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I need a holiday, mate. What do you suggest? Okay. Now do you want us to sign you up from here, or do you wanna do it from your end? Okay. I'll just need your first name. T Tenveer. And surname? Zed a m a n. Where's that from? Oh, nice. Okay. What's the unit number? 1508. And the street number? Furzer Street. Yeah. I know that one up pretty well. Furzier Street. That's in Phillip. Yeah? I see t. And what's the postcode there? 2606. So I just need your date of birth. 1988. And a form of ID. Now we need a form of ID to qualify you. So if you ever ring up, we need to qualify that it it is you that's actually calling out, not anybody else on your behalf that you're not aware of. So you can use a driver's license, passport, or Medicare card, or something like that. Yeah. Just the number. Yeah, please. Yep. No problems. And how's the weather up there? Five four 807. Okay. Just one second. Okay. Yes. Email address, t zed four four two zero three zero at g mail dot com. Was it? Dot com. So I'll just read that back. TforTom,zedforzebra,442030@Gmail.com. Yeah? Oh, beautiful. Okay. That was too easy. What else? Sorry about the date of birth. Blah blah blah blah. And the best contact number, is that is that the one I see on the screen? O 41 4? 0414386386344. Okay. I got all your details. I'll I'll get you a do you have your own router, or do you need one? Yep. Twelve months? Okay. Cool. Twelve months router It's 1,800 y $5.06. Alright. Do you want that sent to the same address or a different address? Okay. Alright. So you want that sent by on that case, just send it out standard postage. Yeah? Standard postage. So send after the twenty eighth. Yeah? Twenty eighth of this month. Are we in August? Yeah? Are we in August or September? I'll get I'll get mixed up with it. Look. I sometimes, really honestly, time goes so fast sometimes. You don't know what day you're in. That is that is serious. Alright. I'll read everything back to you. The name is Tanvir Zamaz Zaman, Unit 11 50 eight. Taneer. Because I live in well, I I speak Spanish, and in the Spanish language, we really pronounce the a very, very well because they use the deep part of their throat. So Taneer Saman is how we would say it in in Spanish. Okay. So it's Unit 15082 Ferzes Street, Philip, ACD 2606. Date of birth, twenty eighth eleventh nineteen ninety eight. Driver's license, 5483807. Email address, tforTom,zforzebra,4four,2030@Gmail.com. This contact number is 0414386344. You're on a twelve months contract, free Wi Fi, $8.08 800. Another thing, what plan did you want? Other basic basic plan. Okay. Oh, it's just you. It's it's like you know what they say in my country? They say that means it better been on your own and be bad company. There you go. So that plan is gonna be 15% discount for the first six months, then it goes back to its normal price. Okay? Alright. That's all done. I'll get all that all that set up for you for look. We're still gonna activate the oh, is there somebody living in there now? Is there? Okay. So we'll get this done for you on the same day. When are you moving in? Okay. So on the on the twenty eighth, we'll send out on the twenty seventh, we'll send out the router. So you should get it by twenty seventh by the twenty ninth or or thirtieth, you should get it. Alright. Beautiful. Alright. Leave it with us, and I'll get all that organized. Anything else we can do for you, You're most welcome. You have a lovely day, and enjoy the rest of the weekend. Thank you. Bye bye. 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afternoon. Airtel tech support. Yep. Sure. Do you know what network it is?\n\nDo you know what what our super the super numero uno. Alright. Not a problem. How are you today anyway? I need a holiday, mate.\n\nWhat do you suggest? Okay. Now do you want us to sign you up from here, or do you wanna do it from your end? Okay. I'll just need your first name.\n\nT Tenveer. And surname? Zed a m a n. Where's that from? Oh, nice.\n\nOkay. What's the unit number? 1508. And the street number? Furzer Street.\n\nYeah. I know that one up pretty well. Furzier Street. That's in Phillip. Yeah?\n\nI see t. And what's the postcode there? 2606. So I just need your date of birth. 1988.\n\nAnd a form of ID. Now we need a form of ID to qualify you. So if you ever ring up, we need to qualify that it it is you that's actually calling out, not anybody else on your behalf that you're not aware of. So you can use a driver's license, passport, or Medicare card, or something like that. Yeah.\n\nJust the number. Yeah, please. Yep. No problems. And how's the weather up there?\n\nFive four 807. Okay. Just one second. Okay. Yes.\n\nEmail address, t zed four four two zero three zero at g mail dot com. Was it? Dot com. So I'll just read that back. TforTom,zedforzebra,442030@Gmail.com.\n\nYeah? Oh, beautiful. Okay. That was too easy. What else?\n\nSorry about the date of birth. Blah blah blah blah. And the best contact number, is that is that the one I see on the screen? O 41 4? 0414386386344.\n\nOkay. I got all your details. I'll I'll get you a do you have your own router, or do you need one? Yep. Twelve months?\n\nOkay. Cool. Twelve months router It's 1,800 y $5.06. Alright. Do you want that sent to the same address or a different address?\n\nOkay. Alright. So you want that sent by on that case, just send it out standard postage. Yeah? Standard postage.\n\nSo send after the twenty eighth. Yeah? Twenty eighth of this month. Are we in August? Yeah?\n\nAre we in August or September? I'll get I'll get mixed up with it. Look. I sometimes, really honestly, time goes so fast sometimes. You don't know what day you're in.\n\nThat is that is serious. Alright. I'll read everything back to you. The name is Tanvir Zamaz Zaman, Unit 11 50 eight. Taneer.\n\nBecause I live in well, I I speak Spanish, and in the Spanish language, we really pronounce the a very, very well because they use the deep part of their throat. So Taneer Saman is how we would say it in in Spanish. Okay. So it's Unit 15082 Ferzes Street, Philip, ACD 2606. Date of birth, twenty eighth eleventh nineteen ninety eight.\n\nDriver's license, 5483807. Email address, tforTom,zforzebra,4four,2030@Gmail.com. This contact number is 0414386344. You're on a twelve months contract, free Wi Fi, $8.08 800. Another thing, what plan did you want?\n\nOther basic basic plan. Okay. Oh, it's just you. It's it's like you know what they say in my country? They say that means it better been on your own and be bad company.\n\nThere you go. So that plan is gonna be 15% discount for the first six months, then it goes back to its normal price. Okay? Alright. That's all done.\n\nI'll get all that all that set up for you for look. We're still gonna activate the oh, is there somebody living in there now? Is there? Okay. So we'll get this done for you on the same day.\n\nWhen are you moving in? Okay. So on the on the twenty eighth, we'll send out on the twenty seventh, we'll send out the router. So you should get it by twenty seventh by the twenty ninth or or thirtieth, you should get it. Alright.\n\nBeautiful. Alright. Leave it with us, and I'll get all that organized. Anything else we can do for you, You're most welcome. You have a lovely day, and enjoy the rest of the weekend.\n\nThank you. Bye bye. Bye.