{"metadata":{"transaction_key":"deprecated","request_id":"019fb6d5-8cbc-7220-b36d-f7dc5396c535","sha256":"64a4aa4789d7a82aff894f6e0118f68ae5daef19d62e7a00cb22b4a9a5e32904","created":"2026-07-31T06:21:19.189Z","duration":84.743935,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":349,"output_tokens":68},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":402,"output_tokens":402},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":402,"output_tokens":28}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? Yes. Hi. Good afternoon. Mayur? Yeah. Hi, Mayur. Good afternoon. This is Mary calling from Vigilance. I I hope you're doing well. You may or may not remember yeah. Sorry for that. You may or may not remember, we spoke with you a few months ago, and at the time, you were big. We sent you an email with some information about our company, Vigilance AI. So we just wanted to follow-up and see if might not be a better time to schedule a quick demo with our CTO. So I would buy next week. Okay. Sure. But is it okay let's see if we can pencil book a date so that I can send you the invitation shortly and if you're not available. Mhmm. Okay. Sure. Mhmm. No problem. I'll try to ring you back. Wait a minute. Yeah. That's fine. I understand. I'll try to ring you back. Alright. Thank you. Bye.","confidence":0.99590474,"words":[{"word":"hello","start":2.56,"end":3.06,"confidence":0.9787288,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.00996442325413227},{"word":"yes","start":4.88,"end":5.2799997,"confidence":0.97709954,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.04663132503628731},{"word":"hi","start":5.2799997,"end":5.52,"confidence":0.99392277,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.1404157280921936},{"word":"good","start":5.52,"end":5.7599998,"confidence":0.9977435,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.27518680691719055},{"word":"afternoon","start":5.7599998,"end":6.2599998,"confidence":0.97488636,"punctuated_word":"afternoon.","sentiment":"neutral","sentiment_score":0.21056482195854187},{"word":"mayur","start":6.7999997,"end":7.2999997,"confidence":0.76829726,"punctuated_word":"Mayur?","sentiment":"neutral","sentiment_score":0.16886982321739197},{"word":"yeah","start":9.2,"end":9.679999,"confidence":0.94399655,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.15371128916740415},{"word":"hi","start":9.679999,"end":10.08,"confidence":0.90082645,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.23448795080184937},{"word":"mayur","start":10.08,"end":10.48,"confidence":0.97788113,"punctuated_word":"Mayur.","sentiment":"neutral","sentiment_score":0.24940580129623413},{"word":"good","start":10.48,"end":10.639999,"confidence":0.995845,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.4153778851032257},{"word":"afternoon","start":10.639999,"end":11.139999,"confidence":0.9997491,"punctuated_word":"afternoon.","sentiment":"positive","sentiment_score":0.4240781664848328},{"word":"this","start":11.679999,"end":11.92,"confidence":0.7087693,"punctuated_word":"This","sentiment":"positive","sentiment_score":0.4319625198841095},{"word":"is","start":11.92,"end":12.32,"confidence":0.99918026,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.3762750327587128},{"word":"mary","start":12.32,"end":12.799999,"confidence":0.99626094,"punctuated_word":"Mary","sentiment":"positive","sentiment_score":0.38961100578308105},{"word":"calling","start":12.799999,"end":13.215,"confidence":0.98497045,"punctuated_word":"calling","sentiment":"positive","sentiment_score":0.3613541722297669},{"word":"from","start":13.455,"end":13.695,"confidence":0.99077386,"punctuated_word":"from","sentiment":"positive","sentiment_score":0.40521737933158875},{"word":"vigilance","start":13.695,"end":14.195,"confidence":0.7551384,"punctuated_word":"Vigilance.","sentiment":"neutral","sentiment_score":0.316362202167511},{"word":"i","start":14.575,"end":14.735001,"confidence":0.94075036,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.5163816809654236},{"word":"i","start":14.735001,"end":14.895,"confidence":0.9933751,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.528679609298706},{"word":"hope","start":14.895,"end":15.055,"confidence":0.9993254,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.6120452880859375},{"word":"you're","start":15.055,"end":15.295,"confidence":0.99952763,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.5404378175735474},{"word":"doing","start":15.295,"end":15.535,"confidence":0.9998423,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.5328291058540344},{"word":"well","start":15.535,"end":16.035,"confidence":0.99948674,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.5067249536514282},{"word":"you","start":16.735,"end":16.895,"confidence":0.5675086,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.3175353705883026},{"word":"may","start":16.895,"end":17.055,"confidence":0.9407657,"punctuated_word":"may","sentiment":"neutral","sentiment_score":0.2728884816169739},{"word":"or","start":17.055,"end":17.215,"confidence":0.8413742,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.10956832766532898},{"word":"may","start":17.215,"end":17.375,"confidence":0.8769245,"punctuated_word":"may","sentiment":"neutral","sentiment_score":0.2242712378501892},{"word":"not","start":17.375,"end":17.695,"confidence":0.99918896,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.01893921196460724},{"word":"remember","start":17.695,"end":17.855,"confidence":0.9864368,"punctuated_word":"remember","sentiment":"neutral","sentiment_score":-0.030428826808929443},{"word":"yeah","start":18.895,"end":19.215,"confidence":0.8499484,"punctuated_word":"yeah.","sentiment":"neutral","sentiment_score":-0.02852763421833515},{"word":"sorry","start":19.215,"end":19.535,"confidence":0.97056234,"punctuated_word":"Sorry","sentiment":"neutral","sentiment_score":-0.05435876548290253},{"word":"for","start":19.535,"end":19.695,"confidence":0.9997156,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.016279708594083786},{"word":"that","start":19.695,"end":20.195,"confidence":0.99957883,"punctuated_word":"that.","sentiment":"neutral","sentiment_score":-0.019324561581015587},{"word":"you","start":20.735,"end":20.815,"confidence":0.97005886,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.03426569700241089},{"word":"may","start":20.815,"end":20.975,"confidence":0.9979936,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.02341601438820362},{"word":"or","start":20.975,"end":21.135,"confidence":0.9812321,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.02846156805753708},{"word":"may","start":21.135,"end":21.375,"confidence":0.997996,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.03475964069366455},{"word":"not","start":21.375,"end":21.535,"confidence":0.9992981,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.02176831290125847},{"word":"remember","start":21.535,"end":22.015,"confidence":0.73522305,"punctuated_word":"remember,","sentiment":"neutral","sentiment_score":-0.027947593480348587},{"word":"we","start":22.015,"end":22.175,"confidence":0.99915695,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.03828994557261467},{"word":"spoke","start":22.175,"end":22.494999,"confidence":0.9996798,"punctuated_word":"spoke","sentiment":"neutral","sentiment_score":-0.014855291694402696},{"word":"with","start":22.494999,"end":22.654999,"confidence":0.99915934,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.010710440576076508},{"word":"you","start":22.654999,"end":22.814999,"confidence":0.99965477,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.018647469580173492},{"word":"a","start":22.814999,"end":22.895,"confidence":0.9996985,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.02219175174832344},{"word":"few","start":22.895,"end":23.135,"confidence":0.9999453,"punctuated_word":"few","sentiment":"neutral","sentiment_score":-0.030680866912007332},{"word":"months","start":23.135,"end":23.455,"confidence":0.9990803,"punctuated_word":"months","sentiment":"neutral","sentiment_score":-0.028361231088638306},{"word":"ago","start":23.455,"end":23.855,"confidence":0.7789192,"punctuated_word":"ago,","sentiment":"neutral","sentiment_score":-0.022962860763072968},{"word":"and","start":23.855,"end":24.015,"confidence":0.9991109,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.02725742571055889},{"word":"at","start":24.015,"end":24.175,"confidence":0.97571665,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.04936850816011429},{"word":"the","start":24.175,"end":24.415,"confidence":0.76927507,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.0338626429438591},{"word":"time","start":24.415,"end":24.654999,"confidence":0.7784939,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":-0.041782647371292114},{"word":"you","start":24.654999,"end":24.895,"confidence":0.9925372,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.15813931822776794},{"word":"were","start":24.895,"end":25.055,"confidence":0.8631632,"punctuated_word":"were","sentiment":"neutral","sentiment_score":-0.1135794073343277},{"word":"big","start":25.055,"end":25.44,"confidence":0.42939997,"punctuated_word":"big.","sentiment":"neutral","sentiment_score":-0.07637032866477966},{"word":"we","start":26.48,"end":26.800001,"confidence":0.27165514,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.023467805236577988},{"word":"sent","start":26.800001,"end":27.12,"confidence":0.9712877,"punctuated_word":"sent","sentiment":"neutral","sentiment_score":-0.01359318196773529},{"word":"you","start":27.12,"end":27.36,"confidence":0.992661,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.013408496975898744},{"word":"an","start":27.36,"end":27.6,"confidence":0.9994771,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.007080338895320892},{"word":"email","start":27.6,"end":28.1,"confidence":0.9999136,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.0006201453506946564},{"word":"with","start":28.560001,"end":28.800001,"confidence":0.61750597,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.005480516701936722},{"word":"some","start":28.800001,"end":29.04,"confidence":0.99972945,"punctuated_word":"some","sentiment":"neutral","sentiment_score":-0.01102740317583084},{"word":"information","start":29.04,"end":29.54,"confidence":0.9998354,"punctuated_word":"information","sentiment":"neutral","sentiment_score":0.0003724563866853714},{"word":"about","start":29.76,"end":30.08,"confidence":0.9999119,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.0016981195658445358},{"word":"our","start":30.08,"end":30.24,"confidence":0.99985445,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.0000950247049331665},{"word":"company","start":30.24,"end":30.720001,"confidence":0.7958013,"punctuated_word":"company,","sentiment":"neutral","sentiment_score":0.00712390523403883},{"word":"vigilance","start":30.720001,"end":31.220001,"confidence":0.9836384,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.014622392132878304},{"word":"ai","start":31.36,"end":31.76,"confidence":0.8728696,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.008657538332045078},{"word":"so","start":31.76,"end":31.92,"confidence":0.99921227,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.011485185474157332},{"word":"we","start":31.92,"end":32.08,"confidence":0.99964154,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.0026932470500469208},{"word":"just","start":32.08,"end":32.24,"confidence":0.9999374,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.024210888892412186},{"word":"wanted","start":32.24,"end":32.64,"confidence":0.99981934,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":-0.016939956694841385},{"word":"to","start":32.64,"end":32.88,"confidence":0.9994628,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.0029747970402240753},{"word":"follow-up","start":32.88,"end":33.38,"confidence":0.99988765,"punctuated_word":"follow-up","sentiment":"neutral","sentiment_score":0.007529070135205984},{"word":"and","start":33.92,"end":34.16,"confidence":0.975502,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.024703722447156903},{"word":"see","start":34.16,"end":34.48,"confidence":0.9999361,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.018077466636896133},{"word":"if","start":34.48,"end":34.72,"confidence":0.98598665,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.03446434438228607},{"word":"might","start":34.72,"end":34.96,"confidence":0.97183704,"punctuated_word":"might","sentiment":"neutral","sentiment_score":-0.05392427742481232},{"word":"not","start":34.96,"end":35.2,"confidence":0.9973363,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.051581960171461105},{"word":"be","start":35.2,"end":35.36,"confidence":0.9997658,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.0347493551671505},{"word":"a","start":35.36,"end":35.52,"confidence":0.9997818,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.03246200457215309},{"word":"better","start":35.52,"end":35.760002,"confidence":0.99998736,"punctuated_word":"better","sentiment":"neutral","sentiment_score":-0.05723929405212402},{"word":"time","start":35.760002,"end":36.0,"confidence":0.99980694,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.010501556098461153},{"word":"to","start":36.0,"end":36.24,"confidence":0.9985904,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.02213836833834648},{"word":"schedule","start":36.24,"end":36.72,"confidence":0.999273,"punctuated_word":"schedule","sentiment":"neutral","sentiment_score":0.02054426819086075},{"word":"a","start":36.72,"end":36.88,"confidence":0.99907947,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.027386942878365517},{"word":"quick","start":36.88,"end":37.2,"confidence":0.99961543,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.04574254900217056},{"word":"demo","start":37.2,"end":37.6,"confidence":0.99976236,"punctuated_word":"demo","sentiment":"neutral","sentiment_score":0.0353570431470871},{"word":"with","start":37.6,"end":37.760002,"confidence":0.9996629,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.012444451451301576},{"word":"our","start":37.760002,"end":38.0,"confidence":0.99958044,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.005541961640119553},{"word":"cto","start":38.0,"end":38.5,"confidence":0.99297255,"punctuated_word":"CTO.","sentiment":"neutral","sentiment_score":-0.004319353960454464},{"word":"so","start":39.84,"end":40.34,"confidence":0.9728273,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.10827324539422988},{"word":"i","start":46.894997,"end":47.055,"confidence":0.5768196,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0486680269241333},{"word":"would","start":47.055,"end":47.295,"confidence":0.96791524,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.010228358209133148},{"word":"buy","start":47.295,"end":47.535,"confidence":0.38785064,"punctuated_word":"buy","sentiment":"neutral","sentiment_score":-0.027627911418676376},{"word":"next","start":47.535,"end":47.774998,"confidence":0.9977786,"punctuated_word":"next","sentiment":"neutral","sentiment_score":-0.021000010892748833},{"word":"week","start":47.774998,"end":48.175,"confidence":0.9963684,"punctuated_word":"week.","sentiment":"neutral","sentiment_score":-0.025991177186369896},{"word":"okay","start":48.175,"end":48.414997,"confidence":0.9920263,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.02947351895272732},{"word":"sure","start":48.414997,"end":48.734997,"confidence":0.9984409,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":0.048864029347896576},{"word":"but","start":48.734997,"end":48.975,"confidence":0.99899465,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.028154276311397552},{"word":"is","start":48.975,"end":49.214996,"confidence":0.9968892,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.03161764517426491},{"word":"it","start":49.214996,"end":49.375,"confidence":0.9996617,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.0794440507888794},{"word":"okay","start":49.375,"end":49.695,"confidence":0.9985446,"punctuated_word":"okay","sentiment":"neutral","sentiment_score":0.06920203566551208},{"word":"let's","start":49.855,"end":50.094997,"confidence":0.99767077,"punctuated_word":"let's","sentiment":"neutral","sentiment_score":0.07967054843902588},{"word":"see","start":50.094997,"end":50.174995,"confidence":0.8101919,"punctuated_word":"see","sentiment":"neutral","sentiment_score":0.07837289571762085},{"word":"if","start":50.174995,"end":50.254997,"confidence":0.31226858,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.07167761027812958},{"word":"we","start":50.254997,"end":50.414997,"confidence":0.9991048,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.06992663443088531},{"word":"can","start":50.414997,"end":50.655,"confidence":0.9987446,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.0709877461194992},{"word":"pencil","start":50.655,"end":51.055,"confidence":0.5655448,"punctuated_word":"pencil","sentiment":"neutral","sentiment_score":0.05034628137946129},{"word":"book","start":51.055,"end":51.295,"confidence":0.99069196,"punctuated_word":"book","sentiment":"neutral","sentiment_score":0.03727173060178757},{"word":"a","start":51.295,"end":51.375,"confidence":0.994966,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.08130945265293121},{"word":"date","start":51.375,"end":51.774998,"confidence":0.977983,"punctuated_word":"date","sentiment":"neutral","sentiment_score":0.06899629533290863},{"word":"so","start":51.774998,"end":52.015,"confidence":0.9292489,"punctuated_word":"so","sentiment":"neutral","sentiment_score":0.05744598805904389},{"word":"that","start":52.015,"end":52.175,"confidence":0.99983144,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.07911265641450882},{"word":"i","start":52.175,"end":52.254997,"confidence":0.99959356,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.07355163991451263},{"word":"can","start":52.254997,"end":52.495,"confidence":0.9047749,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.07876363396644592},{"word":"send","start":52.495,"end":52.735,"confidence":0.9996124,"punctuated_word":"send","sentiment":"neutral","sentiment_score":0.06450077891349792},{"word":"you","start":52.735,"end":52.894997,"confidence":0.99715364,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.07673917710781097},{"word":"the","start":52.894997,"end":53.055,"confidence":0.99590474,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.08511398732662201},{"word":"invitation","start":53.055,"end":53.534996,"confidence":0.9950848,"punctuated_word":"invitation","sentiment":"neutral","sentiment_score":0.06770969182252884},{"word":"shortly","start":53.534996,"end":53.934998,"confidence":0.9988392,"punctuated_word":"shortly","sentiment":"neutral","sentiment_score":0.03638890013098717},{"word":"and","start":53.934998,"end":54.175,"confidence":0.604627,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.023000143468379974},{"word":"if","start":54.175,"end":54.254997,"confidence":0.9274512,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.0034598764032125473},{"word":"you're","start":54.254997,"end":54.414997,"confidence":0.990576,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.02244839072227478},{"word":"not","start":54.414997,"end":54.735,"confidence":0.9907635,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.0351560115814209},{"word":"available","start":54.735,"end