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That's okay. And she's got a bit of life and TP. Did you say anything about the insurances that she has? Yeah. Okay. It's probably a good thing. There's not much there. Divorce. So $2.00 $2.06 for $19.62. That makes her 64 this year. Okay. So she does she wanna do TTR now? I wonder. Interesting. She absolutely can. Okay. Is she making any additional contributions to Super at the moment? It doesn't look like. 200 per fortnight. Perfect. Yep. Okay. Perfect. All good. Alright. And income's between 90 to 100,000. Yep. Okay. 2,000 to 3,000 feet after tax. After tax. That's what that perfect. Beautiful. I might get a payslip just so we can kind of. Because if we look at maybe doing a TTR now while she's still working full time, we probably just need a pay slip to kinda confirm. So yeah. That's okay. Perfect. Alright. Well, I will have a really good chat to her. She's got anxiety. She's got health insurance. She's not very big. She's on an online will. Okay. Perfect, Vivian. Perfect. I'm happy for you to send us through whenever you're ready. Easy. Okay. Perfect. 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Lovely. Oh, yeah. You're right. What's her last name?\n\nGlazenberg. Lovely. What's the oh, what's the gist that she's sort of after? Yeah. Yep.\n\nOkay. Okay. Let's have a look. So, yeah, ah, yep. That's okay.\n\nAnd she's got a bit of life and TP. Did you say anything about the insurances that she has? Yeah. Okay. It's probably a good thing.\n\nThere's not much there. Divorce. So $2.00 $2.06 for $19.62. That makes her 64 this year. Okay.\n\nSo she does she wanna do TTR now? I wonder. Interesting. She absolutely can. Okay.\n\nIs she making any additional contributions to Super at the moment? It doesn't look like. 200 per fortnight. Perfect. Yep.\n\nOkay. Perfect. All good. Alright. And income's between 90 to 100,000.\n\nYep. Okay. 2,000 to 3,000 feet after tax. After tax. That's what that perfect.\n\nBeautiful. I might get a payslip just so we can kind of. 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The workbook, I'm just closing out of it now. The Lazenberg. Yep. So this is Daniel, our IT dude's mom.\n\nI'm I'm Yeah. Yeah. I don't know too much. Conice left a bit of his file note there. She's wanting to transition, begin TTR in the next three to four years, lowering her hours from full time to part time.\n\n87 k base. Yeah. She's very lovely. I did get a super statement, so you noticed that the investment is not there in super, but I got a statement. I'm not sure if she cares too much for them, to be honest.\n\nNo. Yeah. It's like she can. 2 $100 a fortnight. Salary sacrifice.\n\nYeah. Connor's put here 87,000 base plus 2,800 to 3,000 per fortnight cleared after tax Per fortnight. Yeah. Mhmm. Stella.\n\nBeautiful. I'll just hang up on you and then I'll blind her through. Okay? Not a problem.","paragraphs":[{"sentences":[{"text":"Hey.","start":3.6799998,"end":4.18,"sentiment":"neutral","sentiment_score":0.12873303890228271},{"text":"The workbook, I'm just closing out of it now.","start":5.68,"end":9.62,"sentiment":"neutral","sentiment_score":0.019675279915746715},{"text":"The Lazenberg.","start":13.055,"end":13.795,"sentiment":"neutral","sentiment_score":0.025710326619446278},{"text":"Yep.","start":14.255,"end":14.755,"sentiment":"neutral","sentiment_score":0.19139927625656128},{"text":"So this is Daniel, our IT dude's mom.","start":20.575,"end":23.615,"sentiment":"neutral","sentiment_score":0.028988024685531855}],"sentiment":"neutral","sentiment_score":0.03716831833922437,"num_words":21,"start":3.6799998,"end":23.615},{"sentences":[{"text":"I'm I'm Yeah.","start":23.615,"end":25.16,"sentiment":"neutral","sentiment_score":0.01476816770931085},{"text":"Yeah.","start":25.62,"end":26.12,"sentiment":"neutral","sentiment_score":-0.001576530747115612},{"text":"I don't know too much.","start":26.26,"end":28.26,"sentiment":"neutral","sentiment_score":-0.030447281524538995},{"text":"Conice left a bit of his file note there.","start":28.26,"end":30.68,"sentiment":"neutral","sentiment_score":0.0157920281506247},{"text":"She's wanting to transition, begin TTR in the next three to four years, lowering her hours from full time to part time.","start":31.619999,"end":38.760002,"sentiment":"neutral","sentiment_score":0.027274662925099783}],"sentiment":"neutral","sentiment_score":0.01581656006164849,"num_words":40,"start":23.615,"end":38.760002},{"sentences":[{"text":"87 k base.","start":41.995,"end":43.615,"sentiment":"neutral","sentiment_score":0.01129787756750981},{"text":"Yeah.","start":45.515,"end":46.015,"sentiment":"neutral","sentiment_score":0.027702895924448967},{"text":"She's very lovely.","start":49.035,"end":49.915,"sentiment":"positive","sentiment_score":0.605270266532898},{"text":"I did get a super statement, so you noticed that the investment is not there in super, but I got a statement.","start":49.915,"end":55.375,"sentiment":"neutral","sentiment_score":0.12631733918731863},{"text":"I'm not sure if she cares too much for them, to