{"metadata":{"transaction_key":"deprecated","request_id":"019dad40-6af1-72c1-a00a-922126328759","sha256":"db08b56bc96fc58d66fb395bd2b8a24fe2c5a08b476d7d57536ac01545191427","created":"2026-04-20T23:36:14.447Z","duration":13.103937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":3}},"results":{"channels":[{"alternatives":[{"transcript":"Hello, Angela. It's Tommy here from Oakview Financial just giving you a call.","confidence":0.99902344,"words":[{"word":"hello","start":4.56,"end":4.96,"confidence":0.9995117,"punctuated_word":"Hello,","sentiment":"positive","sentiment_score":0.4878843426704407},{"word":"angela","start":4.96,"end":5.3599997,"confidence":0.92211914,"punctuated_word":"Angela.","sentiment":"positive","sentiment_score":0.3770992159843445},{"word":"it's","start":5.3599997,"end":5.6,"confidence":1.0,"punctuated_word":"It's","sentiment":"positive","sentiment_score":0.43498921394348145},{"word":"tommy","start":5.6,"end":5.92,"confidence":0.9921875,"punctuated_word":"Tommy","sentiment":"positive","sentiment_score":0.4209270775318146},{"word":"here","start":5.92,"end":6.08,"confidence":0.99902344,"punctuated_word":"here","sentiment":"positive","sentiment_score":0.5561124682426453},{"word":"from","start":6.08,"end":6.24,"confidence":0.99609375,"punctuated_word":"from","sentiment":"positive","sentiment_score":0.5406550168991089},{"word":"oakview","start":6.24,"end":6.64,"confidence":0.7006836,"punctuated_word":"Oakview","sentiment":"positive","sentiment_score":0.393841028213501},{"word":"financial","start":6.64,"end":7.14,"confidence":0.99609375,"punctuated_word":"Financial","sentiment":"positive","sentiment_score":0.3790749311447144},{"word":"just","start":7.2,"end":7.3599997,"confidence":0.58935547,"punctuated_word":"just","sentiment":"positive","sentiment_score":0.6417295336723328},{"word":"giving","start":7.3599997,"end":7.6,"confidence":1.0,"punctuated_word":"giving","sentiment":"positive","sentiment_score":0.5538315176963806},{"word":"you","start":7.6,"end":7.7599998,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.45169660449028015},{"word":"a","start":7.7599998,"end":7.8399997,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.32135719060897827},{"word":"call","start":7.8399997,"end":8.34,"confidence":0.99902344,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":0.2174664735794067}],"paragraphs":{"transcript":"\nHello, Angela. It's Tommy here from Oakview Financial just giving you a call.","paragraphs":[{"sentences":[{"text":"Hello, Angela.","start":4.56,"end":5.3599997,"sentiment":"positive","sentiment_score":0.4324917793273926},{"text":"It's Tommy here from Oakview Financial just giving you a call.","start":5.3599997,"end":8.34,"sentiment":"positive","sentiment_score":0.4465164596384222}],"sentiment":"positive","sentiment_score":0.4443588165136484,"num_words":13,"start":4.56,"end":8.34}]}}]},{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello, Angela. It's Tommy here from Oakview Financial just giving you a call.","paragraphs":[{"sentences":[{"text":"Hello, Angela.","start":4.56,"end":5.3599997,"sentiment":"positive","sentiment_score":0.4324917793273926},{"text":"It's Tommy here from Oakview Financial just giving you a call.","start":5.3599997,"end":8.34,"sentiment":"positive","sentiment_score":0.4465164596384222}],"sentiment":"positive","sentiment_score":0.4443588165136484,"channel":0,"num_words":13,"start":4.56,"end":8.34}]},"summary":{"result":"success","short":"Hello, Angela. It's Tommy here from Oakview Financial just giving you a call."},"intents":{"segments":[{"text":"It's Tommy here from Oakview Financial just giving you a call.","start_word":2,"end_word":12,"intents":[{"intent":"Call","confidence_score":0.5299364}]}]},"sentiments":{"segments":[{"text":"Hello, Angela. It's Tommy here from Oakview Financial just giving you a call.","start_word":0,"end_word":12,"sentiment":"positive","sentiment_score":0.43058642745018005}],"average":{"sentiment":"positive","sentiment_score":0.4305864061628069}}}}