{"metadata":{"transaction_key":"deprecated","request_id":"01a00cee-04e3-7251-90b0-7deff2ad9e9d","sha256":"838543237a827cbeb0afed785083d6f169fae302a15c4d4b5d3827fac3c017f7","created":"2026-08-16T23:35:23.878Z","duration":83.87994,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":249,"output_tokens":54},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":266,"output_tokens":266},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":266,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"Yeah. Good morning. Michael, it's Ronald from Cloud Solution IT. How are you doing today? Okay. I'm doing wonderful. Thank you for asking. Michael, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Michael, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And, reason for my call today, Michael, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of September. Oh, okay. No. No. No worries, Michael. Thank you.","confidence":0.99858934,"words":[{"word":"yeah","start":3.9199998,"end":4.16,"confidence":0.95278037,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.12507668137550354},{"word":"good","start":4.16,"end":4.4,"confidence":0.99926513,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.3640383780002594},{"word":"morning","start":4.4,"end":4.9,"confidence":0.97976017,"punctuated_word":"morning.","sentiment":"positive","sentiment_score":0.34559929370880127},{"word":"michael","start":5.3599997,"end":5.7599998,"confidence":0.9473216,"punctuated_word":"Michael,","sentiment":"neutral","sentiment_score":0.2999803423881531},{"word":"it's","start":5.7599998,"end":6.2599998,"confidence":0.998523,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.30298149585723877},{"word":"ronald","start":6.3999996,"end":6.8999996,"confidence":0.9764504,"punctuated_word":"Ronald","sentiment":"neutral","sentiment_score":0.20391400158405304},{"word":"from","start":7.2,"end":7.68,"confidence":0.998917,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.22994539141654968},{"word":"cloud","start":7.68,"end":8.08,"confidence":0.74591017,"punctuated_word":"Cloud","sentiment":"neutral","sentiment_score":0.20257116854190824},{"word":"solution","start":8.08,"end":8.58,"confidence":0.9565777,"punctuated_word":"Solution","sentiment":"neutral","sentiment_score":0.21222957968711853},{"word":"it","start":8.72,"end":9.22,"confidence":0.993627,"punctuated_word":"IT.","sentiment":"neutral","sentiment_score":0.19492989778518677},{"word":"how","start":9.679999,"end":9.92,"confidence":0.9329279,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.272513747215271},{"word":"are","start":9.92,"end":10.0,"confidence":0.9997398,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.2501152753829956},{"word":"you","start":10.0,"end":10.16,"confidence":0.99928916,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.26628464460372925},{"word":"doing","start":10.16,"end":10.4,"confidence":0.9999497,"punctuated_word":"doing","sentiment":"neutral","sentiment_score":0.2614603340625763},{"word":"today","start":10.4,"end":10.9,"confidence":0.9999121,"punctuated_word":"today?","sentiment":"neutral","sentiment_score":0.2569385766983032},{"word":"okay","start":12.799999,"end":13.04,"confidence":0.9917518,"punctuated_word":"Okay.","sentiment":"positive","sentiment_score":0.45344096422195435},{"word":"i'm","start":13.04,"end":13.2,"confidence":0.9998484,"punctuated_word":"I'm","sentiment":"positive","sentiment_score":0.6634397506713867},{"word":"doing","start":13.2,"end":13.5199995,"confidence":0.9999633,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.7351051568984985},{"word":"wonderful","start":13.5199995,"end":14.0199995,"confidence":0.99941707,"punctuated_word":"wonderful.","sentiment":"positive","sentiment_score":0.7644132971763611},{"word":"thank","start":14.08,"end":14.24,"confidence":0.9999031,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.699921727180481},{"word":"you","start":14.24,"end":14.4,"confidence":0.99992335,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.6626884937286377},{"word":"for","start":14.4,"end":14.559999,"confidence":0.9997454,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.6463998556137085},{"word":"asking","start":14.559999,"end":15.059999,"confidence":0.9999017,"punctuated_word":"asking.","sentiment":"positive","sentiment_score":0.6455081701278687},{"word":"michael","start":15.785001,"end":16.185,"confidence":0.98676515,"punctuated_word":"Michael,","sentiment":"neutral","sentiment_score":0.08982867002487183},{"word":"i","start":16.185,"end":16.345001,"confidence":0.9998387,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.08620597422122955},{"word":"hope","start":16.345001,"end":16.505001,"confidence":0.99994373,"punctuated_word":"hope","sentiment":"neutral","sentiment_score":0.08465225994586945},{"word":"you","start":16.505001,"end":16.745,"confidence":0.99990654,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05590587854385376},{"word":"still","start":16.745,"end":17.065,"confidence":0.9997967,"punctuated_word":"still","sentiment":"neutral","sentiment_score":0.048591747879981995},{"word":"remember","start":17.065,"end":17.545,"confidence":0.9997279,"punctuated_word":"remember","sentiment":