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The customer is in a meeting and requests the representative to call back the following day. The call ends with the representative agreeing to call back at the same time."},"intents":{"segments":[{"text":"we called you because our CTO would love to schedule a quick demo just to introduce about our company. And we're just checking and hoping you do have yes. Yeah.","start_word":65,"end_word":94,"intents":[{"intent":"Schedule demo","confidence_score":0.42392513}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hello.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.08975355327129364},{"text":"Good afternoon, Akhil. Good.","start_word":3,"end_word":6,"sentiment":"positive","sentiment_score":0.4498341977596283},{"text":"Yes. Afternoon.","start_word":7,"end_word":8,"sentiment":"neutral","sentiment_score":0.2408631294965744},{"text":"Yeah. Good day to you, Akhil. My name is Mary calling from Vigilance AI. I hope you're doing well.","start_word":9,"end_word":27,"sentiment":"positive","sentiment_score":0.500220775604248},{"text":"Yep. Akin, we are a cybersecurity company that runs an AI powered MDL platform, Yes. which investigate and responds to So we security got it. events 24 by seven while having human in the loop. Reason Hello? we called you because our CTO would love to schedule a quick demo just to introduce about our company. And we're just checking and hoping you do have yes. Yeah. I'm just in the meeting right now. Can you call me tomorrow, please? Oh, Okay. sure. When is the No best worries. time to call back? Same time. No problem. Same time Alright. you can call. Okay.","start_word":28,"end_word":131,"sentiment":"neutral","sentiment_score":0.07482144981622696},{"text":"Thank you.","start_word":132,"end_word":133,"sentiment":"positive","sentiment_score":0.3376100957393646},{"text":"Sure. Bye. I'll just Bye. try to Bye. ring you back. Thank you.","start_word":134,"end_word":146,"sentiment":"neutral","sentiment_score":0.15235471725463867}],"average":{"sentiment":"neutral","sentiment_score":0.16667386059347353}}}}