{"metadata":{"transaction_key":"deprecated","request_id":"019f261c-10ca-7113-ada7-d9ec6b9c6aa0","sha256":"07e8f7cccaf980d8fbe9295db0b7d7ab2fbe08c4154c8ba0be9b2563a81d54fe","created":"2026-07-03T03:53:22.268Z","duration":4.4639373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":17},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Forwarded to voice mail. The person you are trying to reach is not available.","confidence":1.0,"words":[{"word":"forwarded","start":0.39999998,"end":0.88,"confidence":0.36572266,"punctuated_word":"Forwarded","sentiment":"negative","sentiment_score":-0.8356664180755615},{"word":"to","start":0.88,"end":1.12,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7804113626480103},{"word":"voice","start":1.12,"end":1.36,"confidence":0.9980469,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.7752071619033813},{"word":"mail","start":1.36,"end":1.86,"confidence":0.98339844,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.7687298059463501},{"word":"the","start":1.92,"end":2.08,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.9175267815589904},{"word":"person","start":2.08,"end":2.3999999,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8843151330947876},{"word":"you","start":2.3999999,"end":2.56,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.9095709323883056},{"word":"are","start":2.56,"end":2.72,"confidence":0.7246094,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.9073095321655272},{"word":"trying","start":2.72,"end":2.96,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.9247899055480956},{"word":"to","start":2.96,"end":3.12,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9075988531112672},{"word":"reach","start":3.12,"end":3.4399998,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.9129518866539},{"word":"is","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9212151765823364},{"word":"not","start":3.6,"end":3.76,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.9145427942276},{"word":"available","start":3.76,"end":4.26,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.5937063694000244}],"paragraphs":{"transcript":"\nForwarded to voice mail. The person you are trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Forwarded to voice mail.","start":0.39999998,"end":1.86,"sentiment":"negative","sentiment_score":-0.7900036871433258},{"text":"The person you are trying to reach is not available.","start":1.92,"end":4.26,"sentiment":"negative","sentiment_score":-0.8793527364730835}],"sentiment":"negative","sentiment_score":-0.8538244366645813,"num_words":14,"start":0.39999998,"end":4.26}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Forwarded to voice mail. The person you are trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Forwarded to voice mail.","start":0.39999998,"end":1.86,"sentiment":"negative","sentiment_score":-0.7900036871433258},{"text":"The person you are trying to reach is not available.","start":1.92,"end":4.26,"sentiment":"negative","sentiment_score":-0.8793527364730835}],"sentiment":"negative","sentiment_score":-0.8538244366645813,"channel":1,"num_words":14,"start":0.39999998,"end":4.26}]},"summary":{"result":"success","short":"Forwarded to voice mail. The person you are trying to reach is not available."},"intents":{"segments":[{"text":"The person you are trying to reach is not available.","start_word":4,"end_word":13,"intents":[{"intent":"Notify unavailability","confidence_score":0.5315472}]}]},"sentiments":{"segments":[{"text":"Forwarded to voice mail. The person you are trying to reach is not available.","start_word":0,"end_word":13,"sentiment":"negative","sentiment_score":-0.8658190369606018}],"average":{"sentiment":"negative","sentiment_score":-0.8658190334544462}}}}