"neutral","sentiment_score":0.054055094718933105},{"word":"the","start":17.545,"end":17.705,"confidence":0.99967504,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06514982134103775},{"word":"company","start":17.705,"end":18.105,"confidence":0.999961,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.1008698344230652},{"word":"because","start":18.105,"end":18.605,"confidence":0.64892066,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.053183771669864655},{"word":"the","start":18.825,"end":18.985,"confidence":0.803201,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.05213423818349838},{"word":"last","start":18.985,"end":19.305,"confidence":0.9994862,"punctuated_word":"last","sentiment":"neutral","sentiment_score":0.03196025639772415},{"word":"time","start":19.305,"end":19.625,"confidence":0.99991035,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.060880146920681},{"word":"that","start":19.625,"end":19.945,"confidence":0.99977857,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.06670834869146347},{"word":"we","start":19.945,"end":20.185001,"confidence":0.9998909,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.08686153590679169},{"word":"touched","start":20.185001,"end":20.505001,"confidence":0.59244955,"punctuated_word":"touched","sentiment":"neutral","sentiment_score":0.09462989866733552},{"word":"base","start":20.505001,"end":20.745,"confidence":0.99718285,"punctuated_word":"base","sentiment":"neutral","sentiment_score":0.07557862997055054},{"word":"with","start":20.745,"end":20.985,"confidence":0.999754,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.08543218672275543},{"word":"you","start":20.985,"end":21.225,"confidence":0.975104,"punctuated_word":"you,","sentiment":"neutral","sentiment_score":0.08069606870412827},{"word":"it","start":21.225,"end":21.305,"confidence":0.9997476,"punctuated_word":"it","sentiment":"neutral","sentiment_score":0.04572585970163345},{"word":"was","start":21.305,"end":21.545,"confidence":0.9999491,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.0345030277967453},{"word":"october","start":21.545,"end":22.025,"confidence":0.9991648,"punctuated_word":"October","sentiment":"neutral","sentiment_score":0.051034800708293915},{"word":"of","start":22.025,"end":22.185001,"confidence":0.91905075,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.054405517876148224},{"word":"last","start":22.185001,"end":22.425,"confidence":0.9998554,"punctuated_word":"last","sentiment":"neutral","sentiment_score":0.04138578101992607},{"word":"year","start":22.425,"end":22.925,"confidence":0.9603121,"punctuated_word":"year.","sentiment":"neutral","sentiment_score":0.05433838814496994},{"word":"and","start":23.545,"end":24.045,"confidence":0.99924123,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.05676385387778282},{"word":"during","start":24.265,"end":24.585,"confidence":0.90087223,"punctuated_word":"during","sentiment":"neutral","sentiment_score":0.041014231741428375},{"word":"that","start":24.585,"end":24.825,"confidence":0.9995254,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.03923896700143814},{"word":"time","start":24.825,"end":25.145,"confidence":0.9927285,"punctuated_word":"time,","sentiment":"neutral","sentiment_score":0.041043978184461594},{"word":"i","start":25.145,"end":25.305,"confidence":0.9997825,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.06128643453121185},{"word":"was","start":25.305,"end":25.805,"confidence":0.9999788,"punctuated_word":"was","sentiment":"neutral","sentiment_score":0.045117251574993134},{"word":"trying","start":25.865,"end":26.265,"confidence":0.9987037,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":0.057249538600444794},{"word":"to","start":26.265,"end":26.425,"confidence":0.99956995,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.054870277643203735},{"word":"arrange","start":26.425,"end":26.904999,"confidence":0.9998919,"punctuated_word":"arrange","sentiment":"neutral","sentiment_score":0.0686260387301445},{"word":"a","start":26.904999,"end":27.065,"confidence":0.9996032,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.07471739500761032},{"word":"meeting","start":27.065,"end":27.385,"confidence":0.99997747,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.06713453680276871},{"word":"with","start":27.385,"end":27.625,"confidence":0.9999285,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.06033685430884361},{"word":"you","start":27.625,"end":28.025,"confidence":0.9999659,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08628029376268387},{"word":"together","start":28.025,"end":28.505001,"confidence":0.9029644,"punctuated_word":"together","sentiment":"neutral","sentiment_score":0.06719119846820831},{"word":"with","start":28.505001,"end":28.744999,"confidence":0.9998084,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.07591000944375992},{"word":"my","start":28.744999,"end":28.98,"confidence":0.99986696,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.09857892990112305},{"word":"cto","start":29.14,"end":29.619999,"confidence":0.98602027,"punctuated_word":"CTO,","sentiment":"neutral","sentiment_score":0.0800459012389183},{"word":"mister","start":29.619999