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":1.12,"end":1.8399999,"sentiment":"positive","sentiment_score":0.4255934804677963},{"text":"Airtel tech support.","start":1.8399999,"end":2.8999999,"sentiment":"neutral","sentiment_score":0.21374289691448212},{"text":"Yep.","start":7.68,"end":8.18,"sentiment":"neutral","sentiment_score":0.04459502547979355},{"text":"Sure.","start":15.915,"end":16.395,"sentiment":"neutral","sentiment_score":0.017759796231985092},{"text":"Do you know what network it is?","start":16.395,"end":18.095,"sentiment":"neutral","sentiment_score":-0.0028921236683215413}],"sentiment":"neutral","sentiment_score":0.10960897197946906,"num_words":14,"start":1.12,"end":18.095},{"sentences":[{"text":"Do you know what what our super the super numero uno.","start":19.275,"end":23.535,"sentiment":"neutral","sentiment_score":0.03292834365063093},{"text":"Alright.","start":24.715,"end":25.035,"sentiment":"neutral","sentiment_score":0.13520389795303345},{"text":"Not a problem.","start":25.035,"end":25.595,"sentiment":"neutral","sentiment_score":0.2525450736284256},{"text":"How are you today anyway?","start":25.595,"end":26.814999,"sentiment":"neutral","sentiment_score":0.27425787448883054},{"text":"I need a holiday, mate.","start":29.41,"end":30.53,"sentiment":"neutral","sentiment_score":0.07381880879402161}],"sentiment":"neutral","sentiment_score":0.11981737261638045,"num_words":25,"start":19.275,"end":30.53},{"sentences":[{"text":"What do you suggest?","start":30.53,"end":31.43,"sentiment":"neutral","sentiment_score":0.03436154592782259},{"text":"Okay.","start":33.97,"end":34.47,"sentiment":"neutral","sentiment_score":0.0363113135099411},{"text":"Now do you want us to sign you up from here, or do you wanna do it from your end?","start":35.010002,"end":38.39,"sentiment":"neutral","sentiment_score":0.022907769307494164},{"text":"Okay.","start":41.675,"end":41.995,"sentiment":"neutral","sentiment_score":0.05512351542711258},{"text":"I'll just need your first name.","start":41.995,"end":43.614998,"sentiment":"neutral","sentiment_score":0.03888231671104828}],"sentiment":"neutral","sentiment_score":0.028760321845766157,"num_words":32,"start":30.53,"end":43.614998},{"sentences":[{"text":"T Tenveer.","start":48.555,"end":55.46,"sentiment":"neutral","sentiment_score":0.010332010686397552},{"text":"And surname?","start":55.6,"end":56.34,"sentiment":"neutral","sentiment_score":0.004810479003936052},{"text":"Zed a m a n.","start":60.079998,"end":62.82,"sentiment":"neutral","sentiment_score":-0.000982964225113392},{"text":"Where's that from?","start":62.879997,"end":63.94,"sentiment":"neutral","sentiment_score":-0.00402410514652729},{"text":"Oh, nice.","start":66.56,"end":67.14,"sentiment":"neutral","sentiment_score":0.11671002954244614}],"sentiment":"neutral","sentiment_score":0.017622707278600762,"num_words":14,"start":48.555,"end":67.14},{"sentences":[{"text":"Okay.","start":67.635,"end":68.135,"sentiment":"neutral","sentiment_score":0.038791775703430176},{"text":"What's the unit number?","start":68.275,"end":69.494995,"sentiment":"neutral","sentiment_score":0.015848184004426003},{"text":"1508.","start":73.235,"end":75.415,"sentiment":"neutral","sentiment_score":0.006981473416090012},{"text":"And the street number?","start":75.715,"end":77.015,"sentiment":"neutral","sentiment_score":0.008029500488191843},{"text":"Furzer Street.","start":79.155,"end":79.875,"sentiment":"neutral","sentiment_score":0.018729722127318382}],"sentiment":"neutral","sentiment_score":0.014895285945385695,"num_words":12,"start":67.635,"end":79.875},{"sentences":[{"text":"Yeah.","start":79.875,"end":80.115,"sentiment":"neutral","sentiment_score":0.05457368493080139},{"text":"I know that one up pretty well.","start":80.115,"end":81.735,"sentiment":"neutral","sentiment_score":0.06256171422345298},{"text":"Furzier Street.","start":82.85,"end":83.49,"sentiment":"neutral","sentiment_score":0.018823839724063873},{"text":"That's in Phillip.","start":83.49,"end":84.21,"sentiment":"neutral","sentiment_score":0.01098887405047814},{"text":"Yeah?","start":84.21,"end":84.71,"sentiment":"neutral","sentiment_score":0.014426285400986671}],"sentiment":"neutral","sentiment_score":0.041253305106822936,"num_words":14,"start":79.875,"end":84.71},{"sentences":[{"text":"I see t.","start":87.17,"end":88.31,"sentiment":"neutral","sentiment_score":0.0065175797790288925},{"text":"And what's the postcode there?","start":88.770004,"end":90.47,"sentiment":"neutral","sentiment_score":0.0018316084053367377},{"text":"2606.","start":92.61,"end":94.31,"sentiment":"neutral","sentiment_score":-0.0012452788650989532},{"text":"So I just need your date of birth.","start":94.925,"end":96.945,"sentiment":"neutral","sentiment_score":0.005607860395684838},{"text":"1988.","start":100.765,"end":102.625,"sentiment":"neutral","sentiment_score":0.010422589257359505}],"sentiment":"neutral","sentiment_score":0.004597276384528313,"num_words":18,"start":87.17,"end":102.625},{"sentences":[{"text":"And a form of ID.","start":102.765,"end":104.205,"sentiment":"neutral","sentiment_score":0.0024583026766777038},{"text":"Now we need a form of ID to qualify you.","start":104.205,"end":106.445,"sentiment":"neutral","sentiment_score":0.006981327757239341},{"text":"So if you ever ring up, we need to qualify that it it is you that's actually calling out, not anybody else on your behalf that you're not aware of.","start":106.445,"end":113.770004,"sentiment":"neutral","sentiment_score":-0.029588487604632972},{"text":"So you can use a driver's license, passport, or Medicare card, or something like that.","start":113.770004,"end":118.03,"sentiment":"neutral","sentiment_score":0.046567731102307636},{"text":"Yeah.","start":119.770004,"end":120.01,"sentiment":"neutral","sentiment_score":0.019224464893341064}],"sentiment":"neutral","sentiment_score":-0.0014394984550041253,"num_words":61,"start":102.765,"end":120.01},{"sentences":[{"text":"Just the number.","start":120.01,"end":120.65,"sentiment":"neutral","sentiment_score":0.015966708461443584},{"text":"Yeah, please.","start":120.65,"end":121.185,"sentiment":"neutral","sentiment_score":0.04247079789638519},{"text":"Yep.","start":122.384995,"end":122.865,"sentiment":"neutral","sentiment_score":0.1181197389960289},{"text":"No problems.","start":122.865,"end":123.604996,"sentiment":"neutral","sentiment_score":0.19888194650411606},{"text":"And how's the weather up there?","start":129.665,"end":131.205,"sentiment":"neutral","sentiment_score":0.11703498909870784}],"sentiment":"neutral","sentiment_score":0.09649537769811493,"num_words":14,"start":120.01,"end":131.205},{"sentences":[{"text":"Five four 807.","start":136.67001,"end":139.73001,"sentiment":"neutral","sentiment_score":0.011738398733238379},{"text":"Okay.","start":141.39,"end":141.89,"sentiment":"neutral","sentiment_score":0.03595324233174324},{"text":"Just one second.","start":143.39,"end":144.37001,"sentiment":"neutral","sentiment_score":0.026572732875744503},{"text":"Okay.","start":154.875,"end":155.275,"sentiment":"neutral","sentiment_score":0.03215379640460014},{"text":"Yes.","start":155.275,"end":155.755,"sentiment":"neutral","sentiment_score":0.028839251026511192}],"sentiment":"neutral","sentiment_score":0.023542187176644802,"num_words":9,"start":136.67001,"end":155.755},{"sentences":[{"text":"Email address, t zed four four two zero three zero at g mail dot com.","start":155.755,"end":170.16,"sentiment":"neutral","sentiment_score":0.018840239259103934},{"text":"Was it?","start":170.16,"end":170.9,"sentiment":"neutral","sentiment_score":0.012536938767880201},{"text":"Dot com.","start":172.4,"end":172.88,"sentiment":"neutral","sentiment_score":0.06755386106669903},{"text":"So I'll just read that back.","start":172.88,"end":175.28,"sentiment":"neutral","sentiment_score":0.07723755513628323},{"text":"TforTom,zedforzebra,442030@Gmail.com.","start":175.28,"end":181.30501,"sentiment":"neutral","sentiment_score":0.04717280715703964}],"sentiment":"neutral","sentiment_score":0.036668589481940635,"num_words":26,"start":155.755,"end":181.30501},{"sentences":[{"text":"Yeah?","start":181.30501,"end":181.80501,"sentiment":"neutral","sentiment_score":0.06459882855415344},{"text":"Oh, beautiful.","start":182.66501,"end":183.32501,"sentiment":"positive","sentiment_score":0.5884687602519989},{"text":"Okay.","start":183.38501,"end":183.705,"sentiment":"positive","sentiment_score":0.3500186502933502},{"text":"That was too easy.","start":183.705,"end":184.68501,"sentiment":"neutral","sentiment_score":0.20483753830194473},{"text":"What else?","start":186.18501,"end":186.66501,"sentiment":"neutral","sentiment_score":-0.009085188619792461}],"sentiment":"neutral","sentiment_score":0.23927347753196954,"num_words":10,"start":181.30501,"end":186.66501},{"sentences":[{"text":"Sorry about the date of