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Are you able to have a look through your emails and send it through to me and then see how you go from there? Because there's ink cards that you send off, you're able to send. Yeah. Alright. That's it. I may send it through. Anything and I can help with maybe the form should be a initial information form. Yep. And the and the medical statement from the doctor. Initial information form. You're still right, darling. Well, I just talked to them and they said they were missing I mean, you could have sent it to them. She did say that she had a number of documents on file, but she was still looking for initial information form. Yeah. Absolutely. Well, the information is the main form nice and easy. It's just marked on each design. I think it's about three or four, maybe six signatures or something like that. There's a there's a few of them. Nothing crazy. And then it's really the probably the the hardest form is gonna be the the medical statement forms that are very specifically needing to be filled out by the doctors. Yeah. So I'll resend the email after all of that, and we can go from there. Yeah. Yeah. If I get your email, I'll reply to it. If not, I will call you on Wednesday to touch base, and go talk to get about me. No. Not a problem. We'll talk soon, Kendall. 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that better? Perfect. So Okay. Definitely. Yeah.\n\nYeah. So late last year, Amy sent her an email to yourself. To fill out the specific form that you obviously needed. That's fair. Are you able to have a look through your emails and send it through to me and then see how you go from there?\n\nBecause there's ink cards that you send off, you're able to send. Yeah. Alright. That's it. I may send it through.\n\nAnything and I can help with maybe the form should be a initial information form. Yep. And the and the medical statement from the doctor. Initial information form. You're still right, darling.\n\nWell, I just talked to them and they said they were missing I mean, you could have sent it to them. She did say that she had a number of documents on file, but she was still looking for initial information form. Yeah. Absolutely. Well, the information is the main form nice and easy.\n\nIt's just marked on each design. I think it's about three or four, maybe six signatures or something like that. There's a there's a few of them. Nothing crazy. And then it's really the probably the the hardest form is gonna be the the medical statement forms that are very specifically needing to be filled out by the doctors.\n\nYeah. So I'll resend the email after all of that, and we can go from there. Yeah. Yeah. If I get your email, I'll reply to it.\n\nIf not, I will call you on Wednesday to touch base, and go talk to get about me. No. Not a problem. We'll talk soon, Kendall. I don't.","paragraphs":[{"sentences":[{"text":"Is that better?","start":2.3999999,"end":3.22,"sentiment":"neutral","sentiment_score":0.12948222955067953},{"text":"Perfect.","start":5.92,"end":6.42,"sentiment":"positive","sentiment_score":0.5965955853462219},{"text":"So Okay.","start":7.7599998,"end":9.46,"sentiment":"neutral","sentiment_score":0.27372365444898605},{"text":"Definitely.","start":9.92,"end":10.42,"sentiment":"neutral","sentiment_score":0.17563706636428833},{"text":"Yeah.","start":14.775,"end":15.094999,"sentiment":"neutral","sentiment_score":-0.004139980301260948}],"sentiment":"neutral","sentiment_score":0.2129983336199075,"num_words":8,"start":2.3999999,"end":15.094999},{"sentences":[{"text":"Yeah.","start":15.094999,"end":15.334999,"sentiment":"neutral","sentiment_score":-0.004777929279953241},{"text":"So late last year, Amy sent her an email to yourself.","start":15.334999,"end":19.994999,"sentiment":"neutral","sentiment_score":-0.014443541453643278},{"text":"To fill out the specific form that you obviously needed.","start":33.72,"end":36.54,"sentiment":"neutral","sentiment_score":-0.031723088957369326},{"text":"That's fair.","start":44.925,"end":45.665,"sentiment":"neutral","sentiment_score":-0.09744831919670105},{"text":"Are