{"metadata":{"transaction_key":"deprecated","request_id":"019f6eb3-6c89-76c0-bc03-c9550b2cd73d","sha256":"f2c7cd1e0b2b706d15b3da8d9ccd5a42f3fa83824bfc4ac43de7a27ad2fed377","created":"2026-07-17T06:11:21.129Z","duration":5.1119375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":19},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"A calling is not available. Please leave a short message, and it will be sent.","confidence":1.0,"words":[{"word":"a","start":0.24,"end":0.39999998,"confidence":0.6230469,"punctuated_word":"A","sentiment":"negative","sentiment_score":-0.8035455942153931},{"word":"calling","start":0.39999998,"end":0.79999995,"confidence":0.9428711,"punctuated_word":"calling","sentiment":"negative","sentiment_score":-0.7933666706085205},{"word":"is","start":0.79999995,"end":1.12,"confidence":0.99902344,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8360613584518433},{"word":"not","start":1.12,"end":1.36,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8500164747238159},{"word":"available","start":1.36,"end":1.86,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8062635064125061},{"word":"please","start":2.3999999,"end":2.72,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6515275835990906},{"word":"leave","start":2.72,"end":2.96,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5136016011238098},{"word":"a","start":2.96,"end":3.12,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.615182638168335},{"word":"short","start":3.12,"end":3.4399998,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.4772695302963257},{"word":"message","start":3.4399998,"end":3.9399998,"confidence":0.87597656,"punctuated_word":"message,","sentiment":"negative","sentiment_score":-0.3936803340911865},{"word":"and","start":4.0,"end":4.24,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.4064001441001892},{"word":"it","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.5635051727294922},{"word":"will","start":4.4,"end":4.48,"confidence":1.0,"punctuated_word":"will","sentiment":"negative","sentiment_score":-0.3841512203216553},{"word":"be","start":4.48,"end":4.72,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.4684104025363922},{"word":"sent","start":4.72,"end":5.1119375,"confidence":0.93725586,"punctuated_word":"sent.","sentiment":"neutral","sentiment_score":-0.2579140365123749}],"paragraphs":{"transcript":"\nA calling is not available. Please leave a short message, and it will be sent.","paragraphs":[{"sentences":[{"text":"A calling is not available.","start":0.24,"end":1.86,"sentiment":"negative","sentiment_score":-0.8178507208824157},{"text":"Please leave a short message, and it will be sent.","start":2.3999999,"end":5.1119375,"sentiment":"negative","sentiment_score":-0.4731642663478851}],"sentiment":"negative","sentiment_score":-0.5880597511927287,"num_words":15,"start":0.24,"end":5.1119375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: A calling is not available. Please leave a short message, and it will be sent.","paragraphs":[{"sentences":[{"text":"A calling is not available.","start":0.24,"end":1.86,"sentiment":"negative","sentiment_score":-0.8178507208824157},{"text":"Please leave a short message, and it will be sent.","start":2.3999999,"end":5.1119375,"sentiment":"negative","sentiment_score":-0.4731642663478851}],"sentiment":"negative","sentiment_score":-0.5880597511927287,"channel":1,"num_words":15,"start":0.24,"end":5.1119375}]},"summary":{"result":"success","short":"A calling is not available. Please leave a short message, and it will be sent."},"intents":{"segments":[{"text":"Please leave a short message, and it will be sent.","start_word":5,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.73406905}]}]},"sentiments":{"segments":[{"text":"A calling is not available. Please leave a short message, and it will be sent.","start_word":0,"end_word":14,"sentiment":"negative","sentiment_score":-0.5863344669342041}],"average":{"sentiment":"negative","sentiment_score":-0.5863344794825504}}}}