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Robert. It's Dana from Okie Financial. How are you this afternoon? That's good. You're getting ready to head off to work.\n\nAlready on the way. All good. Look. I just had you booked in for a really quick catch up just in relation to our annual review last week. Is now still a good time for a quick catch up?\n\nThat's okay. Do you want me to maybe give you a call next week? Yeah. That's okay. Not a problem at all.\n\nLet me just have a really quick look at the calendar. So next, is Wednesday still gonna be okay? Yeah. Beautiful. I do have sorry.\n\nThis week, we had you for three. I have a little bit earlier. 03:00 is booked for next Wednesday, but I could do maybe 03:00 on the Thursday. Is that gonna be okay? Yeah.\n\nThat's a oh, no problem. How about 02:00? Would that be alright? Is that not wait? Yeah.\n\nPerfect. Not a problem at all. I will give you a call then. In the meantime, just have a quick chat about those insurances, with your wife, and then we can work on wanna do. Yeah.\n\nNo. That's honestly okay. I'll give you a call next week, but I hope you have a good afternoon. Don't work too hard. Thanks.\n\nThanks, Robert. I'll talk to you soon. See you later. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Robert.","start":4.0,"end":4.64,"sentiment":"neutral","sentiment_score":0.17683834582567215},{"text":"It's Dana from Okie Financial.","start":4.64,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.25623037219047545},{"text":"How are you this afternoon?","start":6.3999996,"end":7.7,"sentiment":"neutral","sentiment_score":0.3162249565124512},{"text":"That's good.","start":10.639999,"end":11.2,"sentiment":"positive","sentiment_score":0.7174928784370422},{"text":"You're getting ready to head off to work.","start":11.2,"end":13.139999,"sentiment":"positive","sentiment_score":0.6658580750226974}],"sentiment":"positive","sentiment_score":0.4535365314646201,"num_words":22,"start":4.0,"end":13.139999},{"sentences":[{"text":"Already on the way.","start":15.825,"end":16.965,"sentiment":"positive","sentiment_score":0.5056868270039558},{"text":"All 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Hello? Not too bad. I'm already on the way. Yeah.\n\nYeah. I did not even get a chance to look at it. Yeah, please. Yeah. A little bit earlier.\n\nIt'd be alright on a Wednesday. What do you call a little bit earlier? That'd be perfect. Yep. Yeah.\n\nI I just yeah. The one day I had off, so I just didn't get time. I don't know about it, actually. Alright. No.\n\nI'll try not to. Alright. Alright. Alright. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.01982814632356167},{"text":"Hello?","start":2.6399999,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.03542126715183258},{"text":"Not too bad.","start":9.04,"end":10.0199995,"sentiment":"positive","sentiment_score":0.4650534987449646},{"text":"I'm already on the way.","start":14.035,"end":15.495,"sentiment":"positive","sentiment_score":0.5515010297298432},{"text":"Yeah.","start":18.435,"end":18.935,"sentiment":"neutral","sentiment_score":0.2088148295879364}],"sentiment":"positive","sentiment_score":0.40152089890431275,"num_words":11,"start":0.16,"end":18.935},{"sentences":[{"text":"Yeah.","start":27.09,"end":27.49,"sentiment":"neutral","sentiment_score":-0.02044183388352394},{"text":"I did not even get a chance to look at it.","start":27.49,"end":30.630001,"sentiment":"neutral","sentiment_score":-0.08082734793424606},{"text":"Yeah, please.","start":34.69,"end":35.510002,"sentiment":"neutral","sentiment_score":0.031230872496962547},{"text":"Yeah.","start":44.275,"end":44.775,"sentiment":"neutral","sentiment_score":0.07232193648815155},{"text":"A little bit earlier.","start":61.84,"end":62.8,"sentiment":"neutral","sentiment_score":0.004121730569750071}],"sentiment":"neutral","sentiment_score":-0.03990905565258704,"num_words":19,"start":27.09,"end":62.8},{"sentences":[{"text":"It'd be alright on a Wednesday.","start":62.8,"end":64.34,"sentiment":"neutral","sentiment_score":0.0322806624074777},{"text":"What do you call a little bit earlier?","start":64.56,"end":66.18,"sentiment":"neutral","sentiment_score":0.005215232551563531},{"text":"That'd be perfect.","start":69.98499,"end":70.884995,"sentiment":"positive","sentiment_score":0.3729633192221324},{"text":"Yep.","start":76.704994,"end":77.204994,"sentiment":"neutral","sentiment_score":0.10014398396015169},{"text":"Yeah.","start":79.380005,"end":79.62,"sentiment":"neutral","sentiment_score":0.07425571233034134}],"sentiment":"neutral","sentiment_score":0.08045765730601392,"num_words":19,"start":62.8,"end":79.62},{"sentences":[{"text":"I I just yeah.","start":79.62,"end":82.020004,"sentiment":"neutral","sentiment_score":0.011322165373712778},{"text":"The one day I had off, so I just didn't get time.","start":82.020004,"end":85.560005,"sentiment":"neutral","sentiment_score":-0.12562237555782},{"text":"I don't know about it, actually.","start":86.18,"end":87.72,"sentiment":"neutral","sentiment_score":-0.10715773453315099},{"text":"Alright.","start":94.03094,"end":94.53094,"sentiment":"neutral","sentiment_score":-0.03291802853345871},{"text":"No.","start":94.910934,"end":95.230934,"sentiment":"neutral","sentiment_score":-0.19675400853157043}],"sentiment":"neutral","sentiment_score":-0.09728326206095517,"num_words":24,"start":79.62,"end":95.230934},{"sentences":[{"text":"I'll try not to.","start":95.230934,"end":96.69093,"sentiment":"neutral","sentiment_score":-0.20008666813373566},{"text":"Alright.","start":97.950935,"end":98.450935,"sentiment":"neutral","sentiment_score":0.14376358687877655},{"text":"Alright.","start":98.99094,"end":99.49094,"sentiment":"neutral","sentiment_score":0.1245325803756714},{"text":"Alright.","start":99.87093,"end":100.37093,"sentiment":"neutral","sentiment_score":0.1160084456205368},{"text":"Bye.","start":100.590935,"end":101.090935,"sentiment":"neutral","sentiment_score":0.05654726177453995}],"sentiment":"neutral","sentiment_score":-0.04493684973567724,"num_words":8,"start":95.230934,"end":101.090935}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? Hello?