you able to have a look through your emails and send it through to me and then see how you go from there?","start":46.524998,"end":53.425,"sentiment":"neutral","sentiment_score":-0.02463166710610191}],"sentiment":"neutral","sentiment_score":-0.026394675495491054,"num_words":48,"start":15.094999,"end":53.425},{"sentences":[{"text":"Because there's ink cards that you send off, you're able to send.","start":54.390003,"end":57.210003,"sentiment":"neutral","sentiment_score":-0.007659796664180855},{"text":"Yeah.","start":57.350002,"end":57.850002,"sentiment":"neutral","sentiment_score":0.003177428618073463},{"text":"Alright.","start":75.165,"end":75.665,"sentiment":"neutral","sentiment_score":-0.0663764476776123},{"text":"That's 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darling.","start":167.09,"end":168.23,"sentiment":"neutral","sentiment_score":0.2259510811418295}],"sentiment":"neutral","sentiment_score":0.032905977466725744,"num_words":32,"start":119.13,"end":168.23},{"sentences":[{"text":"Well, I just talked to them and they said they were missing I mean, you could have sent it to them.","start":176.86499,"end":181.42499,"sentiment":"neutral","sentiment_score":-0.1575222455319904},{"text":"She did say that she had a number of documents on file, but she was still looking for initial information form.","start":181.42499,"end":191.89,"sentiment":"neutral","sentiment_score":-0.05955882973614193},{"text":"Yeah.","start":199.27501,"end":199.595,"sentiment":"neutral","sentiment_score":0.04748291149735451},{"text":"Absolutely.","start":199.595,"end":200.075,"sentiment":"neutral","sentiment_score":0.26441603899002075},{"text":"Well, the information is the main form nice and easy.","start":200.075,"end":202.335,"sentiment":"positive","sentiment_score":0.4056393474340439}],"sentiment":"neutral","sentiment_score":-0.003526113996351207,"num_words":54,"start":176.86499,"end":202.335},{"sentences":[{"text":"It's just marked on each design.","start":202.395,"end":203.935,"sentiment":"neutral","sentiment_score":0.06625225767493248},{"text":"I think it's about three or four, maybe six signatures or something like that.","start":204.475,"end":207.995,"sentiment":"neutral","sentiment_score":0.0026105063568268505},{"text":"There's a there's a few of them.","start":207.995,"end":209.455,"sentiment":"neutral","sentiment_score":-0.023206280012215887},{"text":"Nothing crazy.","start":210.235,"end":211.13501,"sentiment":"neutral","sentiment_score":-0.07074997015297413},{"text":"And then it's really the probably the the hardest form is gonna be the the medical statement forms that are very specifically needing to be filled out by the 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not, I will call you on Wednesday to touch base, and go talk to get about me.","start":236.975,"end":241.12,"sentiment":"neutral","sentiment_score":0.056593640293512076},{"text":"No.","start":244.94,"end":245.26,"sentiment":"neutral","sentiment_score":0.15111541748046875},{"text":"Not a problem.","start":245.26,"end":245.9,"sentiment":"neutral","sentiment_score":0.22225322326024374},{"text":"We'll talk soon, Kendall.","start":245.9,"end":247.2,"sentiment":"neutral","sentiment_score":0.1974222995340824},{"text":"I don't.","start":249.73999,"end":250.4,"sentiment":"negative","sentiment_score":-0.5827514231204987}],"sentiment":"neutral","sentiment_score":0.05216953444427678,"num_words":28,"start":236.975,"end":250.4}]}}]},{"alternatives":[{"transcript":"Hello? We'll try again. Probably much better. As long as it stays good. I think I heard that there's some documents we need to sign. Yep. I reckon I've sent it to the wrong person because I got that filled out and sent it, and I reckon I've sent it to the wrong person. So yes. I will jump on the computer. I'll have a look what I've sent because I did definitely send some doctor's forms, but where did I send them? Hang on. I'm just gonna upload it on. Where are we? And so since then, Mark has seen the neurologist in Melbourne, and, yeah, he's