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Hi. Good afternoon, Farhan. This is Harini from Gotter Greenpoint. This is Harini from Gotter Greenpoint.\n\nI just wanted to check alright. I just wanted to check if you had a chance to see the messages you sent. You, Leah, what's up regarding your final call? Yes. Yes.\n\nSomeone's gonna go to your site or your address. So can you please provide your complete address so that we can check it? Yeah. Yeah. There's no hidden charges.\n\nAlright. So I just want mhmm. Mhmm. Oh, alright. Alright.\n\nDon't worry about it. We don't have any hidden charges for it. So I just want you to give me your full details of your address so that we can visit there to check. Is it okay? Alright.\n\nMhmm. That's the number of our company. That's the number of our company. Yes. And our boss?\n\nAnd our admin? Mhmm. Mhmm. Yes. Alright.\n\nMhmm. Alright. Alright. Great. Great, Farhan.\n\nSo we will wait your call by tomorrow morning. Right? Alright. Alright. Alright, Farhan.\n\nThank you so much. 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Sorry? Yes. Yeah. I saw that. So is anybody come is anybody gonna come to see the site, or how it's gonna work? Yeah. And what's gonna happen? So so if somebody comes that it is free of cost in quotation. Yeah? And $1,100 is something that you will offer. Is there there are no hidden charges or anything like that? Okay. Because I have I have I have actually two more friends who want to do this as well. They just live close close to my house. Alright. So what I'll do is I'm driving right now. So when I go home, the number that you gave me on the on the WhatsApp, is this the number somebody I can speak in here in Melbourne? Or is it your number? Which number? So the number that you gave me on the WhatsApp, it's your boss number. Yeah? Okay. Alright. What I might do is I might give you a call tomorrow morning, and I have a chat because I have three properties. I need to do that. 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Sorry? Yes. Yeah. I saw that.\n\nSo is anybody come is anybody gonna come to see the site, or how it's gonna work? Yeah. And what's gonna happen? So so if somebody comes that it is free of cost in quotation. Yeah?\n\nAnd $1,100 is something that you will offer. Is there there are no hidden charges or anything like that? Okay. Because I have I have I have actually two more friends who want to do this as well. They just live close close to my house.\n\nAlright. So what I'll do is I'm driving right now. So when I go home, the number that you gave me on the on the WhatsApp, is this the number somebody I can speak in here in Melbourne? Or is it your number? Which number?\n\nSo the number that you gave me on the WhatsApp, it's your boss number. Yeah? Okay. Alright. What I might do is I might give you a call tomorrow morning, and I have a chat because I have three properties.\n\nI need to do that. 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Hi. Good afternoon, Farhan.\n\nChannel 1: Sorry?\n\nChannel 0: This is Harini from Gotter Greenpoint. This is Harini from Gotter Greenpoint. I just wanted\n\nChannel 1: Yes.\n\nChannel 0: to check alright. I just wanted to check if you had a chance to see the messages you sent. You, Leah, what's up regarding your final call?\n\nChannel 1: Yeah. I saw that. So is anybody come is anybody gonna come to see the site, or how it's\n\nChannel 0: Yes.\n\nChannel 1: gonna work?\n\nChannel 0: Yes. Someone's gonna go to your site or your address. So can you please provide your complete address so that we can check it?\n\nChannel 1: Yeah. And what's gonna happen? So so if somebody comes that it is free of cost in quotation. Yeah?\n\nChannel 0: Yeah.\n\nChannel 1: And $1,100 is something that you will offer. Is there there are no hidden charges or anything like that?\n\nChannel 0: Yeah. There's no hidden charges.\n\nChannel 1: Okay. Because\n\nChannel 0: Alright. So\n\nChannel 1: I\n\nChannel 0: I\n\nChannel 1: have\n\nChannel 0: just\n\nChannel 1: I\n\nChannel 0: want\n\nChannel 1: have I have actually\n\nChannel 0: mhmm.\n\nChannel 1: two more friends who want to\n\nChannel 0: Mhmm.\n\nChannel 1: do this as well. They just live close close to my house.\n\nChannel 0: Oh, alright. Alright. Don't worry about it. We don't have any hidden charges for it. So I just want you to give me your full details of your address so that we can visit there to check.\n\nChannel 1: Alright. So what\n\nChannel 0: Is\n\nChannel 1: I'll\n\nChannel 0: it\n\nChannel 1: do\n\nChannel 0: okay?\n\nChannel 1: is I'm driving right now.\n\nChannel 0: Alright.\n\nChannel 1: So when I go home, the number that you gave me on the on the WhatsApp, is this the number somebody I can speak in here in Melbourne?\n\nChannel 0: Mhmm. That's the number\n\nChannel 1: Or is\n\nChannel 0: of\n\nChannel 1: it\n\nChannel 0: our\n\nChannel 1: your\n\nChannel 0: company.\n\nChannel 1: number?\n\nChannel 0: That's the number of our company.\n\nChannel 1: Which number?\n\nChannel 0: Yes. And our boss?\n\nChannel 1: So the number\n\nChannel 0: And\n\nChannel 1: that\n\nChannel 0: our\n\nChannel 1: you\n\nChannel 0: admin?\n\nChannel 1: gave me on the WhatsApp, it's your boss number. Yeah?\n\nChannel 0: Mhmm. Mhmm. Yes.\n\nChannel 1: Okay. Alright.\n\nChannel 0: Alright.\n\nChannel 1: What I might do is I might give you a call tomorrow morning,\n\nChannel 0: Mhmm.\n\nChannel 1: and I have a chat because I have three properties. I need to do that. So what I might do is because he's technical, he will give me a bit of info more information what exactly he's going to do and things like that. Yeah?