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to Assumption College Warwick. Be advised, the menu options have changed. Press 1 for reception. Press 2 for finance. Press 3 for enrollments.\n\nPress 4 for careers. Press 8 to leave an absentee message. Please provide full name and absence reason. Good morning. Assumption College.\n\nDonna speaking. Joel Atwood. Oh, you would have to ring the Toowoomba Catholic Schools office. He isn't here at our college. He works from our Toowoomba office.\n\nI'd have to Google it for It is 46074 63 71400. No problem. Thank you. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Welcome to Assumption College Warwick.","start":0.24,"end":2.26,"sentiment":"neutral","sentiment_score":0.22827506363391875},{"text":"Be advised, the menu options have changed.","start":3.12,"end":5.94,"sentiment":"neutral","sentiment_score":-0.010192767583898135},{"text":"Press 1 for reception.","start":6.8799996,"end":8.34,"sentiment":"neutral","sentiment_score":0.0014258390292525291},{"text":"Press 2 for finance.","start":9.28,"end":10.66,"sentiment":"neutral","sentiment_score":0.00639111059717834},{"text":"Press 3 for enrollments.","start":11.679999,"end":13.139999,"sentiment":"neutral","sentiment_score":0.010728213004767895}],"sentiment":"neutral","sentiment_score":0.04767527481696258,"num_words":24,"start":0.24,"end":13.139999},{"sentences":[{"text":"Press 4 for careers.","start":14.16,"end":15.62,"sentiment":"neutral","sentiment_score":0.0022365425247699022},{"text":"Press 8 to leave an absentee message.","start":16.615,"end":18.875,"sentiment":"neutral","sentiment_score":-0.038207609339484146},{"text":"Please provide full name and absence reason.","start":19.814999,"end":22.474998,"sentiment":"neutral","sentiment_score":-0.07827619463205338},{"text":"Good morning.","start":37.25,"end":37.81,"sentiment":"neutral","sentiment_score":0.19294527173042297},{"text":"Assumption College.","start":37.81,"end":38.690002,"sentiment":"neutral","sentiment_score":0.11914941668510437}],"sentiment":"neutral","sentiment_score":-0.008284140039574017,"num_words":22,"start":14.16,"end":38.690002},{"sentences":[{"text":"Donna speaking.","start":38.690002,"end":39.510002,"sentiment":"neutral","sentiment_score":0.03442541789263487},{"text":"Joel Atwood.","start":46.305,"end":47.205,"sentiment":"neutral","sentiment_score":0.0003495666605886072},{"text":"Oh, you would have to ring the Toowoomba Catholic Schools office.","start":47.265,"end":50.565,"sentiment":"neutral","sentiment_score":-0.05866980823603543},{"text":"He isn't here at our college.","start":51.825,"end":53.825,"sentiment":"neutral","sentiment_score":-0.05773506313562393},{"text":"He works from our Toowoomba office.","start":53.825,"end":55.684998,"sentiment":"neutral","sentiment_score":-0.03271530227114757}],"sentiment":"neutral","sentiment_score":-0.041426670886317477,"num_words":27,"start":38.690002,"end":55.684998},{"sentences":[{"text":"I'd have to Google it for It is 46074 63 71400.","start":61.01,"end":80.83499,"sentiment":"neutral","sentiment_score":-0.013387245316566392},{"text":"No problem.","start":84.810936,"end":85.53094,"sentiment":"positive","sentiment_score":0.41312672197818756},{"text":"Thank you.","start":85.53094,"end":86.270935,"sentiment":"positive","sentiment_score":0.4517076760530472},{"text":"Bye.","start":86.410934,"end":86.910934,"sentiment":"neutral","sentiment_score":0.2457207143306732},{"text":"Bye.","start":87.53094,"end":88.03094,"sentiment":"neutral","sentiment_score":0.10080181062221528}],"sentiment":"neutral","sentiment_score":0.11346656603136045,"num_words":17,"start":61.01,"end":88.03094}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Welcome to Assumption College Warwick. Be advised, the menu options have changed. Press 1 for reception. Press 2 for finance. Press 3 for enrollments.\n\nPress 4 for careers. Press 8 to leave an absentee message. Please provide full name and absence reason. Good morning. Assumption College.\n\nDonna speaking.\n\nChannel 0: Yes, dear. Good morning. I'm looking for Joel Atwood.