{"metadata":{"transaction_key":"deprecated","request_id":"019eaa08-aa30-71d2-8272-0015f819b1f8","sha256":"fd42bdddba4184dc646ac145042ccaa20375f46e48ca94d008e62f515319d6af","created":"2026-06-09T01:39:16.871Z","duration":12.167937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":40,"output_tokens":40},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":40,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Call being forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.","confidence":0.9998282,"words":[{"word":"call","start":0.39999998,"end":0.48,"confidence":0.31980783,"punctuated_word":"Call","sentiment":"negative","sentiment_score":-0.7113562226295471},{"word":"being","start":0.48,"end":0.71999997,"confidence":0.6194106,"punctuated_word":"being","sentiment":"negative","sentiment_score":-0.6726996302604675},{"word":"forwarded","start":0.71999997,"end":1.12,"confidence":0.99815816,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.7468063831329346},{"word":"to","start":1.12,"end":1.28,"confidence":0.9998282,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.6895381212234497},{"word":"voice","start":1.28,"end":1.52,"confidence":0.9935988,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.649791419506073},{"word":"mail","start":1.52,"end":2.02,"confidence":0.99957454,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.6221213340759277},{"word":"the","start":2.32,"end":2.56,"confidence":0.9994124,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8125202059745789},{"word":"person","start":2.56,"end":2.8799999,"confidence":0.9999782,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.7922080159187317},{"word":"you're","start":2.8799999,"end":3.12,"confidence":0.98699445,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.7842819094657898},{"word":"trying","start":3.12,"end":3.36,"confidence":0.99991655,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8060874342918396},{"word":"to","start":3.36,"end":3.52,"confidence":0.999833,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.792211651802063},{"word":"reach","start":3.52,"end":3.84,"confidence":0.9999814,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8155654668807983},{"word":"is","start":3.84,"end":4.0,"confidence":0.99993515,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8515459895133972},{"word":"not","start":4.0,"end":4.24,"confidence":0.99994624,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8663730025291443},{"word":"available","start":4.24,"end":4.74,"confidence":0.99975634,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.7976298928260803},{"word":"at","start":5.2,"end":5.44,"confidence":0.999915,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.4538119435310364},{"word":"the","start":5.44,"end":5.52,"confidence":0.999931,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4236050546169281},{"word":"tone","start":5.52,"end":6.0,"confidence":0.9992429,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.3682023286819458},{"word":"please","start":6.0,"end":6.24,"confidence":0.9999341,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.4047869741916657},{"word":"record","start":6.24,"end":6.64,"confidence":0.9998312,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.42246362566947937},{"word":"your","start":6.64,"end":6.7999997,"confidence":0.99996233,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.3754968047142029},{"word":"message","start":6.7999997,"end":7.2999997,"confidence":0.9997338,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.3324178457260132},{"word":"when","start":7.6,"end":7.8399997,"confidence":0.99982005,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.21458353102207184},{"word":"you","start":7.8399997,"end":8.0,"confidence":0.9999311,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2603929936885834},{"word":"have","start":8.0,"end":8.24,"confidence":0.9804513,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.19361358880996704},{"word":"finished","start":8.24,"end":8.639999,"confidence":0.9998111,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.23196500539779663},{"word":"recording","start":8.639999,"end":9.139999,"confidence":0.99928427,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.25959381461143494},{"word":"you","start":9.2,"end":9.44,"confidence":0.99988854,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.3002675473690033},{"word":"may","start":9.44,"end":9.599999,"confidence":0.9999746,"punctuated_word":"may","sentiment":"negative","sentiment_score":-0.3527772128582001},{"word":"hang","start":9.599999,"end":9.84,"confidence":0.9999074,"punctuated_word":"hang","sentiment":"negative","sentiment_score":-0.39096471667289734},{"word":"up","start":9.84,"end":10.34,"confidence":0.9997268,"punctuated_word":"up.","sentiment":"neutral","sentiment_score":-0.20192906260490415}],"paragraphs":{"transcript":"\nCall being forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.","paragraphs":[{"sentences":[{"text":"Call being forwarded to voice mail.","start":0.39999998,"end":2.02,"sentiment":"negative","sentiment_score":-0.6820521851380666},{"text":"The person you're trying to reach is not available.","start":2.32,"end":4.74,"sentiment":"negative","sentiment_score":-0.8131581743558248},{"text":"At the tone, please record your message.","start":5.2,"end":7.2999997,"sentiment":"negative","sentiment_score":-0.3972549395901816},{"text":"When you have finished recording, you may hang up.","start":7.6,"end":10.34,"sentiment":"neutral","sentiment_score":-0.26734305255942875}],"sentiment":"negative","sentiment_score":-0.5354067332321598,"num_words":31,"start":0.39999998,"end":10.34}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Call being forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.","paragraphs":[{"sentences":[{"text":"Call being forwarded to voice mail.","start":0.39999998,"end":2.02,"sentiment":"negative","sentiment_score":-0.6820521851380666},{"text":"The person you're trying to reach is not available.","start":2.32,"end":4.74,"sentiment":"negative","sentiment_score":-0.8131581743558248},{"text":"At the tone, please record your message.","start":5.2,"end":7.2999997,"sentiment":"negative","sentiment_score":-0.3972549395901816},{"text":"When you have finished recording, you may hang up.","start":7.6,"end":10.34,"sentiment":"neutral","sentiment_score":-0.26734305255942875}],"sentiment":"negative","sentiment_score":-0.5354067332321598,"channel":1,"num_words":31,"start":0.39999998,"end":10.34}]},"summary":{"result":"success","short":"Call being forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up."},"intents":{"segments":[{"text":"When you have finished recording, you may hang up.","start_word":22,"end_word":30,"intents":[{"intent":"Leave message","confidence_score":0.8663849}]}]},"sentiments":{"segments":[{"text":"Call being forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your message.","start_word":0,"end_word":21,"sentiment":"negative","sentiment_score":-0.64231938123703},{"text":"When you have finished recording, you may hang up.","start_word":22,"end_word":30,"sentiment":"neutral","sentiment_score":-0.27776026725769043}],"average":{"sentiment":"negative","sentiment_score":-0.5420656204223633}}}}