\n\nChannel 0: Hi, Robert. It's Dana from Okie Financial. How are you this afternoon?\n\nChannel 1: Not too bad.\n\nChannel 0: That's good. You're getting ready to head off to work.\n\nChannel 1: I'm already on the way.\n\nChannel 0: Already on the way. All good. Look.\n\nChannel 1: Yeah.\n\nChannel 0: I just had you booked in for a really quick catch up just in relation to our annual review last week. Is now still a good time for a quick catch up?\n\nChannel 1: Yeah. I did not even get a chance to look at it.\n\nChannel 0: That's okay. Do you want me to maybe give you a call next week?\n\nChannel 1: Yeah, please.\n\nChannel 0: Yeah. That's okay. Not a problem at all. Let me just have a really quick look at the calendar. So next, is Wednesday still gonna be okay?\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. Beautiful. I do have sorry. This week, we had you for three. I have a little bit earlier.\n\n03:00 is booked for next Wednesday, but I could do maybe 03:00 on the Thursday. Is that gonna be okay?\n\nChannel 1: A little bit earlier. It'd be alright on a Wednesday. What do you\n\nChannel 0: Yeah.\n\nChannel 1: call a\n\nChannel 0: That's\n\nChannel 1: little\n\nChannel 0: a\n\nChannel 1: bit earlier?\n\nChannel 0: oh, no problem. How about 02:00? Would that be alright? Is that not wait?\n\nChannel 1: That'd be perfect.\n\nChannel 0: Yeah. Perfect. Not a problem at all. I will give you a call then. In the meantime, just have a\n\nChannel 1: Yep.\n\nChannel 0: quick chat about those insurances, with your wife, and then\n\nChannel 1: Yeah.\n\nChannel 0: we can\n\nChannel 1: I\n\nChannel 0: work on wanna do.\n\nChannel 1: I just\n\nChannel 0: Yeah.\n\nChannel 1: yeah. The one day I had off, so I just didn't get time. I don't know about it, actually.\n\nChannel 0: No. That's honestly okay. I'll give you a call next week, but I hope you have a good afternoon. Don't work too hard.\n\nChannel 1: Alright. No. I'll try not to.\n\nChannel 0: Thanks. Thanks, Robert.\n\nChannel 1: Alright.\n\nChannel 0: I'll talk to you soon.\n\nChannel 1: Alright.\n\nChannel 0: See you later.\n\nChannel 1: Alright.\n\nChannel 0: Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.01982814632356167},{"text":"Hello?","start":2.6399999,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.03542126715183258}],"sentiment":"neutral","sentiment_score":0.027624706737697124,"channel":1,"num_words":2,"start":0.16,"end":3.1399999},{"sentences":[{"text":"Hi, Robert.","start":4.0,"end":4.64,"sentiment":"neutral","sentiment_score":0.17683834582567215},{"text":"It's Dana from Okie Financial.","start":4.64,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.25623037219047545},{"text":"How are you this 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Dana offers to call Robert next week to arrange a quick catch-up. They discuss scheduling the review for Yep. and the customer talks about insurances with his wife before ending the call."},"intents":{"segments":[{"text":"Do you want me to maybe give you a call next week? Yeah, please.","start_word":86,"end_word":99,"intents":[{"intent":"Plan meetings","confidence_score":0.00002975516}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hi, Robert. It's Dana from Okie Financial. How are you this afternoon?","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":0.21825169026851657},{"text":"Not too bad. That's good. You're getting ready to head off to work. I'm already on the way. Already on the way. All good.","start_word":14,"end_word":37,"sentiment":"positive","sentiment_score":0.6018040776252747},{"text":"Look. Yeah. I just had you booked in for a really quick catch up just in relation to our annual review last week. Is now still a good time for a quick catch up? Yeah. I did not even get a chance to look at it. That's okay. Do you want me to maybe give you a call next week? Yeah, please. Yeah. That's okay. Not a problem at all. Let me just have a really quick look at the calendar. So next, is Wednesday still gonna be okay? Yeah. Yeah. Beautiful. I do have sorry. This week, we had you for three. I have a little bit earlier. 03:00 is booked for next Wednesday, but I could do maybe 03:00 on the Thursday. Is that gonna be okay? A little bit earlier. It'd be alright on a Wednesday. What do you Yeah. call a That's little a bit earlier? oh, no problem. How about 02:00? Would that be alright? Is that not wait?","start_word":38,"end_word":201,"sentiment":"neutral","sentiment_score":0.05247792229056358},{"text":"That'd be perfect. Yeah. Perfect.","start_word":202,"end_word":206,"sentiment":"positive","sentiment_score":0.3797034621238709},{"text":"Not a problem at all. I will give you a call then. 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