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Hi, Craig. Good morning. This is Mary calling from Vigilance AI. I hope you're doing well.\n\nCraig, you may or you may not remember. We spoke with you a few months ago, and at that time, you were busy. So we sent you an email with some information about Vigilance AI. So we just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO. To briefly give you an idea, he show you how investigate security alerts in minutes and work alongside your existing IT stack.\n\nSo would you be available, let's say, by next week Thursday? Mhmm. Mhmm. Mhmm. I understand.\n\nBut nothing to worry because we're not asking to change anything. You can evaluate our extended MSP or MSSP capabilities alongside your current vendor without paying anything or making any changes. Plus, we are just own I understand. Okay then. If in that case, please take note, but thank you for taking this call.\n\nHave a good one. 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Craig speaking. Well, actually, mate, we we we have this we have this whole function outsourced to an MSP. We don't do any of this this alerting and monitoring ourselves. That's all done by a third party for us. So I'm not sure that this is gonna suit us. No. That's we just don't we don't have the expertise or skill to evaluate. That's why we outsource. We don't have a we we have a very small team here, and we outsource everything like that to a third party. So we would be able to evaluate your product. Okay. You're welcome. Thanks, Mike. Okay. 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Craig speaking. Well, actually, mate, we we we have this we have this whole function outsourced to an MSP. We don't do any of this this alerting and monitoring ourselves. That's all done by a third party for us.\n\nSo I'm not sure that this is gonna suit us. No. That's we just don't we don't have the expertise or skill to evaluate. That's why we outsource. We don't have a we we have a very small team here, and we outsource everything like that to a third party.\n\nSo we would be able to evaluate your product. Okay. You're welcome. Thanks, Mike. Okay.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.0,"end":0.16,"sentiment":"neutral","sentiment_score":0.017051203176379204},{"text":"Craig speaking.","start":0.16,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.16781813651323318},{"text":"Well, actually, mate, we we we have this we have this whole function outsourced to an MSP.","start":45.885,"end":50.785,"sentiment":"neutral","sentiment_score":-0.03389952035949511},{"text":"We don't do any of this this alerting and monitoring ourselves.","start":50.925,"end":55.165,"sentiment":"neutral","sentiment_score":-0.14335821298035709},{"text":"That's all done by a third party for us.","start":55.165,"end":57.745,"sentiment":"neutral","sentiment_score":-0.1037078888879882}],"sentiment":"neutral","sentiment_score":-0.06834789281710982,"num_words":40,"start":0.0,"end":57.745},{"sentences":[{"text":"So I'm not sure that this is gonna suit us.","start":57.890003,"end":60.07,"sentiment":"neutral","sentiment_score":-0.09505747482180596},{"text":"No.","start":77.935005,"end":78.175,"sentiment":"neutral","sentiment_score":-0.06926314532756805},{"text":"That's we just don't we don't have the expertise or skill to evaluate.","start":78.175,"end":82.595,"sentiment":"neutral","sentiment_score":-0.15014323191000864},{"text":"That's why we outsource.","start":82.735,"end":83.775,"sentiment":"neutral","sentiment_score":-0.10629198141396046},{"text":"We don't have a we we have a very small team here, and we outsource everything like that to a third party.","start":83.775,"end":92.0,"sentiment":"neutral","sentiment_score":-0.11724748987365853}],"sentiment":"neutral","sentiment_score":-0.11952625222504139,"num_words":50,"start":57.890003,"end":92.0},{"sentences":[{"text":"So we would be able to evaluate your product.","start":92.0,"end":94.259995,"sentiment":"neutral","sentiment_score":-0.0020668982631630367},{"text":"Okay.","start":98.23294,"end":98.73294,"sentiment":"neutral","sentiment_score":0.034423358738422394},{"text":"You're