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Michelle is checking if the customer is still interested and when they plan to have the service done since the customer will be traveling for three weeks. Michelle promises to call the customer back in the next three weeks if the customer is not interested."},"intents":{"segments":[{"text":"I'm just following up on the gutter cleaning service you inquired about through our website. So I just wanted to check if you're still interested in booking the service. And if so, when are you planning to have it done?","start_word":46,"end_word":85,"intents":[{"intent":"Book service","confidence_score":0.028195528},{"intent":"Follow up on service request","confidence_score":0.00021070693}]}]},"sentiments":{"segments":[{"text":"Morning. Michelle speaking. Hi. Good morning. Is No. No.","start_word":0,"end_word":8,"sentiment":"neutral","sentiment_score":-0.03239462524652481},{"text":"No. No.","start_word":9,"end_word":10,"sentiment":"negative","sentiment_score":-0.36009299755096436},{"text":"No. No. No. No. No. No. No. No. Good No. No. No. No. No. No. No. No. No. No. No. No. morning. No Sorry? Sorry. I'm just up from from Gutter Cleaning Force. yeah. Yeah. I'm just following up on the gutter cleaning service you inquired about through our website. So I just wanted to check if you're still interested in booking the service. And if so, when are you planning to have it done? I've just changed my mind. My browser's maybe old for now. I'm just I'm I'm gonna give you a call callback because I with the work, but I'm traveling to for three weeks. So I won't be used within the after three weeks. So maybe I'll give you a call or get back to you maybe in the next three weeks, if that's okay. Oh, alright. 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