not allowed to work for five years, which is really not cool. But he's alive, and he's getting there. Right. Where would I send it? Hang on. And I wonder what I even called it. What if I just type in Mark? What if I sent license Mark Hill form sent a month ago. That could be it. That's it. So is it would it be a patient health history MR52B? Alright. I'll send that. I'll click on that. Is that what you don't have, the initial information from? No. Alright. So what I'll do is, if you don't mind, email me again exactly what it is. I'll find them, and I'll send them to you tomorrow. So I'm writing down initial what medical form? Info initial information. Form. Okay. And am I talking to someone from Oakview? I am. So it's Oakview. Righto. Wonder where I've sent I reckon I've I bet you I've sent it, like, through to CareSuper or something. I'm trying to go back through, but yeah. I'll have a good hunt. And, yeah, if you send me what I need, I'll have a good hunt, and I will forward through in the morning and or redo. Yep. Yep. Medicare statement form. Okay. Cool. I'll go. And he's got a alright. Cool. Thank you very much. And I will hopefully talk to you tomorrow and or you'll reply to my email. No. No. Thank you very much for ringing. Okay. Thanks. 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We'll try again. Probably much better. As long as it stays good. I think I heard that there's some documents we need to sign.\n\nYep. I reckon I've sent it to the wrong person because I got that filled out and sent it, and I reckon I've sent it to the wrong person. So yes. I will jump on the computer. I'll have a look what I've sent because I did definitely send some doctor's forms, but where did I send them?\n\nHang on. I'm just gonna upload it on. Where are we? And so since then, Mark has seen the neurologist in Melbourne, and, yeah, he's not allowed to work for five years, which is really not cool. But he's alive, and he's getting there.\n\nRight. Where would I send it? Hang on. And I wonder what I even called it. What if I just type in Mark?\n\nWhat if I sent license Mark Hill form sent a month ago. That could be it. That's it. So is it would it be a patient health history MR52B? Alright.\n\nI'll send that. I'll click on that. Is that what you don't have, the initial information from? No. Alright.\n\nSo what I'll do is, if you don't mind, email me again exactly what it is. I'll find them, and I'll send them to you tomorrow. So I'm writing down initial what medical form? Info initial information. Form.\n\nOkay. And am I talking to someone from Oakview? I am. So it's Oakview. Righto.\n\nWonder where I've sent I reckon I've I bet you I've sent it, like, through to CareSuper or something. I'm trying to go back through, but yeah. I'll have a good hunt. And, yeah, if you send me what I need, I'll have a good hunt, and I will forward through in the morning and or redo. Yep.\n\nYep. Medicare statement form. Okay. Cool. I'll go.\n\nAnd he's got a alright. Cool. Thank you very much. And I will hopefully talk to you tomorrow and or you'll reply to my email. No.\n\nNo. Thank you very much for ringing. Okay. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.24,"end":0.64,"sentiment":"neutral","sentiment_score":0.02321241796016693},{"text":"We'll try again.","start":0.64,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.054805430273214974},{"text":"Probably much better.","start":3.6799998,"end":4.74,"sentiment":"positive","sentiment_score":0.4437514841556549},{"text":"As long as it stays good.","start":7.2,"end":8.66,"sentiment":"positive","sentiment_score":0.38384807606538135},{"text":"I think I heard that there's some documents we need to sign.","start":10.4,"end":13.86,"sentiment":"neutral","sentiment_score":0.001097698414620633}],"sentiment":"neutral","sentiment_score":0.1534057599445805,"num_words":25,"start":0.24,"end":13.86},{"sentences":[{"text":"Yep.","start":25.595,"end":26.095,"sentiment":"neutral","sentiment_score":-0.0098072849214077},{"text":"I reckon I've sent it to the wrong person because I got that