be honest.","start":60.84,"end":63.82,"sentiment":"neutral","sentiment_score":-0.26363023198567903}],"sentiment":"neutral","sentiment_score":0.02926656606030606,"num_words":42,"start":41.995,"end":63.82},{"sentences":[{"text":"No.","start":67.56,"end":68.06,"sentiment":"neutral","sentiment_score":-0.12196121364831924},{"text":"Yeah.","start":84.99,"end":85.31,"sentiment":"neutral","sentiment_score":0.2037767469882965},{"text":"It's like she can.","start":85.31,"end":86.21,"sentiment":"positive","sentiment_score":0.36627551168203354},{"text":"2 $100 a fortnight.","start":94.125,"end":95.745,"sentiment":"neutral","sentiment_score":0.0014898327644914389},{"text":"Salary sacrifice.","start":97.005,"end":98.065,"sentiment":"neutral","sentiment_score":0.03823881968855858}],"sentiment":"neutral","sentiment_score":0.1357795458752662,"num_words":12,"start":67.56,"end":98.065},{"sentences":[{"text":"Yeah.","start":104.94,"end":105.44,"sentiment":"neutral","sentiment_score":0.03892110288143158},{"text":"Connor's put here 87,000 base plus 2,800 to 3,000 per fortnight cleared after tax Per fortnight.","start":105.5,"end":119.854996,"sentiment":"neutral","sentiment_score":0.025095266522839665},{"text":"Yeah.","start":125.595,"end":126.095,"sentiment":"neutral","sentiment_score":0.03889881819486618},{"text":"Mhmm.","start":133.05,"end":133.55,"sentiment":"neutral","sentiment_score":0.0361015647649765},{"text":"Stella.","start":148.18288,"end":148.68288,"sentiment":"positive","sentiment_score":0.5403506755828857}],"sentiment":"neutral","sentiment_score":0.05278982128947973,"num_words":20,"start":104.94,"end":148.68288},{"sentences":[{"text":"Beautiful.","start":151.06288,"end":151.56288,"sentiment":"positive","sentiment_score":0.45048055052757263},{"text":"I'll just hang up on you and then I'll blind her through.","start":151.78288,"end":153.78288,"sentiment":"neutral","sentiment_score":0.11113109750052293},{"text":"Okay?","start":153.78288,"end":154.28288,"sentiment":"neutral","sentiment_score":0.0919254720211029},{"text":"Not a problem.","start":156.02287,"end":156.92288,"sentiment":"positive","sentiment_score":0.3354952484369278}],"sentiment":"neutral","sentiment_score":0.16955676105092554,"num_words":17,"start":151.06288,"end":156.92288}]}}]}],"paragraphs":{"transcript":"\nChannel 0: K. Lovely.\n\nChannel 1: Hey. The workbook, I'm just closing out of it now.\n\nChannel 0: Oh, yeah. You're right. What's her last name? Glazenberg.\n\nChannel 1: The Lazenberg. Yep.\n\nChannel 0: Lovely. What's the oh, what's the gist that she's sort of after?\n\nChannel 1: So this is Daniel, our IT dude's mom. I'm\n\nChannel 0: Yeah.\n\nChannel 1: I'm Yeah. Yeah. I don't know too much. Conice left a bit of his file note there.\n\nChannel 0: Yep.\n\nChannel 1: She's wanting to transition, begin TTR in the next three to four years, lowering her\n\nChannel 0: Okay.\n\nChannel 1: hours from full time to part time. 87 k base. Yeah.\n\nChannel 0: Okay. Let's have a look. So,\n\nChannel 1: She's very lovely. I did get a super statement, so you noticed that the investment is not there in super, but I got\n\nChannel 0: yeah,\n\nChannel 1: a statement.\n\nChannel 0: ah, yep. That's okay. And she's got a bit of life and TP. Did you say anything about the insurances that she has?\n\nChannel 1: I'm not sure if she cares too much for them, to be honest.\n\nChannel 0: Yeah. Okay. It's probably a good thing. There's not much there.\n\nChannel 1: No.\n\nChannel 0: Divorce. So $2.00 $2.06 for $19.62. That makes her 64 this year. Okay. So she does she wanna do TTR now?\n\nI wonder. Interesting.\n\nChannel 1: Yeah. It's like she can.\n\nChannel 0: She absolutely can. Okay. Is she making any additional contributions to Super at the moment? It doesn't\n\nChannel 1: 2\n\nChannel 0: look\n\nChannel 1: $100\n\nChannel 0: like.\n\nChannel 1: a fortnight.\n\nChannel 0: 200\n\nChannel 1: Salary\n\nChannel 0: per fortnight.\n\nChannel 1: sacrifice.\n\nChannel 0: Perfect. Yep. Okay. Perfect. All good.\n\nAlright. And income's between 90 to 100,000.\n\nChannel 1: Yeah. 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The agent confirms her income and provides information about her insurance and employment details. The agent will follow up with the customer and will send her a payslip once she is ready to discuss further."},"intents":{"segments":[{"text":"So $2.00 $2.06 for $19.62. That makes her 64 this year. Okay.","start_word":172,"end_word":183,"intents":[{"intent":"End conversation","confidence_score":0.0031971044}]},{"text":"Is she making any additional contributions to Super at the moment?","start_word":204,"end_word":214,"intents":[{"intent":"Confirm contribution","confidence_score":0.060945675}]},{"text":"200 Salary per fortnight. sacrifice. Perfect. Yep. Okay. Perfect. All good. Alright. And income's between 90 to 100,000. Yeah.","start_word":223,"end_word":241,"intents":[{"intent":"Clarify salary","confidence_score":0.0004012199}]},{"text":"I might get a payslip just so we can kind of. 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