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because you guys already have a security in place?","start":63.329998,"end":66.15,"sentiment":"neutral","sentiment_score":-0.01757027078419924}],"sentiment":"neutral","sentiment_score":-0.01757027078419924,"channel":0,"num_words":10,"start":63.329998,"end":66.15},{"sentences":[{"text":"Yep.","start":66.14,"end":66.62,"sentiment":"neutral","sentiment_score":0.013274646364152431},{"text":"Yes.","start":66.62,"end":67.12,"sentiment":"neutral","sentiment_score":0.028130825608968735},{"text":"Yeah.","start":67.34,"end":67.58,"sentiment":"neutral","sentiment_score":0.027035679668188095},{"text":"We are sales company as well.","start":67.58,"end":69.020004,"sentiment":"neutral","sentiment_score":0.03600096640487512},{"text":"We do have cybersecurity and 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The agent, who is a representative from a security company, tries to convince Andrew that they are not interested in their security services since their company already has a security in place. The call ends with the agent thanking Andrew for his time."},"intents":{"segments":[{"text":"Oh, I well, I've actually spoken to you before, and, I just wanted to, follow-up on the email that we sent you. If you still remember about our AI MDR platform called Vigilance AI. Sorry.","start_word":25,"end_word":59,"intents":[{"intent":"Follow-up on email","confidence_score":0.66308516},{"intent":"Follow-up on email","confidence_score":0.00043015237}]},{"text":"If you still remember about our AI MDR platform called Vigilance AI. Sorry.","start_word":47,"end_word":59,"intents":[{"intent":"Discuss ai mdr platform","confidence_score":0.39649498}]},{"text":"is this That's regarding? Sorry.","start_word":70,"end_word":74,"intents":[{"intent":"Understand purpose of call","confidence_score":0.02916068}]},{"text":"that's probably been a month ago. It's regarding our SoC platform. You know, think of us as a security analyst team that investigates everything and will Oh, only sorry.","start_word":80,"end_word":108,"intents":[{"intent":"Confirm security analysis","confidence_score":0.03773618}]},{"text":"that because you guys already have a security in place? Yep.","start_word":125,"end_word":135,"intents":[{"intent":"Confirm security in place","confidence_score":0.07709854}]}]},"sentiments":{"segments":[{"text":"Good afternoon. Good afternoon. Hello? Oh, hi. Yes. Good afternoon. My name is Andrew, and I was trying to get a hold of. Yes. Speaking. Oh, I well, I've actually spoken to you before, and, I just wanted to, follow-up on the email that we sent you. If you still remember about our AI MDR platform called Vigilance AI. Sorry. Did I speak to you before on this? What Yeah. is this That's regarding? Sorry. What is this regarding, Andrew? that's probably been a month ago. It's regarding our SoC platform. You know, think of us as a security analyst team that investigates everything and will Oh, only sorry. bother Sorry. you when it matters. Yeah. Sorry.","start_word":0,"end_word":116,"sentiment":"neutral","sentiment_score":0.03297612816095352},{"text":"We're not interested.","start_word":117,"end_word":119,"sentiment":"negative","sentiment_score":-0.3423802852630615},{"text":"Sorry, Oh, Thank is you. that because you guys already have a security in place? Yep. Yes. Yeah. We are sales company as well. We do have cybersecurity and securities. Oh, I see. Alright. Alright. Well, I just wanted to follow-up, but thank you for your time.","start_word":120,"end_word":166,"sentiment":"neutral","sentiment_score":0.07866962999105453},{"text":"Have a great day.","start_word":167,"end_word":170,"sentiment":"positive","sentiment_score":0.5277180671691895}],"average":{"sentiment":"neutral","sentiment_score":0.04845278549194336}}}}