filled out and sent it, and I reckon I've sent it to the 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redo.","start":192.035,"end":202.76999,"sentiment":"neutral","sentiment_score":0.1302787096053362},{"text":"Yep.","start":204.26999,"end":204.76999,"sentiment":"neutral","sentiment_score":0.0452268049120903}],"sentiment":"neutral","sentiment_score":0.037070648511871696,"num_words":58,"start":170.91,"end":204.76999},{"sentences":[{"text":"Yep.","start":208.51,"end":209.01,"sentiment":"neutral","sentiment_score":-0.019430406391620636},{"text":"Medicare statement form.","start":222.205,"end":223.74501,"sentiment":"neutral","sentiment_score":-0.05584096163511276},{"text":"Okay.","start":224.49,"end":224.81,"sentiment":"neutral","sentiment_score":0.014436107128858566},{"text":"Cool.","start":224.81,"end":225.05,"sentiment":"neutral","sentiment_score":0.19701415300369263},{"text":"I'll go.","start":225.05,"end":225.37001,"sentiment":"neutral","sentiment_score":0.1556512787938118}],"sentiment":"neutral","sentiment_score":0.04197494080290198,"num_words":8,"start":208.51,"end":225.37001},{"sentences":[{"text":"And he's got a alright.","start":225.37001,"end":228.97,"sentiment":"neutral","sentiment_score":0.09552672803401947},{"text":"Cool.","start":228.97,"end":229.29001,"sentiment":"positive","sentiment_score":0.341333270072937},{"text":"Thank you very much.","start":229.29001,"end":230.17,"sentiment":"positive","sentiment_score":0.5347517132759094},{"text":"And I will hopefully talk to you tomorrow and or you'll reply to my email.","start":230.17,"end":233.95,"sentiment":"neutral","sentiment_score":0.16652310093243916},{"text":"No.","start":241.615,"end":241.935,"sentiment":"neutral","sentiment_score":-0.018127083778381348}],"sentiment":"neutral","sentiment_score":0.20914204590595686,"num_words":26,"start":225.37001,"end":241.935},{"sentences":[{"text":"No.","start":241.935,"end":242.255,"sentiment":"neutral","sentiment_score":0.005626391619443893},{"text":"Thank you very much for ringing.","start":242.255,"end":243.795,"sentiment":"neutral","sentiment_score":0.24731082717577615},{"text":"Okay.","start":247.535,"end":248.015,"sentiment":"neutral","sentiment_score":0.17337936162948608},{"text":"Thanks.","start":248.015,"end":248.515,"sentiment":"neutral","sentiment_score":0.1704639047384262},{"text":"Bye.","start":250.815,"end":251.315,"sentiment":"neutral","sentiment_score":-0.08996783196926117}],"sentiment":"neutral","sentiment_score":0.1743366789072752,"num_words":10,"start":241.935,"end":251.315}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? We'll try again.\n\nChannel 0: Is that better?\n\nChannel 1: Probably much better.\n\nChannel 0: Perfect.\n\nChannel 1: As long as it\n\nChannel 0: So\n\nChannel 1: stays good.\n\nChannel 0: Okay. Definitely.\n\nChannel 1: I think I heard that there's some documents we need to sign.\n\nChannel 0: Yeah. Yeah. So late last year, Amy sent her an email to yourself.\n\nChannel 1: Yep.\n\nChannel 0: To fill out the specific form that you obviously needed.\n\nChannel 1: I reckon I've sent it to the wrong person because I got that filled out and sent it, and I reckon I've sent it to the wrong person. So\n\nChannel 0: That's fair. Are you able to have a look through your emails and send it through to me and then see how you go from there?\n\nChannel 1: yes. I\n\nChannel 0: Because\n\nChannel 1: will\n\nChannel 0: there's\n\nChannel 1: jump on\n\nChannel 0: ink\n\nChannel 1: the\n\nChannel 0: cards\n\nChannel 1: computer.\n\nChannel 0: that you send off, you're able to send. Yeah.\n\nChannel 1: I'll have a look what I've sent because I did definitely send some doctor's forms, but where did I send them? Hang on. I'm just gonna upload it on. Where are we? And so since then, Mark has seen the neurologist\n\nChannel 0: Alright.\n\nChannel 1: in Melbourne, and, yeah, he's not allowed to work for five years, which is really not cool. But he's alive, and he's getting there. Right. Where would\n\nChannel 0: That's\n\nChannel 1: I send\n\nChannel 0: it.