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So they they were talking about whether or not we can support with flood and storm assessments, and I'm just following up just to introduce myself after I sent an email back a a couple weeks ago. Yeah. Well, he contacted me, and I responded. So I'm just calling up to follow-up. SWM Consulting. Thank you. Hello? Hello, Carl? Hi, Carl. It's Alex from SWM Consulting. You sent me an email a couple weeks ago, and I'm just giving you a call. Yeah. Yeah. So flood and stormwater reports and and, we said work. Yeah. I was just calling I've just oh, sorry. Sorry. We've dropped. You go first. Oh, I'm sorry. I was so, yeah, I was calling, sorry, I was calling about just to introduce myself and, see if there's anything that you need assistance with at the moment or if it's if you were just calling to sorry. You sent the email just to get us on your register. I I was just curious what got you to approach us and, yeah, keen on, obviously, working together. Okay. Perfect. Okay. 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George, was it? Sorry. Yes. Sorry, George.\n\nHi. My name is Alex. I got a email from someone at your oh, come on, Alex. Alex. From Carl Laku Datta, the bookkeeper about us pardon?\n\nYes. Yeah. Yeah. So they they were talking about whether or not we can support with flood and storm assessments, and I'm just following up just to introduce myself after I sent an email back a a couple weeks ago. Yeah.\n\nWell, he contacted me, and I responded. So I'm just calling up to follow-up. SWM Consulting. Thank you. Hello?\n\nHello, Carl? Hi, Carl. It's Alex from SWM Consulting. You sent me an email a couple weeks ago, and I'm just giving you a call. Yeah.\n\nYeah. So flood and stormwater reports and and, we said work. Yeah. I was just calling I've just oh, sorry. Sorry.\n\nWe've dropped. You go first. Oh, I'm sorry. I was so, yeah, I was calling, sorry, I was calling about just to introduce myself and, see if there's anything that you need assistance with at the moment or if it's if you were just calling to sorry. You sent the email just to get us on your register.\n\nI I was just curious what got you to approach us and, yeah, keen on, obviously, working together. Okay. Perfect. Okay. So now it will be on your register if you ever need it.\n\nYes. I did. From memory, I I sent a response on the thirteenth. Fabulous. Fantastic.\n\nYeah. Yeah. That's great. Thank you very much. Cheers.\n\nAlright. Have a good one. Thank you. Yes. Cheers.\n\nThank you. Bye. Yeah. You too. 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Excellence in new homes, townhouses, and multi unit developments. Your call is important to us. One of our team will be with you shortly. Good morning. Patterson Homes. George speaking. Yes. Yeah. Is that the account? That's for my account. Yep. Okay. Yeah. Did you you've been contacting Carl, have you? Right. And where were you from? Sorry. SWN Consulting. Alright. Let me find out. Just give me a sec. Thank you for calling Patterson Homes. Please continue to hold. Our team know you're waiting. Specializing in new homes, townhouses, and multi unit developments, Patterson Homes offers you a total building experience you will wanna share with others. We offer a full design and construct service, an end to end process if you like. Already have your own plans? Patterson Homes will provide you with a detailed quote. Speak to our team today about how this process works. Hello? Hi. Is this Carl Anderson calling? Yes. Yes. Is it regarding to the certificates that I'm Yes. I are Mhmm. Yes. We're just mhmm. It's okay. It's okay. You you you go first. Sorry. It's a bit a bit choppy, but it's okay. Yes. So we're actually my team and I are looking for consultants, and we're just capturing data of the as I email those information that we needed so we can use it in the future if we have upcoming projects to, you know, to to be working with? Yes. Have you replied to my email yet? Or okay. So I've received a lot of email regarding that. So I'll check if you're already on our database, and we'll contact you if we need you for our upcoming projects. Is that good? Okay. Thank you for thank you for calling. Yeah. Have a good day. 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to Patterson Homes. Excellence in new homes, townhouses, and multi unit developments. Your call is important to us. One of our team will be with you shortly. Good morning.\n\nPatterson Homes. George speaking. Yes. Yeah. Is that the account?\n\nThat's for my account. Yep. Okay. Yeah. Did you you've been contacting Carl, have you?\n\nRight. And where were you from? Sorry. SWN Consulting. Alright.\n\nLet me find out. Just give me a sec. Thank you for calling Patterson Homes. Please continue to hold. Our team know you're waiting.