":55.235,"confidence":0.83245456,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.036513835191726685},{"word":"mhmm","start":57.910004,"end":58.410004,"confidence":0.9808907,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.006490732077509165},{"word":"okay","start":64.07,"end":64.47,"confidence":0.9960736,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.0235371608287096},{"word":"sure","start":64.47,"end":64.97,"confidence":0.99937415,"punctuated_word":"Sure.","sentiment":"neutral","sentiment_score":0.037782009690999985},{"word":"mhmm","start":65.590004,"end":66.090004,"confidence":0.9210863,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.00073208287358284},{"word":"no","start":66.23,"end":66.55,"confidence":0.97509176,"punctuated_word":"No","sentiment":"neutral","sentiment_score":-0.0069318488240242},{"word":"problem","start":66.55,"end":66.950005,"confidence":0.9996043,"punctuated_word":"problem.","sentiment":"neutral","sentiment_score":-0.04117852076888085},{"word":"i'll","start":66.950005,"end":67.19,"confidence":0.99375963,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.08123742789030075},{"word":"try","start":67.19,"end":67.43,"confidence":0.9961282,"punctuated_word":"try","sentiment":"neutral","sentiment_score":-0.09906071424484252},{"word":"to","start":67.43,"end":67.67,"confidence":0.9934291,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0992305502295494},{"word":"ring","start":67.67,"end":67.83,"confidence":0.99340653,"punctuated_word":"ring","sentiment":"neutral","sentiment_score":-0.12605589628219604},{"word":"you","start":67.83,"end":67.990005,"confidence":0.99322104,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.13706524670124054},{"word":"back","start":67.990005,"end":68.23,"confidence":0.86251146,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":-0.1134517937898636},{"word":"wait","start":68.23,"end":68.47,"confidence":0.49107495,"punctuated_word":"Wait","sentiment":"neutral","sentiment_score":-0.1204509139060974},{"word":"a","start":68.47,"end":68.55,"confidence":0.9879275,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.12502005696296692},{"word":"minute","start":68.55,"end":69.05,"confidence":0.9885275,"punctuated_word":"minute.","sentiment":"neutral","sentiment_score":-0.11166872084140778},{"word":"yeah","start":72.815,"end":73.135,"confidence":0.7405952,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.019302718341350555},{"word":"that's","start":73.135,"end":73.375,"confidence":0.9763433,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.04406819865107536},{"word":"fine","start":73.375,"end":73.615,"confidence":0.99917436,"punctuated_word":"fine.","sentiment":"neutral","sentiment_score":0.06951208412647247},{"word":"i","start":73.615,"end":73.775,"confidence":0.9996512,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.06681004166603088},{"word":"understand","start":73.775,"end":74.275,"confidence":0.9989587,"punctuated_word":"understand.","sentiment":"neutral","sentiment_score":0.035480041056871414},{"word":"i'll","start":74.415,"end":74.575005,"confidence":0.9990473,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.047593019902706146},{"word":"try","start":74.575005,"end":74.815,"confidence":0.9991386,"punctuated_word":"try","sentiment":"neutral","sentiment_score":0.0104379802942276},{"word":"to","start":74.815,"end":74.975,"confidence":0.9983972,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.04219255596399307},{"word":"ring","start":74.975,"end":75.215004,"confidence":0.99936694,"punctuated_word":"ring","sentiment":"neutral","sentiment_score":0.04822078347206116},{"word":"you","start":75.215004,"end":75.375,"confidence":0.9988065,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.007145695388317108},{"word":"back","start":75.375,"end":75.875,"confidence":0.9997184,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":0.0499100461602211},{"word":"alright","start":77.295,"end":77.615,"confidence":0.99316204,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.3036244809627533},{"word":"thank","start":77.615,"end":77.855,"confidence":0.9997085,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.3919687867164612},{"word":"you","start":77.855,"end":78.335,"confidence":0.9997655,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3525603413581848},{"word":"bye","start":78.335,"end":78.835,"confidence":0.99818134,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.2274187803268433}],"paragraphs":{"transcript":"\nHello? Yes. Hi. Good afternoon. Mayur?\n\nYeah. Hi, Mayur. Good afternoon. This is Mary calling from Vigilance. I I hope you're doing well.\n\nYou may or may not remember yeah. Sorry for that. You may or may not remember, we spoke with you a few months ago, and at the time, you were big. We sent you an email with some information about our company, Vigilance AI. So we just wanted to follow-up and see if might not be a better time to schedule a quick demo with our CTO.\n\nSo I would buy next week. Okay. Sure. But is it okay let's see if we can pencil book a date so that I can send you the invitation shortly and if you're not available. Mhmm.\n\nOkay. Sure. Mhmm. No problem. I'll try to ring you back.\n\nWait a minute. Yeah. That's fine. I understand. I'll try to ring you back.\n\nAlright. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.56,"end":3.06,"sentiment":"neutral","sentiment_score":0.00996442325413227},{"text":"Yes.","start":4.88,"end":5.2799997,"sentiment":"neutral","sentiment_score":0.04663132503628731},{"text":"Hi.","start":5.2799997,"end":5.52,"sentiment":"neutral","sentiment_score":0.1404157280921936},{"text":"Good afternoon.","start":5.52,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.2428758144378662},{"text":"Mayur?","start":6.7999997,"end":7.2999997,"sentiment":"neutral","sentiment_score":0.16886982321739197}],"sentiment":"neutral","sentiment_score":0.14193882141262293,"num_words":6,"start":2.56,"end":7.2999997},{"sentences":[{"text":"Yeah.","start":9.2,"end":9.679999,"sentiment":"neutral","sentiment_score":0.15371128916740415},{"text":"Hi, Mayur.","start":9.679999,"end":10.48,"sentiment":"neutral","sentiment_score":0.24194687604904175},{"text":"Good afternoon.","start":10.48,"end":11.139999,"sentiment":"positive","sentiment_score":0.41972802579402924},{"text":"This is Mary calling from Vigilance.","start":11.679999,"end":14.195,"sentiment":"positive","sentiment_score":0.3801303853591283},{"text":"I I hope you're doing well.","start":14.575,"end":16.035,"sentiment":"positive","sentiment_score":0.5395164092381796}],"sentiment":"positive","sentiment_score":0.41146716826102314,"num_words":17,"start":9.2,"end":16.035},{"sentences":[{"text":"You may or may not remember yeah.","start":16.735,"end":19.215,"sentiment":"neutral","sentiment_score":0.12090967781841755},{"text":"Sorry for that.","start":19.215,"end":20.195,"sentiment":"neutral","sentiment_score":-0.0299876785526673},{"text":"You may or may not remember, we spoke with you a few months ago, and at the time, you were big.","start":20.735,"end":25.44,"sentiment":"neutral","sentiment_score":-0.04084185537483011},{"text":"We sent you an email with some information about our company, Vigilance AI.","start":26.48,"end":31.76,"sentiment":"neutral","sentiment_score":-0.0025617974595381664},{"text":"So we just wanted to follow-up and see if might not be a better time to schedule a quick demo with our CTO.","start":31.76,"end":38.5,"sentiment":"neutral","sentiment_score":-0.009607251551326202}],"sentiment":"neutral","sentiment_score":-0.005306632932164331,"num_words":67,"start":16.735,"end":38.5},{"sentences":[{"text":"So I would buy next week.","start":39.84,"end":48.175,"sentiment":"neutral","sentiment_score":-0.040298121670881905},{"text":"Okay.","start":48.175,"end":48.414997,"sentiment":"neutral","sentiment_score":0.02947351895272732},{"text":"Sure.","start":48.414997,"end":48.734997,"sentiment":"neutral","sentiment_score":0.048864029347896576},{"text":"But is it okay let's see if we can pencil book a date so that I can send you the invitation shortly and if you're not available.","start":48.734997,"end":55.235,"sentiment":"neutral","sentiment_score":0.050434284671037284},{"text":"Mhmm.","start":57.910004,"end":58.410004,"sentiment":"neutral","sentiment_score":0.006490732077509165}],"sentiment":"neutral","sentiment_score":0.03346570101307912,"num_words":36,"start":39.84,"end":58.410004},{"sentences":[{"text":"Okay.","start":64.07,"end":64.47,"sentiment":"neutral","sentiment_score":0.0235371608287096},{"text":"Sure.","start":64.47,"end":64.97,"sentiment":"neutral","sentiment_score":0.037782009690999985},{"text":"Mhmm.","start":65.590004,"end":66.090004,"sentiment":"neutral","sentiment_score":-0.00073208287358284},{"text":"No problem.","start":66.23,"end":66.950005,"sentiment":"neutral","sentiment_score":-0.024055184796452526},{"text":"I'll try to ring you back.","start":66.950005,"end":68.23,"sentiment":"neutral","sentiment_score":-0.10935027152299881}],"sentiment":"neutral","sentiment_score":-0.05851135555316101,"num_words":11,"start":64.07,"end":68.23},{"sentences":[{"text":"Wait a minute.","start":68.23,"end":69.05,"sentiment":"neutral","sentiment_score":-0.1190465639034907},{"text":"Yeah.","start":72.815,"end":73.135,"sentiment":"neutral","sentiment_score":0.019302718341350555},{"text":"That's fine.","start":73.135,"end":73.615,"sentiment":"neutral","sentiment_score":0.05679014138877392},{"text":"I understand.","start":73.615,"end":74.275,"sentiment":"neutral","sentiment_score":0.05114504136145115},{"text":"I'll try to ring you