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Cristiano is busy and cannot talk, apologizes, and asks Mary to call her back when she is done speaking. Mary promises to call Cristiano back soon and wishes him a good day."},"intents":{"segments":[{"text":"best time to call K. you back? I don't know. Not now. K?","start_word":60,"end_word":72,"intents":[{"intent":"Call back","confidence_score":0.28100893}]}]},"sentiments":{"segments":[{"text":"Good morning.","start_word":0,"end_word":1,"sentiment":"positive","sentiment_score":0.34052467346191406},{"text":"Yes. Hi.","start_word":2,"end_word":3,"sentiment":"neutral","sentiment_score":0.23945751786231995},{"text":"Good morning.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.3392584025859833},{"text":"Cristiano? Hi. Who is this? Yeah. Cristiano, my name is Mary, and I'm calling from Vigilance AI.","start_word":6,"end_word":22,"sentiment":"neutral","sentiment_score":0.18149405717849731},{"text":"I hope you're doing well.","start_word":23,"end_word":27,"sentiment":"positive","sentiment_score":0.503661572933197},{"text":"Hi, Mary.","start_word":28,"end_word":29,"sentiment":"neutral","sentiment_score":-0.057969775050878525},{"text":"I'm I'm really busy right now. I can't talk.","start_word":30,"end_word":38,"sentiment":"negative","sentiment_score":-0.43067121505737305},{"text":"Right?","start_word":39,"end_word":39,"sentiment":"neutral","sentiment_score":-0.24351713061332703},{"text":"So I can't I can't really talk right now.","start_word":40,"end_word":48,"sentiment":"negative","sentiment_score":-0.3801462054252625},{"text":"I'm so Oh, sorry. sorry. K? When is Bye the bye. best time to call K. you back? I don't know. Not now. K? Alright. I'll Okay. talk to Sure. you soon. Try Bye. to give me.","start_word":49,"end_word":85,"sentiment":"neutral","sentiment_score":-0.03630654513835907}],"average":{"sentiment":"neutral","sentiment_score":-0.021475606673472637}}}}