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Bye.","paragraphs":[{"sentences":[{"text":"Hi, Steve.","start":0.39999998,"end":4.74,"sentiment":"neutral","sentiment_score":0.04674331471323967},{"text":"Hello?","start":11.12,"end":11.2,"sentiment":"neutral","sentiment_score":0.2068413197994232},{"text":"Yes.","start":11.2,"end":11.7,"sentiment":"neutral","sentiment_score":0.25124645233154297},{"text":"Wait.","start":21.825,"end":22.064999,"sentiment":"neutral","sentiment_score":0.08807400614023209},{"text":"Sorry.","start":22.064999,"end":22.564999,"sentiment":"neutral","sentiment_score":0.10571175813674928}],"sentiment":"neutral","sentiment_score":0.12422669430573781,"num_words":6,"start":0.39999998,"end":22.564999},{"sentences":[{"text":"How are you, Mary?","start":23.105,"end":24.165,"sentiment":"neutral","sentiment_score":0.18592186644673347},{"text":"That's good.","start":26.269999,"end":26.83,"sentiment":"positive","sentiment_score":0.3714379370212555},{"text":"Where where are you from again?","start":26.83,"end":28.21,"sentiment":"neutral","sentiment_score":0.0001671068991223974},{"text":"Vigilance AI.","start":31.789999,"end":32.989998,"sentiment":"neutral","sentiment_score":0.020411986857652664},{"text":"Okay.","start":32.989998,"end":33.489998,"sentiment":"neutral","sentiment_score":0.03898313641548157}],"sentiment":"neutral","sentiment_score":0.10449153942366442,"num_words":15,"start":23.105,"end":33.489998},{"sentences":[{"text":"I don't have too much long don't have too long to talk, so hit me.","start":33.629997,"end":37.649998,"sentiment":"neutral","sentiment_score":0.00820403415709734},{"text":"Yep.","start":45.035,"end":45.535,"sentiment":"neutral","sentiment_score":0.1374673694372177},{"text":"So when you say when you say NVR, you mean CCTV?","start":67.375,"end":70.91499,"sentiment":"neutral","sentiment_score":0.025904972190884026},{"text":"The okay.","start":76.73499,"end":81.05499,"sentiment":"neutral","sentiment_score":0.03638271801173687},{"text":"Okay.","start":81.05499,"end":81.55499,"sentiment":"neutral","sentiment_score":0.031095780432224274}],"sentiment":"neutral","sentiment_score":0.02164479307830334,"num_words":30,"start":33.629997,"end":81.55499},{"sentences":[{"text":"Can you send me can you arrange for something to be sent to me via email as an initial piece before I look at talking to anyone, if that's alright?","start":86.54,"end":96.33501,"sentiment":"neutral","sentiment_score":0.012333269844142099},{"text":"Not right now.","start":104.075005,"end":104.795006,"sentiment":"neutral","sentiment_score":-0.1516523982087771},{"text":"No.","start":104.795006,"end":105.295006,"sentiment":"neutral","sentiment_score":-0.24240663647651672},{"text":"No.","start":109.995,"end":110.495,"sentiment":"neutral","sentiment_score":-0.15211865305900574},{"text":"No.","start":112.35,"end":112.43,"sentiment":"neutral","sentiment_score":-0.108745776116848}],"sentiment":"neutral","sentiment_score":-0.016339726804289967,"num_words":36,"start":86.54,"end":112.43},{"sentences":[{"text":"Just just send me the info because I might not wanna bother, to be honest with you.","start":112.43,"end":118.43,"sentiment":"neutral","sentiment_score":-0.08654333859243814},{"text":"So, yeah, just send me some info in an email, and we'll go from there.","start":118.43,"end":122.34888,"sentiment":"neutral","sentiment_score":0.011960016066829364},{"text":"Thank you.","start":127.308876,"end":128.12888,"sentiment":"positive","sentiment_score":0.3549699932336807},{"text":"Appreciate it.","start":128.26888,"end":128.82887,"sentiment":"positive","sentiment_score":0.4468977004289627},{"text":"Thank you.","start":128.82887,"end":129.22888,"sentiment":"neutral","sentiment_score":0.30915914475917816}],"sentiment":"neutral","sentiment_score":0.02447939899406935,"num_words":38,"start":112.43,"end":129.22888},{"sentences":[{"text":"Cheers.","start":129.22888,"end":129.62888,"sentiment":"neutral","sentiment_score":0.3313084542751312},{"text":"Bye.","start":129.62888,"end":130.12888,"sentiment":"neutral","sentiment_score":0.1539844125509262}],"sentiment":"neutral","sentiment_score":0.24264643341302872,"num_words":2,"start":129.22888,"end":130.12888}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi, Steve.\n\nChannel 0: Hello? Yes. Hi. Good afternoon, Graham.\n\nChannel 1: Hello? Yes.\n\nChannel 0: Yeah. Good day to you, Graham. My name is Mary calling from Vigilance AI. I hope you're doing well. Graham,\n\nChannel 1: Wait. Sorry.\n\nChannel 0: we are\n\nChannel 1: How are you, Mary?\n\nChannel 0: doing good. How\n\nChannel 1: That's\n\nChannel 0: are\n\nChannel 1: good.\n\nChannel 0: you?\n\nChannel 1: Where where are you from again?\n\nChannel 0: Vigilance? Vigilance AI?\n\nChannel 1: Vigilance AI. Okay. I\n\nChannel 0: Yes.