back.","start":74.415,"end":75.875,"sentiment":"neutral","sentiment_score":0.034250013530254364}],"sentiment":"neutral","sentiment_score":0.005966676665203912,"num_words":14,"start":68.23,"end":75.875},{"sentences":[{"text":"Alright.","start":77.295,"end":77.615,"sentiment":"neutral","sentiment_score":0.3036244809627533},{"text":"Thank you.","start":77.615,"end":78.335,"sentiment":"positive","sentiment_score":0.372264564037323},{"text":"Bye.","start":78.335,"end":78.835,"sentiment":"neutral","sentiment_score":0.2274187803268433}],"sentiment":"neutral","sentiment_score":0.31889309734106064,"num_words":4,"start":77.295,"end":78.835}]}}]},{"alternatives":[{"transcript":"Yes. Hello. Am I speaking? Yes. I'm good. Thank you. Yep. Yep. Mhmm. Mhmm. Mhmm. Sorry. I'm not in front of my laptop or anything. I'm on leave today. Is it possible for me to take with you till next week? It's okay. I can't tell you confirm at the moment. So I'd prefer giving you any kind of update by next week. Is that okay? I'm can I come only from Monday? So this is pretty much Yeah. I don't have any hold on my emails or anything, so It would be difficult for me to commit anything at this point of time. Okay. Perfect. Thank you so much for that. Thanks. Bye. Bye.","confidence":0.9959561,"words":[{"word":"yes","start":3.76,"end":4.0,"confidence":0.9801934,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.019955705851316452},{"word":"hello","start":4.0,"end":4.3199997,"confidence":0.7869823,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.009931890293955805},{"word":"am","start":4.3199997,"end":4.4,"confidence":0.71597385,"punctuated_word":"Am","sentiment":"neutral","sentiment_score":0.008351331576704979},{"word":"i","start":4.4,"end":4.56,"confidence":0.9996668,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.013583093881607056},{"word":"speaking","start":4.56,"end":5.06,"confidence":0.990063,"punctuated_word":"speaking?","sentiment":"neutral","sentiment_score":0.013034649193286896},{"word":"yes","start":7.44,"end":7.94,"confidence":0.93210447,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.1323470175266266},{"word":"i'm","start":16.865,"end":17.025,"confidence":0.67201424,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.29116061329841614},{"word":"good","start":17.025,"end":17.105,"confidence":0.98815995,"punctuated_word":"good.","sentiment":"neutral","sentiment_score":0.2682744264602661},{"word":"thank","start":17.105,"end":17.265,"confidence":0.9897635,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.1355922818183899},{"word":"you","start":17.265,"end":17.585001,"confidence":0.9339292,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.13182640075683594},{"word":"yep","start":17.585001,"end":18.085001,"confidence":0.90659195,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.027046363800764084},{"word":"yep","start":19.345001,"end":19.845001,"confidence":0.8783006,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":-0.01544427126646042},{"word":"mhmm","start":24.545,"end":25.045,"confidence":0.8898993,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.058259136974811554},{"word":"mhmm","start":28.29,"end":28.79,"confidence":0.86828077,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.008403200656175613},{"word":"mhmm","start":28.93,"end":29.43,"confidence":0.8858781,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":-0.010333314538002014},{"word":"sorry","start":39.65,"end":40.05,"confidence":0.773191,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.101549431681633},{"word":"i'm","start":40.05,"end":40.21,"confidence":0.99904215,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.13645152747631073},{"word":"not","start":40.21,"end":40.370003,"confidence":0.99567944,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.1961633563041687},{"word":"in","start":40.370003,"end":40.53,"confidence":0.9914038,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.1908654272556305},{"word":"front","start":40.53,"end":40.77,"confidence":0.99861276,"punctuated_word":"front","sentiment":"neutral","sentiment_score":-0.1912328749895096},{"word":"of","start":40.77,"end":40.93,"confidence":0.9994491,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.22750872373580933},{"word":"my","start":40.93,"end":41.43,"confidence":0.99960357,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.2650091350078583},{"word":"laptop","start":41.49,"end":41.99,"confidence":0.99977297,"punctuated_word":"laptop","sentiment":"neutral","sentiment_score":-0.1813201755285263},{"word":"or","start":42.175,"end":42.415,"confidence":0.99993765,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.241915225982666},{"word":"anything","start":42.415,"end":42.655,"confidence":0.99511826,"punctuated_word":"anything.","sentiment":"neutral","sentiment_score":-0.2138228416442871},{"word":"i'm","start":42.655,"end":42.895,"confidence":0.99881387,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.17103895545005798},{"word":"on","start":42.895,"end":42.975,"confidence":0.96389383,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.16006673872470856},{"word":"leave","start":42.975,"end":43.215,"confidence":0.99622834,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.13148148357868197},{"word":"today","start":43.215,"end":43.535,"confidence":0.9986129,"punctuated_word":"today.","sentiment":"neutral","sentiment_score":-0.15005949139595032},{"word":"is","start":43.535,"end":43.695,"confidence":0.9546571,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.04993303865194321},{"word":"it","start":43.695,"end":43.774998,"confidence":0.99945205,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.03111160732805729},{"word":"possible","start":43.774998,"end":44.175,"confidence":0.9992034,"punctuated_word":"possible","sentiment":"neutral","sentiment_score":-0.049007534980773926},{"word":"for","start":44.175,"end":44.255,"confidence":0.999637,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.0483434721827507},{"word":"me","start":44.255,"end":44.575,"confidence":0.9999244,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.06088300421833992},{"word":"to","start":44.575,"end":44.815,"confidence":0.9993292,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.05505312606692314},{"word":"take","start":44.815,"end":45.055,"confidence":0.3757106,"punctuated_word":"take","sentiment":"neutral","sentiment_score":-0.05580536276102066},{"word":"with","start":45.055,"end":45.215,"confidence":0.9469966,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.07369180023670197},{"word":"you","start":45.215,"end":45.295,"confidence":0.9202279,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.09949155151844025},{"word":"till","start":45.295,"end":45.614998,"confidence":0.95196337,"punctuated_word":"till","sentiment":"neutral","sentiment_score":-0.06144947558641434},{"word":"next","start":45.614998,"end":45.774998,"confidence":0.9961041,"punctuated_word":"next","sentiment":"neutral","sentiment_score":-0.047408781945705414},{"word":"week","start":45.774998,"end":46.274998,"confidence":0.9994435,"punctuated_word":"week?","sentiment":"neutral","sentiment_score":-0.06662547588348389},{"word":"it's","start":49.135,"end":49.375,"confidence":0.6642316,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.06426708400249481},{"word":"okay","start":49.375,"end":49.875,"confidence":0.9955596,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.08258499205112457},{"word":"i","start":54.095,"end":54.335,"confidence":0.79477686,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.011528294533491136},{"word":"can't","start":54.335,"end":54.735,"confidence":0.9808348,"punctuated_word":"can't","sentiment":"neutral","sentiment_score":-0.023038100451231003},{"word":"tell","start":54.735,"end":54.895,"confidence":0.9991997,"punctuated_word":"tell","sentiment":"neutral","sentiment_score":-0.013953154906630516},{"word":"you","start":54.895,"end":55.395,"confidence":0.9994011,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0062668584287166595},{"word":"confirm","start":55.960003,"end":56.280003,"confidence":0.574836,"punctuated_word":"confirm","sentiment":"neutral","sentiment_score":-0.0015926547348499298},{"word":"at","start":56.280003,"end":56.52,"confidence":0.98480934,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.029529625549912453},{"word":"the","start":56.52,"end":56.600002,"confidence":0.97900385,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.009437233209609984},{"word":"moment","start":56.600002,"end":57.100002,"confidence":0.80650187,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.006550045683979988},{"word":"so","start":57.48,"end":57.960003,"confidence":0.99549156,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0035655200481414795},{"word":"i'd","start":57.960003,"end":58.280003,"confidence":0.94126564,"punctuated_word":"I'd","sentiment":"neutral","sentiment_score":-0.002943189349025488},{"word":"prefer","start":58.280003,"end":58.780003,"confidence":0.9996705,"punctuated_word":"prefer","sentiment":"neutral","sentiment_score":0.0018069520592689512},{"word":"giving","start":58.920002,"end":59.32,"confidence":0.9977451,"punctuated_word":"giving","sentiment":"neutral","sentiment_score":0.007890135049819946},{"word":"you","start":59.32,"end":59.64,"confidence":0.9999274,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.0018847696483135223},{"word":"any","start":59.64,"end":59.88,"confidence":0.99980515,"punctuated_word":"any","sentiment":"neutral","sentiment_score":0.01188233122229576},{"word":"kind","start":59.88,"end":60.120003,"confidence":0.998971,"punctuated_word":"kind","sentiment":"neutral","sentiment_score":0.001555364578962326},{"word":"of","start":60.120003,"end":60.280003,"confidence":0.9993893,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.03413515165448189},{"word":"update","