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The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.","paragraphs":[{"sentences":[{"text":"Put it to voice mail.","start":0.16,"end":1.38,"sentiment":"neutral","sentiment_score":-0.2053524523973465},{"text":"The person you're trying to reach is not available.","start":1.5999999,"end":4.02,"sentiment":"negative","sentiment_score":-0.3962142897976769},{"text":"At the tone, please record your message.","start":4.4,"end":6.5,"sentiment":"neutral","sentiment_score":-0.15897736804825918},{"text":"When you have finished recording, you may hang up.","start":6.8799996,"end":9.54,"sentiment":"neutral","sentiment_score":-0.12697067939572865}],"sentiment":"neutral","sentiment_score":-0.22827561870217322,"num_words":30,"start":0.16,"end":9.54}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Put it to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.\n\nChannel 0: Hi, Matt. It's Alex from FWM Consulting. I'm just calling, following up, actually, for the email I sent you regarding the sorry. One, Kelowna Grove. If you give me a callback, that would be great.\n\nOtherwise, hopefully, I've explained everything for you. I yeah. I just wanted to clarify to make sure that you understood what I put in. So, yeah, if you wanna give me a call, that'd be great. Otherwise, I'll speak to you soon.\n\nCheers.","paragraphs":[{"sentences":[{"text":"Put it to voice mail.","start":0.16,"end":1.38,"sentiment":"neutral","sentiment_score":-0.2053524523973465},{"text":"The person you're trying to reach is not available.","start":1.5999999,"end":4.02,"sentiment":"negative","sentiment_score":-0.3962142897976769},{"text":"At the tone, please record your message.","start":4.4,"end":6.5,"sentiment":"neutral","sentiment_score":-0.15897736804825918},{"text":"When you have finished recording, you may hang up.","start":6.8799996,"end":9.54,"sentiment":"neutral","sentiment_score":-0.12697067939572865}],"sentiment":"neutral","sentiment_score":-0.22827561870217322,"channel":1,"num_words":30,"start":0.16,"end":9.54},{"sentences":[{"text":"Hi, Matt.","start":10.719999,"end":11.2,"sentiment":"neutral","sentiment_score":0.049930281937122345},{"text":"It's Alex from FWM Consulting.","start":11.2,"end":13.735001,"sentiment":"neutral","sentiment_score":0.06390379220247269},{"text":"I'm just calling, following up, actually, for the email I sent you regarding the sorry.","start":13.795,"end":21.795,"sentiment":"neutral","sentiment_score":-0.04090016956130663},{"text":"One, Kelowna Grove.","start":21.795,"end":24.295,"sentiment":"neutral","sentiment_score":-0.08004423355062802},{"text":"If you give me a callback, that would be great.","start":24.835,"end":26.76,"sentiment":"neutral","sentiment_score":0.23608715534210206}],"sentiment":"neutral","sentiment_score":0.05504616669246128,"channel":0,"num_words":35,"start":10.719999,"end":26.76},{"sentences":[{"text":"Otherwise, hopefully, I've explained everything for you.","start":27.32,"end":30.3,"sentiment":"neutral","sentiment_score":0.24139505199023656},{"text":"I yeah.","start":31.96,"end":32.84,"sentiment":"neutral","sentiment_score":0.18050427734851837},{"text":"I just wanted to clarify to make sure that you understood what I put in.","start":32.84,"end":37.239998,"sentiment":"neutral","sentiment_score":0.028433078030745188},{"text":"So, yeah, if you wanna give me a call, that'd be great.","start":37.239998,"end":39.96,"sentiment":"neutral","sentiment_score":0.29569503540794057},{"text":"Otherwise, I'll speak to you soon.","start":39.96,"end":41.239998,"sentiment":"neutral","sentiment_score":0.05594933405518532}],"sentiment":"neutral","sentiment_score":0.1514596790075302,"channel":0,"num_words":42,"start":27.32,"end":41.239998},{"sentences":[{"text":"Cheers.","start":41.239998,"end":41.739998,"sentiment":"neutral","sentiment_score":0.3324357867240906}],"sentiment":"neutral","sentiment_score":0.3324357867240906,"channel":0,"num_words":1,"start":41.239998,"end":41.739998}]},"summary":{"result":"success","short":"An agent from F Gas Consulting left a voicemail for a customer named Matt, following up on an email they sent. The agent wants to clarify if the customer understood what they put in and asks for a callback."},"intents":{"segments":[{"text":"Hi, Matt. It's Alex from FWM Consulting. I'm just calling, following up, actually, for the email I sent you regarding the sorry. One, Kelowna Grove. If you give me a callback, that would be great. Otherwise, hopefully, I've explained everything for you. I yeah.","start_word":30,"end_word":73,"intents":[{"intent":"Follow up","confidence_score":0.38669428}]},{"text":"If you give me a callback, that would be great. Otherwise, hopefully, I've explained everything for you. I yeah. I just wanted to clarify to make sure that you understood what I put in. So, yeah, if you wanna give me a call, that'd be great. Otherwise, I'll speak to you soon. Cheers.","start_word":55,"end_word":107,"intents":[{"intent":"Call back","confidence_score":0.13002841}]},{"text":"I just wanted to clarify to make sure that you understood what I put in.","start_word":74,"end_word":88,"intents":[{"intent":"Clarify understanding","confidence_score":0.11000758}]}]},"sentiments":{"segments":[{"text":"Put it to voice mail.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":-0.19951550662517548},{"text":"The person you're trying to reach is not available.","start_word":5,"end_word":13,"sentiment":"negative","sentiment_score":-0.3914392590522766},{"text":"At the tone, please record your message. When you have finished recording, you may hang up. Hi, Matt. It's Alex from FWM Consulting. I'm just calling, following up, actually, for the email I sent you regarding the sorry. One, Kelowna Grove. If you give me a callback, that would be great. Otherwise, hopefully, I've explained everything for you. I yeah. I just wanted to clarify to make sure that you understood what I put in. So, yeah, if you wanna give me a call, that'd be great. Otherwise, I'll speak to you soon.","start_word":14,"end_word":106,"sentiment":"neutral","sentiment_score":0.07633470743894577},{"text":"Cheers.","start_word":107,"end_word":107,"sentiment":"positive","sentiment_score":0.4438892304897308}],"average":{"sentiment":"neutral","sentiment_score":0.03731112540522708}}}}