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morning. Airtel? Airtel, Dominic. How are you? I'll be a lot better if I won the lottery.\n\nHow's that? How can I how can I help you? I can't I'm gonna stop I'm gonna stop you now because that way, it's just gonna go on too long. We we don't support any SIM cards outside of Australia. We're not the same company.\n\nSorry, mate. I I can help you with anything, Internet, whatever you want in Australia, but I can't help you anything outside of Australia. You'll need to contact India. I don't have their number. Yeah.\n\nYeah. K. Yeah. But that's Airtel India. We're Airtel Australia.\n\nWe're not the same company. That's what I'm trying to say. Okay. Sorry? I don't I don't know.\n\nWe're not associated. You'll have to Google it. Airtel customer care in the or something like that. Yep. Okay.\n\nThank you. Bye.","paragraphs":[{"sentences":[{"text":"Good morning.","start":0.96,"end":1.52,"sentiment":"neutral","sentiment_score":0.1462465599179268},{"text":"Airtel?","start":1.52,"end":2.02,"sentiment":"neutral","sentiment_score":0.05303853005170822},{"text":"Airtel, Dominic.","start":6.3999996,"end":7.54,"sentiment":"neutral","sentiment_score":0.02924056351184845},{"text":"How are you?","start":7.6,"end":8.34,"sentiment":"neutral","sentiment_score":0.09466101477543513},{"text":"I'll be a lot better if I won the lottery.","start":11.28,"end":13.04,"sentiment":"neutral","sentiment_score":0.2931698977947235}],"sentiment":"neutral","sentiment_score":0.20109415551026663,"num_words":18,"start":0.96,"end":13.04},{"sentences":[{"text":"How's that?","start":13.04,"end":13.86,"sentiment":"neutral","sentiment_score":0.1291387900710106},{"text":"How can I how can I help you?","start":15.885,"end":17.505001,"sentiment":"neutral","sentiment_score":0.06318896263837814},{"text":"I can't I'm gonna stop I'm gonna stop you now because that way, it's just gonna go on too long.","start":22.125,"end":26.285,"sentiment":"neutral","sentiment_score":-0.3013660185039043},{"text":"We we don't support any SIM cards outside of Australia.","start":26.285,"end":29.310001,"sentiment":"neutral","sentiment_score":-0.27766283005476},{"text":"We're not the same company.","start":29.310001,"end":30.51,"sentiment":"neutral","sentiment_score":-0.21931060552597045}],"sentiment":"neutral","sentiment_score":-0.20303805371125538,"num_words":45,"start":13.04,"end":30.51},{"sentences":[{"text":"Sorry, mate.","start":30.51,"end":31.07,"sentiment":"neutral","sentiment_score":-0.12434431165456772},{"text":"I I can help you with anything, Internet, whatever you want in Australia, but I can't help you anything outside of Australia.","start":31.07,"end":36.85,"sentiment":"neutral","sentiment_score":-0.1251812746578997},{"text":"You'll need to contact India.","start":37.07,"end":38.61,"sentiment":"neutral","sentiment_score":-0.1583647310733795},{"text":"I don't have their number.","start":38.670002,"end":40.05,"sentiment":"neutral","sentiment_score":-0.1200637549161911},{"text":"Yeah.","start":45.605,"end":46.105,"sentiment":"neutral","sentiment_score":-0.031112240627408028}],"sentiment":"neutral","sentiment_score":-0.1264551810388054,"num_words":35,"start":30.51,"end":46.105},{"sentences":[{"text":"Yeah.","start":46.325,"end":46.485,"sentiment":"neutral","sentiment_score":-0.026102673262357712},{"text":"K.","start":46.485,"end":46.965,"sentiment":"neutral","sentiment_score":-0.027694910764694217},{"text":"Yeah.","start":46.965,"end":47.204998,"sentiment":"neutral","sentiment_score":-0.033802006393671036},{"text":"But that's Airtel India.","start":47.204998,"end":49.045,"sentiment":"neutral","sentiment_score":-0.07139594946056604},{"text":"We're Airtel