start":60.280003,"end":60.52,"confidence":0.9959561,"punctuated_word":"update","sentiment":"neutral","sentiment_score":0.03917906805872917},{"word":"by","start":60.52,"end":60.760002,"confidence":0.99973434,"punctuated_word":"by","sentiment":"neutral","sentiment_score":-0.0010883808135986328},{"word":"next","start":60.760002,"end":60.920002,"confidence":0.99990296,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.0137016661465168},{"word":"week","start":60.920002,"end":61.08,"confidence":0.99833524,"punctuated_word":"week.","sentiment":"neutral","sentiment_score":0.01718553900718689},{"word":"is","start":61.08,"end":61.24,"confidence":0.9997199,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.025922495871782303},{"word":"that","start":61.24,"end":61.4,"confidence":0.99226063,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.04853832349181175},{"word":"okay","start":61.4,"end":61.800003,"confidence":0.99720705,"punctuated_word":"okay?","sentiment":"neutral","sentiment_score":0.011237608268857002},{"word":"i'm","start":61.800003,"end":61.840004,"confidence":0.7952595,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.015467162244021893},{"word":"can","start":61.88,"end":62.04,"confidence":0.7498585,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.013675743713974953},{"word":"i","start":62.04,"end":62.120003,"confidence":0.97460324,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.01845388114452362},{"word":"come","start":62.120003,"end":62.36,"confidence":0.99775785,"punctuated_word":"come","sentiment":"neutral","sentiment_score":-0.013827485963702202},{"word":"only","start":62.36,"end":62.600002,"confidence":0.75408846,"punctuated_word":"only","sentiment":"neutral","sentiment_score":-0.024054888635873795},{"word":"from","start":62.600002,"end":62.920002,"confidence":0.99485576,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.020674556493759155},{"word":"monday","start":62.920002,"end":63.420002,"confidence":0.982562,"punctuated_word":"Monday?","sentiment":"neutral","sentiment_score":-0.010475033894181252},{"word":"so","start":63.56,"end":63.800003,"confidence":0.9913504,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.0019777994602918625},{"word":"this","start":63.800003,"end":63.96,"confidence":0.99956316,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.004433182999491692},{"word":"is","start":63.96,"end":64.12,"confidence":0.99819607,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.008636359125375748},{"word":"pretty","start":64.12,"end":64.36,"confidence":0.9992907,"punctuated_word":"pretty","sentiment":"neutral","sentiment_score":0.02578733302652836},{"word":"much","start":64.36,"end":64.86,"confidence":0.99994254,"punctuated_word":"much","sentiment":"neutral","sentiment_score":0.0303113367408514},{"word":"yeah","start":65.32,"end":65.82,"confidence":0.93134093,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.0119952242821455},{"word":"i","start":67.24,"end":67.4,"confidence":0.6258046,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.09912531077861786},{"word":"don't","start":67.4,"end":67.56,"confidence":0.9675526,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.1004466712474823},{"word":"have","start":67.56,"end":67.72,"confidence":0.98509914,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.1193992644548416},{"word":"any","start":67.72,"end":67.96,"confidence":0.9997991,"punctuated_word":"any","sentiment":"neutral","sentiment_score":-0.15201117098331451},{"word":"hold","start":67.96,"end":68.12,"confidence":0.9974802,"punctuated_word":"hold","sentiment":"neutral","sentiment_score":-0.1142599880695343},{"word":"on","start":68.12,"end":68.28,"confidence":0.99661356,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.07675622403621674},{"word":"my","start":68.28,"end":68.44,"confidence":0.99923813,"punctuated_word":"my","sentiment":"neutral","sentiment_score":-0.15195582807064056},{"word":"emails","start":68.44,"end":68.76,"confidence":0.9870695,"punctuated_word":"emails","sentiment":"neutral","sentiment_score":-0.08943767845630646},{"word":"or","start":68.76,"end":68.92,"confidence":0.99773204,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.12515254318714142},{"word":"anything","start":68.92,"end":69.24,"confidence":0.9226947,"punctuated_word":"anything,","sentiment":"neutral","sentiment_score":-0.12499883770942688},{"word":"so","start":69.24,"end":69.615,"confidence":0.6794487,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.113823801279068},{"word":"it","start":69.695,"end":69.854996,"confidence":0.9913489,"punctuated_word":"It","sentiment":"neutral","sentiment_score":-0.18873298168182373},{"word":"would","start":69.854996,"end":69.935,"confidence":0.96722966,"punctuated_word":"would","sentiment":"neutral","sentiment_score":-0.2578262686729431},{"word":"be","start":69.935,"end":70.015,"confidence":0.99857485,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.23551656305789948},{"word":"difficult","start":70.015,"end":70.494995,"confidence":0.99959046,"punctuated_word":"difficult","sentiment":"neutral","sentiment_score":-0.25322097539901733},{"word":"for","start":70.494995,"end":70.655,"confidence":0.99936813,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.3084419071674347},{"word":"me","start":70.655,"end":70.814995,"confidence":0.9993777,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.25199443101882935},{"word":"to","start":70.814995,"end":70.975,"confidence":0.99864393,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.2769201099872589},{"word":"commit","start":70.975,"end":71.295,"confidence":0.95431966,"punctuated_word":"commit","sentiment":"neutral","sentiment_score":-0.271522581577301},{"word":"anything","start":71.295,"end":71.534996,"confidence":0.9994677,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":-0.21904994547367096},{"word":"at","start":71.534996,"end":71.615,"confidence":0.99968886,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.22442688047885895},{"word":"this","start":71.615,"end":71.854996,"confidence":0.9999012,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.17625859379768372},{"word":"point","start":71.854996,"end":72.015,"confidence":0.99986863,"punctuated_word":"point","sentiment":"neutral","sentiment_score":-0.17937541007995603},{"word":"of","start":72.015,"end":72.174995,"confidence":0.56832623,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.1618426889181137},{"word":"time","start":72.174995,"end":72.674995,"confidence":0.9994863,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":-0.13298362493515015},{"word":"okay","start":74.095,"end":74.595,"confidence":0.90993416,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.04575858637690544},{"word":"perfect","start":75.375,"end":75.875,"confidence":0.6267864,"punctuated_word":"Perfect.","sentiment":"positive","sentiment_score":0.3971879482269287},{"word":"thank","start":76.255,"end":76.494995,"confidence":0.99687374,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.47847843170166016},{"word":"you","start":76.494995,"end":76.655,"confidence":0.9997173,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.492836594581604},{"word":"so","start":76.655,"end":76.814995,"confidence":0.9992889,"punctuated_word":"so","sentiment":"positive","sentiment_score":0.5597312450408936},{"word":"much","start":76.814995,"end":76.975,"confidence":0.9998491,"punctuated_word":"much","sentiment":"positive","sentiment_score":0.568181574344635},{"word":"for","start":76.975,"end":77.134995,"confidence":0.99801695,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.5864802002906799},{"word":"that","start":77.134995,"end":77.634995,"confidence":0.99957776,"punctuated_word":"that.","sentiment":"positive","sentiment_score":0.5043487548828125},{"word":"thanks","start":78.415,"end":78.814995,"confidence":0.9982499,"punctuated_word":"Thanks.","sentiment":"neutral","sentiment_score":0.2908656597137451},{"word":"bye","start":78.814995,"end":79.134995,"confidence":0.8897398,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.16209453344345093},{"word":"bye","start":79.134995,"end":79.634995,"confidence":0.8405466,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.09215748310089111}],"paragraphs":{"transcript":"\nYes. Hello. Am I speaking? Yes. I'm good.\n\nThank you. Yep. Yep. Mhmm. Mhmm.\n\nMhmm. Sorry. I'm not in front of my laptop or anything. I'm on leave today. Is it possible for me to take with you till next week?\n\nIt's okay. I can't tell you confirm at the moment. So I'd prefer giving you any kind of update by next week. Is that okay? I'm can I come only from Monday?\n\nSo this is pretty much Yeah. I don't have any hold on my emails or anything, so It would be difficult for me to commit anything at this point of time. Okay. Perfect. Thank you so much for that.\n\nThanks. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Yes.","start":3.76,"end":4.0,"sentiment":"neutral","sentiment_score":0.019955705851316452},{"text":"Hello.","start":4.0,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.009931890293955805},{"text":"Am I speaking?","start":4.3199997,"end":5.06,"sentiment":"neutral","sentiment_score":0.011656358217199644},{"text":"Yes.","start":7.44,"end":7.94,"sentiment":"neutral","sentiment_score":0.1323470175266266},{"text":"I'm good.","start":16.865,"end":17.105,"sentiment":"neutral","sentiment_score":0.2797175198793411}],"sentiment":"neutral","sentiment_score":0.0945798410102725,"num_words":8,"start":3.76,"end":17.105},{"sentences":[{"text":"Thank you.","start":17.105,"end":17.585001,"sentiment":"neutral","sentiment_score":0.13370934128761292},{"text":"Yep.","start":17.585001,"end":18.085001,"sentiment":"neutral","sentiment_score":-0.027046363800764084},{"text":"Yep.","start":19.345001,"end":19.845001,"sentiment":"neutral","sentiment_score":-0.01544427126646042},{"text":"Mhmm.","start":24.545,"end":25.045,"sentiment":"neutral","sentiment_score":-0.058259136974811554},{"text":"Mhmm.","start":28.29,"end":28.79,"sentiment":"neutral","sentiment_score":-0.008403200656175613}],"sentiment":"neutral","sentiment_score":0.026377618312835693,"num_words":6,"start":17.105,"end":28.79},{"sentences":[{"text":"Mhmm.","start":28.93,"end":29.43,"sentiment":"neutral","sentiment_score":-0.010333314538002014},{"text":"Sorry.","start":39.65,"end":40.05,"sentiment":"neutral","sentiment_score":-0.101549431681633},{"text":"I'm not in front of my laptop or anything.","start":40.05,"end":42.655,"sentiment":"neutral","sentiment_score":-0.20492103199164072},{"text":"I'm on leave today.","start":42.655,"end":43.535,"sentiment":"neutral","sentiment_score":-0.1531616672873497},{"text":"Is it possible for me to take with you till next week?","start":43.535,"end":46.274998,"sentiment":"neutral","sentiment_score":-0.05823368594671289}],"sentiment":"neutral","sentiment_score":-0.121023071653865,"num_words":27,"start":28.93,"end":46.274998},{"sentences":[{"text":"It's okay.","start":49.135,"end":49.875,"sentiment":"neutral","sentiment_score":0.07342603802680969},{"text":"I can't tell you confirm at the moment.","start":54.095,"end":57.100002,"sentiment":"neutral","sentiment_score":-0.009854922303929925},{"text":"So I'd prefer giving you any kind of update by next week.","start":57.48,"end":61.08,"sentiment":"neutral","sentiment_score":0.010415449001205465},{"text":"Is that okay?","start":61.08,"end":61.800003,"sentiment":"neutral","sentiment_score":0.028566142544150352},{"text":"I'm can I come only from Monday?","start":61.800003,"end":63.420002,"sentiment":"neutral","sentiment_score":-0.016661250298576697}],"sentiment":"neutral","sentiment_score":0.005064617536845617,"num_words":32,"start":49.135,"end":63.420002},{"sentences":[{"text":"So this is pretty much Yeah.","start":63.56,"end":65.82,"sentiment":"neutral","sentiment_score":0.01385687260578076},{"text":"I don't have any hold on my emails or anything, so It would be difficult for me to commit anything at this point of time.","start":67.24,"end":72.674995,"sentiment":"neutral","sentiment_score":-0.17621921122074127},{"text":"Okay.","start":74.095,"end":74.595,"sentiment":"neutral","sentiment_score":0.04575858637690544},{"text":"Perfect.","start":75.375,"end":75.875,"sentiment":"positive","sentiment_score":0.3971879482269287},{"text":"Thank you so much for that.","start":76.255,"end":77.634995,"sentiment":"positive","sentiment_score":0.5316761334737142}],"sentiment":"neutral","sentiment_score":-0.01767527460096738,"num_words":39,"start":63.56,"end":77.634995},{"sentences":[{"text":"Thanks.","start":78.415,"end":78.814995,"sentiment":"neutral","sentiment_score":0.2908656597137451},{"text":"Bye.","start":78.814995,"end":79.134995,"sentiment":"neutral","sentiment_score":0.16209453344345093},{"text":"Bye.","start":79.134995,"end":79.634995,"sentiment":"neutral","sentiment_score":0.09215748310089111}],"sentiment":"neutral","sentiment_score":0.18170589208602905,"num_words":3,"start":78.415,"end":79.634995}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello?\n\nChannel 1: Yes. Hello. Am I speaking?\n\nChannel 0: Yes. Hi. Good afternoon. Mayur?\n\nChannel 1: Yes.\n\nChannel 0: Yeah. Hi, Mayur. Good afternoon. This is Mary calling from Vigilance. I I hope you're doing well.\n\nYou\n\nChannel 1: I'm\n\nChannel 0: may\n\nChannel 1: good.\n\nChannel 0: or\n\nChannel 1: Thank\n\nChannel 0: may\n\nChannel 1: you.\n\nChannel 0: not\n\nChannel 1: Yep.\n\nChannel 0: remember yeah. Sorry\n\nChannel 1: Yep.\n\nChannel 0: for that. You may or may not remember, we spoke with you a few months ago, and at the time,\n\nChannel 1: Mhmm.\n\nChannel 0: you were big. We sent you an email\n\nChannel 1: Mhmm.\n\nChannel 0: with some\n\nChannel 1: Mhmm.\n\nChannel 0: information about our company, Vigilance AI. So we just wanted to follow-up and see if might not be a better time to schedule a quick demo with our CTO.\n\nChannel 1: Sorry.\n\nChannel 0: So\n\nChannel 1: I'm not in front of my laptop or anything. I'm on leave today. Is it possible for me to take with you till next week?\n\nChannel 0: I would buy next week. Okay. Sure. But is\n\nChannel 1: It's\n\nChannel 0: it\n\nChannel 1: okay.\n\nChannel 0: okay let's see if we can pencil book a date so that I can send you the invitation shortly and\n\nChannel 1: I\n\nChannel 0: if you're\n\nChannel 1: can't\n\nChannel 0: not\n\nChannel 1: tell\n\nChannel 0: available.\n\nChannel 1: you confirm at the moment. So\n\nChannel 0: Mhmm.\n\nChannel 1: I'd prefer giving you any kind of update by next week. Is that okay? I'm can I come only from Monday? So this is\n\nChannel 0: Okay.\n\nChannel 1: pretty much\n\nChannel 0: Sure.\n\nChannel 1: Yeah.\n\nChannel 0: Mhmm. No problem. I'll try\n\nChannel 1: I don't\n\nChannel 0: to\n\nChannel 1: have\n\nChannel 0: ring\n\nChannel 1: any\n\nChannel 0: you\n\nChannel 1: hold\n\nChannel 0: back.\n\nChannel 1: on\n\nChannel 0: Wait\n\nChannel 1: my emails\n\nChannel 0: a minute.\n\nChannel 1: or anything, so It would be difficult for me to commit anything at this point of time.\n\nChannel 0: Yeah. That's fine. I understand.\n\nChannel 1: Okay.\n\nChannel 0: I'll try to ring you\n\nChannel 1: Perfect.\n\nChannel 0: back.\n\nChannel 1: Thank you so much for that.\n\nChannel 0: Alright. Thank you. Bye.\n\nChannel 1: Thanks. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.56,"end":3.06,"sentiment":"neutral","sentiment_score":0.00996442325413227}],"sentiment":"neutral","sentiment_score":0.00996442325413227,"channel":0,"num_words":1,"start":2.56,"end":3.06},{"sentences":[{"text":"Yes.","start":3.76,"end":4.0,"sentiment":"neutral","sentiment_score":0.019955705851316452},{"text":"Hello.","start":4.0,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.009931890293955805},{"text":"Am I speaking?","start":4.3199997,"end":5.06,"sentiment":"neutral","sentiment_score":0.011656358217199644}],"sentiment":"neutral","sentiment_score":0.012971334159374237,"channel":1,"num_words":5,"start":3.76,"end":5.06},{"sentences":[{"text":"Yes.","start":4.88,"end":5.2799997,"sentiment":"neutral","sentiment_score":0.04663132503628731},{"text":"Hi.","start":5.2799997,"end":5.52,"sentiment":"neutral","sentiment_score":0.1404157280921936},{"text":"Good afternoon.","start":5.52,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.2428758144378662},{"text":"Mayur?","start":6.7999997,"end":7.2999997,"sentiment":"neutral","sentiment_score":0.16886982321739197}],"sentiment":"neutral","sentiment_score":0.16833370104432105,"channel":0,"num_words":5,"start":4.88,"end":7.2999997},{"sentences":[{"text":"Yes.","start":7.44,"end":7.94,"sentiment":"neutral","sentiment_score":0.1323470175266266}],"sentiment":"neutral","sentiment_score":0.1323470175266266,"channel":1,"num_words":1,"start":7.44,"end":7.94},{"sentences":[{"text":"Yeah.","start":9.2,"end":9.679999,"sentiment":"neutral","sentiment_score":0.15371128916740415},{"text":"Hi, Mayur.","start":9.679999,"end":10.48,"sentiment":"neutral","sentiment_score":0.24194687604904175},{"text":"Good afternoon.","start":10.48,"end":11.139999,"sentiment":"positive","sentiment_score":0.41972802579402924},{"text":"This is Mary calling from Vigilance.","start":11.679999,"end":14.195,"sentiment":"positive","sentiment_score":0.3801303853591283},{"text":"I I hope you're doing well.","start":14.575,"end":16.035,"sentiment":"positive","sentiment_score":0.5395164092381796}],"sentiment":"positive","sentiment_score":0.41146716826102314,"channel":0,"num_words":17,"start":9.2,"end":16.035},{"sentences":[{"text":"You","start":16.735,"end":16.895,"sentiment":"neutral","sentiment_score":0.3175353705883026}],"sentiment":"neutral","sentiment_score":0.3175353705883026,"channel":0,"num_words":1,"start":16.735,"end":16.895},{"sentences":[{"text":"I'm","start":16.865,"end":17.025,"sentiment":"neutral","sentiment_score":0.29116061329841614}],"sentiment":"neutral","sentiment_score":0.29116061329841614,"channel":1,"num_words":1,"start":16.865,"end":17.025},{"sentences":[{"text":"may","start":16.895,"end":17.055,"sentiment":"neutral","sentiment_score":0.2728884816169739}],"sentiment":"neutral","sentiment_score":0.2728884816169739,"channel":0,"num_words":1,"start":16.895,"end":17.055},{"sentences":[{"text":"good.","start":17.025,"end":17.105,"sentiment":"neutral","sentiment_score":0.2682744264602661}],"sentiment":"neutral","sentiment_score":0.2682744264602661,"channel":1,"num_words":1,"start":17.025,"end":17.105},{"sentences":[{"text":"or","start":17.055,"end":17.215,"sentiment":"neutral","sentiment_score":0.10956832766532898}],"sentiment":"neutral","sentiment_score":0.10956832766532898,"channel":0,"num_words":1,"start":17.055,"end":17.215},{"sentences":[{"text":"Thank","start":17.105,"end":17.265,"sentiment":"neutral","sentiment_score":0.1355922818183899}],"sentiment":"neutral","sentiment_score":0.1355922818183899,"channel":1,"num_words":1,"start":17.105,"end":17.265},{"sentences":[{"text":"may","start":17.215,"end":17.375,"sentiment":"neutral","sentiment_score":0.2242712378501892}],"sentiment":"neutral","sentiment_score":0.2242712378501892,"channel":0,"num_words":1,"start":17.215,"end":17.375},{"sentences":[{"text":"you.","start":17.265,"end":17.585001,"sentiment":"neutral","sentiment_score":0.13182640075683594}],"sentiment":"neutral","sentiment_score":0.13182640075683594,"channel":1,"num_words":1,"start":17.265,"end":17.585001},{"sentences":[{"text":"not","start":17.375,"end":17.695,"sentiment":"neutral","sentiment_score":-0.01893921196460724}],"sentiment":"neutral","sentiment_score":-0.01893921196460724,"channel":0,"num_words":1,"start":17.375,"end":17.695},{"sentences":[{"text":"Yep.","start":17.585001,"end":18.085001,"sentiment":"neutral","sentiment_score":-0.027046363800764084}],"sentiment":"neutral","sentiment_score":-0.027046363800764084,"channel":1,"num_words":1,"start":17.585001,"end":18.085001},{"sentences":[{"text":"remember