positive","sentiment_score":0.5790657897790273},{"text":"I know we only spoke a couple of weeks ago just to sort of see how things were going job wise.","start":44.824997,"end":48.824997,"sentiment":"neutral","sentiment_score":0.19666496593327748},{"text":"How's everything going at the moment?","start":48.824997,"end":50.604996,"sentiment":"neutral","sentiment_score":0.09973215187589328},{"text":"You had any luck?","start":50.984997,"end":52.125,"sentiment":"neutral","sentiment_score":0.055135563015937805}],"sentiment":"neutral","sentiment_score":0.23569502955988833,"channel":0,"num_words":38,"start":42.265,"end":52.125},{"sentences":[{"text":"Still nothing.","start":53.004997,"end":54.465,"sentiment":"neutral","sentiment_score":-0.05007437244057655},{"text":"I","start":55.324997,"end":55.485,"sentiment":"neutral","sentiment_score":-0.015645084902644157}],"sentiment":"neutral","sentiment_score":-0.038597943261265755,"channel":1,"num_words":3,"start":53.004997,"end":55.485},{"sentences":[{"text":"Yep.","start":55.33,"end":55.83,"sentiment":"neutral","sentiment_score":-0.00010338984429836272}],"sentiment":"neutral","sentiment_score":-0.00010338984429836272,"channel":0,"num_words":1,"start":55.33,"end":55.83},{"sentences":[{"text":"had another interview on Friday, and I've started doing reference checks.","start":55.485,"end":60.02,"sentiment":"neutral","sentiment_score":-0.000552366805178198},{"text":"So","start":60.02,"end":60.52,"sentiment":"neutral","sentiment_score":0.03838186711072922}],"sentiment":"neutral","sentiment_score":0.0026921526878140867,"channel":1,"num_words":12,"start":55.485,"end":60.52},{"sentences":[{"text":"Oh, nice.","start":60.69,"end":61.43,"sentiment":"neutral","sentiment_score":0.13828127086162567}],"sentiment":"neutral","sentiment_score":0.13828127086162567,"channel":0,"num_words":2,"start":60.69,"end":61.43},{"sentences":[{"text":"we'll we'll see how that one goes, although it's based out at Roma.","start":61.38,"end":64.26,"sentiment":"neutral","sentiment_score":0.03104197233915329},{"text":"So I'm not sure if I wanna be","start":64.26,"end":66.82,"sentiment":"neutral","sentiment_score":-0.02277794643305242}],"sentiment":"neutral","sentiment_score":0.010539146140217781,"channel":1,"num_words":21,"start":61.38,"end":66.82},{"sentences":[{"text":"Oh,","start":66.705,"end":67.205,"sentiment":"neutral","sentiment_score":-0.012167484499514105}],"sentiment":"neutral","sentiment_score":-0.012167484499514105,"channel":0,"num_words":1,"start":66.705,"end":67.205},{"sentences":[{"text":"out there.","start":66.82,"end":67.48,"sentiment":"neutral","sentiment_score":-0.01585489558055997}],"sentiment":"neutral","sentiment_score":-0.01585489558055997,"channel":1,"num_words":2,"start":66.82,"end":67.48},{"sentences":[{"text":"yeah.","start":67.90501,"end":68.40501,"sentiment":"neutral","sentiment_score":0.0024569984525442123},{"text":"Can they let you work from home, or does it have to 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yeah.","start":74.225006,"end":75.205,"sentiment":"neutral","sentiment_score":-0.015673423185944557}],"sentiment":"neutral","sentiment_score":-0.007503652945160866,"channel":0,"num_words":13,"start":71.025,"end":75.205},{"sentences":[{"text":"Yeah.","start":74.725,"end":75.225,"sentiment":"neutral","sentiment_score":-0.03770767524838448},{"text":"It'd have to be office based, unfortunately.","start":75.285,"end":77.145004,"sentiment":"neutral","sentiment_score":-0.047470624425581524}],"sentiment":"neutral","sentiment_score":-0.04625025577843189,"channel":1,"num_words":8,"start":74.725,"end":77.145004},{"sentences":[{"text":"Oh, wow.","start":78.240005,"end":78.96001,"sentiment":"neutral","sentiment_score":0.14740346372127533},{"text":"Well, I mean, cross our fingers.","start":78.96001,"end":80.72,"sentiment":"neutral","sentiment_score":0.22227212538321814},{"text":"That's