{"metadata":{"transaction_key":"deprecated","request_id":"019fda12-4842-7341-8e45-3c72d57ea40c","sha256":"5f045760526bbcff57a9174d634b9bb9b9ebdb2ba8c722640da1eb1aa604fa19","created":"2026-08-07T02:34:20.121Z","duration":8.495937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":11,"output_tokens":11},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":11,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"Yes. Hi. Good afternoon, Jim.","confidence":0.94506836,"words":[{"word":"yes","start":3.52,"end":3.84,"confidence":0.9819336,"punctuated_word":"Yes.","sentiment":"positive","sentiment_score":0.3469539284706116},{"word":"hi","start":3.84,"end":4.34,"confidence":0.98828125,"punctuated_word":"Hi.","sentiment":"positive","sentiment_score":0.719674825668335},{"word":"good","start":4.64,"end":4.7999997,"confidence":0.89453125,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.8577989935874939},{"word":"afternoon","start":4.7999997,"end":5.2999997,"confidence":0.94506836,"punctuated_word":"afternoon,","sentiment":"positive","sentiment_score":0.8290879726409912},{"word":"jim","start":5.44,"end":5.94,"confidence":0.62268066,"punctuated_word":"Jim.","sentiment":"positive","sentiment_score":0.5159109830856323}],"paragraphs":{"transcript":"\nYes. Hi. Good afternoon, Jim.","paragraphs":[{"sentences":[{"text":"Yes.","start":3.52,"end":3.84,"sentiment":"positive","sentiment_score":0.3469539284706116},{"text":"Hi.","start":3.84,"end":4.34,"sentiment":"positive","sentiment_score":0.719674825668335},{"text":"Good afternoon, Jim.","start":4.64,"end":5.94,"sentiment":"positive","sentiment_score":0.7342659831047058}],"sentiment":"positive","sentiment_score":0.6538853406906128,"num_words":5,"start":3.52,"end":5.94}]}}]},{"alternatives":[{"transcript":"Hello?","confidence":0.9831543,"words":[{"word":"hello","start":1.1999999,"end":1.6999999,"confidence":0.9831543,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.07371342182159424}],"paragraphs":{"transcript":"\nHello?","paragraphs":[{"sentences":[{"text":"Hello?","start":1.1999999,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.07371342182159424}],"sentiment":"neutral","sentiment_score":0.07371342182159424,"num_words":1,"start":1.1999999,"end":1.6999999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yes. Hi. Good afternoon, Jim.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.1999999,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.07371342182159424}],"sentiment":"neutral","sentiment_score":0.07371342182159424,"channel":1,"num_words":1,"start":1.1999999,"end":1.6999999},{"sentences":[{"text":"Yes.","start":3.52,"end":3.84,"sentiment":"positive","sentiment_score":0.3469539284706116},{"text":"Hi.","start":3.84,"end":4.34,"sentiment":"positive","sentiment_score":0.719674825668335},{"text":"Good afternoon, Jim.","start":4.64,"end":5.94,"sentiment":"positive","sentiment_score":0.7342659831047058}],"sentiment":"positive","sentiment_score":0.6538853406906128,"channel":0,"num_words":5,"start":3.52,"end":5.94}]},"summary":{"result":"success","short":"Hello? Yes. Hi. Good afternoon, Jim."},"intents":{"segments":[{"text":"Good afternoon, Jim.","start_word":3,"end_word":5,"intents":[{"intent":"Introduce oneself","confidence_score":0.015788238}]}]},"sentiments":{"segments":[{"text":"Hello?","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.07371342182159424},{"text":"Yes. Hi. Good afternoon, Jim.","start_word":1,"end_word":5,"sentiment":"positive","sentiment_score":0.6878032088279724}],"average":{"sentiment":"positive","sentiment_score":0.576150504025546}}}}