birth.","start":186.66501,"end":188.02501,"sentiment":"neutral","sentiment_score":-0.12940976272026697},{"text":"Blah blah blah blah.","start":188.02501,"end":188.90501,"sentiment":"neutral","sentiment_score":-0.12075072154402733},{"text":"And the best contact number, is that is that the one I see on the screen?","start":188.90501,"end":191.945,"sentiment":"neutral","sentiment_score":-0.005831695627421141},{"text":"O 41 4?","start":191.945,"end":193.16501,"sentiment":"neutral","sentiment_score":-0.0001849678034583727},{"text":"0414386386344.","start":194.95999,"end":202.09999,"sentiment":"neutral","sentiment_score":0.009088769555091858}],"sentiment":"neutral","sentiment_score":-0.044807824213057755,"num_words":30,"start":186.66501,"end":202.09999},{"sentences":[{"text":"Okay.","start":202.64,"end":203.04,"sentiment":"neutral","sentiment_score":0.03289400041103363},{"text":"I got all your details.","start":203.04,"end":204.18,"sentiment":"neutral","sentiment_score":0.0454697884619236},{"text":"I'll I'll get you a do you have your own router, or do you need one?","start":204.23999,"end":207.86,"sentiment":"neutral","sentiment_score":0.00022924388758838177},{"text":"Yep.","start":214.065,"end":214.565,"sentiment":"neutral","sentiment_score":0.0175386443734169},{"text":"Twelve months?","start":214.705,"end":215.345,"sentiment":"neutral","sentiment_score":0.01193944364786148}],"sentiment":"neutral","sentiment_score":0.012213135063648224,"num_words":25,"start":202.64,"end":215.345},{"sentences":[{"text":"Okay.","start":215.345,"end":215.745,"sentiment":"neutral","sentiment_score":0.0733950138092041},{"text":"Cool.","start":215.745,"end":216.245,"sentiment":"neutral","sentiment_score":0.09509968757629396},{"text":"Twelve months router It's 1,800 y $5.06.","start":219.425,"end":227.59,"sentiment":"neutral","sentiment_score":0.040980929508805275},{"text":"Alright.","start":229.57,"end":229.89,"sentiment":"neutral","sentiment_score":0.026593610644340515},{"text":"Do you want that sent to the same address or a different address?","start":229.89,"end":232.55,"sentiment":"neutral","sentiment_score":-0.006816032700813734}],"sentiment":"neutral","sentiment_score":0.017102017107865086,"num_words":23,"start":215.345,"end":232.55},{"sentences":[{"text":"Okay.","start":240.945,"end":241.445,"sentiment":"neutral","sentiment_score":-0.023854056373238564},{"text":"Alright.","start":242.065,"end":242.385,"sentiment":"neutral","sentiment_score":0.06348644942045212},{"text":"So you want that sent by on that case, just send it out standard postage.","start":242.385,"end":245.905,"sentiment":"neutral","sentiment_score":0.07671208903193474},{"text":"Yeah?","start":245.905,"end":246.405,"sentiment":"neutral","sentiment_score":0.090955451130867},{"text":"Standard postage.","start":250.13,"end":251.34999,"sentiment":"neutral","sentiment_score":0.03709106333553791}],"sentiment":"neutral","sentiment_score":0.06777256531640888,"num_words":20,"start":240.945,"end":251.34999},{"sentences":[{"text":"So send after the twenty eighth.","start":255.33,"end":257.81,"sentiment":"neutral","sentiment_score":0.03545405281086763},{"text":"Yeah?","start":257.81,"end":258.31,"sentiment":"neutral","sentiment_score":0.040492162108421326},{"text":"Twenty eighth of this month.","start":259.49,"end":261.11,"sentiment":"neutral","sentiment_score":0.007859054580330848},{"text":"Are we in August?","start":262.01498,"end":262.815,"sentiment":"neutral","sentiment_score":-0.004026272450573742},{"text":"Yeah?","start":262.815,"end":263.315,"sentiment":"neutral","sentiment_score":-0.006268573459237814}],"sentiment":"neutral","sentiment_score":0.01589047580080874,"num_words":17,"start":255.33,"end":263.315},{"sentences":[{"text":"Are we in August or September?","start":264.815,"end":265.85498,"sentiment":"neutral","sentiment_score":-0.008491855580359697},{"text":"I'll get I'll get mixed up with it.","start":265.85498,"end":267.63498,"sentiment":"neutral","sentiment_score":-0.03962351311201928},{"text":"Look.","start":271.775,"end":271.935,"sentiment":"neutral","sentiment_score":-0.033596787601709366},{"text":"I sometimes, really honestly, time goes so fast sometimes.","start":271.935,"end":274.895,"sentiment":"neutral","sentiment_score":-0.1934151045150227},{"text":"You don't know what day you're in.","start":274.895,"end":276.24,"sentiment":"neutral","sentiment_score":-0.15471190214157104}],"sentiment":"neutral","sentiment_score":-0.10404049295503946,"num_words":31,"start":264.815,"end":276.24},{"sentences":[{"text":"That is that is serious.","start":276.31998,"end":277.69998,"sentiment":"neutral","sentiment_score":-0.09973118007183075},{"text":"Alright.","start":278.88,"end":279.38,"sentiment":"neutral","sentiment_score":0.07774762809276581},{"text":"I'll read everything back to you.","start":279.44,"end":281.22,"sentiment":"neutral","sentiment_score":0.1032753512263298},{"text":"The name is Tanvir Zamaz Zaman, Unit 11 50 eight.","start":281.68,"end":288.81998,"sentiment":"neutral","sentiment_score":0.060853592585772276},{"text":"Taneer.","start":291.89502,"end":292.39502,"sentiment":"neutral","sentiment_score":0.11023011803627014}],"sentiment":"neutral","sentiment_score":0.03989173386893843,"num_words":23,"start":276.31998,"end":292.39502},{"sentences":[{"text":"Because I live in well, I I speak Spanish, and in the Spanish language, we really pronounce the a very, very well because they use the deep part of their throat.","start":292.61502,"end":305.355,"sentiment":"neutral","sentiment_score":0.0953563070825992},{"text":"So Taneer Saman is how we would say it in in Spanish.","start":306.50998,"end":310.84998,"sentiment":"neutral","sentiment_score":-0.03681345097720623},{"text":"Okay.","start":311.71,"end":312.03,"sentiment":"neutral","sentiment_score":0.0010103601962327955},{"text":"So it's Unit 15082 Ferzes Street, Philip, ACD 2606.","start":312.03,"end":317.56998,"sentiment":"neutral","sentiment_score":0.015058256582253508},{"text":"Date of birth, twenty eighth eleventh nineteen ninety eight.","start":318.195,"end":320.835,"sentiment":"neutral","sentiment_score":0.005983955433799161}],"sentiment":"neutral","sentiment_score":0.043623780260883996,"num_words":62,"start":292.61502,"end":320.835},{"sentences":[{"text":"Driver's license, 5483807.","start":320.835,"end":324.775,"sentiment":"neutral","sentiment_score":0.005222290754318237},{"text":"Email address, tforTom,zforzebra,4four,2030@Gmail.com.","start":325.955,"end":331.895,"sentiment":"neutral","sentiment_score":0.009425659819195667},{"text":"This contact number is 0414386344.","start":333.07,"end":336.93,"sentiment":"neutral","sentiment_score":0.013447995483875274},{"text":"You're on a twelve months contract, free Wi Fi, $8.08 800.","start":337.23,"end":341.65,"sentiment":"neutral","sentiment_score":0.01463034071705558},{"text":"Another thing, what plan did you want?","start":342.27,"end":344.29,"sentiment":"neutral","sentiment_score":0.005020335848842349}],"sentiment":"neutral","sentiment_score":0.010595169929980204,"num_words":29,"start":320.835,"end":344.29},{"sentences":[{"text":"Other basic basic plan.","start":347.195,"end":349.055,"sentiment":"neutral","sentiment_score":0.019939561607316136},{"text":"Okay.","start":350.395,"end":350.875,"sentiment":"neutral","sentiment_score":-0.005383873358368874},{"text":"Oh, it's just you.","start":350.875,"end":352.095,"sentiment":"neutral","sentiment_score":-0.05576390493661165},{"text":"It's it's like you know what they say in my country?","start":353.595,"end":357.355,"sentiment":"neutral","sentiment_score":-0.11121921038085764},{"text":"They say that means it better been on your own and be bad company.","start":357.355,"end":363.03,"sentiment":"neutral","sentiment_score":-0.27612523095948355}],"sentiment":"neutral","sentiment_score":-0.15405428806758104,"num_words":34,"start":347.195,"end":363.03},{"sentences":[{"text":"There you go.","start":364.05,"end":364.95,"sentiment":"neutral","sentiment_score":0.0011603344852725665},{"text":"So that plan is gonna be 15% discount for the first six months, then it goes back to