a really good positive 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of","start":281.13498,"end":290.46002,"sentiment":"neutral","sentiment_score":-0.020868132710456847}],"sentiment":"neutral","sentiment_score":-0.020868132710456847,"channel":1,"num_words":25,"start":281.13498,"end":290.46002},{"sentences":[{"text":"Okay.","start":290.61,"end":291.11,"sentiment":"neutral","sentiment_score":0.005213525146245956}],"sentiment":"neutral","sentiment_score":0.005213525146245956,"channel":0,"num_words":1,"start":290.61,"end":291.11},{"sentences":[{"text":"if it's gonna go ahead.","start":290.68002,"end":292.06,"sentiment":"neutral","sentiment_score":0.02844868190586567}],"sentiment":"neutral","sentiment_score":0.02844868190586567,"channel":1,"num_words":5,"start":290.68002,"end":292.06},{"sentences":[{"text":"Yep.","start":292.69,"end":293.19,"sentiment":"neutral","sentiment_score":0.06591899693012238}],"sentiment":"neutral","sentiment_score":0.06591899693012238,"channel":0,"num_words":1,"start":292.69,"end":293.19},{"sentences":[{"text":"Once it gets to go ahead, then, yeah, I would suspect it'd be fairly quick, but,","start":293.56,"end":298.78,"sentiment":"neutral","sentiment_score":0.04367560474202037}],"sentiment":"neutral","sentiment_score":0.04367560474202037,"channel":1,"num_words":16,"start":293.56,"end":298.78},{"sentences":[{"text":"Yeah.","start":298.86502,"end":299.36502,"sentiment":"neutral","sentiment_score":0.008013755083084106}],"sentiment":"neutral","sentiment_score":0.008013755083084106,"channel":0,"num_words":1,"start":298.86502,"end":299.36502},{"sentences":[{"text":"wait and see.","start":300.035,"end":301.185,"sentiment":"neutral","sentiment_score":0.008048356510698795}],"sentiment":"neutral","sentiment_score":0.008048356510698795,"channel":1,"num_words":3,"start":300.035,"end":301.185},{"sentences":[{"text":"Yeah.","start":301.505,"end":302.005,"sentiment":"neutral","sentiment_score":0.07284986972808838},{"text":"No.","start":302.14502,"end":302.545,"sentiment":"neutral","sentiment_score":0.16081014275550842},{"text":"Not a problem at all.","start":302.545,"end":303.505,"sentiment":"neutral","sentiment_score":0.2548823833465576},{"text":"Well, if you do need anything in the meantime, let me know.","start":303.505,"end":305.98502,"sentiment":"neutral","sentiment_score":0.12255608849227428},{"text":"But, yeah, hopefully, you get an answer fairly soon to give you a little bit of an idea of what's happening and, look, good luck on these job fronts.","start":305.98502,"end":312.67,"sentiment":"neutral","sentiment_score":0.2830404058612626}],"sentiment":"neutral","sentiment_score":0.2330607658562561,"channel":0,"num_words":48,"start":301.505,"end":312.67},{"sentences":[{"text":"I mean, you're getting the interviews, which is great.","start":312.67,"end":315.17,"sentiment":"positive","sentiment_score":0.4566698968410492},{"text":"So, you know,","start":315.31,"end":316.29,"sentiment":"neutral","sentiment_score":0.28184352318445843}],"sentiment":"positive","sentiment_score":0.4129633034269015,"channel":0,"num_words":12,"start":312.67,"end":316.29},{"sentences":[{"text":"Exactly.","start":316.53,"end":317.03,"sentiment":"neutral","sentiment_score":0.26443058252334595}],"sentiment":"neutral","sentiment_score":0.26443058252334595,"channel":1,"num_words":1,"start":316.53,"end":317.03},{"sentences":[{"text":"cross our finger for you.","start":316.83002,"end":318.37,"sentiment":"neutral","sentiment_score":0.29238385558128355}],"sentiment":"neutral","sentiment_score":0.29238385558128355,"channel":0,"num_words":5,"start":316.83002,"end":318.37},{"sentences":[{"text":"Thank you.","start":319.81,"end":320.62997,"sentiment":"positive","sentiment_score":0.5634739696979523}],"sentiment":"positive","sentiment_score":0.5634739696979523,"channel":1,"num_words":2,"start":319.81,"end":320.62997},{"sentences":[{"text":"My