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Please visit our website at www.theautomaster.com to schedule service appointment, order parts, browse our inventory, or send general information via email. For sales, press 4. For roadside assistance, press 5. For the service, press 6.\n\nFor parts, press 7. For the Auto Master hours of operation, press 8. If you know your party's extension, you may dial it now, or to reach a staff directory, press 9. To hear these options again, press star. And thank you for calling the Auto Master.\n\nPlease enter three or more letters of the person's first name, then press the pound key. Please enter three or more letters of the person's first name, then press the pound key.","paragraphs":[{"sentences":[{"text":"Welcome to the Auto Master.","start":1.76,"end":3.3,"sentiment":"positive","sentiment_score":0.4270162582397461},{"text":"Please visit our website at www.theautomaster.com to schedule service appointment, order parts, browse our inventory, or send general information via email.","start":3.36,"end":14.325,"sentiment":"neutral","sentiment_score":0.19632190465927124},{"text":"For sales, press 4.","start":14.6449995,"end":16.265,"sentiment":"neutral","sentiment_score":0.04226743243634701},{"text":"For roadside assistance, press 5.","start":16.404999,"end":18.744999,"sentiment":"neutral","sentiment_score":0.053662019222974776},{"text":"For the service, press 6.","start":18.965,"end":20.664999,"sentiment":"neutral","sentiment_score":0.035426145792007445}],"sentiment":"neutral","sentiment_score":0.17180879609659314,"num_words":40,"start":1.76,"end":20.664999},{"sentences":[{"text":"For parts, press 7.","start":20.885,"end":22.425,"sentiment":"neutral","sentiment_score":0.03401112277060747},{"text":"For the Auto Master hours of operation, press 8.","start":22.564999,"end":25.465,"sentiment":"neutral","sentiment_score":0.061637834542327456},{"text":"If you know your party's extension, you may dial it now, or to reach a staff directory, press 9.","start":25.525,"end":30.79,"sentiment":"neutral","sentiment_score":0.052167186611577085},{"text":"To hear these options again, press star.","start":30.93,"end":33.27,"sentiment":"neutral","sentiment_score":0.08566663733550481},{"text":"And thank you for calling the Auto Master.","start":33.33,"end":35.190002,"sentiment":"positive","sentiment_score":0.502905685454607}],"sentiment":"neutral","sentiment_score":0.13414624452273896,"num_words":47,"start":20.885,"end":35.190002},{"sentences":[{"text":"Please enter three or more letters of the person's first name, then press the pound key.","start":35.97,"end":41.025,"sentiment":"neutral","sentiment_score":0.029532936867326498},{"text":"Please enter three or more letters of the person's first name, then press the pound key.","start":46.145,"end":51.445,"sentiment":"neutral","sentiment_score":-0.004943925965562812}],"sentiment":"neutral","sentiment_score":0.012294505450881843,"num_words":32,"start":35.97,"end":51.445}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Welcome to the Auto Master. Please visit our website at www.theautomaster.com to schedule service appointment, order parts, browse our inventory, or send general information via email. For sales, press 4. For roadside assistance, press 5. For the service, press 6.\n\nFor parts, press 7. For the Auto Master hours of operation, press 8. If you know your party's extension, you may dial it now, or to reach a staff directory, press 9. To hear these options again, press star. And thank you for calling the Auto Master.\n\nPlease enter three or more letters of the person's first name, then press the pound key. Please enter three or more letters of the person's first name, then press the pound key.","paragraphs":[{"sentences":[{"text":"Welcome to the Auto Master.","start":1.76,"end":3.3,"sentiment":"positive","sentiment_score":0.4270162582397461},{"text":"Please visit our website at www.theautomaster.com to schedule service appointment, order parts, browse our inventory, or send general information via email.","start":3.36,"end":14.325,"sentiment":"neutral","sentiment_score":0.19632190465927124},{"text":"For sales, press 4.","start":14.6449995,"end":16.265,"sentiment":"neutral","sentiment_score":0.04226743243634701},{"text":"For roadside assistance, press 5.","start":16.404999,"end":18.744999,"sentiment":"neutral","sentiment_score":0.053662019222974776},{"text":"For the service, press 6.","start":18.965,"end":20.664999,"sentiment":"neutral","sentiment_score":0.035426145792007445}],"sentiment":"neutral","sentiment_score":0.17180879609659314,"channel":1,"num_words":40,"start":1.76,"end":20.664999},{"sentences":[{"text":"For parts, press 7.","start":20.885,"end":22.425,"sentiment":"neutral","sentiment_score":0.03401112277060747},{"text":"For the Auto Master hours of operation, press 8.","start":22.564999,"end":25.465,"sentiment":"neutral","sentiment_score":0.061637834542327456},{"text":"If you know your party's extension, you may dial it now, or to reach a staff directory, press 9.","start":25.525,"end":30.79,"sentiment":"neutral","sentiment_score":0.052167186611577085},{"text":"To hear these options again, press star.","start":30.93,"end":33.27,"sentiment":"neutral","sentiment_score":0.08566663733550481},{"text":"And thank you for calling the Auto Master.","start":33.33,"end":35.190002,"sentiment":"positive","sentiment_score":0.502905685454607}],"sentiment":"neutral","sentiment_score":0.13414624452273896,"channel":1,"num_words":47,"start":20.885,"end":35.190002},{"sentences":[{"text":"Please enter three or more letters of the person's first name, then press the pound key.","start":35.97,"end":41.025,"sentiment":"neutral","sentiment_score":0.029532936867326498},{"text":"Please enter three or more letters of the person's first name, then press the pound key.","start":46.145,"end":51.445,"sentiment":"neutral","sentiment_score":-0.004943925965562812}],"sentiment":"neutral","sentiment_score":0.012294505450881843,"channel":1,"num_words":32,"start":35.97,"end":51.445}]},"summary":{"result":"success","short":"The Auto Master representative provides options for customers to schedule service appointments, order parts, or access the inventory. They also provide options for sales, roadside assistance, and parts by pressing specific numbers. Customers can access the directory by pressing the pound key or enter three letters of the person's first name."},"intents":{"segments":[{"text":"And thank you for calling the Auto Master. Please enter three or more letters of the person's first name, then press the pound key. Please enter three or more letters of the person's first name, then press the pound key.","start_word":79,"end_word":118,"intents":[{"intent":"Guide callers","confidence_score":0.5199431}]}]},"sentiments":{"segments":[{"text":"Welcome to the Auto Master.","start_word":0,"end_word":4,"sentiment":"positive","sentiment_score":0.4193229079246521},{"text":"Please visit our website at www.theautomaster.com to schedule service appointment, order parts, browse our inventory, or send general information via email. For sales, press 4. For roadside assistance, press 5. For the service, press 6. For parts, press 7. For the Auto Master hours of operation, press 8. If you know your party's extension, you may dial it now, or to reach a staff directory, press 9. To hear these options again, press star.","start_word":5,"end_word":78,"sentiment":"neutral","sentiment_score":0.09720253944396973},{"text":"And thank you for calling the Auto Master.","start_word":79,"end_word":86,"sentiment":"positive","sentiment_score":0.513103723526001},{"text":"Please enter three or more letters of the person's first name, then press the pound key. Please enter three or more letters of the person's first name, then press the pound key.","start_word":87,"end_word":118,"sentiment":"neutral","sentiment_score":0.011906729079782965}],"average":{"sentiment":"neutral","sentiment_score":0.1107083966655116}}}}