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And what's the approximate distance? Okay. Alright. Okay. So, Kuvinder, you sent me some pictures of so these were the current devices, like, you those guys were using. Right? So is it possible for you if you can just grab me a part number or SKU for those products? Like that? No. Actually, all the product no. You got they got, like, some SKU specific SKU vendor SKU. So I can directly confirm from the vendors from TP Link. And once confirmed, then I can, yeah, give you the update. Oh, yes. I'll there is this project. Mhmm. Mhmm. Mhmm. K. Mhmm. That's all you have. Oh, okay. And total, these are all three products. Right? In total, these are all three products different products. Okay. So I guess m c two two l is the correct product I sent you. Or and the issue is this m c. Right. Mhmm. MC without MC Anderson. Okay. Alright. Got you, Colinda. I'll mhmm. Yes. Go ahead. For CN. Right? Okay. So I'll confirm one for power supply is not included. Power supply is not included. Okay. Okay. Alright. So MC220L is correct one. I need to discuss once again for MCCM. Okay. Alright. Got you, Corinda. No worries. I'll directly raise this query again to the vendor, to People Inc. And once I get you an update, I'll email you. Alright? Yes, sir. Sure. We can. I'll resend you a revised quote, and then, yeah, we go from there. Yeah. So if you despise it today, it can be released to you tomorrow because the products I send you, they are all in stock. By the way, where are you based in? Okay. So this is Victory itself. Okay. Alright. Gotcha. No worries. Okay. I've got you, Kolinda. I'll send you an update once I receive from the Tiburon. Okay? Okay. Alright, man. Thanks. Yes. 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Yep. Ross speaking. Yep. Yep.\n\nHi, Felinda. How are you? Uh-huh. Mhmm. Mhmm.\n\nOkay. Mhmm. Mhmm. Mhmm. But it's a single mode.\n\nMhmm. Yep. So you have to multimode. And what's the approximate distance? Okay.\n\nAlright. Okay. So, Kuvinder, you sent me some pictures of so these were the current devices, like, you those guys were using. Right? So is it possible for you if you can just grab me a part number or SKU for those products?\n\nLike that? No. Actually, all the product no. You got they got, like, some SKU specific SKU vendor SKU. So I can directly confirm from the vendors from TP Link.\n\nAnd once confirmed, then I can, yeah, give you the update. Oh, yes. I'll there is this project. Mhmm. Mhmm.\n\nMhmm. K. Mhmm. That's all you have. Oh, okay.\n\nAnd total, these are all three products. Right? In total, these are all three products different products. Okay. So I guess m c two two l is the correct product I sent you.\n\nOr and the issue is this m c. Right. Mhmm. MC without MC Anderson. Okay.\n\nAlright. Got you, Colinda. I'll mhmm. Yes. Go ahead.\n\nFor CN. Right? Okay. So I'll confirm one for power supply is not included. Power supply is not included.\n\nOkay. Okay. Alright. So MC220L is correct one. I need to discuss once again for MCCM.\n\nOkay. Alright. Got you, Corinda. No worries. I'll directly raise this query again to the vendor, to People Inc.\n\nAnd once I get you an update, I'll email you. Alright? Yes, sir. Sure. We can.\n\nI'll resend you a revised quote, and then, yeah, we go from there. Yeah. So if you despise it today, it can be released to you tomorrow because the products I send you, they are all in stock. By the way, where are you based in? Okay.\n\nSo this is Victory itself. Okay. Alright. Gotcha. No worries.\n\nOkay. I've got you, Kolinda. I'll send you an update once I receive from the Tiburon. Okay? Okay.\n\nAlright, man. Thanks. Yes. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":5.44,"end":5.94,"sentiment":"neutral","sentiment_score":0.014686963520944118},{"text":"Yep.","start":9.04,"end":9.5199995,"sentiment":"neutral","sentiment_score":0.056494392454624176},{"text":"Ross speaking.","start":9.5199995,"end":10.34,"sentiment":"neutral","sentiment_score":0.03727990388870239},{"text":"Yep.","start":20.335,"end":20.815,"sentiment":"neutral","sentiment_score":0.1116717979311943},{"text":"Yep.","start":20.815,"end":21.135,"sentiment":"neutral","sentiment_score":0.11852538585662842}],"sentiment":"neutral","sentiment_score":0.0626563912567993,"num_words":6,"start":5.44,"end":21.135},{"sentences":[{"text":"Hi, Felinda.","start":21.135,"end":21.935001,"sentiment":"neutral","sentiment_score":0.23144642263650894},{"text":"How are 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I'll email you.","start":309.875,"end":312.115,"sentiment":"neutral","sentiment_score":0.14779579043388366},{"text":"Alright?","start":312.115,"end":312.615,"sentiment":"neutral","sentiment_score":0.08953812718391418},{"text":"Yes, sir.","start":313.555,"end":314.375,"sentiment":"neutral","sentiment_score":0.1565198302268982},{"text":"Sure.","start":322.4,"end":322.64,"sentiment":"neutral","sentiment_score":0.144377201795578},{"text":"We can.","start":322.64,"end":324.02002,"sentiment":"neutral","sentiment_score":0.16914080828428268}],"sentiment":"neutral","sentiment_score":0.14769965689629316,"num_words":16,"start":309.875,"end":324.02002},{"sentences":[{"text":"I'll resend you a revised quote, and then, yeah, we go from there.","start":324.72,"end":328.1,"sentiment":"neutral","sentiment_score":0.13600518554449081},{"text":"Yeah.","start":335.36002,"end":335.68,"sentiment":"neutral","sentiment_score":0.07494617998600006},{"text":"So