pleasure, Nick.","start":321.32498,"end":322.365,"sentiment":"positive","sentiment_score":0.5764780441919962},{"text":"If there's nothing else, I will let you go to enjoy your afternoon.","start":322.365,"end":324.845,"sentiment":"positive","sentiment_score":0.4699180263739366},{"text":"But, again, just give me a call if there's anything you need or email me, and I'll make sure I touch base there for you.","start":324.845,"end":329.16498,"sentiment":"neutral","sentiment_score":0.2859188097715378},{"text":"Okay?","start":329.16498,"end":329.66498,"sentiment":"neutral","sentiment_score":0.19032379984855652}],"sentiment":"positive","sentiment_score":0.3613491076089087,"channel":0,"num_words":42,"start":321.32498,"end":329.66498},{"sentences":[{"text":"Alright.","start":330.285,"end":330.68503,"sentiment":"positive","sentiment_score":0.36543989181518555},{"text":"Sounds good.","start":330.68503,"end":331.505,"sentiment":"positive","sentiment_score":0.5820297002792358}],"sentiment":"positive","sentiment_score":0.5098330974578857,"channel":1,"num_words":3,"start":330.285,"end":331.505},{"sentences":[{"text":"Easy.","start":332.04498,"end":332.525,"sentiment":"positive","sentiment_score":0.5707560777664185},{"text":"Thanks for taking my call.","start":332.525,"end":333.805,"sentiment":"positive","sentiment_score":0.7435972809791564},{"text":"I hope you have a lovely afternoon.","start":333.805,"end":335.50497,"sentiment":"positive","sentiment_score":0.7059221523148673}],"sentiment":"positive","sentiment_score":0.7100151960666363,"channel":0,"num_words":13,"start":332.04498,"end":335.50497},{"sentences":[{"text":"You too.","start":336.605,"end":337.345,"sentiment":"positive","sentiment_score":0.40299853682518005}],"sentiment":"positive","sentiment_score":0.40299853682518005,"channel":1,"num_words":2,"start":336.605,"end":337.345},{"sentences":[{"text":"Thanks, Nick.","start":338.12494,"end":338.76495,"sentiment":"neutral","sentiment_score":0.31564895436167717},{"text":"I'll talk to you in a few months.","start":338.76495,"end":340.20496,"sentiment":"neutral","sentiment_score":0.22266292292624712},{"text":"See you later.","start":340.20496,"end":341.02493,"sentiment":"positive","sentiment_score":0.3743976056575775}],"sentiment":"neutral","sentiment_score":0.27198416223892796,"channel":0,"num_words":13,"start":338.12494,"end":341.02493},{"sentences":[{"text":"Thanks.","start":340.52502,"end":341.02502,"sentiment":"positive","sentiment_score":0.744358241558075},{"text":"Bye.","start":341.405,"end":341.905,"sentiment":"positive","sentiment_score":0.47025999426841736}],"sentiment":"positive","sentiment_score":0.6073091179132462,"channel":1,"num_words":2,"start":340.52502,"end":341.905},{"sentences":[{"text":"Bye.","start":342.52493,"end":343.02493,"sentiment":"neutral","sentiment_score":-0.1212594509124756}],"sentiment":"neutral","sentiment_score":-0.1212594509124756,"channel":0,"num_words":1,"start":342.52493,"end":343.02493}]},"summary":{"result":"success","short":"The customer, Nicholas Peter Haines, has had a phone interview with OQ Financial and is discussing his employment and finances with an agent. The agent informs Nicholas that his personal information is being recorded for quality and training purposes and that they have gone through and done the investments for him. The agent also discusses the customer's positive experience with his super and the importance of keeping it up. The agent will keep touching base with Nicholas and notes that they will make a call in a few months to discuss insurances and job prospects."