Australia.","start":49.045,"end":50.245,"sentiment":"neutral","sentiment_score":-0.1022859513759613}],"sentiment":"neutral","sentiment_score":-0.06800412423908711,"num_words":10,"start":46.325,"end":50.245},{"sentences":[{"text":"We're not the same company.","start":50.245,"end":51.545,"sentiment":"neutral","sentiment_score":-0.11361742615699769},{"text":"That's what I'm trying to say.","start":52.405,"end":53.864998,"sentiment":"neutral","sentiment_score":-0.058951432506243386},{"text":"Okay.","start":55.38,"end":55.88,"sentiment":"neutral","sentiment_score":-0.03870357200503349},{"text":"Sorry?","start":56.18,"end":56.68,"sentiment":"neutral","sentiment_score":-0.06475239992141724},{"text":"I don't I don't know.","start":58.18,"end":59.54,"sentiment":"neutral","sentiment_score":-0.11238110363483429}],"sentiment":"neutral","sentiment_score":-0.08817540088461505,"num_words":18,"start":50.245,"end":59.54},{"sentences":[{"text":"We're not associated.","start":59.54,"end":60.5,"sentiment":"neutral","sentiment_score":-0.1045972928404808},{"text":"You'll have to Google it.","start":60.5,"end":61.88,"sentiment":"neutral","sentiment_score":-0.07956422418355942},{"text":"Airtel customer care in the or something like that.","start":62.34,"end":64.5,"sentiment":"neutral","sentiment_score":-0.04320272637738122},{"text":"Yep.","start":64.5,"end":65.0,"sentiment":"neutral","sentiment_score":0.02606360614299774},{"text":"Okay.","start":65.78,"end":66.26,"sentiment":"neutral","sentiment_score":0.11746858060359956}],"sentiment":"neutral","sentiment_score":-0.050363439478372275,"num_words":19,"start":59.54,"end":66.26},{"sentences":[{"text":"Thank you.","start":66.26,"end":66.92,"sentiment":"positive","sentiment_score":0.36826640367507935},{"text":"Bye.","start":67.3,"end":67.8,"sentiment":"neutral","sentiment_score":0.15020760893821716}],"sentiment":"neutral","sentiment_score":0.29558013876279193,"num_words":3,"start":66.26,"end":67.8}]}}]},{"alternatives":[{"transcript":"Hey. Who am I speaking with? Sorry. I'm good. Thank you. How are you? I I have an Airtel SIM from India, and I'm no. No. No. No. Sorry. I am currently in Australia, and I have an Indian SIM of Airtel. And it is regarding that. Oh, okay. Okay. Okay. Okay. No worries. Where what is the number customer care number that I can okay. Sure. Sure. Alright. Cool. Thank you. Bye.","confidence":0.99068236,"words":[{"word":"hey","start":3.84,"end":4.34,"confidence":0.9688487,"punctuated_word":"Hey.","sentiment":"neutral","sentiment_score":0.02016454190015793},{"word":"who","start":4.64,"end":4.88,"confidence":0.8818827,"punctuated_word":"Who","sentiment":"neutral","sentiment_score":-0.003789453767240047},{"word":"am","start":4.88,"end":4.96,"confidence":0.9997029,"punctuated_word":"am","sentiment":"neutral","sentiment_score":-0.005920597352087498},{"word":"i","start":4.96,"end":5.12,"confidence":0.9993099,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.0038840025663375854},{"word":"speaking","start":5.12,"end":5.44,"confidence":0.99918455,"punctuated_word":"speaking","sentiment":"neutral","sentiment_score":-0.0029817167669534683},{"word":"with","start":5.44,"end":5.8399997,"confidence":0.9976476,"punctuated_word":"with?","sentiment":"neutral","sentiment_score":-0.0016115778125822544},{"word":"sorry","start":5.8399997,"end":6.3399997,"confidence":0.69914275,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":0.0017780736088752749},{"word":"i'm","start":9.12,"end":9.44,"confidence":0.8700057,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.4241423010826111},{"word":"good","start":9.44,"end":9.679999,"confidence":0.99714184,"punctuated_word":"good.","sentiment":"positive","sentiment_score":0.4762271046638489},{"word":"thank","start":9.679999,"end":9.84,"confidence":0.9994684,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5771161913871765},{"word":"you","start