yeah.","start":17.695,"end":19.215,"sentiment":"neutral","sentiment_score":-0.029478230513632298},{"text":"Sorry","start":19.215,"end":19.535,"sentiment":"neutral","sentiment_score":-0.05435876548290253}],"sentiment":"neutral","sentiment_score":-0.03777174217005571,"channel":0,"num_words":3,"start":17.695,"end":19.535},{"sentences":[{"text":"Yep.","start":19.345001,"end":19.845001,"sentiment":"neutral","sentiment_score":-0.01544427126646042}],"sentiment":"neutral","sentiment_score":-0.01544427126646042,"channel":1,"num_words":1,"start":19.345001,"end":19.845001},{"sentences":[{"text":"for that.","start":19.535,"end":20.195,"sentiment":"neutral","sentiment_score":-0.017802135087549686},{"text":"You may or may not remember, we spoke with you a few months ago, and at the time,","start":20.735,"end":24.654999,"sentiment":"neutral","sentiment_score":-0.028310550480253167}],"sentiment":"neutral","sentiment_score":-0.02725970894098282,"channel":0,"num_words":20,"start":19.535,"end":24.654999},{"sentences":[{"text":"Mhmm.","start":24.545,"end":25.045,"sentiment":"neutral","sentiment_score":-0.058259136974811554}],"sentiment":"neutral","sentiment_score":-0.058259136974811554,"channel":1,"num_words":1,"start":24.545,"end":25.045},{"sentences":[{"text":"you were big.","start":24.654999,"end":25.44,"sentiment":"neutral","sentiment_score":-0.11602968474229176},{"text":"We sent you an email","start":26.48,"end":28.1,"sentiment":"neutral","sentiment_score":-0.01138593554496765}],"sentiment":"neutral","sentiment_score":-0.050627341493964195,"channel":0,"num_words":8,"start":24.654999,"end":28.1},{"sentences":[{"text":"Mhmm.","start":28.29,"end":28.79,"sentiment":"neutral","sentiment_score":-0.008403200656175613}],"sentiment":"neutral","sentiment_score":-0.008403200656175613,"channel":1,"num_words":1,"start":28.29,"end":28.79},{"sentences":[{"text":"with some","start":28.560001,"end":29.04,"sentiment":"neutral","sentiment_score":-0.0027734432369470588}],"sentiment":"neutral","sentiment_score":-0.0027734432369470588,"channel":0,"num_words":2,"start":28.560001,"end":29.04},{"sentences":[{"text":"Mhmm.","start":28.93,"end":29.43,"sentiment":"neutral","sentiment_score":-0.010333314538002014}],"sentiment":"neutral","sentiment_score":-0.010333314538002014,"channel":1,"num_words":1,"start":28.93,"end":29.43},{"sentences":[{"text":"information about our company, Vigilance AI.","start":29.04,"end":31.76,"sentiment":"neutral","sentiment_score":0.004862199537456036},{"text":"So we just wanted to follow-up and see if might not be a better time to schedule a quick demo with our CTO.","start":31.76,"end":38.5,"sentiment":"neutral","sentiment_score":-0.009607251551326202}],"sentiment":"neutral","sentiment_score":-0.0066135720157160845,"channel":0,"num_words":29,"start":29.04,"end":38.5},{"sentences":[{"text":"Sorry.","start":39.65,"end":40.05,"sentiment":"neutral","sentiment_score":-0.101549431681633}],"sentiment":"neutral","sentiment_score":-0.101549431681633,"channel":1,"num_words":1,"start":39.65,"end":40.05},{"sentences":[{"text":"So","start":39.84,"end":40.34,"sentiment":"neutral","sentiment_score":-0.10827324539422988}],"sentiment":"neutral","sentiment_score":-0.10827324539422988,"channel":0,"num_words":1,"start":39.84,"end":40.34},{"sentences":[{"text":"I'm not in front of my laptop or anything.","start":40.05,"end":42.655,"sentiment":"neutral","sentiment_score":-0.20492103199164072},{"text":"I'm on leave today.","start":42.655,"end":43.535,"sentiment":"neutral","sentiment_score":-0.1531616672873497},{"text":"Is it possible for me to take with you till next week?","start":43.535,"end":46.274998,"sentiment":"neutral","sentiment_score":-0.05823368594671289}],"sentiment":"neutral","sentiment_score":-0.1262296075373888,"channel":1,"num_words":25,"start":40.05,"end":46.274998},{"sentences":[{"text":"I would buy next week.","start":46.894997,"end":48.175,"sentiment":"neutral","sentiment_score":-0.02670309692621231},{"text":"Okay.","start":48.175,"end":48.414997,"sentiment":"neutral","sentiment_score":0.02947351895272732},{"text":"Sure.","start":48.414997,"end":48.734997,"sentiment":"neutral","sentiment_score":0.048864029347896576},{"text":"But is","start":48.734997,"end":49.214996,"sentiment":"neutral","sentiment_score":0.02988596074283123}],"sentiment":"neutral","sentiment_score":0.0005104427950249778,"channel":0,"num_words":9,"start":46.894997,"end":49.214996},{"sentences":[{"text":"It's","start":49.135,"end":49.375,"sentiment":"neutral","sentiment_score":0.06426708400249481}],"sentiment":"neutral","sentiment_score":0.06426708400249481,"channel":1,"num_words":1,"start":49.135,"end":49.375},{"sentences":[{"text":"it","start":49.214996,"end":49.375,"sentiment":"neutral","sentiment_score":0.0794440507888794}],"sentiment":"neutral","sentiment_score":0.0794440507888794,"channel":0,"num_words":1,"start":49.214996,"end":49.375},{"sentences":[{"text":"okay.","start":49.375,"end":49.875,"sentiment":"neutral","sentiment_score":0.08258499205112457}],"sentiment":"neutral","sentiment_score":0.08258499205112457,"channel":1,"num_words":1,"start":49.375,"end":49.875},{"sentences":[{"text":"okay let's see if we can pencil book a date so that I can send you the invitation shortly and","start":49.375,"end":54.175,"sentiment":"neutral","sentiment_score":0.06600439138710498}],"sentiment":"neutral","sentiment_score":0.06600439138710498,"channel":0,"num_words":20,"start":49.375,"end":54.175},{"sentences":[{"text":"I","start":54.095,"end":54.335,"sentiment":"neutral","sentiment_score":0.011528294533491136}],"sentiment":"neutral","sentiment_score":0.011528294533491136,"channel":1,"num_words":1,"start":54.095,"end":54.335},{"sentences":[{"text":"if you're","start":54.175,"end":54.414997,"sentiment":"neutral","sentiment_score":-0.012954133562743664}],"sentiment":"neutral","sentiment_score":-0.012954133562743664,"channel":0,"num_words":2,"start":54.175,"end":54.414997},{"sentences":[{"text":"can't","start":54.335,"end":54.735,"sentiment":"neutral","sentiment_score":-0.023038100451231003}],"sentiment":"neutral","sentiment_score":-0.023038100451231003,"channel":1,"num_words":1,"start":54.335,"end":54.735},{"sentences":[{"text":"not","start":54.414997,"end":54.735,"sentiment":"neutral","sentiment_score":-0.0351560115814209}],"sentiment":"neutral","sentiment_score":-0.0351560115814209,"channel":0,"num_words":1,"start":54.414997,"end":54.735},{"sentences":[{"text":"tell","start":54.735,"end":54.895,"sentiment":"neutral","sentiment_score":-0.013953154906630516}],"sentiment":"neutral","sentiment_score":-0.013953154906630516,"channel":1,"num_words":1,"start":54.735,"end":54.895},{"sentences":[{"text":"available.","start":54.735,"end":55.235,"sentiment":"neutral","sentiment_score":-0.036513835191726685}],"sentiment":"neutral","sentiment_score":-0.036513835191726685,"channel":0,"num_words":1,"start":54.735,"end":55.235},{"sentences":[{"text":"you confirm at the moment.","start":54.895,"end":57.100002,"sentiment":"neutral","sentiment_score":-0.010675283521413803},{"text":"So","start":57.48,"end":57.960003,"sentiment":"neutral","sentiment_score":0.0035655200481414795}],"sentiment":"neutral","sentiment_score":-0.008301816259821257,"channel":1,"num_words":6,"start":54.895,"end":57.960003},{"sentences":[{"text":"Mhmm.","start":57.910004,"end":58.410004,"sentiment":"neutral","sentiment_score":0.006490732077509165}],"sentiment":"neutral","sentiment_score":0.006490732077509165,"channel":0,"num_words":1,"start":57.910004,"end":58.410004},{"sentences":[{"text":"I'd prefer giving you any kind of update by next week.","start":57.960003,"end":61.08,"sentiment":"neutral","sentiment_score":0.011038169815120373},{"text":"Is that okay?","start":61.08,"end":61.800003,"sentiment":"neutral","sentiment_score":0.028566142544150352},{"text":"I'm can I come only from Monday?","start":61.800003,"end":63.420002,"sentiment":"neutral","sentiment_score":-0.016661250298576697},{"text":"So this is","start":63.56,"end":64.12,"sentiment":"neutral","sentiment_score":0.005015780528386434}],"sentiment":"neutral","sentiment_score":0.0043973702122457325,"channel":1,"num_words":24,"start":57.960003,"end":64.12},{"sentences":[{"text":"Okay.","start":64.07,"end":64.47,"sentiment":"neutral","sentiment_score":0.0235371608287096}],"sentiment":"neutral","sentiment_score":0.0235371608287096,"channel":0,"num_words":1,"start":64.07,"end":64.47},{"sentences":[{"text":"pretty much","start":64.12,"end":64.86,"sentiment":"neutral","sentiment_score":0.02804933488368988}],"sentiment":"neutral","sentiment_score":0.02804933488368988,"channel":1,"num_words":2,"start":64.12,"end":64.86},{"sentences":[{"text":"Sure.","start":64.47,"end":64.97,"sentiment":"neutral","sentiment_score":0.037782009690999985}],"sentiment":"neutral","sentiment_score":0.037782009690999985,"channel":0,"num_words":1,"start":64.47,"end":64.97},{"sentences":[{"text":"Yeah.","start":65.32,"end":65.82,"sentiment":"neutral","sentiment_score":0.0119952242821455}],"sentiment":"neutral","sentiment_score":0.0119952242821455,"channel":1,"num_words":1,"start":65.32,"end":65.82},{"sentences":[{"text":"Mhmm.","start":65.590004,"end":66.090004,"sentiment":"neutral","sentiment_score":-0.00073208287358284},{"text":"No problem.","start":66.23,"end":66.950005,"sentiment":"neutral","sentiment_score":-0.024055184796452526},{"text":"I'll