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Yeah. Good afternoon. Jeroen, it's Ronald from Cloud Solution IT. And how are you doing today?\n\nI'm doing wonderful. Thank you for asking. Jerome, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, sir, it's Cloud Solution IT.\n\nMhmm. Mhmm. Alright. Got it, sir. Okay.\n\nNo worries. But thank you so much for answering my call again, sir. Alright. Thank you. 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If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Good afternoon. Yaron speaking. I'm good. Thanks, sir. Ronald, how are you? Ronald, I am no longer involved with with the company. I've I've sold the company, and I'm no longer involved in any of the business operations. So I'm afraid I won't be able to add much value for you. No problem. Have a nice day. Bye bye. 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If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Good afternoon.\n\nYaron speaking. I'm good. Thanks, sir. Ronald, how are you? Ronald, I am no longer involved with with the company.\n\nI've I've sold the company, and I'm no longer involved in any of the business operations. So I'm afraid I won't be able to add much value for you. No problem. Have a nice day. Bye bye.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.027500875294208527},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.98,"sentiment":"neutral","sentiment_score":0.016643581620883197},{"text":"Thanks.","start":11.44,"end":11.94,"sentiment":"neutral","sentiment_score":0.2884077727794647},{"text":"Please stay on the line.","start":12.365,"end":13.825,"sentiment":"neutral","sentiment_score":0.16832311153411866},{"text":"Good afternoon.","start":20.845001,"end":21.485,"sentiment":"neutral","sentiment_score":0.24432700127363205}],"sentiment":"neutral","sentiment_score":0.07649902056902647,"num_words":25,"start":0.16,"end":21.485},{"sentences":[{"text":"Yaron speaking.","start":21.485,"end":22.224998,"sentiment":"neutral","sentiment_score":0.15026778727769852},{"text":"I'm good.","start":31.58,"end":31.98,"sentiment":"positive","sentiment_score":0.41781651973724365},{"text":"Thanks, sir.","start":31.98,"end":32.54,"sentiment":"positive","sentiment_score":0.5136460661888123},{"text":"Ronald, how are you?","start":32.54,"end":33.52,"sentiment":"neutral","sentiment_score":0.2934742756187916},{"text":"Ronald, I am no longer involved with with the company.","start":62.21,"end":66.455,"sentiment":"neutral","sentiment_score":-0.17018743604421616}],"sentiment":"neutral","sentiment_score":0.08177417442202568,"num_words":20,"start":21.485,"end":66.455},{"sentences":[{"text":"I've I've sold the company, and I'm no longer involved in any of the business operations.","start":66.675,"end":72.775,"sentiment":"neutral","sentiment_score":-0.19372331071645021},{"text":"So I'm afraid I won't be able to add much value for you.","start":72.915,"end":77.495,"sentiment":"neutral","sentiment_score":-0.14847604701152214},{"text":"No problem.","start":85.96,"end":86.52,"sentiment":"neutral","sentiment_score":0.2721822038292885},{"text":"Have a nice day.","start":86.52,"end":87.32,"sentiment":"positive","sentiment_score":0.379560686647892},{"text":"Bye bye.","start":87.32,"end":88.06,"sentiment":"neutral","sentiment_score":0.1648561954498291}],"sentiment":"neutral","sentiment_score":-0.07128221722873482,"num_words":37,"start":66.675,"end":88.06},{"sentences":[{"text":"Bye.","start":89.88,"end":90.38,"sentiment":"neutral","sentiment_score":0.115587018430233}],"sentiment":"neutral","sentiment_score":0.115587018430233,"num_words":1,"start":89.88,"end":90.38}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Ronald.\n\nChannel 1: Thanks. Please stay on the line. Good afternoon. Yaron speaking.\n\nChannel 0: Yeah. Good afternoon. Jeroen, it's Ronald from Cloud Solution IT. And how are you doing today?\n\nChannel 1: I'm good. Thanks, sir. Ronald, how are you?\n\nChannel 0: I'm doing wonderful. Thank you for asking. Jerome, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, sir, it's Cloud Solution IT.\n\nChannel 1: Ronald, I am no longer involved with with\n\nChannel 0: Mhmm.\n\nChannel 1: the company. I've I've sold the company, and I'm no longer involved in any of the business operations. 