if you despise it today, it can be released to you tomorrow because the products I send you, they are all in stock.","start":335.68,"end":342.80502,"sentiment":"neutral","sentiment_score":0.03139264338339368},{"text":"By the way, where are you based in?","start":343.265,"end":344.965,"sentiment":"neutral","sentiment_score":0.018253981368616223},{"text":"Okay.","start":355.75998,"end":356.24,"sentiment":"neutral","sentiment_score":0.0329916812479496}],"sentiment":"neutral","sentiment_score":0.05905235245665337,"num_words":47,"start":324.72,"end":356.24},{"sentences":[{"text":"So this is Victory itself.","start":356.24,"end":357.86,"sentiment":"neutral","sentiment_score":0.06878423988819123},{"text":"Okay.","start":361.6,"end":362.1,"sentiment":"neutral","sentiment_score":0.06454594433307648},{"text":"Alright.","start":362.72,"end":363.19998,"sentiment":"neutral","sentiment_score":0.09123627841472626},{"text":"Gotcha.","start":363.19998,"end":363.52,"sentiment":"neutral","sentiment_score":0.10119128227233888},{"text":"No 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man.","start":374.095,"end":374.735,"sentiment":"neutral","sentiment_score":0.31203417479991913},{"text":"Thanks.","start":374.735,"end":375.235,"sentiment":"positive","sentiment_score":0.5056129693984985},{"text":"Yes.","start":377.375,"end":377.615,"sentiment":"positive","sentiment_score":0.3565395474433899},{"text":"Bye.","start":377.615,"end":378.115,"sentiment":"neutral","sentiment_score":-0.0773850828409195}],"sentiment":"neutral","sentiment_score":0.28176715672016145,"num_words":5,"start":374.095,"end":378.115}]}}]},{"alternatives":[{"transcript":"Hello? Hello. Is this Ross? Ross, my name is Govinda. I just received your email from Johnson Control. You send me the reply on my media converter. Yeah. Pretty good. I thought just give you a ring instead of replying. Email. Look. This one, I'm not sure. I'm not the IT person or whatever. This is a module we have, and they they existing converter. And that's why I took took the picture and send it to you. The system is not that much. It's, like, two to three kilometers. All it is doing, sending the signal to a slave computer so it can stay on our network. That's all it is doing. And it's not any for MC 220L, it's not showing me it's a multi or single, but it's gonna go on other end. Other end of the same oh, so it's a single mode. Okay. Yeah. So so that is a single mode, and the other one is, I think, as you're saying, it's gonna be the Centimeters. It is because it has to be multimode. Correct? Yes. So which is I think the approximately distance is yeah. As I'm saying, between two to three kilometer, not far. Yep. Yeah. That that's what I took the picture. It's got it's got the part number and everything on that, isn't it? Yeah. Yeah. Be this is the pictures I have. The picture in my original email, which I send it to you, that's what I have. If you see these pictures, you will see all the model number. Sorry? Alright. No. No. No. No. Two. Two. I need two. You send me three, but I don't know how you get that from. It's two. One with it's gonna go next to the network switch, and the second one where my MCC two two zero is next to my slave PC. So it's 2. Yeah. I I believe so. And all I need, you include sorry. On that one, you include that SFP module because I don't wanna take a chance to remove the old one, and it won't work. That's cool. So you include a SFP module in there in your code. And the second one is, as you're saying, it maybe, you know, that Centimeters. Yeah. And it I don't need SAP module. It's already got fiber connections there. Yeah. As as yeah. That's what I can see on on the pic on the picture that fiber cable can go directly in there. You don't need the SAP module for that. Yeah. And then you include the power supply as well because I don't wanna take any chance. Yeah. So include that one too in your code. Yeah. Yep. Yeah. You email me with all the with the power supply and all this code, and maybe I can give you credit card details over the phone. And then yeah. Yeah. Because I need it if you dispatch it today, can it reach me tomorrow? Yeah. Look. My office is in Mulgrave, but I'm I want a delivery at my place because I don't go to office in Caroline Spring, Melton, which is yeah. Yeah. It's within a metropolitan area, not not very far. Yeah. Yeah. Send it to me, and then I'll place the order today. Thank you. Thanks for your 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Hello. Is this Ross? Ross, my name is Govinda. I just received your email from Johnson Control.\n\nYou send me the reply on my media converter. Yeah. Pretty good. I thought just give you a ring instead of replying. Email.\n\nLook. This one, I'm not sure. I'm not the IT person or whatever. This is a module we have, and they they existing converter. And that's why I took took the picture and send it to you.\n\nThe system is not that much. It's, like, two to three kilometers. All it is doing, sending the signal to a slave computer so it can stay on our network. That's all it is doing. And it's not any for MC 220L, it's not showing me it's a multi or single, but it's gonna go on other end.\n\nOther end of the same oh, so it's a single mode. Okay. Yeah. So so that is a single mode, and the other one is, I think, as you're saying, it's gonna be the Centimeters. It is because it has to be multimode.