":9.84,"end":10.0,"confidence":0.99968505,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.5043104290962219},{"word":"how","start":10.0,"end":10.16,"confidence":0.99068236,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.2713581323623657},{"word":"are","start":10.16,"end":10.32,"confidence":0.9760213,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.21716414391994476},{"word":"you","start":10.32,"end":10.82,"confidence":0.9997091,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.280161589384079},{"word":"i","start":18.185,"end":18.685,"confidence":0.76164955,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.10675864666700365},{"word":"i","start":19.385,"end":19.545,"confidence":0.9901779,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.13244584202766418},{"word":"have","start":19.545,"end":19.785,"confidence":0.9979652,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.10796751827001572},{"word":"an","start":19.785,"end":20.025,"confidence":0.9935191,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.09852396696805954},{"word":"airtel","start":20.025,"end":20.425,"confidence":0.98494726,"punctuated_word":"Airtel","sentiment":"neutral","sentiment_score":-0.10903146862983704},{"word":"sim","start":20.425,"end":20.665,"confidence":0.93188286,"punctuated_word":"SIM","sentiment":"neutral","sentiment_score":-0.13202238082885742},{"word":"from","start":20.665,"end":20.985,"confidence":0.9990232,"punctuated_word":"from","sentiment":"neutral","sentiment_score":-0.14845822751522064},{"word":"india","start":20.985,"end":21.485,"confidence":0.84852535,"punctuated_word":"India,","sentiment":"neutral","sentiment_score":-0.098134845495224},{"word":"and","start":21.865,"end":22.365,"confidence":0.99579066,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.10486000031232834},{"word":"i'm","start":22.665,"end":23.165,"confidence":0.86190045,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.3235774338245392},{"word":"no","start":38.97,"end":39.29,"confidence":0.7765901,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.14979936182498932},{"word":"no","start":39.29,"end":39.45,"confidence":0.98923904,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.13339011371135712},{"word":"no","start":39.45,"end":39.61,"confidence":0.979481,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.1370791494846344},{"word":"no","start":39.61,"end":40.095,"confidence":0.836137,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.09796847403049468},{"word":"sorry","start":41.855,"end":42.015,"confidence":0.9349108,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.08907708525657654},{"word":"i","start":42.015,"end":42.255,"confidence":0.9659015,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.08028923720121384},{"word":"am","start":42.255,"end":42.415,"confidence":0.9988324,"punctuated_word":"am","sentiment":"neutral","sentiment_score":-0.06689145416021347},{"word":"currently","start":42.415,"end":42.815002,"confidence":0.9996331,"punctuated_word":"currently","sentiment":"neutral","sentiment_score":-0.08482532948255539},{"word":"in","start":42.815002,"end":43.055,"confidence":0.9997054,"punctuated_word":"in","sentiment":"neutral","sentiment_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Who am I speaking with? Sorry. I'm good. Thank you.\n\nHow are you? I I have an Airtel SIM from India, and I'm no. No. No. No.\n\nSorry. I am currently in Australia, and I have an Indian SIM of Airtel. And it is regarding that. Oh, okay. Okay.\n\nOkay. Okay. No worries. Where what is the number customer care number that I can okay. Sure.\n\nSure. Alright. Cool. