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What happens with DOE?","paragraphs":[{"sentences":[{"text":"Hello.","start":2.56,"end":2.96,"sentiment":"neutral","sentiment_score":0.018101846799254417},{"text":"Gary speaking.","start":2.96,"end":3.62,"sentiment":"neutral","sentiment_score":0.019904466345906258}],"sentiment":"neutral","sentiment_score":0.019303593163688976,"channel":1,"num_words":3,"start":2.56,"end":3.62},{"sentences":[{"text":"Yes.","start":4.3199997,"end":4.64,"sentiment":"neutral","sentiment_score":0.049175139516592026}],"sentiment":"neutral","sentiment_score":0.049175139516592026,"channel":0,"num_words":1,"start":4.3199997,"end":4.64},{"sentences":[{"text":"Yes.","start":4.64,"end":5.14,"sentiment":"neutral","sentiment_score":0.145603209733963}],"sentiment":"neutral","sentiment_score":0.145603209733963,"channel":1,"num_words":1,"start":4.64,"end":5.14},{"sentences":[{"text":"Hello.","start":4.64,"end":5.12,"sentiment":"neutral","sentiment_score":0.06420516967773438},{"text":"Good 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help","start":8.639999,"end":9.36,"sentiment":"neutral","sentiment_score":0.27895329892635345}],"sentiment":"neutral","sentiment_score":0.26957698464393615,"channel":1,"num_words":5,"start":8.24,"end":9.36},{"sentences":[{"text":"Yeah.","start":9.28,"end":9.78,"sentiment":"neutral","sentiment_score":0.20652234554290771}],"sentiment":"neutral","sentiment_score":0.20652234554290771,"channel":0,"num_words":1,"start":9.28,"end":9.78},{"sentences":[{"text":"you?","start":9.36,"end":9.86,"sentiment":"neutral","sentiment_score":0.19578614830970764}],"sentiment":"neutral","sentiment_score":0.19578614830970764,"channel":1,"num_words":1,"start":9.36,"end":9.86},{"sentences":[{"text":"Igor, my name is Mary calling from Vigilance AI.","start":10.32,"end":14.34,"sentiment":"neutral","sentiment_score":0.24642018311553532},{"text":"I hope you're doing well.","start":14.4,"end":15.86,"sentiment":"positive","sentiment_score":0.5276283383369446}],"sentiment":"positive","sentiment_score":0.3468516671231815,"channel":0,"num_words":14,"start":10.32,"end":15.86},{"sentences":[{"text":"Yeah.","start":16.505001,"end":16.825,"sentiment":"neutral","sentiment_score":0.023395657539367676},{"text":"I am.","start":16.825,"end":17.145,"sentiment":"neutral","sentiment_score":-0.001522810198366642}],"sentiment":"neutral","sentiment_score":0.006783345714211464,"channel":1,"num_words":3,"start":16.505001,"end":17.145},{"sentences":[{"text":"We","start":17.095001,"end":17.405,"sentiment":"neutral","sentiment_score":-0.056558530777692795}],"sentiment":"neutral","sentiment_score":-0.056558530777692795,"channel":0,"num_words":1,"start":17.095001,"end":17.405},{"sentences":[{"text":"But","start":17.145,"end":17.465,"sentiment":"neutral","sentiment_score":-0.1313088685274124}],"sentiment":"neutral","sentiment_score":-0.1313088685274124,"channel":1,"num_words":1,"start":17.145,"end":17.465},{"sentences":[{"text":"are","start":17.405,"end":17.655,"sentiment":"neutral","sentiment_score":-0.25472137331962585}],"sentiment":"neutral","sentiment_score":-0.25472137331962585,"channel":0,"num_words":1,"start":17.405,"end":17.655},{"sentences":[{"text":"I'm really busy.","start":17.465,"end":18.525,"sentiment":"negative","sentiment_score":-0.3845888872941335},{"text":"You you must have my email.","start":19.225,"end":20.425,"sentiment":"neutral","sentiment_score":-0.11010407159725825},{"text":"If you wanna introduce whatever conversation is you, would you mind just emailing me?","start":20.425,"end":24.744999,"sentiment":"neutral","sentiment_score":-0.03820581321737596},{"text":"I just can't