},"intents":{"segments":[{"text":"It's Dana from OQ Financial. How are you this afternoon? Yeah.","start_word":4,"end_word":14,"intents":[{"intent":"Request information","confidence_score":0.00036870185}]},{"text":"I just had you booked in for a bit of a quick catch up from our last conversation. Is now still okay time for you?","start_word":26,"end_word":50,"intents":[{"intent":"Confirm call time","confidence_score":0.029097835}]},{"text":"And just to the security, I'm discussing your personal information. So I'll just get you to confirm your full name, your address, and date of birth I should have on file. Yep.","start_word":92,"end_word":123,"intents":[{"intent":"Discuss security","confidence_score":0.43467727}]},{"text":"had another interview on Friday, and I've started doing reference checks. So Oh, nice.","start_word":182,"end_word":195,"intents":[{"intent":"Discuss interview","confidence_score":0.2261257}]},{"text":"Can they let you work from home, or does it have to be Yeah. office space at the moment with you getting the experience up? Or yeah.","start_word":221,"end_word":247,"intents":[{"intent":"Confirm office location","confidence_score":0.03931744}]},{"text":"That's definitely a bonus because I've seen a little bit lately that there was a bit of money pulled out of Superfunds and whatnot. So Yeah.","start_word":349,"end_word":374,"intents":[{"intent":"Manage super funds","confidence_score":0.0019880189}]},{"text":"They'll book in a time that suits you at that time. I don't wanna book too far in advance right now because you might get a job and be busy and, you know, anything could happen. So if Exactly.","start_word":684,"end_word":722,"intents":[{"intent":"Book a chang up","confidence_score":6.8661814e-7}]},{"text":"Do you have any questions or anything you want me to look at for you or anything that you want me to follow-up? Or No.","start_word":791,"end_word":815,"intents":[{"intent":"Discuss questions/questions","confidence_score":0.0005516096}]},{"text":"waiting on hearing if my brother's trust is gonna buy out my house and yeah.","start_word":858,"end_word":872,"intents":[{"intent":"Discuss house purchase process","confidence_score":0.013247887}]},{"text":"Do they have a bit of a time frame on when they sort of wanna get the ball rolling if that's the way they go? Or The last time I was talking to the trust manager, they're saying that I'd hope to have an idea by the end of June of Okay.","start_word":913,"end_word":964,"intents":[{"intent":"Discuss executing plan","confidence_score":0.0000025109916}]},{"text":"If there's nothing else, I will let you go to enjoy your afternoon. But, again, just give me a call if there's anything you need or email me, and I'll make sure I touch base there for you. Okay? Alright.","start_word":1062,"end_word":1101,"intents":[{"intent":"Request contact","confidence_score":0.00037772465}]}]},"sentiments":{"segments":[{"text":"Next weekend. Hi, Nick. It's Dana from OQ Financial. How are you this afternoon? Yeah. Not too bad. How about you?","start_word":0,"end_word":20,"sentiment":"neutral","sentiment_score":0.15695244073867798},{"text":"I'm very well. Thank you.","start_word":21,"end_word":25,"sentiment":"positive","sentiment_score":0.595655620098114},{"text":"I just had you booked in for a bit of a quick catch up from our last conversation. Is now still okay time for you? Yeah.","start_word":26,"end_word":51,"sentiment":"neutral","sentiment_score":0.18844401836395264},{"text":"Now it's good. Oh, fantastic.","start_word":52,"end_word":56,"sentiment":"positive","sentiment_score":0.4892179667949677},{"text":"Nick, before I jump into the call, just to let you know we do record our calls for quality and training purposes. Are you happy for me to proceed with that? Yeah. That's fine.","start_word":57,"end_word":90,"sentiment":"neutral","sentiment_score":0.17499206960201263},{"text":"Fantastic.","start_word":91,"end_word":91,"sentiment":"positive","sentiment_score":0.5243508219718933},{"text":"And just to the security, I'm