\n\nCorrect? Yes. So which is I think the approximately distance is yeah. As I'm saying, between two to three kilometer, not far. Yep.\n\nYeah. That that's what I took the picture. It's got it's got the part number and everything on that, isn't it? Yeah. Yeah.\n\nBe this is the pictures I have. The picture in my original email, which I send it to you, that's what I have. If you see these pictures, you will see all the model number. Sorry? Alright.\n\nNo. No. No. No. Two.\n\nTwo. I need two. You send me three, but I don't know how you get that from. It's two. One with it's gonna go next to the network switch, and the second one where my MCC two two zero is next to my slave PC.\n\nSo it's 2. Yeah. I I believe so. And all I need, you include sorry. On that one, you include that SFP module because I don't wanna take a chance to remove the old one, and it won't work.\n\nThat's cool. So you include a SFP module in there in your code. And the second one is, as you're saying, it maybe, you know, that Centimeters. Yeah. And it I don't need SAP module.\n\nIt's already got fiber connections there. Yeah. As as yeah. That's what I can see on on the pic on the picture that fiber cable can go directly in there. You don't need the SAP module for that.\n\nYeah. And then you include the power supply as well because I don't wanna take any chance. Yeah. So include that one too in your code. Yeah.\n\nYep. Yeah. You email me with all the with the power supply and all this code, and maybe I can give you credit card details over the phone. And then yeah. Yeah.\n\nBecause I need it if you dispatch it today, can it reach me tomorrow? Yeah. Look. My office is in Mulgrave, but I'm I want a delivery at my place because I don't go to office in Caroline Spring, Melton, which is yeah. Yeah.\n\nIt's within a metropolitan area, not not very far. Yeah. Yeah. Send it to me, and then I'll place the order today. Thank you.\n\nThanks for your help.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.1999998,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.012938663363456726},{"text":"Hello.","start":6.3199997,"end":6.7999997,"sentiment":"neutral","sentiment_score":0.018710102885961533},{"text":"Is this Ross?","start":6.7999997,"end":7.7,"sentiment":"neutral","sentiment_score":0.025423978144923847},{"text":"Ross, my name is Govinda.","start":11.2,"end":12.88,"sentiment":"neutral","sentiment_score":0.07084019780158997},{"text":"I just received your email from Johnson Control.","start":12.88,"end":15.634999,"sentiment":"neutral","sentiment_score":0.10733616910874844}],"sentiment":"neutral","sentiment_score":0.07337839125345151,"num_words":18,"start":3.1999998,"end":15.634999},{"sentences":[{"text":"You send me the reply on my media 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number.","start":165.295,"end":171.28,"sentiment":"neutral","sentiment_score":0.014240085535372296},{"text":"Sorry?","start":182.02501,"end":182.52501,"sentiment":"neutral","sentiment_score":-0.02319810725748539},{"text":"Alright.","start":187.625,"end":188.125,"sentiment":"neutral","sentiment_score":-0.006025543436408043}],"sentiment":"neutral","sentiment_score":0.012422352324466448,"num_words":37,"start":150.85999,"end":188.125},{"sentences":[{"text":"No.","start":188.345,"end":188.585,"sentiment":"neutral","sentiment_score":-0.13017229735851288},{"text":"No.","start":188.585,"end":189.085,"sentiment":"neutral","sentiment_score":-0.1655716598033905},{"text":"No.","start":189.38501,"end":189.465,"sentiment":"neutral","sentiment_score":-0.1736588478088379},{"text":"No.","start":189.465,"end":189.705,"sentiment":"neutral","sentiment_score":-0.16441386938095093},{"text":"Two.","start":189.705,"end":189.945,"sentiment":"neutral","sentiment_score":-0.10375835746526718}],"sentiment":"neutral","sentiment_score":-0.14751500636339188,"num_words":5,"start":188.345,"end":189.945},{"sentences":[{"text":"Two.","start":189.945,"end":190.265,"sentiment":"neutral","sentiment_score":-0.0735812857747078},{"text":"I need two.","start":190.265,"end":190.985,"sentiment":"neutral","sentiment_score":-0.07394172002871831},{"text":"You send me three, but I don't know how you get that from.","start":190.985,"end":194.105,"sentiment":"neutral","sentiment_score":-0.12189039014852963},{"text":"It's two.","start":194.105,"end":194.585,"sentiment":"neutral","sentiment_score":-0.030040965415537357},{"text":"One with it's gonna go next to the network switch, and the second one where my MCC two two zero is next to my slave PC.","start":194.585,"end":205.70999,"sentiment":"neutral","sentiment_score":-0.038646281840136416}],"sentiment":"neutral","sentiment_score":-0.06544148392147488,"num_words":45,"start":189.945,"end":205.70999},{"sentences":[{"text":"So it's 2.","start":208.09,"end":209.06999,"sentiment":"neutral","sentiment_score":-0.008192039405306181},{"text":"Yeah.","start":216.225,"end":216.705,"sentiment":"neutral","sentiment_score":0.0025414377450942993},{"text":"I I believe so.","start":216.705,"end":218.08499,"sentiment":"neutral","sentiment_score":-0.024469552095979452},{"text":"And all I need, you include sorry.","start":220.305,"end":224.33,"sentiment":"neutral","sentiment_score":-0.09475308656692505},{"text":"On that one, you include that SFP module because I don't wanna take a chance to remove the old one, and it won't work.","start":225.03,"end":232.33,"sentiment":"neutral","sentiment_score":-0.20167030518253645}],"sentiment":"neutral","sentiment_score":-0.144186456902669,"num_words":39,"start":208.09,"end":232.33},{"sentences":[{"text":"That's