its normal price.","start":367.01,"end":373.42502,"sentiment":"neutral","sentiment_score":0.10044621037585395},{"text":"Okay?","start":373.42502,"end":373.92502,"sentiment":"neutral","sentiment_score":0.06479133665561676},{"text":"Alright.","start":375.905,"end":376.30502,"sentiment":"neutral","sentiment_score":0.3089514374732971},{"text":"That's all done.","start":376.30502,"end":376.945,"sentiment":"neutral","sentiment_score":0.3248921533425649}],"sentiment":"neutral","sentiment_score":0.11935416053466756,"num_words":29,"start":364.05,"end":376.945},{"sentences":[{"text":"I'll get all that all that set up for you for look.","start":376.945,"end":380.065,"sentiment":"neutral","sentiment_score":0.30326134463151294},{"text":"We're still gonna activate the oh, is there somebody living in there now?","start":380.065,"end":383.265,"sentiment":"neutral","sentiment_score":0.0543307768037686},{"text":"Is there?","start":383.265,"end":384.005,"sentiment":"neutral","sentiment_score":0.034540532156825066},{"text":"Okay.","start":385.5,"end":385.81998,"sentiment":"neutral","sentiment_score":0.11767332255840302},{"text":"So we'll get this done for you on the same day.","start":385.81998,"end":388.31998,"sentiment":"neutral","sentiment_score":0.1332185911861333}],"sentiment":"neutral","sentiment_score":0.15378449035760683,"num_words":39,"start":376.945,"end":388.31998},{"sentences":[{"text":"When are you moving in?","start":390.46,"end":391.75998,"sentiment":"neutral","sentiment_score":0.01768145877867937},{"text":"Okay.","start":396.805,"end":397.04498,"sentiment":"neutral","sentiment_score":0.02905252575874329},{"text":"So on the on the twenty eighth, we'll send out on the twenty seventh, we'll send out the router.","start":397.04498,"end":402.10498,"sentiment":"neutral","sentiment_score":0.056778201343197575},{"text":"So you should get it by twenty seventh by the twenty ninth or or thirtieth, you should get 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weekend.","start":418.53,"end":420.63,"sentiment":"positive","sentiment_score":0.5129913327594599}],"sentiment":"positive","sentiment_score":0.38856686213437247,"num_words":34,"start":408.645,"end":420.63},{"sentences":[{"text":"Thank you.","start":421.57,"end":422.05002,"sentiment":"positive","sentiment_score":0.7815661728382111},{"text":"Bye bye.","start":422.05002,"end":422.53,"sentiment":"positive","sentiment_score":0.42972248792648315},{"text":"Bye.","start":422.53,"end":423.03,"sentiment":"neutral","sentiment_score":-0.09503784775733948}],"sentiment":"positive","sentiment_score":0.4655078947544098,"num_words":5,"start":421.57,"end":423.03}]}}]},{"alternatives":[{"transcript":"Hi. I'm moving to a new place in two weeks, and I've been told that it has a private network. And you guys are one of the providers, so I wanna get connected to the Internet, please. Sorry? Yeah. Super Networks. Yeah. Yeah. Pretty good. Thank you. How are you? Don't we all? Let's sign me up. Yep. Tanvir Tanvir, t a n v I r. T a n v I r. That's Tanvir. Zaman, zed a m a n. Bangladesh. 15081508. Two further street. Yep. Mhmm. Yes. In Philip. 2606. Yep. Twenty eight eleven nineteen eighty eight. Mhmm. Yep. Yeah. Driver license. Do you need the number for the driver license? Yeah. Just give me one second. Yep. Number is 5483807. Yep. Yep. Yeah. Tzed4442030@the right of gmail dot com. Yep. That's correct. That's right. Yes, please. Yes. That's that's the one. I I think I saw that you guys give a router anyway for, like, a one year contract, so I'll take that one. Yep. The same address, but don't send it now because I'm moving in there two weeks later. It's currently penitent, so somebody else is living in there. Mhmm. Yeah. That's fine. Just anytime and after '28. Yes, please. Yeah. Sorry? Yes. It's August, please. Yeah. Fair enough. Fair enough. We've all been there. Yep. Mhmm. Yep. Hey. That's a Really good attempt at pronouncing that. I'll I'll give you that. Alright. Go on. Yes. Okay. Got failure. Yep. The $69.99 1. Yes, please. It's just me. Hello? Exactly. That is true. That is very true. Okay. Okay. Cool. Thank you. Yeah. Exactly. Mhmm. So I get the keys on twenty eighth. I'm hoping to move on move in on twenty ninth, but twenty ninth is a Saturday. Mhmm. Yep. That that works. Perfect. Yep. All good. Thank you so much for your help. Really, really appreciate that. Yep. Yep. Alright. You too, sir. 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I'm moving to a new place in two weeks, and I've been told that it has a private network. And you guys are one of the providers, so I wanna get connected to the Internet, please. Sorry? Yeah.\n\nSuper Networks. Yeah. Yeah. Pretty good. Thank you.\n\nHow are you? Don't we all? Let's sign me up. Yep. Tanvir Tanvir, t a n v I r.\n\nT a n v I r. That's Tanvir. Zaman, zed a m a n. Bangladesh. 15081508.\n\nTwo further street. Yep. Mhmm. Yes. In Philip.\n\n2606. Yep. Twenty eight eleven nineteen eighty eight. Mhmm. Yep.\n\nYeah. Driver license. Do you need the number for the driver license? Yeah. Just give me one second.\n\nYep. Number is 5483807. Yep. Yep. Yeah.\n\nTzed4442030@the right of gmail dot com. Yep. That's correct. That's right. Yes, please.\n\nYes. That's that's the one. I I think I saw that you guys give a router anyway for, like, a one year contract, so I'll take that one. Yep. The same address, but don't send it now because I'm moving in there two weeks later.\n\nIt's currently penitent, so somebody else is living in there. Mhmm. Yeah. That's fine. Just anytime and after '28.\n\nYes, please. Yeah. Sorry? Yes. It's August, please.\n\nYeah. Fair enough. Fair enough. We've all been there. Yep.\n\nMhmm. Yep. Hey. That's a Really good attempt at pronouncing that. I'll I'll give you that.\n\nAlright. Go on. Yes. Okay. Got failure.\n\nYep. The $69.99 1. Yes, please. It's just me. Hello?\n\nExactly. That is true. That is very true. Okay. Okay.\n\nCool. Thank you. Yeah. Exactly. Mhmm.\n\nSo I get the keys on twenty eighth. I'm hoping to move on move in on twenty ninth, but twenty ninth is a Saturday. Mhmm. Yep. That that works.\n\nPerfect. Yep. All good. Thank you so much for your help. Really, really appreciate that.\n\nYep. Yep. Alright. You too, sir. 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I'll take that one.","start":209.235,"end":214.775,"sentiment":"neutral","sentiment_score":-0.0019493864687240641},{"text":"Yep.","start":214.83499,"end":215.33499,"sentiment":"neutral","sentiment_score":0.010675656609237194},{"text":"The same address, but don't send it now because I'm moving in there two weeks later.","start":233.105,"end":237.50499,"sentiment":"neutral","sentiment_score":-0.23426251066848636}],"sentiment":"neutral","sentiment_score":-0.08247738788939185,"num_words":45,"start":193.295,"end":237.50499},{"sentences":[{"text":"It's currently penitent, so somebody else is living in there.","start":237.50499,"end":240.48499,"sentiment":"negative","sentiment_score":-0.48503375351428984},{"text":"Mhmm.","start":241.98499,"end":242.48499,"sentiment":"neutral","sentiment_score":0.0013336492702364922},{"text":"Yeah.","start":246.89,"end":247.13,"sentiment":"neutral","sentiment_score":0.126385897397995},{"text":"That's fine.","start":247.13,"end":247.69,"sentiment":"neutral","sentiment_score":0.2357783168554306},{"text":"Just anytime and after '28.","start":247.69,"end":249.70999,"sentiment":"neutral","sentiment_score":0.07916552871465683}],"sentiment":"neutral","sentiment_score":-0.2029070374310801,"num_words":19,"start":237.50499,"end":249.70999},{"sentences":[{"text":"Yes, please.","start":258.33,"end":259.035,"sentiment":"neutral","sentiment_score":0.05378338135778904},{"text":"Yeah.","start":261.755,"end":262.255,"sentiment":"neutral","sentiment_score":0.00513074453920126},{"text":"Sorry?","start":264.315,"end":264.815,"sentiment":"neutral","sentiment_score":-0.022180190309882164},{"text":"Yes.","start":266.315,"end":266.555,"sentiment":"neutral","sentiment_score":0.016392365097999573},{"text":"It's August, 