\n\nChannel 0: Alright. Alright. Great. Great, Farhan. So we will wait your call by tomorrow morning.\n\nRight?\n\nChannel 1: Yeah. I'll call him tomorrow\n\nChannel 0: Alright.\n\nChannel 1: morning.\n\nChannel 0: Alright. Alright, Farhan. Thank you so much. Have a great day.\n\nChannel 1: Okay. No worries. Enjoy your day.\n\nChannel 0: Alright.\n\nChannel 1: Bye.\n\nChannel 0: Not too bad.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.72,"end":3.22,"sentiment":"neutral","sentiment_score":0.018727242946624756}],"sentiment":"neutral","sentiment_score":0.018727242946624756,"channel":1,"num_words":1,"start":2.72,"end":3.22},{"sentences":[{"text":"Hello?","start":3.84,"end":4.34,"sentiment":"neutral","sentiment_score":0.040588803589344025},{"text":"Hi.","start":4.72,"end":5.22,"sentiment":"neutral","sentiment_score":0.27577298879623413},{"text":"Good afternoon, 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I might do is I might give you a call tomorrow morning,","start":124.59,"end":127.409996,"sentiment":"neutral","sentiment_score":0.0480782098781604}],"sentiment":"neutral","sentiment_score":0.0480782098781604,"channel":1,"num_words":13,"start":124.59,"end":127.409996},{"sentences":[{"text":"Mhmm.","start":128.175,"end":128.675,"sentiment":"neutral","sentiment_score":0.01865476556122303}],"sentiment":"neutral","sentiment_score":0.01865476556122303,"channel":0,"num_words":1,"start":128.175,"end":128.675},{"sentences":[{"text":"and I have a chat because I have three properties.","start":128.985,"end":131.22499,"sentiment":"neutral","sentiment_score":-0.006866545882076025},{"text":"I need to do that.","start":131.22499,"end":132.44499,"sentiment":"neutral","sentiment_score":-0.0070519853383302685},{"text":"So what I might do is because he's technical, he will give me a bit of info more information what exactly he's going to do and things like 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The representative asks for her address to check if there are any hidden charges and offers to call back the next day to provide more information. The customer is driving and has three properties to attend to."},"intents":{"segments":[{"text":"to check alright. I just wanted to check if you had a chance to see the messages you sent.","start_word":23,"end_word":41,"intents":[{"intent":"Check status of call","confidence_score":0.05884236}]},{"text":"Someone's gonna go to your site or your address. So can you please provide your complete address so that we can check it? Yeah.","start_word":73,"end_word":96,"intents":[{"intent":"Provide address","confidence_score":0.5696999}]},{"text":"So so if somebody comes that it is free of cost in quotation. Yeah? Yeah.","start_word":101,"end_word":115,"intents":[{"intent":"Confirm price","confidence_score":0.05021631},{"intent":"Offer quote","confidence_score":0.013279257}]},{"text":"So I I have just I want have I have actually mhmm. two more friends who want to Mhmm. do this as well. They just live close close to my house. Oh, alright.","start_word":143,"end_word":175,"intents":[{"intent":"Confirm location","confidence_score":0.042418446},{"intent":"Confirm location","confidence_score":0.08939983}]},{"text":"What I might do is I might give you a call tomorrow morning, Mhmm. and I have a chat because I have three properties. I need to do that. So what I might do is because he's technical, he will give me a bit of info more information what exactly he's going to do and things like that. Yeah?","start_word":301,"end_word":359,"intents":[{"intent":"Schedule call","confidence_score":0.30373085}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hi.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.11169634759426116},{"text":"Good afternoon, Farhan.","start_word":3,"end_word":5,"sentiment":"positive","sentiment_score":0.5004582405090332},{"text":"Sorry? This is Harini from Gotter Greenpoint. This is Harini from Gotter Greenpoint. I just wanted Yes. to check alright. I just wanted to check if you had a chance to see the messages you sent. You, Leah, what's up regarding your final call? Yeah. I saw that. So is anybody come is anybody gonna come to see the site, or how it's Yes. gonna work? Yes. Someone's gonna go to your site or your address. So can you please provide your complete address so that we can check it? Yeah. And what's gonna happen? So so if somebody comes that it is free of cost in quotation. Yeah? Yeah. And $1,100 is something that you will offer. Is there there are no hidden charges or anything like that? Yeah. There's no hidden charges. Okay. Because Alright. So I I have just I want have I have actually mhmm. two more friends who want to Mhmm.","start_word":6,"end_word":161,"sentiment":"neutral","sentiment_score":0.1317584067583084},{"text":"do this as well.","start_word":162,"end_word":165,"sentiment":"positive","sentiment_score":0.3501259982585907},{"text":"They just live close close to my house. Oh, alright. Alright. Don't worry about it. We don't have any hidden charges for it. So I just want you to give me your full details of your address so that we can visit there to check. Alright. So what Is I'll it do okay? is I'm driving right now. Alright. So when I go home, the number that you gave me on the on the WhatsApp, is this the number somebody I can speak in here in Melbourne? Mhmm. That's the number Or is of our it your company. number? That's the number of our company. Which number? Yes. And our boss? So the number And that our you admin? gave me on the WhatsApp, it's your boss number. Yeah? Mhmm. Mhmm. Yes. Okay. Alright. Alright. 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