cool.","start":233.98999,"end":234.89,"sentiment":"neutral","sentiment_score":0.28891026973724365},{"text":"So you include a SFP module in there in your code.","start":235.03,"end":239.12999,"sentiment":"neutral","sentiment_score":0.013909591700543057},{"text":"And the second one is, as you're saying, it maybe, you know, that Centimeters.","start":240.435,"end":247.895,"sentiment":"neutral","sentiment_score":-0.03370478869016681},{"text":"Yeah.","start":247.955,"end":248.355,"sentiment":"neutral","sentiment_score":-0.05727838724851608},{"text":"And it I don't need SAP module.","start":248.355,"end":250.355,"sentiment":"neutral","sentiment_score":-0.1292058112365859}],"sentiment":"neutral","sentiment_score":-0.02007885883961405,"num_words":35,"start":233.98999,"end":250.355},{"sentences":[{"text":"It's already got fiber connections there.","start":250.355,"end":252.935,"sentiment":"neutral","sentiment_score":-0.08823974244296551},{"text":"Yeah.","start":255.69,"end":256.17,"sentiment":"neutral","sentiment_score":0.0346531867980957},{"text":"As as yeah.","start":256.17,"end":260.41,"sentiment":"neutral","sentiment_score":0.021472831567128498},{"text":"That's what I can see on on the pic on the picture that fiber cable can go directly in there.","start":260.41,"end":267.39,"sentiment":"neutral","sentiment_score":0.028022897616028785},{"text":"You don't need the SAP module for that.","start":268.41498,"end":270.595,"sentiment":"neutral","sentiment_score":-0.08721805037930608}],"sentiment":"neutral","sentiment_score":-0.014938242733478546,"num_words":38,"start":250.355,"end":270.595},{"sentences":[{"text":"Yeah.","start":273.775,"end":274.275,"sentiment":"neutral","sentiment_score":0.015579023398458958},{"text":"And then you include the power supply as well because I don't wanna take any chance.","start":278.97498,"end":284.275,"sentiment":"neutral","sentiment_score":-0.04179366014432162},{"text":"Yeah.","start":285.66998,"end":286.16998,"sentiment":"neutral","sentiment_score":-0.06107863038778305},{"text":"So include that one too in your code.","start":287.91,"end":290.33,"sentiment":"neutral","sentiment_score":-0.06581145152449608},{"text":"Yeah.","start":301.695,"end":302.195,"sentiment":"neutral","sentiment_score":0.04486503452062607}],"sentiment":"neutral","sentiment_score":-0.04428980544347454,"num_words":27,"start":273.775,"end":302.195},{"sentences":[{"text":"Yep.","start":309.775,"end":310.275,"sentiment":"neutral","sentiment_score":0.1621745377779007},{"text":"Yeah.","start":312.5,"end":312.97998,"sentiment":"neutral","sentiment_score":0.0874447450041771},{"text":"You email me with all the with the power supply and all this code, and maybe I can give you credit card details over the phone.","start":312.97998,"end":320.28,"sentiment":"neutral","sentiment_score":0.11502474646728772},{"text":"And then yeah.","start":322.66,"end":328.875,"sentiment":"neutral","sentiment_score":0.1319793959458669},{"text":"Yeah.","start":328.875,"end":329.11502,"sentiment":"neutral","sentiment_score":0.07827654480934143}],"sentiment":"neutral","sentiment_score":0.11607741948682815,"num_words":32,"start":309.775,"end":329.11502},{"sentences":[{"text":"Because I need it if you dispatch it today, can it reach me tomorrow?","start":329.11502,"end":334.415,"sentiment":"neutral","sentiment_score":0.05080123857728073},{"text":"Yeah.","start":343.08,"end":343.58,"sentiment":"neutral","sentiment_score":0.036169059574604034},{"text":"Look.","start":346.52,"end":347.02,"sentiment":"neutral","sentiment_score":0.0033436790108680725},{"text":"My office is in Mulgrave, but I'm I want a delivery at my place because I don't go to office in Caroline Spring, Melton, which is yeah.","start":347.47998,"end":358.57498,"sentiment":"neutral","sentiment_score":-0.017269462640224782},{"text":"Yeah.","start":358.57498,"end":358.735,"sentiment":"neutral","sentiment_score":0.06739044189453125}],"sentiment":"neutral","sentiment_score":0.007996477938087826,"num_words":44,"start":329.11502,"end":358.735},{"sentences":[{"text":"It's within a metropolitan area, not not very far.","start":358.735,"end":361.875,"sentiment":"neutral","sentiment_score":0.033998764430483185},{"text":"Yeah.","start":368.40002,"end":368.90002,"sentiment":"neutral","sentiment_score":0.07952464371919632},{"text":"Yeah.","start":370.24002,"end":370.56003,"sentiment":"neutral","sentiment_score":0.13202592730522156},{"text":"Send it to me, and then I'll place the order today.","start":370.56003,"end":372.74002,"sentiment":"neutral","sentiment_score":0.16693383116613736},{"text":"Thank you.","start":375.04,"end":375.68002,"sentiment":"positive","sentiment_score":0.5859608948230743}],"sentiment":"neutral","sentiment_score":0.14690555764051774,"num_words":24,"start":358.735,"end":375.68002},{"sentences":[{"text":"Thanks for your help.","start":375.68002,"end":376.82,"sentiment":"positive","sentiment_score":0.6394735723733902}],"sentiment":"positive","sentiment_score":0.6394735723733902,"num_words":4,"start":375.68002,"end":376.82}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hello?\n\nChannel 1: Hello. Is this Ross?\n\nChannel 0: Yep. Ross speaking.\n\nChannel 1: Ross, my name is Govinda. I just received your email from Johnson Control. You send me the reply on my media converter.\n\nChannel 0: Yep. Yep. Hi, Felinda. How are you?