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The customer mentions mobile Mhmm and the agent agrees that things are out of control. The call ends with the customer saying goodbye."},"intents":{"segments":[{"text":"Problem If I end up losing money for these people because of these people, right now, we are mobile Mhmm. Yeah. Yeah. You know, maybe things are just a bit out of control.","start_word":38,"end_word":70,"intents":[{"intent":"Inquire about finances and decision","confidence_score":0.0000028136774}]}]},"sentiments":{"segments":[{"text":"Hey, Dave. How are you?","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.17645514011383057},{"text":"I'm very good. Thanks, sir.","start_word":5,"end_word":9,"sentiment":"positive","sentiment_score":0.662846565246582},{"text":"How are you? I'm good as well. That's a little bit. Last week, Thursday, Friday, or installation to make To come. So Yeah.","start_word":10,"end_word":32,"sentiment":"neutral","sentiment_score":0.048426587134599686},{"text":"things are not good.","start_word":33,"end_word":36,"sentiment":"negative","sentiment_score":-0.6438983082771301},{"text":"Sure.","start_word":37,"end_word":37,"sentiment":"neutral","sentiment_score":-0.33203890919685364},{"text":"Problem If I end up losing money for these people because of these people, right now, we are mobile Mhmm.","start_word":38,"end_word":57,"sentiment":"negative","sentiment_score":-0.49376100301742554},{"text":"Yeah. Yeah.","start_word":58,"end_word":59,"sentiment":"neutral","sentiment_score":-0.288810133934021},{"text":"You know, maybe things are just a bit out of control.","start_word":60,"end_word":70,"sentiment":"negative","sentiment_score":-0.5395023226737976},{"text":"30 Please please. Installation. Okay. Bye.","start_word":71,"end_word":76,"sentiment":"neutral","sentiment_score":-0.012384588830173016}],"average":{"sentiment":"neutral","sentiment_score":-0.1260843770257358}}}}