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Wednesday. Yep. Yes, sir. Most probably, sir, would you like to do it in the morning or in the afternoon? I see. Yes, sir. Yes, sir. But I'll be putting this one in the afternoon, sir, just in case you are not in the you just propose a new date, sir. Alright? And, sir, do you mind me asking how many end user do you got in the company? About 300. And are you using the same email, sir? That would be that that would be instilled in the the the same company as in ReadyMed, sir. Right? Okay. I'll be sending the invite right away, sir, and thank you so much for allowing us to introduce your company. Okay. Enjoy your Friday, sir. Thank you. Alright. Bye bye. 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The twentieth, sir?\n\nWeek of the twentieth? Week of the twentieth? Yes, sir. How about on the twenty second, sir? Wednesday.\n\nYep. Yes, sir. Most probably, sir, would you like to do it in the morning or in the afternoon? I see. Yes, sir.\n\nYes, sir. But I'll be putting this one in the afternoon, sir, just in case you are not in the you just propose a new date, sir. Alright? And, sir, do you mind me asking how many end user do you got in the company? About 300.\n\nAnd are you using the same email, sir? That would be that that would be instilled in the the the same company as in ReadyMed, sir. Right? Okay. I'll be sending the invite right away, sir, and thank you so much for allowing us to introduce your company.\n\nOkay. Enjoy your Friday, sir. Thank you. Alright. 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twentieth?","start":82.055,"end":83.115,"sentiment":"neutral","sentiment_score":-0.028268124908208847},{"text":"Week of the twentieth?","start":85.255,"end":86.314995,"sentiment":"neutral","sentiment_score":-0.0424657566472888},{"text":"Yes, sir.","start":89.015,"end":89.835,"sentiment":"neutral","sentiment_score":0.026728395372629166},{"text":"How about on the twenty second, sir?","start":90.055,"end":91.994995,"sentiment":"neutral","sentiment_score":-0.01569895725697279},{"text":"Wednesday.","start":92.83,"end":93.33,"sentiment":"neutral","sentiment_score":-0.12567542493343353}],"sentiment":"neutral","sentiment_score":-0.02583593673383196,"num_words":18,"start":82.055,"end":93.33},{"sentences":[{"text":"Yep.","start":108.395,"end":108.895,"sentiment":"neutral","sentiment_score":-0.01974944584071636},{"text":"Yes, sir.","start":109.034996,"end":109.935,"sentiment":"neutral","sentiment_score":-0.00409455643966794},{"text":"Most probably, sir, would you like to do it in the morning or in the afternoon?","start":111.435,"end":116.015,"sentiment":"neutral","sentiment_score":0.017893914424348623},{"text":"I see.","start":118.07,"end":119.49,"sentiment":"neutral","sentiment_score":-0.08969025686383247},{"text":"Yes, sir.","start":119.91,"end":121.33,"sentiment":"neutral","sentiment_score":-0.20040495693683624}],"sentiment":"neutral","sentiment_score":-0.013992450240513554,"num_words":23,"start":108.395,"end":121.33},{"sentences":[{"text":"Yes, sir.","start":121.75,"end":122.65,"sentiment":"neutral","sentiment_score":0.007074400782585144},{"text":"But I'll be putting this one in the afternoon, sir, just in case you are not in the you just propose a new date, sir.","start":123.91,"end":130.57,"sentiment":"neutral","sentiment_score":-0.034166749231517315},{"text":"Alright?","start":131.35,"end":131.85,"sentiment":"neutral","sentiment_score":0.0685175433754921},{"text":"And, sir, do you mind me asking how many end user do you got in the company?","start":132.595,"end":135.895,"sentiment":"neutral","sentiment_score":0.013723447261487736},{"text":"About 300.","start":137.55501,"end":138.615,"sentiment":"neutral","sentiment_score":0.001439263578504324}],"sentiment":"neutral","sentiment_score":-0.011389899047765327,"num_words":47,"start":121.75,"end":138.615},{"sentences":[{"text":"And are you using the same email, sir?","start":139.07501,"end":141.41501,"sentiment":"neutral","sentiment_score":0.002212208928540349},{"text":"That would be that that would be instilled in the the the same company as in ReadyMed, sir.","start":141.55501,"end":153.84,"sentiment":"neutral","sentiment_score":0.047436806787219316},{"text":"Right?","start":153.84,"end":154.34,"sentiment":"neutral","sentiment_score":0.05963844805955887},{"text":"Okay.","start":155.36,"end":155.86,"sentiment":"neutral","sentiment_score":0.14739800989627838},{"text":"I'll be sending the invite right away, sir, and thank you so much for allowing us to introduce your 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Ashley