\n\nChannel 1: don't have too much long don't have too long to talk, so hit me.\n\nChannel 0: Yeah. Yes. It take a few minutes of your time because we are a cybersecurity company. So we are an\n\nChannel 1: Yep.\n\nChannel 0: AIMDR company which investigate and responds to security alerts 24 by seven while having human in the loop. We're trying to get in touch with you because our CTO would love to have a quick demo with you just to introduce about our company. 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from Carrefourance AI calls a customer named Graham to offer a demo and introduce their cybersecurity company. The representative asks if the customer has an open schedule for a demo and suggests sending an email with the information. The customer agrees to send the information and thanks the representative for the call."},"intents":{"segments":[{"text":"don't have too much long don't have too long to talk, so hit me. Yeah.","start_word":59,"end_word":73,"intents":[{"intent":"Discuss schedule","confidence_score":0.0070967646}]},{"text":"And we're just checking your availability if you do have an open schedule by the '18 of So this when you month.","start_word":138,"end_word":159,"intents":[{"intent":"Inquire availability","confidence_score":0.0025124317}]},{"text":"So we're just hoping you do have, like Can you send me can you arrange for something to be sent to me via email as an initial Mhmm. piece before Mhmm.","start_word":179,"end_word":209,"intents":[{"intent":"Arrange delivery","confidence_score":0.044764638},{"intent":"Arrange meeting","confidence_score":0.0010132061}]},{"text":"I'm sorry.","start_word":259,"end_word":260,"intents":[{"intent":"Apologize","confidence_score":0.011771268}]},{"text":"Just available just send me the info because I might not wanna bother, mhmm. to Okay. be honest with Sure. you. So, yeah, Mhmm. just send me some info in an email, and we'll go Mhmm. from there. Sure.","start_word":276,"end_word":314,"intents":[{"intent":"Send info","confidence_score":0.11045708}]}]},"sentiments":{"segments":[{"text":"Hi, Steve. Hello? Yes. Hi.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.09719806909561156},{"text":"Good afternoon, Graham.","start_word":5,"end_word":7,"sentiment":"positive","sentiment_score":0.3364727199077606},{"text":"Hello? Yes.","start_word":8,"end_word":9,"sentiment":"neutral","sentiment_score":0.2290438860654831},{"text":"Yeah. Good day to you, Graham. My name is Mary calling from Vigilance AI. I hope you're doing well.","start_word":10,"end_word":28,"sentiment":"positive","sentiment_score":0.4506494104862213},{"text":"Graham, Wait. Sorry. we are How are you, Mary?","start_word":29,"end_word":37,"sentiment":"neutral","sentiment_score":0.13578373193740845},{"text":"doing good. How That's are good.","start_word":38,"end_word":43,"sentiment":"positive","sentiment_score":0.3561563789844513},{"text":"you? Where where are you from again? Vigilance? Vigilance AI? Vigilance AI. Okay. I Yes. don't have too much long don't have too long to talk, so hit me. Yeah. Yes. It take a few minutes of your time because we are a cybersecurity company. So we are an Yep. AIMDR company which investigate and responds to security alerts 24 by seven while having human in the loop. We're trying to get in touch with you because our CTO would love to have a quick demo with you just to introduce about our company. And we're just checking your availability if you do have an open schedule by the '18 of So this when you month. say when you say NVR, you mean CCTV? Cybersecurity, MDR. MDR The platform. Yes. Or SOC. okay. Okay. Mhmm. So we're just hoping you do have, like Can you send me can you arrange for something to be sent to me via email as an initial Mhmm. piece before Mhmm. I look at talking to anyone, if that's alright? Mhmm. Yeah. I can do that for you. But since I got you in the line, is it okay if when if we can also pencil book a date so that we can Not you right now. can No. manage? I'm sorry. So that you can No. manage your schedule as well. And if you're not No. Just available just send me the info because I might not wanna bother, mhmm. to Okay. be honest with Sure. you. So, yeah, Mhmm. just send me some info in an email, and we'll go Mhmm. from there. Sure. I'll just drop an email to you.","start_word":44,"end_word":321,"sentiment":"neutral","sentiment_score":0.03692598268389702},{"text":"Thank you for taking this call. Thank Have a you. good one. Appreciate it.","start_word":322,"end_word":335,"sentiment":"positive","sentiment_score":0.3901764750480652},{"text":"Mhmm. Thank you. Cheers. Bye.","start_word":336,"end_word":340,"sentiment":"neutral","sentiment_score":0.24438437819480896}],"average":{"sentiment":"neutral","sentiment_score":0.0948677593860664}}}}