,"end":30.1,"confidence":0.9895035,"punctuated_word":"mister","sentiment":"neutral","sentiment_score":0.07081775367259979},{"word":"bajit","start":30.1,"end":30.6,"confidence":0.6882252,"punctuated_word":"Bajit","sentiment":"neutral","sentiment_score":0.05901220440864563},{"word":"singh","start":30.66,"end":31.16,"confidence":0.92784804,"punctuated_word":"Singh,","sentiment":"neutral","sentiment_score":0.07477404177188873},{"word":"to","start":31.619999,"end":32.02,"confidence":0.9998417,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.07675383985042572},{"word":"introduce","start":32.02,"end":32.52,"confidence":0.9998627,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.08056088536977768},{"word":"our","start":32.579998,"end":32.82,"confidence":0.9999,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.08509749174118042},{"word":"company","start":32.82,"end":33.14,"confidence":0.9999658,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.09403083473443984},{"word":"and","start":33.14,"end":33.3,"confidence":0.9938753,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.11831707507371902},{"word":"our","start":33.3,"end":33.54,"confidence":0.9996934,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.07621534168720245},{"word":"services","start":33.54,"end":34.04,"confidence":0.99931335,"punctuated_word":"services.","sentiment":"neutral","sentiment_score":0.07315481454133987},{"word":"name","start":35.14,"end":35.46,"confidence":0.99861693,"punctuated_word":"Name","sentiment":"neutral","sentiment_score":0.06341361254453659},{"word":"of","start":35.46,"end":35.62,"confidence":0.99997056,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.04829738289117813},{"word":"the","start":35.62,"end":35.78,"confidence":0.99993074,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0560915432870388},{"word":"company","start":35.78,"end":36.1,"confidence":0.9999299,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.06621278077363968},{"word":"again","start":36.1,"end":36.34,"confidence":0.9355409,"punctuated_word":"again,","sentiment":"neutral","sentiment_score":0.0541771799325943},{"word":"michael","start":36.34,"end":36.82,"confidence":0.9845614,"punctuated_word":"Michael,","sentiment":"neutral","sentiment_score":0.07655391842126846},{"word":"it's","start":36.82,"end":37.3,"confidence":0.90603983,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.07857917994260788},{"word":"cloud","start":37.3,"end":37.78,"confidence":0.7197738,"punctuated_word":"Cloud","sentiment":"neutral","sentiment_score":0.07423155009746552},{"word":"solution","start":37.78,"end":38.28,"confidence":0.9823423,"punctuated_word":"Solution","sentiment":"neutral","sentiment_score":0.07226492464542389},{"word":"it","start":38.34,"end":38.84,"confidence":0.9912125,"punctuated_word":"IT.","sentiment":"neutral","sentiment_score":0.06234095245599747},{"word":"we","start":39.54,"end":39.699997,"confidence":0.9996455,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.07678043842315674},{"word":"are","start":39.699997,"end":39.94,"confidence":0.9990803,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.06345023959875107},{"word":"a","start":39.94,"end":40.44,"confidence":0.99925,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.07863105833530426},{"word":"managed","start":40.579998,"end":40.98,"confidence":0.8469568,"punctuated_word":"managed","sentiment":"neutral","sentiment_score":0.09440162777900696},{"word":"service","start":40.98,"end":41.379997,"confidence":0.9996978,"punctuated_word":"service","sentiment":"neutral","sentiment_score":0.06001275032758713},{"word":"provider","start":41.379997,"end":41.879997,"confidence":0.99688095,"punctuated_word":"provider.","sentiment":"neutral","sentiment_score":0.06584052741527557},{"word":"we","start":42.34,"end":42.42,"confidence":0.70049393,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.06850994378328323},{"word":"are","start":42.42,"end":42.579998,"confidence":0.95415974,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.06243877112865448},{"word":"also","start":42.579998,"end":42.9,"confidence":0.9989159,"punctuated_word":"also","sentiment":"neutral","sentiment_score":0.05656885728240013},{"word":"microsoft","start":42.9,"end":43.379997,"confidence":0.8508402,"punctuated_word":"Microsoft","sentiment":"neutral","sentiment_score":0.07700806856155396},{"word":"trusted","start":43.379997,"end":43.879997,"confidence":0.88894427,"punctuated_word":"trusted","sentiment":"neutral","sentiment_score":0.07972195744514465},{"word":"partner","start":43.94,"end":44.44,"confidence":0.99955374,"punctuated_word":"partner","sentiment":"neutral","sentiment_score":0.0920628160238266},{"word":"providing","start":44.985,"end":45.385,"confidence":0.99959964,"punctuated_word":"providing","sentiment":"neutral","sentiment_score":0.0810379683971405},{"word":"services","start":45.385,"end":45.885,"confidence":0.99979454,"punctuated_word":"services","sentiment":"neutral","sentiment_score":0.06798087060451508},{"word":"for","start":46.024998,"end":46.504997,"confidence":0.9989152,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.09041999280452728},{"word":"cloud","start":46.504997,"end