{"metadata":{"transaction_key":"deprecated","request_id":"019f870e-fb06-7362-8cb7-c65d83a9e37c","sha256":"25ca4bbd8862251a874c40be5b09f4f5302272446497bdbeadb35dd38cebbc61","created":"2026-07-21T23:42:14.544Z","duration":8.9279375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":30},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is I'm currently unavailable and unable to take your call. Please leave your name, number, and a brief message.","confidence":0.99902344,"words":[{"word":"hi","start":0.79999995,"end":1.3,"confidence":0.9604492,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.2002486288547516},{"word":"this","start":1.4399999,"end":1.76,"confidence":0.5053711,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.5139917135238647},{"word":"is","start":1.76,"end":1.92,"confidence":0.8144531,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.5197715759277344},{"word":"i'm","start":2.24,"end":2.48,"confidence":0.98339844,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.6626579165458679},{"word":"currently","start":2.48,"end":2.96,"confidence":0.9980469,"punctuated_word":"currently","sentiment":"negative","sentiment_score":-0.7129557728767395},{"word":"unavailable","start":2.96,"end":3.46,"confidence":0.99902344,"punctuated_word":"unavailable","sentiment":"negative","sentiment_score":-0.7932483553886414},{"word":"and","start":3.6799998,"end":3.9199998,"confidence":0.9482422,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.7892504930496216},{"word":"unable","start":3.9199998,"end":4.4,"confidence":0.9892578,"punctuated_word":"unable","sentiment":"negative","sentiment_score":-0.8107242584228516},{"word":"to","start":4.4,"end":4.56,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7772727012634277},{"word":"take","start":4.56,"end":4.7999997,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.8082606792449951},{"word":"your","start":4.7999997,"end":5.04,"confidence":0.9970703,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.7825033068656921},{"word":"call","start":5.04,"end":5.54,"confidence":1.0,"punctuated_word":"call.","sentiment":"negative","sentiment_score":-0.6815072298049927},{"word":"please","start":5.7599998,"end":6.16,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.5418763756752014},{"word":"leave","start":6.16,"end":6.3199997,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3477343022823334},{"word":"your","start":6.3199997,"end":6.56,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.3103637099266052},{"word":"name","start":6.56,"end":7.06,"confidence":0.9970703,"punctuated_word":"name,","sentiment":"negative","sentiment_score":-0.3441997468471527},{"word":"number","start":7.2,"end":7.68,"confidence":0.97314453,"punctuated_word":"number,","sentiment":"negative","sentiment_score":-0.3718360662460327},{"word":"and","start":7.68,"end":7.8399997,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.3409760594367981},{"word":"a","start":7.8399997,"end":7.9199996,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3969612121582031},{"word":"brief","start":7.9199996,"end":8.24,"confidence":1.0,"punctuated_word":"brief","sentiment":"neutral","sentiment_score":-0.28227439522743225},{"word":"message","start":8.24,"end":8.74,"confidence":0.9995117,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.2526055872440338}],"paragraphs":{"transcript":"\nHi. This is I'm currently unavailable and unable to take your call. Please leave your name, number, and a brief message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.79999995,"end":1.3,"sentiment":"neutral","sentiment_score":-0.2002486288547516},{"text":"This is I'm currently unavailable and unable to take your call.","start":1.4399999,"end":5.54,"sentiment":"negative","sentiment_score":-0.7138312729922208},{"text":"Please leave your name, number, and a brief message.","start":5.7599998,"end":8.74,"sentiment":"negative","sentiment_score":-0.3543141616715325}],"sentiment":"negative","sentiment_score":-0.5352961946101416,"num_words":21,"start":0.79999995,"end":8.74}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is I'm currently unavailable and unable to take your call. Please leave your name, number, and a brief message.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.79999995,"end":1.3,"sentiment":"neutral","sentiment_score":-0.2002486288547516},{"text":"This is I'm currently unavailable and unable to take your call.","start":1.4399999,"end":5.54,"sentiment":"negative","sentiment_score":-0.7138312729922208},{"text":"Please leave your name, number, and a brief message.","start":5.7599998,"end":8.74,"sentiment":"negative","sentiment_score":-0.3543141616715325}],"sentiment":"negative","sentiment_score":-0.5352961946101416,"channel":1,"num_words":21,"start":0.79999995,"end":8.74}]},"summary":{"result":"success","short":"Hi. This is I'm currently unavailable and unable to take your call. Please leave your name, number, and a brief message."},"intents":{"segments":[{"text":"Please leave your name, number, and a brief message.","start_word":12,"end_word":20,"intents":[{"intent":"Leave message","confidence_score":0.15689135},{"intent":"Take call","confidence_score":0.65710264}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.2002486288547516},{"text":"This is I'm currently unavailable and unable to take your call. Please leave your name, number, and a brief message.","start_word":1,"end_word":20,"sentiment":"negative","sentiment_score":-0.5522780418395996}],"average":{"sentiment":"negative","sentiment_score":-0.5288094202677409}}}}