\n\nSpecializing in new homes, townhouses, and multi unit developments, Patterson Homes offers you a total building experience you will wanna share with others. We offer a full design and construct service, an end to end process if you like. Already have your own plans? Patterson Homes will provide you with a detailed quote. Speak to our team today about how this process works.\n\nHello? Hi. Is this Carl Anderson calling? Yes. Yes.\n\nIs it regarding to the certificates that I'm Yes. I are Mhmm. Yes. We're just mhmm. It's okay.\n\nIt's okay. You you you go first. Sorry. It's a bit a bit choppy, but it's okay. Yes.\n\nSo we're actually my team and I are looking for consultants, and we're just capturing data of the as I email those information that we needed so we can use it in the future if we have upcoming projects to, you know, to to be working with? Yes. Have you replied to my email yet? Or okay. So I've received a lot of email regarding that.\n\nSo I'll check if you're already on our database, and we'll contact you if we need you for our upcoming projects. Is that good? Okay. Thank you for thank you for calling. Yeah.\n\nHave a good day. 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day.","start":249.76494,"end":250.40494,"sentiment":"positive","sentiment_score":0.4698544964194298},{"text":"Bye.","start":250.40494,"end":250.90494,"sentiment":"neutral","sentiment_score":0.26715609431266785}],"sentiment":"positive","sentiment_score":0.4293148159980774,"num_words":5,"start":249.76494,"end":250.90494}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Welcome to Patterson Homes. Excellence in new homes, townhouses, and multi unit developments. Your call is important to us. One of our team will be with you shortly. Good morning.\n\nPatterson Homes. George speaking.\n\nChannel 0: Hi. George, was it? Sorry.\n\nChannel 1: Yes.\n\nChannel 0: Yes. Sorry, George. Hi. My name is Alex. I got a email from someone at your oh, come on, Alex.\n\nAlex. From Carl Laku Datta,\n\nChannel 1: Yeah.\n\nChannel 0: the\n\nChannel 1: Is that\n\nChannel 0: bookkeeper\n\nChannel 1: the account?\n\nChannel 0: about us pardon?\n\nChannel 1: That's for my account. Yep.\n\nChannel 0: Yes. Yeah. Yeah. So they they were talking about whether or not we can support with flood and storm assessments, and I'm just following up just to introduce myself after I sent an email back a a couple weeks ago.\n\nChannel 1: Okay. Yeah. Did you you've been contacting Carl, have you?\n\nChannel 0: Yeah. Well, he contacted me, and I responded. So I'm just calling up to follow-up.\n\nChannel 1: Right. And where were you from? Sorry.\n\nChannel 0: SWM Consulting.\n\nChannel 1: SWN Consulting. Alright. Let me find out. Just give me a sec.\n\nChannel 0: Thank you.\n\nChannel 1: Thank you for calling Patterson Homes. Please continue to hold. Our team know you're waiting. Specializing in new homes, townhouses, and multi unit developments, Patterson Homes offers you a total building experience you will wanna share with others. We offer a full design and construct service, an end to end process if you like.\n\nAlready have your own plans? Patterson Homes will provide you with a detailed quote. Speak to our team today about how this process works.\n\nChannel 0: Hello?\n\nChannel 1: Hello? Hi. Is this\n\nChannel 0: Hello,\n\nChannel 1: Carl\n\nChannel 0: Carl?\n\nChannel 1: Anderson calling? Yes.\n\nChannel 0: Hi, Carl. It's Alex from SWM Consulting. You sent me an email a couple weeks ago, and I'm just giving you a call.\n\nChannel 1: Yes. Is it regarding to the certificates\n\nChannel 0: Yeah.\n\nChannel 1: that I'm Yes. I are\n\nChannel 0: Yeah. So flood and stormwater reports and and, we said work.\n\nChannel 1: Mhmm. Yes.\n\nChannel 0: Yeah.\n\nChannel 1: We're\n\nChannel 0: I was\n\nChannel 1: just\n\nChannel 0: just calling I've just oh,\n\nChannel 1: mhmm.\n\nChannel 0: sorry. Sorry. We've dropped. You go first.\n\nChannel 1: It's okay. It's okay. You you you go first. Sorry. It's a bit a bit choppy, but it's okay.\n\nChannel 0: Oh, I'm sorry. I was so, yeah, I was calling, sorry, I was calling about just to introduce myself and, see if there's anything that you need assistance with at the moment or if it's if you were just calling to sorry. You sent the email just to get us on your register. I I was just curious what got you to approach us and, yeah, keen on, obviously, working together.\n\nChannel 1: Yes. So we're actually my team and I are looking for consultants, and we're just capturing data of the as I email those information that we needed so we can use it in the future if we have upcoming projects to, you know, to\n\nChannel 0: Okay.\n\nChannel 1: to be\n\nChannel 0: Perfect.\n\nChannel 1: working with?