\n\nChannel 1: Yeah. Pretty good. I thought just give you a ring instead of replying. Email.\n\nChannel 0: Uh-huh.\n\nChannel 1: Look. This one, I'm not sure. I'm not the IT person or whatever. This is a module we have, and they they existing converter. And that's why I took took the picture and send it to you.\n\nThe system is not that much. It's, like, two to three kilometers.\n\nChannel 0: Mhmm. Mhmm.\n\nChannel 1: All it is doing, sending the signal to a slave computer so it can stay\n\nChannel 0: Okay.\n\nChannel 1: on our network. That's all it is doing.\n\nChannel 0: Mhmm.\n\nChannel 1: And\n\nChannel 0: Mhmm. Mhmm.\n\nChannel 1: it's not any for MC 220L, it's not showing me it's a multi or single, but it's gonna go on other end.\n\nChannel 0: But\n\nChannel 1: Other end\n\nChannel 0: it's\n\nChannel 1: of the\n\nChannel 0: a single\n\nChannel 1: same\n\nChannel 0: mode.\n\nChannel 1: oh, so it's a single mode. Okay.\n\nChannel 0: Mhmm.\n\nChannel 1: Yeah.\n\nChannel 0: Yep.\n\nChannel 1: So so that is a single mode, and the other one is, I think, as you're saying, it's gonna be the Centimeters. It is because it has to be multimode. Correct?\n\nChannel 0: So you have to multimode.\n\nChannel 1: Yes. So which is I think the approximately\n\nChannel 0: And\n\nChannel 1: distance is\n\nChannel 0: what's the approximate distance?\n\nChannel 1: yeah. As I'm saying, between two to three kilometer, not far.\n\nChannel 0: Okay. Alright. Okay. So, Kuvinder, you sent me some pictures of\n\nChannel 1: Yep.\n\nChannel 0: so these were the current devices, like, you those guys were using. Right?\n\nChannel 1: Yeah.\n\nChannel 0: So is it possible for you if you can just grab me a part number or SKU for those products?\n\nChannel 1: That that's what I took the\n\nChannel 0: Like\n\nChannel 1: picture. It's\n\nChannel 0: that?\n\nChannel 1: got it's got the part number and everything on that, isn't it?\n\nChannel 0: No. Actually, all the product no. You got they got, like, some SKU specific SKU vendor SKU. So I can directly confirm from the vendors from TP Link. And once confirmed, then I can, yeah, give you the update.\n\nChannel 1: Yeah. Yeah. Be this is\n\nChannel 0: Oh,\n\nChannel 1: the pictures\n\nChannel 0: yes. I'll\n\nChannel 1: I have.\n\nChannel 0: there is this project. Mhmm. Mhmm.\n\nChannel 1: The picture in my original email, which I send it to you, that's what I have. If you see these\n\nChannel 0: Mhmm.\n\nChannel 1: pictures,\n\nChannel 0: K. Mhmm.\n\nChannel 1: you will see all\n\nChannel 0: That's\n\nChannel 1: the model\n\nChannel 0: all you\n\nChannel 1: number.\n\nChannel 0: have. Oh, okay. And total, these are all three products. Right?\n\nChannel 1: Sorry?\n\nChannel 0: In total, these are all three products\n\nChannel 1: Alright.\n\nChannel 0: different products.\n\nChannel 1: No. No. No. No. Two.\n\nTwo. I need two. You send me three, but I don't know how you get that from. It's two. One with it's gonna go next to the network switch, and the second one where my MCC two two zero is next to my slave PC.\n\nSo\n\nChannel 0: Okay.\n\nChannel 1: it's 2.\n\nChannel 0: So I guess m c two two l is the correct product I sent you.\n\nChannel 1: Yeah. I I\n\nChannel 0: Or\n\nChannel 1: believe so.\n\nChannel 0: and\n\nChannel 1: And all I need,\n\nChannel 0: the issue\n\nChannel 1: you\n\nChannel 0: is\n\nChannel 1: include\n\nChannel 0: this m c.\n\nChannel 1: sorry. On that one, you include that SFP module because I don't wanna take a chance to remove the old one, and it won't work. That's cool. So you\n\nChannel 0: Right.\n\nChannel 1: include\n\nChannel 0: Mhmm.\n\nChannel 1: a SFP module in there in your code. And the second one is, as you're saying, it maybe, you\n\nChannel 0: MC\n\nChannel 1: know,\n\nChannel 0: without\n\nChannel 1: that\n\nChannel 0: MC Anderson.\n\nChannel 1: Centimeters. Yeah. And it I don't need SAP module. It's already got fiber connections there.\n\nChannel 0: Okay.\n\nChannel 1: Yeah.\n\nChannel 0: Alright.\n\nChannel 1: As as\n\nChannel 0: Got you, Colinda. I'll mhmm.\n\nChannel 1: yeah. That's what I can see\n\nChannel 0: Yes.\n\nChannel 1: on\n\nChannel 0: Go ahead.\n\nChannel 1: on the pic on the picture that fiber cable can go directly in there. You don't need the SAP module for that.\n\nChannel 0: For CN. Right?\n\nChannel 1: Yeah.\n\nChannel 0: Okay. So\n\nChannel 1: And then\n\nChannel 0: I'll\n\nChannel 1: you\n\nChannel 0: confirm\n\nChannel 1: include\n\nChannel 0: one for\n\nChannel 1: the power supply as well because I don't wanna\n\nChannel 0: power\n\nChannel 1: take any\n\nChannel 0: supply\n\nChannel 1: chance.\n\nChannel 0: is not included. Power supply\n\nChannel 1: Yeah.\n\nChannel 0: is not included.\n\nChannel 1: So include that one too in your code.\n\nChannel 0: Okay. Okay. Alright. So MC220L is correct one. I need to discuss once again for MCCM.\n\nChannel 1: Yeah.\n\nChannel 0: Okay. Alright. Got you, Corinda. No worries. I'll directly raise this query again to the vendor, to People Inc.\n\nChannel 1: Yep.\n\nChannel 0: And once I get you an update, I'll email you. Alright?\n\nChannel 1: Yeah. You email me\n\nChannel 0: Yes,\n\nChannel 1: with\n\nChannel 0: sir.\n\nChannel 1: all the with the power supply and all this code, and maybe I can give you credit card details over the phone.\n\nChannel 0: Sure. We\n\nChannel 1: And then\n\nChannel 0: can. I'll resend you a revised quote, and then, yeah, we go from there.