{"metadata":{"transaction_key":"deprecated","request_id":"01a0e56a-92b6-7d22-b067-80de7714422e","sha256":"c0f79fa8ec1a10178f1876b2b8539b3e8809c23cefe40475768a2a5090f8e4a1","created":"2026-09-28T00:29:22.972Z","duration":6.8399377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. The person you have called is not available. Please leave a short ten second message after the tone.","confidence":1.0,"words":[{"word":"hi","start":0.32,"end":0.79999995,"confidence":0.99853516,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.28722578287124634},{"word":"the","start":0.79999995,"end":1.04,"confidence":0.9970703,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.7266280651092529},{"word":"person","start":1.04,"end":1.36,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.7130241990089417},{"word":"you","start":1.36,"end":1.52,"confidence":0.9980469,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7815219163894653},{"word":"have","start":1.52,"end":1.68,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.8170241117477417},{"word":"called","start":1.68,"end":2.0,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.7972317934036255},{"word":"is","start":2.0,"end":2.24,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8526263236999512},{"word":"not","start":2.24,"end":2.48,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8561363220214844},{"word":"available","start":2.48,"end":2.98,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8057558536529541},{"word":"please","start":3.4399998,"end":3.76,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.7310865521430969},{"word":"leave","start":3.76,"end":4.0,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5988900661468506},{"word":"a","start":4.0,"end":4.16,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6588946580886841},{"word":"short","start":4.16,"end":4.64,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.5093691945075989},{"word":"ten","start":4.64,"end":4.96,"confidence":0.9770508,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.6678745746612549},{"word":"second","start":4.96,"end":5.3599997,"confidence":0.9951172,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.6347178220748901},{"word":"message","start":5.3599997,"end":5.8399997,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.6536440849304199},{"word":"after","start":5.8399997,"end":6.16,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.4762103855609894},{"word":"the","start":6.16,"end":6.24,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6602475643157959},{"word":"tone","start":6.24,"end":6.74,"confidence":0.9941406,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.40552303194999695}],"paragraphs":{"transcript":"\nHi. The person you have called is not available. Please leave a short ten second message after the tone.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.79999995,"sentiment":"neutral","sentiment_score":-0.28722578287124634},{"text":"The person you have called is not available.","start":0.79999995,"end":2.98,"sentiment":"negative","sentiment_score":-0.7937435731291771},{"text":"Please leave a short ten second message after the tone.","start":3.4399998,"end":6.74,"sentiment":"negative","sentiment_score":-0.5996457934379578}],"sentiment":"negative","sentiment_score":-0.6649280159096969,"num_words":19,"start":0.32,"end":6.74}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. The person you have called is not available. Please leave a short ten second message after the tone.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.79999995,"sentiment":"neutral","sentiment_score":-0.28722578287124634},{"text":"The person you have called is not available.","start":0.79999995,"end":2.98,"sentiment":"negative","sentiment_score":-0.7937435731291771},{"text":"Please leave a short ten second message after the tone.","start":3.4399998,"end":6.74,"sentiment":"negative","sentiment_score":-0.5996457934379578}],"sentiment":"negative","sentiment_score":-0.6649280159096969,"channel":1,"num_words":19,"start":0.32,"end":6.74}]},"summary":{"result":"success","short":"Hi. The person you have called is not available. Please leave a short ten second message after the tone."},"intents":{"segments":[{"text":"Please leave a short ten second message after the tone.","start_word":9,"end_word":18,"intents":[{"intent":"Leave message","confidence_score":0.7505755}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.28722578287124634},{"text":"The person you have called is not available. Please leave a short ten second message after the tone.","start_word":1,"end_word":18,"sentiment":"negative","sentiment_score":-0.6941759586334229}],"average":{"sentiment":"negative","sentiment_score":-0.6602634191513062}}}}