":46.905,"confidence":0.9861653,"punctuated_word":"cloud","sentiment":"neutral","sentiment_score":0.08423762023448944},{"word":"solutions","start":46.905,"end":47.405,"confidence":0.755106,"punctuated_word":"solutions,","sentiment":"neutral","sentiment_score":0.07980293780565262},{"word":"cybersecurity","start":47.704998,"end":48.204998,"confidence":0.9105885,"punctuated_word":"cybersecurity,","sentiment":"neutral","sentiment_score":0.06471024453639984},{"word":"backup","start":49.305,"end":49.625,"confidence":0.9540584,"punctuated_word":"backup","sentiment":"neutral","sentiment_score":0.06040602922439575},{"word":"and","start":49.625,"end":49.864998,"confidence":0.8629678,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.06524267792701721},{"word":"recovery","start":49.864998,"end":50.364998,"confidence":0.9879103,"punctuated_word":"recovery,","sentiment":"neutral","sentiment_score":0.0788441002368927},{"word":"sharepoint","start":50.585,"end":51.085,"confidence":0.9813581,"punctuated_word":"SharePoint,","sentiment":"neutral","sentiment_score":0.07840453088283539},{"word":"manage","start":51.704998,"end":52.184998,"confidence":0.7799147,"punctuated_word":"Manage","sentiment":"neutral","sentiment_score":0.06228373199701309},{"word":"three","start":52.184998,"end":52.344997,"confidence":0.9886573,"punctuated_word":"three","sentiment":"neutral","sentiment_score":0.05606653541326523},{"word":"sixty","start":52.344997,"end":52.664997,"confidence":0.6558014,"punctuated_word":"sixty","sentiment":"neutral","sentiment_score":0.046416860073804855},{"word":"five","start":52.664997,"end":53.065,"confidence":0.9832971,"punctuated_word":"five,","sentiment":"neutral","sentiment_score":0.06175285950303078},{"word":"power","start":53.065,"end":53.465,"confidence":0.9852933,"punctuated_word":"Power","sentiment":"neutral","sentiment_score":0.08729533106088638},{"word":"bi","start":53.465,"end":53.864998,"confidence":0.88859856,"punctuated_word":"BI,","sentiment":"neutral","sentiment_score":0.06568990647792816},{"word":"and","start":53.864998,"end":53.945,"confidence":0.9992317,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.05067455396056175},{"word":"many","start":53.945,"end":54.265,"confidence":0.999283,"punctuated_word":"many","sentiment":"neutral","sentiment_score":0.052083298563957214},{"word":"more","start":54.265,"end":54.765,"confidence":0.99663085,"punctuated_word":"more.","sentiment":"neutral","sentiment_score":0.051167331635952},{"word":"and","start":55.065,"end":55.385,"confidence":0.85678154,"punctuated_word":"And,","sentiment":"neutral","sentiment_score":0.0427187904715538},{"word":"reason","start":55.704998,"end":56.024998,"confidence":0.88877887,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":0.036786407232284546},{"word":"for","start":56.024998,"end":56.184998,"confidence":0.9995247,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.03369903936982155},{"word":"my","start":56.184998,"end":56.344997,"confidence":0.99858934,"punctuated_word":"my","sentiment":"neutral","sentiment_score":0.04853833466768265},{"word":"call","start":56.344997,"end":56.504997,"confidence":0.9993986,"punctuated_word":"call","sentiment":"neutral","sentiment_score":0.05525493249297142},{"word":"today","start":56.504997,"end":56.824997,"confidence":0.99838465,"punctuated_word":"today,","sentiment":"neutral","sentiment_score":0.06214064732193947},{"word":"michael","start":56.824997,"end":57.305,"confidence":0.9917575,"punctuated_word":"Michael,","sentiment":"neutral","sentiment_score":0.052149005234241486},{"word":"same","start":57.305,"end":57.545,"confidence":0.99642974,"punctuated_word":"same","sentiment":"neutral","sentiment_score":0.036611247807741165},{"word":"thing","start":57.545,"end":57.704998,"confidence":0.9995468,"punctuated_word":"thing","sentiment":"neutral","sentiment_score":0.04316379129886627},{"word":"as","start":57.704998,"end":57.945,"confidence":0.9997466,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.05261872708797455},{"word":"before","start":57.945,"end":58.445,"confidence":0.88773334,"punctuated_word":"before,","sentiment":"neutral","sentiment_score":0.0362311489880085},{"word":"we're","start":59.100002,"end":59.34,"confidence":0.99877816,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.00952160358428955},{"word":"only","start":59.34,"end":59.66,"confidence":0.99995077,"punctuated_word":"only","sentiment":"neutral","sentiment_score":0.018362123519182205},{"word":"hoping","start":59.66,"end":59.98,"confidence":0.99753124,"punctuated_word":"hoping","sentiment":"neutral","sentiment_score":0.03525257483124733},{"word":"to","start":59.98,"end":60.22,"confidence":0.99975485,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.040187906473875046},{"word":"arrange","start":60.22,"end":60.54,"confidence":0.99987864,"punctuated_word":"arrange","sentiment":"neutral","sentiment_score":0.05235186219215393},{"word":"an","start":60.54,"end":60.78,"confidence":0.99497896,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.04979683831334114},{"word":"introductory","start":60.78,"end":61.28,"confidence":0.99462944,"punctuated_word":"introductory","sentiment":"neutral","sentiment_score