\n\nChannel 1: it? Hang on. And I wonder what I even called it. What if I just type in Mark? What if I sent license Mark Hill form sent a month ago.\n\nThat could be it. That's it. So is it would it be a patient health history MR52B?\n\nChannel 0: I may send it through.\n\nChannel 1: Alright.\n\nChannel 0: Anything\n\nChannel 1: I'll send\n\nChannel 0: and I can help with\n\nChannel 1: that. I'll click\n\nChannel 0: maybe\n\nChannel 1: on that.\n\nChannel 0: the form should be a initial information form.\n\nChannel 1: Is that what you don't have, the initial information from?\n\nChannel 0: Yep. And the\n\nChannel 1: No.\n\nChannel 0: and the medical statement from the doctor.\n\nChannel 1: Alright. So what I'll do is, if you don't mind, email me again exactly what it is. I'll find them, and I'll send them to you tomorrow. So I'm writing down\n\nChannel 0: Initial\n\nChannel 1: initial what medical form?\n\nChannel 0: information form.\n\nChannel 1: Info initial information. Form. Okay. And am I talking to someone from Oakview?\n\nChannel 0: You're still right, darling.\n\nChannel 1: I am. So it's Oakview. Righto. Wonder where I've sent I reckon I've I bet you I've sent it, like, through to CareSuper or something.\n\nChannel 0: Well, I just talked to them and they said they were missing I mean, you could have sent it to them. She did say that she had a number of documents on file,\n\nChannel 1: I'm trying to go\n\nChannel 0: but\n\nChannel 1: back\n\nChannel 0: she\n\nChannel 1: through,\n\nChannel 0: was still\n\nChannel 1: but\n\nChannel 0: looking for initial\n\nChannel 1: yeah.\n\nChannel 0: information\n\nChannel 1: I'll have\n\nChannel 0: form.\n\nChannel 1: a good hunt. And, yeah, if you send me what I need, I'll have a good hunt, and I will forward through in the morning and or\n\nChannel 0: Yeah. Absolutely. Well, the information is the main form nice and easy.\n\nChannel 1: redo.\n\nChannel 0: It's just marked on each design.\n\nChannel 1: Yep.\n\nChannel 0: I think it's about three or four, maybe six signatures or something like that. There's a there's\n\nChannel 1: Yep.\n\nChannel 0: a few of them. Nothing crazy. And then it's really the probably the the hardest form is gonna be the the medical statement forms that are very specifically needing to be filled out by the doctors.\n\nChannel 1: Medicare statement form. Okay.\n\nChannel 0: Yeah. So\n\nChannel 1: Cool.\n\nChannel 0: I'll\n\nChannel 1: I'll go.\n\nChannel 0: resend\n\nChannel 1: And he's\n\nChannel 0: the email after\n\nChannel 1: got\n\nChannel 0: all of that, and\n\nChannel 1: a\n\nChannel 0: we can go from there.\n\nChannel 1: alright. Cool. Thank you very much. And I will hopefully talk to you tomorrow and or you'll reply to my email.\n\nChannel 0: Yeah. Yeah. If I get your email, I'll reply to it. If not, I will call you on Wednesday to touch base, and go talk to get about me.\n\nChannel 1: No. No. Thank you very much for ringing.\n\nChannel 0: No. Not a problem. We'll talk soon, Kendall.\n\nChannel 1: Okay. Thanks.\n\nChannel 0: I don't.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.24,"end":0.64,"sentiment":"neutral","sentiment_score":0.02321241796016693},{"text":"We'll try again.","start":0.64,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.054805430273214974}],"sentiment":"neutral","sentiment_score":0.046907177194952965,"channel":1,"num_words":4,"start":0.24,"end":1.6999999},{"sentences":[{"text":"Is that better?","start":2.3999999,"end":3.22,"sentiment":"neutral","sentiment_score":0.12948222955067953}],"sentiment":"neutral","sentiment_score":0.12948222955067953,"channel":0,"num_words":3,"start":2.3999999,"end":3.22},{"sentences":[{"text":"Probably much 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the specific form that you obviously needed.","start":33.72,"end":36.54,"sentiment":"neutral","sentiment_score":-0.031723088957369326}],"sentiment":"neutral","sentiment_score":-0.031723088957369326,"channel":0,"num_words":10,"start":33.72,"end":36.54},{"sentences":[{"text":"I reckon I've sent it to the wrong person because I got that