try","start":66.950005,"end":67.43,"sentiment":"neutral","sentiment_score":-0.09014907106757164}],"sentiment":"neutral","sentiment_score":-0.04582811892032623,"channel":0,"num_words":5,"start":65.590004,"end":67.43},{"sentences":[{"text":"I don't","start":67.24,"end":67.56,"sentiment":"neutral","sentiment_score":-0.09978599101305008}],"sentiment":"neutral","sentiment_score":-0.09978599101305008,"channel":1,"num_words":2,"start":67.24,"end":67.56},{"sentences":[{"text":"to","start":67.43,"end":67.67,"sentiment":"neutral","sentiment_score":-0.0992305502295494}],"sentiment":"neutral","sentiment_score":-0.0992305502295494,"channel":0,"num_words":1,"start":67.43,"end":67.67},{"sentences":[{"text":"have","start":67.56,"end":67.72,"sentiment":"neutral","sentiment_score":-0.1193992644548416}],"sentiment":"neutral","sentiment_score":-0.1193992644548416,"channel":1,"num_words":1,"start":67.56,"end":67.72},{"sentences":[{"text":"ring","start":67.67,"end":67.83,"sentiment":"neutral","sentiment_score":-0.12605589628219604}],"sentiment":"neutral","sentiment_score":-0.12605589628219604,"channel":0,"num_words":1,"start":67.67,"end":67.83},{"sentences":[{"text":"any","start":67.72,"end":67.96,"sentiment":"neutral","sentiment_score":-0.15201117098331451}],"sentiment":"neutral","sentiment_score":-0.15201117098331451,"channel":1,"num_words":1,"start":67.72,"end":67.96},{"sentences":[{"text":"you","start":67.83,"end":67.990005,"sentiment":"neutral","sentiment_score":-0.13706524670124054}],"sentiment":"neutral","sentiment_score":-0.13706524670124054,"channel":0,"num_words":1,"start":67.83,"end":67.990005},{"sentences":[{"text":"hold","start":67.96,"end":68.12,"sentiment":"neutral","sentiment_score":-0.1142599880695343}],"sentiment":"neutral","sentiment_score":-0.1142599880695343,"channel":1,"num_words":1,"start":67.96,"end":68.12},{"sentences":[{"text":"back.","start":67.990005,"end":68.23,"sentiment":"neutral","sentiment_score":-0.1134517937898636}],"sentiment":"neutral","sentiment_score":-0.1134517937898636,"channel":0,"num_words":1,"start":67.990005,"end":68.23},{"sentences":[{"text":"on","start":68.12,"end":68.28,"sentiment":"neutral","sentiment_score":-0.07675622403621674}],"sentiment":"neutral","sentiment_score":-0.07675622403621674,"channel":1,"num_words":1,"start":68.12,"end":68.28},{"sentences":[{"text":"Wait","start":68.23,"end":68.47,"sentiment":"neutral","sentiment_score":-0.1204509139060974}],"sentiment":"neutral","sentiment_score":-0.1204509139060974,"channel":0,"num_words":1,"start":68.23,"end":68.47},{"sentences":[{"text":"my emails","start":68.28,"end":68.76,"sentiment":"neutral","sentiment_score":-0.12069675326347351}],"sentiment":"neutral","sentiment_score":-0.12069675326347351,"channel":1,"num_words":2,"start":68.28,"end":68.76},{"sentences":[{"text":"a minute.","start":68.47,"end":69.05,"sentiment":"neutral","sentiment_score":-0.11834438890218735}],"sentiment":"neutral","sentiment_score":-0.11834438890218735,"channel":0,"num_words":2,"start":68.47,"end":69.05},{"sentences":[{"text":"or anything, so It would be difficult for me to commit anything at this point of time.","start":68.76,"end":72.674995,"sentiment":"neutral","sentiment_score":-0.20600518496597514}],"sentiment":"neutral","sentiment_score":-0.20600518496597514,"channel":1,"num_words":17,"start":68.76,"end":72.674995},{"sentences":[{"text":"Yeah.","start":72.815,"end":73.135,"sentiment":"neutral","sentiment_score":0.019302718341350555},{"text":"That's fine.","start":73.135,"end":73.615,"sentiment":"neutral","sentiment_score":0.05679014138877392},{"text":"I understand.","start":73.615,"end":74.275,"sentiment":"neutral","sentiment_score":0.05114504136145115}],"sentiment":"neutral","sentiment_score":0.04703461676836014,"channel":0,"num_words":5,"start":72.815,"end":74.275},{"sentences":[{"text":"Okay.","start":74.095,"end":74.595,"sentiment":"neutral","sentiment_score":0.04575858637690544}],"sentiment":"neutral","sentiment_score":0.04575858637690544,"channel":1,"num_words":1,"start":74.095,"end":74.595},{"sentences":[{"text":"I'll try to ring you","start":74.415,"end":75.375,"sentiment":"neutral","sentiment_score":0.031118007004261018}],"sentiment":"neutral","sentiment_score":0.031118007004261018,"channel":0,"num_words":5,"start":74.415,"end":75.375},{"sentences":[{"text":"Perfect.","start":75.375,"end":75.875,"sentiment":"positive","sentiment_score":0.3971879482269287}],"sentiment":"positive","sentiment_score":0.3971879482269287,"channel":1,"num_words":1,"start":75.375,"end":75.875},{"sentences":[{"text":"back.","start":75.375,"end":75.875,"sentiment":"neutral","sentiment_score":0.0499100461602211}],"sentiment":"neutral","sentiment_score":0.0499100461602211,"channel":0,"num_words":1,"start":75.375,"end":75.875},{"sentences":[{"text":"Thank you so much for that.","start":76.255,"end":77.634995,"sentiment":"positive","sentiment_score":0.5316761334737142}],"sentiment":"positive","sentiment_score":0.5316761334737142,"channel":1,"num_words":6,"start":76.255,"end":77.634995},{"sentences":[{"text":"Alright.","start":77.295,"end":77.615,"sentiment":"neutral","sentiment_score":0.3036244809627533},{"text":"Thank you.","start":77.615,"end":78.335,"sentiment":"positive","sentiment_score":0.372264564037323},{"text":"Bye.","start":78.335,"end":78.835,"sentiment":"neutral","sentiment_score":0.2274187803268433}],"sentiment":"neutral","sentiment_score":0.31889309734106064,"channel":0,"num_words":4,"start":77.295,"end":78.835},{"sentences":[{"text":"Thanks.","start":78.415,"end":78.814995,"sentiment":"neutral","sentiment_score":0.2908656597137451},{"text":"Bye.","start":78.814995,"end":79.134995,"sentiment":"neutral","sentiment_score":0.16209453344345093},{"text":"Bye.","start":79.134995,"end":79.634995,"sentiment":"neutral","sentiment_score":0.09215748310089111}],"sentiment":"neutral","sentiment_score":0.18170589208602905,"channel":1,"num_words":3,"start":78.415,"end":79.634995}]},"summary":{"result":"success","short":"A representative from Carrefourance calls Mayur to follow up on an email they sent about their AI technology. They suggest scheduling a demo with the CTO, but Mayur is on leave and unable to discuss further. The representative agrees to call back at a later date and may wait for Mayur's voicemail to confirm the appointment."},"intents":{"segments":[{"text":"We sent you an email Mhmm. with some Mhmm. information about our company, Vigilance AI. So we just wanted to follow-up and see if might not be a better time to schedule a quick demo with our CTO. Sorry.","start_word":67,"end_word":105,"intents":[{"intent":"Schedule a demo","confidence_score":0.028622719}]},{"text":"But is It's it okay okay. let's see if we can pencil book a date so that I can send you the invitation shortly and I if you're can't not available. tell you confirm at the moment.","start_word":139,"end_word":175,"intents":[{"intent":"Confirm availability","confidence_score":0.6044524}]},{"text":"let's see if we can pencil book a date so that I can send you the invitation shortly and I if you're can't not available. tell you confirm at the moment.","start_word":145,"end_word":175,"intents":[{"intent":"Offer to pencil book a date","confidence_score":0.0037242286}]},{"text":"I'll try I don't to have ring any you hold back. on Wait my emails a minute. or anything, so It would be difficult for me to commit anything at this point of time. Yeah.","start_word":210,"end_word":244,"intents":[{"intent":"Commit to keeping a look at emails","confidence_score":6.8258688e-9}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hello. Am I speaking? Yes. Hi. Good afternoon. Mayur? Yes. Yeah. Hi, Mayur.","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":0.12048405408859252},{"text":"Good afternoon. This is Mary calling from Vigilance. I I hope you're doing well.","start_word":15,"end_word":28,"sentiment":"positive","sentiment_score":0.44371914863586426},{"text":"You I'm may good. or Thank may you. not Yep. remember yeah. Sorry Yep. for that. You may or may not remember, we spoke with you a few months ago, and at the time, Mhmm. you were big. We sent you an email Mhmm. with some Mhmm. information about our company, Vigilance AI. So we just wanted to follow-up and see if might not be a better time to schedule a quick demo with our CTO. Sorry. So I'm not in front of my laptop or anything. I'm on leave today. Is it possible for me to take with you till next week? I would buy next week. Okay. Sure. But is It's it okay okay. let's see if we can pencil book a date so that I can send you the invitation shortly and I if you're can't not available. tell you confirm at the moment. So Mhmm. I'd prefer giving you any kind of update by next week. Is that okay? I'm can I come only from Monday? So this is Okay. pretty much Sure. Yeah. Mhmm. No problem. I'll try I don't to have ring any you hold back. on Wait my emails a minute. or anything, so It would be difficult for me to commit anything at this point of time. Yeah. That's fine. I understand. Okay. I'll try to ring you back.","start_word":29,"end_word":255,"sentiment":"neutral","sentiment_score":-0.022344494238495827},{"text":"Perfect. Thank you so much for that.","start_word":256,"end_word":262,"sentiment":"positive","sentiment_score":0.49875348806381226},{"text":"Alright.","start_word":263,"end_word":263,"sentiment":"neutral","sentiment_score":0.3036244809627533},{"text":"Thank you.","start_word":264,"end_word":265,"sentiment":"positive","sentiment_score":0.3656964898109436},{"text":"Bye. Thanks. Bye. Bye.","start_word":266,"end_word":269,"sentiment":"neutral","sentiment_score":0.192762553691864}],"average":{"sentiment":"neutral","sentiment_score":0.03518648527154875}}}}