speaking. Yeah. I'm good, Ronald. Yep. Yep. Yeah. Yep. Yep. Mhmm. Yep. Yep. Yep. Yeah. No. Won't won't be oh, this coming week. Yeah. Maybe in the third week of this month. Yeah. Yeah. Yep. Sorry. Say that again? Yes. I guess so. Yes. Yes. Yep. I haven't got my I haven't got my calendar up at the moment. My laptop has decided to do a an update, so I can't even tell you whether I'm free on that. So I would just suggest put something through, and if it's if it's okay, I'll accept it. If it's not, I'll let you know if there needs to be another time here. It doesn't make any difference to me just whenever whenever I'm available, which, unfortunately, I can't tell you right now. My laptop's doing updates. Yep. Okay. Yep. Yep. That's fine. Yep. About 300. Mhmm. Yeah. Yeah. Nothing's changed. Yep. Yep. That's it. That's the one. Yep. Yep. Okay. Alright. No worries. Thank you. Okay. Okay. Bye. 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Ashley speaking. Yeah. I'm good, Ronald. Yep.\n\nYep. Yeah. Yep. Yep. Mhmm.\n\nYep. Yep. Yep. Yeah. No.\n\nWon't won't be oh, this coming week. Yeah. Maybe in the third week of this month. Yeah. Yeah.\n\nYep. Sorry. Say that again? Yes. I guess so.\n\nYes. Yes. Yep. I haven't got my I haven't got my calendar up at the moment. My laptop has decided to do a an update, so I can't even tell you whether I'm free on that.\n\nSo I would just suggest put something through, and if it's if it's okay, I'll accept it. If it's not, I'll let you know if there needs to be another time here. It doesn't make any difference to me just whenever whenever I'm available, which, unfortunately, I can't tell you right now. My laptop's doing updates. Yep.\n\nOkay. Yep. Yep. That's fine. Yep.\n\nAbout 300. Mhmm. Yeah. Yeah. Nothing's changed.\n\nYep. Yep. That's it. That's the one. Yep.\n\nYep. Okay. Alright. No worries. Thank you.\n\nOkay. Okay. Bye. 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Ashley speaking.\n\nChannel 0: Yeah. Good morning. Ashley, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. I'm good, Ronald. Yep.\n\nChannel 0: Okay. That's wonderful. Actually, I hope you still remember the company because the last time that we\n\nChannel 1: Yep.\n\nChannel 0: touched base with you, it was actually, it's October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister\n\nChannel 1: Yeah.\n\nChannel 0: Baljit Singh, to introduce our company and our services. Name of the company again, Ashley, it's Cloud Solution IT.\n\nChannel 1: Yep. Yep.\n\nChannel 0: We are a managed service provider. We are\n\nChannel 1: Mhmm.\n\nChannel 0: also Microsoft trusted partner\n\nChannel 1: Yep.\n\nChannel 0: providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, Power Apps, and many more. And, reason for my call today, Ashley, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.\n\nChannel 1: Yep.\n\nChannel 0: And\n\nChannel 1: Yep.\n\nChannel 0: we're hoping that you have an available time this coming week, maybe on second or third week of this month.\n\nChannel 1: Yeah. No. Won't won't be oh, this coming week. Yeah. Maybe in the third week of this month.\n\nYeah. Yeah.\n\nChannel 0: Third third week.\n\nChannel 1: Yep.\n\nChannel 0: The twentieth, sir? Week of the twentieth?\n\nChannel 1: Sorry. Say that again?\n\nChannel 0: Week of the twentieth?\n\nChannel 1: Yes. I guess so. Yes. Yes.\n\nChannel 0: Yes, sir.\n\nChannel 1: Yep.\n\nChannel 0: How about on the twenty second, sir?\n\nChannel 1: I haven't\n\nChannel 0: Wednesday.\n\nChannel 1: got my I haven't got my calendar up at the moment. My laptop has decided to do a an update, so I can't even tell you whether I'm free on that. So I would just suggest put something through, and if it's if it's okay, I'll accept it. If it's not, I'll let you know\n\nChannel 0: Yep.\n\nChannel 1: if\n\nChannel 0: Yes,\n\nChannel 1: there needs\n\nChannel 0: sir.\n\nChannel 1: to be another time here.\n\nChannel 0: Most probably, sir, would you like to do it in the morning or in the afternoon?\n\nChannel 1: It doesn't make any difference to me just whenever\n\nChannel 0: I\n\nChannel 1: whenever I'm available,\n\nChannel 0: see.\n\nChannel 1: which, unfortunately,\n\nChannel 0: Yes,\n\nChannel 1: I can't tell you right\n\nChannel 0: sir.\n\nChannel 1: now.\n\nChannel 0: Yes,\n\nChannel 1: My\n\nChannel 0: sir.\n\nChannel 1: laptop's doing updates. Yep.\n\nChannel 0: But I'll be putting this one in the afternoon, sir, just in case\n\nChannel 1: Okay.\n\nChannel 0: you are not in the you just propose a new date, sir.\n\nChannel 1: Yep. Yep.\n\nChannel 0: Alright?