{"metadata":{"transaction_key":"deprecated","request_id":"019f11eb-ec71-7492-9c15-f8612339afca","sha256":"26dab674c5fde30fc8016f560f233af49d8c6a70f1d263da3239c64717792d2c","created":"2026-06-29T05:48:22.943Z","duration":6.0479374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached the phone of Martin Knowles. Not available at the moment. Please leave a message. Thank","confidence":0.99609375,"words":[{"word":"hi","start":1.52,"end":1.76,"confidence":0.98999023,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.009847154840826988},{"word":"you've","start":1.76,"end":2.0,"confidence":0.9980469,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.10495708882808684},{"word":"reached","start":2.0,"end":2.32,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.11008644104003906},{"word":"the","start":2.32,"end":2.3999999,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.11171472817659378},{"word":"phone","start":2.3999999,"end":2.56,"confidence":0.9892578,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.04935935512185097},{"word":"of","start":2.56,"end":2.6399999,"confidence":0.7607422,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.11780735850334167},{"word":"martin","start":2.6399999,"end":2.96,"confidence":0.7246094,"punctuated_word":"Martin","sentiment":"neutral","sentiment_score":-0.06545843929052353},{"word":"knowles","start":2.96,"end":3.36,"confidence":0.8691406,"punctuated_word":"Knowles.","sentiment":"neutral","sentiment_score":-0.11315594613552094},{"word":"not","start":3.36,"end":3.52,"confidence":0.5683594,"punctuated_word":"Not","sentiment":"negative","sentiment_score":-0.5541694164276123},{"word":"available","start":3.52,"end":3.9199998,"confidence":0.97265625,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.52681964635849},{"word":"at","start":3.9199998,"end":4.08,"confidence":0.99609375,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.5944518446922302},{"word":"the","start":4.08,"end":4.16,"confidence":0.99902344,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.6342924237251282},{"word":"moment","start":4.16,"end":4.56,"confidence":0.99853516,"punctuated_word":"moment.","sentiment":"negative","sentiment_score":-0.5955954790115356},{"word":"please","start":4.56,"end":4.7999997,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.5394675135612488},{"word":"leave","start":4.7999997,"end":5.04,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4636718034744262},{"word":"a","start":5.04,"end":5.12,"confidence":0.9980469,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.36690717935562134},{"word":"message","start":5.12,"end":5.62,"confidence":1.0,"punctuated_word":"message.","sentiment":"negative","sentiment_score":-0.3737034797668457},{"word":"thank","start":5.68,"end":6.0479374,"confidence":0.9428711,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":-0.009556295350193976}],"paragraphs":{"transcript":"\nHi. You've reached the phone of Martin Knowles. Not available at the moment. Please leave a message. Thank","paragraphs":[{"sentences":[{"text":"Hi.","start":1.52,"end":1.76,"sentiment":"neutral","sentiment_score":0.009847154840826988},{"text":"You've reached the phone of Martin Knowles.","start":1.76,"end":3.36,"sentiment":"neutral","sentiment_score":-0.09607705101370811},{"text":"Not available at the moment.","start":3.36,"end":4.56,"sentiment":"negative","sentiment_score":-0.5810657620429993},{"text":"Please leave a message.","start":4.56,"end":5.62,"sentiment":"negative","sentiment_score":-0.4359374940395355},{"text":"Thank","start":5.68,"end":6.0479374,"sentiment":"neutral","sentiment_score":-0.009556295350193976}],"sentiment":"neutral","sentiment_score":-0.295629293554359,"num_words":18,"start":1.52,"end":6.0479374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached the phone of Martin Knowles. Not available at the moment. Please leave a message. Thank","paragraphs":[{"sentences":[{"text":"Hi.","start":1.52,"end":1.76,"sentiment":"neutral","sentiment_score":0.009847154840826988},{"text":"You've reached the phone of Martin Knowles.","start":1.76,"end":3.36,"sentiment":"neutral","sentiment_score":-0.09607705101370811},{"text":"Not available at the moment.","start":3.36,"end":4.56,"sentiment":"negative","sentiment_score":-0.5810657620429993},{"text":"Please leave a message.","start":4.56,"end":5.62,"sentiment":"negative","sentiment_score":-0.4359374940395355},{"text":"Thank","start":5.68,"end":6.0479374,"sentiment":"neutral","sentiment_score":-0.009556295350193976}],"sentiment":"neutral","sentiment_score":-0.295629293554359,"channel":1,"num_words":18,"start":1.52,"end":6.0479374}]},"summary":{"result":"success","short":"Hi. You've reached the phone of Martin Knowles. Not available at the moment. Please leave a message. Thank"},"intents":{"segments":[{"text":"Please leave a message.","start_word":13,"end_word":16,"intents":[{"intent":"Leave message","confidence_score":0.7345144}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached the phone of Martin Knowles.","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":-0.08377470076084137},{"text":"Not available at the moment. Please leave a message.","start_word":8,"end_word":16,"sentiment":"negative","sentiment_score":-0.4987737536430359},{"text":"Thank","start_word":17,"end_word":17,"sentiment":"neutral","sentiment_score":-0.011897087097167969}],"average":{"sentiment":"neutral","sentiment_score":-0.27254819869995117}}}}