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there.","start":278.49002,"end":279.63,"sentiment":"neutral","sentiment_score":0.04800769779831171},{"text":"Yep.","start":281.45,"end":281.95,"sentiment":"neutral","sentiment_score":0.07125800102949142}],"sentiment":"neutral","sentiment_score":-0.0004379821941256523,"num_words":10,"start":267.515,"end":281.95},{"sentences":[{"text":"Mhmm.","start":285.37,"end":285.87,"sentiment":"neutral","sentiment_score":0.03147397190332413},{"text":"Yep.","start":286.01,"end":286.51,"sentiment":"neutral","sentiment_score":0.019620079547166824},{"text":"Hey.","start":287.585,"end":287.745,"sentiment":"neutral","sentiment_score":0.03649520128965378},{"text":"That's a Really good attempt at pronouncing that.","start":287.745,"end":289.905,"sentiment":"neutral","sentiment_score":0.2922288430854678},{"text":"I'll I'll give you 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$69.99 1.","start":344.715,"end":347.535,"sentiment":"neutral","sentiment_score":0.0037598535418510437},{"text":"Yes, please.","start":348.315,"end":349.11502,"sentiment":"neutral","sentiment_score":0.0661749355494976},{"text":"It's just me.","start":349.11502,"end":350.095,"sentiment":"neutral","sentiment_score":0.004145018135507901},{"text":"Hello?","start":363.49,"end":363.99,"sentiment":"neutral","sentiment_score":-0.01795036345720291}],"sentiment":"neutral","sentiment_score":0.012577228341251611,"num_words":10,"start":332.18,"end":363.99},{"sentences":[{"text":"Exactly.","start":364.53,"end":365.03,"sentiment":"neutral","sentiment_score":0.08223171532154083},{"text":"That is true.","start":365.09,"end":365.72998,"sentiment":"neutral","sentiment_score":0.16713179151217142},{"text":"That is very true.","start":365.72998,"end":366.79,"sentiment":"neutral","sentiment_score":0.2956331968307495},{"text":"Okay.","start":370.85,"end":371.35,"sentiment":"neutral","sentiment_score":0.04751294478774071},{"text":"Okay.","start":374.135,"end":374.535,"sentiment":"neutral","sentiment_score":0.18468084931373596}],"sentiment":"neutral","sentiment_score":0.19983536712825298,"num_words":10,"start":364.53,"end":374.535},{"sentences":[{"text":"Cool.","start":374.535,"end":374.775,"sentiment":"positive","sentiment_score":0.44087958335876465},{"text":"Thank you.","start":374.775,"end":375.515,"sentiment":"positive","sentiment_score":0.5226863026618958},{"text":"Yeah.","start":384.135,"end":384.45502,"sentiment":"neutral","sentiment_score":0.07606743276119232},{"text":"Exactly.","start":384.45502,"end":384.95502,"sentiment":"neutral","sentiment_score":0.10313235223293304},{"text":"Mhmm.","start":388.84,"end":389.34,"sentiment":"neutral","sentiment_score":0.032912932336330414}],"sentiment":"neutral","sentiment_score":0.28306081766883534,"num_words":6,"start":374.535,"end":389.34},{"sentences":[{"text":"So I get the keys on twenty eighth.","start":391.96002,"end":393.80002,"sentiment":"neutral","sentiment_score":0.03657512553036213},{"text":"I'm hoping to move on move in on twenty ninth, but twenty ninth is a Saturday.","start":393.80002,"end":397.74002,"sentiment":"neutral","sentiment_score":0.03436321718618274},{"text":"Mhmm.","start":405.825,"end":405.985,"sentiment":"neutral","sentiment_score":0.03221346065402031},{"text":"Yep.","start":405.985,"end":406.385,"sentiment":"neutral","sentiment_score":0.03277352452278137},{"text":"That that works.","start":406.385,"end":407.26498,"sentiment":"neutral","sentiment_score":0.0706415871779124}],"sentiment":"neutral","sentiment_score":0.03859738710111585,"num_words":29,"start":391.96002,"end":407.26498},{"sentences":[{"text":"Perfect.","start":407.26498,"end":407.76498,"sentiment":"positive","sentiment_score":0.3945329487323761},{"text":"Yep.","start":407.825,"end":408.325,"sentiment":"neutral","sentiment_score":0.22072403132915497},{"text":"All good.","start":414.5,"end":415.06,"sentiment":"positive","sentiment_score":0.4728655219078064},{"text":"Thank you so much for your help.","start":415.06,"end":416.5,"sentiment":"positive","sentiment_score":0.7151369707924979},{"text":"Really, really appreciate that.","start":416.5,"end":418.04,"sentiment":"positive","sentiment_score":0.666436493396759}],"sentiment":"positive","sentiment_score":0.6155128528674444,"num_words":15,"start":407.26498,"end":418.04},{"sentences":[{"text":"Yep.","start":418.58002,"end":419.08002,"sentiment":"positive","sentiment_score":0.4820045232772827},{"text":"Yep.","start":419.22,"end":419.72,"sentiment":"positive","sentiment_score":0.5332252383232117},{"text":"Alright.","start":419.78,"end":420.18002,"sentiment":"positive","sentiment_score":0.3729236125946045},{"text":"You too, sir.","start":420.18002,"end":420.98,"sentiment":"positive","sentiment_score":0.42802433172861737},{"text":"Bye bye.","start":420.98,"end":421.72,"sentiment":"neutral","sentiment_score":0.27980339527130127}],"sentiment":"positive","sentiment_score":0.4039791449904442,"num_words":8,"start":418.58002,"end":421.72}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Good afternoon. Airtel tech support.\n\nChannel 1: Hi. I'm moving to a new place in two weeks, and I've\n\nChannel 0: Yep.\n\nChannel 1: been told that it has a private network. And you guys are one of the providers, so I wanna get connected to the Internet, please.\n\nChannel 0: Sure. Do you know what network it is?\n\nChannel 1: Sorry?\n\nChannel 0: Do you know what\n\nChannel 1: Yeah.\n\nChannel 0: what\n\nChannel 1: Super Networks.\n\nChannel 0: our super the super numero uno. Alright. Not a problem. How are you today anyway?\n\nChannel 1: Yeah. Yeah. Pretty good. Thank you. How are you?\n\nChannel 0: I need a holiday, mate. What do you suggest?\n\nChannel 1: Don't we all?\n\nChannel 0: Okay. Now do you want us to sign you up from here, or do you wanna do it from your end?\n\nChannel 1: Let's sign me up. Yep.\n\nChannel 0: Okay. I'll just need your first name.\n\nChannel 1: Tanvir Tanvir, t a n v I r.\n\nChannel 0: T\n\nChannel 1: T a n v I r. That's Tanvir.\n\nChannel 0: Tenveer. And surname?\n\nChannel 1: Zaman, zed a m a n.\n\nChannel 0: Zed a m a n. Where's that from?\n\nChannel 1: Bangladesh.\n\nChannel 0: Oh, nice. Okay. What's the unit number?\n\nChannel 1: 15081508.\n\nChannel 0: 1508. And the street number?\n\nChannel 1: Two further street.\n\nChannel 0: Furzer Street. Yeah. I know that\n\nChannel 1: Yep.\n\nChannel 0: one up pretty well. Furzier Street. That's in Phillip. Yeah?\n\nChannel 1: Mhmm. Yes. In Philip.\n\nChannel 0: I see t. And what's the postcode there?\n\nChannel 1: 2606.\n\nChannel 0: 2606. So I just need your date of birth.\n\nChannel 1: Yep. Twenty eight eleven nineteen eighty eight.\n\nChannel 0: 1988. And a form of ID. Now we need a form of ID to qualify you. So if you ever ring up,\n\nChannel 1: Mhmm.\n\nChannel 0: we need to qualify that it it is you that's actually calling out, not anybody else on your behalf that you're not aware of. So\n\nChannel 1: Yep.\n\nChannel 0: you can use a driver's license, passport, or Medicare card, or something\n\nChannel 1: Yeah. Driver\n\nChannel 0: like that.\n\nChannel 1: license. Do you need the number for the driver license?\n\nChannel 0: Yeah. Just the number. Yeah,\n\nChannel 1: Yeah.\n\nChannel 0: please.\n\nChannel 1: Just give me one second.\n\nChannel 0: Yep. No problems. And how's the weather up there?\n\nChannel 1: Yep. Number is 5483807.\n\nChannel 0: Five four 807.\n\nChannel 1: Yep.\n\nChannel 0: Okay. Just one second.\n\nChannel 1: Yep.\n\nChannel 0: Okay. Yes. Email address,\n\nChannel 1: Yeah. Tzed4442030@the\n\nChannel 0: t zed four four two zero three zero\n\nChannel 1: right of gmail\n\nChannel 0: at\n\nChannel 1: dot\n\nChannel 0: g mail dot com. Was\n\nChannel 1: com.\n\nChannel 0: it?\n\nChannel 1: Yep. That's correct.\n\nChannel 0: Dot com. So I'll just read that back. TforTom,zedforzebra,442030@Gmail.com. Yeah?\n\nChannel 1: That's right.\n\nChannel 0: Oh, beautiful. Okay. That was too easy. What else? Sorry about the date of birth.\n\nBlah blah blah blah. And the best contact number, is that is that the one I see on the screen? O\n\nChannel 1: Yes,\n\nChannel 0: 41\n\nChannel 1: please.\n\nChannel 0: 4?