welcome.","start":102.15294,"end":102.79294,"sentiment":"neutral","sentiment_score":0.2631835788488388},{"text":"Thanks, Mike.","start":102.79294,"end":103.61294,"sentiment":"neutral","sentiment_score":0.3272092863917351},{"text":"Okay.","start":103.75294,"end":104.15294,"sentiment":"neutral","sentiment_score":0.10213720798492432}],"sentiment":"neutral","sentiment_score":0.08658294752240181,"num_words":15,"start":92.0,"end":104.15294},{"sentences":[{"text":"Bye.","start":104.15294,"end":104.65294,"sentiment":"neutral","sentiment_score":0.05509644374251366}],"sentiment":"neutral","sentiment_score":0.05509644374251366,"num_words":1,"start":104.15294,"end":104.65294}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Craig\n\nChannel 0: Yes. Hi, Craig. Good morning. This is Mary calling\n\nChannel 1: speaking.\n\nChannel 0: from Vigilance AI. I hope you're doing well. Craig, you may or you may not remember. We spoke with you a few months ago, and at that time, you were busy. So we sent you an email with some information about Vigilance AI.\n\nSo we just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO. To briefly give you an idea, he show you how investigate security alerts in minutes and work alongside your existing IT stack. So would you be available, let's say, by next week Thursday?\n\nChannel 1: Well, actually, mate, we we we have this we have this whole function outsourced to an MSP. We don't do any of this\n\nChannel 0: Mhmm.\n\nChannel 1: this alerting and monitoring ourselves. That's all done by a\n\nChannel 0: Mhmm.\n\nChannel 1: third party for us. So I'm not sure\n\nChannel 0: Mhmm.\n\nChannel 1: that this is gonna suit us.\n\nChannel 0: I understand. But nothing to worry because we're not asking to change anything. You can evaluate our extended MSP or MSSP capabilities alongside your current vendor without paying anything or making any changes. Plus,\n\nChannel 1: No. That's\n\nChannel 0: we are just own\n\nChannel 1: we just don't we don't have the expertise or skill to evaluate. That's why we outsource. We don't have a we we have a very small team here, and we outsource everything like that to a third party. So we would be able to evaluate your product.\n\nChannel 0: I understand. Okay then. If\n\nChannel 1: Okay.\n\nChannel 0: in that case, please take note, but thank you for taking this call.\n\nChannel 1: You're\n\nChannel 0: Have\n\nChannel 1: welcome.\n\nChannel 0: a good\n\nChannel 1: Thanks,\n\nChannel 0: one.\n\nChannel 1: Mike. Okay.\n\nChannel 0: Mhmm.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.0,"end":0.16,"sentiment":"neutral","sentiment_score":0.017051203176379204},{"text":"Craig","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.016109690070152283}],"sentiment":"neutral","sentiment_score":0.016580446623265743,"channel":1,"num_words":2,"start":0.0,"end":0.65999997},{"sentences":[{"text":"Yes.","start":1.76,"end":2.08,"sentiment":"neutral","sentiment_score":0.10051561892032625},{"text":"Hi, Craig.","start":2.08,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.23997503519058228},{"text":"Good morning.","start":2.6399999,"end":3.3799999,"sentiment":"positive","sentiment_score":0.5109549462795258},{"text":"This is Mary 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Thursday?","start":41.835,"end":45.135,"sentiment":"neutral","sentiment_score":0.04850273308428851}],"sentiment":"neutral","sentiment_score":0.11485991866460868,"channel":0,"num_words":56,"start":22.775002,"end":45.135},{"sentences":[{"text":"Well, actually, mate, we we we have this we have this whole function outsourced to an MSP.","start":45.885,"end":50.785,"sentiment":"neutral","sentiment_score":-0.03389952035949511},{"text":"We don't do any of this","start":50.925,"end":52.385,"sentiment":"neutral","sentiment_score":-0.1374573955933253}],"sentiment":"neutral","sentiment_score":-0.060914618246581245,"channel":1,"num_words":23,"start":45.885,"end":52.385},{"sentences":[{"text":"Mhmm.","start":51.915,"end":52.415,"sentiment":"neutral","sentiment_score":-0.10068655014038086}],"sentiment":"neutral","sentiment_score":-0.10068655014038086,"channel":0,"num_words":1,"start":51.915,"end":52.415},{"sentences":[{"text":"this alerting and monitoring ourselves.","start":52.684998,"end":55.165,"sentiment":"neutral","sentiment_score":-0.15043919384479523},{"text":"That's all done by