{"metadata":{"transaction_key":"deprecated","request_id":"019f59de-949a-7013-9e45-3972a463770d","sha256":"60007a5bd82a2d031f58feca13248fda3ebb40958b7967cf26960a561fbb5039","created":"2026-07-13T05:06:27.757Z","duration":5.1119375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":17},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Name and reason for calling, I'll see if this person is available.","confidence":1.0,"words":[{"word":"name","start":0.32,"end":0.48,"confidence":0.9550781,"punctuated_word":"Name","sentiment":"neutral","sentiment_score":-0.1010948196053505},{"word":"and","start":0.48,"end":0.88,"confidence":0.98828125,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.11089830845594406},{"word":"reason","start":0.88,"end":1.1999999,"confidence":0.9892578,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.16669192910194397},{"word":"for","start":1.1999999,"end":1.36,"confidence":0.9941406,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.032064005732536316},{"word":"calling","start":1.36,"end":1.8399999,"confidence":0.81518555,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.13305555284023285},{"word":"i'll","start":1.8399999,"end":2.08,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.08501138538122177},{"word":"see","start":2.08,"end":2.24,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.06710004806518555},{"word":"if","start":2.24,"end":2.3999999,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.05412653833627701},{"word":"this","start":2.3999999,"end":2.56,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.12763701379299164},{"word":"person","start":2.56,"end":2.96,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.08803175389766693},{"word":"is","start":2.96,"end":3.1999998,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.05964557826519013},{"word":"available","start":3.1999998,"end":3.6999998,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.08286821842193604}],"paragraphs":{"transcript":"\nName and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Name and reason for calling, I'll see if this person is available.","start":0.32,"end":3.6999998,"sentiment":"neutral","sentiment_score":-0.09235209599137306}],"sentiment":"neutral","sentiment_score":-0.09235209599137306,"num_words":12,"start":0.32,"end":3.6999998}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Name and reason for calling, I'll see if this person is available.","start":0.32,"end":3.6999998,"sentiment":"neutral","sentiment_score":-0.09235209599137306}],"sentiment":"neutral","sentiment_score":-0.09235209599137306,"channel":1,"num_words":12,"start":0.32,"end":3.6999998}]},"summary":{"result":"success","short":"Name and reason for calling, I'll see if this person is available."},"intents":{"segments":[{"text":"Name and reason for calling, I'll see if this person is available.","start_word":1,"end_word":12,"intents":[{"intent":"Evaluate caller availability","confidence_score":0.008470231}]}]},"sentiments":{"segments":[{"text":"Name and reason for calling, I'll see if this person is available.","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":-0.0952986106276512}],"average":{"sentiment":"neutral","sentiment_score":-0.09529861281899844}}}}