\n\nChannel 1: yeah. Yeah. Because I need it if you dispatch it today, can it reach me tomorrow?\n\nChannel 0: Yeah. So if you despise it today, it can be released to you tomorrow because the products I send you, they are all in stock.\n\nChannel 1: Yeah.\n\nChannel 0: By the way, where are you based in?\n\nChannel 1: Look. My office is in Mulgrave, but I'm I want a delivery at my place because I don't go to office in Caroline Spring, Melton,\n\nChannel 0: Okay.\n\nChannel 1: which\n\nChannel 0: So\n\nChannel 1: is\n\nChannel 0: this is Victory itself.\n\nChannel 1: yeah. Yeah. It's within a metropolitan area, not not very far.\n\nChannel 0: Okay. Alright. Gotcha. No worries. Okay.\n\nI've got you, Kolinda. I'll send you an update once I receive\n\nChannel 1: Yeah.\n\nChannel 0: from the Tiburon.\n\nChannel 1: Yeah. Send\n\nChannel 0: Okay?\n\nChannel 1: it to me, and then I'll place the order today.\n\nChannel 0: Okay. Alright, man. Thanks.\n\nChannel 1: Thank you. Thanks for your help.\n\nChannel 0: Yes. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.1999998,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.012938663363456726}],"sentiment":"neutral","sentiment_score":0.012938663363456726,"channel":1,"num_words":1,"start":3.1999998,"end":3.6999998},{"sentences":[{"text":"Hello?","start":5.44,"end":5.94,"sentiment":"neutral","sentiment_score":0.014686963520944118}],"sentiment":"neutral","sentiment_score":0.014686963520944118,"channel":0,"num_words":1,"start":5.44,"end":5.94},{"sentences":[{"text":"Hello.","start":6.3199997,"end":6.7999997,"sentiment":"neutral","sentiment_score":0.018710102885961533},{"text":"Is this Ross?","start":6.7999997,"end":7.7,"sentiment":"neutral","sentiment_score":0.025423978144923847}],"sentiment":"neutral","sentiment_score":0.023745509330183268,"channel":1,"num_words":4,"start":6.3199997,"end":7.7},{"sentences":[{"text":"Yep.","start":9.04,"end":9.5199995,"sentiment":"neutral","sentiment_score":0.056494392454624176},{"text":"Ross speaking.","start":9.5199995,"end":10.34,"sentiment":"neutral","sentiment_score":0.03727990388870239}],"sentiment":"neutral","sentiment_score":0.04368473341067632,"channel":0,"num_words":3,"start":9.04,"end":10.34},{"sentences":[{"text":"Ross, my name is Govinda.","start":11.2,"end":12.88,"sentiment":"neutral","sentiment_score":0.07084019780158997},{"text":"I just received your email from Johnson Control.","start":12.88,"end":15.634999,"sentiment":"neutral","sentiment_score":0.10733616910874844},{"text":"You send me the reply on my media converter.","start":15.634999,"end":18.935,"sentiment":"neutral","sentiment_score":0.0983726175294982}],"sentiment":"neutral","sentiment_score":0.0953747227110646,"channel":1,"num_words":22,"start":11.2,"end":18.935},{"sentences":[{"text":"Yep.","start":20.335,"end":20.815,"sentiment":"neutral","sentiment_score":0.1116717979311943},{"text":"Yep.","start":20.815,"end":21.135,"sentiment":"neutral","sentiment_score":0.11852538585662842},{"text":"Hi, Felinda.","start":21.135,"end":21.935001,"sentiment":"neutral","sentiment_score":0.23144642263650894},{"text":"How are you?","start":21.935001,"end":22.755001,"sentiment":"neutral","sentiment_score":0.23008489112059274}],"sentiment":"neutral","sentiment_score":0.19762067177465983,"channel":0,"num_words":7,"start":20.335,"end":22.755001},{"sentences":[{"text":"Yeah.","start":22.994999,"end":23.235,"sentiment":"positive","sentiment_score":0.369220107793808},{"text":"Pretty good.","start":23.235,"end":23.715,"sentiment":"positive","sentiment_score":0.5784071385860443},{"text":"I thought just give you a ring instead of replying.","start":23.715,"end":25.974998,"sentiment":"neutral","sentiment_score":0.10284917280077935},{"text":"Email.","start":26.675,"end":27.175,"sentiment":"neutral","sentiment_score":0.014244725927710531}],"sentiment":"neutral","sentiment_score":0.18348363135010004,"channel":1,"num_words":14,"start":22.994999,"end":27.175},{"sentences":[{"text":"Uh-huh.","start":28.11,"end":28.61,"sentiment":"neutral","sentiment_score":0.004811622202396393}],"sentiment":"neutral","sentiment_score":0.004811622202396393,"channel":0,"num_words":1,"start":28.11,"end":28.61},{"sentences":[{"text":"Look.","start":29.380001,"end":29.62,"sentiment":"neutral","sentiment_score":-0.01145954616367817},{"text":"This one, I'm not sure.","start":29.62,"end":31.86,"sentiment":"neutral","sentiment_score":-0.09507761001586915},{"text":"I'm not the IT person or whatever.","start":31.86,"end":33.7,"sentiment":"neutral","sentiment_score":-0.14314357510634831},{"text":"This is a module we have, and they they existing converter.","start":33.7,"end":40.28,"sentiment":"neutral","sentiment_score":-0.05858018587936054},{"text":"And that's why I took took the picture and send it to you.","start":41.255,"end":44.135,"sentiment":"neutral","sentiment_score":-0.0012061700153236205}],"sentiment":"neutral","sentiment_score":-0.058078780455665814,"channel":1,"num_words":37,"start":29.380001,"end":44.135},{"sentences":[{"text":"The system is not that much.","start":44.135,"end":45.575,"sentiment":"negative","sentiment_score":-0.387888898452123},{"text":"It's, like, two to three kilometers.","start":45.575,"end":47.595,"sentiment":"neutral","sentiment_score":-0.26981739699840546}],"sentiment":"neutral","sentiment_score":-0.32885314772526425,"channel":1,"num_words":12,"start":44.135,"end":47.595},{"sentences":[{"text":"Mhmm.","start":48.165,"end":48.665,"sentiment":"neutral","sentiment_score":-0.029559284448623657},{"text":"Mhmm.","start":49.205,"end":49.705,"sentiment":"neutral","sentiment_score":-0.014129506424069405}],"sentiment":"neutral","sentiment_score":-0.02184439543634653,"channel":0,"num_words":2,"start":48.165,"end":49.705},{"sentences":[{"text":"All