\n\nChannel 1: Yes. That's that's the one.\n\nChannel 0: 0414386386344. Okay. I got all your details. I'll I'll get you a do you have your own router, or do you need one?\n\nChannel 1: I I think I saw that you guys give a router anyway for, like, a one year contract, so I'll take that\n\nChannel 0: Yep.\n\nChannel 1: one.\n\nChannel 0: Twelve\n\nChannel 1: Yep.\n\nChannel 0: months? Okay. Cool. Twelve months router It's 1,800 y $5.06. Alright.\n\nDo you want that sent to the same address or a different address?\n\nChannel 1: The same address, but don't send it now because I'm moving in there two weeks later. It's currently penitent, so somebody else is living in there.\n\nChannel 0: Okay.\n\nChannel 1: Mhmm.\n\nChannel 0: Alright. So you want that sent by on that case, just send it out standard postage. Yeah?\n\nChannel 1: Yeah. That's fine. Just anytime and after '28.\n\nChannel 0: Standard postage. So send after the twenty eighth. Yeah?\n\nChannel 1: Yes, please.\n\nChannel 0: Twenty eighth of this month.\n\nChannel 1: Yeah.\n\nChannel 0: Are we in August? Yeah?\n\nChannel 1: Sorry?\n\nChannel 0: Are we in August or September? I'll get I'll\n\nChannel 1: Yes.\n\nChannel 0: get\n\nChannel 1: It's\n\nChannel 0: mixed\n\nChannel 1: August,\n\nChannel 0: up with it.\n\nChannel 1: please. Yeah.\n\nChannel 0: Look. I sometimes, really honestly, time goes so fast sometimes. You don't know what day you're in. That is that\n\nChannel 1: Fair\n\nChannel 0: is\n\nChannel 1: enough.\n\nChannel 0: serious.\n\nChannel 1: Fair enough. We've all\n\nChannel 0: Alright.\n\nChannel 1: been there.\n\nChannel 0: I'll read everything back to you.\n\nChannel 1: Yep.\n\nChannel 0: The name is Tanvir Zamaz Zaman,\n\nChannel 1: Mhmm. Yep.\n\nChannel 0: Unit 11\n\nChannel 1: Hey. That's\n\nChannel 0: 50\n\nChannel 1: a Really\n\nChannel 0: eight.\n\nChannel 1: good attempt at pronouncing that. I'll I'll give you that. Alright. Go on.\n\nChannel 0: Taneer. Because I live in well, I I speak Spanish, and in the Spanish language, we really pronounce the a very, very well because they use the deep part of their throat. So Taneer Saman is how\n\nChannel 1: Yes. Okay.\n\nChannel 0: we would\n\nChannel 1: Got\n\nChannel 0: say it\n\nChannel 1: failure.\n\nChannel 0: in in Spanish. Okay. So it's Unit 15082 Ferzes Street, Philip, ACD 2606. Date of birth, twenty eighth eleventh nineteen ninety eight. Driver's license, 5483807.\n\nEmail address, tforTom,zforzebra,4four,2030@Gmail.com.\n\nChannel 1: Yep.\n\nChannel 0: This contact number is 0414386344. You're on a twelve months contract, free Wi Fi, $8.08 800. Another thing, what plan did you want?\n\nChannel 1: The $69.99 1.\n\nChannel 0: Other basic basic\n\nChannel 1: Yes,\n\nChannel 0: plan.\n\nChannel 1: please. It's just me.\n\nChannel 0: Okay. Oh, it's just you. It's it's like you know what they say in my country? They say that means it better been on your own and be bad company.\n\nChannel 1: Hello?\n\nChannel 0: There you go.\n\nChannel 1: Exactly. That is true. That is very true.\n\nChannel 0: So that plan is gonna be 15% discount for the first six months,\n\nChannel 1: Okay.\n\nChannel 0: then it goes back to its normal price. Okay?\n\nChannel 1: Okay. Cool. Thank you.\n\nChannel 0: Alright. That's all done. I'll get all that all that set up for you for look. We're still gonna activate the oh, is there somebody living in there now? Is there?\n\nChannel 1: Yeah. Exactly.\n\nChannel 0: Okay. So we'll get this done for you on the same day.\n\nChannel 1: Mhmm.\n\nChannel 0: When are you moving in?\n\nChannel 1: So I get the keys on twenty eighth. I'm hoping to move on move in on twenty ninth, but twenty ninth\n\nChannel 0: Okay.\n\nChannel 1: is\n\nChannel 0: So\n\nChannel 1: a Saturday.\n\nChannel 0: on the on the twenty eighth, we'll send out on the twenty seventh, we'll send out the router. So you should get it by twenty seventh by the twenty ninth or\n\nChannel 1: Mhmm.\n\nChannel 0: or\n\nChannel 1: Yep.\n\nChannel 0: thirtieth,\n\nChannel 1: That that\n\nChannel 0: you should\n\nChannel 1: works.\n\nChannel 0: get it.\n\nChannel 1: Perfect. Yep.\n\nChannel 0: Alright. Beautiful. Alright. Leave it with us, and I'll get all that organized. Anything else we can do for you,\n\nChannel 1: All good. Thank you so much for your help. Really, really appreciate that.\n\nChannel 0: You're most welcome. You\n\nChannel 1: Yep.\n\nChannel 0: have a lovely day,\n\nChannel 1: Yep.\n\nChannel 0: and enjoy the rest\n\nChannel 1: Alright.\n\nChannel 0: of the weekend.\n\nChannel 1: You too, sir. Bye bye.\n\nChannel 0: Thank you. Bye bye. Bye.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":1.12,"end":1.8399999,"sentiment":"positive","sentiment_score":0.4255934804677963},{"text":"Airtel tech support.","start":1.8399999,"end":2.8999999,"sentiment":"neutral","sentiment_score":0.21374289691448212}],"sentiment":"neutral","sentiment_score":0.2984831303358078,"channel":0,"num_words":5,"start":1.12,"end":2.8999999},{"sentences":[{"text":"Hi.","start":4.0,"end":4.5,"sentiment":"neutral","sentiment_score":0.07634294033050537},{"text":"I'm moving to a new place in two weeks, and I've","start":4.72,"end":7.7599998,"sentiment":"neutral","sentiment_score":0.07993291453881697}],"sentiment":"neutral","sentiment_score":0.07963375002145767,"channel":1,"num_words":12,"start":4.0,"end":7.7599998},{"sentences":[{"text":"Yep.","start":7.68,"end":8.18,"sentiment":"neutral","sentiment_score":0.04459502547979355}],"sentiment":"neutral","sentiment_score":0.04459502547979355,"channel":0,"num_words":1,"start":7.68,"end":8.18},{"sentences":[{"text":"been told that it has a private network.","start":7.7599998,"end":10.42,"sentiment":"neutral","sentiment_score":0.02516097528859973},{"text":"And you guys are one of the providers, so I wanna get connected to the Internet, please.","start":11.5199995,"end":15.615,"sentiment":"neutral","sentiment_score":0.03661916898015667}],"sentiment":"neutral","sentiment_score":0.032952546998858454,"channel":1,"num_words":25,"start":7.7599998,"end":15.615},{"sentences":[{"text":"Sure.","start":15.915,"end":16.395,"sentiment":"neutral","sentiment_score":0.017759796231985092},{"text":"Do you know what network it is?","start":16.395,"end":18.095,"sentiment":"neutral","sentiment_score":-0.0028921236683215413}],"sentiment":"neutral","sentiment_score":-0.0003106336807832122,"channel":0,"num_words":8,"start":15.915,"end":18.095},{"sentences":[{"text":"Sorry?","start":18.735,"end":19.235,"sentiment":"neutral","sentiment_score":-0.022156786173582077}],"sentiment":"neutral","sentiment_score":-0.022156786173582077,"channel":1,"num_words":1,"start":18.735,"end":19.235},{"sentences":[{"text":"Do you know what","start":19.275,"end":19.835,"sentiment":"neutral","sentiment_score":-0.008334103622473776}],"sentiment":"neutral","sentiment_score":-0.008334103622473776,"channel":0,"num_words":4,"start":19.275,"end":19.835},{"sentences":[{"text":"Yeah.","start":19.615,"end":20.095,"sentiment":"neutral","sentiment_score":0.010520394891500471}],"sentiment":"neutral","sentiment_score":0.010520394891500471,"channel":1,"num_words":1,"start":19.615,"end":20.095},{"sentences":[{"text":"what","start":19.835,"end":20.335,"sentiment":"neutral","sentiment_score":0.014158152043819427}],"sentiment":"neutral","sentiment_score":0.014158152043819427,"channel":0,"num_words":1,"start":19.835,"end":20.335},{"sentences":[{"text":"Super Networks.","start":20.095,"end":20.914999,"sentiment":"neutral","sentiment_score":0.04512428678572178}],"sentiment":"neutral","sentiment_score":0.04512428678572178,"channel":1,"num_words":2,"start":20.095,"end":20.914999},{"sentences":[{"text":"our super the super numero uno.","start":21.035,"end":23.535,"sentiment":"neutral","sentiment_score":0.06356500710050265},{"text":"Alright.","start":24.715,"end":25.035,"sentiment":"neutral","sentiment_score":0.13520389795303345},{"text":"Not a problem.","start":25.035,"end":25.595,"sentiment":"neutral","sentiment_score":0.2525450736284256},{"text":"How are you today