filled out and sent it, and I reckon I've sent it to the wrong person.","start":37.48,"end":43.34,"sentiment":"neutral","sentiment_score":-0.2996420514370714},{"text":"So","start":43.515,"end":44.015,"sentiment":"neutral","sentiment_score":-0.08542132377624512}],"sentiment":"neutral","sentiment_score":-0.29225512979359464,"channel":1,"num_words":29,"start":37.48,"end":44.015},{"sentences":[{"text":"That's fair.","start":44.925,"end":45.665,"sentiment":"neutral","sentiment_score":-0.09744831919670105},{"text":"Are you able to have a look through your emails and send it through to me and then see how you go from 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you send off, you're able to send.","start":55.350002,"end":57.210003,"sentiment":"neutral","sentiment_score":-0.005548948887735605},{"text":"Yeah.","start":57.350002,"end":57.850002,"sentiment":"neutral","sentiment_score":0.003177428618073463}],"sentiment":"neutral","sentiment_score":-0.004579351387090153,"channel":0,"num_words":9,"start":55.350002,"end":57.850002},{"sentences":[{"text":"I'll have a look what I've sent because I did definitely send some doctor's forms, but where did I send them?","start":58.41,"end":64.43,"sentiment":"neutral","sentiment_score":-0.01429566933906504},{"text":"Hang on.","start":65.29,"end":65.649994,"sentiment":"neutral","sentiment_score":-0.023382884450256824},{"text":"I'm just gonna upload it on.","start":65.649994,"end":67.15,"sentiment":"neutral","sentiment_score":-0.025298662173251312},{"text":"Where are we?","start":68.65,"end":69.63,"sentiment":"neutral","sentiment_score":-0.028973437224825222},{"text":"And so since then, Mark has seen the 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The customer asks the agent to resend the forms and medical statements. The agent agrees to do so and promises to follow up with the customer the next day."},"intents":{"segments":[{"text":"So late last year, Amy sent her an email to yourself. Yep.","start_word":34,"end_word":45,"intents":[{"intent":"Send email","confidence_score":0.009108433}]},{"text":"To fill out the specific form that you obviously needed. I reckon I've sent it to the wrong person because I got that filled out and sent it, and I reckon I've sent it to the wrong person. So That's fair.","start_word":46,"end_word":86,"intents":[{"intent":"Confirm form","confidence_score":0.027499488}]},{"text":"Anything I'll send and I can help with that. I'll click maybe on that. the form should be a initial information form. Is that what you don't have, the initial information from? Yep.","start_word":257,"end_word":289,"intents":[{"intent":"Answer questions","confidence_score":0.010410838},{"intent":"Provide assistance","confidence_score":0.17921153}]},{"text":"the form should be a initial information form. Is that what you don't have, the initial information from? Yep.","start_word":271,"end_word":289,"intents":[{"intent":"Provide information","confidence_score":0.0056398734}]},{"text":"and the medical statement from the doctor. Alright.","start_word":293,"end_word":300,"intents":[{"intent":"Provide medical statement","confidence_score":0.050815817}]},{"text":"I'll find them, and I'll send them to you tomorrow.","start_word":318,"end_word":327,"intents":[{"intent":"Send forms","confidence_score":0.05732368}]},{"text":"So I'm writing down Initial initial what medical form? information form.","start_word":327,"end_word":337,"intents":[{"intent":"Leave form","confidence_score":0.00092694955}]},{"text":"And am I talking to someone from Oakview?","start_word":343,"end_word":350,"intents":[{"intent":"Contact from oakview","confidence_score":0.0021836176}]},{"text":"If I get your email, I'll reply to it. If not, I will call you on Wednesday to touch base, and go talk to get about me. No. No.","start_word":583,"end_word":611,"intents":[{"intent":"Respond to email","confidence_score":0.008801988},{"intent":"Receive email","confidence_score":0.0022993933}]}]},"sentiments":{"segments":[{"text":"Hello? We'll try again. Is that better?","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.08047306537628174},{"text":"Probably