it is doing, sending the signal to a slave computer so it can stay","start":50.614998,"end":58.02,"sentiment":"neutral","sentiment_score":-0.012438064503173033}],"sentiment":"neutral","sentiment_score":-0.012438064503173033,"channel":1,"num_words":15,"start":50.614998,"end":58.02},{"sentences":[{"text":"Okay.","start":57.79,"end":58.29,"sentiment":"neutral","sentiment_score":0.009375227615237236}],"sentiment":"neutral","sentiment_score":0.009375227615237236,"channel":0,"num_words":1,"start":57.79,"end":58.29},{"sentences":[{"text":"on our network.","start":58.02,"end":58.920002,"sentiment":"neutral","sentiment_score":0.008699749906857809},{"text":"That's all it is 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not any for MC 220L, it's not showing me it's a multi or single, but it's gonna go on other end.","start":63.780003,"end":73.225,"sentiment":"neutral","sentiment_score":-0.10659489916129546}],"sentiment":"neutral","sentiment_score":-0.10659489916129546,"channel":1,"num_words":22,"start":63.780003,"end":73.225},{"sentences":[{"text":"But","start":72.785,"end":73.285,"sentiment":"neutral","sentiment_score":-0.07133699953556061}],"sentiment":"neutral","sentiment_score":-0.07133699953556061,"channel":0,"num_words":1,"start":72.785,"end":73.285},{"sentences":[{"text":"Other 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Kolinda.","start":365.055,"end":366.095,"sentiment":"neutral","sentiment_score":0.17687075212597847},{"text":"I'll send you an update once I receive","start":366.095,"end":368.415,"sentiment":"neutral","sentiment_score":0.13398220669478178}],"sentiment":"neutral","sentiment_score":0.14827838850518069,"channel":0,"num_words":12,"start":365.055,"end":368.415},{"sentences":[{"text":"Yeah.","start":368.40002,"end":368.90002,"sentiment":"neutral","sentiment_score":0.07952464371919632}],"sentiment":"neutral","sentiment_score":0.07952464371919632,"channel":1,"num_words":1,"start":368.40002,"end":368.90002},{"sentences":[{"text":"from the 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today.","start":370.80002,"end":372.74002,"sentiment":"neutral","sentiment_score":0.17293501943349837}],"sentiment":"neutral","sentiment_score":0.17293501943349837,"channel":1,"num_words":10,"start":370.80002,"end":372.74002},{"sentences":[{"text":"Okay.","start":373.695,"end":374.095,"sentiment":"neutral","sentiment_score":0.17877547442913055},{"text":"Alright, man.","start":374.095,"end":374.735,"sentiment":"neutral","sentiment_score":0.31203417479991913},{"text":"Thanks.","start":374.735,"end":375.235,"sentiment":"positive","sentiment_score":0.5056129693984985}],"sentiment":"neutral","sentiment_score":0.32711419835686684,"channel":0,"num_words":4,"start":373.695,"end":375.235},{"sentences":[{"text":"Thank you.","start":375.04,"end":375.68002,"sentiment":"positive","sentiment_score":0.5859608948230743},{"text":"Thanks for your help.","start":375.68002,"end":376.82,"sentiment":"positive","sentiment_score":0.6394735723733902}],"sentiment":"positive","sentiment_score":0.6216360131899515,"channel":1,"num_words":6,"start":375.04,"end":376.82},{"sentences":[{"text":"Yes.","start":377.375,"end":377.615,"sentiment":"positive","sentiment_score":0.3565395474433899},{"text":"Bye.","start":377.615,"end":378.115,"sentiment":"neutral","sentiment_score":-0.0773850828409195}],"sentiment":"neutral","sentiment_score":0.1395772323012352,"channel":0,"num_words":2,"start":377.375,"end":378.115}]},"summary":{"result":"success","short":"The customer, Kuvinder, receives an email from the agent, Ross, regarding a media converter. Kuvinder explains that the system sends signals to a slave computer to stay on their network, and Ross provides Kuvinder with the necessary information to complete the order. Kuvinder requests a picture of the products and a power supply, and Ross agrees to send a revised quote and order the necessary parts."},"intents":{"segments":[{"text":"The system is not that much. It's, like, two to three kilometers.","start_word":90,"end_word":101,"intents":[{"intent":"Discuss system size","confidence_score":0.022958286}]},{"text":"The system is not that much. It's, like, two to three kilometers. Mhmm.","start_word":90,"end_word":102,"intents":[{"intent":"Confirm configuration","confidence_score":0.006763126}]},{"text":"on our network. That's all it is doing. Mhmm.","start_word":120,"end_word":128,"intents":[{"intent":"Confirm connection","confidence_score":0.000051084586}]},{"text":"So is it possible for you if you can just grab me a part number or SKU for those products?","start_word":262,"end_word":281,"intents":[{"intent":"Ask for part number","confidence_score":0.02904363}]},{"text":"Actually, all the product no. You got they got, like, some SKU specific SKU vendor SKU. So I can directly confirm from the vendors from TP Link. And once confirmed, then I can, yeah, give you the update. Yeah.","start_word":305,"end_word":343,"intents":[{"intent":"Update product details","confidence_score":0.1525146}]},{"text":"And once I get you an update, I'll email you. Alright? Yeah.","start_word":701,"end_word":712,"intents":[{"intent":"Request