":0.0523456372320652},{"word":"meeting","start":61.5,"end":61.9,"confidence":0.9985335,"punctuated_word":"meeting","sentiment":"neutral","sentiment_score":0.05524567887187004},{"word":"with","start":61.9,"end":62.06,"confidence":0.9997563,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.06499841809272766},{"word":"you","start":62.06,"end":62.38,"confidence":0.9996438,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05936827510595322},{"word":"simply","start":62.38,"end":62.7,"confidence":0.9512108,"punctuated_word":"simply","sentiment":"neutral","sentiment_score":0.056612562388181686},{"word":"to","start":62.7,"end":62.86,"confidence":0.9993556,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.05685848742723465},{"word":"introduce","start":62.86,"end":63.34,"confidence":0.99972254,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.0554579496383667},{"word":"our","start":63.34,"end":63.58,"confidence":0.99945873,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.0633261576294899},{"word":"company","start":63.58,"end":63.98,"confidence":0.9999093,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.0703294649720192},{"word":"only","start":63.98,"end":64.22,"confidence":0.80394286,"punctuated_word":"only","sentiment":"neutral","sentiment_score":0.08630315214395523},{"word":"for","start":64.22,"end":64.54,"confidence":0.9983223,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.06813758611679077},{"word":"future","start":64.54,"end":64.94,"confidence":0.99511874,"punctuated_word":"future","sentiment":"neutral","sentiment_score":0.0757240578532219},{"word":"reference","start":64.94,"end":65.44,"confidence":0.9480269,"punctuated_word":"reference.","sentiment":"neutral","sentiment_score":0.07102565467357635},{"word":"and","start":66.06,"end":66.46,"confidence":0.99903214,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.044016867876052856},{"word":"we're","start":66.46,"end":66.7,"confidence":0.9995947,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.04765264317393303},{"word":"hoping","start":66.7,"end":67.020004,"confidence":0.98501056,"punctuated_word":"hoping,","sentiment":"neutral","sentiment_score":0.054393671452999115},{"word":"sir","start":67.020004,"end":67.18,"confidence":0.99921805,"punctuated_word":"sir,","sentiment":"neutral","sentiment_score":0.06545986980199814},{"word":"that","start":67.18,"end":67.34,"confidence":0.9998235,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.061158910393714905},{"word":"you","start":67.34,"end":67.5,"confidence":0.9997732,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.05489589273929596},{"word":"have","start":67.5,"end":67.66,"confidence":0.9996679,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.04869145527482033},{"word":"an","start":67.66,"end":67.82,"confidence":0.9900209,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.04161174222826958},{"word":"available","start":67.82,"end":68.22,"confidence":0.9998592,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.029152315109968185},{"word":"time","start":68.22,"end":68.62,"confidence":0.9997284,"punctuated_word":"time","sentiment":"neutral","sentiment_score":0.04124149307608605},{"word":"next","start":68.62,"end":68.86,"confidence":0.9991984,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.04298803955316544},{"word":"month","start":68.86,"end":69.36,"confidence":0.8830122,"punctuated_word":"month,","sentiment":"neutral","sentiment_score":0.04667196795344353},{"word":"maybe","start":69.58,"end":69.98,"confidence":0.9971635,"punctuated_word":"maybe","sentiment":"neutral","sentiment_score":0.04508399963378906},{"word":"on","start":69.98,"end":70.14,"confidence":0.98674846,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.04531925916671753},{"word":"first","start":70.14,"end":70.46,"confidence":0.9871055,"punctuated_word":"first","sentiment":"neutral","sentiment_score":0.04004815220832825},{"word":"or","start":70.46,"end":70.78,"confidence":0.99729353,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.03404519334435463},{"word":"second","start":70.78,"end":71.1,"confidence":0.9914452,"punctuated_word":"second","sentiment":"neutral","sentiment_score":0.0400804802775383},{"word":"week","start":71.1,"end":71.385,"confidence":0.9867905,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.033657096326351166},{"word":"of","start":71.385,"end":71.625,"confidence":0.9690457,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.03690647333860397},{"word":"september","start":71.625,"end":72.125,"confidence":0.7818965,"punctuated_word":"September.","sentiment":"neutral","sentiment_score":0.0335213802754879},{"word":"oh","start":76.185005,"end":76.685005,"confidence":0.9428092,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.08653463423252106},{"word":"okay","start":77.785,"end":78.285,"confidence":0.9943356,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.09026596695184708},{"word":"no","start":79.145004,"end":79.385,"confidence":0.9661324,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":0.03205098211765289},{"word":"no","start":79.385,"end":79.625,"confidence":0.98417246,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":0.045908693224191