discussing your personal information. So I'll just get you to confirm your full name, your address, and date of birth I should have on file. Yep. Nicholas Peter Haines. Eleventh Yep. of January eighty five and 25 Tree Slide Court in Caboolture.","start_word":92,"end_word":139,"sentiment":"neutral","sentiment_score":0.1027412861585617},{"text":"Fantastic. Thank you so much for that.","start_word":140,"end_word":146,"sentiment":"positive","sentiment_score":0.5671062469482422},{"text":"I know we only spoke a couple of weeks ago just to sort of see how things were going job wise. How's everything going at the moment? You had any luck? Still nothing. I Yep. had another interview on Friday, and I've started doing reference checks. So Oh, nice. we'll we'll see how that one goes, although it's based out at Roma. So I'm not sure if I wanna be Oh, out there. yeah. Can they let you work from home, or does it have to be Yeah. office space at the moment with you getting the experience up? Or yeah. Yeah. It'd have to be office based, unfortunately. Oh, wow. Well, I mean, cross our fingers.","start_word":147,"end_word":263,"sentiment":"neutral","sentiment_score":0.051025934517383575},{"text":"That's a really good positive sign.","start_word":264,"end_word":269,"sentiment":"positive","sentiment_score":0.47623738646507263},{"text":"So yeah. Oh, Exactly.","start_word":270,"end_word":273,"sentiment":"neutral","sentiment_score":0.1166946142911911},{"text":"good. See what comes with it all and yeah. Absolutely. All good. Well, we have gone through and done the investments which are for you, so things are working really nicely with your super. So to Cool. give you some good news here, in the last month, your super is up by 2.21% net of fees. So the investment switch has gone through, and your super is working nicely after those changes, which is good. That's definitely a bonus because I've seen a little bit lately that there was a bit of money pulled out of Superfunds and whatnot.","start_word":274,"end_word":372,"sentiment":"positive","sentiment_score":0.5172569751739502},{"text":"So Yeah. Yeah. No.","start_word":373,"end_word":376,"sentiment":"neutral","sentiment_score":0.19672533869743347},{"text":"You're all doing really, really nicely. Everything is working really well. The switch has gone through, and you're up by over 2% net of fees. So it's a good positive sign with your fee, but I'll keep making sure I monitor everything.","start_word":377,"end_word":418,"sentiment":"positive","sentiment_score":0.4292941391468048},{"text":"If anything kinda comes out and maybe need to flag, I'll let you know. Yeah.","start_word":419,"end_word":433,"sentiment":"neutral","sentiment_score":0.06416378170251846},{"text":"But everything so far has is working really, really nicely for you.","start_word":434,"end_word":445,"sentiment":"positive","sentiment_score":0.4682794511318207},{"text":"Market Beautiful. is still a bit volatile out there with what's going on, so Yeah. just kind of bearing with it and staying and staying the course at the moment is the best plan. But if you ever are concerned or nervous, just let me know. I'll always make time to touch base and talk you through it and see what we need to maybe alter or change for you. Okay. No dramas. Yeah. All good. All good. So at the moment, the advice probably still stands. We'll just keep we've done the investment switch. No changes at the moment. We just need to make sure we we retain that those insurances until you do happen to get work. Yep. Did you want me to maybe touch base in, like, another month or two months? What's preferable for you? I don't wanna annoy you too much, but just wanna make sure I'm keeping touching base and seeing how things are going for you and, you know, noting when we can maybe look at insurances. What would you like me to do