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Thank you.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.027500875294208527},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.98,"sentiment":"neutral","sentiment_score":0.016643581620883197}],"sentiment":"neutral","sentiment_score":0.017282245954608217,"channel":1,"num_words":17,"start":0.16,"end":4.98},{"sentences":[{"text":"Ronald.","start":6.48,"end":6.98,"sentiment":"neutral","sentiment_score":0.05375629663467407}],"sentiment":"neutral","sentiment_score":0.05375629663467407,"channel":0,"num_words":1,"start":6.48,"end":6.98},{"sentences":[{"text":"Thanks.","start":11.44,"end":11.94,"sentiment":"neutral","sentiment_score":0.2884077727794647},{"text":"Please stay on the line.","start":12.365,"end":13.825,"sentiment":"neutral","sentiment_score":0.16832311153411866},{"text":"Good 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good.","start":31.58,"end":31.98,"sentiment":"positive","sentiment_score":0.41781651973724365},{"text":"Thanks, sir.","start":31.98,"end":32.54,"sentiment":"positive","sentiment_score":0.5136460661888123},{"text":"Ronald, how are you?","start":32.54,"end":33.52,"sentiment":"neutral","sentiment_score":0.2934742756187916}],"sentiment":"positive","sentiment_score":0.37960278429090977,"channel":1,"num_words":8,"start":31.58,"end":33.52},{"sentences":[{"text":"I'm doing wonderful.","start":33.870003,"end":35.25,"sentiment":"positive","sentiment_score":0.6773370901743571},{"text":"Thank you for asking.","start":35.39,"end":36.45,"sentiment":"positive","sentiment_score":0.5457835644483566},{"text":"Jerome, I hope you still remember the company because the last time that we touch base with you, it was February of this year.","start":37.31,"end":44.925,"sentiment":"neutral","sentiment_score":0.04957782259831826},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":45.385,"end":55.98,"sentiment":"neutral","sentiment_score":0.0582810397501345},{"text":"Name of the company again, sir, it's Cloud Solution IT.","start":56.76,"end":60.3,"sentiment":"neutral","sentiment_score":0.02819453291594982}],"sentiment":"neutral","sentiment_score":0.10677274519248921,"channel":0,"num_words":68,"start":33.870003,"end":60.3},{"sentences":[{"text":"Ronald, I am no longer involved with with","start":62.21,"end":65.715004,"sentiment":"neutral","sentiment_score":-0.1806226596236229}],"sentiment":"neutral","sentiment_score":-0.1806226596236229,"channel":1,"num_words":8,"start":62.21,"end":65.715004},{"sentences":[{"text":"Mhmm.","start":65.56,"end":66.06,"sentiment":"neutral","sentiment_score":-0.138579323887825}],"sentiment":"neutral","sentiment_score":-0.138579323887825,"channel":0,"num_words":1,"start":65.56,"end":66.06},{"sentences":[{"text":"the company.","start":65.715004,"end":66.455,"sentiment":"neutral","sentiment_score":-0.1284465417265892},{"text":"I've I've sold the company, and I'm no longer involved in any of the business operations.","start":66.675,"end":72.775,"sentiment":"neutral","sentiment_score":-0.19372331071645021},{"text":"So I'm afraid I won't","start":72.915,"end":74.195,"sentiment":"neutral","sentiment_score":-0.22912009060382843}],"sentiment":"neutral","sentiment_score":-0.19574202208415323,"channel":1,"num_words":23,"start":65.715004,"end":74.195},{"sentences":[{"text":"Mhmm.","start":74.175,"end":74.675,"sentiment":"neutral","sentiment_score":-0.21553128957748413}],"sentiment":"neutral","sentiment_score":-0.21553128957748413,"channel":0,"num_words":1,"start":74.175,"end":74.675},{"sentences":[{"text":"be able to add much value for you.","start":74.195,"end":77.495,"sentiment":"neutral","sentiment_score":-0.09807351976633072}],"sentiment":"neutral","sentiment_score":-0.09807351976633072,"channel":1,"num_words":8,"start":74.195,"end":77.495},{"sentences":[{"text":"Alright.","start":78.815,"end":79.315,"sentiment":"neutral","sentiment_score":0.039627570658922195},{"text":"Got it, sir.","start":80.015,"end":80.995,"sentiment":"neutral","sentiment_score":0.06907432898879051},{"text":"Okay.","start":81.506874,"end":82.006874,"sentiment":"neutral","sentiment_score":0.0892007127404213},{"text":"No worries.","start":82.546875,"end":83.28687,"sentiment":"neutral","sentiment_score":0.10063239932060242},{"text":"But thank you so much for answering my call