a","start":55.165,"end":56.364998,"sentiment":"neutral","sentiment_score":-0.10360828340053559}],"sentiment":"neutral","sentiment_score":-0.12702373862266542,"channel":1,"num_words":10,"start":52.684998,"end":56.364998},{"sentences":[{"text":"Mhmm.","start":56.31,"end":56.81,"sentiment":"neutral","sentiment_score":-0.08822261542081833}],"sentiment":"neutral","sentiment_score":-0.08822261542081833,"channel":0,"num_words":1,"start":56.31,"end":56.81},{"sentences":[{"text":"third party for us.","start":56.364998,"end":57.745,"sentiment":"neutral","sentiment_score":-0.10383239574730396},{"text":"So I'm not 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but thank you for taking this 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from Carrefourance AI calls Craig to follow up on an email they previously sent regarding their AI technology. She suggests scheduling a demo with their CTO to evaluate their extended MSP or MSSP capabilities and offers to outsource everything to a third party. Craig agrees to the demo and takes note of the information."},"intents":{"segments":[{"text":"So we sent you an email with some information about Vigilance AI. So we just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO.","start_word":43,"end_word":77,"intents":[{"intent":"Schedule demo","confidence_score":0.4125823}]},{"text":"Well, actually, mate, we we we have this we have this whole function outsourced to an MSP. We don't do any of this Mhmm. this alerting and monitoring ourselves. That's all done by a Mhmm. third party for us. So I'm not sure Mhmm. that this is gonna suit us. I understand.","start_word":111,"end_word":162,"intents":[{"intent":"Outsource msp capabilities","confidence_score":0.019563487}]},{"text":"That's we are just own we just don't we don't have the expertise or skill to evaluate. That's why we outsource. We don't have a we we have a very small team here, and we outsource everything like that to a third party. So we would be able to evaluate your product. I understand. Okay then.","start_word":196,"end_word":251,"intents":[{"intent":"Evaluate product","confidence_score":0.7540758}]}]},"sentiments":{"segments":[{"text":"Hello. Craig Yes. Hi, Craig.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.13457150757312775},{"text":"Good morning. This is Mary calling speaking.","start_word":5,"end_word":11,"sentiment":"positive","sentiment_score":0.40595197677612305},{"text":"from Vigilance AI.","start_word":12,"end_word":14,"sentiment":"neutral","sentiment_score":0.31122738122940063},{"text":"I hope you're doing well.","start_word":15,"end_word":19,"sentiment":"positive","sentiment_score":0.5572509765625},{"text":"Craig, you may or you may not remember. We spoke with you a few months ago, and at that time, you were busy. So we sent you an email with some information about Vigilance AI. So we just wanted to follow-up and see if now might be a better time to schedule a quick demo with our CTO. To briefly give you an idea, he show you how investigate security alerts in minutes and work alongside your existing IT stack. So would you be available, let's say, by next week Thursday? Well, actually, mate, we we we have this we have this whole function outsourced to an MSP. We don't do any of this Mhmm. this alerting and monitoring ourselves. That's all done by a Mhmm. third party for us. So I'm not sure Mhmm. that this is gonna suit us. I understand. But nothing to worry because we're not asking to change anything. You can evaluate our extended MSP or MSSP capabilities alongside your current vendor without paying anything or making any changes. Plus, No. That's we are just own we just don't we don't have the expertise or skill to evaluate. That's why we outsource. We don't have a we we have a very small team here, and we outsource everything like that to a third party. So we would be able to evaluate your product. I understand. Okay then. If Okay. in that case, please take note, but thank you for taking this call. You're Have welcome.","start_word":20,"end_word":269,"sentiment":"neutral","sentiment_score":0.0058495886623859406},{"text":"a good Thanks, one.","start_word":270,"end_word":273,"sentiment":"positive","sentiment_score":0.4312934875488281},{"text":"Mike. Okay. Mhmm. Bye.","start_word":274,"end_word":277,"sentiment":"neutral","sentiment_score":0.09621606022119522}],"average":{"sentiment":"neutral","sentiment_score":0.04405120927460339}}}}