{"metadata":{"transaction_key":"deprecated","request_id":"019f1c4d-e21f-77c0-b355-3ccb29862c97","sha256":"635558a4cf68a0272a67d20a7edb1f378a45fc5bce8de44384eafb68fb0b5fdc","created":"2026-07-01T06:11:34.858Z","duration":9.143937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've called Alex. Please leave a message, and I'll get back to you as soon as possible.","confidence":0.99902344,"words":[{"word":"you've","start":0.32,"end":0.48,"confidence":0.6972656,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.14059677720069885},{"word":"called","start":0.48,"end":0.79999995,"confidence":0.99902344,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.30467700958251953},{"word":"alex","start":0.79999995,"end":1.3,"confidence":0.98706055,"punctuated_word":"Alex.","sentiment":"neutral","sentiment_score":-0.18101945519447327},{"word":"please","start":1.68,"end":2.0,"confidence":0.9980469,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.3674417734146118},{"word":"leave","start":2.0,"end":2.1599998,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.2804384231567383},{"word":"a","start":2.1599998,"end":2.32,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.31126686930656433},{"word":"message","start":2.32,"end":2.56,"confidence":0.89453125,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.18641114234924316},{"word":"and","start":2.56,"end":2.6399999,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1012064814567566},{"word":"i'll","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.0954977497458458},{"word":"get","start":2.8,"end":2.96,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.18618911504745483},{"word":"back","start":2.96,"end":3.04,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.1688181459903717},{"word":"to","start":3.04,"end":3.1999998,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0965343415737152},{"word":"you","start":3.1999998,"end":3.28,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.06265094876289368},{"word":"as","start":3.28,"end":3.4399998,"confidence":0.9902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.12703698873519895},{"word":"soon","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.09557732939720154},{"word":"as","start":3.6,"end":3.76,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.1263917237520218},{"word":"possible","start":3.76,"end":4.26,"confidence":0.9995117,"punctuated_word":"possible.","sentiment":"neutral","sentiment_score":-0.08931072801351547}],"paragraphs":{"transcript":"\nYou've called Alex. Please leave a message, and I'll get back to you as soon as possible.","paragraphs":[{"sentences":[{"text":"You've called Alex.","start":0.32,"end":1.3,"sentiment":"neutral","sentiment_score":-0.20876441399256387},{"text":"Please leave a message, and I'll get back to you as soon as possible.","start":1.68,"end":4.26,"sentiment":"neutral","sentiment_score":-0.16391226862158095}],"sentiment":"neutral","sentiment_score":-0.17182735309881322,"num_words":17,"start":0.32,"end":4.26}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've called Alex. Please leave a message, and I'll get back to you as soon as possible.","paragraphs":[{"sentences":[{"text":"You've called Alex.","start":0.32,"end":1.3,"sentiment":"neutral","sentiment_score":-0.20876441399256387},{"text":"Please leave a message, and I'll get back to you as soon as possible.","start":1.68,"end":4.26,"sentiment":"neutral","sentiment_score":-0.16391226862158095}],"sentiment":"neutral","sentiment_score":-0.17182735309881322,"channel":1,"num_words":17,"start":0.32,"end":4.26}]},"summary":{"result":"success","short":"You've called Alex. Please leave a message, and I'll get back to you as soon as possible."},"intents":{"segments":[{"text":"Please leave a message, and I'll get back to you as soon as possible.","start_word":3,"end_word":16,"intents":[{"intent":"Request message","confidence_score":0.009094137},{"intent":"Provide response","confidence_score":0.016919142}]}]},"sentiments":{"segments":[{"text":"You've called Alex. Please leave a message, and I'll get back to you as soon as possible.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":-0.1697600781917572}],"average":{"sentiment":"neutral","sentiment_score":-0.1697600746154785}}}}