666},{"word":"no","start":79.625,"end":79.785,"confidence":0.99916065,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.07203420996665955},{"word":"worries","start":79.785,"end":80.105,"confidence":0.9953177,"punctuated_word":"worries,","sentiment":"neutral","sentiment_score":0.13540810346603394},{"word":"michael","start":80.105,"end":80.605,"confidence":0.99795735,"punctuated_word":"Michael.","sentiment":"neutral","sentiment_score":0.1794591248035431},{"word":"thank","start":80.745,"end":80.985,"confidence":0.75388145,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.33459487557411194},{"word":"you","start":80.985,"end":81.485,"confidence":0.99118376,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.32895079255104065}],"paragraphs":{"transcript":"\nYeah. Good morning. Michael, it's Ronald from Cloud Solution IT. How are you doing today? Okay.\n\nI'm doing wonderful. Thank you for asking. Michael, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Michael, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And, reason for my call today, Michael, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of September. Oh, okay.\n\nNo. No. No worries, Michael. Thank you.","paragraphs":[{"sentences":[{"text":"Yeah.","start":3.9199998,"end":4.16,"sentiment":"neutral","sentiment_score":0.12507668137550354},{"text":"Good morning.","start":4.16,"end":4.9,"sentiment":"positive","sentiment_score":0.35481883585453033},{"text":"Michael, it's Ronald from Cloud Solution IT.","start":5.3599997,"end":9.22,"sentiment":"neutral","sentiment_score":0.2352216967514583},{"text":"How are you doing today?","start":9.679999,"end":10.9,"sentiment":"neutral","sentiment_score":0.26146251559257505},{"text":"Okay.","start":12.799999,"end":13.04,"sentiment":"positive","sentiment_score":0.45344096422195435}],"sentiment":"neutral","sentiment_score":0.26512623578310013,"num_words":16,"start":3.9199998,"end":13.04},{"sentences":[{"text":"I'm doing wonderful.","start":13.04,"end":14.0199995,"sentiment":"positive","sentiment_score":0.7209860682487488},{"text":"Thank you for asking.","start":14.08,"end":15.059999,"sentiment":"positive","sentiment_score":0.663629561662674},{"text":"Michael, I hope you still remember the company because the last time that we touched base with you, it was October of last year.","start":15.785001,"end":22.925,"sentiment":"neutral","sentiment_score":0.06477990575755636},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":23.545,"end":34.04,"sentiment":"neutral","sentiment_score":0.06978296198778683},{"text":"Name of the company again, Michael, it's Cloud Solution IT.","start":35.14,"end":38.84,"sentiment":"neutral","sentiment_score":0.06521630249917507}],"sentiment":"neutral","sentiment_score":0.13100731159176895,"num_words":68,"start":13.04,"end":38.84},{"sentences":[{"text":"We are a managed service provider.","start":39.54,"end":41.879997,"sentiment":"neutral","sentiment_score":0.07318610697984695},{"text":"We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more.","start":42.34,"end":54.765,"sentiment":"neutral","sentiment_score":0.06883311182260514},{"text":"And, reason for my call today, Michael, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":55.065,"end":65.44,"sentiment":"neutral","sentiment_score":0.05137060210108757},{"text":"And we're hoping, sir, that you have an available time next month, maybe on first or second week of September.","start":66.06,"end":72.125,"sentiment":"neutral","sentiment_score":0.04432984516024589},{"text":"Oh, okay.","start":76.185005,"end":78.285,"sentiment":"neutral","sentiment_score":0.08840030059218407}],"sentiment":"neutral","sentiment_score":0.05740313258874847,"num_words":83,"start":39.54,"end":78.285},{"sentences":[{"text":"No.","start":79.145004,"end":79.385,"sentiment":"neutral","sentiment_score":0.03205098211765289},{"text":"No.","start":79.385,"end":79.625,"sentiment":"neutral","sentiment_score":0.045908693224191666},{"text":"No worries, Michael.","start":79.625,"end":80.605,"sentiment":"neutral","sentiment_score":0.12896714607874551},{"text":"Thank you.","start":80.745,"end":81.485,"sentiment":"neutral","sentiment_score":0.3317728340625763}],"sentiment":"neutral","sentiment_score":0.16120096881474769,"num_words":7,"start":79.145004,"end":81.485}]}}]},{"alternatives":[{"transcript":"Hello. Michael speaking. I'm well. How are you? No. We're okay. Thank you. Thanks. You too. Bye.","confidence":0.9924747,"words":[{"word":"hello","start":1.1999999,"end":1.52,"confidence":0.86366683,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.02231387048959732},{"word":"michael","start":1.52,"end":1.8399999,"confidence":0.90300417,"punctuated_word":"Michael","sentiment":"neutral","sentiment_score":0.02346553280949593},{"word":"speaking","start":1.8399999,"end":2.34,"confidence":0.9972203,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.0247627105563879},{"word":"i'm","start":11.12,"end":11.28,"confidence":0.9246714,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.33309289813041687},{"word":"well","start":11.28,"end":11.5199995,"confidence":0.95518494,"punctuated_word":"well.","sentiment":"neutral","sentiment_score":0.30322951078414917},{"word