{"metadata":{"transaction_key":"deprecated","request_id":"01a0c7c0-4df4-7ca0-8a1c-02f1991de54a","sha256":"82e646485b30e214d591c889724683720adc5c0fb36e014afe7fbe830ce06f51","created":"2026-09-22T06:14:25.793Z","duration":31.103937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":75,"output_tokens":51},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":82,"output_tokens":82},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":82,"output_tokens":11}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Mark Stein. 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You've reached Mark Stein. Unfortunately, I can't take your call right now, but please leave your name, number, and message after the tone, and I'll get back to you as soon as I can. Thanks for your call. Please leave a detailed message after the tone.\n\nWhen you have finished recording, you may hang up, or press one for more options.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.3999999,"end":2.72,"sentiment":"neutral","sentiment_score":0.06075938045978546},{"text":"You've reached Mark Stein.","start":2.72,"end":4.1,"sentiment":"neutral","sentiment_score":0.05750887654721737},{"text":"Unfortunately, I can't take your call right now, but please leave your name, number, and message after the tone, and I'll get back to you as soon as I can.","start":4.3199997,"end":11.84,"sentiment":"neutral","sentiment_score":-0.1625759118857483},{"text":"Thanks for your call.","start":11.84,"end":12.945,"sentiment":"positive","sentiment_score":0.5742224752902985},{"text":"Please leave a detailed message after the tone.","start":13.344999,"end":15.764999,"sentiment":"neutral","sentiment_score":0.011241326574236155}],"sentiment":"neutral","sentiment_score":-0.04680131821635556,"num_words":47,"start":2.3999999,"end":15.764999},{"sentences":[{"text":"When you have finished recording, you may hang up, or press one for more options.","start":15.825,"end":19.605,"sentiment":"neutral","sentiment_score":-0.00209113210439682}],"sentiment":"neutral","sentiment_score":-0.00209113210439682,"num_words":15,"start":15.825,"end":19.605}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Mark Stein. Unfortunately, I can't take your call right now, but please leave your name, number, and message after the tone, and I'll get back to you as soon as I can. Thanks for your call. Please leave a detailed message after the tone.\n\nWhen you have finished recording, you may hang up, or press one for more options.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.3999999,"end":2.72,"sentiment":"neutral","sentiment_score":0.06075938045978546},{"text":"You've reached Mark Stein.","start":2.72,"end":4.1,"sentiment":"neutral","sentiment_score":0.05750887654721737},{"text":"Unfortunately, I can't take your call right now, but please leave your name, number, and message after the tone, and I'll get back to you as soon as I can.","start":4.3199997,"end":11.84,"sentiment":"neutral","sentiment_score":-0.1625759118857483},{"text":"Thanks for your call.","start":11.84,"end":12.945,"sentiment":"positive","sentiment_score":0.5742224752902985},{"text":"Please leave a detailed message after the tone.","start":13.344999,"end":15.764999,"sentiment":"neutral","sentiment_score":0.011241326574236155}],"sentiment":"neutral","sentiment_score":-0.04680131821635556,"channel":1,"num_words":47,"start":2.3999999,"end":15.764999},{"sentences":[{"text":"When you have finished recording, you may hang up, or press one for more options.","start":15.825,"end":19.605,"sentiment":"neutral","sentiment_score":-0.00209113210439682}],"sentiment":"neutral","sentiment_score":-0.00209113210439682,"channel":1,"num_words":15,"start":15.825,"end":19.605}]},"summary":{"result":"success","short":"Mark Stein's voicemail greets the caller and asks them to leave their name, number, and message after the tone. The caller is instructed to leave a detailed message after the tone and can either end the call or press one for more options."},"intents":{"segments":[{"text":"Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press one for more options.","start_word":39,"end_word":61,"intents":[{"intent":"Leave message","confidence_score":0.042702567},{"intent":"Provide caller's name","confidence_score":0.00006796558}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Mark Stein. Unfortunately, I can't take your call right now, but please leave your name, number, and message after the tone, and I'll get back to you as soon as I can.","start_word":0,"end_word":34,"sentiment":"neutral","sentiment_score":-0.12369591742753984},{"text":"Thanks for your call.","start_word":35,"end_word":38,"sentiment":"positive","sentiment_score":0.5621875524520874},{"text":"Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press one for more options.","start_word":39,"end_word":61,"sentiment":"neutral","sentiment_score":0.00433660252019763}],"average":{"sentiment":"neutral","sentiment_score":-0.03815533475178044}}}}