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hey.","start":3.84,"end":4.34,"sentiment":"neutral","sentiment_score":0.02016454190015793},{"text":"Who am I speaking with?","start":4.64,"end":5.8399997,"sentiment":"neutral","sentiment_score":-0.0036374696530401705},{"text":"Sorry.","start":5.8399997,"end":6.3399997,"sentiment":"neutral","sentiment_score":0.0017780736088752749},{"text":"I'm good.","start":9.12,"end":9.679999,"sentiment":"positive","sentiment_score":0.45018470287323},{"text":"Thank you.","start":9.679999,"end":10.0,"sentiment":"positive","sentiment_score":0.5407133102416992}],"sentiment":"neutral","sentiment_score":0.18050466304306279,"num_words":11,"start":3.84,"end":10.0},{"sentences":[{"text":"How are you?","start":10.0,"end":10.82,"sentiment":"neutral","sentiment_score":0.2562279552221298},{"text":"I I have an Airtel SIM from India, and I'm no.","start":18.185,"end":39.29,"sentiment":"neutral","sentiment_score":-0.13741633566943082},{"text":"No.","start":39.29,"end":39.45,"sentiment":"neutral","sentiment_score":-0.13339011371135712},{"text":"No.","start":39.45,"end":39.61,"sentiment":"neutral","sentiment_score":-0.1370791494846344},{"text":"No.","start":39.61,"end":40.095,"sentiment":"neutral","sentiment_score":-0.09796847403049468}],"sentiment":"neutral","sentiment_score":-0.06537256258375504,"num_words":17,"start":10.0,"end":40.095},{"sentences":[{"text":"Sorry.","start":41.855,"end":42.015,"sentiment":"neutral","sentiment_score":-0.08907708525657654},{"text":"I am currently in Australia, and I have an Indian SIM of Airtel.","start":42.015,"end":45.955,"sentiment":"neutral","sentiment_score":-0.06529744399281648},{"text":"And it is regarding that.","start":46.815002,"end":48.915,"sentiment":"neutral","sentiment_score":-0.07063031047582627},{"text":"Oh, okay.","start":51.695,"end":52.095,"sentiment":"neutral","sentiment_score":-0.05701407976448536},{"text":"Okay.","start":52.095,"end":52.595,"sentiment":"neutral","sentiment_score":-0.04859647899866104}],"sentiment":"neutral","sentiment_score":-0.06607818400317972,"num_words":22,"start":41.855,"end":52.595},{"sentences":[{"text":"Okay.","start":54.149998,"end":54.39,"sentiment":"neutral","sentiment_score":-0.02427102252840996},{"text":"Okay.","start":54.39,"end":54.55,"sentiment":"neutral","sentiment_score":-0.017365848645567894},{"text":"No worries.","start":54.55,"end":55.129997,"sentiment":"neutral","sentiment_score":-0.03274162020534277},{"text":"Where what is the number customer care number that I can okay.","start":56.23,"end":62.700935,"sentiment":"neutral","sentiment_score":-0.10366802848875523},{"text":"Sure.","start":64.840935,"end":65.08093,"sentiment":"neutral","sentiment_score":0.05417293310165405}],"sentiment":"neutral","sentiment_score":-0.07629197178518071,"num_words":17,"start":54.149998,"end":65.08093},{"sentences":[{"text":"Sure.","start":65.08093,"end":65.40094,"sentiment":"neutral","sentiment_score":0.06153946369886398},{"text":"Alright.","start":65.40094,"end":65.90094,"sentiment":"neutral","sentiment_score":0.08276425302028656},{"text":"Cool.","start":65.96094,"end":66.36094,"sentiment":"neutral","sentiment_score":0.22277377545833588},{"text":"Thank you.","start":66.36094,"end":67.18094,"sentiment":"neutral","sentiment_score":0.31647876650094986},{"text":"Bye.","start":67.40094,"end":67.90094,"sentiment":"neutral","sentiment_score":0.06177584454417229}],"sentiment":"neutral","sentiment_score":0.17696847828725973,"num_words":6,"start":65.08093,"end":67.90094}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Good morning. Airtel?\n\nChannel 1: Hey. Who am I speaking with? Sorry.\n\nChannel 0: Airtel, Dominic. How are you?\n\nChannel 1: I'm good. Thank you. How are you?\n\nChannel 0: I'll be a lot better if I won the lottery. How's that? How can I how can I help you?