{"metadata":{"transaction_key":"deprecated","request_id":"019eaaca-ce9d-72c0-8f7a-1edd8fe0f331","sha256":"6649a1288ae9c94ebe3a8fb4564948dd8686f4ec2cbdf586611c265ec5170576","created":"2026-06-09T05:11:19.227Z","duration":7.1279373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":37,"output_tokens":37},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":37,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"I'm calling.","confidence":0.97924805,"words":[{"word":"i'm","start":1.76,"end":2.0,"confidence":0.97924805,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.018280230462551117},{"word":"calling","start":2.0,"end":2.5,"confidence":0.9199219,"punctuated_word":"calling.","sentiment":"neutral","sentiment_score":-0.06701870262622833}],"paragraphs":{"transcript":"\nI'm calling.","paragraphs":[{"sentences":[{"text":"I'm calling.","start":1.76,"end":2.5,"sentiment":"neutral","sentiment_score":-0.024369236081838608}],"sentiment":"neutral","sentiment_score":-0.024369236081838608,"num_words":2,"start":1.76,"end":2.5}]}}]},{"alternatives":[{"transcript":"Hi. I'm call assist by Google recording this call for the person you're trying to reach. Before I try to connect you, can I ask","confidence":1.0,"words":[{"word":"hi","start":0.56,"end":0.96,"confidence":0.99853516,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.10873193293809892},{"word":"i'm","start":0.96,"end":1.28,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.053172286599874496},{"word":"call","start":1.28,"end":1.52,"confidence":0.78515625,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.07770518213510513},{"word":"assist","start":1.52,"end":1.8399999,"confidence":0.9838867,"punctuated_word":"assist","sentiment":"neutral","sentiment_score":0.11095473170280457},{"word":"by","start":1.8399999,"end":2.0,"confidence":1.0,"punctuated_word":"by","sentiment":"neutral","sentiment_score":-0.019035905599594116},{"word":"google","start":2.0,"end":2.5,"confidence":1.0,"punctuated_word":"Google","sentiment":"neutral","sentiment_score":-0.10469606518745422},{"word":"recording","start":2.56,"end":2.96,"confidence":0.68408203,"punctuated_word":"recording","sentiment":"neutral","sentiment_score":-0.2655211091041565},{"word":"this","start":2.96,"end":3.12,"confidence":1.0,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.38354602456092834},{"word":"call","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.1944696009159088},{"word":"for","start":3.28,"end":3.52,"confidence":1.0,"punctuated_word":"for","sentiment":"negative","sentiment_score":-0.4499163031578064},{"word":"the","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.42173296213150024},{"word":"person","start":3.6799998,"end":3.9199998,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.0693681538105011},{"word":"you're","start":3.9199998,"end":4.16,"confidence":0.99902344,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.41381216049194336},{"word":"trying","start":4.16,"end":4.4,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.3349221646785736},{"word":"to","start":4.4,"end":4.48,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.03541921079158783},{"word":"reach","start":4.48,"end":4.98,"confidence":1.0,"punctuated_word":"reach.","sentiment":"neutral","sentiment_score":-0.26733654737472534},{"word":"before","start":5.12,"end":5.52,"confidence":1.0,"punctuated_word":"Before","sentiment":"negative","sentiment_score":-0.4533160328865051},{"word":"i","start":5.52,"end":5.68,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5794719457626343},{"word":"try","start":5.68,"end":5.8399997,"confidence":0.99902344,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.621237576007843},{"word":"to","start":5.8399997,"end":6.0,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.6209089159965515},{"word":"connect","start":6.0,"end":6.3199997,"confidence":1.0,"punctuated_word":"connect","sentiment":"negative","sentiment_score":-0.5078144073486328},{"word":"you","start":6.3199997,"end":6.56,"confidence":0.99853516,"punctuated_word":"you,","sentiment":"negative","sentiment_score":-0.6102157831192017},{"word":"can","start":6.56,"end":6.7999997,"confidence":0.99902344,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.5479546785354614},{"word":"i","start":6.7999997,"end":6.8799996,"confidence":0.99902344,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.5157220363616943},{"word":"ask","start":6.8799996,"end":7.1279373,"confidence":0.89208984,"punctuated_word":"ask","sentiment":"neutral","sentiment_score":-0.2532639801502228}],"paragraphs":{"transcript":"\nHi. I'm call assist by Google recording this call for the person you're trying to reach. Before I try to connect you, can I ask","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.96,"sentiment":"neutral","sentiment_score":0.10873193293809892},{"text":"I'm call assist by Google recording this call for the person you're trying to reach.","start":0.96,"end":4.98,"sentiment":"neutral","sentiment_score":-0.18119626715779305},{"text":"Before I try to connect you, can I ask","start":5.12,"end":7.1279373,"sentiment":"negative","sentiment_score":-0.523322817352083}],"sentiment":"neutral","sentiment_score":-0.29276469722390175,"num_words":25,"start":0.56,"end":7.1279373}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. I'm call assist\n\nChannel 0: I'm\n\nChannel 1: by Google\n\nChannel 0: calling.\n\nChannel 1: recording this call for the person you're trying to reach. Before I try to connect you, can I ask","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.96,"sentiment":"neutral","sentiment_score":0.10873193293809892},{"text":"I'm call assist","start":0.96,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.0806107334792614}],"sentiment":"neutral","sentiment_score":0.08764103334397078,"channel":1,"num_words":4,"start":0.56,"end":1.8399999},{"sentences":[{"text":"I'm","start":1.76,"end":2.0,"sentiment":"neutral","sentiment_score":0.018280230462551117}],"sentiment":"neutral","sentiment_score":0.018280230462551117,"channel":0,"num_words":1,"start":1.76,"end":2.0},{"sentences":[{"text":"by Google","start":1.8399999,"end":2.5,"sentiment":"neutral","sentiment_score":-0.06186598539352417}],"sentiment":"neutral","sentiment_score":-0.06186598539352417,"channel":1,"num_words":2,"start":1.8399999,"end":2.5},{"sentences":[{"text":"calling.","start":2.0,"end":2.5,"sentiment":"neutral","sentiment_score":-0.06701870262622833}],"sentiment":"neutral","sentiment_score":-0.06701870262622833,"channel":0,"num_words":1,"start":2.0,"end":2.5},{"sentences":[{"text":"recording this call for the person you're trying to reach.","start":2.56,"end":4.98,"sentiment":"neutral","sentiment_score":-0.28360442370176314},{"text":"Before I try to connect you, can I ask","start":5.12,"end":7.1279373,"sentiment":"negative","sentiment_score":-0.523322817352083}],"sentiment":"negative","sentiment_score":-0.3971552417466515,"channel":1,"num_words":19,"start":2.56,"end":7.1279373}]},"summary":{"result":"success","short":"Hi. I'm call assist I'm by calling. Google recording this call for the person you're trying to reach. Before I try to connect you, can I ask"},"intents":{"segments":[{"text":"Google recording this call for the person you're trying to reach.","start_word":7,"end_word":17,"intents":[{"intent":"Assist callers","confidence_score":0.03744562}]}]},"sentiments":{"segments":[{"text":"Hi. I'm call assist I'm by calling. Google recording this call for the person you're trying to reach.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":-0.1321590095758438},{"text":"Before I try to connect you, can I ask","start_word":18,"end_word":26,"sentiment":"negative","sentiment_score":-0.5560880303382874}],"average":{"sentiment":"neutral","sentiment_score":-0.2467344129407728}}}}