anyway?","start":25.595,"end":26.814999,"sentiment":"neutral","sentiment_score":0.27425787448883054}],"sentiment":"neutral","sentiment_score":0.17636790225903193,"channel":0,"num_words":15,"start":21.035,"end":26.814999},{"sentences":[{"text":"Yeah.","start":26.895,"end":26.974998,"sentiment":"neutral","sentiment_score":0.21417075395584104},{"text":"Yeah.","start":26.974998,"end":27.375,"sentiment":"neutral","sentiment_score":0.3103809058666229},{"text":"Pretty good.","start":27.375,"end":27.855,"sentiment":"positive","sentiment_score":0.6109724640846252},{"text":"Thank 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or","start":402.485,"end":405.925,"sentiment":"neutral","sentiment_score":0.058798256115271494}],"sentiment":"neutral","sentiment_score":0.05868996042878397,"channel":0,"num_words":31,"start":397.285,"end":405.925},{"sentences":[{"text":"Mhmm.","start":405.825,"end":405.985,"sentiment":"neutral","sentiment_score":0.03221346065402031}],"sentiment":"neutral","sentiment_score":0.03221346065402031,"channel":1,"num_words":1,"start":405.825,"end":405.985},{"sentences":[{"text":"or","start":405.925,"end":406.16498,"sentiment":"neutral","sentiment_score":0.026531532406806942}],"sentiment":"neutral","sentiment_score":0.026531532406806942,"channel":0,"num_words":1,"start":405.925,"end":406.16498},{"sentences":[{"text":"Yep.","start":405.985,"end":406.385,"sentiment":"neutral","sentiment_score":0.03277352452278137}],"sentiment":"neutral","sentiment_score":0.03277352452278137,"channel":1,"num_words":1,"start":405.985,"end":406.385},{"sentences":[{"text":"thirtieth,","start":406.16498,"end":406.645,"sentiment":"neutral","sentiment_score":0.021861596032977104}],"sentiment":"neutral","sentiment_score":0.021861596032977104,"channel":0,"num_words":1,"start":406.16498,"end":406.645},{"sentences":[{"text":"That 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organized.","start":409.365,"end":411.465,"sentiment":"neutral","sentiment_score":0.2971693217754364},{"text":"Anything else we can do for you,","start":412.37,"end":413.57,"sentiment":"neutral","sentiment_score":0.21519943007401057}],"sentiment":"neutral","sentiment_score":0.2802790068089962,"channel":0,"num_words":20,"start":408.32498,"end":413.57},{"sentences":[{"text":"All good.","start":414.5,"end":415.06,"sentiment":"positive","sentiment_score":0.4728655219078064},{"text":"Thank you so much for your help.","start":415.06,"end":416.5,"sentiment":"positive","sentiment_score":0.7151369707924979},{"text":"Really, really appreciate that.","start":416.5,"end":418.04,"sentiment":"positive","sentiment_score":0.666436493396759}],"sentiment":"positive","sentiment_score":0.6628796779192411,"channel":1,"num_words":13,"start":414.5,"end":418.04},{"sentences":[{"text":"You're most welcome.","start":417.65,"end":418.53,"sentiment":"positive","sentiment_score":0.5953050454457601},{"text":"You","start":418.53,"end":418.69,"sentiment":"positive","sentiment_score":0.4925128221511841}],"sentiment":"positive","sentiment_score":0.5696069896221161,"channel":0,"num_words":4,"start":417.65,"end":418.69},{"sentences":[{"text":"Yep.","start":418.58002,"end":419.08002,"sentiment":"positive","sentiment_score":0.4820045232772827}],"sentiment":"positive","sentiment_score":0.4820045232772827,"channel":1,"num_words":1,"start":418.58002,"end":419.08002},{"sentences":[{"text":"have a lovely 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weekend.","start":419.89,"end":420.63,"sentiment":"neutral","sentiment_score":0.2654837717612584}],"sentiment":"neutral","sentiment_score":0.2654837717612584,"channel":0,"num_words":3,"start":419.89,"end":420.63},{"sentences":[{"text":"You too, sir.","start":420.18002,"end":420.98,"sentiment":"positive","sentiment_score":0.42802433172861737},{"text":"Bye bye.","start":420.98,"end":421.72,"sentiment":"neutral","sentiment_score":0.27980339527130127}],"sentiment":"positive","sentiment_score":0.3687359571456909,"channel":1,"num_words":5,"start":420.18002,"end":421.72},{"sentences":[{"text":"Thank you.","start":421.57,"end":422.05002,"sentiment":"positive","sentiment_score":0.7815661728382111},{"text":"Bye 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The representative asks for the customer's information and sets up a router for them. The customer confirms their details and plans for the move in and thanks the representative for their help."},"intents":{"segments":[{"text":"I'm moving to a new place in two weeks, and I've Yep. been told that it has a private network. And you guys are one of the providers, so I wanna get connected to the Internet, please. Sure.","start_word":6,"end_word":43,"intents":[{"intent":"Connect internet","confidence_score":0.27879524}]},{"text":"you can use a driver's license, passport, or Medicare card, or something Yeah.","start_word":275,"end_word":287,"intents":[{"intent":"Confirm device type","confidence_score":0.0015149643}]},{"text":"Do you need the number for the driver license? Yeah.","start_word":292,"end_word":301,"intents":[{"intent":"Obtain license number","confidence_score":0.003474176}]},{"text":"Tzed4442030@the t zed four four two zero three zero right of gmail at dot g mail dot com. Was com.","start_word":340,"end_word":359,"intents":[{"intent":"Confirm email","confidence_score":0.051220767}]},{"text":"And the best contact number, is that is that the one I see on the screen?","start_word":395,"end_word":410,"intents":[{"intent":"Confirm contact number","confidence_score":0.35653448}]},{"text":"Twelve months router It's 1,800 y $5.06. Alright.","start_word":473,"end_word":480,"intents":[{"intent":"Confirm router price","confidence_score":0.09518477}]},{"text":"Do you want that sent to the same address or a different address?","start_word":481,"end_word":493,"intents":[{"intent":"Confirm address","confidence_score":0.03816555}]},{"text":"The same address, but don't send it now because I'm moving in there two weeks later. It's currently penitent, so somebody else is living in there. Okay.","start_word":495,"end_word":521,"intents":[{"intent":"Sending address","confidence_score":0.010433415},{"intent":"Providing address","confidence_score":0.18055873},{"intent":"Providing address","confidence_score":0.12551849},{"intent":"Providing address","confidence_score":0.08585705}]},{"text":"So you want that sent by on that case, just send it out standard postage. Yeah? Yeah.","start_word":523,"end_word":539,"intents":[{"intent":"Sending postage","confidence_score":0.20405242}]},{"text":"Are we in August? Yeah? Sorry? Are we in August or September?","start_word":564,"end_word":575,"intents":[{"intent":"Confirming order","confidence_score":0.00027005895}]},{"text":"Are we in August? Yeah? Sorry? Are we in August or September? I'll get I'll Yes. get It's mixed August, up with it. please. Yeah. Look.","start_word":564,"end_word":589,"intents":[{"intent":"Mixing august and september","confidence_score":0.0054767984}]},{"text":"The name is Tanvir Zamaz Zaman, Mhmm. Yep.","start_word":627,"end_word":634,"intents":[{"intent":"Providing saman's name","confidence_score":0.000030507434},{"intent":"Confirming name","confidence_score":0.0027644113}]},{"text":"Because I live in well, I I speak Spanish, and in the Spanish language, we really pronounce the a very, very well because they use the deep part of their throat.","start_word":657,"end_word":687,"intents":[{"intent":"Using english language","confidence_score":0.0008787236},{"intent":"Using two hands","confidence_score":0.0007409927}]},{"text":"So it's Unit 15082 Ferzes Street, Philip, ACD 2606. Date of birth, twenty eighth eleventh nineteen ninety eight.","start_word":705,"end_word":722,"intents":[{"intent":"Providing date of birth","confidence_score":0.02376819}]},{"text":"So it's Unit 15082 Ferzes Street, Philip, ACD 2606. Date of birth, twenty eighth eleventh nineteen ninety eight. Driver's license, 5483807. Email address, tforTom,zforzebra,4four,2030@Gmail.com. Yep.","start_word":705,"end_word":729,"intents":[{"intent":"Using acd 2607","confidence_score":0.00000588961}]},{"text":"Yep.","start_word":729,"end_word":729,"intents":[{"intent":"Providing email