\n\nChannel 1: I I have an Airtel SIM from India, and\n\nChannel 0: I can't I'm\n\nChannel 1: I'm\n\nChannel 0: gonna stop I'm gonna stop you now because that way, it's just gonna go on too long. We we don't support any SIM cards outside of Australia. We're not the same company. Sorry, mate. I I can help you with anything, Internet, whatever you want in Australia, but I can't help you anything outside of Australia.\n\nYou'll need to contact India. I don't\n\nChannel 1: no.\n\nChannel 0: have their\n\nChannel 1: No. No.\n\nChannel 0: number.\n\nChannel 1: No. Sorry. I am currently in Australia, and I have an Indian SIM of Airtel.\n\nChannel 0: Yeah. Yeah. K.\n\nChannel 1: And\n\nChannel 0: Yeah. But that's\n\nChannel 1: it\n\nChannel 0: Airtel\n\nChannel 1: is regarding that.\n\nChannel 0: India. We're Airtel Australia. We're not the same company.\n\nChannel 1: Oh, okay. Okay.\n\nChannel 0: That's what I'm trying to say.\n\nChannel 1: Okay. Okay. No worries.\n\nChannel 0: Okay. Sorry?\n\nChannel 1: Where what is the number customer care\n\nChannel 0: I\n\nChannel 1: number\n\nChannel 0: don't\n\nChannel 1: that I\n\nChannel 0: I\n\nChannel 1: can\n\nChannel 0: don't know. We're not associated. You'll have to Google it.\n\nChannel 1: okay.\n\nChannel 0: Airtel customer care in the or something like that. Yep.\n\nChannel 1: Sure. Sure. Alright.\n\nChannel 0: Okay.\n\nChannel 1: Cool.\n\nChannel 0: Thank\n\nChannel 1: Thank\n\nChannel 0: you.\n\nChannel 1: you.\n\nChannel 0: Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Good morning.","start":0.96,"end":1.52,"sentiment":"neutral","sentiment_score":0.1462465599179268},{"text":"Airtel?","start":1.52,"end":2.02,"sentiment":"neutral","sentiment_score":0.05303853005170822}],"sentiment":"neutral","sentiment_score":0.11517721662918727,"channel":0,"num_words":3,"start":0.96,"end":2.02},{"sentences":[{"text":"Hey.","start":3.84,"end":4.34,"sentiment":"neutral","sentiment_score":0.02016454190015793},{"text":"Who am I speaking 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The agent tells him that Airtel is not associated with any SIM cards outside of Australia and suggests he contact India. The call ends with the agent providing Dominic with a number for customer care."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Good morning. Airtel? Hey. Who am I speaking with? Sorry. Airtel, Dominic. How are you?","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":0.04544483497738838},{"text":"I'm good. Thank you.","start_word":15,"end_word":18,"sentiment":"positive","sentiment_score":0.4763272702693939},{"text":"How are you? I'll be a lot better if I won the lottery. How's that? How can I how can I help you? I I have an Airtel SIM from India, and I can't I'm I'm gonna stop I'm gonna stop you now because that way, it's just gonna go on too long. We we don't support any SIM cards outside of Australia. We're not the same company. Sorry, mate. I I can help you with anything, Internet, whatever you want in Australia, but I can't help you anything outside of Australia. You'll need to contact India. I don't no. have their No. No. number. No. Sorry. I am currently in Australia, and I have an Indian SIM of Airtel. Yeah. Yeah. K. And Yeah. But that's it Airtel is regarding that. India. We're Airtel Australia. We're not the same company. Oh, okay. Okay. That's what I'm trying to say. Okay. Okay. No worries. Okay. Sorry? Where what is the number customer care I number don't that I I can don't know. We're not associated. You'll have to Google it. okay. Airtel customer care in the or something like that. Yep. Sure. Sure. Alright. Okay. Cool.","start_word":19,"end_word":214,"sentiment":"neutral","sentiment_score":-0.08915850520133972},{"text":"Thank Thank you.","start_word":215,"end_word":217,"sentiment":"positive","sentiment_score":0.37211373448371887},{"text":"you. Bye. 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