again, sir.","start":83.34688,"end":85.76688,"sentiment":"positive","sentiment_score":0.3381978842345151}],"sentiment":"neutral","sentiment_score":0.23652737753258812,"channel":0,"num_words":18,"start":78.815,"end":85.76688},{"sentences":[{"text":"No problem.","start":85.96,"end":86.52,"sentiment":"neutral","sentiment_score":0.2721822038292885},{"text":"Have a nice day.","start":86.52,"end":87.32,"sentiment":"positive","sentiment_score":0.379560686647892},{"text":"Bye","start":87.32,"end":87.56,"sentiment":"neutral","sentiment_score":0.16734695434570312}],"sentiment":"neutral","sentiment_score":0.3185648726565497,"channel":1,"num_words":7,"start":85.96,"end":87.56},{"sentences":[{"text":"Alright.","start":87.42688,"end":87.906876,"sentiment":"neutral","sentiment_score":0.17816363275051117}],"sentiment":"neutral","sentiment_score":0.17816363275051117,"channel":0,"num_words":1,"start":87.42688,"end":87.906876},{"sentences":[{"text":"bye.","start":87.56,"end":88.06,"sentiment":"neutral","sentiment_score":0.16236543655395508}],"sentiment":"neutral","sentiment_score":0.16236543655395508,"channel":1,"num_words":1,"start":87.56,"end":88.06},{"sentences":[{"text":"Thank you.","start":87.906876,"end":88.62688,"sentiment":"positive","sentiment_score":0.39413590729236603},{"text":"Have a good day.","start":88.62688,"end":89.26688,"sentiment":"positive","sentiment_score":0.4156259447336197},{"text":"Thank you.","start":89.26688,"end":90.006874,"sentiment":"positive","sentiment_score":0.35439150035381317}],"sentiment":"positive","sentiment_score":0.39494482427835464,"channel":0,"num_words":8,"start":87.906876,"end":90.006874},{"sentences":[{"text":"Bye.","start":89.88,"end":90.38,"sentiment":"neutral","sentiment_score":0.115587018430233}],"sentiment":"neutral","sentiment_score":0.115587018430233,"channel":1,"num_words":1,"start":89.88,"end":90.38}]},"summary":{"result":"success","short":"A representative from Cloud Solution IT, Ronald, calls Yaron to introduce their company and offer their services, but Yaron informs him that he sold the company and is no longer involved in business operations. Ronald apologizes for the misunderstanding and ends the call."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Ronald. Thanks.","start_word":1,"end_word":18,"intents":[{"intent":"Inform caller about call","confidence_score":0.004819165}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. Ronald. Thanks. Please stay on the line. Good afternoon. Yaron speaking. Yeah. Good afternoon. Jeroen, it's Ronald from Cloud Solution IT. And how are you doing today?","start_word":0,"end_word":43,"sentiment":"neutral","sentiment_score":0.13518129289150238},{"text":"I'm good. Thanks, sir.","start_word":44,"end_word":47,"sentiment":"positive","sentiment_score":0.4588817656040192},{"text":"Ronald, how are you?","start_word":48,"end_word":51,"sentiment":"neutral","sentiment_score":0.2962758243083954},{"text":"I'm doing wonderful. Thank you for asking.","start_word":52,"end_word":58,"sentiment":"positive","sentiment_score":0.6141787767410278},{"text":"Jerome, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, sir, it's Cloud Solution IT. Ronald, I am no longer involved with with Mhmm. the company. I've I've sold the company, and I'm no longer involved in any of the business operations. So I'm afraid I won't Mhmm. be able to add much value for you. Alright. Got it, sir. Okay. No worries.","start_word":59,"end_word":167,"sentiment":"neutral","sentiment_score":-0.037749096751213074},{"text":"But thank you so much for answering my call again, sir.","start_word":168,"end_word":178,"sentiment":"positive","sentiment_score":0.33955901861190796},{"text":"No problem.","start_word":179,"end_word":180,"sentiment":"neutral","sentiment_score":0.288548082113266},{"text":"Have a nice day.","start_word":181,"end_word":184,"sentiment":"positive","sentiment_score":0.3831411302089691},{"text":"Bye Alright. bye.","start_word":185,"end_word":187,"sentiment":"neutral","sentiment_score":0.16953514516353607},{"text":"Thank you. Have a good day. Thank you.","start_word":188,"end_word":195,"sentiment":"positive","sentiment_score":0.3965701460838318},{"text":"Bye.","start_word":196,"end_word":196,"sentiment":"neutral","sentiment_score":0.15402846038341522}],"average":{"sentiment":"neutral","sentiment_score":0.10400760495984876}}}}