{"metadata":{"transaction_key":"deprecated","request_id":"01a0cb83-737b-7902-ae02-0202683e3122","sha256":"1337d76e2b6bb72f95b288f878fc5a4212e2b5b6d4b2dc16ca3770084108ceda","created":"2026-09-22T23:46:25.886Z","duration":8.063937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":31},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've called David Lee's voice mail. Please leave a message, and I will get back to you as soon as possible.","confidence":0.9970703,"words":[{"word":"hi","start":1.52,"end":1.76,"confidence":0.9970703,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.07549616694450378},{"word":"you've","start":1.76,"end":2.0,"confidence":0.99658203,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.0440780334174633},{"word":"called","start":2.0,"end":2.24,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.14956516027450562},{"word":"david","start":2.24,"end":2.48,"confidence":0.8520508,"punctuated_word":"David","sentiment":"neutral","sentiment_score":-0.05843576788902283},{"word":"lee's","start":2.48,"end":2.72,"confidence":0.9729004,"punctuated_word":"Lee's","sentiment":"neutral","sentiment_score":-0.1045410856604576},{"word":"voice","start":2.72,"end":2.8799999,"confidence":0.77001953,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":-0.12419239431619644},{"word":"mail","start":2.8799999,"end":3.1999998,"confidence":1.0,"punctuated_word":"mail.","sentiment":"neutral","sentiment_score":-0.14945271611213684},{"word":"please","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.2581639289855957},{"word":"leave","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.23620270192623136},{"word":"a","start":3.6,"end":3.6799998,"confidence":0.9506836,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2927590012550354},{"word":"message","start":3.6799998,"end":4.0,"confidence":0.9279785,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.18895971775054932},{"word":"and","start":4.0,"end":4.08,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.09474429488182068},{"word":"i","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.10965675115585329},{"word":"will","start":4.24,"end":4.4,"confidence":0.9951172,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.11688652634620668},{"word":"get","start":4.4,"end":4.56,"confidence":0.984375,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.15407893061637878},{"word":"back","start":4.56,"end":4.72,"confidence":0.99902344,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.1761561632156372},{"word":"to","start":4.72,"end":4.88,"confidence":0.99609375,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0962587594985962},{"word":"you","start":4.88,"end":5.04,"confidence":0.9892578,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.031070232391357425},{"word":"as","start":5.04,"end":5.2799997,"confidence":0.99609375,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.05421563982963562},{"word":"soon","start":5.2799997,"end":5.52,"confidence":0.99902344,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.010090649127960203},{"word":"as","start":5.52,"end":5.6,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.07185488939285278},{"word":"possible","start":5.6,"end":6.1,"confidence":0.99902344,"punctuated_word":"possible.","sentiment":"neutral","sentiment_score":-0.06134291738271713}],"paragraphs":{"transcript":"\nHi. You've called David Lee's voice mail. Please leave a message, and I will get back to you as soon as possible.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.52,"end":1.76,"sentiment":"neutral","sentiment_score":0.07549616694450378},{"text":"You've called David Lee's voice mail.","start":1.76,"end":3.1999998,"sentiment":"neutral","sentiment_score":-0.10504419294496377},{"text":"Please leave a message, and I will get back to you as soon as possible.","start":3.1999998,"end":6.1,"sentiment":"neutral","sentiment_score":-0.1301627402504285}],"sentiment":"neutral","sentiment_score":-0.11396409520371394,"num_words":22,"start":1.52,"end":6.1}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've called David Lee's voice mail. Please leave a message, and I will get back to you as soon as possible.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.52,"end":1.76,"sentiment":"neutral","sentiment_score":0.07549616694450378},{"text":"You've called David Lee's voice mail.","start":1.76,"end":3.1999998,"sentiment":"neutral","sentiment_score":-0.10504419294496377},{"text":"Please leave a message, and I will get back to you as soon as possible.","start":3.1999998,"end":6.1,"sentiment":"neutral","sentiment_score":-0.1301627402504285}],"sentiment":"neutral","sentiment_score":-0.11396409520371394,"channel":1,"num_words":22,"start":1.52,"end":6.1}]},"summary":{"result":"success","short":"Hi. You've called David Lee's voice mail. Please leave a message, and I will get back to you as soon as possible."},"intents":{"segments":[{"text":"Please leave a message, and I will get back to you as soon as possible.","start_word":7,"end_word":21,"intents":[{"intent":"Leave message","confidence_score":0.62756467}]}]},"sentiments":{"segments":[{"text":"Hi. You've called David Lee's voice mail. Please leave a message, and I will get back to you as soon as possible.","start_word":0,"end_word":21,"sentiment":"neutral","sentiment_score":-0.11213316023349762}],"average":{"sentiment":"neutral","sentiment_score":-0.1121331645596412}}}}