":"how","start":11.5199995,"end":11.679999,"confidence":0.99956006,"punctuated_word":"How","sentiment":"neutral","sentiment_score":0.24138370156288147},{"word":"are","start":11.679999,"end":11.84,"confidence":0.9979855,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.18198513984680176},{"word":"you","start":11.84,"end":12.195,"confidence":0.99792814,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.2184167206287384},{"word":"no","start":73.125,"end":73.445,"confidence":0.9052971,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.019699376076459885},{"word":"we're","start":73.445,"end":73.604996,"confidence":0.9924747,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.04464901238679886},{"word":"okay","start":73.604996,"end":73.84499,"confidence":0.9986521,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.09056157618761064},{"word":"thank","start":73.84499,"end":74.085,"confidence":0.9941273,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.21326203644275665},{"word":"you","start":74.085,"end":74.585,"confidence":0.9992136,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.26357102394104004},{"word":"thanks","start":81.524994,"end":81.924995,"confidence":0.95796365,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.3413425087928772},{"word":"you","start":81.924995,"end":82.005,"confidence":0.96143097,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.19462813436985016},{"word":"too","start":82.005,"end":82.325,"confidence":0.99853027,"punctuated_word":"too.","sentiment":"neutral","sentiment_score":0.18495696783065796},{"word":"bye","start":82.325,"end":82.825,"confidence":0.97583044,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.0940672755241394}],"paragraphs":{"transcript":"\nHello. Michael speaking. I'm well. How are you? No.\n\nWe're okay. Thank you. Thanks. You too. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.1999999,"end":1.52,"sentiment":"neutral","sentiment_score":0.02231387048959732},{"text":"Michael speaking.","start":1.52,"end":2.34,"sentiment":"neutral","sentiment_score":0.024114121682941914},{"text":"I'm well.","start":11.12,"end":11.5199995,"sentiment":"neutral","sentiment_score":0.318161204457283},{"text":"How are you?","start":11.5199995,"end":12.195,"sentiment":"neutral","sentiment_score":0.21392852067947388},{"text":"No.","start":73.125,"end":73.445,"sentiment":"neutral","sentiment_score":-0.019699376076459885}],"sentiment":"neutral","sentiment_score":0.1476611898591121,"num_words":9,"start":1.1999999,"end":73.445},{"sentences":[{"text":"We're okay.","start":73.445,"end":73.84499,"sentiment":"neutral","sentiment_score":0.06760529428720474},{"text":"Thank you.","start":73.84499,"end":74.585,"sentiment":"neutral","sentiment_score":0.23841653019189835},{"text":"Thanks.","start":81.524994,"end":81.924995,"sentiment":"positive","sentiment_score":0.3413425087928772},{"text":"You too.","start":81.924995,"end":82.325,"sentiment":"neutral","sentiment_score":0.18979255110025406},{"text":"Bye.","start":82.325,"end":82.825,"sentiment":"neutral","sentiment_score":0.0940672755241394}],"sentiment":"neutral","sentiment_score":0.17837981693446636,"num_words":8,"start":73.445,"end":82.825}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Michael speaking.\n\nChannel 0: Yeah. Good morning. Michael, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: I'm well. How are you?\n\nChannel 0: Okay. I'm doing wonderful. Thank you for asking. Michael, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.\n\nName of the company again, Michael, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And, reason for my call today, Michael, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of September.\n\nChannel 1: No. We're okay. Thank you.\n\nChannel 0: Oh, okay. No. No. No worries, Michael. Thank you.\n\nChannel 1: Thanks. You too. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.1999999,"end":1.52,"sentiment":"neutral","sentiment_score":0.02231387048959732},{"text":"Michael speaking.","start":1.52,"end":2.34,"sentiment":"neutral","sentiment_score":0.024114121682941914}],"sentiment":"neutral","sentiment_score":0.02351403795182705,"channel":1,"num_words":3,"start":1.1999999,"end":2.34},{"sentences":[{"text":"Yeah.","start":3.9199998,"end":4.16,"sentiment":"neutral","sentiment_score":0.12507668137550354},{"text":"Good morning.","start":4.16,"end":4.9,"sentiment":"positive","sentiment_score":0.35481883585453033},{"text":"Michael, it's Ronald from Cloud Solution IT.","start":5.3599997,"end":9.22,"sentiment":"neutral","sentiment_score":0.2352216967514583},{"text":"How are you doing today?","start":9.679999,"end":10.9,"sentiment":"neutral","sentiment_score":0.26146251559257505}],"sentiment":"neutral","sentiment_score":0.2525719205538432,"channel":0,"num_words":15,"start":3.9199998,"end":10.9},{"sentences":[{"text":"I'm well.","start":11.12,"end":11.5199995,"sentiment":"neutral","sentiment_score":0.318161204457283},{"text":"How are you?","start":11.5199995,"end":12.195,"sentiment":"neutral","sentiment_score":0.21392852067947388}],"sentiment":"neutral","sentiment_score":0.25562159419059755,"channel":1,"num_words":5,"start":11.12,"end":12.195},{"sentences":[{"text":"Okay.","start":12.799999,"end":13.04,"sentiment":"positive","sentiment_score":0.45344096422195435},{"text":"I'm