\n\nChannel 1: That's fine. Yep.\n\nChannel 0: And, sir, do you mind me asking how many end user do you got in the company?\n\nChannel 1: About 300.\n\nChannel 0: About 300.\n\nChannel 1: Mhmm.\n\nChannel 0: And are you using the same email, sir? That would be\n\nChannel 1: Yeah. Yeah. Nothing's changed. Yep.\n\nChannel 0: that that would be instilled in the the the same company as in ReadyMed, sir.\n\nChannel 1: Yep.\n\nChannel 0: Right?\n\nChannel 1: That's it. That's the one.\n\nChannel 0: Okay.\n\nChannel 1: Yep. Yep.\n\nChannel 0: I'll be sending the invite right away, sir, and thank you so much for\n\nChannel 1: Okay.\n\nChannel 0: allowing\n\nChannel 1: Alright.\n\nChannel 0: us to introduce your company.\n\nChannel 1: No\n\nChannel 0: Okay.\n\nChannel 1: worries.\n\nChannel 0: Enjoy\n\nChannel 1: Thank you.\n\nChannel 0: your Friday,\n\nChannel 1: Okay.\n\nChannel 0: sir. Thank you.\n\nChannel 1: Okay. Bye.\n\nChannel 0: Alright. Bye bye. Bye bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.48,"end":0.88,"sentiment":"neutral","sentiment_score":0.012878136709332466},{"text":"Ashley speaking.","start":0.88,"end":1.78,"sentiment":"neutral","sentiment_score":0.021021096035838127}],"sentiment":"neutral","sentiment_score":0.01830677626033624,"channel":1,"num_words":3,"start":0.48,"end":1.78},{"sentences":[{"text":"Yeah.","start":3.12,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.1246468871831894},{"text":"Good morning.","start":3.4399998,"end":4.1,"sentiment":"positive","sentiment_score":0.40653808414936066},{"text":"Ashley, it's Ronald from Cloud Solution IT.","start":4.48,"end":8.34,"sentiment":"neutral","sentiment_score":0.27554271263735636},{"text":"How are you doing 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cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, Power Apps, and many more.","start":45.445,"end":56.265,"sentiment":"neutral","sentiment_score":0.09352426692133858},{"text":"And, reason for my call today, Ashley, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future 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They offer cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and more. The customer is unable to schedule a meeting for the current week due to his laptop updating, but suggests a meeting in the third week of the month. The customer also asks about the number of employees and email address, and the agent provides the information."},"intents":{"segments":[{"text":"And, reason for my call today, Ashley, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. Yep.","start_word":128,"end_word":158,"intents":[{"intent":"Arrange introductory meeting","confidence_score":0.0057658}]},{"text":"My laptop has decided to do a an update, so I can't even tell you whether I'm free on that. 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We are Mhmm. also Microsoft trusted partner Yep. providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, Power Apps, and many more. And, reason for my call today, Ashley, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. Yep. And Yep. we're hoping that you have an available time this coming week, maybe on second or third week of this month. Yeah. No. Won't won't be oh, this coming week. Yeah. Maybe in the third week of this month. Yeah. Yeah. Third third week. Yep. The twentieth, sir? Week of the twentieth? Sorry. Say that again? Week of the twentieth? Yes. I guess so. Yes. Yes. Yes, sir. Yep. How about on the twenty second, sir? I haven't Wednesday. got my I haven't got my calendar up at the moment. My laptop has decided to do a an update, so I can't even tell you whether I'm free on that. So I would just suggest put something through, and if it's if it's okay, I'll accept it. If it's not, I'll let you know Yep. if Yes, there needs sir. to be another time here. Most probably, sir, would you like to do it in the morning or in the afternoon? It doesn't make any difference to me just whenever I whenever I'm available, see. which, unfortunately, Yes, I can't tell you right sir. now. Yes, My sir. laptop's doing updates. Yep. But I'll be putting this one in the afternoon, sir, just in case Okay. you are not in the you just propose a new date, sir. Yep. Yep. Alright? That's fine. Yep. And, sir, do you mind me asking how many end user do you got in the company? About 300. About 300. Mhmm. And are you using the same email, sir? That would be Yeah. Yeah. Nothing's changed. Yep. that that would be instilled in the the the same company as in ReadyMed, sir. Yep. Right? That's it. That's the one. Okay. Yep. 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