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Hi, Sharon. Rosa here again. How are you, ma'am? Great.\n\nDoing good, buddy. Sharon, just a quick update that your website has been recovered. Did you check that? Yep. So I was just calling in.\n\nYep. So, actually, Sharan, I just wanted to quickly ask, who manages your website? Okay. Alright. Actually, I had a word with Harry.\n\nSo he offered, like, we can manage your website, like, hosting and domain and if there's any issues in the website. So we can manage it for, like, $300 yearly. Uh-huh. Alright. And we'll be sharing you the invoice for the recovery.\n\nWe'll be sharing you invoice for the recovery. Yep. Just a $100 for the domain renewal. Alright. Sorry?\n\nYep. I can hear you now. Okay, ma'am. I'll be hearing you. Yep.\n\nAll good. Cheers. 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Hi, Sharon. Rosa here again. How are you, ma'am?\n\nChannel 1: Good. How are you?\n\nChannel 0: Great. Doing good, buddy. Sharon, just a quick update that your website has been recovered. Did you check that?\n\nChannel 1: Yeah. Yeah. All good.\n\nChannel 0: Yep.\n\nChannel 1: Thanks\n\nChannel 0: So I\n\nChannel 1: for your\n\nChannel 0: was\n\nChannel 1: help,\n\nChannel 0: just calling\n\nChannel 1: ma'am.\n\nChannel 0: in. Yep. So, actually, Sharan, I just wanted to quickly ask, who manages your website?\n\nChannel 1: At the moment, it's a marketing suite.\n\nChannel 0: Okay. Alright. Actually, I had a word with Harry. So he offered, like, we can manage your website, like, hosting and domain and if there's any issues in the website. So we can manage it for, like, $300 yearly.\n\nChannel 1: Okay. Let me think about it later.\n\nChannel 0: Uh-huh. Alright. And we'll be sharing you the\n\nChannel 1: The\n\nChannel 0: invoice for the recovery.\n\nChannel 1: what? 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customer, Rosa, called the agent, Sharon, to inform her that her website has been recovered. Sharon informed the customer that they can manage the website for $300 a year and will send an invoice for the recovery. The customer also asked about hosting and domain renewal and Sharon said they will share the invoice later."},"intents":{"segments":[{"text":"So, actually, Sharan, I just wanted to quickly ask, who manages your website? At the moment, it's a marketing suite. Okay. Alright. Actually, I had a word with Harry. So he offered, like, we can manage your website, like, hosting and domain and if there's any issues in the website. So we can manage it for, like, $300 yearly. Okay.","start_word":51,"end_word":110,"intents":[{"intent":"Manage website","confidence_score":0.0027142626}]}]},"sentiments":{"segments":[{"text":"Hello? Hello. Hi, Sharon. Rosa here again. How are you, ma'am?","start_word":0,"end_word":10,"sentiment":"neutral","sentiment_score":0.1903410255908966},{"text":"Good.","start_word":11,"end_word":11,"sentiment":"positive","sentiment_score":0.43268775939941406},{"text":"How are you?","start_word":12,"end_word":14,"sentiment":"neutral","sentiment_score":0.3230430483818054},{"text":"Great. Doing good, buddy.","start_word":15,"end_word":18,"sentiment":"positive","sentiment_score":0.654780387878418},{"text":"Sharon, just a quick update that your website has been recovered. Did you check that? Yeah. Yeah.","start_word":19,"end_word":35,"sentiment":"neutral","sentiment_score":0.11043595522642136},{"text":"All good.","start_word":36,"end_word":37,"sentiment":"positive","sentiment_score":0.33402079343795776},{"text":"Yep. Thanks So I for your was help, just calling ma'am. in. Yep. So, actually, Sharan, I just wanted to quickly ask, who manages your website? At the moment, it's a marketing suite. Okay. Alright. Actually, I had a word with Harry. So he offered, like, we can manage your website, like, hosting and domain and if there's any issues in the website. So we can manage it for, like, $300 yearly. Okay. Let me think about it later. Uh-huh. Alright. And we'll be sharing you the The invoice for the recovery. what? Sorry. We'll be sharing you invoice for the recovery. The recovery. Yep. Okay. Just a $100 for the domain renewal. Okay. Alright. No worries. Send it through. Sorry? Can you hear me? Hello? Yep. I can hear you now. Yeah. Yeah. Send this through. All Okay, good. ma'am. I'll be hearing you. Yep. All Alright, good. man.","start_word":38,"end_word":187,"sentiment":"neutral","sentiment_score":0.06665453314781189},{"text":"Cheers. Thanks.","start_word":188,"end_word":189,"sentiment":"positive","sentiment_score":0.39883702993392944},{"text":"Bye. Bye.","start_word":190,"end_word":191,"sentiment":"neutral","sentiment_score":0.19494780898094177}],"average":{"sentiment":"neutral","sentiment_score":0.1090214106814271}}}}