update","confidence_score":0.03851251}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hello. Is this Ross? Yep. Ross speaking. Ross, my name is Govinda. I just received your email from Johnson Control. You send me the reply on my media converter. Yep. Yep. Hi, Felinda. How are you?","start_word":0,"end_word":37,"sentiment":"neutral","sentiment_score":0.10111602395772934},{"text":"Yeah. Pretty good.","start_word":38,"end_word":40,"sentiment":"positive","sentiment_score":0.48457765579223633},{"text":"I thought just give you a ring instead of replying. Email. Uh-huh. Look. This one, I'm not sure. I'm not the IT person or whatever. This is a module we have, and they they existing converter. And that's why I took took the picture and send it to you.","start_word":41,"end_word":89,"sentiment":"neutral","sentiment_score":-0.02457594871520996},{"text":"The system is not that much.","start_word":90,"end_word":95,"sentiment":"negative","sentiment_score":-0.3888996243476868},{"text":"It's, like, two to three kilometers. Mhmm. Mhmm. All it is doing, sending the signal to a slave computer so it can stay Okay. on our network. That's all it is doing. Mhmm. And Mhmm. Mhmm. it's not any for MC 220L, it's not showing me it's a multi or single, but it's gonna go on other end. But Other end it's of the a single same mode. oh, so it's a single mode. Okay. Mhmm. Yeah. Yep. So so that is a single mode, and the other one is, I think, as you're saying, it's gonna be the Centimeters. It is because it has to be multimode. Correct? So you have to multimode. Yes. So which is I think the approximately And distance is what's the approximate distance? yeah. As I'm saying, between two to three kilometer, not far. Okay. Alright. Okay. So, Kuvinder, you sent me some pictures of Yep. so these were the current devices, like, you those guys were using. Right? Yeah. So is it possible for you if you can just grab me a part number or SKU for those products? That that's what I took the Like picture. It's that? got it's got the part number and everything on that, isn't it? No. Actually, all the product no. You got they got, like, some SKU specific SKU vendor SKU. So I can directly confirm from the vendors from TP Link. And once confirmed, then I can, yeah, give you the update. Yeah. Yeah. Be this is Oh, the pictures yes. I'll I have. there is this project. Mhmm. Mhmm. The picture in my original email, which I send it to you, that's what I have. If you see these Mhmm. pictures, K. Mhmm. you will see all That's the model all you number. have. Oh, okay. And total, these are all three products. Right? Sorry? In total, these are all three products Alright. different products. No. No. No. No. Two. Two. I need two. You send me three, but I don't know how you get that from. It's two. One with it's gonna go next to the network switch, and the second one where my MCC two two zero is next to my slave PC. So Okay. it's 2. So I guess m c two two l is the correct product I sent you. Yeah. I I Or believe so. and And all I need, the issue you is include this m c. sorry. On that one, you include that SFP module because I don't wanna take a chance to remove the old one, and it won't work. That's cool. So you Right. include Mhmm. a SFP module in there in your code. And the second one is, as you're saying, it maybe, you MC know, without that MC Anderson. Centimeters. Yeah. And it I don't need SAP module. It's already got fiber connections there. Okay. Yeah. Alright. As as Got you, Colinda. I'll mhmm. yeah. That's what I can see Yes. on Go ahead. on the pic on the picture that fiber cable can go directly in there. You don't need the SAP module for that. For CN. Right? Yeah. Okay. So And then I'll you confirm include one for the power supply as well because I don't wanna power take any supply chance. is not included. Power supply Yeah. is not included. So include that one too in your code. Okay. Okay. Alright. So MC220L is correct one. I need to discuss once again for MCCM. Yeah. Okay. Alright. Got you, Corinda. No worries. I'll directly raise this query again to the vendor, to People Inc. Yep. And once I get you an update, I'll email you. Alright? Yeah. You email me Yes, with sir. all the with the power supply and all this code, and maybe I can give you credit card details over the phone. Sure. We And then can. I'll resend you a revised quote, and then, yeah, we go from there. yeah. Yeah. Because I need it if you dispatch it today, can it reach me tomorrow? Yeah. So if you despise it today, it can be released to you tomorrow because the products I send you, they are all in stock. Yeah. By the way, where are you based in? Look. My office is in Mulgrave, but I'm I want a delivery at my place because I don't go to office in Caroline Spring, Melton, Okay. which So is this is Victory itself. yeah. Yeah. It's within a metropolitan area, not not very far. Okay. Alright. Gotcha. No worries. Okay. I've got you, Kolinda. I'll send you an update once I receive Yeah. from the Tiburon. Yeah. Send Okay? it to me, and then I'll place the order today. Okay. Alright, man.","start_word":96,"end_word":890,"sentiment":"neutral","sentiment_score":0.00867284652572008},{"text":"Thanks. Thank you. Thanks for your help. Yes.","start_word":891,"end_word":898,"sentiment":"positive","sentiment_score":0.59263014793396},{"text":"Bye.","start_word":899,"end_word":899,"sentiment":"neutral","sentiment_score":0.2506098449230194}],"average":{"sentiment":"neutral","sentiment_score":0.015530248381431471}}}}