\n\nChannel 1: Joel Atwood. Oh, you would have to ring the Toowoomba Catholic Schools office. He isn't\n\nChannel 0: Mhmm.\n\nChannel 1: here at our college. He works from our Toowoomba office.\n\nChannel 0: Alright. May I know the number to call?\n\nChannel 1: I'd have to Google it for It is 46074\n\nChannel 0: Mhmm. Mhmm.\n\nChannel 1: 63\n\nChannel 0: Mhmm.\n\nChannel 1: 71400.\n\nChannel 0: Okay, Garrett. Thank you.\n\nChannel 1: No problem. Thank you. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Welcome to Assumption College Warwick.","start":0.24,"end":2.26,"sentiment":"neutral","sentiment_score":0.22827506363391875},{"text":"Be advised, the menu options have changed.","start":3.12,"end":5.94,"sentiment":"neutral","sentiment_score":-0.010192767583898135},{"text":"Press 1 for reception.","start":6.8799996,"end":8.34,"sentiment":"neutral","sentiment_score":0.0014258390292525291},{"text":"Press 2 for finance.","start":9.28,"end":10.66,"sentiment":"neutral","sentiment_score":0.00639111059717834},{"text":"Press 3 for enrollments.","start":11.679999,"end":13.139999,"sentiment":"neutral","sentiment_score":0.010728213004767895}],"sentiment":"neutral","sentiment_score":0.04767527481696258,"channel":1,"num_words":24,"start":0.24,"end":13.139999},{"sentences":[{"text":"Press 4 for careers.","start":14.16,"end":15.62,"sentiment":"neutral","sentiment_score":0.0022365425247699022},{"text":"Press 8 to leave an absentee message.","start":16.615,"end":18.875,"sentiment":"neutral","sentiment_score":-0.038207609339484146},{"text":"Please provide full name and absence reason.","start":19.814999,"end":22.474998,"sentiment":"neutral","sentiment_score":-0.07827619463205338},{"text":"Good morning.","start":37.25,"end":37.81,"sentiment":"neutral","sentiment_score":0.19294527173042297},{"text":"Assumption College.","start":37.81,"end":38.690002,"sentiment":"neutral","sentiment_score":0.11914941668510437}],"sentiment":"neutral","sentiment_score":-0.008284140039574017,"channel":1,"num_words":22,"start":14.16,"end":38.690002},{"sentences":[{"text":"Donna speaking.","start":38.690002,"end":39.510002,"sentiment":"neutral","sentiment_score":0.03442541789263487}],"sentiment":"neutral","sentiment_score":0.03442541789263487,"channel":1,"num_words":2,"start":38.690002,"end":39.510002},{"sentences":[{"text":"Yes, dear.","start":40.86,"end":41.42,"sentiment":"neutral","sentiment_score":0.1126725859940052},{"text":"Good morning.","start":41.42,"end":42.08,"sentiment":"neutral","sentiment_score":0.20547091960906982},{"text":"I'm looking for Joel Atwood.","start":42.22,"end":44.24,"sentiment":"neutral","sentiment_score":0.022524258121848106}],"sentiment":"neutral","sentiment_score":0.0832120335350434,"channel":0,"num_words":9,"start":40.86,"end":44.24},{"sentences":[{"text":"Joel Atwood.","start":46.305,"end":47.205,"sentiment":"neutral","sentiment_score":0.0003495666605886072},{"text":"Oh, you would have to ring the Toowoomba Catholic Schools office.","start":47.265,"end":50.565,"sentiment":"neutral","sentiment_score":-0.05866980823603543},{"text":"He isn't","start":51.825,"end":52.545,"sentiment":"neutral","sentiment_score":-0.07916762679815292}],"sentiment":"neutral","sentiment_score":-0.05353360072476789,"channel":1,"num_words":15,"start":46.305,"end":52.545},{"sentences":[{"text":"Mhmm.","start":52.355,"end":52.855,"sentiment":"neutral","sentiment_score":-0.06496933847665787}],"sentiment":"neutral","sentiment_score":-0.06496933847665787,"channel":0,"num_words":1,"start":52.355,"end":52.855},{"sentences":[{"text":"here at our college.","start":52.545,"end":53.825,"sentiment":"neutral","sentiment_score":-0.047018781304359436},{"text":"He works from our Toowoomba office.","start":53.825,"end":55.684998,"sentiment":"neutral","sentiment_score":-0.03271530227114757}],"sentiment":"neutral","sentiment_score":-0.03843669388443231,"channel":1,"num_words":10,"start":52.545,"end":55.684998},{"sentences":[{"text":"Alright.","start":56.594997,"end":57.074997,"sentiment":"neutral","sentiment_score":-0.000673516362439841},{"text":"May I know the number to