speak","start":24.744999,"end":25.785,"sentiment":"negative","sentiment_score":-0.42076876014471054}],"sentiment":"neutral","sentiment_score":-0.14934620433659465,"channel":1,"num_words":27,"start":17.465,"end":25.785},{"sentences":[{"text":"Mhmm.","start":25.654999,"end":26.154999,"sentiment":"negative","sentiment_score":-0.3390969932079315}],"sentiment":"negative","sentiment_score":-0.3390969932079315,"channel":0,"num_words":1,"start":25.654999,"end":26.154999},{"sentences":[{"text":"right now.","start":25.785,"end":26.525,"sentiment":"neutral","sentiment_score":-0.2705170065164566}],"sentiment":"neutral","sentiment_score":-0.2705170065164566,"channel":1,"num_words":2,"start":25.785,"end":26.525},{"sentences":[{"text":"Okay.","start":27.206938,"end":27.606937,"sentiment":"neutral","sentiment_score":-0.05135549232363701},{"text":"Sure then.","start":27.606937,"end":28.246939,"sentiment":"neutral","sentiment_score":0.009542242623865604},{"text":"I'll just drop an email and try to ring you back again.","start":28.246939,"end":30.726938,"sentiment":"neutral","sentiment_score":0.017583298186461132},{"text":"Thank you.","start":30.726938,"end":31.466938,"sentiment":"positive","sentiment_score":0.37590762972831726}],"sentiment":"neutral","sentiment_score":0.05473787238930955,"channel":0,"num_words":17,"start":27.206938,"end":31.466938},{"sentences":[{"text":"Thank you.","start":31.606874,"end":32.006874,"sentiment":"positive","sentiment_score":0.3371640592813492},{"text":"Bye.","start":32.006874,"end":32.506874,"sentiment":"neutral","sentiment_score":0.12950295209884644},{"text":"What happens with DOE?","start":34.246876,"end":36.426876,"sentiment":"neutral","sentiment_score":-0.002270398195832968}],"sentiment":"neutral","sentiment_score":0.11353563969688756,"channel":1,"num_words":7,"start":31.606874,"end":36.426876}]},"summary":{"result":"success","short":"An agent fromGenerationance AI named Mary calls a customer named Igor and asks to introduce themselves. Igor is busy and unable to speak, so Mary asks if he can email instead and promises to call again later. Mary also brings up an issue with DOE."},"intents":{"segments":[{"text":"I'll just drop an email and try to ring you back again. Thank you. Thank you.","start_word":70,"end_word":85,"intents":[{"intent":"Introduce and ring back","confidence_score":0.008323962}]}]},"sentiments":{"segments":[{"text":"Hello. Gary speaking. Yes. Hello. Yes.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.0560169443488121},{"text":"Good morning, Yes.","start_word":6,"end_word":8,"sentiment":"positive","sentiment_score":0.4404871165752411},{"text":"Igor. Yes. How can I help Yeah. you? Igor, my name is Mary calling from Vigilance AI.","start_word":9,"end_word":25,"sentiment":"neutral","sentiment_score":0.2543644309043884},{"text":"I hope you're doing well.","start_word":26,"end_word":30,"sentiment":"positive","sentiment_score":0.5198817849159241},{"text":"Yeah. I am. We But are I'm really busy. You you must have my email. If you wanna introduce whatever conversation is you, would you mind just emailing me?","start_word":31,"end_word":59,"sentiment":"neutral","sentiment_score":-0.10440761595964432},{"text":"I just can't speak Mhmm.","start_word":60,"end_word":64,"sentiment":"negative","sentiment_score":-0.38388654589653015},{"text":"right now. Okay. Sure then. I'll just drop an email and try to ring you back again.","start_word":65,"end_word":81,"sentiment":"neutral","sentiment_score":-0.02495091967284679},{"text":"Thank you.","start_word":82,"end_word":83,"sentiment":"positive","sentiment_score":0.3618345856666565},{"text":"Thank you. Bye. What happens with DOE?","start_word":84,"end_word":90,"sentiment":"neutral","sentiment_score":0.12578406929969788}],"average":{"sentiment":"neutral","sentiment_score":0.059384209769112725}}}}