moving forward? Do we maybe just wanna push it to two months? And Two if months? I do Yep. get a a job anytime soon, I'll just let you know.","start_word":446,"end_word":656,"sentiment":"neutral","sentiment_score":0.035728856179669005},{"text":"Yeah. Fantastic. Excellent.","start_word":657,"end_word":659,"sentiment":"positive","sentiment_score":0.5998267531394958},{"text":"What I'll do is I'll pop it in my calendar. So in two months' time, my admin team will give you a call. Yep. They'll book in a time that suits you at that time. I don't wanna book too far in advance right now because you might get a job and be busy and, you know, anything could happen. So if Exactly. I get them to give you a call in two months and maybe make a time for a catch up, And, again, in the meantime, as you said, if anything comes up, you can let me know. You've got my email, and you can always give me a call, and we can always touch base at any time that suits you. Okay?","start_word":660,"end_word":784,"sentiment":"neutral","sentiment_score":0.11207187175750732},{"text":"Sounds good to me. All good.","start_word":785,"end_word":790,"sentiment":"positive","sentiment_score":0.4309045672416687},{"text":"Do you have any questions or anything you want me to look at for you or anything that you want me to follow-up? Or No. At the moment, I think pretty well all good. yeah. Just sort of Yep. in a bit of a holding holding pattern and yeah. Yeah. Oh, how's everything else going for you at the moment? Oh, yeah. Same old. Yeah. Still Yep. waiting on hearing if my brother's trust is gonna buy out my house and yeah. Yep. Yep. That was all still in process last time we spoke as well, so still nothing on that end. Still waiting to hear No. back. Still nothing Yep. yet. Can't rush Yep. these things apparently. No. No. Definitely not. Do they have a bit of a time frame on when they sort of wanna get the ball rolling if that's the way they go? Or The last time I was talking to the trust manager, they're saying that I'd hope to have an idea by the end of June of Okay. if it's gonna go ahead. Yep. Once it gets to go ahead, then, yeah, I would suspect it'd be fairly quick, but, Yeah. wait and see. Yeah. No. Not a problem at all. Well, if you do need anything in the meantime, let me know. But, yeah, hopefully, you get an answer fairly soon to give you a little bit of an idea of what's happening and, look, good luck on these job fronts.","start_word":791,"end_word":1038,"sentiment":"neutral","sentiment_score":0.042855387553572655},{"text":"I mean, you're getting the interviews, which is great.","start_word":1039,"end_word":1047,"sentiment":"positive","sentiment_score":0.45800068974494934},{"text":"So, you know, Exactly. cross our finger for you.","start_word":1048,"end_word":1056,"sentiment":"neutral","sentiment_score":0.2821497321128845},{"text":"Thank you. My pleasure, Nick. If there's nothing else, I will let you go to enjoy your afternoon.","start_word":1057,"end_word":1074,"sentiment":"positive","sentiment_score":0.5015476942062378},{"text":"But, again, just give me a call if there's anything you need or email me, and I'll make sure I touch base there for you. Okay?","start_word":1075,"end_word":1100,"sentiment":"neutral","sentiment_score":0.28103750944137573},{"text":"Alright. Sounds good. Easy. Thanks for taking my call. I hope you have a lovely afternoon. You too. Thanks, Nick.","start_word":1101,"end_word":1120,"sentiment":"positive","sentiment_score":0.5920199155807495},{"text":"I'll talk to you in a few months.","start_word":1121,"end_word":1128,"sentiment":"neutral","sentiment_score":0.2193538397550583},{"text":"See you later. Thanks. Bye. Bye.","start_word":1129,"end_word":1134,"sentiment":"positive","sentiment_score":0.4499622583389282}],"average":{"sentiment":"neutral","sentiment_score":0.16954376903204874}}}}