call?","start":57.074997,"end":58.695,"sentiment":"neutral","sentiment_score":-0.012232470725263869}],"sentiment":"neutral","sentiment_score":-0.010787601429910865,"channel":0,"num_words":8,"start":56.594997,"end":58.695},{"sentences":[{"text":"I'd have to Google it for It is 46074","start":61.01,"end":76.095,"sentiment":"neutral","sentiment_score":-0.015668995212763548}],"sentiment":"neutral","sentiment_score":-0.015668995212763548,"channel":1,"num_words":9,"start":61.01,"end":76.095},{"sentences":[{"text":"Mhmm.","start":75.915,"end":75.994995,"sentiment":"neutral","sentiment_score":-0.007611815351992845},{"text":"Mhmm.","start":75.994995,"end":76.494995,"sentiment":"neutral","sentiment_score":-0.005372457206249237}],"sentiment":"neutral","sentiment_score":-0.006492136279121041,"channel":0,"num_words":2,"start":75.915,"end":76.494995},{"sentences":[{"text":"63","start":76.095,"end":77.695,"sentiment":"neutral","sentiment_score":-0.004900031723082066}],"sentiment":"neutral","sentiment_score":-0.004900031723082066,"channel":1,"num_words":1,"start":76.095,"end":77.695},{"sentences":[{"text":"Mhmm.","start":77.435,"end":77.935,"sentiment":"neutral","sentiment_score":-0.004321083892136812}],"sentiment":"neutral","sentiment_score":-0.004321083892136812,"channel":0,"num_words":1,"start":77.435,"end":77.935},{"sentences":[{"text":"71400.","start":77.695,"end":80.83499,"sentiment":"neutral","sentiment_score":-0.001338709844276309}],"sentiment":"neutral","sentiment_score":-0.001338709844276309,"channel":1,"num_words":1,"start":77.695,"end":80.83499},{"sentences":[{"text":"Okay, Garrett.","start":82.314995,"end":83.435,"sentiment":"neutral","sentiment_score":0.08449885994195938},{"text":"Thank you.","start":83.435,"end":84.255,"sentiment":"positive","sentiment_score":0.4274797588586807}],"sentiment":"neutral","sentiment_score":0.25598930940032005,"channel":0,"num_words":4,"start":82.314995,"end":84.255},{"sentences":[{"text":"No problem.","start":84.810936,"end":85.53094,"sentiment":"positive","sentiment_score":0.41312672197818756},{"text":"Thank you.","start":85.53094,"end":86.270935,"sentiment":"positive","sentiment_score":0.4517076760530472},{"text":"Bye.","start":86.410934,"end":86.910934,"sentiment":"neutral","sentiment_score":0.2457207143306732},{"text":"Bye.","start":87.53094,"end":88.03094,"sentiment":"neutral","sentiment_score":0.10080181062221528}],"sentiment":"positive","sentiment_score":0.346031886835893,"channel":1,"num_words":6,"start":84.810936,"end":88.03094}]},"summary":{"result":"success","short":"The customer calls Assstrap College Warwick looking for Joel Atwood. The representative informs the customer that Joel works from their To Bungeomba office and provides the phone number for the Catholic schools office. The customer thanks the representative and ends the call."},"intents":{"segments":[{"text":"I'm looking for Joel Atwood. Joel Atwood.","start_word":52,"end_word":58,"intents":[{"intent":"Locate joel atwood","confidence_score":0.012028531}]}]},"sentiments":{"segments":[{"text":"Welcome to Assumption College Warwick. Be advised, the menu options have changed. Press 1 for reception. Press 2 for finance. Press 3 for enrollments. Press 4 for careers. Press 8 to leave an absentee message. Please provide full name and absence reason. Good morning. Assumption College. Donna speaking. Yes, dear. Good morning. I'm looking for Joel Atwood. Joel Atwood. Oh, you would have to ring the Toowoomba Catholic Schools office. He isn't Mhmm. here at our college. He works from our Toowoomba office. Alright. May I know the number to call? I'd have to Google it for It is 46074 Mhmm. Mhmm. 63 Mhmm. 71400. Okay, Garrett.","start_word":0,"end_word":106,"sentiment":"neutral","sentiment_score":0.009176158346235752},{"text":"Thank you. No problem. Thank you.","start_word":107,"end_word":112,"sentiment":"positive","sentiment_score":0.43133115768432617},{"text":"Bye. Bye.","start_word":113,"end_word":114,"sentiment":"neutral","sentiment_score":0.19079522788524628}],"average":{"sentiment":"neutral","sentiment_score":0.034908314755088404}}}}