much better. Perfect. As long as it So stays good.","start_word":7,"end_word":17,"sentiment":"positive","sentiment_score":0.43044722080230713},{"text":"Okay. Definitely. I think I heard that there's some documents we need to sign. Yeah. Yeah. So late last year, Amy sent her an email to yourself. Yep. To fill out the specific form that you obviously needed. I reckon I've sent it to the wrong person because I got that filled out and sent it, and I reckon I've sent it to the wrong person. So That's fair. Are you able to have a look through your emails and send it through to me and then see how you go from there? yes. I Because will there's jump on ink the cards computer. that you send off, you're able to send. Yeah. I'll have a look what I've sent because I did definitely send some doctor's forms, but where did I send them? Hang on. I'm just gonna upload it on. Where are we? And so since then, Mark has seen the neurologist Alright. in Melbourne, and, yeah, he's not allowed to work for five years, which is really not cool. But he's alive, and he's getting there. Right. Where would That's I send it. it? Hang on. And I wonder what I even called it. What if I just type in Mark? What if I sent license Mark Hill form sent a month ago. That could be it. That's it. So is it would it be a patient health history MR52B? I may send it through. Alright. Anything I'll send and I can help with that. I'll click maybe on that. the form should be a initial information form. Is that what you don't have, the initial information from? Yep. And the No. and the medical statement from the doctor. Alright. So what I'll do is, if you don't mind, email me again exactly what it is. I'll find them, and I'll send them to you tomorrow. So I'm writing down Initial initial what medical form? information form. Info initial information. Form. Okay. And am I talking to someone from Oakview? You're still right, darling. I am. So it's Oakview. Righto. Wonder where I've sent I reckon I've I bet you I've sent it, like, through to CareSuper or something. Well, I just talked to them and they said they were missing I mean, you could have sent it to them. She did say that she had a number of documents on file, I'm trying to go but back she through, was still but looking for initial yeah. information I'll have form. a good hunt. And, yeah, if you send me what I need, I'll have a good hunt, and I will forward through in the morning and or Yeah. Absolutely.","start_word":18,"end_word":460,"sentiment":"neutral","sentiment_score":-0.02713666334916453},{"text":"Well, the information is the main form nice and easy.","start_word":461,"end_word":470,"sentiment":"positive","sentiment_score":0.3977844715118408},{"text":"redo. It's just marked on each design. Yep. I think it's about three or four, maybe six signatures or something like that. There's a there's Yep. a few of them. Nothing crazy. And then it's really the probably the the hardest form is gonna be the the medical statement forms that are very specifically needing to be filled out by the doctors. Medicare statement form. Okay. Yeah. So Cool. I'll I'll go. resend And he's the email after got all of that, and a we can go from there. alright.","start_word":471,"end_word":560,"sentiment":"neutral","sentiment_score":0.008773052133619785},{"text":"Cool. Thank you very much.","start_word":561,"end_word":565,"sentiment":"positive","sentiment_score":0.4792766869068146},{"text":"And I will hopefully talk to you tomorrow and or you'll reply to my email. Yeah. Yeah. If I get your email, I'll reply to it. If not, I will call you on Wednesday to touch base, and go talk to get about me. No. No. Thank you very much for ringing. No. Not a problem. We'll talk soon, Kendall. Okay. Thanks.","start_word":566,"end_word":627,"sentiment":"neutral","sentiment_score":0.13101664185523987},{"text":"I don't. Bye.","start_word":628,"end_word":630,"sentiment":"negative","sentiment_score":-0.4743804931640625}],"average":{"sentiment":"neutral","sentiment_score":0.008343160087007591}}}}