\n\nChannel 0: Okay. So now it will be on your register if you ever need it.\n\nChannel 1: Yes. Have you replied to my email yet? Or\n\nChannel 0: Yes. I did. From memory, I I sent a response on the\n\nChannel 1: okay. So I've received a lot of email regarding that. So I'll check if you're already on our database, and we'll\n\nChannel 0: thirteenth.\n\nChannel 1: contact you if we need you for our upcoming projects. Is that good?\n\nChannel 0: Fabulous. Fantastic. Yeah. Yeah.\n\nChannel 1: Okay.\n\nChannel 0: That's great. Thank you very much.\n\nChannel 1: Thank you for thank\n\nChannel 0: Cheers.\n\nChannel 1: you for\n\nChannel 0: Alright.\n\nChannel 1: calling.\n\nChannel 0: Have a\n\nChannel 1: Yeah.\n\nChannel 0: good one.\n\nChannel 1: Have a good\n\nChannel 0: Thank\n\nChannel 1: day. Bye.\n\nChannel 0: you. Yes. Cheers. Thank you. Bye.\n\nYeah. You too. Bye.","paragraphs":[{"sentences":[{"text":"Welcome to Patterson Homes.","start":0.32,"end":1.86,"sentiment":"neutral","sentiment_score":0.32885856181383133},{"text":"Excellence in new homes, townhouses, and multi unit developments.","start":2.0,"end":5.94,"sentiment":"positive","sentiment_score":0.5008572737375895},{"text":"Your call is important to us.","start":6.48,"end":8.16,"sentiment":"positive","sentiment_score":0.34690970182418823},{"text":"One of our team will be with you shortly.","start":8.16,"end":10.0199995,"sentiment":"positive","sentiment_score":0.34699023763338727},{"text":"Good morning.","start":15.575001,"end":16.055,"sentiment":"positive","sentiment_score":0.35573819279670715}],"sentiment":"positive","sentiment_score":0.39129988153775536,"channel":1,"num_words":30,"start":0.32,"end":16.055},{"sentences":[{"text":"Patterson Homes.","start":16.055,"end":16.695,"sentiment":"neutral","sentiment_score":0.11686694622039795},{"text":"George 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ago.","start":41.78,"end":53.625,"sentiment":"neutral","sentiment_score":0.02825401199830545}],"sentiment":"neutral","sentiment_score":0.029961470421403645,"channel":0,"num_words":40,"start":40.9,"end":53.625},{"sentences":[{"text":"Okay.","start":54.875,"end":55.375,"sentiment":"neutral","sentiment_score":0.01120825670659542},{"text":"Yeah.","start":55.995,"end":56.395,"sentiment":"neutral","sentiment_score":0.008474056608974934},{"text":"Did you you've been contacting Carl, have you?","start":56.395,"end":59.31,"sentiment":"neutral","sentiment_score":-0.01354076131246984}],"sentiment":"neutral","sentiment_score":-0.008864377718418836,"channel":1,"num_words":10,"start":54.875,"end":59.31},{"sentences":[{"text":"Yeah.","start":60.7,"end":60.940002,"sentiment":"neutral","sentiment_score":-0.008823246695101261},{"text":"Well, he contacted me, and I responded.","start":60.940002,"end":62.7,"sentiment":"neutral","sentiment_score":-0.03461320645042828},{"text":"So I'm just calling up to 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So they they were talking about whether or not we can support with flood and storm assessments, and I'm just following up just to introduce myself after I sent an email back a a couple weeks ago. Okay. Yeah. Did you you've been contacting Carl, have you? Yeah. Well, he contacted me, and I responded. So I'm just calling up to follow-up. Right. And where were you from? Sorry. SWM Consulting. SWN Consulting. Alright. Let me find out. Just give me a sec. Thank you. Thank you for calling Patterson Homes. Please continue to hold. Our team know you're waiting. Specializing in new homes, townhouses, and multi unit developments, Patterson Homes offers you a total building experience you will wanna share with others. We offer a full design and construct service, an end to end process if you like. Already have your own plans? Patterson Homes will provide you with a detailed quote. Speak to our team today about how this process works. Hello? Hello? Hi. Is this Hello, Carl Carl? Anderson calling? Yes. Hi, Carl. It's Alex from SWM Consulting. You sent me an email a couple weeks ago, and I'm just giving you a call. Yes. Is it regarding to the certificates Yeah. that I'm Yes. I are Yeah. So flood and stormwater reports and and, we said work. Mhmm. Yes. Yeah. We're I was just just calling I've just oh, mhmm. sorry. Sorry. We've dropped. You go first. It's okay. It's okay. You you you go first. Sorry. It's a bit a bit choppy, but it's okay. Oh, I'm sorry. I was so, yeah, I was calling, sorry, I was calling about just to introduce myself and, see if there's anything that you need assistance with at the moment or if it's if you were just calling to sorry. You sent the email just to get us on your register. I I was just curious what got you to approach us and, yeah, keen on, obviously, working together. Yes. 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