address","confidence_score":0.0622531}]},{"text":"on the on the twenty eighth, we'll send out on the twenty seventh, we'll send out the router. So you should get it by twenty seventh by the twenty ninth or Mhmm. or Yep.","start_word":911,"end_word":944,"intents":[{"intent":"Set up router","confidence_score":0.12145186}]}]},"sentiments":{"segments":[{"text":"Good afternoon.","start_word":0,"end_word":1,"sentiment":"positive","sentiment_score":0.41078323125839233},{"text":"Airtel tech support. Hi. I'm moving to a new place in two weeks, and I've Yep. been told that it has a private network. And you guys are one of the providers, so I wanna get connected to the Internet, please. Sure. Do you know what network it is? Sorry? Do you know what Yeah. what Super Networks. our super the super numero uno. Alright. Not a problem. How are you today anyway? Yeah. Yeah.","start_word":2,"end_word":76,"sentiment":"neutral","sentiment_score":0.08065664023160934},{"text":"Pretty good. Thank you. How are you?","start_word":77,"end_word":83,"sentiment":"positive","sentiment_score":0.5174854397773743},{"text":"I need a holiday, mate. What do you suggest? Don't we all? Okay. Now do you want us to sign you up from here, or do you wanna do it from your end? Let's sign me up. Yep. Okay. I'll just need your first name. Tanvir Tanvir, t a n v I r. T T a n v I r. That's Tanvir. Tenveer. And surname? Zaman, zed a m a n. Zed a m a n. Where's that from? Bangladesh. Oh, nice. Okay. What's the unit number? 15081508. 1508. And the street number? Two further street. Furzer Street. Yeah. I know that Yep. one up pretty well. Furzier Street. That's in Phillip. Yeah? Mhmm. Yes. In Philip. I see t. And what's the postcode there? 2606. 2606. So I just need your date of birth. Yep. Twenty eight eleven nineteen eighty eight. 1988. And a form of ID. Now we need a form of ID to qualify you. So if you ever ring up, we Mhmm. need to qualify that it it is you that's actually calling out, not anybody else on your behalf that you're not aware of. So Yep. you can use a driver's license, passport, or Medicare card, or something Yeah. Driver like that. license. Do you need the number for the driver license? Yeah. Just the number. Yeah, please. Yeah. Just give me one second. Yep. No problems. And how's the weather up there? Yep. Number is 5483807. Five four 807. Yep. Okay. Just one second. Yep. Okay. Yes. Email address, Yeah. Tzed4442030@the t zed four four two zero three zero right of gmail at dot g mail dot com. Was com. it? Yep. That's correct. Dot com. So I'll just read that back. TforTom,zedforzebra,442030@Gmail.com. Yeah? That's right.","start_word":84,"end_word":375,"sentiment":"neutral","sentiment_score":0.027059139148013233},{"text":"Oh, beautiful. Okay.","start_word":376,"end_word":378,"sentiment":"positive","sentiment_score":0.5089854001998901},{"text":"That was too easy. What else? Sorry about the date of birth. Blah blah blah blah. And the best contact number, is that is that the one I see on the screen? O Yes, 41 please. 4? Yes. That's that's the one. 0414386386344. Okay. I got all your details. I'll I'll get you a do you have your own router, or do you need one? I I think I saw that you guys give a router anyway for, like, a one year contract, so I'll take that Yep. one. Twelve Yep. months? Okay. Cool. Twelve months router It's 1,800 y $5.06. Alright. Do you want that sent to the same address or a different address? The same address, but don't send it now because I'm moving in there two weeks later.","start_word":379,"end_word":509,"sentiment":"neutral","sentiment_score":-0.029838659805254585},{"text":"It's currently penitent, so somebody else is living in there.","start_word":510,"end_word":519,"sentiment":"negative","sentiment_score":-0.5117894411087036},{"text":"Okay. Mhmm. Alright. So you want that sent by on that case, just send it out standard postage. Yeah? Yeah. That's fine. Just anytime and after '28. Standard postage. So send after the twenty eighth. Yeah? Yes, please. Twenty eighth of this month. Yeah. Are we in August? Yeah? Sorry? Are we in August or September? I'll get I'll Yes. get It's mixed August, up with it. please. Yeah. Look. I sometimes, really honestly, time goes so fast sometimes. You don't know what day you're in. That is that Fair is enough. serious. Fair enough. We've all Alright. been there. I'll read everything back to you. Yep. The name is Tanvir Zamaz Zaman, Mhmm. Yep. Unit 11 Hey. That's 50 a Really eight.","start_word":520,"end_word":642,"sentiment":"neutral","sentiment_score":0.008555252104997635},{"text":"good attempt at pronouncing that.","start_word":643,"end_word":647,"sentiment":"positive","sentiment_score":0.41687941551208496},{"text":"I'll I'll give you that. Alright. Go on. Taneer. Because I live in well, I I speak Spanish, and in the Spanish language, we really pronounce the a very, very well because they use the deep part of their throat. So Taneer Saman is how Yes. Okay. we would Got say it failure. in in Spanish. Okay. So it's Unit 15082 Ferzes Street, Philip, ACD 2606. Date of birth, twenty eighth eleventh nineteen ninety eight. Driver's license, 5483807. Email address, tforTom,zforzebra,4four,2030@Gmail.com. Yep. This contact number is 0414386344. You're on a twelve months contract, free Wi Fi, $8.08 800. Another thing, what plan did you want? The $69.99 1. Other basic basic Yes, plan. please. It's just me. Okay. Oh, it's just you. It's it's like you know what they say in my country? They say that means it better been on your own and be bad company. Hello? There you go. Exactly. That is true. That is very true. So that plan is gonna be 15% discount for the first six months, Okay. then it goes back to its normal price. Okay? Okay.","start_word":648,"end_word":830,"sentiment":"neutral","sentiment_score":0.021761378025905803},{"text":"Cool. Thank you.","start_word":831,"end_word":833,"sentiment":"positive","sentiment_score":0.4830114543437958},{"text":"Alright. That's all done. I'll get all that all that set up for you for look. We're still gonna activate the oh, is there somebody living in there now? Is there? Yeah. Exactly. Okay. So we'll get this done for you on the same day. Mhmm. When are you moving in? So I get the keys on twenty eighth. I'm hoping to move on move in on twenty ninth, but twenty ninth Okay. is So a Saturday. on the on the twenty eighth, we'll send out on the twenty seventh, we'll send out the router. So you should get it by twenty seventh by the twenty ninth or Mhmm. or Yep. thirtieth, That that you should works. get it.","start_word":834,"end_word":952,"sentiment":"neutral","sentiment_score":0.0935496836900711},{"text":"Perfect.","start_word":953,"end_word":953,"sentiment":"positive","sentiment_score":0.3945329487323761},{"text":"Yep.","start_word":954,"end_word":954,"sentiment":"neutral","sentiment_score":0.22072403132915497},{"text":"Alright. Beautiful.","start_word":955,"end_word":956,"sentiment":"positive","sentiment_score":0.4051598012447357},{"text":"Alright. Leave it with us, and I'll get all that organized. Anything else we can do for you, All good.","start_word":957,"end_word":976,"sentiment":"neutral","sentiment_score":0.2907017767429352},{"text":"Thank you so much for your help. Really, really appreciate that. You're most welcome. You Yep. have a lovely day, Yep. and enjoy the rest Alright.","start_word":977,"end_word":1002,"sentiment":"positive","sentiment_score":0.6032717823982239},{"text":"of the weekend.","start_word":1003,"end_word":1005,"sentiment":"neutral","sentiment_score":0.3105044662952423},{"text":"You too, sir.","start_word":1006,"end_word":1008,"sentiment":"positive","sentiment_score":0.416215181350708},{"text":"Bye bye.","start_word":1009,"end_word":1010,"sentiment":"neutral","sentiment_score":0.28444704413414},{"text":"Thank you. Bye bye.","start_word":1011,"end_word":1014,"sentiment":"positive","sentiment_score":0.5667065382003784},{"text":"Bye.","start_word":1015,"end_word":1015,"sentiment":"neutral","sentiment_score":0.19760362803936005}],"average":{"sentiment":"neutral","sentiment_score":0.05822380820473472}}}}