doing wonderful.","start":13.04,"end":14.0199995,"sentiment":"positive","sentiment_score":0.7209860682487488},{"text":"Thank you for asking.","start":14.08,"end":15.059999,"sentiment":"positive","sentiment_score":0.663629561662674},{"text":"Michael, I hope you still remember the company because the last time that we touched base with you, it was October of last year.","start":15.785001,"end":22.925,"sentiment":"neutral","sentiment_score":0.06477990575755636},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":23.545,"end":34.04,"sentiment":"neutral","sentiment_score":0.06978296198778683}],"sentiment":"neutral","sentiment_score":0.1476233072452626,"channel":0,"num_words":59,"start":12.799999,"end":34.04},{"sentences":[{"text":"Name of the company again, Michael, it's Cloud Solution IT.","start":35.14,"end":38.84,"sentiment":"neutral","sentiment_score":0.06521630249917507},{"text":"We are a managed service provider.","start":39.54,"end":41.879997,"sentiment":"neutral","sentiment_score":0.07318610697984695},{"text":"We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more.","start":42.34,"end":54.765,"sentiment":"neutral","sentiment_score":0.06883311182260514},{"text":"And, reason for my call today, Michael, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":55.065,"end":65.44,"sentiment":"neutral","sentiment_score":0.05137060210108757},{"text":"And we're hoping, sir, that you have an available time next month, maybe on first or second week of September.","start":66.06,"end":72.125,"sentiment":"neutral","sentiment_score":0.04432984516024589}],"sentiment":"neutral","sentiment_score":0.057580466249159405,"channel":0,"num_words":91,"start":35.14,"end":72.125},{"sentences":[{"text":"No.","start":73.125,"end":73.445,"sentiment":"neutral","sentiment_score":-0.019699376076459885},{"text":"We're okay.","start":73.445,"end":73.84499,"sentiment":"neutral","sentiment_score":0.06760529428720474},{"text":"Thank you.","start":73.84499,"end":74.585,"sentiment":"neutral","sentiment_score":0.23841653019189835}],"sentiment":"neutral","sentiment_score":0.11846885457634926,"channel":1,"num_words":5,"start":73.125,"end":74.585},{"sentences":[{"text":"Oh, okay.","start":76.185005,"end":78.285,"sentiment":"neutral","sentiment_score":0.08840030059218407},{"text":"No.","start":79.145004,"end":79.385,"sentiment":"neutral","sentiment_score":0.03205098211765289},{"text":"No.","start":79.385,"end":79.625,"sentiment":"neutral","sentiment_score":0.045908693224191666},{"text":"No worries, Michael.","start":79.625,"end":80.605,"sentiment":"neutral","sentiment_score":0.12896714607874551},{"text":"Thank you.","start":80.745,"end":81.485,"sentiment":"neutral","sentiment_score":0.3317728340625763}],"sentiment":"neutral","sentiment_score":0.14502304254306686,"channel":0,"num_words":9,"start":76.185005,"end":81.485},{"sentences":[{"text":"Thanks.","start":81.524994,"end":81.924995,"sentiment":"positive","sentiment_score":0.3413425087928772},{"text":"You too.","start":81.924995,"end":82.325,"sentiment":"neutral","sentiment_score":0.18979255110025406},{"text":"Bye.","start":82.325,"end":82.825,"sentiment":"neutral","sentiment_score":0.0940672755241394}],"sentiment":"neutral","sentiment_score":0.20374872162938118,"channel":1,"num_words":4,"start":81.524994,"end":82.825}]},"summary":{"result":"success","short":"Michael from Cloud Solution IT calls Ronald to schedule an introductory meeting with Ronald's CTO, Mr. Bajit Singh. They arrange for an introductory meeting for the first or second week of September, but ultimately come to an agreement on the first week of September."},"intents":{"segments":[{"text":"Michael, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":31,"end_word":81,"intents":[{"intent":"Introduce company","confidence_score":0.062465094}]}]},"sentiments":{"segments":[{"text":"Hello. Michael speaking. Yeah.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.05253886431455612},{"text":"Good morning.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.35174569487571716},{"text":"Michael, it's Ronald from Cloud Solution IT. How are you doing today? I'm well. How are you?","start_word":6,"end_word":22,"sentiment":"neutral","sentiment_score":0.2606775760650635},{"text":"Okay. I'm doing wonderful. Thank you for asking.","start_word":23,"end_word":30,"sentiment":"positive","sentiment_score":0.6508584022521973},{"text":"Michael, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, Michael, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And, reason for my call today, Michael, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of September. No. We're okay. Thank you. Oh, okay. No. No. No worries, Michael. Thank you.","start_word":31,"end_word":186,"sentiment":"neutral","sentiment_score":0.06896767765283585},{"text":"Thanks.","start_word":187,"end_word":187,"sentiment":"positive","sentiment_score":0.3413425087928772},{"text":"You too. Bye.","start_word":188,"end_word":190,"sentiment":"neutral","sentiment_score":0.1569373905658722}],"average":{"sentiment":"neutral","sentiment_score":0.1229336100413387}}}}