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you.","start":66.01,"end":66.75,"sentiment":"neutral","sentiment_score":0.14355871453881264}],"sentiment":"neutral","sentiment_score":0.0470598372630775,"channel":1,"num_words":8,"start":63.129997,"end":66.75},{"sentences":[{"text":"Bye.","start":67.13,"end":67.63,"sentiment":"neutral","sentiment_score":0.029424866661429405}],"sentiment":"neutral","sentiment_score":0.029424866661429405,"channel":1,"num_words":1,"start":67.13,"end":67.63}]},"summary":{"result":"success","short":"An agent fromGenerationance AI called Verity to follow up on their AI MDR platform. Verity had not yet had had a chance to look at it and was unsure if she was the right person to speak to. The agent apologized for the misunderstanding and ended the call."},"intents":{"segments":[{"text":"No. I I I don't even I don't know if I'm even the right person to speak to. I I don't know where where you got the information that I would be the right person to speak to.","start_word":97,"end_word":134,"intents":[{"intent":"Check if verity is the right person to speak to","confidence_score":0.0002049427}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi, Verity. Yes?","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.12070594727993011},{"text":"Good morning.","start_word":5,"end_word":6,"sentiment":"positive","sentiment_score":0.35282081365585327},{"text":"Hi. It's Andrew from Vigilance AI. Have I caught you in a bad time? Andrew from where? Sorry? We didn't say hi, Verity. Okay. I I don't yeah. I I don't think that you still remember, but we have actually spoken a few months ago. And at the time, you were busy. So I sent you our email regarding our AI MDR platform. And, Verity, just wanted to follow-up and check if, you have read through it and if you're, you know, open for a really quick demo this week.","start_word":7,"end_word":96,"sentiment":"neutral","sentiment_score":0.07761131972074509},{"text":"No. I I I don't even I don't know if I'm even the right person to speak to. I I don't know where where you got the information that I would be the right person to speak to.","start_word":97,"end_word":134,"sentiment":"negative","sentiment_score":-0.4883740246295929},{"text":"Aren't you the one that handles operations? Oh, you found my LinkedIn. Oh, yeah. Yeah. That's where Yeah. act actually, Yeah. that's where we got your information. Yeah. No. I thank you. No. Thank you. Bye.","start_word":135,"end_word":170,"sentiment":"neutral","sentiment_score":-0.03234770521521568}],"average":{"sentiment":"neutral","sentiment_score":-0.05362750217318535}}}}